HR Director, HR Vice President
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LINDA BALLARD 2628 Cantura, Mesquite, TX 75181 Home: 972-222-7184 Cell: 214-738-4577-Email: CORE COMPETENCIES PROFILE Innovative, accomplished and credentialed professional with a comprehensive back ground in all areas of human resource operations both domestically and internati onally with emphasis in partnering with business leaders for strategic purposes. Organizational development and behavior, people leadership and coaching, recrui ting, compensation, employee relations, diversity, change management, communicat ions, managing budgets, mergers and acquisitions, curriculum development, traini ng and education, HRIS, and multi-location accountability PROFESSIONAL EXPERIENCE ERICSSON, INC. - 1/2007 - Present - Director of Human Resources (United States, Canada - Functional to Sweden) Responsibilities: Human Resources, Leadership, Learning, and Organizational Effe ctiveness. Continuously improve and create best practices protocol, implement di versity and cultural programs, and partner with executives on organizational dev elopment concepts to include mass recruiting, training, compensation analysis/de sign, business scorecards, mergers and acquisitions, and employee high performan ce development. Ensure legal compliance in the areas of federal, state, affirmat ive action, EEOC, OFCCP, etc. Influence change management to transform employee core skill-set to meet business needs. Operate in a cost efficient and innovativ e manner. Coach and partner with business leaders to address market issues, work force planning/selection, retention, and organizational design. Benefits, compen sation, rewards/recognition advisor. Manage and develop staff,. Operate as a ful ly contributing member of management team to execute on vision and strategy deci sions. * Served on a due diligence team for transition and transformation of a major o utsourcing partnership of 6,000 employees * Implemented a recruitment strategy to improve time to fill critical jobs from three months to 45 days * Designed leadership and talent development program for top 200 global positio ns with pass rate of 90% * Communicated both verbally and written with employee and manager population o n significant human resource related change management, timelines and tools/proc esses * Served on global competency management framework (CMF) team that resulted in quicker resource deployment * Created and deployed on-boarding (orientation) and peer advisor program that increased productivity rate by 75% * Selected vendor partners with sourcing group to improve contract terms for 10 0% of existing contracts * Served on global diversity team to improve retention rate for female and mino rity high performers * Implemented mentoring and time management to improve work life balance * Organized teams to improve culture survey results in the areas of operational excellence, motivation, and empowerment and improved results by 5% year over ye ar. * Established a recruiting and compensation model with a tactical resource plan and pyramid approach * Implemented employee relations process for alternative dispute resolution pur poses * Partnered with universities to support scholarships, leadership educational p rograms, and diversity objectives * Developed leadership training and development to actively drive high performa nce results
* Collaborated globally to deliver change management for new performance manage ment tool and manager self-service ERNST & YOUNG, LLP - 3/99 - 1/2007 - National Director of Human Resources (Accou nting, Healthcare, Real Estate, Business Process Improvement, Telecommunications , Finance, Legal) Responsibilities: Oversee National Human Resources, Create/Build Human Resource Infrastructure. Organizational Development/People Effectiveness, Diversity, Lega l and Executive Advisor, Performance Management, Orientation, Interpret/Develop Policies, Training, Employee Retention and Relations, Compensation, Recruiting, Employee Data Analysis, Executive Coaching, Immigration, National Initiatives/Best Practices, Succession Planning, Benefits Advisor, Employee Surveys, Rewards/Recognition, Executive Sc orecards, HR Process Toolkit Developer, and People First Culture Champion. * Created firm-wide best practices (Counseling/Mentoring, On-boarding, HR Repos itory, Peer Advisor, Policies, Performance Management, Coaching, and Resource Ma nagement deployment - Competency Management) * Implemented performance management system utilizing 360 feedback to include a global competency format * Served on several task force