Business Ethics in IT Company
Content
Presented by Deepak Sachdeva MFM- 3rd Year
The Value of what should be done and what should not be done from the Business Point of View Ethics is a Greek Word, It Means Character Ethics is subjective while Morality is Objective Ethics is about sense of belongingness to society of Business, formed with a limited vision for economic generation but should resolve conflict with society by servicing the community.
Product Saftey Standards Advertising Contents Working Environments Unauthorized Payments Employee’s Privacy Environment Issues
UNITERIAN View of Ethics ◦ Business is a part of Moral structure and Moral Ethics
SEPERATISTS View of Ethics ◦ Morality and Ethics has no role in Business, Society and Law deals with Ethics and Morality.
INTEGRATED View of Ethics ◦ Ethical behavior and Business should be integrated in a new ERA called business ethics
Information technology basically refers to the employment of computer hardware and software applications to manage data. Departments, such as Management Information Services (MIS), handle the responsibility for the storage, protection, processing, transmission and retrieval of the information as required.
Around 1980, computers with integrated circuits on a single chip started to become available as an affordable item, specifically designed for use by consumers. The first IBM PC was released in 1981. Graphical User Interfaces (GUIs), which are the programs that enable users to look at screens with windows, clickable commands and color—appeared in the late 1980s. Windows was introduced in 1983, while the first Apple Macintosh came on the market in 1984.
Information technology has also shifted from focusing on single computers to networks of computers, as the years have passed and technology has advanced. Networked computers allow many different users to have access to common databases, which has allowed databases to be where most business records for big companies are held. Software that implements these databases has quickly become a billion-dollar industry. Customer Relationship Management (CRM) software drives business activities for many large enterprises who sells products across the world. Information technology has brought us the Internet. The web has quickly grown to become a primary choice in order for people to communicate whether it be through email or instant messaging services. The Internet also works as an advertising platform for millions of businesses around the globe.
Information technology has made banking online a reality. So much time was once spent on daily trips to the bank, but now via the Internet people can keep tabs on all their bank transactions with the click of a mouse.
Microsoft IBM Dell Apple Cisco Intel Oracle
TCS – Revenue USD 10 Billion Cognizant - USD 7 Billion Wipro – USD 7.2 Billion Infosys – USD 7 Billion HCL – USD 3 Billion Mphasis – USD – 1 Billion L & T InfoTech – Revenue USD 650 Million Oracle – Revenue USD 520 million IGATE -Patni – USD 430 Million Tech Mahindra – USD 128 Million
1. Don’t just shout your name or your company’s name; tell your prospects how you can help them.
2. Before your prospects get distracted by another web site, another ad, or another task, grab their interest by making them curious about how much better off they’ll be with your product or service. In language your prospect would use, map out their concerns and tempt them with the solution you provide. 3. Your prospects want a solution. Use your marketing to demonstrate you can solve their problem. Giving away free tips, ideas or a test drive is one way to earn their loyalty and their business. 4. You want your prospects to trust you, so make sure they see and read great comments from your satisfied clients. Place testimonials throughout your marketing so your prospects can’t miss them. 5. Give your prospects a compelling reason to read or hear your marketing message, to contact you, and to buy from you today. If it’s possible to put off a decision, most people will. Include something in your marketing that will motivate your prospects to act right away, whether it’s an offer too good to refuse, or a time limit on an offer or both. 6. You wouldn’t expect a stranger to entrust you with managing their family fortune the first time they’ve read your name. Use your small business marketing to prompt them to email you, to call you, to get to know you and to trust you. Then help them to make a commitment even if it is for a first meeting or an entry-level product or service.
Maintain Confidentiality Non Hiring of people from Customers Develop own COE (Center of Competencies) Focus on Intellectual Property Rights Social Contribution
Hiring the Employees from Closest competitors Stealing of Information through Spy-agents Making the wrong use of available information from customers Marketing own brand by showing bad image of competitors.
Privacy
◦ Freedom from intrusion ◦ Control of personal information ◦ Freedom from surveillance
Encryption Trust Freedom of speech Intellectual property
◦ The freedom to run the software ◦ The freedom to study the software by viewing the source code ◦ The freedom to redistribute copies of the software ◦ The freedom to change the program and release your changes for free.
Wining the Right Way, Every Day Respecting Human Rights Addressing Conflict Minerals Trust and Respect for Stake Holders Achievement and Contribution Results through Team Work Uncompromising Integrity Conducting due diligence on Supply Chain ( Human Resource) Supporting the development of a due-diligence approach across industries
Advancing the Conflict Free Smelter (CFS) program Supporting an alliance for in-region mineral certification Influencing policy and legislation
The Value of what should be done and what should not be done from the Business Point of View Ethics is a Greek Word, It Means Character Ethics is subjective while Morality is Objective Ethics is about sense of belongingness to society of Business, formed with a limited vision for economic generation but should resolve conflict with society by servicing the community.
