Job Satisfaction

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BHALCHANDRA INSTITUTE OF EDUCATION AND MANAGEMENT PROJECT REPORT

ON

SATISFACTION CTION OF EMPLOYEES ” “JOB SATISFA

(BHARAT HEAVY ELECTRICAL LIMITED  IP JAGDISHPUR )  

SUBMITTED IN THE PARTIAL ARTIAL FULFILLMENT OF REQUIREMENT FOR THE AWARD OF THE DEGREE OF

ADMINISTRATION” ” “MASTER OF BUSINESS ADMINISTRATION   Submitted by  

Under the G Guidance uidance of 

RICHA DIXIT  

Mr. S.N. TIWARI

1

 

 

PREFACE Th !r Th !r"# "#$ $%% &"r' &"r' % %%* %*+ + “A STUD STUDY Y ON JOB JOB SAT SATISF ISFACTIO CTION N OF EMPLOYEES

OF

BHARAT

HEAVY

ELECTRICAL

LIMITED

IP

JAGDIS JAG DISHPU HPUR” R” J", S-%/-$ S-%/-$%" %"  %h /-0"r-, /-0"r-,* *  "r 12/ 12/-0" -0"r-, r-,* *  &%h &h$h %h 3!*"4 0& h &"r'. I% 5!r %h -3"1% "/ -6r3% ,%& "7 5!$%-%" "/ %h #", -+ %h r&-r+ %h-% %h #", !r"0+. J", S-%/-$%"  - !-r% "/ */ -%/-$%". Th -%1r "/ "7 0r"3% "/ #",  - 3!"r%-% !-r% "/ */ - J", S-%/-$%" /*1$ "7 6r-* */ -%/-$%".  J", S-%/-$%"8 %h18  %h r1*% "/ 0-r"1 -%%%1+ !"+ ,4 - 3!*"4. I - -rr"& 8 %h -%%%1+ -r r*-%+ %" %h #", 1+r $"+%" &%h 1$h !$/$ /-$%"r 1$h - &-6. S1!r0"r "/ 3!*"43%8 $"+%" "/ &"r'8 "$-* r*-%" " %h #",8 !r"3!% %%*3% "/ 6r0-$ -+ /-r %r-%3% ,4 3!*"4r. H"&0r H"& 0r88 3"r 3"r $"3!r $"3!rh h0 0 -!!r"-$ -!!r"-$h h r91r r91r  %h-% 3- 3-4 4 /-$%"r /-$%"r -r %" , $*1++ ,/"r - $"3!*% 1+r%-+6 "/ #", -%/-$%" $- , ",%-+. S1$h /-$%"r - 3!*"47 -68 h-*%h %3!r-%1r8 +r -+ *0* "/ -!r-%" h"1*+ , $"+r+. F1r%hr h /-3*4 r*-%"h!8 S"$-* %-%18 r$r-%"-* "1%*%8 -$%0%4  %h "r6-:-%" %$. C"%r,1% 1*%3-%*4 %" #", -%/-$%".  

2

 

 

AC;NOWLEDGEMENT

A *-r6 13,r "/ +0+1-* h-0 $"%r,1%+ %" !r"#$%. Th !r"#$%  - h13,* -%%3!% %" '%$h +" %h $"%r,1%" "/ -** %h" !r" &h" h-0 +r$%*4 "r +r$%*4 60 %hr !r$"1 %3 -+ h*! -*"6 &%h !r"!r 61+-$ /"r 3-'6 %h r!"r%  %h /"**"&6 h-!.

 

Fr% "/ -** I &"1*+ *' %" %h-' Mr. Mr. S.N. T&-r8 T&-r8 !r"#$% !r"#$% $"2"r+ $"2"r+-%r -%r

