ESI Masters 2009

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Gain PDUs when you attend each course!

The George Washington University’s Master’s Certificate In

Project Management

Complete 7 highly intensive and informative courses essential for project management professionals!

Associate’s Certificate In

Project Management

Complete 3 valuable courses to gain vital skills and knowledge to enhance your career and capabilities

1 2 3 4 5 6 7

Managing Projects

24 – 26 January 2009 or 6 – 8 June 2009 or 31 October – 2 November 2009

Quality For Project Managers Scheduling And Cost Control

27 – 29 January 2009 or 9 – 11 June 2009

1 – 5 March 2009 or 11 – 15 October 2009

Project Leadership, Management And Communications
25 – 27 April 2009 or 8 – 10 August 2009 or 3 – 5 November 2009

Contract Management Principles And Practices
28 – 30 April 2009 or 11 – 13 August 2009

Project Risk Management

31 May – 3 June 2009 or 8 – 11 November 2009

Project Management Applications
5 – 9 July 2009 or 6 – 10 December 2009
Organised By

Dubai, UAE
Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

The Associate’s Certificate In Project Management
The Associate’s Certificate In Project Management provides an introduction to project management for business professionals or those who wish to gain education and skills in a specific area of project management. Backed by The George Washington University School of Business in Washington DC, USA (GW), this certificate is ideal for project leaders, project team members, project assistants, new project managers, professionals from other areas who work with project managers or anyone seeking career development in project management.







Master’s Certificate In Project Management

Professionals who attain the Master’s Certificate In Project Management have attained the knowledge and experience necessary to effectively oversee all aspects of project management including initiation, scheduling, quality, procurement and communications issues. This professional certificate, recognized throughout the industry, is backed by The George Washington University School of Business and Public Management and distinguishes truly professional project managers from their peers.

Requirements
The Associate’s Certificate complements the Project Management Institute’s new Certified Associate in Project Management (CAPM ) credential and begins to lay the
®

To earn a Master’s Certificate in Project Management, you must successfully complete all seven courses within four years.

groundwork for anyone seeking PMI’s Project Management Professional (PMP ) certification.
®

Course Order
Although there are no prerequisites for these courses, we strongly recommend that you begin with Managing Projects to provide an overview to the program. You may then structure the program to meet your needs. Project Management Applications is designed as the final course in the program and should only be taken after completing at least four of the previous courses.

Requirements
You must successfully complete three courses from the series within two years (including Managing Projects), to receive the Associate’s Certificate In Project Management.

The Learning Path
Step One: Complete the foundation course: • Managing Projects Step Two: Complete two electives from the following course listing: • Project Leadership, Management And Communications • Scheduling And Cost Control • Quality For Project Managers • Project Risk Management • Contract Management Principles And Practices Step Three: Receive The Associate’s Certificate in Project Management from George Washington University.

Preparing For The PMP ® Exam
This course of study enables you to address the entire project management body of knowledge (PMBOK® Guide) established by the Project Management Institute (PMI®). As you complete the courses, you will also be preparing for PMI’s Project Management Professional (PMP®) exam.

Course Order
Although there is no order in which you must take the courses leading to the Associate’s Certificate, we recommend that you take the introductory course first to become familiar with basic project management terminology and principles. NOTE: All courses taken for the Associate’s Certificate may be applied toward a Master’s Certificate in Project Management.

Build Your Professional Credentials
Demonstrate your ongoing commitment to project excellence by taking the further four courses required to achieve a Master’s Certificate In Project Management.

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

About The Associate’s Certificate And Master’s Certificate Courses
Course Completion Certificates
Each time you complete a course and pass the final exam you receive a certificate of completion from The George Washington University School of Business and Public Management.

Course Timing
Registration will be at 08.00 on the first day of each course. All courses will begin at 08.30 and conclude at 14.30 with lunch. There will be breaks for refreshments at approximately 10.30 and 12.30 each day.

