Ibm Spss Data Collection

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IBM SPSS DATA COLLECTION

The IBM® SPSS® Data Collection suite of products helps survey and market researchers
gain a deeper understanding of people's attitudes, preferences and opinions. These products
help you through the entire research process--from survey design and data collection to data
management and clear, timely reporting. Available for on-cloud or on-premise deployment,
the SPSS Data Collection suite enables you to author and manage surveys in a variety of
forms--paper, telephone and online--to learn what drives the behavior of your customers,
prospects, and employees.
Product editions:
1. SPSS Data Collection Author: Create compelling and visually appealing surveys
that participants will want to answer.
IBM® SPSS® Data Collection Author, with its intuitive GUI and intelligent wizards,
makes it easy to create simple or complex surveys. It enables marketers and survey
professionals to incorporate routings and logic that encourage respondents to complete
the survey. A survey created with SPSS Data Collection Author can be deployed in
any mode and in any language.
SPSS Data Collection Author includes capabilities to help you:
Gain a guided approach to survey excellence at every step of the process.
Use a methodology to suit all surveys and deployment channels.
Collaborate and share efficiencies across your enterprise.
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Gain a guided approach to survey excellence
Use Wizards to guide you through the entire survey process, from survey authoring to
reporting.
Customize example questionnaires and templates, or create your own.
Incorporate corporate style elements for consistent look-and-feel.
Create lists that can be shared across multiple questionnaires and reused in other
surveys.
Preview and test surveys before they are launched to view what respondents would
see.
Use a methodology to suit all surveys
Tailor questions and phrasing to suit different channels for web, telephone or mobile
devices.
Create simple or complex, sophisticated surveys.
Include visual or interactive questions using sliders or calendars.
Incorporate survey routings using if, go-to, skip and fill commands.
Create and deploy surveys in any language.
Collaborate and share efficiencies
Collaborate across your enterprise with IBM SPSS Collaboration and Deployment
Services to eliminate duplication and increase efficiencies.

Share best practices and survey creation skills.
Use IBM SPSS Data Collection Author Server to allow multiple users to create and
deploy surveys in a web-based environment.
2. SPSS Data Collection Author Professional: Use survey-aware scripting based on
Microsoft technology to create surveys.
IBM® SPSS® Data Collection Author Professional is a development environment for
creating unique and sophisticated surveys. It offers a powerful, survey scripting
language, based on Microsoft® technology, for creating surveys of any type or level
of complexity for deployment through any channel and in any language.
SPSS Data Collection Author Professional provides capabilities to help you:
Gain advanced survey creation capabilities for sophisticated projects.
Build surveys with complex logic and routings that deliver superior results.
Work collaboratively and efficiently across the enterprise.
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Gain advanced survey creation capabilities
Use macros, question templates, and examples at each step of the process to streamline
survey creation and reuse surveys.
Create wizards for IBM SPSS Data Collection Author users to ensure consistency and
make it easier for survey creators to add more sophisticated logic without the need of
technical assistance.
Develop automated market research processes.
Use a single questionnaire to conduct global surveys with a translation utility
incorporating more than one hundred languages.
Build surveys with complex logic and routings
Take advantage of advanced conditional and control logic including complex logic
expressions, For Each, and looping constructs so that surveys can be as sophisticated
as they need to be.
Use survey events to define customized actions such as what happens before a survey
begins or ends, or define a consistent action before and after each question, making it
easier to complete surveys.
Simulate and debug your web and phone interviewing environments with a powerful
testing, test data generation and debugging environment.
Work collaboratively and efficiently
Work seamlessly with IBM SPSS Data Collection Author Desktop and Server,
allowing survey scripting experts and business users to collaborate on advanced
surveys.
Incorporate and reuse functions and routines to minimize errors and save time.
Use IBM SPSS Collaboration and Deployment Services (IBM SPSS Author
Professional with Collaboration) to secure, store, search for and retrieve your
questions, your logic, or both. This minimizes duplication and maintains standards and
consistency across the survey creation process.
3. SPSS Data Collection Data Entry: Create professional surveys quickly.

