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FAQ

Published on May 2019 | Categories: Documents | Downloads: 50 | Comments: 0
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Q. What are the unlimited voice packs? R. Unlimited voice packs allows you to make unlimited calls from airtel landline to any m obile or landline number. You can select your voice top-up pack from the ones mentioned below. a. Rs. 49/month pack  – For Unlimited local calls b. Rs. 99/month pack – For unlimited local and STD calls Above voice pack rent will be over an above the monthly broadband rent until or unless stated otherwise. Q. With Unlimited packs can I make calls to Airtel customers only? R. With these packs, you can call c all any number which include airtel-airtel, Airtel - other service providers, any Fixed Line and Mobile connections. Q. Is there a time t ime restriction during which we can make unlimited calls? R. You can make unlimited calls at any time. This is not a time specific pack. Q. Who can opt for these packs? R. The unlimited home packs are available for re tail use only. Non-retail use is defined as; a. Outgoing calls to more than 300 unique numbers in a week and / or; b. Incoming calls are less than 15 minutes in a week Q. How can I opt for these plans? R. Visit www.airtel.in/voice-packs to subscribe. If you do not have a broadband connection, you will have to buy a new connection. To buy a new connection SMS VOICE to 53636 . Existing customers can send the activation request by sending ‘UNL49’ or ‘UNL99’ to 53636 from their register ed mobile number. Charge of Rs. 3/SMS will apply.

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