Academic Credits
These courses are recognized by a variety of continuing education programs including: • Professional Development Units (PDUs) from PMI • GW Master’s Degree Program • Continuing Education Units (CEUs) from the International Association for Continuing Education and Training (IACET) • American College on Education (ACE) College Credits Institute for Certification of Computing Professionals (ICCP) Contact Hours • Continuing Professional Education (CPE) Credit

Additional Project Management Training Accredited By George Washington University
The George Washington University Master’s Certificate In IT Project Management - 7 highly intensive and focused courses essential for project management professionals specializing in information technology 1. 2. 3. 4. 5. 6. 7. Managing IT Projects Software Testing For Better Project Management IT Risk Management Network And Telecom Principles For Project Managers Systems Integration Project Management Scheduling And Cost Control Project Leadership, Management And Communications

The George Washington University
The George Washington University School of Business and Public Management is dedicated to excellence: in its teaching and research about management, in the public and private sectors, within the United States and internationally. The school has a 100 year history of preparing men and women for leadership in both the public and private sectors. Known internationally for its dedication to academic excellence, the school draws students from all parts of the United States and around the world. Beyond first class teaching and scholarship, the school’s faculty offers practical experience in the issues and challenges confronting business and government. Its research centers link faculty and students with US and international business and government organizations. Recent distance learning initiatives have expanded the school’s global reach.

For full details, visit www.iirme.com/esiIT The George Washington University Advanced Master’s Certificate In Project Management - 5 high level, strategic project management training courses for experienced project managers 1. 2. 3. 4. 5. Requirements Management – A Key To Project Success Leading Complex Projects Aligning Project Management With Organizational Strategy Leading Project Managers Program Management

For full details, visit www.iirme.com/advmc

GW Master’s Degree Program
The George Washington University offers a Master of Science Degree in Project Management within its School of Business and Public Management. The program allows both full and part time options and is ideal for working professionals. Students are required to complete 13 courses for a total of 36 credit hours. The University will award advanced standing towards its Master of Science in Project Management to those students who earn an ESI/GW Master’s Certificate. All Master’s Certificate holders may receive credit for up to three core courses, for a total of up to nine credit hours (which represents 25% of the credit required for the GW degree). The university will determine which degree program courses will be waived on the basis of the comparable certificate courses taken.

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

1

Managing Projects
24 – 26 January 2009 or 6 – 8 June 2009 or 31 October – 2 November 2009
Course Topics
a. b. c. d. e. f. g.

Learn How To:
• Master fundamental project management skills, concepts and techniques • Link project goals and objectives to clear, compelling stakeholder needs • Develop work breakdown structures • Set realistic, measurable objectives and ensure positive results • Estimate project costs and schedules using simple, proven techniques • Establish a dependable project control and monitoring system

1. Introduction To Project Management
What are “projects”? Why project management? The project life cycle Influences on a project Key stakeholders Project management process groups Project manager responsibilities

2. Project Initiation
a. b. c. d. e. f. g. Understanding the role of senior management Needs assessment Project selection - Benefit/cost ratio - Present value and net present value Building SMART objectives - Specific - Measurable - Agreed to - Realistic - Time-constrained Developing requirements Project charters Project requirements document

Course Synopsis
Gain a solid understanding of project management methods with this comprehensive introductory course. Gain practical experience in proven project management techniques and discover a wealth of valuable, flexible tools that you can use immediately to ensure the success of any project in any type of organization. This course provides the foundation, techniques and tools to manage each stage of the project life cycle, work within organizational and cost constraints, set goals tied directly to stakeholder needs, get the most from your project management team and utilize state-of-the-art project management tools to get work done on time and within budget. Covering the entire project life cycle, this course is built around the latest insights from the Project Management Institute’s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), which incorporates information critical to project success. You’ll learn project management skills through case studies, hands-on exercises and practical experiences that can immediately be applied to your job. This approach yields a comprehensive project management experience, including the early stages of defining project requirements, developing work breakdown structures, project change control and closeout. As the flagship course in the ESI/GW Master’s Certificate in Project Management, Managing Projects opens the door to more efficient project implementation. The program’s other courses provide opportunities for you to build on the knowledge you gain during this course to enhance your project management capabilities. As part of your course materials, you’ll also receive a copy of Project Management Terms: A Working Glossary, second edition, by J. LeRoy Ward, PMP.

