Help Desk Technical Design Document

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2.5.1c Presentation Layer ................................ ................................ ................................ ........ 9c
2.5.2c Integration ................................ ................................ ................................ ..................... 9c
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Lists ................................ ................................ ............................................................ 10c
Pages ................................ ................................ ......................................................... 12c
Features................................ ................................ ................................ ...................... 12c
WebParts ................................ ................................ ................................ .................... 12c
Workflows ................................ ................................ ................................ ................... 13c
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V is document describe ig level solution design for ³HelpDesk Request Management System´ Vool, W ic gives t e
detail description.
V is also identified main systems/components involved in external flow applications.

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