IT or Networking or Computer Consultant or IT Support

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4728 Sunburst Lane Charlotte, NC 28213 Home (704)-688-7063

[email protected]

Timothy K. Ramseur Objective I am a Graduate Student at Strayer University looking for an opportuni ty within the Information Technology field that will allow me to gain significan t experience in all aspects of Network Management or a related IT area. Can wor k for any U.S. employer. Experience Over 9 years experienced in building and repairing computers around t he Charlotte, NC/ Gastonia, NC area under licensed business Mustard Seed Technol ogies. Experienced in troubleshooting Windows based operating systems from incl uding Windows 2000, XP, & Vista. Knowledgeable in software loading and troubles hooting which includes operating systems and vendor applications. I have completed 36 Master Degree credit hours in the field of Computer Science. My concentration is Network Management and my GPA is 4.0. Will complete Maste rs of MIS by December 2010. The following lists coursework completed in this ar ea of concentration: * Networking - Introduces the basic concepts of computer networks. Covers basic topologies, protocols, performance issues, and software for LANS and WANS. * Systems Analysis - Provides an understanding of the methodology and scope of b usiness information systems analysis and design, and their relationship to the m anagement process. The systems approach and its techniques of problem-solving ar e emphasized. * Information Systems for Decision-Making - This course examines the information requirements of an organization. It emphasizes the difference in the kinds of information needed at the operational, administrative, strategic, and organizati onal levels. It discusses planning and implementing a comprehensive information system and methods to measure its effectiveness. * Communication Technologies - This course presents the general trends and topic s of the computer communication theory. It provides a foundation for analysis, design, implementation, and management of computer communication systems. * Enterprise Architecture - This course covers the concepts of corporate data mo dels and strategies for transforming the models into physical designs. It provi des a foundation for implementing the physical designs onto various computer arc hitectures. * Wireless Communications - This course provides the theory and its application necessary to design an Enterprise Wireless Network. Emphasis is placed on wirele ss technologies that deliver reliable voice and data communication to centralize d and dispersed organizational entities. * Enterprise Network Management - This course provides the foundation necessary to develop a network management system for Enterprise. Emphasis is placed on ope rating, monitoring, and controlling the network to ensure it provides value to t he organization. * IT Project Management - This course provides a practical and theoretical found ation for applying project management activities to Information Technology proje cts. Emphasis is placed on how the systems development life cycle, prototyping, rapid application development, and acquiring and maintaining systems are managed and used in Enterprise System solutions. Oct 2007 - Present Central Transport Int. Charlotte, NC A/C Manager * Supervise all night operations for Charlotte A/C (Activity Center). * Job requires constant use of toughbook laptop for connection to wireless netwo rk. Duties include accessing server for printing, communication through email ( Outlook 2007), and various applications that require knowledge of latest compute r software systems. * Oversee all inbound/outbound loading and dispatches. Ensure timely cuts are m

ade for model compliance. * Communicate with linehaul managers on load projections and driver assignment. * Communicate with upper management on issues facing Charlotte terminal. * Periodic meetings with employees to stay current on company issues. * Ensure proper placarding for trailers with hazardous materials. * Ensure DOT regulations are met by drivers. May 2005 - Oct 2007 FedEx National LTL Charlotte, NC City Supervisor/ Dispatcher/ Inbound & Outbound Supervisor * Set all routes for P&D City drivers using transportation software such as Chee tah, OPDY, Crossdock & WFMS software systems. Managed city dock operations to e nsure all freight and appointments were made with on time service. * Worked as city dispatcher overseeing driver deliveries and pickups using Cheet ah, OPDY, Crossdock & WFMS software systems. * Worked as inbound supervisor planning and projecting load tonnages daily while communicating directly with linehaul managers. Managed 20 to 25 dock employees on the loading and closing of 60 to 80 regional inbound loads per night. * Worked as outbound supervisor planning and projecting load tonnages daily whil e communicating directly with linehaul managers. * All supervisor positions required the use of handheld computers May 2000 - May 2005 Service Transportation Charlotte, NC Dock and Route Supervisor * Managed 25 to 35 dock employees on the proper loading and shipping of freight safely on local LTL and long distance line haul. * Worked as route supervisor. Job required knowledge and understanding of routi ng loads for drivers all across North and South Carolina. May 1999 - July 1999 Blowing Rock Country Club Blowing Rock, NC Gree ns Worker * Worked to keep golf course greens in professional shape and ready for club mem bers use. * Trained personnel on proper equipment use. May 1997 - Jun 1997 Coca Cola Warehouse Raleigh, NC Warehouse Employee * Filled orders for Coca Cola products that were to be shipped to consumer store s. Job required use of forklifts. May 1995 - July 1995 Motor Panels Inc. Kings Mountain, NC Assembly Line Worker * Worked on manufacturing assembly line spot welding Mack truck cabs to floor pa ns. Required use of heavy robotic machinery. Education 1995-2000 Appalachian State University Boone, NC * Bachelor's Degree in Communications * Concentration in Small Group Organization and Interpersonal Communication * Minor in Business Administration * Strong skill in organizational communication, interpersonal communication and advanced writing techniques. * Knowledgeable in Microsoft Office: EXCEL (Including If/Then Functions), WORD, OUTLOOK and POWERPOINT. Attributes & Awards * Excelled as a leader and motivator in team sports all thro ugh high school and college. N.C. High School Defensive Player of the Year (Gre ensboro NEWS & RECORD) 1994. * Team Captain and Defensive MVP of 1994 Shrine Bowl - N.C. vs S.C. (football). * Northwestern 4A Defensive Player of the Year 1993 & 1994. * Blue Chip All-American 1994. * JV Defensive MVP (football) at NC State University as a red-shirt freshman. (c ollege) * Served on Team Leaders Council - N.C. State Football 1997 - 1998. * Middle Linebacker for Appalachian State Football 1999 Southern Conference Cham pionship Season.

* ESPN National Defensive Player of the Week - Appalachian vs. ETSU 1999.

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