A Great Candidate For Your Company

 

Markita Thurmond TEL: (314) 388-2196 [email protected] OBJECTIVE To secure a position that will challenge and highlight my education and skills i n the administrative and clerical field along with my billing, customer service, and problem solving skills. SUMMARY OF QUALIFICATIONS ~ Genuinely enjoy helping people through good communication and customer service. ~ 8 successful years in administration or equivalent positions; reliable, winner of hard several awards. ~ Motivated, worker. PROFESSIONAL ACCOMPLISHMENT Billing and Collection ~ Mailed bills and past due notices to customers ~ Followed up with phone calls when necessary ~ Filed invoices; Bookkeeping Money Handling ~ Budgeted daily monies for clients and company. ~ Made bank deposits and numerous of cash transactions. ~ Balanced cashiers and banking logs. ~ Collected delinquent accounts, establish and collect payment arrangments. ~ Generated revenue, count specific amount to insert into employees assign cashiers. Customer Service ~ Provided friendly advice to a wide range of people; promoted Help At Home, BNT, and Trustmark's customer-oriented image. ~ Helped customers and merchants identify services/products that best suited their needs. ~ Educated customers on how to fill out forms; how to use various banking services. ~ Encouraged customers to invest into the company or establish a business relation. ~ Assisted customers with technical problems with teller booth. ~ Used good communication to establish the customers' needs to satisfaction of customers. ~ Greeted customers upon entering company or clerk counter. ~ Registered patient(s) into hospital ~ Obtained specimen(s) of patient(s); wrote proper information on specimen(s) container ~ Resolved any issues or concerns of customers. ~ Negotiated a reasonable payment plan for customers. ~ Answered and routed multi-phone lines. Administrative ~ Authorized to open and close vault. ~ Balanced up to $50,000 in personal daily transactions. ~ Routinely operated office equipment including faxes, computers, multi-phone lines and adding machines. ~ Data Entry of inventory, medication prescriptions,

 

insurance information and delinquent accounts. ~ Routed funds into proper bank accounts. ~ Organized and filed documentations. ~ Proofread several documentation before entering into company's database. ~ Used various of Microsoft programs or packages. WORK HISTORY 5/2007-7/2009..Help @ Home..Direct Living Supporter/Coordinator 9/2005-5/2007...Rainbow......Inventory 9/2005-5/2007...Rainbo w......Inventory Manager 6/2003-8/2005...BNT..........Customer 6/2003-8/2005...BNT... .......Customer Service Manager 3/2002-4/2003...Greenwood 3/2002-4/2003...Greenw ood Hospital..File Clerk 2/2002-5/2003...Trustmark 2/2002-5/2003...Trustm ark Bank......Bank Teller EDUCATION A.O.S., Medical Coding and Billing, Vatterott College, Berkeley, MO Certificate, Medical Office Assistant, Vatterott College, Bekeley, MO Certificate, Accounting I, About Face! Vocational Center, Greenwood, MS References Available Upon Request