2009 Annual Report_website
Content
COMMUNITY ACTION PARTNERSHIP OF RAMSEY & WASHINGTON COUNTIES
Annual Report 2009
Dear Friends, The year 2009 presented Community Action with a defining moment. Thanks to you, our volunteers, and tireless efforts on the part of the board of directors, we now have a strategic plan in place; we have a needs assessment; and we know where we’re going as an agency. It’s revitalizing for us, and we’re poised for an amazing couple of years. Helping people is what we do, but we’ve also worked hard to keep an eye on the health and vitality of the overall community. With more families working with fewer resources, there’s no doubt that 2009 was a challenging year for many of our constituents. There are more people using our services now, including some that aren’t used to asking Community Action for help. We served 21% more people in 2009 than in 2008, ensuring they got the help they needed. We also approached 2009 with a pledge towards transparency and openness in everything we do. All audits of our programs, as well as our major funding sources, have been clean — everything from the Community Services Block Grant, to Head Start and Early Head Start, to our Energy Assistance Program, to our annual financial audit. And in 2009, we received certification from the Charities Review Council by meeting all accountability standards, from board processes to donor privacy to governance. It’s great news — but we like to think that it’s simply the way we do business. One of the major pieces of legislation of our time, the American Reinvestment and Recovery Act (ARRA) of 2009, brought with it new sources of funding in nearly every area that Community Action touches. It required an amazing ramp-up effort by our dedicated staff and volunteers. ARRA funding has allowed us to help 144 more people find jobs; enroll 80 more children in Early Head Start; and begin to weatherize 1726 houses (compared to 350 in a normal year). We have big goals for 2010, including ensuring that we stay on track with the ARRA weatherization projects. We’re also piloting several new programs with community partners, including bringing financial literacy to other nonprofit partners’ locations; partnering with energy firms to have “energy squads” for in-house inspections; a new window-lead abatement partnership; and running an ESL (English as a Second Language) Head Start summer school. With our many great partners, dedicated constituents and caring communities, we know that we have the support we need as we move into 2010. Many Thanks,
Mobilizing community resources to reduce poverty in Ramsey and Washington counties
Clarence Hightower Executive Director
Abukar Ali President of the Board of Directors
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Community Action
2009 Annual Report
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Overview and PrOgrams
At Community Action, the people we serve range from infants to seniors. Our services meet the needs of our community, and change as the needs of the community change. We serve as a single entry point for several programs, including Self-Sufficiency, Energy Assistance, Energy Conservation, Head Start and Early Head Start.
PrOgram HigHligHts
Self-Sufficiency Number of cars purchased (Car Ownership Program) Dollars in matched savings program (FAIM*) Dollars spent on assets (FAIM) Participants building business, pursuing higher education, or purchasing a home (FAIM) 81 $55,725 $166,046 34
DEDICATED TO HELPING PEOPLE CARING ABOUT OUR COMMUNITY
Self-Sufficiency These services help low-income individuals and their families achieve financial independence through education, transportation programs, asset development and job-hunting skills. Car Ownership helps working families purchase cars through loan options. Getting to work and to health care appointments is a critical part of becoming independent. Qualifying families receive up to $4,000 toward the purchase of a car and are guided through the car buying process. Civic Engagement activities raise awareness of issues affecting low-income individuals and families. We also help low-income people engage in the civic arena directly through our You Be The Change program, through voting and developing their leadership skills to increase community involvement. Family Assets for Independence in Minnesota (FAIM) assists low-income, working individuals in building assets through matched savings accounts (IDAs). Participants open a savings account and make monthly deposits, which are matched at a three-to-one ratio for 24 months. These savings allow low wage earners to purchase a home, pursue a post-secondary education, or support the development of small business. Project Success supports individuals and families seeking employment, job training, education, and financial literacy. We help families fully understand their financial commitments and move toward healthy financial practices such as saving and budgeting. energy ASSiStAnce When Minnesota turns cold, this program becomes critical to low-income people burdened by high-energy costs. The Energy Assistance Program, funded by the federal government, assists households in maintaining affordable, continuous, and safe home energy. Energy Assistance helps with bill payment, intervention and shut-off situations, advocacy for utility consumer rights and outreach. energy conServAtion Using the latest technology to improve home energy efficiency, Energy Conservation provides energy education, free energy audits and weatherization services to low-income individuals, and assists households with emergency furnace repair or replacement. Energy Conservation also provides an array of home services to the general public. HeAd StArt And eArly HeAd StArt Head Start and Early Head Start are comprehensive child and family development programs for low-income children and their families. Head Start and Early Head Start programs offer early childhood education programming designed to meet the educational, emotional, health, nutritional and social needs of children, ages birth to five years old.
PARTICIPANTS COMPLETING FINANCIAL LITERACY CLASSES
*Family Assets for Independence in Minnesota
218
energy ASSiStAnce Number of people served 60,670
NUMBER OF HOUSEHOLDS SERvED
Total dollars granted Average grant amount
19,544
$8,182,815 $419
energy conServAtion Number of households with furnace repairs or replacement Total dollar value of repairs or replacements 602 $764,229
NUMBER OF HOMES WEATHERIzED
HeAd StArt And eArly HeAd StArt
343 1,956
1,750 1,752 1,906
NUMBER OF FAMILIES SERvED
Number of children’s dental checkups Number of children with up-to-date physicals Number of children with up-to-date immunizations
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hen President Barack Obama signed the American Recovery and Reinvestment Act (ARRA) of 2009 into law, the legislation infused nearly $800 billion into the United States economy. The goals of the ARRA include preserving and creating jobs and promoting economic recovery, assisting those most impacted by the recession, as well as funding for other national infrastructure and technological investments. Community Action Partnership of Ramsey & Washington Counties received more than $14 million of those funds to expand our home weatherization program, to provide funds to remove barriers to obtaining a job, and to expand and improve our Head Start/Early Head Start child education program.