IBM® SPSS® Data Collection Data Entry helps you create surveys and capture
survey responses accurately and efficiently. It combines the capabilities of two
products, IBM SPSS Data Collection Author and IBM SPSS Data Collection
Interviewer, to minimize errors and improve the productivity of survey research.
SPSS Data Collection Data Entry includes capabilities to help you:
Improve the accuracy and efficiency of survey research.
Create surveys with IBM SPSS Data Collection Author.
Capture responses with IBM SPSS Data Collection Interviewer.
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Improve the accuracy and efficiency of survey research
Capture data quickly and accurately so you can start analysis sooner and find insights
faster.
Improve researchers’ productivity while safeguarding information quality.
Minimize the risk of errors that can skew results.
Simplify survey creation and the capture of survey responses.
Create surveys with IBM SPSS Data Collection Author
Create compelling, visually appealing surveys that participants will want to complete.
Include survey logic that makes data capture operations quicker, easier and more
accurate.
Create customized libraries of questions or whole questionnaires that can be shared
across organizations to ensure consistency and to reduce duplication of work.
Use single and multiple response questions, as well as matrices and grids.
Preview and test surveys before they are launched.
Capture responses with IBM SPSS Data Collection Interviewer
Enter data quickly and accurately with a configurable, keyboard-driven data entry
interface.
Batch surveys to enable many operators to key data for a single project, or to speed
data entry for large projects.
Present surveys to respondents in the field using multimedia and graphics to capture
data electronically – even where Internet access is not available.
Gain visibility into data entry through validation verification, including double keying.
Save data ready for analysis as an IBM SPSS Data Collection Data File or an IBM
SPSS Statistics data file.
4. SPSS Data Collection Data Model: Power the full survey life-cycle from
authoring, through data collection and reporting.
The IBM® SPSS® Data Collection Data Model supports the survey research lifecycle
from authoring through data collection and reporting. It provides resources,
methodologies and technical guidance to help you manage and customize your survey
research projects.
The SPSS Data Collection Data Model provides capabilities to help you:
Customize and manage your survey research processes.
Get specialized guidance for specific tasks and functions.
Access resources and documentation for more effective survey research.

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Customize and manage survey research
Provides an open, published interface (API) for developers looking to re-engineer and
innovate the research process.
Offers a methodology for managing data of differing formats, structures and storage
mechanisms.
Offers a methodology that allows applications to read and write data from any source,
regardless of the storage technology.
Supplies connections to various data sources through a number of included Data
Source Components.
Create data source components to include other data formats.
Get specialized guidance
Assistance for scriptwriters developing automated survey research processes.
Help for software developers wanting to leverage SPSS Data Collection products and
technologies.
Educational information for anyone wanting to understand more about Data Collection
solutions.
Access resources and documentation
Use the SPSS Data Collection Developer Library to learn and work with our
technologies.
Download overviews, white papers and tutorials.
See design documentation, detailed programmers’ reference materials and working
source code.
Get sample applications for different degrees of expertise, from beginner to advanced.
5. SPSS Data Collection Interviewer Desktop: Collect survey data via the web,
phone or in person interviewing.
IBM® SPSS® Data Collection Interviewer Desktop lets you augment your online or
phone-based research with face-to-face interviews. It helps you conduct in-person
interviews through mobile devices such as laptops and tablets, and then captures and
centrally manages the results with or without an internet connection.
IBM SPSS Data Collection Interviewer Desktop includes capabilities to help you:
Take your survey to the participant for better survey research results.
Gain new flexibility and ease of use during interviews.
Make better use of your interviewers' time and skills to improve productivity.
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Take your survey to the participant
Conduct engaging, visually-rich surveys on the go.
Allow participants to stop and restart a survey, without having to repeat the questions.
Track your participants’ responses with a customized view of their most relevant
details.
Gain new flexibility and ease of use
Choose among a visually rich graphical interface, a cleaner interface suited for phone
surveys or a simple data entry interface, depending on project needs.

