BillingServices Ps
Content
Telecommunications Billing
Solution & Service
Portfolio for the
Telco Market.
Billing.
Business flexibility
Solution & Service Portfolio for
the Telco Market.
T-Systems.
Best Practice for Our Customers.
T-Systems is a one-stop information and commu-
As part of an internationally renowned telecom-
nications technology (ICT) service provider. As
munications company, T-Systems designs and
an integral part of Deutsche Telekom Group,
implements systems and solutions for carriers
T-Systems has extensive knowledge and experi-
and telco operators all over the world.
Highlights of our Solution & Service Portfolio
for the telecommunications industry are:
of all sizes
Customer Relationship Management for
mobile and fixed carriers and ISPs
Network planning and optimization
ence within the telecommunications industry.
T-Systems’ offering covers the whole process
T-Systems’ integrated offering is unique, and
Scalable billing solutions for operators
Provisioning and process automization
of Plan-Build-Run:
unrivalled in the ICT world. Within the scope of
Excellency in consulting
Numerous references from within Deutsche
close partnerships, T-Systems acts as a single
Implementation of best-of-breed IT solutions
Telekom, as well as from other leading operators,
point of contact, providing effective, comprehen-
Reliable and high-performing IT operations
prove that T-Systems is one of Europe’s top ICT
sive answers to all information and communica-
companies.
tions technology needs. Our broad Solutions
Within T-Systems, more than 40,000 IT special
& Service Portfolio enables our customers to
ists worldwide, 7,000 of them with telco focus,
maintain their leading roles in today’s highly
are ready to support our customers in all IT-
competitive markets.
related areas.
We optimize processes and cut costs for our
customers, thus providing them with additional
flexibility for their core business. This is achieved
Telco Enterprise
by targeted use of industry expertise and
cutting-edge technology. T-Systems’ services
encompass all levels of the information and communications technology value chain, spanning
from ICT infrastructure and ICT solutions, up to
and including, business process management.
Engineering
Networks,
Products &
Services
Network IT
Solutions
CRM and
Marketing,
Sales &
Service
Provisioning & Billing Enterprise
Process
Solutions
Automation
Business Enabling Solutions
Testfactory & Security
Application Lifecycle Management
Service Management, Architecture, International Delivery Engineering
T-Systems Billing enables you to
concentrate on your core business.
Strength & expertise for a
strong partnership.
We help you to make the right decision for
the right system:
Our service and solutions
portfolio at a glance.
T-Systems provides comprehensive
Flexibility, ability to respond, diversification
know-how in planning, implementing and
T-Systems supports your billing process
and constantly changing technologies are the
maintaining billing & payment solutions.
management across the whole value chain
main challenges of the telco market. In the fixed,
As an internationally leading systems
including Business Process Outsourcing.
mobile and cable markets new services need to
integrator and consultancy company we
be developed, new customer segments have to
develop tailored billing solutions based
In cooperation with our customers we develop
be opened up and new technologies have to be
on either individual software or standard
and implement viable and flexible systems
products.
that are able to cope with all current and future
introduced in ever shorter time.
Based on our extensive expertise in infor-
demands in the entire billing chain.
Short product lifecycles and an increasing
mation and communications technology
diversity of services create great pressure on
we analyze and optimize your entire billing
Our portfolio of solutions will be tailored to
process chain.
your requirements. We cover the needs of
telco operators and service providers. However,
there is more to it than introducing innovative
Our holistic approach offers maximum
offerings. The products and services also need
flexibility so that you can respond rapidly
to be billed promptly, cost-effectively and in
to the demands of the market – today and
conformance with legal requirements. There-
tomorrow.
the individual or mass market as well as the
requirements of wholesale billing.
fore high-performance and flexible solutions
for billing & payment are crucial for successful
business.
Billing
02 . 03
Our expertise for your
growing needs.
Problem-solving competence from
one source.
Maximum cash flow at a minimum risk.
Our holistic approach also includes cross-process
solutions in the area of revenue assurance.
T-Systems has many years of experience as a
We analyze billing workflows, work out concepts
systems integrator in information and commu-
for error handling, optimize the processes and
nications technology projects. Based on our
thus contribute to increasing your company’s
extensive know-how of technologies and pro-
liquidity.
cesses we provide consultancy, development,
implementation and maintenance of billing
Enterprise Application Integration: bundling
solutions in the fixed, mobile and cable markets.
resources instead of spreading them.