WE’RE ExTREMELY THANkFUL FOR THESE DOLLARS, WHICH HAvE CREATED jOBS AND HELPED US IMPROvE OUR COMMUNITY
We received more than $12 million for home weatherization from ARRA dollars. The stimulus funding will permit us to weatherize 1726 homes (in addition to the 350 we do in a normal year), with the average value of work performed on a home weatherization project being approximately $6500. We hired 18 new people (crews, auditors and support staff) and increased our mechanical contractors from 49 to 72 crews. All of this work benefits people living at or below 200% of the federal poverty line. As of the end of May, 797 homes have been weatherized. An additional 1499 audits were completed and these homes are now being weatherized or are in the pipeline to be weatherized. Our Self-Sufficiency program which helps individuals obtain and retain jobs, and acquire the skills and knowledge necessary to achieve financial independence, benefited from an increase in our Community Services Block Grant ($1.6 million) through ARRA. A portion of the funding was allotted for Crisis Assistance to help people meet their basic needs (transportation, food, shelter, health) during a time of financial crisis when no other options are available. Two hundred and eighty seven people were helped with these funds. Additionally, through our Project Success program and case management, we’ve been able to help 144 people retain or obtain jobs thanks to ARRA funds. Over $700,000 in ARRA funding has allowed us to provide Early Head Start education to 80 additional children (increasing the total number in the program from 40 to 120 children) and 12.5 additional staff. We also received ARRA funds for quality improvements for teachers, and the upgrade of three playgrounds. We’re extremely thankful for these dollars, which have created jobs and helped us improve our community.
Recovery and Reinvestment
Outcomes through May 2010
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Community Action 2009 Annual Report
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ommunity Action found a way to incorporate ideas from an xcel Conservation Improvement pilot program into its Energy and Education Efficiency Program, an alliance between Community Action and Neighborhood Energy Connection (NEC). The Community Action program is designed to provide energy education and install low-cost energy saving measures in homes of low-income residents at no cost to the homeowners. The impetus for this pilot program came when Community Action was exploring the possibility of providing in-home energy education visits. These visits focused on the low cost and behavioral changes that could reduce energy usage for households on our Energy Assistance Program.
C
EMPLOYS PEOPLE, EDUCATES RESIDENTS AND HELPS LOWER ENERGY CONSUMPTION
What makes this program innovative and gains people’s interest is our home-based approach. We connect our participants with the NEC’s Home Energy Squads, and the Home Energy Squads refer them to our weatherization department if further energy assistance is appropriate. Homeowners learn about efficiency measures and receive items they can install themselves — such as outlet gasket covers, pulley seal covers for old windows and refrigerator thermometers. The Energy Squad shows the homeowner how to turn down the water heater temperature and replace the furnace filters. And if needed, the two-person team installs compact fluorescent lamps, weather-stripping, door sweeps, low-flow shower heads, faucet aerators, power strips for electronics and a hot water heater blanket. We exceeded our goals for the program. Our original goals included contracting with the NEC to serve 175 low-income homeowners and we aimed to create 7.5 jobs. The program actually supplied services to 194 homes (providing savings on the average of $151 per household), and created 13 living-wage jobs. Plus, many of the Energy Squad visits led to weatherization referrals for more extensive conservation measures. The program is a win-win. It employs people to make the energy visits. It educates residents about how to make energy-efficient decisions. It also helps lower energy consumption, saving homeowners money and conserving valuable resources. NEC and xcel Energy anticipate the program providing these services will double in 2011 and triple in 2012. And the new employees hired will become the core of a trained workforce in Ramsey and Washington counties for years to come.
Saving Energy
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Community Action 2009 Annual Report
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First as a volunteer, then as a participant, then as a leader — joyce is a shining example of how Community Action programs work.
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orn on the tiny Caribbean island of Montserrat, joyce came to the United States in 1986 to make a better life for herself and her three children. After spending 14 years living in New York City, she came to Minnesota in 2000 to be near family members and to escape the fast pace of the big city. Shortly after arriving, she attended Century College, where she graduated as a Certified Pharmacy Technician. She also found temporary work in a variety of jobs — everything from banking to healthcare to security at the Metrodome — but she always hoped for a permanent situation. One day while looking at job listings in her community newspaper, she saw a Community Action ad offering a volunteer grant writing opportunity. joyce had an interest, so she met with Community Action volunteer Coordinator Becca Anderson, and joyce started work the very next week. She’s volunteered for several Community Action programs, including helping with voter registration for Project Homeless Connect and outreach for Head Start and Self-Sufficiency.
Leading Change
While volunteering, joyce learned about all the other things Community Action does. “An entire world of opportunity unfolded before me,” she says. joyce participated in Project Success, which supports individuals and families seeking employment, job training and financial literacy. She learned that everything she did, from how she dressed to how she answered the phone to how she dealt with what she calls “the noise around her,” has an impact on a person’s success.
AN ENTIRE WORLD OF OPPORTUNITY UNFOLDED BEFORE ME
joyce then became involved in the You Be The Change program, and discovered how important it is to understand how things happen in government, in neighborhoods and how to organize community members to work for a cause. She was able to meet state legislators and talk to the people who represent her district. “I learned valuable community leadership skills and increased my knowledge of public policy.” Through her experience in our programs, she’s taken leadership roles in several other community organizations. She established and manages Sharon Seventh Day Adventist Church’s Clothing Giveaway and Food Shelf. She also founded and is the president of the Minnesota Adventist Metro Disaster Team, where she was in charge of the warehouse of food for the 2008 tornado that hit Hugo, Minnesota. And we make use of her leadership skills, too: joyce often speaks to other local groups about the benefits of volunteering, and she talks about her experience working with Community Action’s dedicated people and engaging programs.
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aura completed her associate’s degree in 2003 at the Minneapolis Community & Technical College in the field of Human Services. Finishing her bachelor’s degree was more of a challenge. She was working, so she didn’t qualify for financial assistance from Metropolitan State University. She’d heard about Community Action when researching financial assistance programs, and read about other participants using our services. After Laura saw a flyer for the Family Assets for Independence in Minnesota (FAIM) program “for the umpteenth time!” in her Community Action Energy Assistance mailing, she made the call to learn more. Community Action’s FAIM program is part of a national initiative to promote personal savings and asset development by low-income individuals and families. Participants’ savings are matched on a three-toone basis. The program helps Minnesota’s low wage earners realize dreams in three areas: home ownership, post-secondary education and small business development. Each year, Minnesota honors FAIM participants, recognizing three individuals who achieved their goal. Agencies were asked to nominate an individual they’ve worked with who had: • Set and reached an asset goal • Made timely and consistent deposits to their FAIM savings account • Maintained achievements over time • Applied their financial-management knowledge • Showed a tenacity and determination to overcome barriers and achieve financial independence.
