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COMMUNICATION ASSESMENT FILE
SUBMITTED TOMS. EESHANI SARASWAT
SUBMITTED BYSHARVI RAGHUVANSHI MBA- HR (A22)
MOVIE REVIEW ON NO ONE KILLED JESSICA
The film makes you feel angry, sad, frustrated, and bitter about the umpteen flaws in our administrative and legal machinery. But more than all this, it fills you with hope and confidence about your own self. NOKJ reaffirms the power and the efficacy of the ordinary man who can -- and must -- make the difference in a dismaying world. Unlike super hero sagas, the film doesn't just showcase two feisty women -- Sabrina and Meera -- who take on the might of the fecund Indian
state. Instead, it throws light on the fact that the whole nation came together, joined the Justice for Jessica crusade and displayed how power actually resides in people rather than politicians and their puppets. That's the heartening message the film throws out loud and clear at a time when the state of the scam-tainted nation isn't too edifying. The pitfalls in making a film that draws its drama from real life are many. NOKJ could easily have unspoiled like a soulless documentary that cuts and pastes newspaper headlines in cardboard collage fashion. But kudos to the film maker and the performers for infusing whole lot of soul and body in the film which races across like a hard-punch thriller. From the first phone call which informs a sleepy Sabrina of her sister's death to the candle-lit vigil at India Gate, NOKJ is a racy crime drama that relentlessly draws you in. And when it’s not the riveting screenplay (Rajkumar Gupta) and the dialogues which hold your attention, it is the actors who grab eyeballs with their power-packed portrayals. Rani Mukherji's rendition of the `bitch', Meera Gaity -- a balsy, cuss-word-spewing newshound -- is sure to give you adrenalin high. Newcomer Myra's Jessica act is full of life and endearing. But it is Vidya Balan's Sabrina who steals the show with her quiet courage, her absolute ordinariness and her complete disbelief at how someone with a pistol in his hand and power in his head could shoot down somebody for a mere drink. Watch Balan's body language and her aimless travels in Delhi's public transport and you'll understand how the common man survives in India: against all odds, albeit with courage and dignity. A word about Rajesh Sharma's cop act: it's poignant and brilliant. He's the cop who unabashedly takes a bribe for not beating up the politician's son in custody and yet does any and everything to fight for justice. The film has an impeccable first half and could do with some editing in the second half. But the high drama, the arresting performances and the spunky audio track (Amit Trivedi) make NOKJ a memorable viewing.
FORMAL AND INFORMAL COMMUNICATION
Communication is neither transmission of message nor message itself. It is the mutual exchange of understanding, originating with the receiver. Communication needs to be effective in business. Communication is essence of management. The basic functions of management (Planning, Organizing, Staffing, Directing and Controlling) cannot be performed well without effective communication. Business communication involves constant flow of information. Feedback is integral part of business communication. Organizations these days are very large. It involves number of people. There are various levels of hierarchy in an organization. Greater the number of levels, the more difficult is the job of managing the organization. Communication here plays a very important role in process of directing and controlling the people in the organization. Immediate feedback can be obtained and misunderstandings if any can be avoided. There should be effective communication between superiors and subordinated in an organization, between organization and society at large (for example between management and trade unions). It is essential for success and growth of an organization. Communication gaps should not occur in any organization. Business Communication is goal oriented. The rules, regulations and policies of a company have to be communicated to people within and outside the organization. Business Communication is regulated by certain rules and norms. In early times, business communication was limited to paperwork, telephone calls etc. But now with advent of technology, we have cell phones, video
conferencing, emails, and satellite communication to support business communication. Effective business communication helps in building goodwill of an organization. Types of Communication Based on the style of communication, there can be two broad categories of communication, which are formal and informal communication that have their own set of characteristic features. * Formal Communication Formal communication includes all the instances where communication has to occur in a set formal format. Typically this can include all sorts of business communication or corporate communication. The style of communication in this form is very formal and official. Official conferences, meetings and written memos and corporate letters are used for communication. Formal communication can also occur between two strangers when they meet for the first time. Hence formal communication is straightforward, official and always precise and has a stringent and rigid tone to it. * Informal Communication Informal communication includes instances of free unrestrained communication between people who share a casual rapport with each other. Informal communication requires two people to have a similar wavelength and hence occurs between friends and family. Informal communication does not have any rigid rules and guidelines. Informal conversations need not necessarily have boundaries of time, place or even subjects for that matter since we all know that friendly chats with our loved ones can simply go on and on.
Formal Communication in the Workplace
Formal communication is organized and managed information that is shared with relevant individuals in order to secure coordinated action throughout the organization. Formal communication channels are based on an individual’s role in the organization and distributed in an organized way according to the established chain in organizational charts. Typically, formal communication flows “downward” from executives to directors to managers to staff regarding company direction and instruction and “upward” from staff to managers to directors to executives in the form of data and reports. The communication flowing through these channels is specific to the jobs and departments. Such formal communication is well established and planned. For example, reports and data from staff are organized are generally submitted in prescribed templates and according to a set schedule. Communication focused on a company’s strategy and direction, which originates from company executives, is funneled through the organizational chart and changed in such a way to be relevant to each department and manager. What starts out as “high-level” communication on corporate strategy needs to be thought out through planning sessions so that the communication provides direction and is actionable for the individuals who implement the tasks of the strategy. The better the communication the better employees and staff will understand what is expected and required of them.