(3--6r H.R)8 B.H.E.L.8 .P J-6+h!1r &%h"1% &h" !r3" !r"#$% "/ B.H.E.L.8 I.P &"1*+ h-0 , $-%*  %h -r. Wh" -*&-4 h*!+ 3 -+ !r"0++ 3 r*0-% ,""' -+ +-%-  %h 1,#$% %" -,* %" !r!-r %h !r"#$%. A+ -*" I &"1*+ *' %" 60 %h-' %"  Mr.  Mr.Janmejay Janmejay sing, Asst. Asst.  Engineerr (H.R &h"7  Enginee (H.R &h"7 1!!"r%+ %" 38 -+ 34 %-$hr M Sh'h-. L-%*4 ,1% "% %h *-%8 I !-4 34 6r-%%1+ 6r-%%1+ %" 34 !-r%8 /-3*4 33,r8 33,r8 /r+8 /-$1*%4 33,r "/ B.I.E.M -+ -** 5$1%0 "/ B.H.E.L.8 I.P J-6+h!1r /"r %hr 3"r* 1!!"r% -+ &h"* h-r%+ $"2"!r-%"  +r-/%6 %h r!"r%.

Richa Dixit

 

3

 

DECLARATION

I, shalini verma student of third SEM B.I.E.M College have completed the Proect on ‘job satisfaction’ !or the  "cademic #e #ear $%%&'(%. The infor!"ion #i$en in "hi% &ro'e(" i% "r)e "o "he *e%" of + ,no-.e/#e0

CONTENT Sr.N".

T"!$

Ch-!%r <

C"3!-4 Pr"/*

Ch-!%r =

J", -%//-$$%"

Ch-!%r >

O,#$%0

Ch-!%r ?

R-r$h M%h"+"*"64

Ch-!%r @

O,r0-%"  F+6

Ch-!%r 

S166%"

4

 

Ch-!%r 

B,*"6r-!h4

Ch-!%r 

A51r

0



 

PART <



 

COMPANY PROFILE

BHARAT HEAVY ELECTRICAL LIMITED  An !"er"ie#$ The fir%" &.!n" of -h!" i% ,no-n !% BHEL -!% e%"!*.i%he/ ne!r.+ 1 e!r% e!r% !#o !" Bho&!. !n/ -! -!%% "he #ene%i% of "he he!$+ e.e("ri(!. E)i&en" in/)%"r+ in In/i!0 BHEL i%5 "o/!+ "he .!r#e%" en#ineerin# En"er&ri%e of i" ,in/ in In/i! -i"h ! -e.. re(o#ni6e/ "r!(, re(or/ of &erfor!n(e !,in# e! e!rnin# rnin#  &rofi"% (on"in)o)%.+ %in(e 1781982 !n/ !(hie$e/ ! %!.e% ")rno$er of R%021:; (rore% -i"h ! &rofi"  *efore "!< of ore "h!n R%0 4::: in 2::;9:70 BHEL (!"er% "o (ore %e("or% of "he In/i!n E(ono+ =I0 Po-er #ener!"ion > "r!n%i%%ion5 in/)%"r+5 in/)%"r+5 "r!n%&or"!"ion5 "e.e(o)ni(!"ion5 Rene-!. ener#+5 /efen%e5

8

 

e"(0 The -i/e ne"-or, ne "-or, of BHEL?% BHEL?% 14 !n)f!(")rin# /i$i%ion% @-or,in# > 2 !n)f!(")rin# )ni"% )n/er (on%"r)("ion5 4 &o-er %e("or re#ion!. (en"er%5 (en "er%5 ; %er$i(e (en"er%5 !n/ 1; re#ion!. offi(e% !n/ .!r#e n)*er of &ro'e(" & ro'e(" %i"e% %&re!/ !.. o$er In/i! !n/ !*ro!/ en!*.e "he (o&!n+ "o &ro&".+ %er$e i"% ()%"oer% !n/ &ro$i/e "he -i"h %)i"!*.e &ro/)("%5 %+%"e% !n/ %er$i(e% effi(ien".+ !n/ !" (o&e"i"i$e r!"e%0 The Wor./ Wor./ B!n, in i"% re&or" on "he In/i!n &)*.i( %e("or h!% /e%(ri*e/ BHEL !% “one

of the most efficient efficient enter%rises in the industria& sector as  %er #ith internationa& internationa& standards of efficiency'  efficiency' 

;

 