OFFERING REAL HELP WITH FINANCIAL EDUCATION AND ALLOWING MINNESOTA CITIzENS TO ATTAIN vALUABLE ASSETS THEY WOULDN’T OTHERWISE BE ABLE TO RECEIvE
Because Laura met her financial savings goal, used those funds for her education and was able to graduate, she was nominated for and earned the 2009 FAIM award for being Outstanding Saver in the Education Assets Track. Beyond the honor of receiving the award, what Laura learned is that her education is not a “golden ticket” or guarantee of permanent employment. What it’s done though, she says, is give her confidence that more opportunities will follow and allowed her to “not panic.” Her skills enabled her to get a job with St. Paul Public Housing. She’s currently looking to use her advocacy knowledge and administrative skills to find a job as an advocate for others who need help working their way through state systems. She recently was asked to speak about the FAIM program to the Minnesota House of Representatives and the State Senate. She educated legislators about the program, explaining how it’s not simply throwing money at a problem, but offering real help with financial education and allowing Minnesota citizens to attain valuable assets they wouldn’t otherwise be able to receive.
2009 Annual Report
Building Assets
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rowing up with little parental stability, Anthony had no idea what it meant to be a real father. Though adopted into a loving family when he was 11, Anthony experimented with drugs and alcohol as a teen, and struggled with work and school. He eventually got married and had children. However, after separating from his wife he felt a sense of hopelessness, and turned again to drugs and alcohol. At his lowest, he found himself homeless; sleeping on park benches and living in tents. After surviving in this bleak situation for nearly a year, he decided he had enough. He wanted to reconnect with his four children, to protect and provide for them. But he knew that if he didn’t seek help, he’d have no chance to really be a father. He made a commitment to become involved in his children’s lives. When Anthony was meeting with one of his children’s teachers, he met Rich Boyce, Community Action’s Head Start Family Development Specialist. Rich visits Head Start centers and childcare partner sites in Ramsey County, meeting with new parents about Community Action’s Parent Connection program and the many groups available to parents. He assists Head Start parents in-house too, helping them locate community resources for emergency needs such as domestic abuse and housing crises. Rich introduced Anthony to our Parent Connection Fathers Group, and it didn’t take Anthony long to realize that was exactly what he needed to help him with his commitment to his kids. Each weekly Parent Connection meeting allows dads to connect with other dads. They discuss everything from anger management to job counseling to child-custody issues — plus, the dads share ideas for family activities and how to stay deeply involved in their children’s lives.
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HE MADE A COMMITMENT TO BECOME INvOLvED IN HIS CHILDREN’S LIvES
Anthony’s been a devoted Fathers Group member for two years, and through his participation he’s discovered other ways to get involved in the community: he volunteers with the young dad’s group at the Employment Action Center in St. Paul, he participates on the resident council at Model Cities family sober living facility and he helps out in the classroom and as a field-trip chaperone at his children’s school. He’s also proud to note that he’s maintained his sobriety for four years; he’s earned his GED; and he’s received a scholarship to attend Minneapolis Community & Technical College, where he dreams of someday becoming a music producer. He says his biggest accomplishment, however, is gaining full custody of — and creating a stable and nurturing environment for — his four children. His kids agree: Based on an essay from his daughter, he was chosen as the 2007 Minnesota Twins Father of the Year.
Connecting Parents
2009 Annual Report
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FinanCial rePOrts
conSolidAted StAtement of finAnciAl PoSition Year ended September 30, 2009 Assets Cash Receivables Escrow Inventory & Other Prepaid Expenses, Advances Property & Equipment, Net Total Assets liabilities & net Assets Accounts Payable Accrued Expenses Deferred Revenue & Other Long-Term Debt Unrestricted Net Assets Temporarily Restricted Net Assets Total Liabilities & Net Assets finAnciAl SummAry Year ended September 30, 2009 Sources of dollars used to finance operations Grant Revenue Program Income In-kind Contributions Other Income Total Revenue expenditures by Service group Head Start/Early Head Start Energy Conservation Energy Assistance Senior Nutrition Property Management Self-Sufficiency Administration Total Expenses Change in Net Assets $15,253,469 2,913,476 2,644,520 391,338 639,407 1,798,425 1,521,890 $25,162,525 $1,268,791* 60.6% 11.6% 10.5% 1.6% 2.5% 7.2% 6.0% 100.0% Energy Conservation 12% Head Start/Early Head Start 61% Energy Assistance 11% $18,929,289 762,200 2,358,886 4,380,941 $26,431,316 71.6% 2.9% 8.9% 16.6% 100.0% Self-Sufficiency 7% Property Management 3% Senior Nutrition 2% Administration 6% $1,058,046 1,576,625 315,613 1,650,000 2,399,651 3,010,306 $10,010,241 10.6% 15.8% 3.1% 16.5% 24.0% 30.0% 100.0% Grants 72% $1,251,573 1,546,995 397,041 76,499 469,862 6,268,271 $10,010,241 12.5% 15.5% 4.0% 0.8% 4.7% 62.5% 100.0% Program Income 3% In-kind Contributions 9% 2009 SourceS of income
Other Income 17%
2009 community inveStment
* Change in net assets includes the donation of a building to Community Action offset by a write-down of the unemployment trust fund, released and received temporarily restricted revenue and depreciation over grant-paid fixed assets in 2009.
