Executive Position Profile - Touchstone Mental Health - Executive Director
Content
Presents…
Executive Director of Touchstone Mental Health
Ballinger|Leafblad is proud to present the following information on behalf of our client,
Touchstone Mental Health, in its search for Executive Director.
Collaborating to deliver holistic mental, social and physical health and wellness
services so each person can lead a life full of opportunity.
www.touchstonemh.org
PRESENTING OUR CLIENT ~ Touchstone Mental Health
ABOUT THE ORGANIZATION ~ WHO TOUCHSTONE SERVES
Of Minnesota’s approximate 5.2 million residents, 719,000 will experience a mental illness in
their lifetime. This is equal to 1 in 4 Minnesotans. One in 17 people in the state of Minnesota
live with serious and persistent mental illness.1
In the seven-county, Twin Cities community, approximately 169,000 adults live with a serious
and persistent mental illness diagnosis of major depression, schizophrenia, bi-polar disorder
and/or borderline personality disorder.1
In addition, studies show that men and women living with serious mental illness have a 58year life expectancy – 25 years less than the general population. This disparity is directly
related to an increased incidence of chronic diseases, including heart disease, pulmonary
disease, cancer and diabetes.1
Touchstone Mental Health is an organization of excellence dedicated to creating innovative,
person-centered care with individuals whose lives are affected by mental illness. Touchstone
considers each person as a whole person, and integrates treatment, care and resources that
support a healthy mind, body, and spirit. Touchstone is a point of reference guiding clients,
1
Retrieved from Touchstone Mental Health Website: http://www.touchstonemh.org/about-us/mental-illness-in-the-twin-cities
Page 1
community members and residents toward recovery and well-being. Experienced staff
encourage each person to define their life goals— physical, mental, emotional, spiritual,
social, vocational and interpersonal—and staff provide the tools so people achieve them.
Touchstone Mental Health serves more than 1,100 adult women and men annually,
supporting their lives in our communities. The staff understands that a key predictor of
stability among adults living with mental illness is their reduced reliance on psychiatric
hospitalization to help them manage their mental illness systems. More than 90% of men and
women in a Touchstone program for a year or longer have remained out of the hospital.2
The staff also understands that one of the leading barriers to improved mental and physical
health among adults living with mental illness is the lack of housing stability. Between 50
and 70% of the homeless population in Minnesota reports having a diagnosis of mental
illness.2 Touchstone community members, residents and clients who have actively
participated in a Touchstone program for a year or longer have a 91% success rate
maintaining stable housing.2
MISSION, VISION, CORE VALUES AND PHILOSOPHY ~
Mission
Touchstone Mental Health’s mission is to “Inspire Hope, Healing and Well-Being.”
Vision
Touchstone Mental Health is an organization of excellence, creating innovative, personcentered care with individuals whose lives are touched by mental illness, and transforming
how services for mental, physical and social health intersect to achieve optimal wellness.
Core Values
Touchstone Mental Health believes people with mental illness deserve and are entitled to be
treated with dignity, respect and compassion; to express and achieve their hopes, needs and
desires; to find meaning in their lives on their own terms; to be self-directed to make choices
about their lives; to participate in treatment that follows best practices and considers their
psychiatric difficulties within the context of their family and community; to never be
homeless and to live in safe and affordable housing that fosters their well-being; and to
receive assistance from advocates who recognize and address problems like safe and
affordable housing, vocational opportunities and discrimination.
2
Retrieved from Touchstone Mental Health Website: http://www.touchstonemh.org/about-us/mental-illness-in-the-twin-cities
Page 2
Philosophy
Recovery from mental illness and whole person wellness starts at Touchstone Mental
Health.
Touchstone Mental Health considers each person as a whole; integrating treatment, care
and resources that support a healthy mind, body, and spirit. Touchstone Mental Health is a
point of reference, guiding clients, community members and residents toward recovery and
well-being. The staff encourages each person to define their life goals— physical, mental,
emotional, spiritual, social, vocational and interpersonal—and provides the tools so people
achieve them.