3. Project Planning
a. Scope planning b. The work breakdown structure c. Estimating d. Schedule planning e. Network diagrams - CPM f. Speeding up the schedule g. Project management planning software h. Cost planning i. Responsibility matrix j. Resource loading and leveling k. Risk planning l. Procurement planning m. Communication and quality planning

4. Project Implementation
a. b. c. d. e. f. g. h. i. j. Baselines Developing the project team Organizations and team structures Managing change Managing risk Performance reporting Reserves Assessing and monitoring project performance Earned value Sunk costs

5. Project Closeout
a. Scope verification and customer acceptance b. Administrative and contractual closure c. Transferring lessons learned to future projects

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

2

Quality For Project Managers
27 – 29 January 2009 or 9 – 11 June 2009
2. Planning Project Quality
a. b. c. d. e. f. g. What is quality planning (QP)? QP inputs and tools and techniques Stakeholders and customers - Types - Importance of identification - Prioritization Project quality requirements - Identifying requirements - Sources of requirements - Common characteristics of quality requirements - Prioritizing project quality requirements Project quality standards - SMART quality standards - Benchmarking Quality function deployment (QFD) QP outputs

Learn How To:
• Integrate project quality management into the entire project life cycle • Use five steps to plan effectively for project quality management • Use five steps to assess and improve your organization’s current quality capabilities to ensure that projects will meet specified quality standards • Ensure customer satisfaction by monitoring results using project quality control tools • Apply project quality management tools and techniques to “real world” project management situations



Course Synopsis
This course applies quality principles to project management itself, as well as to the products and services resulting from projects. It brings to the forefront the essentials of project quality management and its vital link to business success, with a focus on the tools and essentials of effective quality management that work for your organization, regardless of your industry. The course prepares the project manager to be a positive force in using project quality management to help ensure project and business success. Businesses today realize that customer satisfaction and thus competitive success hinge on the effective implementation of quality concepts, tools and techniques. This includes defining business quality standards, determining performance measurements, and continuously improving processes, procedures and products. This course shows you how to integrate quality management concepts with project management practices to create a successful quality management program to support your business success. You will learn about the philosophy and principles of quality management and learn how to translate these concepts into specific actions that are key to successful project quality efforts. The course presents a five-step model for successfully planning project quality, a five-step model for effectively assuring project quality and a quality-control toolkit, all of which you can immediately apply to your work environment. With a strong emphasis on exercises, this course gives you the opportunity to apply quality strategies and skills to real-world scenarios. You will practice concepts, tools and techniques using modularized case studies that require immediate and direct application of skills learned. The strategies of quality management and continuous improvement dovetail with project management concepts to increase your control over objectives, work and performance. Master these proven methods and discover how quality greatly contributes to and enhances project success.

3. Assuring Project Quality
a. b. c. d. e. f. g. h. i. j. What is quality assurance (QA)? QA inputs and tools and techniques Developing QA activities Investigating QA capabilities - Gap analysis - Flowchart - SWOT analysis Process improvement QA activities and the project quality management plan Quality audits Quality path vs. critical path QA and change control QA outputs

4. Controlling Project Quality
a. b. c. d. e. f. g. h. i. j. k. What is quality control (QC)? Major questions of QP, QA and QC QC inputs and tools and techniques The voice of the customer and the voice of the process “Good enough” approach Taguchi’s loss function Quantum innovation vs. continuous improvement Plan-do-check-act (PDCA) cycle Basic quality control toolkit - Check sheets - Histograms - Pareto charts - Flowcharts - Cause-and-effect diagrams - Interrelationship digraphs - Scatter diagrams - Run charts - Control charts - Design of experiments QC activities and the project quality management plan QC outputs

Course Topics
a. b. c. d. e. f. g.

1. Managing Project Quality
What is quality? Quality and the triple constraint What is project quality management? - The three processes - How it fits into the project life cycle The evolution of quality Systems thinking The cost of quality Formal quality systems



5. Putting Project Quality To Work

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

3

Scheduling And Cost Control
1 – 5 March 2009 or 11 – 15 October 2009
Course Topics
1. Essential Background
a. b. c. d. e. a. b. c. d. e. f. g. h. i. a. b. c. d. e. f. g. a. b. c. d. a. b. c. d. e. a. b. c. d. e. f. g. Overview of the project management life cycle The triple constraints Planning tools Project requirements – a review The work breakdown structure – a review Using estimates for scheduling and cost control The basic rules of estimating Levels of estimating and estimate types - Top-down vs. bottom-up - Order of magnitude - Budget - Definitive Four estimating methodologies Identifying controllable costs - Resource - Material - Direct - Indirect Planning for risk with contingency Building the project resource pool - Using resources to build estimates - The responsibility matrix Time-controlled estimates Resource-limited estimates Network scheduling Validating schedules Arrow diagrams and precedence diagrams Basic scheduling and network calculations Advanced precedence relationships and the critical path Alternative constraints Gantt and milestone charts Establishing baselines Understanding types of baselines Time-phased distribution of costs Cumulative cost curves The process of control Identifying sources of change Screening change Updating the project plan Communicating change

