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BusinessJournal
OF WEST CENTRAL OHIO
August 2013
The Region’s Business Publication
www. busi nessj rnl . com
WWW.KBUILDINGS.COM
1-800-758-0307
Two great products –
one great company!
WWW.KBUILDINGS.COM
1-800-758-0307
Two great products –
one great company!
Two great products –
one great company!
1-800-758-0307
WWW.KBUILDINGS.COM
T h e B u s i n e s s J o u r n a l
4 0 5 N . M a i n S t .
D e l p h o s , O H 4 5 8 3 3
P R S T D S T D
U . S . P o s t a g e
P A I D
D e l p h o s , O H
P e r m i t N o . 2 1
• Health Insurance 7
• College - Education
Training 8
• Putnam County
Profile 11
INSIDE
“The construction industry’s diminishing unem-
ployment rate shows that societal income tied to
wages and salaries continues to expand slowly, which
suggests the economy will only grow at a moderate
pace.” —ABC Chief Economist Anirban Basu.
Summary
In June, the nation’s construction industry unem-
ployment rate fell to 9.8 percent for the frst time
since September 2007 with the addition of 13,000
jobs, according the July 5 report by the Department
of Labor. Since June 2012, the industry has added
190,000 jobs—a 3.4 percent increase.
Every major category of construction experienced
gains in employment for the month. Nonresidential
building construction employment increased by 700
jobs for the month and has added 16,400 jobs, or 2.5
percent, during the last twelve months. Residential
building construction employment inched up by 100
jobs in June and is up by 13,100 jobs, or 2.3 percent,
compared to the same time last year.
Nonresidential specialty trade contractors gained
2,100 jobs for the month and have added 47,100
jobs, or 2.3 percent, during the last twelve months.
Residential specialty trade contractors have added
5,100 jobs since May and gained 77,100 jobs, or 5.2
percent, since June 2012. Heavy and civil engineering
construction employment increased by 5,600 jobs last
month, and the sector has added 36,300 jobs, or 4.2
percent, from one year ago.
Across all industries, the nation added 195,000
jobs as the private sector expanded by 202,000 jobs
and the public sector shrunk by 7,000 jobs. However,
the nation’s unemployment rate was unchanged from
the previous month at 7.6 percent and remains lower
than the 8.2 percent registered in June 2012.
Analysis
“Today’s employment report is positive news for
the nation’s construction industry,” said Associated
Builders and Contractors Chief Economist Anirban
Basu.
“While the economy continues to face a number
of headwinds, including most recently in the form of
higher interest rates, the wealth effect associated with
rising equity markets and home prices dominates the
recovery,” Basu said. “The result has been steady
expansion in consumer spending, which is associated
Nation’s construction industry adds 13,000 jobs in June
with expanding job creation in closely aligned sectors of the economy.
“For construction contractors, the implication is that the volume of
work associated with lodging and shopping center construction will
continue to march higher,” said Basu. “Not coincidentally, more than
one-third of the construction jobs added last month were added by spe-
cialty trade contractors.
“There was also evidence of more people falling into part-time work,
and the broadest measure of unemployment, which includes discouraged
workers and people working part-time for economic reasons, rose to
14.3 percent in June,” Basu added.
“Despite this increase, the construction industry’s diminishing unem-
ployment rate shows that societal income tied to wages and salaries
continues to expand slowly, which suggests the economy will only grow
at a moderate pace,” said Basu. “That should be enough to help drive
nonresidential construction spending higher, but progress will remain
gradual.”
2 TheBusinessJournal August 2013
“If something happened to
our server, it would take us
hours, if not days, to get the
information back up, says
Scott Austermiller, IT Manager
at Rowmark Inc., a Findlay-
based manufacturer of plastic
sheets for the display industry.
“As it is, if there is a problem,
I call Don and he is back at
our plant in 15 minutes with a
backup tape.”
Don, is Don Thompson,
manager of Document
Service Company, and he
visits Scott at Rowmark once
a week to pickup fve backup
tapes. Don then stores the
tapes at the DSC facility in
Findlay.
Rowmark was founded in
Findlay about two decades
ago. It is a dynamic member
of the Findlay business
community.
“Making backup tapes
daily and storing them off-
site is part of our security
procedure,” Scott explains.
“Many companies just
send the tapes home with
an employee, but there is
inherent risk in that. The tapes
can be lost or destroyed. The
price beneft with DSC for off-
site storage far exceeds any
calculated ROI.”
Scott thinks it is important to
deal with another community-
minded local company, and,
frankly, he likes the personal
service he gets from Don
Thompson.
“If we dealt with an out-of-
town company, it would take
hours, instead of minutes, to
retrieve a tape when we need
it,” he says. “Don and his
people are just a few minutes
away, and his service is top
notch.”
Then, there is an intangible
personal touch.
“Rowmark is an upbeat
company,” says Scott, “and
Don is an upbeat guy. He
DSC Provides Pick-up Service
for Rowmark Tapes
“Intangible personal touch”
I
www.documentmanagementcompany.com
I
1001 Lima Avenue
I
Findlay, Ohio
I
45840
I
419/422-3330
is a guy with a positive attitude. It is
great when you can do business with
a person who genuinely cares about
your company and the people there.”
Findlay Surgery
Center
Relies On DSC
Service For
Medical, Busi-
ness Records
Committed
to exceeding
your
expectations
A Division of Findlay’s Tall Timbers Distribution Center
Committed
to exceeding
your
expectations
Findlay Surgery Center Relies On DSC
Service For Medical, Business Records
“Custom service is superior”
“We have been working
with the Document
Service Company for over
fve years,” says Cheryl
Cunningham, Administrator
of the Findlay Surgery
Center. “I have to tell you
that their customer service is
superior.
“The Surgery Center opened
seven years ago,” she
explains, “and we do 7,000
outpatient surgeries per year.
We need to have access to
each of those records, as
well as our business records.
“All it takes is a phone call.
The people at Document
Services are very
responsive. They pull fles
immediately and get them
to us. They are pleasant,
well organized, and their
customer service is superior.
“As a medical facility, we are
extremely conscious about
compliance with HIPAA
regulations concerning
patient confdentiality. DSC
knows the regulations,
follows the regulations for
security, and provides us
with signed affdavits to that
effect.”
She also likes working with a
local company which has a
solid reputation for support of
community projects.
“DSC also provides secure
destruction for records after
they have been stored for
seven years and leaves
a document trail for our
records. Their hammermill
destruction process is better
than shredding because
it ensures that documents
cannot be reconstructed.
“They provide us with very
positive service!”
Lima, OH – Julie
Hogan, formerly of
Touchstone CPM, was
recently promoted to
the position of Ex-
ecutive Assistant for
Tuttle Services un-
der the direction of
CEO/Chairman of the
Board, Clyde Rauch.
Hogan began with
Touchstone CPM in
2008 as an Adminis-
trative Assistant to the company President,
Nate Neuenschwander. Hogan’s new duties
will include the planning and execution of
company-wide and community events as
well as coordinating and documenting Ex-
ecutive Team Meetings.
Long-time Tuttle
Services employee
Sarah Kennedy re-
cently accepted the
role of Quality Control
Manager in addition to
her duties as Contract
Administrator for Tut-
tle Services, Inc. Ken-
nedy began working
for Tuttle in 1999. As
Quality Control Man-
ager, Kennedy will
work to ensure product quality and customer
satisfaction. She will oversee the organiza-
tion’s Quality Control program, implement
needed changes to the system, audit and re-
view services and processes, as well as re-
cord and organize documentation necessary
to maintain ISO certification.
