1. (TCO 3) The Malcolm Baldrige National Quality Award was established by which of the following?
2. (TCO 3) The Malcolm Baldrige National Quality Award came into existence in
3. (TCO 3) ISO 9001 provides specific requirements for
4. (TCO 3) The Deming Prize was established in which of the following countries?
5. (TCO 4) Which of the following is not a part of the Deming’s approach?
6. (TCO 4) Which of the following individuals is credited with having the greatest influence on quality management?
7. (TCO 4) The need to remove barriers to pride in workmanship is associated with which of the following individuals?
8. (TCO 4) The Profound Knowledge system is attributed to which of the following?
9. ISO 9000 recertification is required every
10. Deming’s services were not requested in the United States until
11. The Malcolm Baldrige National Quality Award criteria consist of how many categories?
12. The Deming philosophy focuses on improvements in product and service quality by
13. Which of the following is the primary reason for Deming's position that slogans should be eliminated?
14. Deming stressed that the ultimate responsibility for quality improvement lies with
15. All of the following are true regarding ISO 9000 series, except
16. Which of the following is true regarding inspection under the Deming philosophy?
17. A cheaper alternative to competing for the Baldrige award is
18. The framework for companywide quality control in Japan is provided by
19. The quality pioneer that espoused the idea of “zero-defects management” is which of the following individuals?
20. The original aim of ISO 9000 was to ensure that
21. ISO 9000 requires that organizations develop a
22. The Malcolm Baldrige National Quality Award serves several purposes, except
23. The total quality perspective states that higher levels oflead to higher levels of
24. Unlike Deming and Juran,idea was that quality was free.
25. The entity created under Public Law 100-107 is
26. Two United State consultants who worked with Japanese managers during the 1950s to improve the quality of Japanese products were which of the following individuals?
27. Companies found that the real value of working toward the Malcolm Baldrige Award is in the
28. Which of the following represents a point of disagreement between Deming and Juran?
29. Meeting quality goals during operations are which of the processes of Juran's Quality Trilogy?
30. The categories of criteria for the Baldrige award include all of the following except
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1. (TCO 3) The Malcolm Baldrige National Quality Award was established by which of the following?
2. (TCO 3) The Malcolm Baldrige National Quality Award came into existence in
3. (TCO 3) ISO 9001 provides specific requirements for
4. (TCO 3) The Deming Prize was established in which of the following countries?
5. (TCO 4) Which of the following is not a part of the Deming’s approach?
6. (TCO 4) Which of the following individuals is credited with having the greatest influence on quality management?
7. (TCO 4) The need to remove barriers to pride in workmanship is associated with which of the following individuals?
8. (TCO 4) The Profound Knowledge system is attributed to which of the following?
9. ISO 9000 recertification is required every
10. Deming’s services were not requested in the United States until
11. The Malcolm Baldrige National Quality Award criteria consist of how many categories?
12. The Deming philosophy focuses on improvements in product and service quality by
13. Which of the following is the primary reason for Deming's position that slogans should be eliminated?
14. Deming stressed that the ultimate responsibility for quality improvement lies with
15. All of the following are true regarding ISO 9000 series, except
16. Which of the following is true regarding inspection under the Deming philosophy?
17. A cheaper alternative to competing for the Baldrige award is
18. The framework for companywide quality control in Japan is provided by
19. The quality pioneer that espoused the idea of “zero-defects management” is which of the following individuals?
20. The original aim of ISO 9000 was to ensure that
21. ISO 9000 requires that organizations develop a
22. The Malcolm Baldrige National Quality Award serves several purposes, except
23. The total quality perspective states that higher levels oflead to higher levels of
24. Unlike Deming and Juran,idea was that quality was free.
25. The entity created under Public Law 100-107 is
26. Two United State consultants who worked with Japanese managers during the 1950s to improve the quality of Japanese products were which of the following individuals?
27. Companies found that the real value of working toward the Malcolm Baldrige Award is in the
28. Which of the following represents a point of disagreement between Deming and Juran?
29. Meeting quality goals during operations are which of the processes of Juran's Quality Trilogy?
30. The categories of criteria for the Baldrige award include all of the following except