Certificates: BHEL h!% !.re!/+ !""!ine/ ISO 7::: !n/ !.. "he !'or )ni"% /i$i%ion of BHEL h!$e *een )&#r!/e/ "o "he .!"e%" ISO 7:::C2::: $er%ion of )!.i"+ !n!#een"0 BHEL h!% %e()re/ ISO 14::1 (er"ifi(!"ion for en$ironen"!. !n!#een" %+%"e% !n/ OHSAS 1;::1 1 ;::1 (er"ifi(!"ion for o(()&!"ion!. he!."h !n/ %!fe"+ !n!#een" !n!#e en" %+%"e% for i"% !'or )ni"% /i$i%ion%0

  The (o&!n+?% inheren" &o"en"i!. (o)&.e/ -i"h i"% i"% %"ron# &erfor!n(e o$er ""he he +e!r%5 h!% re%)."e/ in i" *ein# (ho%en !% one of "he“NAVRATNA” 

P)*.i( %e("or en"er&ri%e% @PSE%5 -hi(h !re "o *e %)&&or"e/ *+ * + "he #o$ernen" of In/i! in "heir en/e!$or "o *e(oe f)")re #.o*!. &.!+er%0

7

 

  VISION, MISSION & VALU ES ES

OF BHARAT HEAVY ELECTRICALS ELECTR ICALS LTD LTD.

 

BHEL /efine% i"% $i%ion5 i%%ion5 $!.)e% !n/ o*'e("i$e% !% fo..o-C 

=ISSION  To *e(oe ! -or./ (.!%%5 inno$!"i$e5 (o&e"i"i$e !n/ &rofi"!*.e en#ineerin# en"er&ri%e &ro$i/in# "o"!. *)%ine%% %o.)"ion%0



MISSION  To *e "he .e!/in# In/i!n en#ineerin# en"er&ri%e &ro$i/in# )!.i"+  &ro/)("%5 %+%"e% !n/ %er$i(e% in "he fie./ of ener#+5 ener#+5 "r!n%&or"!"ion5 in/)%"r+ in/)%"r+55 infr!%"r)(")re !n/ "he &o"en"i!. !re!%0



=ALUES  



Mee"in# (oi"en"% !,e% "o in"ern!. !n/ e<"ern!. ()%"oer%0



Fo%"erin# .e!rnin#5 (re!"i$i"+ !n/ %&ee/ of re%&on%e0



Re%&e(" of /i#ni"+ !n/ &o"en"i!. of in/i$i/)!.%0



Lo+!."+ !n/ &ri/e in "he (o&!n+0



Te! &.!+in#0



e!. "o e<(e.0



In"e#ri"+ !n/ f!irne%% in !.. !""er%0



OBETI=ES9 BHEL /efine% i"% o*'e("i$e% !% fo..o-%C9



 Gro-"h  To en%)re ! %"e!/+ #ro-"h *+ enh!n(in# "he (o&e"i"i$e e/#e of BHEL in e<i%"in# *)%ine%%5 ne- !re! !n/ in"ern!"ion!. o&er!"ion% %o !% "o f).fi.. n!"ion!. e<&e("!"ion for BHEL0 1:

 



Profi"!*i.i"+  To &ro$i/e ! re!%on!*.e !n/ !/e)!"e re")rn on (!&i"!. e&.o+e/5  &ri!ri.+ "hro)#h i&ro$een"% in o&er!"ion!. effi(ien(+5 effi(ien(+5 (!&!(i"+ )"i.i6!"ion !n/ &ro/)("i$i"+5 !n/ #ener!"e% !/e)!"e5 in"ern!. re%o)r(e% "o fin!n(e "he (o&!n+?% #ro-"h0



)%"oer fo()%  To *)i./ ! hi#h /e#ree of ()%"oer (onfi/en(e *+ &ro$i/in# in(re!%e/ $!.)e for hi% one+ "hro)#h in"ern!"ion!. %"!n/!r/% of &ro/)(" )!.i"+5  &erfor!n(e !n/ %)&erior ()%"oer %er$i(e%0



Peo&.e orien"!"ion  To en!*.e e!(h e&.o+ee "o !(hie$e hi% &o"en"i!.5 i&ro$e hi% (!&!*i.i"ie%5 &er(ei$e hi% ro.e !n/ re%&on%i*i.i"ie% !n/ &!r"i(i&!"e !n/ (on"ri*)"e &o%i"i$e.+ "o "he #ro-"h !n/ %)((e%% of o f "he (o&!n+0 To in$e%" in$e%" in h)!n re%o)r(e (on"in)o)%.+ !n/ *e !.i$e "o "heir nee/%0