About Tuttle Services, Inc.
Tuttle Services is the parent company
of Tuttle Construction, Inc. and Touchstone
CPM, Inc. Both of which are ISO 9001:2000
certified, owned and managed under the di-
rection of Clyde R. Rauch, CEO/Chairman
of the Board and operated in Lima, Ohio.
Both Tuttle and Touchstone CPM can be
found on the web at HYPERLINK “http://
tuttlenet.com”tuttlenet.com and touch-
stonecpm.com.
TuttleServices
promotesHogan
andannounces
newroll
forKennedy
Hogan
Kennedy
www.businessjrnl.com
August 2013 TheBusinessJournal 3
800.589.2357 OH Lic. #21016 www.sidneyelectric.com
Sidney Office
840 S. Vandemark Rd.
Sidney, Ohio 45365
937.498.2357
Muncie Office
3100 E. County Road 350N
Muncie, Indiana 47303
765.284.1594
Lima Office
2250 Central Point Parkway
Lima, Ohio 45804
419.222.1109
60
Years
1953- 2013
Connecting With Customers…
TouchstonepromotesBerg
toprojectcoordinator
TouchstoneCPM’sHensononeof273
innationtoreceiveBIMcertification
Lima, OH – Jane
Berg of Touchstone
CPM was recently
promoted to the po-
sition of Project
Coordinator. Jane
began working for
Touchstone in 2007
as Closeout Coor-
dinator. She is now
involved throughout
the entire project
process and man-
ages the daily needs
for the project managers in a high volume,
multi-tasked environment. Some of her new
duties include preparing and properly dis-
tributing various types of correspondence,
maintaining records and filing systems, pro-
vide support to all project team members,
as well as serve as a liaison between team
members and contractors. Jane will contin-
ue to use her excellent organizational skills
to provide project closeout services on all
Touchstone CPM projects.
About Touchstone CPM
Touchstone CPM is a professional Con-
struction Planning and Management firm
based in Lima, Ohio. Since 2003, the com-
pany has managed various disciplines of
construction management through an ex-
clusive contractual relationship with build-
ing owners. Touchstone provides project
management, cost management and project/
contract administration for each phase of a
construction program: pre-design, design,
bid and award, construction and post con-
struction. The firm offers a wide variety of
construction services to meet virtually every
client need. Whether planning to construct a
new building, an addition or renovating an
existing facility, Touchstone has the proj-
ect team to exceed its clients’ expectations.
HYPERLINK “http://www.touchstonecpm.
com”www.touchstonecpm.com
Berg
Henson
Business
Journal
THE
of West Central Ohio
Volume 22, No. 8
Publisher: Donald R. Hemple
Contributing Writers
Jeffrey Gitomer
Advertising: Donald R. Hemple
The Business Journal is mailed to the top business
leaders in the 13-county region of West Central
Ohio. Although information is gathered from sources
considered to be reliable, the accuracy and com-
pleteness of the information cannot be guaranteed.
Information expressed in The Business Journal does
not constitute a solicitation for the purchase or sale of
any products.
Copyright, The Business Journal of West Central
Ohio, 2006, All rights reserved. Reproduction or use,
without written permission of editorial, photographic
or other graphic content in any manner is prohibited.
The Business Journal is published monthly at 405 N.
Main St., Delphos, OH 45833
Contact Us
Telephone 419-999-4762
Don Hemple 419-695-0015 ext. 138
Marilyn Hoffman 419-695-0015 ext. 131
Stacy Prine 419-695-0015 ext. 129
toll free 800-589-6950
Mail 405 N. Main St., Delphos, OH 45833-1598
For information concerning news,
advertising and subscription e-mail us at:
[email protected]
or [email protected]
www.businessjrnl.com
Lima, OH – Rob
Henson, Precon-
struction Manager of
Touchstone CPM, re-
cently tested success-
fully to receive the
professional accredita-
tion, the Certificate of
Management-Building
Information Modeling
(CM-BIM). Henson
is one of 273 others in
the nation with this professional designa-
tion.
National accreditation in the use of
Building Information Modeling (BIM) is a
process that relies on com-
puter-generated models to
better manage construction
projects. The professional
accreditation, which is of-
fered by the Associated Gen-
eral Contractors of America,
is the first assessment-based
credential to recognize con-
struction professionals on
their ability to use the pro-
cess.
Before testing success-
fully, Henson first had to
complete the BIM Education Program, a
series of four courses the association de-
veloped to help construction professionals
learn how to use the construction process.
The education program and assessment-
based certificate were developed by a group
of industry experts assembled by the as-
sociation. The association also plans to
make continuous updates to the education
program and the assessment to make sure it
keeps pace with technology developments.
For more information about the CM-BIM
accreditation or the association’s BIM edu-
cation program, visit http://www.agc.org/
cs/cm-bim.
419-224-6980
visit us at www.tjpaintingandrepair.com
Full Service
Painting Contractor
AND REPAIR CO.
• COMMERCIAL
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• INDUSTRIAL
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4 TheBusinessJournal August 2013
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Every salesperson wants to think of him
or herself as powerful but, if asked, would
have no idea where their power actually
comes from.
Most salespeople fail to understand their
own power. The reason they don’t is that
there is a heavy concentration on what can-
not be controlled or what is not being done.
This manifests itself in complaints about:
price, unreturned phone calls, bidding, loy-
alty to others, and other various excuses
about why a sale does not take place and the
relationship isn’t being built.
As a salesperson, you have all the power
in the world to make your own success hap-
pen. It’s not market conditions; it’s you’re
mental conditions. It’s not customer condi-
tions; it’s your failure to perform in a pow-
erful way. And it’s certainly
not the competition’s condi-
tions; it’s your inability to
prove value beyond doubt
and risk.
Let me share with you
the 20.5 powers that you do
possess and how you might
be able to use them and
take advantage of them to
build sales, build relation-
ships, build referrals, earn
testimonials, and achieve
the sales success that you
are striving for…
1. The power of a positive
attitude. The way you dedicate
yourself to the way you think
creates the foundation for your
entire life. Sales is part of your
life and requires a positive atti-
tude as fundamental and founda-
tional to success.
2. The power of daily atti-
tude actions. These are actions
that you take both in your favor
and in the favor of others.
They’re not just positive; they’re
powerful. Attitude actions create
sales actions.
3. The power of belief. Belief in who
you work for, what you’re selling, your
ability to differentiate yourself from your
competitor, and belief in yourself create the
four cornerstones that enable your belief to
be transferred to the customer.
4. The power of self-confdence. The
power of self-confdence comes from think-
ing about past wins, and thinking about past
accomplishments. Those thoughts become
your inner confdence builder and manifest
themselves in the self-confdent appearance.
5. The power of thinking YES! The
difference between thinking you can and
thinking you cannot, will determine out-
come and fate. KEY: Think yes to get yes.
6. The power of keeping conversa-
tional control. Salespeople have very little
idea about what it takes to keep control of
the sales conversation. The answer is in one
word: ASK. When you ask you’re in control
of the conversation. When the customer asks
you, you have given up control. Control
keeps you on the path to the sale. Want more
control? Easy! Ask more questions.
7. The power of preparation. Most
salespeople make the fatal mistake of only
preparing in terms of themselves, when
in fact the customer only cares about him
or herself. They want ideas, value, and
answers – not your canned slide show.
They want to know how THEY win. Why
not spend twice as much time prepar-
ing in terms of the customer?
Preparation determines outcome.
8. The power of creativity.
Creativity is a science, and you
can learn it. It’s based on the
perspective from which you see
things. And once you begin to
see things a little bit differently
than others, you’ll become more
creative. Your customer wants
to know why and how you’re
different from your competition.