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tHank yOu dOnOrs, Partners & bOard OF direCtOrs
funderS
Greater Twin Cities United Way john S. and james L. knight Foundation Metropolitan Area Agency on Aging The Minneapolis Foundation – Emma B. Howe Memorial Foundation Minnesota Department of Commerce – Office of Energy Security Minnesota Department of Education Minnesota Department of Human Services National Circle of Parents Otto Bremer Foundation Pohlad Family Foundation Resources for Child Caring The Saint Paul Foundation U.S. Department of Health and Human Services Wellstone Action Fund Minnesota Council of Nonprofits Nancy Montpetit jodi Moore W.B. Shapira Patty Sprenger Denise Stahura joyce Suckow jo Ann Tesar Head Start Parent volunteers Hiway Federal Credit Union Dr. Neal Holton, MD Debbie Howard jeremy jensen joycelyn joyce Lake Elmo Bank Lakeshore Learning Materials Mark Lavelle MetLife Michael Huber Architects Minnesota Children’s Museum Minnesota Twins Minnesota zoo Nancy Montpetit Nickelodeon Universe Parents as Teachers National Center, Inc. Brian Paulton Play with a Purpose Emily Pohl & family Promotional Alliance, Inc. Nate Reisetter Rondo Community Outreach Library kim Shaff Abeba Sium Soldo Consulting, P.C. SportClips Haircuts julie Storm Synergy Health Consultants, LCC Twin City Fleet valspar Bryn Wehrwein Wells Fargo
collAborAtive PArtnerS
AccountAbility Minnesota Affirmative Options Coalition American Indian Family Center American Lung Association of Minnesota AmeriCorps vISTA Amherst H. Wilder Foundation Association for the Advancement of Hmong Women Baker Community Recreation Center Bremer Bank Bridging, Inc. Century College Children’s Defense Fund Minnesota Children’s Dental Services Children’s Home Society & Family Services City of North St. Paul City of Saint Paul Community Child Care Center Community Neighborhood Housing Services Community Stabilization Project CrossingBarriers Dayton’s Bluff Neighborhood Housing Services District Energy Energy CENTS Coalition Epilepsy Foundation of Minnesota FamilyMeans First Lutheran Church Foster Grandparents Foundations for Success Fraser Child & Family Center Goodwill/Easter Seals Greater Frogtown Community Development Corporation Greater Metropolitan Housing Corporation Habitat for Humanity of Minnesota Hallie Q. Brown Community Center Hamline University Hazelden Fellowship Club Health Consultants for Child Care, LLC Health Dimensions Rehabilitation, Inc. HIRED Hubert H. Humphrey job Corps Center Inver Hills Community College jewish Community Action Lake Elmo Bank Legislative Commission to End Poverty in Minnesota by 2020 Lifetrack Resources Lutheran Social Service Macalester College Merrick Community Services Metropolitan Area Agency on Aging Metropolitan State University Minnesota Association for Infant & Early Childhood Mental Health Minnesota Children’s Museum Minnesota Civic Engagement Table Minnesota Coalition for the Homeless Minnesota Community Action Partnership Minnesota Council of Nonprofits Minnesota Department of Health Minnesota Early Learning Foundation Early Childhood Scholarship Program Minnesota Mechanical Contractors Association Minnesota Public Utilities Commission Mounds view Public Schools, District 621 Neighborhood Development Alliance Neighborhood Energy Connection North St. Paul-Maplewood-Oakdale Public Schools, District 622 Partnership for Improving Children’s Oral Health Portico Healthnet Project for Pride in Living Project Remand, Inc. Ramsey County Child Safety Advisory Team Ramsey County Child & Teen Checkups Ramsey County Citizens Advisory Council – Low Income Committee Ramsey County Community Human Services Department Ramsey County – Emergency Assistance Ramsey County Employment Action Center Ramsey County Interagency Early Intervention Committee Ramsey County WIC Program Resources for Child Caring Retired and Senior volunteer Program (RSvP) Ronald M. Hubbs Center for Lifelong Learning Roseville Area Schools, District 623 Saint Paul Children’s Collaborative Saint Paul College Saint Paul Neighborhood Network Saint Paul Public Schools, District 625 Saint Paul-Ramsey County Department of Public Health Saint Paul Regional Water Services Sight & Hearing Association Southern Minnesota Regional Legal Services Sparc St. Catherine University St. Paul Pipefitters Local 455 St. Paul Plumbers Union Local #34 St. Paul Public Housing Agency Thad Wilderson & Associates The Saint Paul Foundation The Salvation Army – HeatShare Transitional Homes Twin Cities RISE! University of Minnesota University of St. Thomas Washington County – Assure Program Washington County Housing and Redevelopment Authority Washington County WorkForce Center West Central Minnesota Communities Action, Inc. Western Bank White Bear Lake Area Schools, District 624 Wilder Child Development Center xcel Energy YMCA of Greater Saint Paul
in-Kind contributorS
3M Steve Abbott kevin Adams Becca Anderson jane & Michael Arnold Augsburg College Center for Democracy and Citizenship Will Bentsen Bethel University volunteers BlueCross BlueShield of Minnesota David Born Comcast ComedySportz Twin Cities Community Action volunteer Corps Como Instant Printing Cub Foods Helga Dale, LMFT Delta Dental Emergency FoodShelf Network Gertens Goff & Howard Greater Twin Cities United Way joe Hardy
donorS
Anonymous (4) Amy Becker Brookfield Renewable Power Inc. Comcast Foundation Sherry Cook jennifer Fawkes Beverly Hightower Clarence Hightower Deborah james Mary kressin kiwanis Club of North Suburban Golden k Lars Leafblad
2009 boArd of directorS Community Action has a tripartite board of directors, which includes one-third representation from the community, one-third representation from the private sector and one-third representing the public sector.
Low-Income Representatives Deanna Dorsey, Low-Income Fellows Together,
Vice President
Shonagh jones, Ramsey County Citizens
Advisory Council Low Income Committee
Private Sector Representatives Abukar Ali, Minnesota Da’wah Institute, President ken Gilchrist, Southern Minnesota Regional
Legal Services
Public Sector Representatives Toni Carter, Member-At-Large, Ramsey County
Board of Commissioners
Every attempt has been made to correctly list all our contributors. Please accept our sincere apologies if we have made an error or omission. You may contact our Communications Department at 651-603-5923 to correct our records. Thank you.
Bobbi jo Mudick, Head Start Policy Council juliana Martignacco, Washington County Housing
and Redevelopment Authority Resident Advisory Board
Shar knutson, Minnesota AFL-CIO joseph Nguyen, Ala Francoise Bakery Peggy Yusten, Twin Cities RISE!, Secretary
jill Harmon, City of Saint Paul Mayor’s Office Dennis Hegberg, Washington County Board
of Commissioners
Photos: courtesy of kevin P. Adams
Gary kriesel, Washington County Board of
Commissioners Alternate
Harold Purtell, Hamline Hi-Rise
jan Parker, Ramsey County Board of Commissioners victoria Reinhardt, Ramsey County Board of
Commissioners Alternate
janice Rettman, Ramsey County Board of
Commissioners, Treasurer
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2009 Annual Report
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HOW FAR YOU GO IN LIFE DEPENDS ON YOUR BEING tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong —BECAUSE SOMEDAY IN LIFE YOU WILL HAvE BEEN ALL OF THESE.