Te Te(hno.o#+ (hno.o#+  To !(hie$e "e(hno.o#i(!. e<(e..en(e in o&er!"ion *+ /e$e.o&en" of in/i#eno)% "e(hno.o#ie% !n/ effi(ien" !*%or&"ion !n/ !/!&"!"ion of i&or"e/ "e(hno.o#ie% "o %)%"!in nee/% !n/ &riori"ie%5 !n/ &ro$i/e ! (o&e"i"i$e !/$!n"!#e "o "he (o&!n+0



I!#e  To f).fi.. "he e<&e("!"ion -hi(h %h!reho./er% .i,e #o$ernen" !% o-ner5 o -ner5 e&.o+ee%5 ()%"oer% !n/ "he (o)n"r+ !" .!r#e h!$e fro BHEL0

 

11

 

POLICIES OF BHEL QUALITY POLICY: To !()ire !n/ !in"!in ! .e!/in# &o%i"ion !% ! %)&&.ier of Q)!.i"+ &ro/)("% "o n!"ion!. In"ern!"ion!. %"!n/!r/% !n/ "o ee" "he re)ireen"% of ()%"oer% .

ENVIRONMENTAL POLICIES  o&.i!n(e -i"h !&&.i(!*.e En$ironen"!. Le#i%.!"ion  Re#).!"ion0  on"in)o)% i&ro$een" in en$ironen" !n!#een" %+%"e "o &ro"e("

o)r

n!")r!. en$ironen" !n/ (on"ro. &o..)"ion0  Proo"ion of !("i$i"ie% for (on%er$!"ion of re%o)r(e% *+ En$ironen"!.

!n!#een"0  Enh!n(een" of en$ironen" !-!rene%% !on# e&.o+ee%5 ()%"oer% !n/

%)&&.ier%0

OCCUPATIONAL OCCUPA TIONAL HEALT HEALTH H AND SAFETY POLI POLICY CY 

o&.i!n(e -i"h !&&.i(!*.e .e#i%.!"ion !n/ Re#).!"ion% .



Se""in# o*'e("i$e% !n/ "!r#e"% "o e.iin!"e  inii6e ri%, /)e "o o(()&!"ion!. o(()&! "ion!. %!fe"+ h!6!r/%0

12

 

 A&&ro&ri!"e %"r)(")re "r!inin# "o e&.o+ee% on o(()&!"ion!. he!."h !n/

%!fe"+

@OH>S !%&e("%0  For).!"ion !n/ !in"en!n(e of OH>S !n!#een" &ro#r!e% for (on"in)!.

i&ro$een"0  Perio/i( re$ie- of OH>S !n!#een" %+%"e "o en%)re i"% (on"in)in# %)i"!*i.i"+5

!/e)!(+ !n/ effe("i$ene%%0

PARTECIPATION IN THE “GLOBAL COMPACT” TO THE UNITED NATIONS The G.o*!. o&!(" i% ! &!r"ner%hi& *e"-een "he UNITED NATIONS5 NATIONS5 "he  *)%ine%% (o)ni"+5 (o)ni"+5 in"ern!"ion!. .!*o)r !n/ NGO%0 I" &ro$i/e% ! for) for "he "o -or, "o#e"her !n/ i&ro$e (or&or!"e &r!("i(e% "hro)#h (o9o&er!"ion r!"her "hen (onfron"!"ion0 BHEL h!% 'oine/ "he GLOBAL OMPAT OMPAT of Uni"e/ N!"ion% !n/ h!% (oi""e/ (o i""e/ "o %)&&or" i" !n/ "he %e" of (ore $!.)e% en%hrine/ in i"% nine &rin(i&.e%0

PRINCIPLES OF GLOBAL COMPACT COMPACT H13- R6h% 

B)%ine%% %ho)./ %)&&or" !n/ re%&e(" "he &ro"e("ion of in"ern!"ion!..+ &ro(.!ie/ h)!n ri#h"%0



M!,e %)re "he+ !re no" (o&.i(i" in h)!n ri#h"% !*)%e%0

13

 

L-,"1r S%-+-r+  

B)%ine%% %ho)./ )&ho./ "he free/o of !%%o(i!"ion !n/ "he effe("i$e re(o#ni"ion of "he ri#h" "o (o..e("i$e *!r#!inin#0



The e.iin!"ion of !.. for% of for(e% !n/ (o&).%or+ .!*o)r  .