Learn How To:

• Use the work breakdown structure to develop a network diagram • Calculate schedules using PERT/CPM • Identify, assign and tabulate resource requirements • Predict costs and work time using specific levels and estimate types • Plan for contingencies and anticipate variations • Predict future project performance based on historical data • Monitor changes and close out projects on time

2. Estimating

Course Synopsis

Develop effective measures for scheduling and controlling projects as you put the tools of project management to work. In this course, you’ll focus on managing the constraints you face in any project: limits on time, human resources, materials, budget and specifications. Discover proven ways to work within your identified constraints without letting predefined limits curtail creativity or innovation. You will gain hands-on experience, practicing your skills in building project requirements and the work breakdown structure. You’ll learn a sound, logical framework for scheduling and controlling project activities. You’ll also master techniques for estimating, forecasting, budgeting, monitoring, controlling, analyzing and reporting costs and interpreting the meaning of earned-value data. Individual and small-group exercises feature scenarios that help hone these skills and a comprehensive toolkit provides practical field guidance. Discover a number of sophisticated tools and techniques that you can use to manage time and costs effectively on every type of project. This is one of the program’s most popular courses, classes fill up quickly, so register early. Participants in this course will receive ESI’s Earned Valued Formula Finder, which puts the information you need to determine cost, schedule, estimate at completion and estimate to complete values for your projects right at your fingertips.



3. Scheduling

4. The Baseline

Recommendation: Please bring a calculator to class.

5. Managing Change Within The Project

6. Evaluation And Forecasting

Causes of variances Establishing the “data date” for evaluation Controlling costs and schedule late in the project Components of the project audit Considerations in establishing a monitoring system Earned value Advanced earned-value forecasting tools Steps in completing the project Scope verification Contract closeout Administrative closure

7. The Exit Strategy
a. b. c. d.

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

4

Project Leadership, Management And Communications
25 – 27 April 2009 or 8 – 10 August 2009 or 3 – 5 November 2009
Course Topics
1. Leadership And Management
a. What is leadership? b. The difference between leadership and management c. Assess your leadership competencies and developmental needs d. Articulate your leadership vision, in light of the assessment, and consider the best way(s) to realize it e. Processes for establishing direction, aligning people and motivating people to follow your vision f. Identify different leadership styles - Tasking - Encouraging - Steering - Entrusting

Learn How To:

• Lead project teams through more effective communication • Identify motivational value systems to improve productivity and cooperation • Recognize the role of business and personal ethics in leadership • Describe predictable change stages and identify appropriate leadership strategies for each stage • Utilize a powerful four-stage collaborative negotiation process • Create a Leadership Development Plan to implement when you return to work

Course Synopsis

This is an interactive course designed to provide a solid foundation in key leadership competencies and to provide you with the opportunity for a truly transformational leadership experience. As a participant, you will complete a self-assessment of your leadership skills, then master the basics of these leadership competencies: setting direction, aligning people, motivating and inspiring, leading teams, communicating, building relationships, facilitating ethical conduct, negotiating, and leading change. After you assess your skills, you’ll create and refine a personal leadership vision and work on strengthening your leadership competencies as you develop your personal Leadership Development Plan. You’ll learn how to empower yourself and other team members through more effective negotiation based on an understanding of the differences between competitive and collaborative negotiation approaches and you’ll gain an appreciation of the importance of a collaborative “win/win” negotiation process. You will gain a clear understanding of why communication is so important - regardless of how a project is organized. You will discover how business and personal ethics can influence your leadership style and personality, and how your individual leadership style and personality can influence the course a project will take. Working with other professionals and an experienced instructor/ facilitator in an interactive classroom environment, you’ll engage in revealing case studies, lively discussion and practical exercises. Project managers and business professionals who need to increase their leadership skills will find this course to be extremely valuable as they master important skills to get the most from their most valuable project management resource - their people!