SUMMARY OF PROGRAMS
Holistic Approach to Care: Because People are a Sum of Many Parts, Not a Diagnosis
Touchstone’s services make it possible for individuals to survive and thrive in the
community, avoid frequent hospitalizations, build supportive relationships, and make
educated choices for improved health and well-being. Touchstone Mental Health uses the
latest in evidence-based practices as well as innovative approaches to help create success
for those served by staff.
Intensive Residential Treatment Services, Minneapolis and Bloomington
Residents receive services 24-hours a day, 7 days a week to help support symptom
stabilization as well as gain the independent living skills necessary to assist with successful
reintegration into the community. An average stay is 90 days.
Rising Cedar Apartments, Minneapolis
Rising Cedar Apartments is a ground-breaking healing space offering supportive services – a
truly therapeutic living environment for 40 people who are otherwise at high risk for
hospitalization, nursing home care, or homelessness.
Assisted Living, New Hope
Supportive services for residents include individualized illness and symptom management
skills, on-site nursing, recreation and socialization, symptom management, meditative and
mindful movement classes, nutrition support and congregate dining.
Home and Community Based Services
Along with long-term stable housing, clients have access to mental health support, health
care coordination, community activities and individualized services needed to enhance
strengths and develop skills necessary to promote independence and community
integration.
Intentional Communities
Individuals throughout Hennepin County receive adult rehabilitative mental health services
which enable community members to develop and enhance psychiatric stability, social
Page 3
competencies, personal and emotional adjustment and independent living and community
skills when these abilities are impaired by the symptoms of mental illness.
Care Coordination
Care Coordinators act as a central contact point for clients with a mental health or physical
disability. Specialized offerings include in-person health risk assessment, individualized care
plan, referrals and coordination with social service agencies and community resources,
support around transitions of care, and service coordination with medical, dental and mental
health professionals.
Targeted Case Management
Case Managers offer individualized services for adults with a diagnosis of serious mental
illness, including assistance with gaining access to needed medical, social, educational,
vocational, financial and other necessary services.
Health and Wellness Services
With a focus on the holistic needs of adults living with severe and persistent mental illness,
healthcare practitioners provide a path to wellness through the use of holistic health
assessments, health awareness, education programs and an array of complementary
services.
PRESENTING THE POSITION OF EXECUTIVE DIRECTOR
PRIMARY RESPONSIBILITES
Leadership and Vision
• Execute the vision and provide innovative strategic direction for the organization and
for its individual program areas.
• Lead, motivate and support staff to realize the mission and goals of the organization
through teamwork, high quality programs, strong administrative practices and a
commitment to accountability for results.
Program Management
• Oversee existing programs and the development of new programs to further the
organization’s mission and that are financially sustainable.
• Evaluate and measure the results of programs; make changes as needed to enhance
programmatic outcomes.
Financial Management
• Work with finance staff to ensure strong financial management of the organization.
• Monitor finances of the organization on a monthly, quarterly and yearly basis.
• Ensure the organization’s continued financial sustainability through long-term
planning, forecasting and oversight.
Page 4
Institutional Relations
• Work effectively and collaboratively with city, county and state administrators and
elected officials in pursuit of organizational goals.
• Collaborate appropriately with other organizations in support of Touchstone’s
strategic plan, such as Minnesota Community Healthcare Network (MCHN) and
Minnesota Association of Community Mental Health Programs
Community & Public Relations
• Serve as spokesperson for the organization to the media and represent the
organization at the local, state and national level.
• Connect with a wide and diverse group of partners and stakeholders, including
elected officials, civic and business leaders, nonprofit allies and the general public.
• Work with the Director of Development and Marketing to develop key messages and
positions and to effectively share those messages through the website, email, social
media, print and broadcast outlets and internal communications.
Fundraising
• Work with the Board of Directors and development staff to create and implement a
fundraising plan to meet and exceed the annual organizational budget.
• Build and maintain relationships with corporate and philanthropic partners and
individual donors and actively and directly engage in fundraising.
Staff Development
• Hire, supervise, support and evaluate leadership of the organization, including five to
six direct reports.
• Ensure a positive culture of continuous improvement of programs and services and
professional development for all staff.
• Ensure accountability of program goals through evaluation and rigorous commitment
to the use of data.
