electronics Tech or Field Service Tech or Tech support

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electronics Tech, Field Service Tech, Tech support with 16 years experience looking for a Direct Contributor position.

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ADRIAN H. NEAL 10717 Jordan Court (303) 840-8546 Parker, CO 80134 [email protected] SUMMARY Electronics Technical Engineer whose ability to assess, troubleshoot and problem solve has directly resulted in achieving customer satisfaction. While working in the electronics and telecommunications fields, attained positive results dire ctly through persistence, tenacity, and mentoring. The ability to work closely with the customer through personal contact has also contributed to this success. The following are other office and technical skills: * Excellent verbal and written communication * Outstanding leadership ability * Proficient in Microsoft Office 95, 98 & Above * Excellent typing skills * Motivated & disciplined self starter * Calm under pressure TECHNICAL SKILLS * Qualified On (OTDR) Optical Time Domain eter * Certified on Tellabs 5500 DACS equipment * Oscilloscope * Voltage analyzers and meters * Fiber optic splicers * Fiber optic light meters PROFESSIONAL EXPERIENCE CONVERGINT TECHNOLOGIES 2009-2010 Field Service Specialist Service, troubleshooting and repa ir on various access control and video equipment * Work with systems such as Lenel, G.E. S2, AMAG, Schlage, and many others. * Customers include large business as well as Government clients. * Certified on Lenel 1000 AMAG, G.E. Facility Commander Wnx and Schlage Custome r relations skills are a plus and performed with each customer. Reflectom

NISCAYAH, Wheat Ridge, CO 2008-2009 Field Service Specialist * Service, troubleshooting and repair on various access control and video equipm ent * Work with systems such as Lenel, G.E. S2 and many others * Customers include large business as well as Government clients. * Certified on Lenel, G.E. Facility Commander Wnx. * Customer relations skills are a plus and performed with each customer. HBE, Denver, CO 2006-2008 Field Service Tech * Performed field service on various access control equipment. * Worked with systems such as Lenel, G.E., Software House, Cassi Russco, and man

y others. * Customers included Small and large business and Government clients. GLOBAL TELECOM, Englewood, CO 2005- 2006 Field Service Manager * Installations, troubleshooting and repair of residential and and commercial se curity, fire, and cctv systems. * Perfomed various management task such as attendance verifications, timesheet c ontrol, quality control and scheduling. * Customer and company relations for both residential and business customers. SIEMENS BUUILDING TECHNOLOGY, Littleton, CO 003-2005 Field Service Specialist 2

* Installation, troubleshooting and repair of residential and commercial securit y, access control and video security systems. * Worked with systems such as Software House, G.E. DMP, and Cassi Russco * Performed pre and post job walk through to insure all requirements were met * Performed job requirements in a very timely manner RAYTHEON POLAR SYSTEMS, Englewood, CO 2002-2003 Marine Electronics Technician * Test, repair and troubleshoot electronic equipment used on board National Scie nce Foundation Vessels used for Antarctic exploration. * Performed diagnostics completed wiring and installation of scientific test equ ipment. * Preformed these function in international waters of South America and Antarcti ca. ICG COMMUNICATIONS, Englewood, CO 2000 - 2001 Network Operations Technician * Tested, troubleshot, isolated, documented and resolved customer issues on purc hased DS3 and above telecommunications circuits. * Performed head to head testing, digital cross-connects. * Provided hands-on site technicians nationwide. * Set up conference calls and pages for customer and field engineers and technic ians. WESTINGHOUSE AIRBRAKE TECHNOLOGY, Denver CO 1994 - 2000 Electronic Technical Engineer II * Performed field engineering updates, troubleshooting and repairs on automatic braking systems (EPIC) Electro Pneumatic Integrated Control used on locomotives in the railroad industry worldwide. * Supervised and trained all railroad workers involved on the use, maintenance a nd electronic specifications of the EPIC. * Involved in the sales and inventory of all parts used on the electronic brakin g equipment. * Updated computer software and hardware, and ensured that the customer had what ever they needed to keep their industry running smoothly. * Traveled extensively in the U.S. and abroad. Strong written and oral communic ations skills were very useful. EDUCATION A.S. Degree in Electronics Technical Engineering - National Education Center

PROFESSIONAL CERTIFICATION AND TRAINING PROGRAMS Certificate in Business Management - Pacific Afloat College Education, USS Dulut h U.S. Navy Advanced School - Inventory Management ICG certified on OC-12, OC-48 SONET Amag, Lenel, G.E. facility Commander, Schlage access control certifications

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