Informal Communication in the Workplace
On the other hand, informal communication in the workplace satisfies a variety of needs, particularly social and emotional, and is not based on the positions individuals occupy within the organizations. As a result, the communication is not managed or planned in any organized fashion. It’s more relaxed, casual and tends to be spread by word-of-mouth quickly throughout a department or organization because it’s not restricted to approvals and an established path of distribution. Probably the most common term used for the informal communication in the workplace is “grapevine” and this communication that is sent through the organizational grapevine is often considered gossip or rumor. While grapevine communication can spread information quickly and can easily cross established organizational boundaries, the information it carries can be changed through the deletion or exaggeration crucial details thus causing the information inaccurate – even if it’s based on truth.
The use of the organizational grapevine as an informal communication channel often results when employees feel threatened, vulnerable, or when the organization is experiencing change and when communication from management is restricted and not forthcoming. When used with thought and planning, however, there are several advantages of grapevine communication. It can • spread information quickly throughout an organization • serve a social purpose • reduce stress and anxiety • can be used to identify problems or lack of satisfaction in the workplace While the organizational grapevine can never be eliminated, even if there are several advantages of grapevine communication, it can be reduced by removing the need for information. Managing the grapevine can be partly achieved by providing information through good, effective communication such as: • supplying sufficient information through the formal communication channel about the concerns that are of importance to employees and staff • present as much factual information as possible as soon as it is obtained • Keep information coming on a regular basis especially during times of change when the employees are stressed and wondering what’s going on. Daily communication with them will reduce the pressure of uncertainty. • Open the lines of the formal communication channels to receive feedback and concerns. Respond to these as quickly as possible. If concerns are submitted from staff and no response is given by management, rumors through grapevine communication will begin to fill in the communication gap which was created by management. Formal / informal communication channels exist in every organization. Formal communication requires thought and planning prior to distribution; informal communication, however, usually succeeds on its own mostly because of the very effective grapevine. While there are several advantages of grapevine communication, managing the grapevine also requires thought and planning. Even so, it’s very difficult to formalize informal communication; therefore, the best way to cut the grapevine is to provide accurate, respectful and timely formal communication.
SUBMITTED TOMS. EESHANI SARASWAT
SUBMITTED BYSHARVI RAGHUVANSHI MBA- HR (A22)
MOVIE REVIEW ON NO ONE KILLED JESSICA
The film makes you feel angry, sad, frustrated, and bitter about the umpteen flaws in our administrative and legal machinery. But more than all this, it fills you with hope and confidence about your own self. NOKJ reaffirms the power and the efficacy of the ordinary man who can -- and must -- make the difference in a dismaying world. Unlike super hero sagas, the film doesn't just showcase two feisty women -- Sabrina and Meera -- who take on the might of the fecund Indian
state. Instead, it throws light on the fact that the whole nation came together, joined the Justice for Jessica crusade and displayed how power actually resides in people rather than politicians and their puppets. That's the heartening message the film throws out loud and clear at a time when the state of the scam-tainted nation isn't too edifying. The pitfalls in making a film that draws its drama from real life are many. NOKJ could easily have unspoiled like a soulless documentary that cuts and pastes newspaper headlines in cardboard collage fashion. But kudos to the film maker and the performers for infusing whole lot of soul and body in the film which races across like a hard-punch thriller. From the first phone call which informs a sleepy Sabrina of her sister's death to the candle-lit vigil at India Gate, NOKJ is a racy crime drama that relentlessly draws you in. And when it’s not the riveting screenplay (Rajkumar Gupta) and the dialogues which hold your attention, it is the actors who grab eyeballs with their power-packed portrayals. Rani Mukherji's rendition of the `bitch', Meera Gaity -- a balsy, cuss-word-spewing newshound -- is sure to give you adrenalin high. Newcomer Myra's Jessica act is full of life and endearing. But it is Vidya Balan's Sabrina who steals the show with her quiet courage, her absolute ordinariness and her complete disbelief at how someone with a pistol in his hand and power in his head could shoot down somebody for a mere drink. Watch Balan's body language and her aimless travels in Delhi's public transport and you'll understand how the common man survives in India: against all odds, albeit with courage and dignity. A word about Rajesh Sharma's cop act: it's poignant and brilliant. He's the cop who unabashedly takes a bribe for not beating up the politician's son in custody and yet does any and everything to fight for justice. The film has an impeccable first half and could do with some editing in the second half. But the high drama, the arresting performances and the spunky audio track (Amit Trivedi) make NOKJ a memorable viewing.
