Adding Another Monitor and Video Card to Extend the Windows Desktop Compaq Presario 6019WM
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dding Another Another Monitor Monitor and and Video Video Card to Extend Extend the Windows Windows Desktop... Desktop...
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Adding Another Monitor and Video Card to Extend the Windows Desktop Support details » Before you begin » Step 1: I nstalling ing the video card(s) » Step 2: Connecting the monitors and configuring Windows » Basic troubleshooting » Important information » Related support information This document pertains to HP and Compaq desktop PCs with Windows 98, Me or Windows XP. This document is provided as a service to HP customers, but because of the nature nature of this function, HP cannot guarantee guarantee its s uccess. Microsoft has the bes t information on this subject and links to Microsoft s upport documents are available in the Related Support Information section of this page.
Before you begin If possible, print out this document for help after the c omputer is restarted or when an Internet Internet connection is not ava available. ilable. The following following items are needed to perform the s etup steps: Another monitor in addition to the one being used. A video graphics c ard (display adapter) for every extra monitor. A Philips screwdriver. You might also need a slotted screwdriver. An ESD (electrical static discharge) grounding strap (available (available from mo st electronics stores). Back to top
Step 1: Installing the video card(s) card(s) Each monitor must have have its own video card unless the video c ard has two VGA connectors. On-board video should be disabled bef ore continuing continuing and does not count as a video card. Use the following steps and see the HP support d ocument Replacing the Video Card to install the video card. 1. Disconnect all cables from the computer including power. 2. Wear the ESD grounding strap and attach attach it to a grounding grounding point (such as t he frame of the computer). 3. Open the case by loosening or removing the rear attachment screws.
4. Remove the slot covers and install the video card into an open slot.
dding Another Another Monitor Monitor and and Video Video Card to Extend Extend the Windows Windows Desktop... Desktop...
http:// http://h10025.www1.hp.com h10025.www1.hp.com/ewfrf/wc/ /ewfrf/wc/ document?docn document?docname= ame=bph06006& bph06006&t... t...
5. Replace the case or c ase side and plug the cables and cords back in.
Back to top
Step 2: Connecting the monitors and configuring Windows 1. Place the monitors next to each other in any desired manner. manner. They can be one on top of the other, side-by-side, or at angles. Make sure that each monitor is well supported o n a flat sturdy level surface. 2. Connect the monitor cables into the monitors and into the back o f the video cards. 3. Turn on the power to the monitors and then turn on the HP computer. 4. When Windows opens, it f inds and installs installs drivers for the video c ards (graphics adapters) and monitors using the Plug and Play process. You might be required to use an installati installation on disc that came with the video card. Af ter Windows f inds and installs installs the nece ssary software, Windows restarts the computer (possibly several times). 5. When Windows correctly recognizes the new monitor, the following following message is displayed: If you can read this message, W indows has successfully initialized initialized this display adapter. To use this adapter as part of your… 6. When Windows opens, click Start , Settings , and Control Panel . 7. Open the Display icon and select the Settings tab.
8. Select the picture of the extra monitor within the Display Properties screen. This activates the extra desktop space. Click Continue on the confirmation message box. 9. Click and drag the pictures of the monitors so that the placement in the window best matches the physical placement of the monitors. 10. Try and configure the settings f or each monitor to match each other. Alternate between displays by using the Display drop-down box. Change the display resolutions for each monitor using the Screen Area slide bar. Change the amount of available available colors to display using the Colors drop down box. 11. Click OK when finished. Another Windows d esktop s creen with matching wallpaper wallpaper displays on the extra monitor. 12. Restart the computer to make sure the configuration continues continues to function correctly.
dding Another Another Monitor Monitor and and Video Video Card to Extend Extend the Windows Windows Desktop... Desktop...
http:// http://h10025.www1.hp.com h10025.www1.hp.com/ewfrf/wc/ /ewfrf/wc/ document?docn document?docname= ame=bph06006& bph06006&t... t...
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Basic troubleshooting Many Many errors can occ ur when adding adding extra video. Performing the f ollowing ollowing ste ps so lves most of the more common problems: 1. Right-click the My Computer Computer icon and select Properties . 2. Select the Device Manager tab. 3. Click the plus sign (+) next to display adapter and monitors . 4. Remove all extra devices in the list that have the same name by selecting them in the window and clicking Remove . 5. Restart the computer and let Windows install the necessary hardware again until there are only the necessary drivers listed. You might be required to use an installation installation disc that came with the video card. Back to top
Important information Using Using the print scree n function from the keyboard might cause the s ystem to stop responding. It helps if both d isplays have have the s ame color dep th and display resolution. resolution. The new video card might become the Primary Display Display Adapter. Windows might become more prone to error messages and might unexpectedly stop responding. Industry Standard Standard Architecture/Extended Industry Standard Architecture (ISA/EISA ) display adapters and VLB display adapters are not supported . Display adapters adapters with Permedia chipsets do not work (this does not include the Permed ia NT and Permedia-2 chip sets). Back to top
Related support support i nformation Microsoft Support Do cument: Enabling Enabling multiple display support in Windows 98. (in English) Microsoft Support Do cument: How to Troubleshoot Multiple Multiple Display Support in Windows 98/Me (in English) Back to top NOTE:
One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.
Other solutions customers found helpful » HP and Compaq Desktop PCs -- Monitor or Video Card Troubleshooting, Tips , and Information Information » HP and Compaq Desktop PCs -- Setting Up Two Displays on One Computer in Windows 98, ME, and XP » HP and Compaq Desktop PCs -- Monitor is Blank after Starting the Computer » HP and Compaq Desktop PCs -- Obtaining Software and Drivers
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© 2011 Hewlett-Packard Development Company, L.P.
