HR Director

 

MARK A. HACKER 32 Old Pewter Lane, Wethersfield, Connecticut 06109 860.818.5884 860. 757. 3366 [email protected]

Highly competent, analytical, and methodical professional with in-depth knowledg e and skills in compensation and benefits administration, strategic business pla nning, general and office management, and employee management honed through eigh t years of success in human resource administration and human resource informati on system. Possess ability to work effectively under pressure to meet deadlines and produce sustainable results. Demonstrated sound ability to successful ly work in astrong team and communicate corporate vision and goals to group, sharing a ppropriate information with colleagues to build camaraderie. Persuasive communic ator; capable of establishing and maintaining strong rapport with individuals at all levels based on knowledge and professionalism. Fast learner and highly ener getic with earnest drive to learn and apply innovative ideas and exceed expectat ions. Key strengths include: -

Benefits Administration HR Payroll Systems and HRIS Technologies HR Program/ Project Management Data Analysis and Decision Making HR Policies and Procedures (Legal/ Compliance) Strategic Planning and Development

PROFESSIONAL EXPERIENCE THE HARTFORD FINANCIAL SERVICES GROUP, INC. ~ Hartford, CT ~ 2002-Present Senior Business Consultant 2007-Present Utilize exceptional skills in efficiently providing technical and functional sup port with operations of all benefit-related activities on a daily basis as well as in assisting with the administration of defined benefit and defined contribut ion retirement plans, including plan design, modification, recordkeeping, report ing, and disclosure. Perform diverse tasks, such as providing user support, trou bleshooting productions issues, and building custom queries to assist in resolut ion. Assume fully liable for collecting onboard and off board information on acq uisitions and divestitures. Facilitate plan audits such as determining correctio n processing, methodology of correction, communications, and others. Ens nsur ured ed com ompl pli ian ance ce wi wit th al all l le ega gal l req requ uir irem emen ents ts by st stri rict ctly ly mo moni nito tori ring ng an d responding to federal and state regulation changes concerning benefits adminis tration Pla laye yed d a lea lead d rol role e in in d def efi ini ning ng sy sys ste tem m spe spec cif ific icat atio ions ns, , pro proj jec ect t sco scope pe, , an and requirements, as well as drafting test cases in order to ensure completeness an d accuracy Ass ssum umed ed ful ull l acc accou ount ntab abil ilit ity y in in del deliv iver erin ing g tra trai ini ning ng an and d pre prese sent nta ati tion ons s on on new processes, procedures, and system upgrades implementation Pro rofi fici cien entl tly y rep repre rese sent nted ed bus usin ines ess s and and HR gro roup ups s re rega gard rdin ing g iss issue ues s re requ quir iri i ng escalation and discussion while ensuring enterprise issues resolution Exe xecu cute ted d hea healt lth h an and w we elf lfar are e ba back ckgr grou ound nd in de dete term rmin inin ing g the the ca calc lcu ula lati tion on of benefit rates, eligibility requirements, and the like Inv nvol olve ved d in in do docu cume ment ntin ing g th the o ou utc tcom ome e wi with new ewly ly hi hir red and ter ermi min nat ated ed se sen ni or executives, including its benefits such as health and welfare, defined benefi t, defined contribution (to include non qualified plans) and stock plan services

 

  Demo Demons nstr trat ated ed exce except ptio iona nal l perf perfor orma manc nce e in anal analyz yzin ing g and and revi review ewin ing g em empl ploy oyee ee stock purchase plan to determine cost savings that resulted in $9M worth of sav ings Led eff ffor orts ts in pl pla ann nnin ing g ch chan ange ges s to to def defin ined ed co con ntr trib ibut utio ion n in incl clud udi ing aut utom oma a tic enrollment feature, automatic increase, and fund changes and terminations Seni Senior or IT Busi Busine ness ss Anal Analys yst t

2005 2005-2 -200 007 7

Meticulously prepared human resource, payroll, staffing, and foundation data bei ng passed to outsourcing vendor. Provided accurate daily and weekly status revie ws with internal team and stakeholders. Proficiently outsourced a broad array of benefits, including defined contribution plans, defined benefit/ pension payrol l, Functioned health and insurance, employeebusiness stock purchase plans, executive stock plan s. as liaison between customers and and IT developers to expedit e mapping of data requirements; prioritized workload based on critical task(s) a t hand. Eff ffic icie ient ntly ly ma main inta tain ined ed ac acc cur urac acy y of of all all da dat ta pa pass ssed ed by co cond nduc ucti tin ng de deta tail ile e d review sessions with business leaders, outsourcing vendors, and subject matter experts (SME) Acc ccur urat atel ely y ide ident ntif ifie ied d iss issu ues and pre rese sent nted ed qu qua ali lity ty re res sol olut utio ions ns to del eliv ive e r results Pro rovi vide ded d eff effec ectu tual al as ass sis ista tanc nce e to to b bus usin ines ess s lea lead der ers s in in cre creat atin ing g new new pla lans ns and reviewing existing plans as well as in organizing administration documents IT Busi Busine ness ss Anal Analys yst t

2002 2002-2 -200 005 5

Spearheaded the testing, coordination, and payout of all salary increases, annua l bonuses, and long-term incentivewhile plansperforming for approximately employees. ilitated application walkthroughs detailed29,000 analysis, design,Fac an d research. Executed functional, customer, and integration testing. Held respons ible for the development and maintenance of all HR/ payroll-related systems, inc luding coordination with HRIS to implement all system changes and upgrades. Pro rovi vide ded d man manag ager ers s wit with h a bet bette ter r wo work rkin ing g en envi viro ronm nmen ent t by by enh enhan anci cin ng a del deli iv ered online system in PeopleSoft Piv ivot otal al in the the de dev vel elop opme ment nt of bu busi sine ness ss sp spe eci cifi fica cati tion ons s for for te tech chn nic ical al im imp pl ementation Cho hose sen n to to rep repr res esen ent t bu busi sine ness ss ana naly lyst st tea eam m as as pro proje ject ct lea ead, d, ma mana nage ger, r, an and d SME for HR-related and sub-system projects Dem emon onst stra rate ted d exc excep epti tion onal al per erfo form rman ance ce in s su upp ppor orti ting ng HR de depa part rtme men nts in pr pro blem avoidance, problem resolution, along with process and workflow design, upgr ade, testing, and knowledge enrichment

EDUCATION/CREDENTIALS Bachelor of Science in International Business ~ 2000 CENTRAL CONNECTICUT STATE UNIVERSITY ~ New Britain, CT Retirement Plans Associate (RPA) Professional Designation ~ In Progress Series of Business Analyst Courses, B2T Training ~ 2006

AWARDS AND HONORS Professional: Human Resource Excellence Award, February ~ 2010 Human Resource Excellence Platinum Award ~ 2006

 

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Human Resource Excellence Gold Award ~ 2004

Military: Honorable Discharge ~ 2002 Army Achievement Medals ~ 2000 ~ 1998 ~ 1996 ~ 1995 Commandantââ¬â¢s List ~ 2001 ~ 1999 Sergeant Major Award ~ 1998