IT Tech

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1 5 1 D O L E H I L L R D D A N V I L L E , V T 0 5 8 2 8 P H O N E 8 0 2 - 4 7 3 - 0 0 2 6 G O R D O N L E E L Y O N S J R . OBJECTIVE To maintain best practice standards and provide the latest technology updates for all computer driven companies that I am employed with through continued education, hands-on application and mentorship while pursuing personal career advancement. PROFESSIONAL EXPERIENCE 2009-Present Electronic Logistics Danville, VT Owner/Technician n Performs all duties listed below to assure all customers receive quality computer services to meet their professional and personal needs n Maintains current technology updates that includes a Certified Microsoft status as well as: C++, Linux, PEARL, Visual Basic 6, Visual Studio 2005, Visual Studio 2008 2009-2010 Northern Power Systems Barre, VT Material Handler/ Production Operator n Picked, processed, packed, and delivered kits through work orders n Operated day-to-day using Northern Powers ERP system by entering all transactions from the warehouse to production floor, field service, RMA, or warranty locations n Utilized Lean Six Sigma in maintaining inventory accuracy throughout the warehouse, cycle counts, and delivery of all products for the production floor n Process PO receipts, checked packing slips, and received products in inventory system n In charge of all parcels using FedEx Ship Manager while packing and shipping to International Locations n Reviewed all materials issued and closed work orders when necessary n Maintain accuracy of all labeled material delivered to the Inventory Handler n Maintain safe operating practices at all times 2008-2009 WebTronics Westlake, LA Lab Manager/ SENIOR IT Technician n Responsible for delegation of the following duties for new associates after a personal mentorship orientation process that includes an initial observation period followed by completion of a competency checklist n Perform multiple data backup/recovery solutions n Provided 24 Hour on call IT support for all major businesses n Extensive knowledge in the following: Office (03-07), Intuit QuickBooks (05-09), Softpro, Truepoint Payroll, Microsoft Windows(95, 98(SE), 2000, XP, Vista, 7 n Operate a 24-Port KVM PC station and manage two in-shop and out-ofshop technicians n Run and terminate CAT5/CAT6, coaxed cable, and install security cameras n Deploy, install, network, and map out Microsoft SBS 2003/2008 n Extensive knowledge in Microsoft Windows Server Deployment, and maintenance. n Provide on-site and off-site technical support to all surrounding businesses and home users n Troubleshoot Hardware, software, virus problems, and Network Issues. n Laptop repair. 10/2004-2008 Paris Bail Bonds/A-1 Bonds Lake Charles, LA Insurance Producer/Fugitive Recovery Agent n Facilitate communication process for release of clients with the 14th Judicial Court System and Calcasieu Parish Sheriffs Office n Provided IT support for all offices and bond agents n Technical support for Bond Tracker and Windows Server Small Business

2003 n Provides current client information by utilizing on-line databases n Design and programmed A-1 Bonds database for clients using the Visual Basics 6 Enterprise Edition n Maintains general maintenance, inputs latest upgrades and networking of all office computers n Maintains current Insurance Producer State Licensure n Ensures 24 hour on call availability 2003-2004 Trojan Manufacturing Portland, OR Senior Welder/Welding Robotics Operator n Hands on construction of consumer products for retail sales n Welded all parts, stacked on pallets for powder-coat then received items for assembly n Maintained Quality Assurance logs for all retail merchandise n Operation and Programmer for Panasonic PanaArc welding robots 1999-2003 United States Air Force San Antonio, TX Munitions Systems Apprentice n Storage and handling of all munitions n Operated the following forklifts for shipping and receiving of all munitions: 50k 10k, 10k Battle Start, 6k, & 6k swing mast n Transport munitions using forklifts, trucks, tractors, trailers, bomb-lift trucks, cranes, semitractor trailers and special-purpose vehicles n Maintain and recondition munitions, munitions-handling equipment and munitions maintenance, storage facilities, receive, identify, inspect, store, recondition, ship, issue, deliver, munitions handle, store and transport nuclear weapons and locally dispose of nonhazardous unserviceable munitions n Kept an active log of all assets coming in and going out of the facility n Upon receiving any munitions, teardown and rebuild pallets for war-time ready use with either chain-gates or roller aircraft pallets. n Testing of Aim 120, Aim 9 and General Purpose Bombs n Maintained records and inventory of all munitions assets using CAS-B and CAS-D computer systems 1998-1999 Illusion Engineering Sylmar, CA Projects Manager n Constructed special effects environment utilizing fiber optics n Provided an array of special effects projects through contracts with Walt Disney World and Universal Studios n Successfully implemented 12-hour shift scheduling to optimize FTE utilization n Designed and produced the companys first fiber optic lighting system for office use EDUCATION n 2006 McNeese State University Lake Charles, LA Private Investigator Licensure n 2004 - 2006 Sowela Technical College Lake Charles, LA Associate Degree of/in Technology (AAS in Computer Science Technology) A+ Certified n 2005 Experior Testing, Metarie, LA Certified Insurance Producer 2003 2004 Panasonic Incorporated Portland, OR Certified PanaArc Welding Robotics Programmer

1999 2003 Community College of the Air Force San Antonio, TX Associate Degree of Munitions Systems Microsoft Certified 1997 1998 Associated Builders & Contractors Lake Charles, LA Successful completion of structural welding

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