- George Washington Carver -
Community Action Partnership of Ramsey & Washington Counties 450 Syndicate Street North, Saint Paul, Minnesota 55104 651-645-6445 www.caprw.org
Annual Report 2009
Dear Friends, The year 2009 presented Community Action with a defining moment. Thanks to you, our volunteers, and tireless efforts on the part of the board of directors, we now have a strategic plan in place; we have a needs assessment; and we know where we’re going as an agency. It’s revitalizing for us, and we’re poised for an amazing couple of years. Helping people is what we do, but we’ve also worked hard to keep an eye on the health and vitality of the overall community. With more families working with fewer resources, there’s no doubt that 2009 was a challenging year for many of our constituents. There are more people using our services now, including some that aren’t used to asking Community Action for help. We served 21% more people in 2009 than in 2008, ensuring they got the help they needed. We also approached 2009 with a pledge towards transparency and openness in everything we do. All audits of our programs, as well as our major funding sources, have been clean — everything from the Community Services Block Grant, to Head Start and Early Head Start, to our Energy Assistance Program, to our annual financial audit. And in 2009, we received certification from the Charities Review Council by meeting all accountability standards, from board processes to donor privacy to governance. It’s great news — but we like to think that it’s simply the way we do business. One of the major pieces of legislation of our time, the American Reinvestment and Recovery Act (ARRA) of 2009, brought with it new sources of funding in nearly every area that Community Action touches. It required an amazing ramp-up effort by our dedicated staff and volunteers. ARRA funding has allowed us to help 144 more people find jobs; enroll 80 more children in Early Head Start; and begin to weatherize 1726 houses (compared to 350 in a normal year). We have big goals for 2010, including ensuring that we stay on track with the ARRA weatherization projects. We’re also piloting several new programs with community partners, including bringing financial literacy to other nonprofit partners’ locations; partnering with energy firms to have “energy squads” for in-house inspections; a new window-lead abatement partnership; and running an ESL (English as a Second Language) Head Start summer school. With our many great partners, dedicated constituents and caring communities, we know that we have the support we need as we move into 2010. Many Thanks,
Mobilizing community resources to reduce poverty in Ramsey and Washington counties
Clarence Hightower Executive Director
Abukar Ali President of the Board of Directors
2
Community Action
2009 Annual Report
3
Overview and PrOgrams
At Community Action, the people we serve range from infants to seniors. Our services meet the needs of our community, and change as the needs of the community change. We serve as a single entry point for several programs, including Self-Sufficiency, Energy Assistance, Energy Conservation, Head Start and Early Head Start.
PrOgram HigHligHts
Self-Sufficiency Number of cars purchased (Car Ownership Program) Dollars in matched savings program (FAIM*) Dollars spent on assets (FAIM) Participants building business, pursuing higher education, or purchasing a home (FAIM) 81 $55,725 $166,046 34
DEDICATED TO HELPING PEOPLE CARING ABOUT OUR COMMUNITY
Self-Sufficiency These services help low-income individuals and their families achieve financial independence through education, transportation programs, asset development and job-hunting skills. Car Ownership helps working families purchase cars through loan options. Getting to work and to health care appointments is a critical part of becoming independent. Qualifying families receive up to $4,000 toward the purchase of a car and are guided through the car buying process. Civic Engagement activities raise awareness of issues affecting low-income individuals and families. We also help low-income people engage in the civic arena directly through our You Be The Change program, through voting and developing their leadership skills to increase community involvement. Family Assets for Independence in Minnesota (FAIM) assists low-income, working individuals in building assets through matched savings accounts (IDAs). Participants open a savings account and make monthly deposits, which are matched at a three-to-one ratio for 24 months. These savings allow low wage earners to purchase a home, pursue a post-secondary education, or support the development of small business. Project Success supports individuals and families seeking employment, job training, education, and financial literacy. We help families fully understand their financial commitments and move toward healthy financial practices such as saving and budgeting. energy ASSiStAnce When Minnesota turns cold, this program becomes critical to low-income people burdened by high-energy costs. The Energy Assistance Program, funded by the federal government, assists households in maintaining affordable, continuous, and safe home energy. Energy Assistance helps with bill payment, intervention and shut-off situations, advocacy for utility consumer rights and outreach. energy conServAtion Using the latest technology to improve home energy efficiency, Energy Conservation provides energy education, free energy audits and weatherization services to low-income individuals, and assists households with emergency furnace repair or replacement. Energy Conservation also provides an array of home services to the general public. HeAd StArt And eArly HeAd StArt Head Start and Early Head Start are comprehensive child and family development programs for low-income children and their families. Head Start and Early Head Start programs offer early childhood education programming designed to meet the educational, emotional, health, nutritional and social needs of children, ages birth to five years old.
PARTICIPANTS COMPLETING FINANCIAL LITERACY CLASSES
*Family Assets for Independence in Minnesota
218
energy ASSiStAnce Number of people served 60,670
NUMBER OF HOUSEHOLDS SERvED
Total dollars granted Average grant amount
19,544
$8,182,815 $419
energy conServAtion Number of households with furnace repairs or replacement Total dollar value of repairs or replacements 602 $764,229
NUMBER OF HOMES WEATHERIzED
HeAd StArt And eArly HeAd StArt
343 1,956
1,750 1,752 1,906
NUMBER OF FAMILIES SERvED
Number of children’s dental checkups Number of children with up-to-date physicals Number of children with up-to-date immunizations
4
Community Action
2009 Annual Report
5
W
hen President Barack Obama signed the American Recovery and Reinvestment Act (ARRA) of 2009 into law, the legislation infused nearly $800 billion into the United States economy. The goals of the ARRA include preserving and creating jobs and promoting economic recovery, assisting those most impacted by the recession, as well as funding for other national infrastructure and technological investments. Community Action Partnership of Ramsey & Washington Counties received more than $14 million of those funds to expand our home weatherization program, to provide funds to remove barriers to obtaining a job, and to expand and improve our Head Start/Early Head Start child education program.