Thanks to many years of experience in the
Focussing on billing systems, which are cap-
management of highly complex projects
able of handling mass data, our offering
T-Systems is one of the world’s leading experts
includes the conceptual design as well as the
in seamless integration of heterogeneous
optimization of complex standard or individual
system environments, business processes
solutions.
and applications. As an expert in the enterprise
application integration field we bundle the
Our integration and consultancy services at
IT resources in your company and integrate the
a glance:
billing & payment solution seamlessly into the
Excellent consulting to optimize the entire
process chain
Analysis of the current state and specificati-
IT infrastructure. Furthermore we provide proven
solutions for the smooth and secure migration
of mass data from the legacy environment.
on of the target system
Selection of software products based on
Reference.
individually defined criteria catalogues
Proven competence in project implementa
tion for high-quality and innovative solutions
Revenue assurance and receivables
management
Business Process Outsourcing
For E-Plus, one of the leading mobile operators
in Germany, T-Systems has developed a
group-wide Enterprise Application Integration
platform, taking into account the current and
future development of the company. A special
challenge was the integration of the extensive
legacy systems. T-Systems designed a highly
cost-efficient migration solution which allows
all the existing workflows and processes to
remain untouched.
We also ensured that other existing components
could be integrated into the new platform.
Standard adapters for connecting the legacy
systems and reusable modules make it possible
to expand the IT infrastructure quickly and
decrease costs and effort for tests during the
launch phases of new products.
All the business processes can be refined,
adapted and implemented rapidly and without
difficulty. This helps E-Plus to respond to new
market demands both flexibly and cost-effectively.
Our customer-focused services:
Overall responsibility and application
management
High-performance version management
of all data sources and configuration
information
Tests to secure error-free migration of data
Development of a procedural model for
future EAI projects
Billing
04 . 05
Every journey starts with the
first step.
Comprehensive billing solutions.
Collection and processing of
international usage data.
As an essential component in the billing chain
Upgrade of billing solutions
and migration of mass data from
legacy systems.
high-performance pre-billing systems compile
Read-out, collection and transmission of usage
complex information on tariffs and volume. The
data are parts of a business-critical process for
IT infrastructures are subject to a process of
complete collection, preparation and provision
any telco carrier. Billing mediation devices have
constant changes and enhancements. At the
of a vast amount of usage-dependent raw data
become key components in the billing chain.
end of their lifecycles the applications have to
are mandatory prerequisites for the further
They consolidate the usage data for all voice
be rebuilt or replaced completely. Legacy billing
billing process.
and data services on one central platform and
systems are frequently superseded by modern
generate standardized call detail records which
systems on the basis of standard software. Here,
can then be processed by the various business
the crucial issue is to reliably transfer the busi-
support systems.
ness-critical mass data from the legacy applica-
Reference.
On behalf of T-Com, the largest Internet service provider in Germany, T-Systems conducts
tions into the new target environment.
Reference.
billing for access charges and content services.
T-Systems has specialized in handling this type
The required raw data is provided by an in-
In the iBMD project for T-Mobile in Germany
of project. Proven migration models as well as
house pre-billing system at T-Com. In order to
T-Systems developed a platform for billing-
best-practice experience in projects with very large
be able to respond flexibly to new requirements
mediation which replaced the previous system.
and heterogeneous data structures testify to this.
and at the same time to cut costs, T-Systems
Our powerful solution based on standard pro-
was awarded the contract for the Application
ducts achieved significant cost savings.
Reference.
The benefits at a glance:
In a recent successful migration project for
Lifecycle Management of the existing prebilling solution.
The basis for the organizational migration
was our proven business process outsourcing
Standardization and increased flexibility
Deutsche Telekom AG, T-Systems set stan-
Reduction of maintenance and operating
dards. All customer and product-related
costs
information including billing data of 42 million
model. As a result the operating costs could
Harmonization of IT infrastructure
customers was smoothly migrated to the new
be reduced substantially. The project was im
Reduction of data transmission costs due
application environment. The new modularized
plemented in a short time-frame providing full
business continuity for T-Com‘s customers.
to centralized operation
system, which is rapidly adaptable, integrates
new value-added services and special tariffs
and thereby provides for a long-term increase
in flexibility of the billing process.
Our migration expertise at a glance:
Support for different migration strategies
Proven processes for preparing and
conducting the migration including postprocessing
Preconfigured solution modules for rapid
migration with minimised risk
Quality-assured migration of all customer
and billing data
Change management, in order to ensure
flexibility and time-to-market during
migration
Ongoing support for the corresponding
change processes
Risk management
Billing
06 . 07
Last revised 03/2006; errors and omissions excepted; paper bleached without use of chlorine
Publisher:
Contact:
T-Systems International GmbH
T-Systems Enterprise Services GmbH
Mainzer Landstrasse 50
Business Development Telco
60325 Frankfurt am Main
Am Propsthof 49
Germany
D-53121 Bonn
E-mail:
Responsible for content:
Systems Integration & IL TMU
[email protected]
Internet: www.t-systems.com
Solution & Service
Portfolio for the
Telco Market.
