continuous improvement specialist

MARY HASSLER 8972 Braxton Drive * Eden Prairie, Minnesota 55347 Phone: (952) 797-6329 * Email: [email protected] BUSINESS PROCESS IMPROVEMENT SPECIALIST Energetic change agent with more than 17 years of experience in engineering and business. Skilled in leading continuous improvement teams, managing projects and implementing business systems. Proven ability to collaborate creatively across organizational boundaries to build relationships and successfully implement impr ovement initiatives. PROFESSIONAL EXPERIENCE GENERAL MILLS - Minneapolis, Minnesota (March 2010 - present) Internal Consultant, Continuous Improvement Lead three business units in developing continuous improvement strategy and impl ementation plans, including development of savings targets, improvement methods, education plans and project plans. * Model and incorporate the foundational principles of Total Employee Involvemen t, Learn-Do-Teach and Zero Loss Mentality. Integrate and teach businesses to use a suite of continuous improvement tools, including risk assessment, problem sol ving, and process improvement. * Facilitate process mapping sessions and lead meetings to document current and future state information. Guide business teams through future state process desi gn, including requirements, future state process maps, project charters and chan ge plans. Leverage change management methods to drive culture change and advanc e process capability. * Model and teach project management concepts and methods to business managers. EDL CONSULTING - Northbrook, Illinois (2006-2008) Operations Manager Supported 30 consultants in a vibrant eCommerce consulting practice. Managed op erations as headcount and revenue doubled over a two-year period. * Invoicing and Accounts Receivable - Implemented an integrated, on-line, expens e reporting tool that reduced invoicing time by more than 50%. Enabled the busi ness to scale by developing processes documentation for invoicing, bookkeeping, and accounts receivable. * Project Close - Collaborated with practice directors, project managers, develo pment engineers and clients to develop and implement a comprehensive process to assess projects at launch, at the mid-point, and after completion. Integrated th ree improvement ideas into the requirements process, client satisfaction survey and project planning template. * Employee Support and Performance Management - Assisted in implementing a perfo rmance management tool to align employee goals with corporate business strategy. Negotiated the contract, developed a user guide, conducted a pilot, and trained employees to ensure successful implementation. FAMILY LEAVE (1998-2006) Hands-on mother of three children, one with special needs. Care included researc h in child development, educational methods, and various interventions to enable a beautiful child with learning disabilities and physical challenges to achieve her potential. MARY HASSLER, PAGE 2

MOTOROLA, INC., Cellular Infrastructure Group - Arlington Heights, Illinois (198 9 - 1998) Project Manager, 10X Reduction in Time (1996-1998) Primary catalyst in focusing a large software development organization on a corp orate time-to-market initiative. Led the development of a cross-functional cycle time council that developed strategy and divisional/organizational action plans . Communicated results and metrics to key stakeholders and corporate leadership on status of projects. Project Manager, Reengineering and Enterprise Integration/ERP Initiative (1993-1 995) Managed a multi-million dollar reengineering and ERP system implementation proje ct for six manufacturing facilities. * Package Selection - Led the development of the business case and RFP; evaluate d 5 ERP packages, and selected software and consulting firm partners within 6 mo nths for a global, multi-plant manufacturing organization. * Process Mapping - Documented current state processes and metrics for engineeri ng data, order entry, procurement, materials management, manufacturing reporting , shipping and consolidation. Revised and implemented new metrics. Generated fut ure-state processes, considering best-practices and leveraging the new technolog y offered by the ERP system. * Finite Scheduling - Implemented a "lean manufacturing" strategy and finite sch eduling tool in a circuit board manufacturing division. Integrated the shop floo r reporting and CIM systems to reduce inventory and minimize change over time. Section Manager, Quality and Process Engineering, Hybrid Circuits (1992-1993) Re located a manufacturing unit; implemented a quality system; managed process and test engineers and technicians. Senior Program Manager, North American Infrastructure Division (1991-1992) Colla borated with software engineering, the customer support center, and divisional e xecutives to solve customer issues. Prepared and presented customer metrics at q uarterly user group meetings. Led customer teams in preparing technical present ations. Senior Engineer Technical Operations (1989-1991) Implemented material handling a nd manufacturing methods improvements that resulted in 71% reduction in cycle ti me, 61% reduction in WIP inventory levels, and increased build rate of 130% with the same headcount. GENERAL MOTORS CORPORATION (1983-1988) Manufacturing Systems Engineer, Delco Electronics Division, Kokomo, Indiana, and Reynosa, Mexico. Opened a green-field plant in Reynosa, Mexico for manufacturin g digital instrument clusters. Purchased assembly lines and circuit board separa tion equipment, designed the factory layout, and completed capacity studies, lin e balancing and labor budgets for a $30M facility. Industrial Engineer, AC Spark Plug Division, Flint, Michigan Co-operative Engineering Student, Saginaw Steering Gear Division, Saginaw, Michi gan EDUCATION Master of Engineering Management (MEM) - Northwestern University, Evanston, Illi nois, 1996 Bachelor of Science, Industrial Engineering - Iowa State University, Ames, Iowa, 1985 TRAINING * AFFILIATIONS * INTERESTS

Training - Process Design - Open Source Six Sigma; Motorola management training , SEI Software Development Maturity Model training, General Motors Quality Engin eering I, II and III courses

Affiliations - Professional Engineer in State of Iowa (1991-2007), Iowa State U niversity Alumni Association, PACER Simon Technology Center, Parent Liaison for IL Early Childhood Education Program, member of the Special Education Advisory C ouncil for Eden Prairie Schools Interests - Organizational development, reading, gardening, cooking