Creativity makes it evident.
9. The power of being memo-
rable. For years I have said, “Find
something personal. Do something memo-
rable.” It’s all about a random act of kind-
ness that has a direct emotional trigger to
the heart of the customer. Whatever it is, it
must relate to the customer and their passion.
Whatever it is, it has to have a WOW impact.
10. The power of value. My mantra is,
“Give value frst.” That way the customer
forms an impression of you that’s both
positive and powerful. The more value
you provide, the more powerful you will
become, and the more sales you will make.
And just so we understand the word value,
it’s preceded by the word “perceived.” If
the customer perceives value, then it is.
That’s the frst ten powers of sales suc-
cess. Study them to get a better understand-
ing of your sales power sources. Implement
them into your sales process, start to feel
the boost, and get ready for the next 10.5
next week.
I have created a page of ideas to get
your attitude rolling in the right direction.
If you’d like them, go to www.gitomer.
com and enter the words ATTITUDE
STARTERS in the GitBit box.
Jeffrey Gitomer is the author of twelve best-selling books
including The Sales Bible and The Little Red Book of Selling.
His forthcoming book, 21.5 Unbreakable Laws of Selling, will
be available September 3
rd
, and will feature a national public
seminar tour. Get the details at www.gitomer.com. It will lead
you to more information about training and seminars, or email
him personally at [email protected].
© 2013 All Rights Reserved. Don’t even think about
reproducing this document
without written permission from Jeffrey H. Gitomer and
Buy Gitomer. 704/333-1112
• Sales
• Service
• Leasing
8
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0
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3
3
5
5
4
4
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7
7
9
9
4
4
6
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I-75 & SR 65, Lima
www.ssvolvo.com
The POWER of sales success is 100% in your control
Jeffrey
Gitomer
August 2013 TheBusinessJournal 5
Multifunction Systems
Document Management
Wide Format Print
Core Infrastructure
Security Solutions
IP Telephony Voice
Virtualization
Private Cloud
Network Management
Managed Print
Managed IT
Staff Augmentation
Documents. Networks. Systems. Services.
DIGITAL C.O.P.S.
Surveillance Monitoring
Alarm Systems
Access Control
Video Verifcation
Mobile Video, Security
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Consultation: 937.498.7080
Our technology expertise is your competitve advantage.
By NEIL WINGET
Better Business Bureau
Individuals who have something to
sell used to rely on the classified ads,
community bulletin boards, garage sales,
auctions and so forth. These methods are
still viable, of course. More and more,
folks are finding a wider customer base
by using Internet sales tools, such as
Craigslist, eBay, etc.
Yes, this produces a wider range
of customers, but it also gives the seller
something else, con artists and crooks.
These guys are almost always practiced
professionals who know how to get
around the usual safeguards in place for
Internet commerce.
Let me cite some examples of
what can happen if you are not aware
of the pitfalls in this kind of enter-
prise. These are actual events reported
to the BBB recently.
A local man was selling a car and
listed it on Craigslist. He was contacted
by an individual who said, “Consider it
sold.” The seller received a check for
much more than the agreed price and
was told to deposit the check and send
the balance to the “shipping agent.” At
that point, the seller became suspicious
and ended the transaction.
Of course, this is the way the crooks
make their money. The “buyer” (who
never wanted the item in the first place)
makes off with the “shipping costs.”
Then the check bounces.
The next case involved a wedding
dress being offered on the Internet by a
seller in our region. The “buyer” sent a
check that was made out for too much.
The seller was supposed to cash it and
send the balance back. Again, the in-
tended victim did not bite but reported
it to the BBB.
In another instance, a local person
wanted to sell a van and also got a check
with an overpayment for the same rea-
son.
The Internet is a viable way to sell
merchandise, but it also opens the door
for the criminal element to take advan-
tage.
Some of the red flags include:
1. Asking for payment to cover ship-
ping with a promise of reimbursement
2. Claiming to be overseas or in some
distant place and therefore unable to deal
in the usual way.
3. Paying the full asking price with-
out attempting to negotiate.
4. Attempting to circumnavigate the
PayPal verification or other service.
Of course, it works the other way,
too. If you are buying something, never
let yourself be talked into not using the
well-established verification services.
Make sure you understand all the terms
and conditions of the sale, just like you
would in any deal, but even more so
when buying something sight unseen.
Neil Winget is the president of the
Better Business Bureau serving West
Central Ohio. The BBB may be found on
the Internet at www.lima.bbb.org.
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6 TheBusinessJournal August 2013
Companytraining
programs:What
aretheyreally
worth?
FORTUNE -- Whether it’s harvesting
pearls of management wisdom from the
works of William Shakespeare, workshops
on building better teams, or an in-depth ex-
ploration of the latest application develop-
ment software, training business is big busi-
ness at American corporations. But do any
companies actually track what comes out of
these programs? And, if so, how?
American businesses spent a staggering
$125.9 billion on employee learning and de-
velopment in 2009, according to the Ameri-
can Society of Training & Development’s
2010 industry report. While companies track
every data point of an advertising campaign,
they often ignore the return on investment on
their training dollars. Are companies getting
any bang for their training buck?
While many companies collect data on
the number of employees they train and the
cost of training per person, most do not es-
tablish metrics that connect training sessions
to the ultimate goals: improved sales, gener-
ating new customers and increased produc-
tivity.
Staff training programs largely fall into
two broad categories: product, sales, and
technical training, which teach specific
skills; and more “intangible” workshops on
leadership, team effectiveness and diversity,
says Homa Bahrami, a lecturer in manage-
ment at The University of California-Berke-
ley’s Haas School of Business.
The results of a training session on new
software can be quantified easily, but finding
an easy way to gauge the benefits of intan-
gible training programs is more complicated.
“Even though some aspects might not
be measurable, there are measurable ways
to determine if the money was spent wisely.
Did we take actions?” asks Stephen Burnett,
associate dean of executive education at
Northwestern University’s Kellogg School
of Management.
Many companies say it’s difficult to mea-
sure training’s role in raising revenue. But,
Burnett wonders, can a company determine
the impact of a $50,000 social media skills
workshop on winning more customers that
generated $100,000 in revenue? Granted,
many factors contribute to increased rev-
enues, but can you separate the effects of
training from those other factors?
Some say that the lack of performance
measurement has more to do with the priori-
ties of the training programs than anything
else. Most trainers are “focused on delivery
of learning rather than on improved results,”
says Calhoun Wick, co-author of Getting
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August 2013 TheBusinessJournal 7
We are in a period of dramatic change.
In analyzing the major trends affecting
health care in this country — trends that
impact the cost, access and quality of health
care — it is important to understand that
the forces which led to the recent national
debate over health care reform have not
gone away. While the threat of government
intervention prompted private insurers and
providers to take action, the situation is ex-
pected to get worse. The aforementioned
forces include:
Health Care Costs
The run-up in health insurance costs
that prevailed through much of the 1970s
and 1980s made employers take action
to control costs. Increased competition
is causing hospitals to do whatever they
can to reduce costs. As a result, the rate
of growth in health care spending on a na-
tional basis is now more moderate than in
recent years and the growth of corporate
health care costs has slowed to a standstill.
Questions remain about the sustain-
ability of the downward trend in aggre-
gate spending. In any event, the pressure
on providers to cut costs is expected to in-
crease, which will make providing quality
care increasingly difficult.
