Computer & Network Support

George Nicolopoulos [email protected] Cell: (248) 379-5420 Objective: d which offers To obtain a fulfilling and challenging job in the computer fiel longevity? Experience: September 2009 to Present Computer Mechanics: Computer Systems Specialist a Supported 15 separate networks via telephone and field work a Instructed and Supported Microsoft Office and other MS Applications a Word with business owners to maximize effectiveness of computer system a Developed and expanded into multiple vertical markets a Initiated aHelp Desk Coordinatora, an outbound call program a Analyzed consumers needs and develop a working plan to meet the desired goals a Installation of hardware, software, and network systems as well as provide tra ining for these systems both in house and in the field a Created the trouble tracking and maintenance board a Developed Customer Service as well as in-house training programs January 2010 to Present Davenport University-Livonia: Instructor a A+ PC Hardware & Operating System, Windows a Microsoft Operating Systems: 2000 Pro, XP Pro, Server 2003 a Linux Administration , Advanced Linux Administration a Microsoft Office 95-2003, Explorer, Word, Excel, Access, Visio, Outlook a Develop PC and Application Training to augment provided curriculum September 2002 to September 2009 ITT Technical Institute-Canton: Instructor a PC Hardware & Operating System, Windows , Mac OS X, Vista a Microsoft Operating Systems: 2000 Pro, XP Pro, Server 2003 a Linux Administration , Advanced Linux Administration a Visual Basic, Python, Cyber crime a Microsoft Office 95-2003, Explorer, Word, Excel, Access, Visio, Outlook a Develop PC and Application Training to augment provided curriculum August 2002 to May 2003 Baker College Owosso: Instructor May 1994 to August 2002 Computer Mechanics: Computer Systems Specialist Education: a University of Michigan, Dearborn. BS, Bachelor of Scienc e a Eastern Michigan University a BEDU 542 Info System Security for Mgrs a DIS 243 Research Methods & Techniques a Macomb County Community College a Linux Administration & Advanced Linux Administration a Certified Ethical Hacker Training: Secuti.org a VmWare User active Member a Microsoft Technical Sales Specialist a Microsoft Office Preinstallation Specialist a Small Business Preinstallation Specialist a CWSP-CWNA Training a Sandler Sales Institute a CompTIA IT Sales Professional a Cisco Professor Professional: Security Development Training a Sales Training Sales Examination for Windows Licensing a Windows Server 2000, Windows 2003 Preinstallation Specialist a Windows XP Preinstallation Specialist a IT Sales Professional, Technical Sales Specialist

Certifications: a A+ Certification, Linux+, Network +, Server 2003Installation & Configuration a Microsoft Certified Professional, Linux Administration, Security + Skills: Hardware: PC Hardware Hubs NICas Hard Drives Floppy Drives CD-ROM Drives Printers Tape Backup Scanners Digital Cameras Modems

SCSI Adapter Cards

Computer/Technical Skills: Microsoft Office Applications HTML MySql System 370/390 OS 390 N+MVS JCL Windows 7 Window Server 2003/2008 VB6 Windows Scripting Sql Server a00, a03 LAN/WAN Technology PHP Linux JavaScript Apache Web Development Virtual Server net Office 2000, 2007 Cisco Switches/Routers ctory Sharepoint 2010

VB. IIS Active Dire