COLLABORATION SYSTEMS AND TECHNOLOGY

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COLLABORATION SYSTEMS AND TECHNOLOGY

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TRACK: COLLABORATION SYSTEMS AND TECHNOLOGY

Minitrack: Communication and Information Systems Technology for Emergency Management
The world spends annually between 16 and 23 billion US dollars in disaster assistance. In 2010 as many as 373 natural disasters occurred, causing 296, 800 victims and affecting more than 207 million people. The world’s population will double (from 680 to 1500 million) the number of people living in areas prone to natural disasters. Communication and Information System Technology will profoundly change disaster management in years to come. There is increasing evidence that mobile devices and social media are being used by citizens in innovative ways to help them manage the consequences for themselves, families, and communities of natural disasters. These contacts are ad hoc, poorly integrated with public service responses to the disasters, and with varying degrees of usefulness/success. As more citizens own wireless communication devices, and the conditions for using such devices in disasters improve, correspondingly more information will originate through Human Centered Sensing, both opportunistic (information provided spontaneously through sensors in wireless devices) and participatory using social media. The trend of increasing traffic flow originating in affected citizens will pose many challenges. Few countries that are prone to natural disasters have a satisfactory degree of preparation; citizens lack the required knowledge to react appropriately, even when alerts come in a timely manner. Also, prevailing attitudes counteract life-saving moves, e.g. staying in the affected area out of fear of losing property and despite personal risk. Thus, effective crisis response in disaster-prone areas requires culture-dependent learning and training. This is an immense task requiring collaboration between social scientists from development studies and developers of apps for the expected availability of tablet devices and the like in future to come. Large natural disasters imply very long recovery. In terms of economic cost, disasters often have their greatest impact during prolonged periods of time after the occurrence of the catastrophe. Innumerable people are displaced, they live precariously, they suffer from inactivity, and are left on their own. Networks established for disaster response, coupled with (expected low cost) tablets computers will provide a rich platform for context dependent selfhelp information. It will also facilitate running schools for children and young people. Again, this opens collaborative channels between developer of apps and social scientists specializing in developing countries, cultural conditions and learning science. Powerful new technologies will be exposed to security risks. Thus, enhanced security, privacy and trust must be a cross-cutting component of emergency management systems. Therefore, this minitrack provides a venue for systemic and holistic issues related to all

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phases in the disaster management cycle: • prevention and mitigation • preparedness • alert • response • recovery • post disaster Papers that address advancing any of these aspects through technical, organizational, or behavioral change are encouraged. These may include simulation studies, case-based research, empirical studies, and other applications of quantitative and qualitative methods. Topics include, but are not limited to: • • • • • • • • • • Ad-hoc networks for emergencies Propagation and channel modeling of typical disaster areas and crisis regions Social media and Human Centered Sensing in emergencies Artificial Intelligence (AI) based content management, disaster mapping, pattern recognition, triage and prioritization of assistance Case studies Advances in crisis management methods and practice Security and safety models for emergency management systems Self-help schemes and eHealth for disasters and emergencies Culture-dependent learning and training and context dependent self-help information Group and team performance in EP&M with integrated systems and collective intelligence methodologies

Minitrack Leaders Jose J. Gonzalez (primary contact) University of Agder Faculty of Engineering and Science Centre for Communication and Information Systems Technology in Emergency Management Service Box 509 NO-4898 Grimstad Norway Tel: +47-37233240 Email: [email protected] Bartel Van de Walle Tilburg University School of Economics and Management Warandelaan 2 5000 LE Tilburg The Netherlands Tel: +31 13 466 2016 Email: [email protected] Murray Turoff Information Systems Department New Jersey Institute of Technology

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University Heights Newark,NJ 07102 Tel: (973) 596-3366 Fax: (973)596-5777 Email: [email protected] Jose J. Gonzalez has long experience as professor of ICT and information security at the University of Agder, and as adjunct professor of information security at Gjøvik University College, both in Norway. He leads the Centre for Communication and Information Systems Technology for Emergency Management. Dr. Gonzalez has published in leading journals and conferences on SD modeling, information security, critical infrastructure, organizational learning and Interactive Training Environments. Many of these papers are the result of international cooperation involving an extensive network of German, Norwegian, Spanish, Swedish and American partners. Among the most recent large-scale projects led and coordinated by Dr. Gonzalez is AMBASEC (funded by the Research Council of Norway and the Norwegian Oil Industry Association), dealing with incident response and handling in eOperations in the oil & gas sector. He also participated in the recent SEMPOC project, funded by the EU through the European Programme for Critical Infrastructure Protection. Bartel Van de Walle is tenured associate professor in the Department of Information Management, Tilburg School of Economics and Management at Tilburg University (the Netherlands). His main research interests are in the design, use and evaluation of crisis management information systems, in particular for humanitarian crises. He has conducted research for various European or UN funded projects in Africa (Cameroon, Chad, Democratic Republic of Congo, Egypt, Morocco, Mozambique, Senegal, and South-Africa), the Middle East (occupied Palestinian territories and Jordan), China, Russia, as well as in several universities and research labs in Europe and the USA. Bartel has published nearly 100 reviewed papers in proceedings of international conferences and journals. He has served as a reviewer, advisor or consultant for the Flemish Minister of Science and Innovation (20102011) American, Dutch and Flemish National Science Foundations, the European Commission, and the United Nations (ISDR, OCHA and WHO). Bartel received a prestigious Marie Curie Fellowship in 2005 for his research on threat rigidity and computer-mediated communication and decision making. Bartel co-founded the international Information Systems for Crisis Response and Management (ISCRAM) Community in 2004. Murray Turoff is Distinguished Professor Emeritus at New Jersey Institute of Technology (NJIT). His main research interests are information systems, computer mediated communication systems, delphi design, policy analysis, planning methodologies, interface design, systems evaluation, emergency preparedness information systems, learning systems design, online learning, technological forecasting & assessment, collaborative systems, group decision support systems, management information systems, social impacts of computer & information systems, and management of computer and information systems.

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