Computer Electronics Technician or Computer Hardware Technician

Computer Repair, Setup / Purchasing ____________________SUMMARY____________________ Purchasing professional with 10 years of sign manufacturing office experience, c ombined with a 13-year history as an IT Administrator. Additional experience in computer repair, installation, and maintaining over 20 computers. Completed the CompTia A+ certification in computer servicing. ____________________EXPERIENCE____________________ 1998 to Present - Computer Technician Hrarmon Sign Company, Harmon Sign Company, Toledo, Ohio Performed hardware and software support and installation. Operated computer help desk assisting users with problems and solutions. Diagnosed hardware problems w ith modems, printers, cables, or telephones. Performed troubleshooting of comput er systems and related equipment. Performed software and mechanical upgrades. Pe rformed routine maintenance on all types of Windows based computer equipment and printers. Knowledgeable in computer software, hardware and procedures. Diagnose d application errors and network connectivity problems. Assisted management and other company employees in solving computer related problems. Installed and upgr aded computer and network components. Replaced and upgraded motherboards, CD-ROM s, and hard drives. Instructed users on the use of equipment, software, and manu als. 1999 to 2010 - Purchasing Harmon Sign Company, Toledo, Ohio Negotiated special pricing with vendors saving over $35,000.00 per year. Negotia ted, issued, and maintained blanket purchase orders for production materials. Pr epared purchase orders and bid requests. Purchased materials, supplies, and serv ices for all company needs. Conferred with vendors: obtained product and service information, pricing, availability, and delivery schedule. Purchased more than $700,000.00 annually. Responsible for all purchase requisitions including mainta ining blanket purchase orders to support daily production. ____________________EDUCATION____________________ 2000 Statzenburger College, Toledo, Ohio Certified as an A+ CompTia computer service technician. 1975 - H.S. Diploma Maumee High School, Maumee, Ohio ____________________SKILLS SUMMARY____________________ * Problem Resolution * Presentations * Planning / Scheduling * Computer Literacy * Troubleshooting/Repairing Problems * Record Keeping * Vendor Negotiations * Equipment Purchases * Wireless * System Upgrades * Training and Support * Hardware Configuration * Hardware Installation * Desktop Support * Software Configuration * Computer Assembly ____________________CERTIFICATIONS____________________

Bargaining with Vendors and Suppliers Certificate of Continuing Education Rockhurst University, Toledo, Ohio 2006 to 2006 CompTia A+ Certification Statzenburger College, Toledo, Ohio 2000 to 2000 ____________________REFERENCES____________________ Available upon request