2. Leading Effective Teams
a. b. c. d. What is a team? The stages of team development - Forming - Storming - Norming - Performing - Adjourning Leading and maintaining effective, productive teams Evaluate team progress and coach team members as necessary

3. Building Relationships
a. How individual differences affect your ability to lead b. Identify your motivational patterns using the Strength Deployment Inventory (SDI®) c. How to be more influential by understanding motivational patterns d. Using an understanding of individual differences to help you manage conflict more effectively

4. Ethics And Leadership
a. b. c. d. a. b. c. Define ethics and the link between ethics and trust The role of ethical behavior and leadership The difference between personal and organizational ethics Discuss the effect of the triple constraint on ethics

5. Negotiating Conflict
Major sources of conflict on project teams The five modes of handling conflict - Forcing - Smoothing - Withdrawing - Compromising - Problem Solving The difference between competitive negotiation and collaborative negotiation d. Conflict scenarios and strategies for initiating conflict resolution e. Power bases used in typical organizations f. How to plan and conduct collaborative negotiation a. b. c. d. Your role in a changing organization Predictable stages of adjusting to change Appropriate leadership strategies for each stage Developing a change management plan

6. Leading Change

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

5

Contract Management Principles And Practices
28 – 30 April 2009 or 11 – 13 August 2009
Course Topics
1. Understand The Contract Management Process
a. b. c. d. a. b. c. d. a. b. c. d. Contract management definition Description and uses of contracts Buyer and seller perspectives Contract management and the PMBOK™ Concept of agency Types of authority Privity of contract Contractor personnel

Learn How To:

• Identify contract components and understand the process from start to finish • Select the right contract type for your project • Decipher contract ‘legalese’ • Choose the offer that will result in the best value for the buyer • Agree on objectives, requirements, plans and specifications • Negotiate favorable terms and make revisions to the contract • Apply the “10 rules of contract interpretation” in project disputes • Administer contracts appropriately and know when and how to terminate before or upon completion

2. Teamwork – Roles And Responsibilities

Course Synopsis

3. Concepts And Principles Of Contract Law

As a project manager, you must be able to work effectively with contracting managers, purchasing professionals and subcontractors to accomplish key objectives. Because contracts are developed in an increasingly complex environment, including the rising use of contracted supplies and services throughout government and industry, a solid understanding of the contracting process is critical, and can give you an advantage whether you are on the buyer’s or seller’s side. Gain an overview of all phases of contracting, from requirements development to closeout. See how incentives can be used to improve contract results. This course explores these vital issues from the project manager’s perspective, highlighting your roles and responsibilities to give you greater influence over how work is performed. You will also discuss actions that can be taken to help ensure that contractors or subcontractors perform as required under the contract. Lectures are combined with case studies, exercises and negotiation role-playing to maximize the learning experience. Effective contract negotiation and administration can ensure project success, speed performance, and reduce risks and costs along the way. Discover the keys to contracting from your perspective in this practical course.

Mandatory elements of a legally enforceable contract Terms and conditions Remedies Interpreting contract provisions

4. Contracting Methods

a. Contracting methods – competitive and non-competitive b. Purchase cards, imprest funds or petty cash c. Sealed bidding, two-step sealed bidding, competitive negotiation and competitive proposals d. Reverse auctions e. Purchase agreements vs. contracts f. Single-source negotiation vs. sole-source negotiation Uncertainty and risk in contract pricing Categories and types of contracts - Incentive - Fixed-price - Time and materials - Cost-reimbursement Selecting contract types Procurement planning Solicitation Bid/no-bid decision making Proposal preparation Understanding the PMBOK™

5. Developing Contract Pricing Agreements
a. b. c.

6. Pre-award Phase
a. b. c. d. e.

7. Award Phase
a. b. c. d. e. f. a. b. c. d. e. f. g. h. i.

Source selection process Selection criteria: management, technical, and price criteria Evaluation standards Evaluation procedures Negotiation objectives Negotiating a contract - Tactics and counter-tactics (buyers vs. sellers) - Document agreement or walk away Key contract administration policies Continued communication Tasks for buyers and sellers Contract analysis Performance and progress Records, files and documentation Managing change Resolving claims and disputes Termination

8. Contract Administration

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

6

Project Risk Management
31 May – 3 June 2009 or 8 – 11 November 2009
Course Topics
1. The Basic Foundations Of Project Risk Management
a. Definition and characteristics of “risk” b. Elements and factors of risk - Event (future occurrence) - Probability (uncertainty) - Impact (amount at stake) c. Types of risk d. Components of risk management - Identification - Quantification - Response development - Response control