Problems with Access to Care
Estimates of the number of people na-
tionwide without health insurance now
run as high as 43.4 million. The number
has grown by over a million in each of the
last three years. The percentage of Ameri-
cans with health insurance coverage has
dropped for the past six years as employer-
based coverage declined (60% of all pri-
vate insurance is obtained through a cur-
rent or former employer or union). Half
of the uninsured are in families where the
head of household has a full-time job.
Not only is the number of uninsured
growing, so too are the ranks of the under-
insured. About 29 million people in this
country with private insurance are at risk
of financial disaster in the case of serious
illness or injury. This number increased by
nearly 50% in the last decade.
Denial of coverage for pre-existing con-
ditions is a common practice by insurance
companies whereby the insurer refuses
to provide coverage for already-existing
conditions such as asthma, diabetes, heart
disease or cancer (if they have been treated
and are not currently active).
The additional threat of a $450 bil-
lion reduction in Medicare and Medicaid
funding over the next seven years could
add four to nine million people, including
children and people with disabilities, to the
ranks of the uninsured.
Unfortunately, despite the fact that
one in five Americans under age 65 has
no health insurance coverage, expanding
access is not a critical issue in the free
market.
AFSCME and others have warned
for years that the continued failure of
our nation’s leaders to deal with these is-
sues would lead to dire consequences for
America’s health care delivery system. Our
union has long supported the idea of health
care coverage for all Americans. We know
that health care — its cost, accessibility
and quality — directly touches the families
of our 1.4 million active and retired mem-
bers, particularly the 350,000 who work
in health care. America can, and must, do
better.
WhatAretheMajorTrends
AffectingHealthCare?
Serving the Corporate
and Personal Community
for Over 30 Years.
Living the Rotary motto:
“Service above self”
Life • Home • Auto • Business • Income
Hukill Hazlett
Harrington Agency, Inc.
Insurance Since 1838
513-793-1190 • FAX: 513-793-5730 • Cell: 513-479-1193
Direct Line: 513-619-4621
Email: jbirckhead@hhhinsurance
www.hhhinsurance.com
Jane Birckhead, CPCU
Executive Vice President
Trustee - Stepping Stones Center
Life • Home • Auto • Business • Income
Hukill Hazlett
Harrington Agency, Inc.
Insurance Since 1838
513-793-1190
FAX: 513-795-5730 • Cell: 513-479-1193
Direct Line: 513-619-4621
Email: [email protected]
www.hhhinsurance.com
Serving the Corporate
and Personal Community
For Over 30 Years
Living the Rotary motto:
“Service above self”
It’s easy to feel comfortable when you know that the most important people and things in your life are
protected. We offer insurance coverage for all of your assets, from home and auto to health and life. Feel free
to contact us anytime to discuss your insurance questions, review your current coverage or learn more about
your insurance options. We’re always happy to help and offer you the industry’s most competitive prices.
Auto • Life • Renter’s • Business • Boat • Health • Homeowner’s • Farm & Ranch
RELAX
You’re Covered.
“Call and compare with
the people who care”
FAMILY INSURANCE NEEDS
• Homeowners
• Automobile
• Life Insurance
• Medical Insurance
BUSINESS INSURANCE NEEDS
• Liability Insurance
• Fire Insurance
• Group Insurance
• Business Cars & Trucks
101 W. Crawford Street, P.O. Box 350
Van Wert, Ohio 45891
419-238-6214 • Mon-Fri 8:00-5:00
www.purmortbros.com
• Long Term Care • Farmowners
P
B
URMORT
ROTHERS
INSURANCE
~ since 1876
Health Insurance
NORTH DIXIE TRUCK & TRAILER, INC.
2050 N. Dixie Highway • Lima, OH 45801
Ph. 419-221-3750 • Fax 419-221-3854 • www.northdixietruck.com
PARTS & MAINTENANCE
DIVISION
➢ 16 Service Bays
➢ 24/7 Emergency Break Down Service
➢ Vans, flats, tankers, reefers, dump &
grain trailers - we fix them all!
➢ Minor semi-truck repairs - brakes, air
system, belts, hoses, fluids, and more
➢ State-of-the-art fabrication & weld shop
➢ We fabricate and weld any kind of
metal and can repair any problem your
trailer is facing.
Aluminum, Stainless Steel, Carbon
Steel ~ not a problem!
➢ Full line of tank & van trailer
replacement parts
➢ Two Hunter Alignment Racks and
Hunter Wheel Balancing Machine
➢ DEF Repairs and Distributor for Total
Control Systems
➢ Parker Brand Hose & fittings &
Weather-Head Brand Hose & fittings
➢ Axle Boring and U-bolt Bending
8 TheBusinessJournal August 2013
It’s All About Where
You’re Going!
Get Started in One of These
Rewarding Career Fields Today!
Small Class
Sizes
Personal
Attention
Laptop Loan
Program
Financial Aid
For Those
Who Qualify
419.473.2700
daviscollege.edu
OH No. 81-02-0731B
Department of Administrative and Allied Health Professionals
Administrative Professional
Administrative Professional, Insurance Major
Medical Assisting
Medical Practice Insurance and Coding
Medical Secretarial
Software Applications Professional
Department of Business Administration
and Information Technology
Accounting
Accounting and Human Resources
Business Management
Computer Forensics
Computer Networking
Early Childhood
Education/Administration
Hospitality Management
Insurance and Risk Management Marketing
Retail Management and Fashion Merchandising
Sports and Recreation Marketing
Department of Design
Graphic Design (AAB)
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Defiance
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BA Program
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1-800-520 GO DC
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College Education Training
Businesses would go under if they
did not employ the right people to help
run their day to day operations. Em-
ployee training and development are of-
ten key to the success of any business.
Often upper management is tasked
with leaving the daily run of the show
in the hands of auxiliary employees
and they want to be secure and feel safe
about doing so. The best way to ensure
this is giving those employees the prop-
er training to make sure they develop as
they should.
Capable employees help businesses
expand and run smoothly. If they are in-
telligent and have been properly trained
in all the aspects of the job they are do-
ing, they have more opportunities to ad-
vance and benefit the company in fur-
ther ways. There are many companies
who decide that cross-training capable
employees will also prove beneficial in
times of crisis or emergency.
There is a greater chance of failure if
employees are poorly trained. No one
can be expected to fall into a position
and know exactly what to do from the
very beginning. Even people who start
their own companies must train them-
selves properly and seek guidance from
others who have been there before in
order to know they will be successful.
When an employee is not trained prop-
erly, it can lead to miscommunications
and unnecessary hardships due to con-
fusion or lack of clarity. This can lead
to a company shutting down, the loss of
a job and possible damage to custom-
ers or clients. Trainee progress should
be monitored by upper management all
throughout the training process. They
should be shown how to do their job
and then demonstrate that they under-
stood the training by performing the
duties themselves. After some practice,
and hopefully a short time, they should
be able to perform those same tasks
without confusion or hesitation.
Companies that are serious about
giving their staff members an opportu-
nity to learn, to grow, and to advance in
the industry they have chosen as a career
will encourage learning through semi-
nars and extra training courses. They
will often pay for these courses so that
the employees will continue to grow in
knowledge, strengths, and skills.
An employee should feel upper man-
agement is open to questions that might
come up. In order to avoid confusion,
they should know that they can count
on being directed and guided through
the processes until they have mastered
them and no longer need training.
Leaving it up to the employee to figure
something out is never a good idea.
Proper training and development de-
pend on open communication and prop-
er guidance from the first moment. If
management has chosen an intelligent
and capable person, they should not
have to worry about taking any extra
time with them but should also be will-
ing to do so, if necessary.