Enable interviewers to focus on the interview itself, while IBM SPSS Data Collection
Remote Administrator manages project and data synchronization.
Make better use of your interviewers' time and skills
Ensure that interviewers and project managers receive the latest survey data without
relying on email or manual file transfers.
Synchronize data automatically and unobtrusively whenever an Internet connection is
available.
When a connection is not available or intermittent, data is stored on the desktop for
safe transfer later.
Rely on IBM SPSS Data Collection Interviewer Server to keep your projects and your
data secure.
6. SPSS Data Collection On Cloud: Quickly author and manage online, phone and
face-to-face projects.
SPSS Data Collection is available as a Software as a Service (SaaS) solution for
organizations that prefer to leave the management of survey infrastructure and
software to IBM. You can quickly author and manage online, phone and face-to-face
survey projects with minimal investment upfront. This gives you freedom to create,
program, and field your survey projects, and to access web-based reports without
having to invest in software licenses, system infrastructure, security, ongoing
maintenance or the staff to manage the platform.
Software as a Service (SaaS) solutions are required by many US federal government
agencies. These agencies also need an IT environment that meets strict governmental
security guidelines. SPSS Data Collection includes a SaaS version designed
specifically for US federal agencies. This offering enables employees to focus on
collecting valuable feedback from their constituents efficiently and securely.
SPSS Data Collection products available on the cloud include:
IBM SPSS Data Collection Author
IBM SPSS Data Collection Web Interviews
IBM SPSS Data Collection Phone Interviews
IBM SPSS Data Collection Survey Reporter
IBM SPSS Data Collection Survey Reporter Publisher
IBM SPSS Data Collection Remote Administration
7. SPSS Data Collection Paper: Help your team produce appealing paper surveys
easily, every time.
IBM® SPSS® Data Collection Paper is a comprehensive solution for formatting paper
questionnaires for scanning and keyboard data entry. It enables you to quickly create,
format and edit professional-looking paper questionnaires within Microsoft® Word.
Create designs for both keyboard-based data entry systems and scanning-based
systems, and use them across multi-ple projects with minimal editing.
With IBM SPSS Data Collection Paper you can:
Choose the look and layout you want to improve productivity and response rates.
Save time and increase accuracy by eliminating manual processing.

Provide flexible response options for survey participants.
Deliver timely results to help speed decision making.
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Customize survey look and layout
Design a consistent theme and layout for a single questionnaire, or all of your
questionnaires.
Create question and document templates and make them available to all survey
creators.
Present various types of questions in several different ways.
Use standard formatting for numbers, text, categorical and matrix questions.
Automatically include standard interview instructions, including instructions in the
right language.
Save time and increase accuracy
Prepare surveys for scanning with just a few mouse clicks, keeping the survey
validation intact.
Automate the identification and setup of all respondent input areas of your survey
questionnaire, such as tick boxes, letters, and numbers for optical mark reading
(OMR) or optical character recognition (OCR).
Ensure proper validation of each response with the appropriate question and question
type automatically.
Work seamlessly with the popular ReadSoft® DOCUMENTS for FORMS scanning
and document management solution.
Provide flexible response options
Offer respondents the choice of completing a survey by phone or online.
Use IBM SPSS Data Collection Paper with other interviewing products, such as IBM
Data Collection Phone Interviews and IBM SPSS Data Collection Web Interviews.
Deliver timely results
Make scanned data available for analysis and reporting through IBM SPSS Data
Collection Survey Reporter, Quantum and IBM SPSS Statistics.
Code open-ended responses with IBM SPSS Text Analytics for Surveys.
8. SPSS Data Collection Phone Interviews: Increase the productivity of actual and
virtual call center.
IBM® SPSS® Data Collection Phone Interviews makes it easy to conduct highquality, cost-effective global research. It is designed to increase the productivity of
actual or virtual call centers, helping to reduce the costs of phone surveys while
boosting response rates and increasing scale.
SPSS Data Collection Phone Interviews includes these features:
Multi‑modal interviewing – conduct phone and web surveys in one.
Survey and interview management – for greater productivity, efficiency and
consistency.
Customizable, scalable and secure installation – have complete control over your
research projects.
Analysis and reporting – get and deliver accurate survey results.