Learn How To:
• Use a practical, eight-step process to manage project risk • Identify threats and opportunities and weigh their relative value in your project • Control multiple risks using limited strategies • Overcome psychological barriers to risk in stakeholders and team members • Make risk and opportunity integral components of your next project plan

Course Synopsis
Project management is opportunity management. It is the ability to seize opportunities, minimize threats and achieve optimum results. Too often, risk management is seen as reactive, or worse, unresponsive. Nothing could be further from the truth. In this course, you will work through the proactive approach to threat and opportunity – based on a clear understanding of the powerful nature of both qualitative and quantitative approaches to risk management. You will also examine threat and opportunity from both a top-down and bottom-up perspective, using ESI’s proven eight-step risk management process. Using effective tools, including ESI’s highly regarded risk assessment model, you will learn how to evaluate and respond to risk at the project and task levels. Included in the course is a multi-part case study that takes you from a risk overview at the beginning of a project through the challenges of ongoing assessment and reassessment of threats and opportunities throughout the project. You will end the course with new practices to apply in your environment and new insights into the implications and advantages of applying risk management.

2. Risk Management Planning And Identifying Risks
a. Risk management planning b. Risk identification c. Idea generation tools and techniques

3. Analysis Fundamentals
a. Probability and impact b. Presenting risk - Narrative - Qualitative - Quantitative c. Probability analysis

4. Analyzing And Prioritizing Risk
a. b. c. d. e. f. g. Determining risk tolerances Analyzing risks Establishing and evaluating profitability Risk-based financial tools and techniques Expected-value analysis Decision trees Prioritizing risks

5. Planning For Risk
a. b. c. d. Risk response strategies for opportunities and threats Risk acceptance Risk avoidance Risk mitigation - Probability minimization - Impact minimization e. Transference f. Establishing reserves

6. Execution, Evaluation And Update
a. b. c. d. e. f. Risk response control Execute risk strategies Contingency plans and workarounds Risk evaluation Reassessing risk Risk documentation

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

7

Project Management Applications
5 – 9 July 2009 or 6 – 10 December 2009
Course Topics
1. Team Building
a. Project assignment - Initial project assessment - Team ownership b. Organizational assessment: working with what you have - Staffing - Resources - Management support c. Options assessment - Pre-emptive troubleshooting - Historical review

Learn How To:
• Select the level of staffing, resources and management support required for a project • Assemble a project team and gain commitment on project objectives • Assign tasks based on work breakdown structure • Estimate time and costs and present a project plan to team members and stakeholders • Create a project binder documenting each stage of the project and lessons learned

Course Synopsis
Watch basic concepts come to life in this course: a comprehensive synthesis of core project management principles designed to reinforce skills learned throughout the core curriculum. Build on your new competencies and test your skills as you work in teams to complete an extensive, realistic project case study. You will propose, plan and execute a full-scale project under typical organizational constraints. Follow your project through the life cycle, resolving issues of performance, scheduling and control as you address questions of leadership and management. Each team member will take a turn as project manager, defining objectives and performing tasks and producing deliverables critical to the project’s success. You will receive a complimentary copy of ESI’s Project Management Tools CD for your use, following the classroom experience. Confirm your mastery of the core principles of project management in this experiential course and gain the hands-on confidence to practice new skills in your organization. Participants in this course will receive ESI’s Earned Valued Formula Finder, which puts the information you need to determine cost, schedule, estimate at completion and estimate to complete values for your projects right at your fingertips. Reminder: This advanced, practice-based course caps the ESI Project Management curriculum and is intended for experienced project managers. Because it pulls together competencies gained in the other core project management courses, participants should complete at least four other core courses before taking Project Management Applications. Recommendation: We recommend bringing a laptop computer (with MS Project software) for use in class.