Product Saftey Standards Advertising Contents Working Environments Unauthorized Payments Employee’s Privacy Environment Issues
UNITERIAN View of Ethics ◦ Business is a part of Moral structure and Moral Ethics
SEPERATISTS View of Ethics ◦ Morality and Ethics has no role in Business, Society and Law deals with Ethics and Morality.
INTEGRATED View of Ethics ◦ Ethical behavior and Business should be integrated in a new ERA called business ethics
Information technology basically refers to the employment of computer hardware and software applications to manage data. Departments, such as Management Information Services (MIS), handle the responsibility for the storage, protection, processing, transmission and retrieval of the information as required.
Around 1980, computers with integrated circuits on a single chip started to become available as an affordable item, specifically designed for use by consumers. The first IBM PC was released in 1981. Graphical User Interfaces (GUIs), which are the programs that enable users to look at screens with windows, clickable commands and color—appeared in the late 1980s. Windows was introduced in 1983, while the first Apple Macintosh came on the market in 1984.
Information technology has also shifted from focusing on single computers to networks of computers, as the years have passed and technology has advanced. Networked computers allow many different users to have access to common databases, which has allowed databases to be where most business records for big companies are held. Software that implements these databases has quickly become a billion-dollar industry. Customer Relationship Management (CRM) software drives business activities for many large enterprises who sells products across the world. Information technology has brought us the Internet. The web has quickly grown to become a primary choice in order for people to communicate whether it be through email or instant messaging services. The Internet also works as an advertising platform for millions of businesses around the globe.
Information technology has made banking online a reality. So much time was once spent on daily trips to the bank, but now via the Internet people can keep tabs on all their bank transactions with the click of a mouse.
Microsoft IBM Dell Apple Cisco Intel Oracle
TCS – Revenue USD 10 Billion Cognizant - USD 7 Billion Wipro – USD 7.2 Billion Infosys – USD 7 Billion HCL – USD 3 Billion Mphasis – USD – 1 Billion L & T InfoTech – Revenue USD 650 Million Oracle – Revenue USD 520 million IGATE -Patni – USD 430 Million Tech Mahindra – USD 128 Million
1. Don’t just shout your name or your company’s name; tell your prospects how you can help them.
2. Before your prospects get distracted by another web site, another ad, or another task, grab their interest by making them curious about how much better off they’ll be with your product or service. In language your prospect would use, map out their concerns and tempt them with the solution you provide. 3. Your prospects want a solution. Use your marketing to demonstrate you can solve their problem. Giving away free tips, ideas or a test drive is one way to earn their loyalty and their business. 4. You want your prospects to trust you, so make sure they see and read great comments from your satisfied clients. Place testimonials throughout your marketing so your prospects can’t miss them. 5. Give your prospects a compelling reason to read or hear your marketing message, to contact you, and to buy from you today. If it’s possible to put off a decision, most people will. Include something in your marketing that will motivate your prospects to act right away, whether it’s an offer too good to refuse, or a time limit on an offer or both. 6. You wouldn’t expect a stranger to entrust you with managing their family fortune the first time they’ve read your name. Use your small business marketing to prompt them to email you, to call you, to get to know you and to trust you. Then help them to make a commitment even if it is for a first meeting or an entry-level product or service.
Maintain Confidentiality Non Hiring of people from Customers Develop own COE (Center of Competencies) Focus on Intellectual Property Rights Social Contribution
Hiring the Employees from Closest competitors Stealing of Information through Spy-agents Making the wrong use of available information from customers Marketing own brand by showing bad image of competitors.
Privacy
◦ Freedom from intrusion ◦ Control of personal information ◦ Freedom from surveillance
Encryption Trust Freedom of speech Intellectual property
◦ The freedom to run the software ◦ The freedom to study the software by viewing the source code ◦ The freedom to redistribute copies of the software ◦ The freedom to change the program and release your changes for free.
Wining the Right Way, Every Day Respecting Human Rights Addressing Conflict Minerals Trust and Respect for Stake Holders Achievement and Contribution Results through Team Work Uncompromising Integrity Conducting due diligence on Supply Chain ( Human Resource) Supporting the development of a due-diligence approach across industries
Advancing the Conflict Free Smelter (CFS) program Supporting an alliance for in-region mineral certification Influencing policy and legislation