Predictive dialing – integrate with third-party and IVR-enabled predictive dialers.
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Multi‑modal interviewing
Allow respondents to start a survey on the phone and complete it later online to
maximize respondent rates and save time.
Give respondents flexibility to choose their preferred method of contact – phone, the
web, or face to face on paper or tablet PCs.
Manage all survey projects and data in one centralized environment – regardless of the
mode.
Survey and interview management
Field and manage surveys from one location or from globally dispersed sites.
Control sample management and quota setting with powerful tools that can be
customized to suit operational and project requirements.
View and manage quota targets in real time, through a web browser.
Assign activities, projects and records to supervisors, survey builders, interviewers,
analysts and other users of the system, and co-ordinate their efforts to ensure
efficiency.
Design questionnaires that include instructions and cues that are easy for interviewers
to follow to deliver accurate survey results.
Get respondent phone numbers in seconds rather than minutes, increasing
productivity.
Oversight and performance management
Monitor and record interviews to ensure quality transactions and create an audit trail to
assist in staff training and management quality audits.
Create customized reports of statistics about interviewers’ performance and sample
quality.
Use analytical management report templates to provide an overview across all projects
or at the detailed individual project level.
Customizable, scalable and secure installation
An open architecture enables you to customize features to meet different standards and
protocols—for example, to control how many times a telephone number should be
called, or the call-again delay for busy calls.
Make changes in real time without bringing operations to a halt to modify interview
scripts or dialing parameters.
Implement in a clustered server environment that provides enhanced security,
scalability, load-balancing and fault-tolerance.
Choose from flexible configuration options ranging from a physical call center to a
highly decentralized global operation.
Analysis and reporting
View frequency and crosstab statistics, summary tables, lists of verbatim responses
and percentages in real time through a web browser.
Analyze open-ended responses using IBM SPSS Text Analytics for Surveys.

Export data to external databases or to Quantum, Quanvert, IBM SPSS Statistics, IBM
SPSS Modeler, or third-party applications for additional analysis, graphing and
modeling.
Develop more complex reports using IBM SPSS Data Collection Survey Reporter.
Predictive dialing
Integrate with third-party predictive and group dialers from Marketing Systems Group
PRO-T-S, Sytel, and InVADE.
Auto-detect call outcomes, minimizing the time lost to unsuccessful calls.
Program the responses to each possible call outcome according to campaign-specific
or global rules.
Ensure compliance with industry standards, professional codes and legal requirements.
Hand off respondents to an integrated voice response (IVR) system.
9. SPSS Data Collection Professional: Everything you need to build automated
market research processes.
SPSS Data Collection Professional is a complete set of tools that supports the building
of automated survey research processes. It includes an integrated development
environment (IDE) that enables you to create, edit, run and debug SPSS Data
Collection scripts. In addition, SPSS Data Collection Professional also allows you to
create scripts that perform various data management tasks.
SPSS Data Collection Professional has features to help you:
Use advanced functionality to create effective surveys.
Streamline your reporting process to share your insights more efficiently.
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Use advanced functionality to create effective surveys
When used in combination with SPSS Data Collection Author you can:
Gain advanced survey creation capabilities for sophisticated projects.
Build surveys with complex logic and routings that deliver superior results.
Work collaboratively and efficiently across the enterprise.
Streamline your reporting process to share your insights more efficiently
When used in combination with SPSS Data Collection Survey Reporter you can:
Perform sophisticated data management using scripting in a professional development
environment.
Automate, schedule and standardize your reporting routines to streamline report
creation.
10. IBM® SPSS® Data Collection Remote Administration works with IBM SPSS
Interviewer Desktop to help you manage your offline interviewers and projects and
track data synchronization. The powerful IBM SPSS Data Collection Interviewer
Server security model ensures that your interviewers get the right projects and you get
the most current data.
SPSS Data Collection Remote Administration enables you to:
Assign projects to interviewers and interviewers to projects.

Manage changes in the field without relying on email or managing files offline.
Ensure that interviewers always have the latest version of a survey so that they can focus
on collecting data.
Send data directly to the server when a connection is available, freeing interviewers from
data management tasks. When the connection is intermittent or not available, data is
stored on the desktop.
Keep all project data centralized regardless of data collection mode.
Augment online data collection with off-line data collection without sacrificing speed to
insight.
Synchronize data automatically through IBM SPSS Data Collection Remote Manager’s
ability to detect and connect to an internet connection whenever one is available.