2. Pre-proposal Analysis And Planning
a. b. c. d. a. b. c. d. e. f. Analyzing the market Assessing risk Building the team and reviewing roles Developing a plan to complete the proposal Evaluating the requirement Evaluating bid contracts Obtaining the team’s commitment Writing the winning proposal Delegating to team members Managing time constraints

3. Proposal Kickoff And Preparation

4. Post-award Planning
a. Project kickoff meeting - Goals - Participants - Principal points b. Detailed project planning

5. Negotiation/Agreement
a. b. c. a. b. c. d. e. Four steps of pre-negotiation preparation Negotiation performance - Exploratory sessions - Joint-gain resolution Post-negotiation activity - Memoranda and documentation - Communication Measuring performance Managing risk and uncertainty Reporting progress and following up Managing change and achieving project control Leveling resources

6. Implementation

7. Closeout
a. Team - Review - Closeout - Reassignment b. Project - Documentation - Lessons learned c. Organization d. Client - Sign-off - “Ownership” - Revenue enhancement

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

Meet Your Expert Instructors
Alan Patching is one of
Australia’s most sought after business presenters. He has extensive experience in working with groups from the Gulf region. If one word can be used to describe Alan Patching, that word is ‘credibility’. He was formerly the Chief Executive Officer of the organisation that owns Sydney’s Olympic Stadium and was the owners’ Project Director, responsible for managing and overseeing the design and construction of the largest Olympic stadium ever built. A venue described by then International Olympic Committee President Juan-Antonio Samaranch as ‘the most impressive stadium I have ever seen in my life’. Alan Patching has personally managed or directed development projects worth over AUD$ 6 billion. He has personally negotiated several huge property transactions including the largest property deals in Australia’s property history (over AUD$ 1.2 billion) and the country largest commercial lease. He is a member of several professional institutions and a Fellow of the Australian Institute of Management and the Australian Institute of Quantity Surveyors. He is the author of several books and audio albums including ‘The Futureproof Corporation’. Alan Patching delivers a high energy mix of humour, take-home content, anecdotes and audience involvement. His credibility, experience and finely tuned platform skills truly set him apart from other business presenters.

Claude Maley is Managing Director of
Mit Consultants, a consultancy and education practice servicing international clients in managing change and Chairman of a business solutions company. He started his career as a systems engineer with IBM in 1965, after reading estate management and building construction at the London School of Building, and has held various management positions for international organizations and companies. His functional management and consulting experience with major corporations such as Alcatel, BP, Cartier, Caterpillar, Ericson, GE, Hewlett-Packard, IMS International, Overseas Containers Limited, Renault Automobile, Siemens to name but a few, has spanned more than 35 years in manufacturing, distribution, transportation and marketing services sectors. This has exposed him to a variety of situations that have all forged a deep understanding of the issues governing the management of change by projects. Claude is a PMP, Professional Instructor and Lecturer in general organizational and project management, sales and marketing, leadership and motivation. In the practice of his consulting and education profession, he has worked with more than 60 different nationalities in more than 40 nations in all continents. Claude is fluent in English, French, Spanish and Italian. Author of educational courses and papers on business solutions, management of change by projects, organizational management and leadership, Claude is a Member of the International Project Management Association, the Project Management Institute and the Association Francophone de Management de Projet.

What have delegates said about Alan’s previous courses?
‘Alan is just fantastic …skills acquired through Alan will go a long way in enhancing my career’
Syed Ali Rizvi, Senior Systems Analyst Kuwait National Petroleum Company, Kuwait

What have delegates said about Claude’s previous courses?
“This course has broadened my cognitive horizon and given me a framework to work on future projects”
Hilal Al Hinai, MTC Project Director Ministry of Defense, Oman

‘Very nice approach to a very interesting course’
Sinan Rasheed, Chief Engineer Mechanical Dubai Silicon Oasis Authority, UAE

“Claude applies aspects on the course in a way which effectively covers all boundaries and challenges of project management”
Abdullah Al Hammadi, Project Manager Etisalat, UAE

‘Mr Alan is the right person for the job’
Awn Sharif, The National Health Authority Doha, Qatar

“I liked this course. It will enhance my vision towards project management”
Saeed Al Mehairbi, Assistant Project Manager ADNOC, UAE

‘Brings a new angle, fresh methodology …and the tools to achieve it’
Arshed Hussain Elahi, Project Manager Arab Insurance Group, Bahrain

“Claude’s vast experience across industry sectors has been a valuable asset to the program”
Dr Shekhar Gothoskar, Director Medical and Drug Regulatory Authority Boehringer Ingelheim Middle East, UAE

Tel: 971-4-3352437 Fax: 971-4-3352438 Email: [email protected] Web: www.iirme.com/esiproject

IIR Middle East certified by

Master’s Certificate In Project Management Associate’s Certificate In Project Management
ISO 9001:2000