Billing.
Business flexibility
Solution & Service Portfolio for
the Telco Market.
T-Systems.
Best Practice for Our Customers.
T-Systems is a one-stop information and commu-
As part of an internationally renowned telecom-
nications technology (ICT) service provider. As
munications company, T-Systems designs and
an integral part of Deutsche Telekom Group,
implements systems and solutions for carriers
T-Systems has extensive knowledge and experi-
and telco operators all over the world.
Highlights of our Solution & Service Portfolio
for the telecommunications industry are:
of all sizes
Customer Relationship Management for
mobile and fixed carriers and ISPs
Network planning and optimization
ence within the telecommunications industry.
T-Systems’ offering covers the whole process
T-Systems’ integrated offering is unique, and
Scalable billing solutions for operators
Provisioning and process automization
of Plan-Build-Run:
unrivalled in the ICT world. Within the scope of
Excellency in consulting
Numerous references from within Deutsche
close partnerships, T-Systems acts as a single
Implementation of best-of-breed IT solutions
Telekom, as well as from other leading operators,
point of contact, providing effective, comprehen-
Reliable and high-performing IT operations
prove that T-Systems is one of Europe’s top ICT
sive answers to all information and communica-
companies.
tions technology needs. Our broad Solutions
Within T-Systems, more than 40,000 IT special
& Service Portfolio enables our customers to
ists worldwide, 7,000 of them with telco focus,
maintain their leading roles in today’s highly
are ready to support our customers in all IT-
competitive markets.
related areas.
We optimize processes and cut costs for our
customers, thus providing them with additional
flexibility for their core business. This is achieved
Telco Enterprise
by targeted use of industry expertise and
cutting-edge technology. T-Systems’ services
encompass all levels of the information and communications technology value chain, spanning
from ICT infrastructure and ICT solutions, up to
and including, business process management.
Engineering
Networks,
Products &
Services
Network IT
Solutions
CRM and
Marketing,
Sales &
Service
Provisioning & Billing Enterprise
Process
Solutions
Automation
Business Enabling Solutions
Testfactory & Security
Application Lifecycle Management
Service Management, Architecture, International Delivery Engineering
T-Systems Billing enables you to
concentrate on your core business.
Strength & expertise for a
strong partnership.
We help you to make the right decision for
the right system:
Our service and solutions
portfolio at a glance.
T-Systems provides comprehensive
Flexibility, ability to respond, diversification
know-how in planning, implementing and
T-Systems supports your billing process
and constantly changing technologies are the
maintaining billing & payment solutions.
management across the whole value chain
main challenges of the telco market. In the fixed,
As an internationally leading systems
including Business Process Outsourcing.
mobile and cable markets new services need to
integrator and consultancy company we
be developed, new customer segments have to
develop tailored billing solutions based
In cooperation with our customers we develop
be opened up and new technologies have to be
on either individual software or standard
and implement viable and flexible systems
products.
that are able to cope with all current and future
introduced in ever shorter time.
Based on our extensive expertise in infor-
demands in the entire billing chain.
Short product lifecycles and an increasing
mation and communications technology
diversity of services create great pressure on
we analyze and optimize your entire billing
Our portfolio of solutions will be tailored to
process chain.
your requirements. We cover the needs of
telco operators and service providers. However,
there is more to it than introducing innovative
Our holistic approach offers maximum
offerings. The products and services also need
flexibility so that you can respond rapidly
to be billed promptly, cost-effectively and in
to the demands of the market – today and
conformance with legal requirements. There-
tomorrow.
the individual or mass market as well as the
requirements of wholesale billing.
fore high-performance and flexible solutions
for billing & payment are crucial for successful
business.
Billing
02 . 03
Our expertise for your
growing needs.
Problem-solving competence from
one source.
Maximum cash flow at a minimum risk.
Our holistic approach also includes cross-process
solutions in the area of revenue assurance.
T-Systems has many years of experience as a
We analyze billing workflows, work out concepts
systems integrator in information and commu-
for error handling, optimize the processes and
nications technology projects. Based on our
thus contribute to increasing your company’s
extensive know-how of technologies and pro-
liquidity.
cesses we provide consultancy, development,
implementation and maintenance of billing
Enterprise Application Integration: bundling
solutions in the fixed, mobile and cable markets.
resources instead of spreading them.