FORMAL AND INFORMAL COMMUNICATION
Communication is neither transmission of message nor message itself. It is the mutual exchange of understanding, originating with the receiver. Communication needs to be effective in business. Communication is essence of management. The basic functions of management (Planning, Organizing, Staffing, Directing and Controlling) cannot be performed well without effective communication. Business communication involves constant flow of information. Feedback is integral part of business communication. Organizations these days are very large. It involves number of people. There are various levels of hierarchy in an organization. Greater the number of levels, the more difficult is the job of managing the organization. Communication here plays a very important role in process of directing and controlling the people in the organization. Immediate feedback can be obtained and misunderstandings if any can be avoided. There should be effective communication between superiors and subordinated in an organization, between organization and society at large (for example between management and trade unions). It is essential for success and growth of an organization. Communication gaps should not occur in any organization. Business Communication is goal oriented. The rules, regulations and policies of a company have to be communicated to people within and outside the organization. Business Communication is regulated by certain rules and norms. In early times, business communication was limited to paperwork, telephone calls etc. But now with advent of technology, we have cell phones, video
conferencing, emails, and satellite communication to support business communication. Effective business communication helps in building goodwill of an organization. Types of Communication Based on the style of communication, there can be two broad categories of communication, which are formal and informal communication that have their own set of characteristic features. * Formal Communication Formal communication includes all the instances where communication has to occur in a set formal format. Typically this can include all sorts of business communication or corporate communication. The style of communication in this form is very formal and official. Official conferences, meetings and written memos and corporate letters are used for communication. Formal communication can also occur between two strangers when they meet for the first time. Hence formal communication is straightforward, official and always precise and has a stringent and rigid tone to it. * Informal Communication Informal communication includes instances of free unrestrained communication between people who share a casual rapport with each other. Informal communication requires two people to have a similar wavelength and hence occurs between friends and family. Informal communication does not have any rigid rules and guidelines. Informal conversations need not necessarily have boundaries of time, place or even subjects for that matter since we all know that friendly chats with our loved ones can simply go on and on.
Formal Communication in the Workplace
Formal communication is organized and managed information that is shared with relevant individuals in order to secure coordinated action throughout the organization. Formal communication channels are based on an individual’s role in the organization and distributed in an organized way according to the established chain in organizational charts. Typically, formal communication flows “downward” from executives to directors to managers to staff regarding company direction and instruction and “upward” from staff to managers to directors to executives in the form of data and reports. The communication flowing through these channels is specific to the jobs and departments. Such formal communication is well established and planned. For example, reports and data from staff are organized are generally submitted in prescribed templates and according to a set schedule. Communication focused on a company’s strategy and direction, which originates from company executives, is funneled through the organizational chart and changed in such a way to be relevant to each department and manager. What starts out as “high-level” communication on corporate strategy needs to be thought out through planning sessions so that the communication provides direction and is actionable for the individuals who implement the tasks of the strategy. The better the communication the better employees and staff will understand what is expected and required of them.
Informal Communication in the Workplace
On the other hand, informal communication in the workplace satisfies a variety of needs, particularly social and emotional, and is not based on the positions individuals occupy within the organizations. As a result, the communication is not managed or planned in any organized fashion. It’s more relaxed, casual and tends to be spread by word-of-mouth quickly throughout a department or organization because it’s not restricted to approvals and an established path of distribution. Probably the most common term used for the informal communication in the workplace is “grapevine” and this communication that is sent through the organizational grapevine is often considered gossip or rumor. While grapevine communication can spread information quickly and can easily cross established organizational boundaries, the information it carries can be changed through the deletion or exaggeration crucial details thus causing the information inaccurate – even if it’s based on truth.
The use of the organizational grapevine as an informal communication channel often results when employees feel threatened, vulnerable, or when the organization is experiencing change and when communication from management is restricted and not forthcoming. When used with thought and planning, however, there are several advantages of grapevine communication. It can • spread information quickly throughout an organization • serve a social purpose • reduce stress and anxiety • can be used to identify problems or lack of satisfaction in the workplace While the organizational grapevine can never be eliminated, even if there are several advantages of grapevine communication, it can be reduced by removing the need for information. Managing the grapevine can be partly achieved by providing information through good, effective communication such as: • supplying sufficient information through the formal communication channel about the concerns that are of importance to employees and staff • present as much factual information as possible as soon as it is obtained • Keep information coming on a regular basis especially during times of change when the employees are stressed and wondering what’s going on. Daily communication with them will reduce the pressure of uncertainty. • Open the lines of the formal communication channels to receive feedback and concerns. Respond to these as quickly as possible. If concerns are submitted from staff and no response is given by management, rumors through grapevine communication will begin to fill in the communication gap which was created by management. Formal / informal communication channels exist in every organization. Formal communication requires thought and planning prior to distribution; informal communication, however, usually succeeds on its own mostly because of the very effective grapevine. While there are several advantages of grapevine communication, managing the grapevine also requires thought and planning. Even so, it’s very difficult to formalize informal communication; therefore, the best way to cut the grapevine is to provide accurate, respectful and timely formal communication.