committees to streamline HR transformation and w ork-flow to implement shared services * Designed and implemented career competencies through education/career mapping - web-based training * Served on a mergers and acquisitions due diligence integration team for over 2,000 employees * Implemented inclusiveness committees - Women's Advisory Forum, Diversity Foru m, and People Team Leadership * Developed a new variable pay program that focused on individual and team high performance goals * Formalized international transfers recruiting process and new hire on-boardin g program * Recognized as a national resource for organizational management and effective ness functions Linda Ballard, p. 2 NORTH DALLAS BANK & TRUST CO. - 5/98 - 3/99 - Assistant Vice President of Human Resources/Training Responsibilities: Oversee all Human Resource Activities, Build Human Resource In frastructure for four area locations, Legal Advisor, Compensation, Organizationa l Development, Recruiting, Training and Development, and Policies and Procedures * Researched/designed/implemented new performance review system and job descrip tions * Researched and updated compensation analysis and applied to a new matrix syst em * Implemented human resources management system (Ceridian) which resulted in ac curate employee data analysis MALLINCKRODT MEDICAL, INC. - 10/94 - 5/98 - Regional Human Resources Manager/Tra iner Responsibilities: (All phases of start-up regional office) Built Human Resource Infrastructure on Regional level. Recruiting, Performance Management, Compensati on, Human Relations, Technical Training, and Project Management * Increased computer literacy by 40% by using a skills assessment approach thro ugh New Horizons * Designed and implemented Web-based training and a regional Intranet page
KMS SOFTWARE INCORPORATED - 4/93 - 10/94 - Operations Manager - HR Generalist Responsibilities: (All Phases of Startup office) VALERO ENERGY CORPORATION - 12/89 - 4/93 - Office Manager - HR Generalist Responsibilities: (All phases of start-up branch office) COLLEGE RECRUITERS, INC. 12/88 - 9/89 - Office Manager - HR Generalist BLUE CROSS AND BLUE SHIELD 1983 -1986 - HR Coordinator and Claims Examiner TECHNICAL SKILLS: **(Very Computer Literate)** Ceridian, Peoplesoft, Oracle, Internet, Intranet, M S Project Manager, Lotus Notes Developer, Business Objects, Sales Data Warehouse , All Microsoft Products, Outlook, Typing 75-80 EDUCATION: University of Texas at Dallas: Degree Earned - Bachelor of Arts in Public Admini stration Amberton University: Degree Earned - Masters of Science in Business and Human Re lations/Resources Amberton University: Degree Earned - Masters of Business Administration/Strategi c Leadership University of Phoenix: Doctoral Candidate for Organizational Leadership and Mana gement OTHER EDUCATION/CERTIFICATIONS: **Instructor for the University of Phoenix: Human Resources, Organizational Deve lopment and Leadership Courses **Development Dimensions International - Certified to Train 50 Different Perform ance Enhancement Skills **Certified in Lominger's Career/Leadership Architect for Executive Coaching Pur poses **Certified through SHRM in International Human Resources Management **Certified Master Coach - Certified by the Behavioral Institute and Inside Out Coach Methodology **Certified Personnel Decisions International - Manager and Executive Developmen t - 360 Feedback Coach **Certified through Ernst & Young * Certified Learning Leader - I also certified other Learning Leaders * Certified in alternative dispute resolution/mediation * Certified in the Consultative Approach * Certified Coach - After I was certified, I was selected as a mentor for the p rogram and a facilitator of the course MEMBERSHIPS: Society of Human Resource Management (SHRM), Dallas HRM, EMA, and T oastmasters. Also serve on the Board of Directors for the North Texas Diversity Council. COMMUNITY: Texas PTA Board Member, Coach for Destination Imagination, Social Ser vices, and Santa Cop Program