WE’RE ExTREMELY THANkFUL FOR THESE DOLLARS, WHICH HAvE CREATED jOBS AND HELPED US IMPROvE OUR COMMUNITY
We received more than $12 million for home weatherization from ARRA dollars. The stimulus funding will permit us to weatherize 1726 homes (in addition to the 350 we do in a normal year), with the average value of work performed on a home weatherization project being approximately $6500. We hired 18 new people (crews, auditors and support staff) and increased our mechanical contractors from 49 to 72 crews. All of this work benefits people living at or below 200% of the federal poverty line. As of the end of May, 797 homes have been weatherized. An additional 1499 audits were completed and these homes are now being weatherized or are in the pipeline to be weatherized. Our Self-Sufficiency program which helps individuals obtain and retain jobs, and acquire the skills and knowledge necessary to achieve financial independence, benefited from an increase in our Community Services Block Grant ($1.6 million) through ARRA. A portion of the funding was allotted for Crisis Assistance to help people meet their basic needs (transportation, food, shelter, health) during a time of financial crisis when no other options are available. Two hundred and eighty seven people were helped with these funds. Additionally, through our Project Success program and case management, we’ve been able to help 144 people retain or obtain jobs thanks to ARRA funds. Over $700,000 in ARRA funding has allowed us to provide Early Head Start education to 80 additional children (increasing the total number in the program from 40 to 120 children) and 12.5 additional staff. We also received ARRA funds for quality improvements for teachers, and the upgrade of three playgrounds. We’re extremely thankful for these dollars, which have created jobs and helped us improve our community.
Recovery and Reinvestment
Outcomes through May 2010
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Community Action 2009 Annual Report
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ommunity Action found a way to incorporate ideas from an xcel Conservation Improvement pilot program into its Energy and Education Efficiency Program, an alliance between Community Action and Neighborhood Energy Connection (NEC). The Community Action program is designed to provide energy education and install low-cost energy saving measures in homes of low-income residents at no cost to the homeowners. The impetus for this pilot program came when Community Action was exploring the possibility of providing in-home energy education visits. These visits focused on the low cost and behavioral changes that could reduce energy usage for households on our Energy Assistance Program.
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EMPLOYS PEOPLE, EDUCATES RESIDENTS AND HELPS LOWER ENERGY CONSUMPTION
What makes this program innovative and gains people’s interest is our home-based approach. We connect our participants with the NEC’s Home Energy Squads, and the Home Energy Squads refer them to our weatherization department if further energy assistance is appropriate. Homeowners learn about efficiency measures and receive items they can install themselves — such as outlet gasket covers, pulley seal covers for old windows and refrigerator thermometers. The Energy Squad shows the homeowner how to turn down the water heater temperature and replace the furnace filters. And if needed, the two-person team installs compact fluorescent lamps, weather-stripping, door sweeps, low-flow shower heads, faucet aerators, power strips for electronics and a hot water heater blanket. We exceeded our goals for the program. Our original goals included contracting with the NEC to serve 175 low-income homeowners and we aimed to create 7.5 jobs. The program actually supplied services to 194 homes (providing savings on the average of $151 per household), and created 13 living-wage jobs. Plus, many of the Energy Squad visits led to weatherization referrals for more extensive conservation measures. The program is a win-win. It employs people to make the energy visits. It educates residents about how to make energy-efficient decisions. It also helps lower energy consumption, saving homeowners money and conserving valuable resources. NEC and xcel Energy anticipate the program providing these services will double in 2011 and triple in 2012. And the new employees hired will become the core of a trained workforce in Ramsey and Washington counties for years to come.
Saving Energy
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First as a volunteer, then as a participant, then as a leader — joyce is a shining example of how Community Action programs work.
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orn on the tiny Caribbean island of Montserrat, joyce came to the United States in 1986 to make a better life for herself and her three children. After spending 14 years living in New York City, she came to Minnesota in 2000 to be near family members and to escape the fast pace of the big city. Shortly after arriving, she attended Century College, where she graduated as a Certified Pharmacy Technician. She also found temporary work in a variety of jobs — everything from banking to healthcare to security at the Metrodome — but she always hoped for a permanent situation. One day while looking at job listings in her community newspaper, she saw a Community Action ad offering a volunteer grant writing opportunity. joyce had an interest, so she met with Community Action volunteer Coordinator Becca Anderson, and joyce started work the very next week. She’s volunteered for several Community Action programs, including helping with voter registration for Project Homeless Connect and outreach for Head Start and Self-Sufficiency.
Leading Change
While volunteering, joyce learned about all the other things Community Action does. “An entire world of opportunity unfolded before me,” she says. joyce participated in Project Success, which supports individuals and families seeking employment, job training and financial literacy. She learned that everything she did, from how she dressed to how she answered the phone to how she dealt with what she calls “the noise around her,” has an impact on a person’s success.
AN ENTIRE WORLD OF OPPORTUNITY UNFOLDED BEFORE ME
joyce then became involved in the You Be The Change program, and discovered how important it is to understand how things happen in government, in neighborhoods and how to organize community members to work for a cause. She was able to meet state legislators and talk to the people who represent her district. “I learned valuable community leadership skills and increased my knowledge of public policy.” Through her experience in our programs, she’s taken leadership roles in several other community organizations. She established and manages Sharon Seventh Day Adventist Church’s Clothing Giveaway and Food Shelf. She also founded and is the president of the Minnesota Adventist Metro Disaster Team, where she was in charge of the warehouse of food for the 2008 tornado that hit Hugo, Minnesota. And we make use of her leadership skills, too: joyce often speaks to other local groups about the benefits of volunteering, and she talks about her experience working with Community Action’s dedicated people and engaging programs.
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aura completed her associate’s degree in 2003 at the Minneapolis Community & Technical College in the field of Human Services. Finishing her bachelor’s degree was more of a challenge. She was working, so she didn’t qualify for financial assistance from Metropolitan State University. She’d heard about Community Action when researching financial assistance programs, and read about other participants using our services. After Laura saw a flyer for the Family Assets for Independence in Minnesota (FAIM) program “for the umpteenth time!” in her Community Action Energy Assistance mailing, she made the call to learn more. Community Action’s FAIM program is part of a national initiative to promote personal savings and asset development by low-income individuals and families. Participants’ savings are matched on a three-toone basis. The program helps Minnesota’s low wage earners realize dreams in three areas: home ownership, post-secondary education and small business development. Each year, Minnesota honors FAIM participants, recognizing three individuals who achieved their goal. Agencies were asked to nominate an individual they’ve worked with who had: • Set and reached an asset goal • Made timely and consistent deposits to their FAIM savings account • Maintained achievements over time • Applied their financial-management knowledge • Showed a tenacity and determination to overcome barriers and achieve financial independence.