EmployeeTrainingandDevelopmentinToday’sBusinessWorld
August 2013 TheBusinessJournal 9
WhygetanMBA?
Reasons to Earn an MBA
An MBA (Master of Business Adminis-
tration) is a type of business degree offered
through business schools and other gradu-
ate-level programs. There are many reasons
to consider getting an MBA. Here are some
of the most common:
Because You Want to Advance Your
Career
Although it may be possible to climb the
ranks over the years, there are some careers
that require an MBA for advancement. Ex-
amples include areas of finance and bank-
ing and consultancy. Furthermore, there are
also some companies who will not promote
employees who do not continue or improve
education through an MBA program. Earn-
ing an MBA does not guarantee career ad-
vancement, but it certainly doesn’t hurt em-
ployment or promotion prospects.
Because You Want to Change Careers
If you are interested in changing careers,
switching industries, or making yourself a
marketable employee in a variety of fields,
an MBA degree can help. While enrolled in
an MBA program, you will have the oppor-
tunity to learn general business and manage-
ment expertise that can be applied to nearly
any industry. You may also get the chance
to specialize in a particular area of business,
such as accounting, finance, marketing, or
human resources. Specializing in one area
will prepare you to work in that field after
graduation regardless of your undergradu-
ate degree or previous work experience.
Because You Want to Assume a Lead-
ership Role
Not every business leader or executive
has an MBA. However, it may be easier to
assume or be considered for leadership roles
if you have an MBA education behind you.
While enrolled in an MBA program, you
will study leadership, business, and man-
agement philosophies that can be applied to
almost any leadership role. Business school
may also give you hands-on experience
leading study groups, classroom discus-
sions, and school organizations.
Because You Are Truly Interested in
Studying Business
One of the best reasons to get an MBA
is because you are truly interested in study-
ing business administration. If you enjoy
the topic and feel like you can increase your
knowledge and expertise, pursuing an MBA
for the simple sake of getting an education
is probably a worthy goal.
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10 TheBusinessJournal August 2013
Minster, Dayton & Columbus
(800) 713- 3190
www.CottermanRoofng.com
otterman &
ompany INC.
INDUSTRIAL & COMMERCIAL ROOFING
19
78
20
13
TRUST EXPERIENCE • TRUST COTTERMAN
Continued from Page 6)
Your Money’s Worth from Training and De-
velopment and founder and chairman of Fort
Hill Company, a training consultancy.
Nevertheless, these metrics matter a great
deal to CEOs. In fact, 92 out of 96 Fortune
500 CEOs said that they are most interested
in learning the business impact of their learn-
ing and development programs, but only 8%
see that happening at their companies now,
according to a study recently conducted by
the ROI Institute, a Birmingham, Ala.-based
research and consulting organization.
“They’re being told by chief learning of-
ficers that you can’t measure these things.
You have to take it on faith,” says Jack J.
Phillips, ROI’s chairman.
Phillips says many human resources
heads and learning directors avoid produc-
ing these kinds of measurements because
they fear for their jobs, but he says the wor-
rying is misguided. Whether the training is
on customer satisfaction, productivity or
quality control, companies can zero in on
one or two items, measure the before and
after, and determine a course’s effectiveness.
Other techniques to isolate the benefits
of training programs include establishing
control groups, agreeing on performance
contracts with employees, and monitoring
business performance linked to the training
workshops, Phillips says.
When Phillips consulted for a large fi-
nancial services firm, the company mea-
sured the relationship between leadership
development, employee retention and rev-
enue by determining whether its sales staff
opened new accounts, how much revenue
each account generated, and comparing that
data to the cost of training.
And when Haas’ Center for Executive
Education performed leadership training for
Statoil, a Norwegian energy company, the
center’s staff designed a detailed question-
naire on what new actions were taken and
what new business resulted from the training.
Companies that study returns on training
investments end up improving their educa-
tion programs and “see the connection be-
tween learning and development and how it
drives the bottom-line,” Phillips says.
Greeley and Hansen, a Chicago-based
environmental engineering firm, uses its
training partly as a way to retain its engi-
neers, professionals who are difficult to re-
cruit even in a tight job market, says COO
John Robak
“Organizations have traditionally treated
training as a cost and expense. When training
has a sufficient payback, it can be viewed as
an investment, not an expense,” Robak says.
At Agilent Technologies, a Santa Clara,
Calif.-based measurement company, examin-
ing the results of its leadership training is part
of its DNA. The company does pre-training
exercises which include assessments, inter-
active webinars, e-learning and readings to
let staff know exactly what business results
it seeks. Agilent then organizes 10-week
post-training sessions where employees fo-
cus on how an individual course aligns with
the company’s business goals, says Teresa
Roche, Agilent’s chief learning officer.
“If employers’ want engagement and
commitment, they must put money into
training,” says Kristen Fyfe, a spokesperson
for the American Society of Training & De-
velopment. Industry leaders create “a culture
of learning” at their organization, which en-
ables them to attract the best employees, she
adds.
But training often lacks urgency. Cal-
houn Wick says pharmaceutical companies
offer workshops to meet FDA regulations
on the safety and manufacturing of drugs
that influence its sales and revenue. “If they
don’t apply that training, they’re out of busi-
ness. There are real consequences,” he says.
A program on team building would not
likely include a threat of such dire conse-
quences, and for good reason. Just the same,
more urgency and an increased focus on the
return on investment would improve train-
ing at many companies, Wick says.
“Vantage provides authentic,
student-focused, career-technical training that prepares
high school students and adults for employment
and further education.”
We’re Training
Ohio’s Workforce!
www.vantagecareercenter.com
1.800.686.3944 or 419.238.5411
We’ve grown to serve you better!
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“Vantage provides authentic,
student-focused, career-technical training that prepares
high school students and adults for employment
and further education.”
We’re Training
Ohio’s Workforce!
www.vantagecareercenter.com
1.800.686.3944 or 419.238.5411
We’ve grown to serve you better!
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ADULT EDUCATION
Full time • Part time • Online classes
Northwest State Community College classes
Wright State University classes
Financial Aid available
We are proud to serve the following school districts:
Antwerp • Fort Jennings • Parkway • Wayne Trace • Continental
Kalida • Paulding • Crestview • Lincolnview • Ottoville • Van Wert
Delphos St. John’s • Delphos Jefferson
Company
August 2013 TheBusinessJournal 11
Paulding Putnam Electric Cooperative, Inc.
419-399-5015 • Toll free: 800-686-2357
Serving over 12,900 memberS in
Paulding • Putnam • van Wert
defiance countieS in ohio
adamS & allen countieS in indiana
Paulding Putnam Electric is
pleased to announce the release of
www.TogetherWeSave.com
- a website devoted to giving
home owners tips on how
to save on their electric bill














Paulding Putnam Electric Cooperative, Inc.
Serving over 12,900 memberS in
Paulding • Putnam • van Wert
defiance • allen countieS in ohio
adamS & allen countieS in indiana
Homeowners can find tips on how to save on their electric bills
by visiting the updated website
www.TogetherWeSave.com
Like us on Facebook
Paulding Putnam Electric Cooperative, Inc.
419-399-5015 • Toll free: 800-686-2357
Serving over 12,900 memberS in
Paulding • Putnam • van Wert
defiance countieS in ohio
adamS & allen countieS in indiana
Paulding Putnam Electric is
pleased to announce the release of
www.TogetherWeSave.com
- a website devoted to giving
home owners tips on how
to save on their electric bill














Toll free: 800-686-2357
TECHNICON
DESIGN GROUP, INC.