FIVE EASY WAYS TO REGISTER
971-4-3352437 IIR Holdings Ltd.
PO Box 21743, Dubai, UAE

971-4-3352438

[email protected]

GCS/IIR Holdings Ltd.
P O Box 13977, Muharraq, Kingdom of Bahrain

www.iirme.com/esiproject
For further information and Group Discounts contact 971-4-3352483 or email: [email protected]
Yes, I want to register for: Event
Managing Projects (3 days) Quality For Project Managers (3 days) Scheduling and Cost Control (5 days) Project Leadership, Management and Communications (3 days) Contracting Management Principles and Practices (3 days) Project Risk Management (4 days) Project Management applications (5 days)

WEB BC2826
Date
n BC2826: 24 – 26 january 2009 n BC2827: 27 – 29 january 2009 n BC2831: 1 – 5 March 2009 n BC2835: 25 – 27 April 2009 n BC2836: 28 – 30 April 2009 n BC2838: 31 May – 3 june 2009 n BC2842: 5 – 9 july 2009 – – – – – pay just US$ 19,990 pay just US$ 6,790 pay just US$ 6,190 pay just US$ 5,995 pay just US$ 5,495 job Title

Date
n n n n n n n n n BC2839: BC2864: BC2840: BC2846: BC2844: BC2865: BC2845: BC2849: BC2851: 6 – 8 june 2009 31 October – 2 November 2009 9 – 11 june 2009 11 – 15 October 2009 8 – 10 August 2009 3 – 5 November 2009 11 – 13 August 2009 8 – 11 November 2009 6 – 10 December 2009

Price
US$ 2,995 US$ 2,995 US$ 3,995 US$ 2,995 US$ 2,995 US$ 3,795 US$ 3,995

Discounts

al Murooj Hotel

JW Marriott Hotel

SaVE US$ 3,775 when you register for the entire Master’s Certificate SaVE US$ 1000 when you register for nine training days SaVE US$ 800 when you register for eight training days SaVE US$ 795 when you register for seven training days SaVE US$ 495 when you register for six training days

Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.
Department Email Mobile

PERSOnaL DEtaILS:
Title 1st Delegate 2nd Delegate 3rd Delegate 4th Delegate
to assist us with future correspondence, please supply the following details:

First Name

Surname

Head of Department Training Manager Booking Contact Company: ....................................................................................................................................................................................................................................................................................... Address (if different from label above): ............................................................................................................................................................................................................................................ .............................................................................................................................. Postcode: .................................................. Country: ....................................................................................... Tel: ......................................................... Fax: ..................................................... Yes! I would like to receive information about future events & services via email. No. of employees on your site: My email address is: ..................................................................................................................... 0-49 50-249 250-499 500-999 1000+ Nature of your company’s business: .................................................................................................................................................................................................................................................

Payments

A confirmation letter and invoice will be sent upon receipt of your registration. Please note that full payment must be made upon receipt of the invoice and prior to the event. Only those delegates whose fees have been paid in full will be admitted to the event. You can pay by company cheques or bankers draft in Dirhams or US$. Please note that all US$ cheques and drafts should be drawn on a New York bank and an extra amount of US$ 6 per payment should be added to cover bank clearing charges. All payments should be made in favour of IIR Holdings Ltd.

Cancellation

If you are unable to attend, a substitute delegate will be welcome in your place. If this is not suitable, a US$ 200 service charge will be payable. Registrations cancelled less than seven days before the event must be paid in full.

Event Venue
al Murooj Hotel Tel: 971-4-3211111 JW Marriott Hotel Tel: 971-4-2624444

accommodation Details
We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. You can contact the IIR Hospitality Desk for assistance on: Tel: 971-4-4072693 Fax: 971-4-4072517 Email: [email protected] © COPYRIGHT I.I.R. HOLDINGS B.V.

Card Payment

Delegates requiring visas should contact the hotel they wish to stay at directly, as soon as Please charge my credit card: Visa Mastercard American Express possible. Visas for non-GCC nationals may take Name on Card: ..................................................................................................................... several weeks to process. Card Number: ....................................................................... Exp. Date: ............................... may change and IIR reserves the right to alter the
venue and/or speakers. Due to unforeseen circumstances, the programme

avoid Visa Delays – Book now

Signature: .............................................................................................................................

MI PG M300 PROjECT MANAGEMENT

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