OFFERING REAL HELP WITH FINANCIAL EDUCATION AND ALLOWING MINNESOTA CITIzENS TO ATTAIN vALUABLE ASSETS THEY WOULDN’T OTHERWISE BE ABLE TO RECEIvE
Because Laura met her financial savings goal, used those funds for her education and was able to graduate, she was nominated for and earned the 2009 FAIM award for being Outstanding Saver in the Education Assets Track. Beyond the honor of receiving the award, what Laura learned is that her education is not a “golden ticket” or guarantee of permanent employment. What it’s done though, she says, is give her confidence that more opportunities will follow and allowed her to “not panic.” Her skills enabled her to get a job with St. Paul Public Housing. She’s currently looking to use her advocacy knowledge and administrative skills to find a job as an advocate for others who need help working their way through state systems. She recently was asked to speak about the FAIM program to the Minnesota House of Representatives and the State Senate. She educated legislators about the program, explaining how it’s not simply throwing money at a problem, but offering real help with financial education and allowing Minnesota citizens to attain valuable assets they wouldn’t otherwise be able to receive.
2009 Annual Report
Building Assets
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rowing up with little parental stability, Anthony had no idea what it meant to be a real father. Though adopted into a loving family when he was 11, Anthony experimented with drugs and alcohol as a teen, and struggled with work and school. He eventually got married and had children. However, after separating from his wife he felt a sense of hopelessness, and turned again to drugs and alcohol. At his lowest, he found himself homeless; sleeping on park benches and living in tents. After surviving in this bleak situation for nearly a year, he decided he had enough. He wanted to reconnect with his four children, to protect and provide for them. But he knew that if he didn’t seek help, he’d have no chance to really be a father. He made a commitment to become involved in his children’s lives. When Anthony was meeting with one of his children’s teachers, he met Rich Boyce, Community Action’s Head Start Family Development Specialist. Rich visits Head Start centers and childcare partner sites in Ramsey County, meeting with new parents about Community Action’s Parent Connection program and the many groups available to parents. He assists Head Start parents in-house too, helping them locate community resources for emergency needs such as domestic abuse and housing crises. Rich introduced Anthony to our Parent Connection Fathers Group, and it didn’t take Anthony long to realize that was exactly what he needed to help him with his commitment to his kids. Each weekly Parent Connection meeting allows dads to connect with other dads. They discuss everything from anger management to job counseling to child-custody issues — plus, the dads share ideas for family activities and how to stay deeply involved in their children’s lives.
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HE MADE A COMMITMENT TO BECOME INvOLvED IN HIS CHILDREN’S LIvES
Anthony’s been a devoted Fathers Group member for two years, and through his participation he’s discovered other ways to get involved in the community: he volunteers with the young dad’s group at the Employment Action Center in St. Paul, he participates on the resident council at Model Cities family sober living facility and he helps out in the classroom and as a field-trip chaperone at his children’s school. He’s also proud to note that he’s maintained his sobriety for four years; he’s earned his GED; and he’s received a scholarship to attend Minneapolis Community & Technical College, where he dreams of someday becoming a music producer. He says his biggest accomplishment, however, is gaining full custody of — and creating a stable and nurturing environment for — his four children. His kids agree: Based on an essay from his daughter, he was chosen as the 2007 Minnesota Twins Father of the Year.
Connecting Parents
2009 Annual Report
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FinanCial rePOrts
conSolidAted StAtement of finAnciAl PoSition Year ended September 30, 2009 Assets Cash Receivables Escrow Inventory & Other Prepaid Expenses, Advances Property & Equipment, Net Total Assets liabilities & net Assets Accounts Payable Accrued Expenses Deferred Revenue & Other Long-Term Debt Unrestricted Net Assets Temporarily Restricted Net Assets Total Liabilities & Net Assets finAnciAl SummAry Year ended September 30, 2009 Sources of dollars used to finance operations Grant Revenue Program Income In-kind Contributions Other Income Total Revenue expenditures by Service group Head Start/Early Head Start Energy Conservation Energy Assistance Senior Nutrition Property Management Self-Sufficiency Administration Total Expenses Change in Net Assets $15,253,469 2,913,476 2,644,520 391,338 639,407 1,798,425 1,521,890 $25,162,525 $1,268,791* 60.6% 11.6% 10.5% 1.6% 2.5% 7.2% 6.0% 100.0% Energy Conservation 12% Head Start/Early Head Start 61% Energy Assistance 11% $18,929,289 762,200 2,358,886 4,380,941 $26,431,316 71.6% 2.9% 8.9% 16.6% 100.0% Self-Sufficiency 7% Property Management 3% Senior Nutrition 2% Administration 6% $1,058,046 1,576,625 315,613 1,650,000 2,399,651 3,010,306 $10,010,241 10.6% 15.8% 3.1% 16.5% 24.0% 30.0% 100.0% Grants 72% $1,251,573 1,546,995 397,041 76,499 469,862 6,268,271 $10,010,241 12.5% 15.5% 4.0% 0.8% 4.7% 62.5% 100.0% Program Income 3% In-kind Contributions 9% 2009 SourceS of income
Other Income 17%
2009 community inveStment
* Change in net assets includes the donation of a building to Community Action offset by a write-down of the unemployment trust fund, released and received temporarily restricted revenue and depreciation over grant-paid fixed assets in 2009.