11. SPSS Data Collection Survey Reporter: Easily and efficiently develop
professional, interactive survey reports.
IBM® SPSS® Data Collection Survey Reporter is a versatile reporting and
visualization solution that enables you to gain the most value from customer feedback
and survey research. Simple and intuitive to use, it is designed for information
consumers and survey researchers who are interested in interactive reporting and
determining key insights from survey data.
SPSS Data Collection Survey Reporter has features to help you:
Create insightful, interactive reports on survey data to help others grasp the
significance of your findings.
Deliver insights across the enterprise so decision makers can act on them.
See survey results your way while retaining the integrity of your data.
Publish and present results that make an impact on decision makers.
Use in online or desktop environments, or both, for professional, interactive reporting.
Obtain deeper insights through integration with IBM and other technologies.
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Create insightful, interactive reports on survey data
Create interactive cross tabulations that reveal key patterns in survey data. Share them
with internal or external clients who can use them to drill deeper into the underlying
data.
Incorporate all data types – categorical, numeric, date and time, and text.
Filter findings at a report level or a table level and save filters for easy re-use.
Avoid scripting and manipulating data, and focus on delivering survey results that add
value to your external or internal clients.
View variables prior to using them to ensure they will add value to your results.
Deliver insights across the enterprise

Control the delivery of results to specific individuals or groups to ensure people only
get the data they need – or are allowed – to view.
Manage the level of interaction by protecting the type of access people have, e.g., to
ensure only weighted data is used for report generation, or to allow some users to
manipulate, edit or create new variables while others cannot.
Adhere to privacy and security regulations and manage security features singly or in
combination.
Automate result creation and delivery with IBM SPSS Data Collection Survey
Reporter Professional.
See survey results your way
Create new variables using existing ones and share your new variables with others.
Edit variables for flexibility to create the reports you need.
Turn numeric, date and text variables into categorical data directly through the
interface, and easily create reports based on these variables.
Create filters that can be used time and time again to ensure accuracy and consistency.
Publish and present results that make an impact
Create and print visually compelling reports.
Highlight the most significant findings by hiding rows, columns or cells in your tables
that are below specified values.
Print reports directly from the interface using company templates or logos.
Publish findings directly into Microsoft® Word or PowerPoint® for distribution
across the organization.
Incorporate or build custom chart types for export to Microsoft Excel®.
Use in online or desktop environments
Work completely offline or leverage the collaborative nature of an online environment
– the choice is yours.
Deploy results instantly across your organization.
Manage your results through the online interface to ensure that your data is always
accurate and that people see the latest reports.
Obtain deeper insights through integration
Access many types of data to help you report on results from diverse sources,
including data fromTriple-S™, Quancept™, Quanvert, Surveycraft™, IBM SPSS
Statistics, ADODB-based databases and other data types.
Use IBM SPSS Statistics products to perform advanced analysis or IBM SPSS
Modeler products for data and text mining. Integration is direct and easy.
12. SPSS Data Collection Survey Reporter Developer Kit: Automates data
manipulation and report creation on the data collection server.
The IBM® SPSS® Data Collection Survey Reporter Developer Kit increases your
organization's efficiency by running scripting and data management tasks on a server.
With this solution, you can automate data manipulation and report creation so that data
collected this morning can be available to managers and executives in time for an
afternoon conference.
With the SPSS Data Collection Survey Reporter Developer Kit you can:

