Customer Service

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JEAN T. FURS 92 CROWN STREET BRISTOL, CT 06010 860-585-0295 [email protected]

SUMMARY A self-disciplined, conscientious, professional, with an excellent work ethic, with over fifteen years combined service experience. Background includes administrative support, inside sales, and purchasing. KEY COMPETENCIES IN * Adaptability Communication Computer Literacy * Planning & Organizing Problem Solving Team Player * Leadership COMPUTER BASED TECHNOLOGY * Microsoft Office Suite 2000, Word, Excel, PowerPoint, Outlook Express, Internet, Email * TYPE 65 WPM PROFESSIONAL EXPERIENCE Companions & Homemakers, Farmington, CT 2007 a" present COMPANION & HOME HEALTH AIDE Per-diem ITW Highland, Waterbury, CT M.J. Barlow Staffing Agency, Waterbury CT [Temporary] 08-08 to 10-31-08 SALES ASSISTANT Kronholm Insurance, Glastonbury, CT 01-07 to 11-07

The Merry Group Employment Agency [Temp to Perm] 09-06 to 01-07 SUPPORT TO UNDERWRITERS ConnectiCare, Inc., Farmington CT 04-03-10-05 Adecco Employment Agency Temp to Perm] 01/03-04/03Administrative Assistant Finance Department * Direct Administrative Support to Controller * Work for Director of Financial Operations, and seventeen other support staff when needed * Manage/prioritize departmental responsibilities in a timely manner * Responsible for Corporate Amex and expense account reconciliation's, petty cash, payroll distribution * Data entry new and changes to Vendors in People Soft * Distribution of monthly reports including Financials and Self-Funded reports * Processed all W9 request form taxpayer I.D. number D.O.I competitive filing retrieval * Contacted new hires for interviews for Human Resources * _ACCOMPLISHMENTS: ORGANIZED AND CATEGORIZED CONTROLLER'S CENTRAL FILES; REDESIGNED VACATION REQUEST, NEW VENDOR AND OFFICE SUPPLY FORMS FOR OFFICE EFFICIENCY._ * _INSTRUMENTAL IN IDENTIFYING NEED FOR COMPANY PROGRAM -HEALTH SMART_ * _INSTRUMENTAL IN SUGGESTING COMPANY WIDE COST SAVINGS INITIATIVE _ Jean T. Furs 860-585-0295 John B. Maurer Designs, Inc., Woodbury, CT 04/01-06/02 M. J. Barlow Career & Staffing Services [Temp to Perm] 01/01-04/01 ADMINISTRATIVE ASSISTANT

* Administrative support to President and Office Manager The Woodhall School, Bethlehem, CT 07/99-7/00 SECRETARY AND BOOKSTORE MANAGER * Primary support to faculty and administrators * Maintained student and medical files and created all faculty lists * Distributed student allowances, assisted with petty cash and managed bookstore * Coordinated and scheduled student travel arrangements * _ACCOMPLISHMENTS: RE-ORGANIZED BOOKSTORE AND EDUCATED STUDENTS IN BOOKSTORE MANAGEMENT_ Torrington Supply Company Inc., Waterbury, CT 1995-1999 RETURN COORDINATOR / EXPEDITOR * Expedited for corporate office and branches, utilizing Eclipse system * _ACCOMPLISHMENTS: DEVELOPED WORKING SYSTEM FOR PROCESSING RETURNS_ * _RECOMMENDED AND REDESIGNED FORMS FOR ACCURATE TRACKING OF RETURNS_ M. J. Daly & Sons, Inc. Waterbury, CT 1991-1995 BUYER * Purchased valves, fittings, pipe and office supplies utilizing WDS-II purchasing and inventory control system. * Completed special projects assigned by Operations Manager * _ACCOMPLISHED THE SETUP AND MAINTENANCE OF ALL MANUAL PURCHASING AND INVENTORY CONTROL SYSTEMS_ *

_NEGOTIATED CONTRACTS FOR OFFICE SUPPLIES AND LARGE OFFICE MACHINERY_ * * _TURNED INVENTORY EVERY TWO MONTHS_ VOLUNTEER EXPERIENCE NAMI/CT 1998, 1999, 2004 PROVIDER EDUCATION TEACHER F.H. Maloney Correctional Institution, Cheshire, CT 1994-1995 INTERNSHIP - VOLUNTEER Morris Foundation, Waterbury, CT 1994-1995 DRUG AND ALCOHOL VOLUNTEEREDUCATION / PROFESSIONAL DEVELOPMENT Goodwin College a" Waterbury CT Computerized Bookkeeping Certificate 2006 Naugatuck Valley Community College, Waterbury, CT a"60 credit Human Services Naugatuck Valley Community College, State Certified Nurses Aide-Certificate 1999 CPR & First Aide 2009 Improving Negotiating Skills for Buyers Toastmasters International a"three yearsCOMMUNITY AFFILIATIONS Board of Ethics, City of Bristol a" Appointed 2002-2005 IAAP-Bristol Chapter a" Membership 2003 CT Purchasing Association- Membership 1991-1995

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