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Administrative Assistant / Legal Assistant

Published on February 2017 | Categories: Documents | Downloads: 3 | Comments: 0
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MICHELLE L. GARDNER 12553 Cross Ridge Way Germantown, MD 20874 (301) 873-6943 [email protected] WORKFLOW PRIORITIZATION * COLLABORATIVE TEAM BUILDING * PROACTIVE LEADERSHIP * S TRATEGIC PLANNING * CUSTOMER SERVICE * STAFF TRAINING AND DEVELOPMENT * LABORATO RY EXPERIENCE * LEGAL ETHICS * PAYROLL QUALIFICATIONS SUMMARY Highly-motivated and results-oriented administrative professional with over six years of experience and an exceptionally strong track record of demonstrable suc cess leading administrative and laboratory operations and implementing process i mprovements. Honest, dependable, and dedicated self-starter with excellent timemanagement, record-maintenance, database-management, and research/analysis abili ties. Enthusiastic and friendly team player with outstanding communication (both oral and written) and interpersonal skills. Innovative, strategic thinker who e xcels at assessing situations, diagnosing problems, and implementing creative so lutions to address even the most complex problems. Natural leader with proven te am-building, coaching, and employee-development. Detail-oriented and very organi zed consummate professional who always maintains the highest level of personal i ntegrity and confidentiality. PROFESSIONAL EXPERIENCE GENEDX, Gaithersburg, MD 5/08 7/10 ACCESSIONER * SENIOR ACCESSIONER (FORMER DNA EXTRACTION TECHNOLOGIST) Direct and oversee lab operations as the senior accessioner and team leader. Ope n and triage all incoming patient samples. Analyze samples to determine test sta tus and create test tracking sheets for each sample. Resolve discrepancies with incoming samples. Organize blood and DNA samples to ensure samples are easily ac cessible. Utilize Microsoft Excel to create and maintain logs/records of extract ed samples. Enter patient, test, and billing information into the LIMS system an d the Excel patient log. Extract DNA from whole blood utilizing Qiagen Qiacube a nd QiAMP mini-kits. Ensure compliance with HIPAA rules and regulations and coach team members to employ proper lab safety techniques. *Promoted from Accessioner to Senior Accessioner due to demonstrated accuracy an d overall biology expertise *Trained and developed three newly-hired employees and oriented and mentored sev eral interns, emphasizing the importance of recording accurate details to minimi ze mistakes and therefore reduce company costs *Cultivated a team-oriented and synergistic environment resulting in increased e fficiency and productivity *Analyzed database performance, recommended solutions to increase accessioning a nd report-writing efficiency and accuracy, and collaborated in the implementatio n of a new LIMS2 laboratory information database MATERNAL FETAL ASSOCIATES OF THE MID-ATLANTIC, LLC, Silver Spring, MD 11/04 5/0 8 RECEPTIONIST, OFFICE ASSISTANT AT PERINATOLOGY OFFICE Oversaw administrative operations to ensure a safe and clean reception area. Gre eted and directed visitors and fielded and directed incoming calls, always provi ding the highest level of quality customer service. Partnered directly with pati ents to schedule appointments. Ensured strict compliance with HIPPA regulations. Created Microsoft Excel charts and maintained confidential patient information and files. Supplied patients with laboratory results. *Spearheaded and led the transition from a paper filing system to a database fil

ing system resulting in simplified HIPAA compliance, increased protection of pri vate patient information, and remote access for three company offices UNIV. OF MARYLAND ELECTRICAL & COMPUTER ENGINEERING DEPARTMENT, College Park, MD 9/04 5/08 PAYROLL ASSISTANT TO COORDINATOR (STUDENT EMPLOYEE) Utilized Microsoft Excel, PHR, & ARES to update and maintain confidential inform ation including employee appointments, payroll forms/records, benefits, and leav e reports. Copied employee payroll forms (e.g. W-4, I-9, social security cards) and communicated accurate statuses with university faculty/staff. Delivered conf idential information to other campus offices. *Collaborated in transitioning from a hand-written payroll system to an electron ic (database) payroll system EDUCATION JURIS DOCTOR University of Baltimore Law School, Baltimore, MD (in progress) *Accepted for the evening division and will start classes 8/10 CLASSES IN LEGAL ETHICS Montgomery College (2009) BACHELOR OF SCIENCE, BIOLOGY University of Maryland, College Park, MD (2008) *Received the Michael Miller Senatorial Scholarship and achieved Deans List hono rs *Volunteered as a note-taker and mentor for student through the Universitys Disa bled Students Services TECHNICAL SKILLS Computer savvy and adept at Internet research and Database navigation Proficient in Microsoft Outlook, Word, Excel, and PowerPoint; familiar with Micr osoft Works applications

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