VECO Consumer Satisfaction Survey CALL CENTER SERVICE
Q# Variable # Variable ID Answers
1
location
1 2
cald_3mo
2 3
cald_prv
1 - Yes 2 - No
3 4
change
1 - Yes 2 - No 3 - Not Applicable
3.1 5
compare
1 - Worse 2 - Same 3 - Better 4 - Much Better 5 - Not Applicable
4 6
kno_cctr
1 - Yes 2 - No
5 7
one_nmbr
1 - Yes 2 - No
6 8
timescol
1 - 1 to 2 times 2 - 3 to 4 times 3 - 5 times or more
1 - Cebu Proper 1 - Yes 2 - Mandaue 2 - No City 3 - Consolacion to Liloan 4 - Talisay City 5 - Minglanilla to San Fernando 6 - Cebu City's Mountain Barangays