Board Development
• Engage with board members, using their abilities to further the goals of the
organization.
• Support board members and committees with regular and open communications.
DESIRED EXPERIENCE, LEADERSHIP STYLE AND CHARACTERISTICS
The new Executive Director will bring superior strategic planning and implementation
skills along with an orientation to help the organization grow into the future. Further,
this individual will have an unwavering commitment to quality programs and data-driven
program evaluation. Financial and budgeting skills will be essential as well.
For this executive position, collaboration is key. The fully qualified candidate will have
superior organizational management skills with the proven ability to positively coach and
develop staff. S/he will be politically astute, and able to work thoughtfully and
Page 5
diplomatically with multiple interest groups. Skills in working with a board of directors and
an approach of cultivating strong and positive board member relationships will be highly
valued.
Strong written and verbal communication skills are important for the Executive Director.
This role is best suited for a thoughtful and authentic communicator with excellent
interpersonal abilities and the ability to communicate effectively with individuals and
groups of all sizes from clients and staff to individual donors and policymakers.
The ideal candidate will be visionary, action-oriented, entrepreneurial, adaptable, and
innovative. S/he will be a capable problem solver with an ability to focus on multiple tasks
and priorities. S/he will possess experience with behavioral health or healthcare
administration in addition to general management, change management and strategic
business acumen.
Finally, the following characteristics are critical for the new Executive Director: integrity,
empathy, honesty, passion, positive attitude, creativity and a demonstrated commitment to
the values of Touchstone Mental Health.
BALLINGER|LEAFBLAD WELCOMES YOU CONTACT US FOR MORE INFORMATION:
Marcia Ballinger, PhD
Co-Founder/Principal
651-341-4840
[email protected]
Lars Leafblad, MBA
Co-Founder/Principal
612-598-7547
[email protected]
Touchstone Mental Health believes that each individual is entitled to equal employment opportunities without
regard to race, color, creed, religion, national origin, sex, marital status, disability, genetic information, use of
public assistance, age, sexual orientation, familial status or activity on a local human rights commission. The right
of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all
other conditions of employment.
Page 6
Executive Director of Touchstone Mental Health
Ballinger|Leafblad is proud to present the following information on behalf of our client,
Touchstone Mental Health, in its search for Executive Director.
Collaborating to deliver holistic mental, social and physical health and wellness
services so each person can lead a life full of opportunity.
www.touchstonemh.org
PRESENTING OUR CLIENT ~ Touchstone Mental Health
ABOUT THE ORGANIZATION ~ WHO TOUCHSTONE SERVES
Of Minnesota’s approximate 5.2 million residents, 719,000 will experience a mental illness in
their lifetime. This is equal to 1 in 4 Minnesotans. One in 17 people in the state of Minnesota
live with serious and persistent mental illness.1
In the seven-county, Twin Cities community, approximately 169,000 adults live with a serious
and persistent mental illness diagnosis of major depression, schizophrenia, bi-polar disorder
and/or borderline personality disorder.1
In addition, studies show that men and women living with serious mental illness have a 58year life expectancy – 25 years less than the general population. This disparity is directly
related to an increased incidence of chronic diseases, including heart disease, pulmonary
disease, cancer and diabetes.1
Touchstone Mental Health is an organization of excellence dedicated to creating innovative,
person-centered care with individuals whose lives are affected by mental illness. Touchstone
considers each person as a whole person, and integrates treatment, care and resources that
support a healthy mind, body, and spirit. Touchstone is a point of reference guiding clients,
1
Retrieved from Touchstone Mental Health Website: http://www.touchstonemh.org/about-us/mental-illness-in-the-twin-cities
Page 1
community members and residents toward recovery and well-being. Experienced staff
encourage each person to define their life goals— physical, mental, emotional, spiritual,
social, vocational and interpersonal—and staff provide the tools so people achieve them.
