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Jacqueline L Ferguson 415 S. Pierson St . Lakewood , CO 80226 303-985-7765 fax: 1-786-506-8097 Email: [email protected] Dear Hiring Manager: Are you looking for someone who canmulti-task and prioritizework and is dependable? You don't have to look any further.
During my tenure at US Bank I was eligible for six perfect attendance bonuses. I received five of those bonuses. My productivity was 50% above industry standards. To become a volunteer data entry clerk at the VA Hospital, 1055 Clermont, Denver, CO I had to pass a FBI background and drug check, effective 08/05/09.
I was a FC Bookkeeper/Office Manager (thru trial balance) for John Jackson Associates, Inc. a small general contractor. Mr. Jackson is no longer in Colorado but his CPA is and can verify. Contact Mr. Frank Krumenacher CPA, 165 S. Union Blvd. , Lakewood , CO 80228 (303) 987-2494. For Mr. Jackson I began my day by unlocking the office, answer and screen all phone calls, sort mail, prepare outgoing mail, file, billing, customer service (coordinate warranty work), order office supplies, set up new files and compose correspondence. Mr. Jackson sold and/or rented his units. I assisted with both. I have done virtually everything there is to do in an office environment. Because of this I feel confident in recommending myself for your position. My salary requirement are negotiable. Thank you for your consideration. Respectfully yours, Jackie Ferguson JF Jacqueline L Ferguson 415 S. Pierson St . Lakewood , CO 80226
303-985-7765 Fax: 1-786-506-8097 Email: [email protected]
06/05 to 06/09 Convergys Inc. 12025 E. 45th Ave. Denver , CO 80239 Supervisor: LaShawn Miles 303-574-2331 Customer Service Representative: In bound call center. Verify HIPAA information. Answer member questions about Medicare and Medicare Advantage (Secure Horizons) plans. Place orders for written materials. Explain billing procedures. Maintain call records in computer (purpose of call and resolution). 05/04 to 11/04 Western Paper Distributors Inc. 10432 E. 49th Ave. Denver, Co 80239 Supervisor: Chip Brewster 303-371-8710 ext. 138
Customer Service Agent: Process phone, email and fax orders in the hotel and restaurant industries. Resolve billing questions and problems. Distribute orders to other agents. 06/01 to 06/03Mountain States Legal Foundation 2596 S. Lewis Way Lakewood , CO 80217 Supervisor: Tracy Kuethe 303-292-2021 Data Entry Operator: Maintain paper and computer donor records for this pro-bono non-profit. Deposit checks, answer phone and mail thank you letters. 06/92 to 06/00 US Bank
3550 Rockmont Drive Denver , CO 80202 Supervisor: Buddy Snyder 303-561-7120 Lockbox Clerk I and Clerk II: Deposit commercial A/R Data entry. Answer phone questions from customers. Mail deposit copies to customers. Clerk II: Same as Clerk I plus run automation. Jacqueline L Ferguson 415 S. Pierson St . Lakewood , CO 80226 303-985-7765 Fax: 1-786-506-8097 Email: [email protected] Education: 32 credit hours at Red Rocks Community College, Golden, CO 80401. Course work included Accounting, Business Law, Drafting, Management, Philosophy and Speech. GPA 3.419. Software packages include but not limited to:Raisers Edge, Novel, Hogan, Excel, Word 2003, Works for Windows. Current test on proveit.com 9/20/10 Type 45 wpm. Ten key by touch12,031 kph. References: Virginia Medelman 757 Franklin St . Denver , CO 80218 303-333-7163 Carol Finley Friend Employer
1612 S. Ammons St . Lakewood , CO 303-870-5300 Max Mitchell Neighbor
429 S. Pierson St . Lakewood , CO 80226 303-956-7690
During my tenure at US Bank I was eligible for six perfect attendance bonuses. I received five of those bonuses. My productivity was 50% above industry standards. To become a volunteer data entry clerk at the VA Hospital, 1055 Clermont, Denver, CO I had to pass a FBI background and drug check, effective 08/05/09.
I was a FC Bookkeeper/Office Manager (thru trial balance) for John Jackson Associates, Inc. a small general contractor. Mr. Jackson is no longer in Colorado but his CPA is and can verify. Contact Mr. Frank Krumenacher CPA, 165 S. Union Blvd. , Lakewood , CO 80228 (303) 987-2494. For Mr. Jackson I began my day by unlocking the office, answer and screen all phone calls, sort mail, prepare outgoing mail, file, billing, customer service (coordinate warranty work), order office supplies, set up new files and compose correspondence. Mr. Jackson sold and/or rented his units. I assisted with both. I have done virtually everything there is to do in an office environment. Because of this I feel confident in recommending myself for your position. My salary requirement are negotiable. Thank you for your consideration. Respectfully yours, Jackie Ferguson JF Jacqueline L Ferguson 415 S. Pierson St . Lakewood , CO 80226
303-985-7765 Fax: 1-786-506-8097 Email: [email protected]
06/05 to 06/09 Convergys Inc. 12025 E. 45th Ave. Denver , CO 80239 Supervisor: LaShawn Miles 303-574-2331 Customer Service Representative: In bound call center. Verify HIPAA information. Answer member questions about Medicare and Medicare Advantage (Secure Horizons) plans. Place orders for written materials. Explain billing procedures. Maintain call records in computer (purpose of call and resolution). 05/04 to 11/04 Western Paper Distributors Inc. 10432 E. 49th Ave. Denver, Co 80239 Supervisor: Chip Brewster 303-371-8710 ext. 138
Customer Service Agent: Process phone, email and fax orders in the hotel and restaurant industries. Resolve billing questions and problems. Distribute orders to other agents. 06/01 to 06/03Mountain States Legal Foundation 2596 S. Lewis Way Lakewood , CO 80217 Supervisor: Tracy Kuethe 303-292-2021 Data Entry Operator: Maintain paper and computer donor records for this pro-bono non-profit. Deposit checks, answer phone and mail thank you letters. 06/92 to 06/00 US Bank
3550 Rockmont Drive Denver , CO 80202 Supervisor: Buddy Snyder 303-561-7120 Lockbox Clerk I and Clerk II: Deposit commercial A/R Data entry. Answer phone questions from customers. Mail deposit copies to customers. Clerk II: Same as Clerk I plus run automation. Jacqueline L Ferguson 415 S. Pierson St . Lakewood , CO 80226 303-985-7765 Fax: 1-786-506-8097 Email: [email protected] Education: 32 credit hours at Red Rocks Community College, Golden, CO 80401. Course work included Accounting, Business Law, Drafting, Management, Philosophy and Speech. GPA 3.419. Software packages include but not limited to:Raisers Edge, Novel, Hogan, Excel, Word 2003, Works for Windows. Current test on proveit.com 9/20/10 Type 45 wpm. Ten key by touch12,031 kph. References: Virginia Medelman 757 Franklin St . Denver , CO 80218 303-333-7163 Carol Finley Friend Employer
1612 S. Ammons St . Lakewood , CO 303-870-5300 Max Mitchell Neighbor
429 S. Pierson St . Lakewood , CO 80226 303-956-7690