Architecture • Engineering • Planning
The Annandale Office Complex
1800 North Perry - Suite 200
Ottawa, Ohio 45875
Phone: (419) 523-5323
Facsimile: (419) 523-9441
Special Report: Putnam County
April 2007 TheBusinessJournal 3C
Paulding-Putnam Electric
Cooperative, Inc.
Serving 12,700 members in Paulding, Putnam, Van Wert, Defiance Counties in Ohio
Allen County in Indiana
Welcome to Ottawa
Tucked into the heart of Putnam County, along the Blanchard River, Ottawa
welcomes you to its quiet and friendly community. As the Putnam County seat,
the Courthouse graces our Main Street with its ornate beauty and historical monu-
ments. In the downtown area, attractive brick buildings, constructed by ancestors
long ago, still bustle with the activity of family owned retail businesses and pro-
fessional offices.
The present town of Ottawa was founded on the last village site of the Ottawa
Indians. It is rich in history and the tradition of its early settlers. That proud tra-
dition is apparent in the well kept homes of the entire community. Graceful trees
hover over the well maintained streets criss-crossing through Ottawa. These
streets will lead you to beautiful parks, new and historic homes, highly academic
schools, shopping areas, entertainment and dining.
Your Business Advantage
Promoting and Serving the Business Community
Benefiting Your Employees • Enhancing Your Community
129 Court Street, P.O. Box 68, Ottawa, OH
419-523-3141
[email protected]
www.ottawaohiochamber.com
Ottawa Government
An elected
Mayor, appointed
Cl er k- Tr easur er,
and six-member
Village Council
govern the Village
of Ottawa. The
Village Council is
elected to staggered
terms of office.
The Utilities Board
aids the Council in
its work, and mem-
bers are also elected to staggered terms. There is a Municipal Director who
oversees administrative and other government tasks pertaining to Ottawa.
Individual Village services are administered through the Utilities
Department, the Streets Department, Volunteer Fire Department, Clerk-
Treasurer’s Office, and Police Department.
There are 29 people employed full time by the Village of Ottawa.
Council meets the 2
nd
and 4
th
Monday of each month at 8:00 p.m. in
Council Chambers at the Municipal Building, 136 N. Oak Street, Ottawa,
Ohio.
Public Works includes all of the physical facilities and services provided
by the Village government that make life possible in Ottawa. Since being
incorporated in 1834, the Village has come to own, operate and maintain an
ever increasing amount of public facilities from streets and storm sewers to
parks and treatment facilities. It is extremely important that these physical
facilities be protected with proper maintenance and repair as well as planned
rehabilitation and replacement.
The Village owns a wide variety of equipment designed to provide the
required services to the community. The Public Works Department is
responsible for the maintenance and upkeep of Village-owned vehicles and
heavy equipment.
The Ottawa Police Department currently has seven full-time officers, six
part-time officers and two auxiliary officers on staff. The department
believes in the philosophy of community policing, which is having officers
take a pro-active approach to law enforcement.
The Village of Ottawa, half of Ottawa Township and four square miles of
Pleasant Township is protected from three Fire Stations operated by the
Ottawa Volunteer Fire Department.
The staff of forty-nine officers and firefighters is trained in fire suppres-
sion, technical rescue, fire prevention, inspection, hazardous materials oper-
ations and medical first response.
The Fire Department has an ISO rating of four and operates eight pieces
of updated fire apparatus.
The Ottawa Fire Department provides fire inspections of all business
establishments and public places in the fire protection area, as well as pro-
viding public information and fire safety education.
Emergency Medical Services for Ottawa is provided by the Putnam
County Emergency Medical Services. Two BLS ambulances are manned in
Ottawa by State certified Emergency Medical Technicians. In addition, St.
Rita’s Ambulatory Care Center in Glandorf operates a 24-hour urgent care
facility just minutes from Ottawa.
4C TheBusinessJournal April 2007
LEIPSIC
Friendly Service 419-943-3046
We now accept Credit Cards for your buying convenience.
Bank
Cards
Hours: 8-9 Daily; 8-4 Sunday
DOUBLE COUPONS
EVERYDAY
FREE delivery service to those in need of it!
Full Deli
Daily Luncheon Specials
Special Orders on Trays, Relish, Cheese, etc.
Full Bakery
Orders for Specialty Cakes, Pies, Donuts, etc.
Meat Counter
Freezer Beef
Fresh Produce
Fruit Baskets
Catering
For that Special Party or Occasion
Locator Map
It’s all about our location in prime Northwest Ohio with trouble-free access to major highways.
The Village of Ottawa (population: 4,367) is located in Putnam County (population: 34,726) in
northwestern Ohio and is the county seat. It is located approximately 53 miles southwest of the
City of Toledo, 25 miles west of the City of Findlay and 30 miles north of the City of Lima.
Ottawa has an excellent transportation system. Located on the intersection of SR 65 and US
224, Ottawa is 15 miles north of US 30. Access to US 30 can be gained by traveling south on SR
65. I-75 can be reached by a 20 mile trip south by use of SR 65 or 20 east on US 224. I-80 is
approximately 65 miles north of Ottawa, and can be accessed by SR 613. State Route 15 and US
224 provide industries and residents with easy access to areas east and west of the village, while
areas located to the south and north can be accessed by SR 65. Two railways, CSX and Norfolk
Southern, pass through the village.
The Putnam County Airport is located 3 miles east of Ottawa. It is a manned airport with one
hard surfaced runway, 4432 feet long.
County Service Agencies
Community Thrift Store
101 W. Main St.
Ottawa, OH 45875
(419) 523-3032
Big Brothers & Big Sisters
149 Court St.
Ottawa, OH 45875
(419) 523-4016
Putnam Acres Care Center
10170 Rd. 5-H
Ottawa, OH 45875
(419) 523-4092
Health Department
256 Williamstown Rd.
Ottawa, OH 45875
(419) 523-5608
Putnam County Pathways
Alcoholism & Drug Abuse Center
835 N. Locust St.
Ottawa, OH 45875
(419) 523-4300
Mental Health Services
835 N. Locust St.
Ottawa, OH 45875
(419) 523-4300
Ohio Department of Jobs
and Family Services
1225 E. 3rd St.
Ottawa, OH 45875
(419) 523-4580
Council on Aging
1425 E. Fourth St.
Ottawa, OH 45875
(419) 523-4121
HomeCare & Hospice
139 Court St.
Ottawa, OH 45875
(419) 523-4449
Child Support Enforcement
1425 E. Fourth St.
Ottawa, OH 45875
(419) 523-5586
Women, Infants and Children
336 E. Main St.
Ottawa, OH 45875
(419) 523-5080
American Red Cross
Putnam County Chapter
336 E. Main St.
Ottawa, OH 45875
(419) 523-4810
Putnam County Veterans Service
133 Court St.
Ottawa, OH 45875
(419) 523-4478
Crime Victims Services
338 East Third St.
Ottawa, OH
(419) 523-3900
American Cancer Society Area 4
616 South Collett St.
Lima, OH
1888-ACS-OHIO
Putnam County
Office of Public Safety
117 Thatye Dr.
Ottawa, OH 45875
(419) 538-7315
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MAIN OFFICE
161 W. Third St.
Ottoville, Ohio 45876
419-453-3313
LENDING CENTER
940 E. Fifth St.
Delphos, OH 45833
419-695-3313
Homes&Living
HealthCare
History
Business&Industry
Ottawa’s small town atmosphere makes it the perfect place to work and raise a fam-
ily. Many historic homes grace the town of Ottawa, and new homes and subdivisions
are sprouting up throughout the area. Some of the older homes date back to the Civil
War era. It is frequently noted by visitors to the area how well-kept the homes and prop-
erties are in Ottawa. The streets are well maintained and businesses pride themselves on
their appearance. The four seasons and tree lined streets are an attraction in themselves.
