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Administrative Assistant or Executive Assistant or Receptionist

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Katherine (Katie) Ehler 2323 Willow Bend Drive Richmond, TX 77406 Email: [email protected] Hm: 281.342.0176

PROFILE Seeking immediate employment in a challenging position in all areas of clerical/ office administration field utilizing my extensive background and experience. V ery personable and efficient with the highest professional standards with a goal to increase the company's overall success in its field. Proficient in MS Word/ Excel/PowerPoint. Eager to seek new career opportunities to fulfill my interest s and utilize my talents in creative expression with a company that will provide stability and opportunity for growth. * Clerical/Office Management: Extensive background as an executive assistant and office manager in many fields; majority experience in the large loss insurance adjusting industry (12+ yrs). Throughout these years, I worked for and received career promotions in this field with the same two managers/owners (see below), as they accepted new employment offers, until each opening their own Houston bas ed company in this insurance adjusting market. As an asset to their team, I wor ked as executive assistant, my responsibilities including all aspects of opening a new company in Houston; office management; personnel; marketing; travel; purc hasing; bookkeeping; accounts payable/accounts receivable; collections, filing; lease and building requirements; IT; filing; supervision of clerical staffing, e tc.). Excel in a high-pressure environment, efficient in planning activities, o rganizing workload and setting priorities, showing initiative, suggesting new me thods of improving performance, eager to accept additional responsibilities; wor king well without close supervision. Self-motivated, dedicated and professional committed to quality performance. * Marketing/Client Relations: Excellent communication and interpersonal skills; working in a positive manner with clients and co-workers; showing interest and e nthusiasm; utilizing my skills and talent in client relations. Maintained clien t database of preferences and special dates to remember (i.e. family history (bi rthdays/children/anniversaries/favorite drink/sports/interests, etc.) for holida y gifts and appreciation/thank you cards. Responsible for arranging a top-clien t appreciation vacation to Costa Rica, which included planning all events and re servations for golfing / fishing expeditions, restaurant reservations and final awards ceremony with gifts/trophies. * Computer Skills: Strong computer/technical writing and proof reading skills (i .e. Microsoft Professional Word/Excel/PowerPoint; etc; Photo documenting softwa re; accounting billing software by ARAGON; claims management; etc. EMPLOYMENT HISTORY TEMP/CONTRACT ASSIGNMENTS 11/04 ~ 2009 * Beauty Salon, (Receptionist), Katy, TX * McLarens Young International (Office Administrative Assistant), Houston, TX * Washington Sports Alliance, (Clerical/event planning/marketing 3 mo. contract) , Washington, DC * McCormick & Schmick's Restaurant (Hostess - 2nd night job), Bethesda, Maryland * Ascension Financial (Office Mgr.) Houston, TX * Kentucky Club - (Bar/back/Bartender) Houston, TX * Premiere Promotions (Model/Mkt Promotions (Liquor Tasting) utilizing TABC Lice

nse * Victoria Secret (hired for inventory 2-day employment) Houston, TX (1990) * Unique Boutique (sales / jewelry) Houston, TX (1990- 1991)

Please note the remaining work history below is working with the same two manage rs/owners (Kevin Giles & Tracy Smith) SPECIALTY ADJUSTERS, INC. 2/03 ~ 10/04 Executive Assistant / Business Manager to Owner Executive Assistant with the owner/president of Specialty Adjusters, an Independ ent Adjusting Company who specializes in the special risks/large exposures of th e insurance industry for Global On-Shore Petrol-Chemical, Energy, Construction, and Manufacturing Risks. This Company provides prompt investigation and measure ment of insurance losses reported to Underwriters in the insurance market. My r esponsibilities included Executive Secretarial Assistance, overseeing the daily operations i.e. computer/typing, proof reading, filing, travel reservations, mar ket event planning. My technical responsibilities included accounts receivable/p ayable, claims management systems, invoicing, month-end production reports, mark eting projects and providing in-depth assistance with any claims related needs. GILES & SMITH INSURANCE TECHNICAL SERVICES 3/99 ~ 2/03 D.b.a. ITS (Worldwide) Executive Assistant to Co-Owners Executive Assistant for both owners of this Worldwide Independent Adjusting Comp any who specialized in the special risks/large exposures of the insurance indust ry for On-Shore Petrol-Chemical, Energy, Construction, and Manufacturing Risks. My responsibilities included Executive Secretarial Assistance, overseeing the d aily operations such as computer/typing, proofing, filing. My technical responsi bilities included accounts receivable/payable, claims management systems, invoic ing, month-end production reports, marketing projects and providing in-depth ass istance with any claims related needs. This Company dissolved and reopened as S pecialty Adjusters, Inc. IRISC TECHNICAL SERVICES (USA) 2/97 ~ 3/99 Executive Assistant / Office Manager Executive Assistant and Office Manager for this newly established independent ad justing firm in the USA. This being a new start up company resulted in my heavy involvement in the start up operation that included all secretarial and adminis trative duties, purchasing of office equipment and supplies, claim account manag ement, invoicing, accounts payable, accounts receivable, month-end production re ports, typing, filing, faxing, etc. THOMAS HOWELL GROUP (AMERICAS), INC. 1992 - 1997 Company merged to Crawford THG Receptionist / Administrative Assistant / Office Manager Various administrative positions in this international insurance adjusting firm utilizing my multifunctional skills. Originally hired as the receptionist and promoted numerous times in the secretarial/administrative positions with increas ed responsibility for support to varying levels of management to final position as Office Manager; overseeing the daily operations (i.e. accounts receivable, cl

aims reporting, billing, customer relations, etc.) and Executive Secretary to th e Vice President. SKILLS * Computer / Microsoft Office Professional (Word/Excel/Outlook/Windows) latest v ersion * Accounts Receivable/Billing Claims Manager software designed by ARAGON (accoun ting program) * Typing 75+ wpm / Data Entry (Transcription) / Skilled technical writer * Marketing and Client Relations * Travel Reservations and Event Planning * New corporation start up incl. Business Planning (Operational Reports / Financ ial / Taxes * Daily office clerical tasks (i.e. supplies, phones, expense accounts, payroll, etc.) EDUCATION AND TRAINING * * * * TABC License Certificate A799465 (expired) Computer Training/Speed Typing @ Texas School of Business, Houston, TX High School Graduate / B.F. Terry High School, Richmond, TX SPCA Volunteer working with animals, staff and potential adoptions

PERSONAL/INTERESTS * Volunteering with animals/ including Houston SPCA / Member of the Humane Socie ty for the United States/PETA and working with the rehabilitation of wildlife (a nimals my life passion to help) * Art / Music / Fashion / Unique Ideas in Marketing and Advertising thinking out side of box * Published Poet 5 years / republished twice * Physical Fitness / Running / Health REFERENCES Kevin F. Giles Owner of ITS Global, Co-Owner of Giles & Smith and Vice President of IRISC & Tho mas Howell Group 281-728-4551 / [email protected] Tracy L. Smith Owner of Specialty Adjusters, Prior Partner/Co-Owner of Giles & Smith and Vice P resident prior IRISC Cell: 281-615-1171 (recently relocated offices to Katy office number 281-395-545 4 only ask for Tracy Smith - my boss for 10+ years) Personal: Richard Hsieh - 832-752-4173 OTHER Purchased an On-Line Live Career Report Study to seek new job opportunities to f ulfill my most talents, passions and interests for a new fulfilling career. This report will be provided at your request, detailing the five top job categor ies based on an extensive survey and questionnaire based on my background, talen

ts and interests.

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