Touchstone Mental Health serves more than 1,100 adult women and men annually,
supporting their lives in our communities. The staff understands that a key predictor of
stability among adults living with mental illness is their reduced reliance on psychiatric
hospitalization to help them manage their mental illness systems. More than 90% of men and
women in a Touchstone program for a year or longer have remained out of the hospital.2
The staff also understands that one of the leading barriers to improved mental and physical
health among adults living with mental illness is the lack of housing stability. Between 50
and 70% of the homeless population in Minnesota reports having a diagnosis of mental
illness.2 Touchstone community members, residents and clients who have actively
participated in a Touchstone program for a year or longer have a 91% success rate
maintaining stable housing.2
MISSION, VISION, CORE VALUES AND PHILOSOPHY ~
Mission
Touchstone Mental Health’s mission is to “Inspire Hope, Healing and Well-Being.”
Vision
Touchstone Mental Health is an organization of excellence, creating innovative, personcentered care with individuals whose lives are touched by mental illness, and transforming
how services for mental, physical and social health intersect to achieve optimal wellness.
Core Values
Touchstone Mental Health believes people with mental illness deserve and are entitled to be
treated with dignity, respect and compassion; to express and achieve their hopes, needs and
desires; to find meaning in their lives on their own terms; to be self-directed to make choices
about their lives; to participate in treatment that follows best practices and considers their
psychiatric difficulties within the context of their family and community; to never be
homeless and to live in safe and affordable housing that fosters their well-being; and to
receive assistance from advocates who recognize and address problems like safe and
affordable housing, vocational opportunities and discrimination.
2
Retrieved from Touchstone Mental Health Website: http://www.touchstonemh.org/about-us/mental-illness-in-the-twin-cities
Page 2
Philosophy
Recovery from mental illness and whole person wellness starts at Touchstone Mental
Health.
Touchstone Mental Health considers each person as a whole; integrating treatment, care
and resources that support a healthy mind, body, and spirit. Touchstone Mental Health is a
point of reference, guiding clients, community members and residents toward recovery and
well-being. The staff encourages each person to define their life goals— physical, mental,
emotional, spiritual, social, vocational and interpersonal—and provides the tools so people
achieve them.
SUMMARY OF PROGRAMS
Holistic Approach to Care: Because People are a Sum of Many Parts, Not a Diagnosis
Touchstone’s services make it possible for individuals to survive and thrive in the
community, avoid frequent hospitalizations, build supportive relationships, and make
educated choices for improved health and well-being. Touchstone Mental Health uses the
latest in evidence-based practices as well as innovative approaches to help create success
for those served by staff.
Intensive Residential Treatment Services, Minneapolis and Bloomington
Residents receive services 24-hours a day, 7 days a week to help support symptom
stabilization as well as gain the independent living skills necessary to assist with successful
reintegration into the community. An average stay is 90 days.
Rising Cedar Apartments, Minneapolis
Rising Cedar Apartments is a ground-breaking healing space offering supportive services – a
truly therapeutic living environment for 40 people who are otherwise at high risk for
hospitalization, nursing home care, or homelessness.
Assisted Living, New Hope
Supportive services for residents include individualized illness and symptom management
skills, on-site nursing, recreation and socialization, symptom management, meditative and
mindful movement classes, nutrition support and congregate dining.
Home and Community Based Services
Along with long-term stable housing, clients have access to mental health support, health
care coordination, community activities and individualized services needed to enhance
strengths and develop skills necessary to promote independence and community
integration.
Intentional Communities
Individuals throughout Hennepin County receive adult rehabilitative mental health services
which enable community members to develop and enhance psychiatric stability, social
Page 3
competencies, personal and emotional adjustment and independent living and community
skills when these abilities are impaired by the symptoms of mental illness.
Care Coordination
Care Coordinators act as a central contact point for clients with a mental health or physical
disability. Specialized offerings include in-person health risk assessment, individualized care
plan, referrals and coordination with social service agencies and community resources,
support around transitions of care, and service coordination with medical, dental and mental
health professionals.
Targeted Case Management
Case Managers offer individualized services for adults with a diagnosis of serious mental
illness, including assistance with gaining access to needed medical, social, educational,
vocational, financial and other necessary services.
Health and Wellness Services
With a focus on the holistic needs of adults living with severe and persistent mental illness,
healthcare practitioners provide a path to wellness through the use of holistic health
assessments, health awareness, education programs and an array of complementary
services.