The area is known for its lush, flat fields of farmland that spread out from the Blanchard
River which snakes lazily through Putnam County
The Village of Ottawa is well-suited to accommodate all types of businesses, from
large manufacturers with special utility needs to agricultural enterprises in search of
very fertile soils and excellent farmers. The village of Ottawa provides a multitude of
community services to its residents. Many of the residents work in manufacturing or
agriculture related careers in and around the surrounding communities.
There is a wide range of retail and industrial business in Ottawa which makes it a
wonderful place to live, work and to shop. Ottawa and the surrounding communities
have drawn domestic and international business & industries to the area seeking a good
workforce with a strong work ethic. Ottawa is a growing community with an ever ex-
panding industrial base, including WC Wood Company, Palpac Industries, Steel Tech-
nologies, D-4 Industries, R.K. Industries, Verhoff Machine & Welding, J.B. Machining
and Silgan Plastics. Outside of the village is Pro-Tec Coating Co., Iams, Unverferth
Manufacturing, Kalida Manufacturing, Inc., to name a few.
For residents of Ottawa and the surrounding communities, emergency medical care,
convenient outpatient services are easily accessible at the Putnam County Ambulatory
Care Center located just west of Ottawa on State Route 224. A 24 hour comprehensive
emergency team is there to access your medical needs and begin treatment immediate-
ly. St. Rita’s Life Flight, air ambulance service is just minutes away from transporting
you to St. Rita’s Medical Center. Patients can also schedule their outpatient services
such as laboratory tests, X-rays, CT scans, MRI and even their annual mammogram at
the Ambulatory Care Center. Services such as dialysis, cardiac and pulmonary rehabili-
tation are also available. Many different specialists see patients on a weekly basis at
this facility. All this and any required testing can be completed all in one location that’s
close and convenient from home.
The Ottawa Medical and Diagnostic Center located at 1740 North Perry, next to
Walmart, offers area residents top-notch choices in family physicians, along with com-
prehensive women’s healthcare needs. The facility includes not only medical office
space, but mammography, diagnostic radiology, EKGs and phlebotomy services — all
housed within the same facility. Ottawa area women now may conveniently arrange,
with any of the practitioners in the building, for their annual mammogram and gyneco-
logical examinations on the same day at the center.
Ottawa is located on the site of the last village of the Ottawa Indians in an area of north-
west Ohio known as the Great Black Swamp. In 1777, a treaty at “The Foot of the Rapids
of the Maumee of the Lakes” established a reserve for the Ottawa Indians in exchange for
their land in northwest Ohio. The tribe was divided concerning the issue, and blood was
shed before the treaty was accepted.
The five-mile square reserve encompassed the area where the Blanchard River inter-
sects an Indian Trace near old State Route 65. It included the Ottawa villages known as
Upper Tauwas and Lower Tauwas.
The Ottawa Indians ceded their reserve to the United States in 1831. In 1833, the land
was offered for sale to settlers and the Village of Ottawa, established in 1834, was platted
on the site of Lower Tauwas. Michael Row purchased the first lot where he built a tavern
of hewed logs. The tavern served as a meeting place for town officials and played an im-
portant part in the early life of the village. It continues to stand at the corner of West Main
and Perry Streets.
The post office, established in 1837, was called Buckeye as there was already an Ot-
tawa in the state. In 1862, it officially became Ottawa. In 1866, by a vote of the people, the
county seat was moved to Ottawa. The present day Courthouse was built in 1909 and 1913.
The coming of the railroads made the town a transportation center. A newspaper, estab-
lished in 1855, also moved to Ottawa and became known as the Putnam County Sentinel.
The paper continues to publish weekly.
August 2013 TheBusinessJournal 13
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DATA
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formoreinformation
Miller
Precision
Industries, Inc.
131 Progressive Dr. P.O. Box 489
Ottoville, Ohio 45876
CNC Precision Machining
•Small & Large Production Runs
•Fixtures •Special Machinery & Tooling
•Secondary Machine Operations
Phone 419-453-3251 FAX 419-453-3030
www.millerprecision.com
Putnam County Ohio
Population,2012estimate 34,198 11,544,225
Population,2010(April1)estimatesbase 34,499 11,536,502
Population,percentchange,April1,2010toJuly1,2012 -0.9% 0.1%
Population,2010 34,499 11,536,504
Personsunder5years,percent,2012 7.0% 6.0%
Personsunder18years,percent,2012 25.7% 23.1%
Persons65yearsandover,percent,2012 14.8% 14.8%
Femalepersons,percent,2012 50.0% 51.1%

Whitealone,percent,2012(a) 98.3% 83.4%
BlackorAfricanAmericanalone,percent,2012(a) 0.5% 12.5%
AmericanIndianandAlaskaNativealone,percent,2012(a) 0.4% 0.3%
Asianalone,percent,2012(a) 0.3% 1.8%
NativeHawaiianandOtherPacifcIslanderalone,percent,2012(a) Z Z
TwoorMoreRaces,percent,2012 0.6% 2.0%
HispanicorLatino,percent,2012(b) 5.6% 3.3%
Whitealone,notHispanicorLatino,percent,2012 93.2% 80.7%

Livinginsamehouse1year&over,percent,2007-2011 92.3% 85.3%
Foreignbornpersons,percent,2007-2011 1.2% 3.9%
LanguageotherthanEnglishspokenathome,percentage5+,2007-2011 3.8% 6.5%
Highschoolgraduateorhigher,percentofpersonsage25+,2007-2011 91.0% 87.8%
Bachelor’sdegreeorhigher,percentofpersonsage25+,2007-2011 18.6% 24.5%
Veterans,2007-2011 2,092 914,971
Meantraveltimetowork(minutes),workersage16+,2007-2011 22.3 22.9

Housingunits,2011 13,761 5,133,446
Homeownershiprate,2007-2011 84.4% 68.7%
Housingunitsinmulti-unitstructures,percent,2007-2011 7.8% 22.9%
Medianvalueofowner-occupiedhousingunits,2007-2011 $132,900 $135,600
Households,2007-2011 12,936 4,554,007
Personsperhousehold,2007-2011 2.64 2.46
Percapitamoneyincomeinthepast12months(2011dollars),2007-2011 $25,019 $25,618
Medianhouseholdincome,2007-2011 $59,378 $48,071
Personsbelowpovertylevel,percent,2007-2011 6.3% 14.8%
BusinessQuickFacts PutnamCounty
Privatenonfarmestablishments,2011 731 250,4761
Privatenonfarmemployment,2011 9,114 4,432,8491
Privatenonfarmemployment,percentchange,2010-2011 6.6% 1.8%1
Nonemployerestablishments,2011 2,019 742,500

Totalnumberoffrms,2007 2,716 897,939
Black-ownedfrms,percent,2007 F 5.8%
AmericanIndian-andAlaskaNative-ownedfrms,percent,2007 F 0.3%
Asian-ownedfrms,percent,2007 F 2.0%
NativeHawaiianandOtherPacifcIslander-ownedfrms,percent,2007 F S
Hispanic-ownedfrms,percent,2007 S 1.1%
Women-ownedfrms,percent,2007 23.5% 27.7%

Manufacturersshipments,2007($1000) 1,984,952 295,890,890
Merchantwholesalersales,2007($1000) 172,256 135,575,279
Retailsales,2007($1000) 252,285 138,816,008
Retailsalespercapita,2007 $7,300 $12,049
Accommodationandfoodservicessales,2007($1000) 23,206 17,779,905
Buildingpermits,2012 51 16,905
GeographyQuickFactsPutnamCounty
Landareainsquaremiles,2010 482.52 40,860.69
Personspersquaremile,2010 71.5 282.3
FIPSCode 137 39
MetropolitanorMicropolitanStatisticalArea None
1:Includesdatanotdistributedbycounty.
