GRAS User Guide V1

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GRAS Global Remote Access Service

CSC Global Remote Access Diale Version 3.2 Usage Guide

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Table of Contents

QUICK GUIDE TO GRAS ...............................................................................................

 Main Screen................................................................................................................  Enter User Name and Password................................................................................... Select Connection type.................................................................................................. Select a Phone Number................................................................................................. Connecting ..................................................................................................................  Disconnecting................................................................................................................

SELECTING AN ACCESS NUMBER.............................................................................

Setting up and Editing bookmarks ................................................................................. DIALING PROPERTIES ................................................................................................ ACCESSING USER EXPERIENCE............................................................................ ACCESSING THE PROCESS LOG.............................................................................. ACCESSING THE HELP MENUS................................................................................

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Main Screen at a Glance This will take you to the Dialer main screen.

From this screen the user can: 1.

Enter user name and password

2.

Select service type (Dial up or Local Area Network/ADL/Cable Modem)

3.

Select the phone number or a book-marked Phone number

4.

Select the type of modem to use

5.

Set the dialing properties

6.

Start your connection

7.

View the User Experience

8.

View the Process Log

9.

Access Help Menus

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Quick Guide to GRAS Main Screen To begin using the CSC Global Remote Access dialer, double click the Fiberlink Dialer icon desktop. The following screen will appear:

located

Enter User Name and Password

The username and password (case sensitive) must be entered in the corresponding fields within the account section of the Dialer’s main screen. User names and passwords will be issued with your RAS account.

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Select Connection type

Select the Service type. If you are using a Modem, select Dial Up. If you are using a direct line, click on S and select ADSL.

Select a Phone Number  To select a phone number either; click on the

icon located in the upper left corner of the dialer screen,

Edit | Phone Book from the menu bars, or click the view/change button located in the phone number section

dialer’s main screen. At this point you can click into the “By County, State, City” to select a number usin drill down menus or enter your area code and exchange.

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Connecting Once the user name and password have been entered and a number has been selected (assuming all dialing have been set) the user is ready to connect.

Click the connect box on the right side of the Fiberlink Global Remote Dialer main screen. Once connecte Icon will appear in the system tray. The status of the connection process is displayed in the main window Icon.

As the connection is established, the Dialer will automatically take an update of the phone book so that the up to date numbers are always displayed.

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Accessing the Process Log To view the Process Log information either; click the

at the top of the Fiberlink Global Remote

Dialer screen or choose View | Process log from the menu bars. Click close to exit the Process logScr

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Accessing the Help Menus

To access the Fiberlink Global Remote Dialer help either: click the Help box on the Fiberlink Global Rem Dialer main screen or choose Help | Content from the menu bars.

1. There are three ways to navigate through the help screen; thru Contents, thru Index, and Through Find a. Contents 1. Click the Contents tab at the top of the Help Topics screen. 2. Double click on the

icon view related topics.

3. Double click on the

icon to view specific help information.

b. Index 1. Click the Index tab at the top of the Help Topics screen. 2. Enter search terms in the text input box. 3. Double click on desired topics below. c. Find 1. Click the Find tab at the top of the Help Topics screen 2. Follow the prompts for the Find Setup Wizard

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