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tHank yOu dOnOrs, Partners & bOard OF direCtOrs
funderS
Greater Twin Cities United Way john S. and james L. knight Foundation Metropolitan Area Agency on Aging The Minneapolis Foundation – Emma B. Howe Memorial Foundation Minnesota Department of Commerce – Office of Energy Security Minnesota Department of Education Minnesota Department of Human Services National Circle of Parents Otto Bremer Foundation Pohlad Family Foundation Resources for Child Caring The Saint Paul Foundation U.S. Department of Health and Human Services Wellstone Action Fund Minnesota Council of Nonprofits Nancy Montpetit jodi Moore W.B. Shapira Patty Sprenger Denise Stahura joyce Suckow jo Ann Tesar Head Start Parent volunteers Hiway Federal Credit Union Dr. Neal Holton, MD Debbie Howard jeremy jensen joycelyn joyce Lake Elmo Bank Lakeshore Learning Materials Mark Lavelle MetLife Michael Huber Architects Minnesota Children’s Museum Minnesota Twins Minnesota zoo Nancy Montpetit Nickelodeon Universe Parents as Teachers National Center, Inc. Brian Paulton Play with a Purpose Emily Pohl & family Promotional Alliance, Inc. Nate Reisetter Rondo Community Outreach Library kim Shaff Abeba Sium Soldo Consulting, P.C. SportClips Haircuts julie Storm Synergy Health Consultants, LCC Twin City Fleet valspar Bryn Wehrwein Wells Fargo
collAborAtive PArtnerS
AccountAbility Minnesota Affirmative Options Coalition American Indian Family Center American Lung Association of Minnesota AmeriCorps vISTA Amherst H. Wilder Foundation Association for the Advancement of Hmong Women Baker Community Recreation Center Bremer Bank Bridging, Inc. Century College Children’s Defense Fund Minnesota Children’s Dental Services Children’s Home Society & Family Services City of North St. Paul City of Saint Paul Community Child Care Center Community Neighborhood Housing Services Community Stabilization Project CrossingBarriers Dayton’s Bluff Neighborhood Housing Services District Energy Energy CENTS Coalition Epilepsy Foundation of Minnesota FamilyMeans First Lutheran Church Foster Grandparents Foundations for Success Fraser Child & Family Center Goodwill/Easter Seals Greater Frogtown Community Development Corporation Greater Metropolitan Housing Corporation Habitat for Humanity of Minnesota Hallie Q. Brown Community Center Hamline University Hazelden Fellowship Club Health Consultants for Child Care, LLC Health Dimensions Rehabilitation, Inc. HIRED Hubert H. Humphrey job Corps Center Inver Hills Community College jewish Community Action Lake Elmo Bank Legislative Commission to End Poverty in Minnesota by 2020 Lifetrack Resources Lutheran Social Service Macalester College Merrick Community Services Metropolitan Area Agency on Aging Metropolitan State University Minnesota Association for Infant & Early Childhood Mental Health Minnesota Children’s Museum Minnesota Civic Engagement Table Minnesota Coalition for the Homeless Minnesota Community Action Partnership Minnesota Council of Nonprofits Minnesota Department of Health Minnesota Early Learning Foundation Early Childhood Scholarship Program Minnesota Mechanical Contractors Association Minnesota Public Utilities Commission Mounds view Public Schools, District 621 Neighborhood Development Alliance Neighborhood Energy Connection North St. Paul-Maplewood-Oakdale Public Schools, District 622 Partnership for Improving Children’s Oral Health Portico Healthnet Project for Pride in Living Project Remand, Inc. Ramsey County Child Safety Advisory Team Ramsey County Child & Teen Checkups Ramsey County Citizens Advisory Council – Low Income Committee Ramsey County Community Human Services Department Ramsey County – Emergency Assistance Ramsey County Employment Action Center Ramsey County Interagency Early Intervention Committee Ramsey County WIC Program Resources for Child Caring Retired and Senior volunteer Program (RSvP) Ronald M. Hubbs Center for Lifelong Learning Roseville Area Schools, District 623 Saint Paul Children’s Collaborative Saint Paul College Saint Paul Neighborhood Network Saint Paul Public Schools, District 625 Saint Paul-Ramsey County Department of Public Health Saint Paul Regional Water Services Sight & Hearing Association Southern Minnesota Regional Legal Services Sparc St. Catherine University St. Paul Pipefitters Local 455 St. Paul Plumbers Union Local #34 St. Paul Public Housing Agency Thad Wilderson & Associates The Saint Paul Foundation The Salvation Army – HeatShare Transitional Homes Twin Cities RISE! University of Minnesota University of St. Thomas Washington County – Assure Program Washington County Housing and Redevelopment Authority Washington County WorkForce Center West Central Minnesota Communities Action, Inc. Western Bank White Bear Lake Area Schools, District 624 Wilder Child Development Center xcel Energy YMCA of Greater Saint Paul
in-Kind contributorS
3M Steve Abbott kevin Adams Becca Anderson jane & Michael Arnold Augsburg College Center for Democracy and Citizenship Will Bentsen Bethel University volunteers BlueCross BlueShield of Minnesota David Born Comcast ComedySportz Twin Cities Community Action volunteer Corps Como Instant Printing Cub Foods Helga Dale, LMFT Delta Dental Emergency FoodShelf Network Gertens Goff & Howard Greater Twin Cities United Way joe Hardy
donorS
Anonymous (4) Amy Becker Brookfield Renewable Power Inc. Comcast Foundation Sherry Cook jennifer Fawkes Beverly Hightower Clarence Hightower Deborah james Mary kressin kiwanis Club of North Suburban Golden k Lars Leafblad
2009 boArd of directorS Community Action has a tripartite board of directors, which includes one-third representation from the community, one-third representation from the private sector and one-third representing the public sector.
Low-Income Representatives Deanna Dorsey, Low-Income Fellows Together,
Vice President
Shonagh jones, Ramsey County Citizens
Advisory Council Low Income Committee
Private Sector Representatives Abukar Ali, Minnesota Da’wah Institute, President ken Gilchrist, Southern Minnesota Regional
Legal Services
Public Sector Representatives Toni Carter, Member-At-Large, Ramsey County
Board of Commissioners
Every attempt has been made to correctly list all our contributors. Please accept our sincere apologies if we have made an error or omission. You may contact our Communications Department at 651-603-5923 to correct our records. Thank you.
Bobbi jo Mudick, Head Start Policy Council juliana Martignacco, Washington County Housing
and Redevelopment Authority Resident Advisory Board
Shar knutson, Minnesota AFL-CIO joseph Nguyen, Ala Francoise Bakery Peggy Yusten, Twin Cities RISE!, Secretary
jill Harmon, City of Saint Paul Mayor’s Office Dennis Hegberg, Washington County Board
of Commissioners
Photos: courtesy of kevin P. Adams
Gary kriesel, Washington County Board of
Commissioners Alternate
Harold Purtell, Hamline Hi-Rise
jan Parker, Ramsey County Board of Commissioners victoria Reinhardt, Ramsey County Board of
Commissioners Alternate
janice Rettman, Ramsey County Board of
Commissioners, Treasurer
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HOW FAR YOU GO IN LIFE DEPENDS ON YOUR BEING tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong —BECAUSE SOMEDAY IN LIFE YOU WILL HAvE BEEN ALL OF THESE.
- George Washington Carver -
Community Action Partnership of Ramsey & Washington Counties 450 Syndicate Street North, Saint Paul, Minnesota 55104 651-645-6445 www.caprw.org