Downloadthesetables-delimited|Downloadthesetables-Excel|Downloadthefulldataset
(a)Includespersonsreportingonlyonerace.
(b)Hispanicsmaybeofanyrace,soalsoareincludedinapplicableracecategories.
D:Suppressedtoavoiddisclosureofconfdentialinformation
F:Fewerthan25frms
FN:Footnoteonthisitemforthisareainplaceofdata
NA:Notavailable
S:Suppressed;doesnotmeetpublicationstandards
X:Notapplicable
Z:Valuegreaterthanzerobutlessthanhalfunitofmeasureshown
SourceU.S.CensusBureau:StateandCountyQuickFacts.DataderivedfromPopulationEstimates,American
CommunitySurvey,CensusofPopulationandHousing,StateandCountyHousingUnitEstimates,CountyBusiness
Patterns,NonemployerStatistics,EconomicCensus,SurveyofBusinessOwners,BuildingPermits
LastRevised:Thursday,27-Jun-201314:29:40EDT
14 TheBusinessJournal August 2013
The Fort Jennings State Bank
“the Bank of choice” • www.fjsb.com
Ottoville • 419-453-2527
Columbus Grove • 419-659-2527
Ft. Jennings • 419-286-2527
Ottawa • 419-523-3013
Leipsic • 419-943-2528
Recreation Schools
There are three public parks in Ot-
tawa, providing an abundance of recre-
ational facilities to all family members.
Picnic shelters, playground equipment, a
basketball court, a lighted baseball field
and municipal swimming pool are all
available at the Ottawa Municipal Park.
The Senior Citizens Center, Boy Scout
and Girl Scout facilities, and the Gazebo
are located at the Waterworks Park on
4th street and Pratt. The Lords Park on
West Main provides a refreshing seat
and solitude at its central fountain.
The Putnam County Fair on the east
side of town attracts thousands of people
to Ottawa every summer. This fair is
complete with animal shows, 4-H ex-
hibits, harness racing, carnival games,
rides, concessions, and plenty of enter-
tainment. It’s purely an enjoyable fam-
ily experience. Other fairground uses
include the Jaycees Rib-off, Halloween
Havoc, car shows and various other or-
ganizational and company picnics.
The Ottawa-Glandorf Schools mission
statements says it all about our community:
“The commitment of the Ottawa-
Glandorf Schools, in partnership with our
families and community, will provide su-
perior educational opportunities for all chil-
dren, to establish a foundation for a life of
learning and personal success.”
Our school system serves approximately
1704 students, Preschool through Grade 12.
Sts. Peter & Paul Parish School is a Catholic
Elementary school which serves Grades 1-8.
Our vocational students attend Millstream
Cooperative in Findlay and the Putnam
County Educational Service Center provides
services and programs for special needs and
at-risk students.
The Putnam County Educational Service
Center has moved into a new $3.6 million
facility . Helping fund this new building was
a $1.725 million Grant from the US Depart-
ment of Economic Development Administra-
tion, which was written in collaboration with
the Village of Ottawa. Along with housing
the Educational Service Center’s administra-
tive offices, the building provides classroom
space for several area higher educational institutions.
The facility is located on Putnam Parkway, next to the YMCA.
August 2013 TheBusinessJournal 15
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Summary
In a further sign of slow economic re-
covery, the nation’s nonresidential con-
struction spending inched up 0.1 percent
in May, according to the July 2 report by
the U.S. Commerce Department. On a
year-over-year basis, nonresidential con-
struction spending was down 2.9 percent
in May, with spending totaling $546.3 bil-
lion on a seasonally adjusted, annualized
basis.
A 1.8 percent increase in public non-
residential construction spending barely
offset the impact of a 1.4 percent decline
in spending on privately financed nonresi-
dential construction projects. Private non-
residential construction spending is down
0.9 percent while public nonresidential
construction spending is down 4.9 per-
cent.
Ten of the sixteen nonresidential
construction sectors posted increases in
spending for the month, including reli-
gious, up 7.2 percent; water supply, up 6.2
percent; transportation, up 3.7 percent;
and power, up 2.9 percent. Six of sixteen
sectors registered increases compared to
one year ago, including lodging, up 18.3
percent; transportation, up 10.6 percent;
and water supply, up 9 percent.
Five of the sixteen nonresidential
construction sectors posted decreases in
spending for the month, including manu-
facturing, down 8.1 percent; communica-
tion, down 6.1 percent; and commercial
Nonresidential
construction
spendinginches
up0.1percent
inMay
“The economy has now
entered its fifth year of
economic recovery and
many economic forecast-
ers expect an acceleration
of growth later this year
and in 2014.”
– Anirban Basu,
ABC Chief Economist
See CONSTRUCTION, page 16
16 TheBusinessJournal August 2013
OHIO LOGISTICS
Northern Georgia (Rock Spring)
Over 6 million square feet in seven states.
LOCATIONS:
Ottawa, Findlay, Fostoria, Willard, 2 locations in Columbus, OH, Gas City, IN,
Milwaukee, WI, Louisville, KY, State College, PA
Corning/Elmira, NY (3 locations)
Northern Georgia Logistics (Rock Spring), Rome, Georgia
construction, down 2.5 percent. Sectors
posting the largest decreases from May
2012 include communication, down 13.5
percent; amusement and recreation, down
11.5 percent; and conservation and devel-
opment, down 10.3 percent.
Residential construction spending in-
creased 1.2 percent for the month and is
up 22.7 percent compared to the same time
last year.
Total construction spending—which
includes both nonresidential and residen-
tial spending—was up 0.5 percent for the
month and is up 5.4 percent from May
2012.
Analysis
“For much of the past year, privately
financed activities have been recovering
in conjunction with the nation’s moder-
ate economic recovery, while publicly fi-
nanced construction had been in decline—
a reflection of constrained public capital
budgets,” said Associated Builders and
Contractors Chief Economist Anirban
Basu.
“However, in May two large segments
closely associated with public financing,
water supply and transportation, experi-
enced a material rise in activity,” Basu re-
marked. “At the same time, private activ-
ity declined in the aggregate, including in
manufacturing, communication and com-
mercial categories.
“This is unlikely to emerge as a stable
pattern,” Basu said. “The economy has
now entered its fifth year of economic
recovery and many economic forecasters
expect an acceleration of growth later this
year and in 2014.
“That should help boost private con-
struction activity,” added Basu. “Mean-
while, sequestration is ongoing and state
and local government capital budgets con-
tinue to be constrained by rising Medicaid,
pension, retiree health care and other costs.
Consequently, May is likely to prove an
aberration.
“Overall, nonresidential construction
spending failed to progress significantly in
May, and that has been the story for much
of the past year,” Basu said.
“On a year-over-year basis, nonresi-
dential construction spending is actually
down nearly 3 percent, with much of
the decline attributable to a nearly 5 per-
cent reduction in public spending,”
stated Basu. “If optimistic economic
forecasts prove correct, the upcoming
year should be better, with growth in pri-
vate construction activities leading the
way.”
Construction
(Continued from Page 15)
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