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HP Customer Care
http:// http://h10025.www1.hp.com h10025.www1.hp.com/ewfrf/wc/ /ewfrf/wc/ document?docn document?docname= ame=bph06006& bph06006&t... t...
> Compaq Presario 6019WM Desktop PC
> How to
Adding Another Monitor and Video Card to Extend the Windows Desktop Support details » Before you begin » Step 1: I nstalling ing the video card(s) » Step 2: Connecting the monitors and configuring Windows » Basic troubleshooting » Important information » Related support information This document pertains to HP and Compaq desktop PCs with Windows 98, Me or Windows XP. This document is provided as a service to HP customers, but because of the nature nature of this function, HP cannot guarantee guarantee its s uccess. Microsoft has the bes t information on this subject and links to Microsoft s upport documents are available in the Related Support Information section of this page.
Before you begin If possible, print out this document for help after the c omputer is restarted or when an Internet Internet connection is not ava available. ilable. The following following items are needed to perform the s etup steps: Another monitor in addition to the one being used. A video graphics c ard (display adapter) for every extra monitor. A Philips screwdriver. You might also need a slotted screwdriver. An ESD (electrical static discharge) grounding strap (available (available from mo st electronics stores). Back to top
Step 1: Installing the video card(s) card(s) Each monitor must have have its own video card unless the video c ard has two VGA connectors. On-board video should be disabled bef ore continuing continuing and does not count as a video card. Use the following steps and see the HP support d ocument Replacing the Video Card to install the video card. 1. Disconnect all cables from the computer including power. 2. Wear the ESD grounding strap and attach attach it to a grounding grounding point (such as t he frame of the computer). 3. Open the case by loosening or removing the rear attachment screws.
4. Remove the slot covers and install the video card into an open slot.
dding Another Another Monitor Monitor and and Video Video Card to Extend Extend the Windows Windows Desktop... Desktop...
http:// http://h10025.www1.hp.com h10025.www1.hp.com/ewfrf/wc/ /ewfrf/wc/ document?docn document?docname= ame=bph06006& bph06006&t... t...
5. Replace the case or c ase side and plug the cables and cords back in.
Back to top
Step 2: Connecting the monitors and configuring Windows 1. Place the monitors next to each other in any desired manner. manner. They can be one on top of the other, side-by-side, or at angles. Make sure that each monitor is well supported o n a flat sturdy level surface. 2. Connect the monitor cables into the monitors and into the back o f the video cards. 3. Turn on the power to the monitors and then turn on the HP computer. 4. When Windows opens, it f inds and installs installs drivers for the video c ards (graphics adapters) and monitors using the Plug and Play process. You might be required to use an installati installation on disc that came with the video card. Af ter Windows f inds and installs installs the nece ssary software, Windows restarts the computer (possibly several times). 5. When Windows correctly recognizes the new monitor, the following following message is displayed: If you can read this message, W indows has successfully initialized initialized this display adapter. To use this adapter as part of your… 6. When Windows opens, click Start , Settings , and Control Panel . 7. Open the Display icon and select the Settings tab.
8. Select the picture of the extra monitor within the Display Properties screen. This activates the extra desktop space. Click Continue on the confirmation message box. 9. Click and drag the pictures of the monitors so that the placement in the window best matches the physical placement of the monitors. 10. Try and configure the settings f or each monitor to match each other. Alternate between displays by using the Display drop-down box. Change the display resolutions for each monitor using the Screen Area slide bar. Change the amount of available available colors to display using the Colors drop down box. 11. Click OK when finished. Another Windows d esktop s creen with matching wallpaper wallpaper displays on the extra monitor. 12. Restart the computer to make sure the configuration continues continues to function correctly.
dding Another Another Monitor Monitor and and Video Video Card to Extend Extend the Windows Windows Desktop... Desktop...
http:// http://h10025.www1.hp.com h10025.www1.hp.com/ewfrf/wc/ /ewfrf/wc/ document?docn document?docname= ame=bph06006& bph06006&t... t...
Back to top
Basic troubleshooting Many Many errors can occ ur when adding adding extra video. Performing the f ollowing ollowing ste ps so lves most of the more common problems: 1. Right-click the My Computer Computer icon and select Properties . 2. Select the Device Manager tab. 3. Click the plus sign (+) next to display adapter and monitors . 4. Remove all extra devices in the list that have the same name by selecting them in the window and clicking Remove . 5. Restart the computer and let Windows install the necessary hardware again until there are only the necessary drivers listed. You might be required to use an installation installation disc that came with the video card. Back to top
Important information Using Using the print scree n function from the keyboard might cause the s ystem to stop responding. It helps if both d isplays have have the s ame color dep th and display resolution. resolution. The new video card might become the Primary Display Display Adapter. Windows might become more prone to error messages and might unexpectedly stop responding. Industry Standard Standard Architecture/Extended Industry Standard Architecture (ISA/EISA ) display adapters and VLB display adapters are not supported . Display adapters adapters with Permedia chipsets do not work (this does not include the Permed ia NT and Permedia-2 chip sets). Back to top
Related support support i nformation Microsoft Support Do cument: Enabling Enabling multiple display support in Windows 98. (in English) Microsoft Support Do cument: How to Troubleshoot Multiple Multiple Display Support in Windows 98/Me (in English) Back to top NOTE:
One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.
Other solutions customers found helpful » HP and Compaq Desktop PCs -- Monitor or Video Card Troubleshooting, Tips , and Information Information » HP and Compaq Desktop PCs -- Setting Up Two Displays on One Computer in Windows 98, ME, and XP » HP and Compaq Desktop PCs -- Monitor is Blank after Starting the Computer » HP and Compaq Desktop PCs -- Obtaining Software and Drivers
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© 2011 Hewlett-Packard Development Company, L.P.
Search
Contact HP