* Collaborated globally to deliver change management for new performance manage ment tool and manager self-service ERNST & YOUNG, LLP - 3/99 - 1/2007 - National Director of Human Resources (Accou nting, Healthcare, Real Estate, Business Process Improvement, Telecommunications , Finance, Legal) Responsibilities: Oversee National Human Resources, Create/Build Human Resource Infrastructure. Organizational Development/People Effectiveness, Diversity, Lega l and Executive Advisor, Performance Management, Orientation, Interpret/Develop Policies, Training, Employee Retention and Relations, Compensation, Recruiting, Employee Data Analysis, Executive Coaching, Immigration, National Initiatives/Best Practices, Succession Planning, Benefits Advisor, Employee Surveys, Rewards/Recognition, Executive Sc orecards, HR Process Toolkit Developer, and People First Culture Champion. * Created firm-wide best practices (Counseling/Mentoring, On-boarding, HR Repos itory, Peer Advisor, Policies, Performance Management, Coaching, and Resource Ma nagement deployment - Competency Management) * Implemented performance management system utilizing 360 feedback to include a global competency format * Served on several task force committees to streamline HR transformation and w ork-flow to implement shared services * Designed and implemented career competencies through education/career mapping - web-based training * Served on a mergers and acquisitions due diligence integration team for over 2,000 employees * Implemented inclusiveness committees - Women's Advisory Forum, Diversity Foru m, and People Team Leadership * Developed a new variable pay program that focused on individual and team high performance goals * Formalized international transfers recruiting process and new hire on-boardin g program * Recognized as a national resource for organizational management and effective ness functions Linda Ballard, p. 2 NORTH DALLAS BANK & TRUST CO. - 5/98 - 3/99 - Assistant Vice President of Human Resources/Training Responsibilities: Oversee all Human Resource Activities, Build Human Resource In frastructure for four area locations, Legal Advisor, Compensation, Organizationa l Development, Recruiting, Training and Development, and Policies and Procedures * Researched/designed/implemented new performance review system and job descrip tions * Researched and updated compensation analysis and applied to a new matrix syst em * Implemented human resources management system (Ceridian) which resulted in ac curate employee data analysis MALLINCKRODT MEDICAL, INC. - 10/94 - 5/98 - Regional Human Resources Manager/Tra iner Responsibilities: (All phases of start-up regional office) Built Human Resource Infrastructure on Regional level. Recruiting, Performance Management, Compensati on, Human Relations, Technical Training, and Project Management * Increased computer literacy by 40% by using a skills assessment approach thro ugh New Horizons * Designed and implemented Web-based training and a regional Intranet page
KMS SOFTWARE INCORPORATED - 4/93 - 10/94 - Operations Manager - HR Generalist Responsibilities: (All Phases of Startup office) VALERO ENERGY CORPORATION - 12/89 - 4/93 - Office Manager - HR Generalist Responsibilities: (All phases of start-up branch office) COLLEGE RECRUITERS, INC. 12/88 - 9/89 - Office Manager - HR Generalist BLUE CROSS AND BLUE SHIELD 1983 -1986 - HR Coordinator and Claims Examiner TECHNICAL SKILLS: **(Very Computer Literate)** Ceridian, Peoplesoft, Oracle, Internet, Intranet, M S Project Manager, Lotus Notes Developer, Business Objects, Sales Data Warehouse , All Microsoft Products, Outlook, Typing 75-80 EDUCATION: University of Texas at Dallas: Degree Earned - Bachelor of Arts in Public Admini stration Amberton University: Degree Earned - Masters of Science in Business and Human Re lations/Resources Amberton University: Degree Earned - Masters of Business Administration/Strategi c Leadership University of Phoenix: Doctoral Candidate for Organizational Leadership and Mana gement OTHER EDUCATION/CERTIFICATIONS: **Instructor for the University of Phoenix: Human Resources, Organizational Deve lopment and Leadership Courses **Development Dimensions International - Certified to Train 50 Different Perform ance Enhancement Skills **Certified in Lominger's Career/Leadership Architect for Executive Coaching Pur poses **Certified through SHRM in International Human Resources Management **Certified Master Coach - Certified by the Behavioral Institute and Inside Out Coach Methodology **Certified Personnel Decisions International - Manager and Executive Developmen t - 360 Feedback Coach **Certified through Ernst & Young * Certified Learning Leader - I also certified other Learning Leaders * Certified in alternative dispute resolution/mediation * Certified in the Consultative Approach * Certified Coach - After I was certified, I was selected as a mentor for the p rogram and a facilitator of the course MEMBERSHIPS: Society of Human Resource Management (SHRM), Dallas HRM, EMA, and T oastmasters. Also serve on the Board of Directors for the North Texas Diversity Council. COMMUNITY: Texas PTA Board Member, Coach for Destination Imagination, Social Ser vices, and Santa Cop Program