Thanks to many years of experience in the
Focussing on billing systems, which are cap-
management of highly complex projects
able of handling mass data, our offering
T-Systems is one of the world’s leading experts
includes the conceptual design as well as the
in seamless integration of heterogeneous
optimization of complex standard or individual
system environments, business processes
solutions.
and applications. As an expert in the enterprise
application integration field we bundle the
Our integration and consultancy services at
IT resources in your company and integrate the
a glance:
billing & payment solution seamlessly into the
Excellent consulting to optimize the entire
process chain
Analysis of the current state and specificati-
IT infrastructure. Furthermore we provide proven
solutions for the smooth and secure migration
of mass data from the legacy environment.
on of the target system
Selection of software products based on
Reference.
individually defined criteria catalogues
Proven competence in project implementa
tion for high-quality and innovative solutions
Revenue assurance and receivables
management
Business Process Outsourcing
For E-Plus, one of the leading mobile operators
in Germany, T-Systems has developed a
group-wide Enterprise Application Integration
platform, taking into account the current and
future development of the company. A special
challenge was the integration of the extensive
legacy systems. T-Systems designed a highly
cost-efficient migration solution which allows
all the existing workflows and processes to
remain untouched.
We also ensured that other existing components
could be integrated into the new platform.
Standard adapters for connecting the legacy
systems and reusable modules make it possible
to expand the IT infrastructure quickly and
decrease costs and effort for tests during the
launch phases of new products.
All the business processes can be refined,
adapted and implemented rapidly and without
difficulty. This helps E-Plus to respond to new
market demands both flexibly and cost-effectively.
Our customer-focused services:
Overall responsibility and application
management
High-performance version management
of all data sources and configuration
information
Tests to secure error-free migration of data
Development of a procedural model for
future EAI projects
Billing
04 . 05
Every journey starts with the
first step.
Comprehensive billing solutions.
Collection and processing of
international usage data.
As an essential component in the billing chain
Upgrade of billing solutions
and migration of mass data from
legacy systems.
high-performance pre-billing systems compile
Read-out, collection and transmission of usage
complex information on tariffs and volume. The
data are parts of a business-critical process for
IT infrastructures are subject to a process of
complete collection, preparation and provision
any telco carrier. Billing mediation devices have
constant changes and enhancements. At the
of a vast amount of usage-dependent raw data
become key components in the billing chain.
end of their lifecycles the applications have to
are mandatory prerequisites for the further
They consolidate the usage data for all voice
be rebuilt or replaced completely. Legacy billing
billing process.
and data services on one central platform and
systems are frequently superseded by modern
generate standardized call detail records which
systems on the basis of standard software. Here,
can then be processed by the various business
the crucial issue is to reliably transfer the busi-
support systems.
ness-critical mass data from the legacy applica-
Reference.
On behalf of T-Com, the largest Internet service provider in Germany, T-Systems conducts
tions into the new target environment.
Reference.
billing for access charges and content services.
T-Systems has specialized in handling this type
The required raw data is provided by an in-
In the iBMD project for T-Mobile in Germany
of project. Proven migration models as well as
house pre-billing system at T-Com. In order to
T-Systems developed a platform for billing-
best-practice experience in projects with very large
be able to respond flexibly to new requirements
mediation which replaced the previous system.
and heterogeneous data structures testify to this.
and at the same time to cut costs, T-Systems
Our powerful solution based on standard pro-
was awarded the contract for the Application
ducts achieved significant cost savings.
Reference.
The benefits at a glance:
In a recent successful migration project for
Lifecycle Management of the existing prebilling solution.
The basis for the organizational migration
was our proven business process outsourcing
Standardization and increased flexibility
Deutsche Telekom AG, T-Systems set stan-
Reduction of maintenance and operating
dards. All customer and product-related
costs
information including billing data of 42 million
model. As a result the operating costs could
Harmonization of IT infrastructure
customers was smoothly migrated to the new
be reduced substantially. The project was im
Reduction of data transmission costs due
application environment. The new modularized
plemented in a short time-frame providing full
business continuity for T-Com‘s customers.
to centralized operation
system, which is rapidly adaptable, integrates
new value-added services and special tariffs
and thereby provides for a long-term increase
in flexibility of the billing process.
Our migration expertise at a glance:
Support for different migration strategies
Proven processes for preparing and
conducting the migration including postprocessing
Preconfigured solution modules for rapid
migration with minimised risk
Quality-assured migration of all customer
and billing data
Change management, in order to ensure
flexibility and time-to-market during
migration
Ongoing support for the corresponding
change processes
Risk management
Billing
06 . 07
Last revised 03/2006; errors and omissions excepted; paper bleached without use of chlorine
Publisher:
Contact:
T-Systems International GmbH
T-Systems Enterprise Services GmbH
Mainzer Landstrasse 50
Business Development Telco
60325 Frankfurt am Main
Am Propsthof 49
Germany
D-53121 Bonn
E-mail:
Responsible for content:
Systems Integration & IL TMU
[email protected]
Internet: www.t-systems.com