Schedule automated batch processing of complex or repetitive tasks, and schedule
large jobs to run after hours.
Run scripts periodically or during specific events without further intervention.
Create a centralized processing facility for a number of employees.
Manage data transformation operations such as the cleaning, validating and exporting
of sample data, and the reporting of case data.
Produce and export tables.
Create and assign weighting to your data.
Run scripting utilities.
13. PSS Data Collection Survey Reporter Professional: Perform sophisticated data
management using modern, survey-aware scripting.
IBM® Data® Collection Survey Reporter Professional enables you to fully streamline
the creation of highly customized reports. It has a powerful scripting engine to help
you perform sophisticated data manipulation and distribute table definitions to
executives who may not have the time to construct their own tabulations. You can then
hide or rearrange table elements to suit the executives' unique information
requirements.
SPSS Data Collection Survey Reporter Professional enables you to:
Perform sophisticated data management using modern, survey-aware scripting based
on Microsoft® technology in a professional development environment.
Automate and schedule your reporting routines to streamline report creation.
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Perform sophisticated data management
Support complex data processing tasks such as weighting, data cleaning, variable
creation and general data manipulation.
Manipulate and report on complex data structures, such as hierarchical and level-based
data.
Integrate with Microsoft® Office to create custom PowerPoint® presentations with
advanced data visualizations.
Transform data to and from any of the formats supported by SPSS Data Collection,
and merge any data sources either vertically or horizontally. Specify multiple data
transformations in a single data processing process.
Automate and schedule your reporting routines
Schedule data management and reporting routines.
Develop reusable functions and routines to streamline cumbersome data processing
and reporting tasks.
Make use of survey information natively to create automated cleaning and reporting
routines.
Use parameterized, command-line script execution to maintain flexibility while
eliminating the need to re-create scripts and routines.
Use the IBM SPSS Data Collection Survey Reporter Developer Kit to automate data
management and reporting routines developed in a server environment for fully
automated, real-time data processing and reporting.

14. SPSS Data Collection Survey Reporter Publisher: Grant restricted access to
users who need to view survey results.
With SPSS Data Collection Survey Reporter Publisher, you can publish interactive
reports easily and share them with other stakeholders who need to view the results in
an online environment. This solution is designed for survey researchers and their
information consumers. You can use role-based access to ensure that key reports and
data files are protected.
SPSS Data Collection Survey Reporter Publisher has features to help you:
Provide users with online access to tabulated results.
Meet the needs of users who do not need to set up their own projects or tables, or edit
variables.
Set access levels to allow users in particular roles to open existing table documents,
populate tables, and export results.
15. SPSS Data Collection Web Interviews: Conduct web interviews quickly and
efficiently.
IBM® SPSS® Data Collection Web Interviews provides a complete set of tools for
conducting low-cost web surveys quickly and efficiently. With this versatile software,
you can capture the attention of potential respondents and provide the options they
prefer to ensure that they complete your survey accurately.
SPSS Data Collection Web Interviews has features to help you:
Simplify the survey process by making it easy for participants to respond to
questionnaires and for you to administer them.
Manage projects from start to finish, from authoring surveys to previewing results.
Create visually appealing and compelling questionnaires that respondents will want to
complete.
Experience power and flexibility at every stage of the survey cycle with scalability,
security and open integration.
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Simplify the survey process
Create secure logins and passwords for participants to use, or for greater ease, embed
them into the survey URL.
Conduct surveys in participants’ preferred language without having to create a new
survey for each language.
Reuse information from CRM and marketing databases to minimize the burden on
respondents.
Specify a participant list, or build one as you go.
Enable participants to stop and restart a survey without having to start over.
Send a customized email to invite participants, remind them or to thank them for
providing feedback.
Manage survey projects from start to finish
Administer security and control projects and research tools so that users have access
only to the tools and projects they need or should have.

Preview results and survey status, and download data in a variety of formats at any
stage of data collection.
Handle survey changes during data collection without affecting the data.
Use sophisticated survey management tools such as quota and participant management
rules.
Easily include all question types with IBM SPSS authoring tools.
Create visually appealing and compelling questionnaires
Use a variety of built-in templates or create your own to comply with corporate
standards.
Incorporate Flash, movies, audio, customer controls (e.g., calendars and sliders) and
Ajax controls to create dynamic and interactive surveys that respondents will want to
complete.
Conduct all types of surveys, including customer satisfaction, employee opinion,
product testing, clinical trials and many more.
Experience power and flexibility at every stage of the survey cycle
Get the scalability, security and fault tolerance to suit any business environment.
Integrate IBM SPSS Data Collection Web Interviews with your existing infrastructure.
Measure and track satisfaction, loyalty and engagement, and link feedback to analytics
with IBM SPSS Statistics or IBM SPSS Modeler Professional.
Use IBM SPSS Data Collection Web Interviews with an IBM SPSS Data Collection
Authoring tool or with IBM SPSS Data Collection Author Professional for even
greater value.

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