PRESENTING THE POSITION OF EXECUTIVE DIRECTOR
PRIMARY RESPONSIBILITES
Leadership and Vision
• Execute the vision and provide innovative strategic direction for the organization and
for its individual program areas.
• Lead, motivate and support staff to realize the mission and goals of the organization
through teamwork, high quality programs, strong administrative practices and a
commitment to accountability for results.
Program Management
• Oversee existing programs and the development of new programs to further the
organization’s mission and that are financially sustainable.
• Evaluate and measure the results of programs; make changes as needed to enhance
programmatic outcomes.
Financial Management
• Work with finance staff to ensure strong financial management of the organization.
• Monitor finances of the organization on a monthly, quarterly and yearly basis.
• Ensure the organization’s continued financial sustainability through long-term
planning, forecasting and oversight.
Page 4
Institutional Relations
• Work effectively and collaboratively with city, county and state administrators and
elected officials in pursuit of organizational goals.
• Collaborate appropriately with other organizations in support of Touchstone’s
strategic plan, such as Minnesota Community Healthcare Network (MCHN) and
Minnesota Association of Community Mental Health Programs
Community & Public Relations
• Serve as spokesperson for the organization to the media and represent the
organization at the local, state and national level.
• Connect with a wide and diverse group of partners and stakeholders, including
elected officials, civic and business leaders, nonprofit allies and the general public.
• Work with the Director of Development and Marketing to develop key messages and
positions and to effectively share those messages through the website, email, social
media, print and broadcast outlets and internal communications.
Fundraising
• Work with the Board of Directors and development staff to create and implement a
fundraising plan to meet and exceed the annual organizational budget.
• Build and maintain relationships with corporate and philanthropic partners and
individual donors and actively and directly engage in fundraising.
Staff Development
• Hire, supervise, support and evaluate leadership of the organization, including five to
six direct reports.
• Ensure a positive culture of continuous improvement of programs and services and
professional development for all staff.
• Ensure accountability of program goals through evaluation and rigorous commitment
to the use of data.
Board Development
• Engage with board members, using their abilities to further the goals of the
organization.
• Support board members and committees with regular and open communications.
DESIRED EXPERIENCE, LEADERSHIP STYLE AND CHARACTERISTICS
The new Executive Director will bring superior strategic planning and implementation
skills along with an orientation to help the organization grow into the future. Further,
this individual will have an unwavering commitment to quality programs and data-driven
program evaluation. Financial and budgeting skills will be essential as well.
For this executive position, collaboration is key. The fully qualified candidate will have
superior organizational management skills with the proven ability to positively coach and
develop staff. S/he will be politically astute, and able to work thoughtfully and
Page 5
diplomatically with multiple interest groups. Skills in working with a board of directors and
an approach of cultivating strong and positive board member relationships will be highly
valued.
Strong written and verbal communication skills are important for the Executive Director.
This role is best suited for a thoughtful and authentic communicator with excellent
interpersonal abilities and the ability to communicate effectively with individuals and
groups of all sizes from clients and staff to individual donors and policymakers.
The ideal candidate will be visionary, action-oriented, entrepreneurial, adaptable, and
innovative. S/he will be a capable problem solver with an ability to focus on multiple tasks
and priorities. S/he will possess experience with behavioral health or healthcare
administration in addition to general management, change management and strategic
business acumen.
Finally, the following characteristics are critical for the new Executive Director: integrity,
empathy, honesty, passion, positive attitude, creativity and a demonstrated commitment to
the values of Touchstone Mental Health.
BALLINGER|LEAFBLAD WELCOMES YOU CONTACT US FOR MORE INFORMATION:
Marcia Ballinger, PhD
Co-Founder/Principal
651-341-4840
[email protected]
Lars Leafblad, MBA
Co-Founder/Principal
612-598-7547
[email protected]
Touchstone Mental Health believes that each individual is entitled to equal employment opportunities without
regard to race, color, creed, religion, national origin, sex, marital status, disability, genetic information, use of
public assistance, age, sexual orientation, familial status or activity on a local human rights commission. The right
of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all
other conditions of employment.
Page 6
