Auto Parts Specialist or Auto Parts Professional

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Management, Retail, Parts, Shipping, Receiving ____________________SUMMARY____________________ Manager with 20 years experience in retail sales, inventory control, HR, shippin g and receiving. I am A.S.E. parts certified. I have attended many training cl asses with former employers on hiring, training, employee retention, and loss pr evention. I am very familiar with many different types of business programs on computers. I can al so use a portable RF scan gun, for cycle counts, printing shelf tags, back stock control, and many other functions depending on the program. I am very adaptabl e to change in company policies and procedures, and learn very quickly. ____________________EMPLOYMENT HISTORY____________________ 2010 to Present - Account Supervisor Seaton Corp, Nashville, TN. Staff Management is a neutral vendor provider for Dell Computer. I supervise th e temporary employees at Dell. I maintain HR paperwork for each temp. Provide the work schedules and overtime notices. Maintain records such as attendance an d corrective actions taken. I provide the vendors and Dell management with end o f assignment notices when they reach 1450 hours, or accumulate 4 attendance poin ts. 2009 to 2010 - Operations Manager Northern Tool & Equipment, Madison, TN Responsible for all warehouse operation of the store. Incoming freight, shippin g and receiving Make sure all damaged and return merchandise got billed out and either sent back on returns truck or destroyed at the store. Make sure all out scans are preformed weekly, all price changes are done, top stock maintained and counted. Maintain all the paperwork involved with the job description, and filed in a timely manner. Perform M.O.D. functions when needed. Provide custom er service on the sales floor. 2007 to Present - Security Colony Manor Apartments, Goodlettsville, TN. Insure all lighting is working at night. Make sure no unauthorized parking in l oading zones and handicapped parking spaces. Make sure all cars on the property have valid tags, and in running condition. Clear walks and paths of snow and i ce in inclement weather. Settle small disputes if needed. Close the pool at ni ght, and open it on the weekends. 2007 to 2008 - Parts Sales KMH Systems, La Vernge, TN. Sell forklift parts to both a retail customer and service department. Take call s from road technicians needing parts to either complete a repair or preventive maintenance. Order parts as needed to complete job either by normal stocking or special orders. Insure parts are received and billed to the proper invoice and that freight charges are also billed. Ship parts to customers that are to far a way or unable to come in and pick up in person. In some cases make deliveries to customers. 2007 to 2007 - Loan Officer Nova Star Mortgage, Nashville, TN. Telemarketing department to make both cold calls and some prearranged calls. Sel l the customer a mortgage based on information obtained during the phone intervi ew. Preformed credit checks on customers. Then, tailored their needs to one of many of the loan programs we offered. Call the customer back and discussed with them any option they may have and the benefits of going with our program over t heir existing mortgages. This company closed. 2004 to 2007 - Assistant Manger

Advance Auto Parts, Brandenburg, Ky. Provide customer service to both a DIY and commercial customer. Write invoice, and schedule deliveries for the commercial customer. For the DIY customer try t o answer any questions they may have about car repair and the parts needed. Writ e schedules to provide peak customer service when needed. Hire, and help train new team members. Maintain daily store paperwork, banking and deposit informati on, cash variance reports. Inventory reports such as special orders and incomin g stock. Set plan-o-grams and floor displays to company standards. Maintain an overstock level that was easy to count and pull from daily to replenish the shel ves as merchandise was sold. * 1994 to 2004 - Manager Auto Zone, Elizabethtown, Ky. Basically the same as Advance Auto Parts above. I started in 1994 as a Parts Sal es Manager. I was promoted to commercial specialist in 2000 when the company dec ided to go into commercial sales. I went to the Elizabethtown store which alrea dy had a commercial program in place, but was not performing to company standard s. I took this new program from doing around 2500.00 a week to about 9000.00 a week in a very short time. We had already gotten a second deliver truck and abo ut to get a third when I was promoted to store manager. * Commercial sales department. * I attended many classes offered by Auto Zone. Recruiting and hiring, loss pre vention ____________________EDUCATION AND VOCATIONAL SKILLS____________________ 1988, Computer Science Elizabethtown Community College, Elizabethtown, KY. GPA: 3.75. I took some courses at the local community college in computer scienc e. 1979, Auto Mechanics Elizabethtown Vocational Technical College, Elizabethtown, Ky. GPA: 3.75. Attended the auto mechanics class and received a certificate in auto repair. While attending I joined the VICA Vocational Instructional Clubs of Ame rica. I competed in the State of KY. for auto repair, where I placed second. 1977 - H.S. Diploma East Hardin High School, Glendale, KY GPA: 3.25. Required courses for high school ____________________ADMINISTRATIVE SKILLS____________________ * Staffing and Management Development * Knowledge of Office Equipment (Copier/Fax) * Inventory Planning & Control * Records and Information Management * Scheduling

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