Business Development Executive Position Description

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Competency Mapping
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Understanding Competency mapping

Assignment 1

1.Business Development Executive Position
Description
Essential Duties and Responsibilities include the following.
 Sell accreditation.
 Create daily lead sources.
 Screen all leads for accreditation eligibility before contacting the business.
 Make a minimum of 100 outgoing telephone calls per day, to prospective
accredited businesses within a designated market area.
 Make sales presentation within established BBB guidelines and approved
BBB sales script.
 Adhere to, and sign a copy of, the BBB Code of Conduct for Ethics in
Business Development.
 Maintain a professional and courteous manner with all prospective
accredited businesses.
 Maintain an awareness of current and continual changes in the marketplace
and within the BBB system to be able to properly screen prospective
accredited businesses.
 Accurately and truthfully explain all benefits and costs of accreditation to
each prospective accredited business and describe the mission and objectives
of BBB.
 Collect payment from accredited businesses.
 Accurately complete the application for accreditation.
 Maintain established minimum standard of performance.

 Develops leads from city and telephone directories, trade and professional
association membership lists, and other public records.
 Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three
months related experience and/or training; or equivalent combination of
education and experience.

Competency cluster
Knowledge

Competencies
Customer Service

Written Communication.

Skill

Interpersonal Skills

Explaination

Manages difficult
or emotional customer
situations; Responds
promptly to customer
needs; Meets
commitments.
Edits work for spelling
and grammar; Presents
numerical data
effectively; Able to read
and interpret written
information

Maintains
confidentiality; Listens to
others without

Self-concept(Attitude)

Ability

Professionalism -



Innovation -

interrupting; Keeps
emotions under control.
Approaches others in a
tactful manner; Reacts
well under pressure;
Treats others with respect
and consideration
regardless of their status
or position; Accepts
responsibility for own
actions; Follows through
on commitments.

Generates
suggestions for improving
work.

2.Sales manager
JOB DESCRIPTION: Sales Manager
General Summary: Manages sales of the company’s products and services in
within a defined geographic area,
province or country. Ensures consistent, profitable growth in sales revenues
through positive planning,
deployment and management of sales personnel. Identifies objectives, strategies
and action plans to improve
short- and long-term sales and earnings.
CORE FUNCTIONS:
• Collaborates with [Insert title] in establishing and recommending the most
realistic sales goals for the
company.

• Manages an assigned geographic sales area or product line to maximize sales
revenues and meet corporate
objectives.
• Establishes and manages effective programs to compensate, coach, appraise and
train sales personnel.

DETAILS OF FUNCTION:
• Performs sales activities on major accounts and negotiates sales price and
discounts in consultation with
• Manages personnel and develops sales and sales support staff.
• Reviews progress of sales roles throughout the company.
• Accurately forecasts annual, quarterly and monthly revenue streams.
• Develops specific plans to ensure revenue growth in all company’s products.
• Provides quarterly results assessments of sales staff’s productivity.
• Coordinates proper company resources to ensure efficient and stable sales results.
• Formulates all sales policies, practices and procedures.
• Assists sales personnel in establishing personal contact and rapport with top
echelon decision-makers.
• Collaborates with [Insert title] to develop sales strategies to improve market share
in all product lines.
• Interprets short- and long-term effects on sales strategies in operating profit.
• Reviews expenses and recommends economies.
• Holds regular meeting with sales staff.

Competency cluster
Knowledge

Competencies
Establishing Focus

Providing Motivational
Support

Skill

Interpersonal Skills

Self-concept(Attitude)

Fostering Teamwork:

Explaination

Acts to align own
unit's goals with the
strategic direction of the
business.

Ensures that people
in the unit understand
how their work relates to
the business' mission.
The ability to enhance
others' commitment to
their work.

Recognizes and
rewards people for their
achievements.

Acknowledges and
thanks people for their
contributions.
Expresses pride in the
group and encourages
people to feel good about
their accomplishments

Maintains
confidentiality; Listens to
others without
interrupting; Keeps
emotions under control.
As a team member, the
ability and desire to work
cooperatively with others
on a team; to work
together.

3.Banking Manager Job Description
Responsible for the day-to-day duties of managing a banking branch. Oversees the
sales, operations, and business development within the branch, including profits
and productivity.
PRIMARY RESPONSIBILITIES
 Supervise activities of the branch.
 Bring in new customers and boosts profits
 Create and analyze management information and reports.
 Coordinate activities among different branches all over the country.
 Help make policies.
 Set targets and ensure they are met.
 Train and supervise staff.
 Hire and terminate staff according to needs.
 Interact with local chambers of commerce, development agencies, solicitors,
accountants.
 Handle customer complaints.
 Market and publicize new and existing products and services introduced by
the bank.
 Follow all banking polices as determined by the board of directors or owners
of the bank.

Person Specification – For selection for interview and testing
The experience, qualifications, knowledge and skills needed by the worker to do
the job
Necessary role related knowledge, skills and experience at selection for interview:
Demonstrate....
a) your role in supporting someone who needs/needed practical and/or emotional
support
b) how you recognise people as individuals
c) how you have offered choice when supporting someone
d) your willingness to learn and develop
e) a basic level of numeracy and literacy
f) Asian Elders Service only: Urdu/Hindi/Punjabi/Gujarati language skills
g) Floating Support and East Lindsey Womens Services only: A valid driving
licence is
required for this post.

Competency cluster
Knowledge

Competencies
Deliver Service User
Support and Care

Explaination
• Follow and carry out
individual support plans
• Fulfil the Association’s
responsibilities as defined
by
all relevant legislation
• Support service users to
make choices and
decisions
about their lives in

Skill

Interpersonal Skills

Self-concept(Attitude)

Fostering Teamwork:

Ability

Maintain records

accordance with relevant
legislation
• Work with families,
carers and friends to
develop and
maintain support
networks

Maintains
confidentiality; Listens to
others without
interrupting; Keeps
emotions under control.
As a team member, the
ability and desire to work
cooperatively with others
on a team; as a team
leader, the ability to
demonstrate interest, skill,
and success in getting
groups to learn to work
together.
Maintain service user
records using IT systems

Use all available
information to assess risks
to the individual service
users

Update support plans in
partnership with service
users and refer to key
worker for agreement to
input
5%

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