)he effective a*olition of child la*our .

   Eliminate discrimination.

 E)*R!ME+  

B)%ine%%e% %ho)./ %)&&or" ! &re(!)"ion!r+ !&&ro!(h "o en$ironen"!. (h!..en#e%0



Un/er"!,e ini"i!"i$e "o &roo"e #re!"er en$ironen"!. re%&on%i*i.i"+0



En(o)r!#e "he /e$e.o&en" !n/ /iff)%ion of en$ironen"9frien/.+ "e(hno.o#ie%0 B+  'oinin# "he G.o*!. o&!("5 BHEL -o)./ #e" ! )ni)e o&&or")ni"+ of ne"-or,in# -i"h (or&or!"e -i"h %h!rin# e<&erien(e re.!"in# "o %o(i!. re%&on%i*i.i"+ on #.o*!. *!%i%0 * !%i%0

 

BHEL IN INDIA RIGIONAL OFFICES (POWER SECTORS  10

Ne- De De.hi @N @Nor"hern Re Re#ion

14

 

20

Jo.,!"! @E!%"ern Re#ion

30

N!#&)r @We @We%"ern Re#ion

40

henn!i @So)"hern Re#ion

BUSINESS OFFICES

10 B!n#!.ore 20

Bh)*!ne%h-!r 

30

h!n/i#!rh

40

henn!i

0

G)-!h!"i

0

!*!.&)r 

80

!i&)r 

;0

Jo.,!"!

70

L)(,no-

1:0

M)*!i

110

 Ne- De.hi

120

P!"n!

130R!n(hi 140

Se()n/er!*!/

10

=!/o/!r!

BHEL7 MANUFACTURING UNITS 1

 

(. B!n#!.ore

 "0 E.e("roni( Di$i%ion   B0 In/)%" In/)%"ri! ri!.. %+%"e %+%"e% % #ro) #ro)& &

0 E.e("r E.e("ro o &or( &or(e.! e.!in% in% Di$i Di$i%io %ion n

20 Bho&!. Bho&!.CC

He!$+ He!$+ E.e("r E.e("ri(! i(!.. P.!n" P.!n"

30 Go-in/ Go-in/-!. -!.CC

In/ In/)%" )%"ri! ri!.. $!.$e% $!.$e% &.!n" &.!n"

40 H!ri/H!ri/-!rC !rC

He!$+ He!$+ e.e("r e.e("ri(! i(!.. E)i& E)i&en" en" P.!n"% P.!n"%

0 H+/er! H+/er!*!/C *!/C

He!$+ He!$+ Po-er Po-er E)i&e E)i&en" n" P.!n" P.!n"

0 !#/i% !#/i%h&) h&)rC rC

In%).! In%).!"or "or Di$ Di$i%i i%ion on

80 h!n h!n%i %iCC ;0 R)/r!& R)/r!&)rC )rC

Tr Tr!n !n%f %for ore err P. P.!n" !n" o&on o&onen" en" F!*ri( F!*ri(!"i !"ion on P.!n" P.!n"

70 R!ni&e R!ni&e"C "C

Boi.er Boi.er A)<i. A)<i.i!r i!rie% ie% P.!n" P.!n"

1:0  Tir)(hir Tir)(hir!&!..+C !&!..+C

A0 Hi#h &re%%)re Boi.er P.!n" B0 SSTP SSTP > M!#ne"o M!#ne"o9H+ 9H+/ro /ro/+n /+n!i !i(% (%

110=!r!n!%iC 110=! r!n!%iC

He!$+ E)i&en" Re&!ir P.!n"

 

SERVICE CENTERS

1

 

10 B!n#.ore 20 h!n h!n/i#!r #!rh 30 ,o.,!"! 40 N!#&)r   0 Ne- De.hi 0 P!"n! 80 Se() Se()n/ n/er er!* !*!/ !/ ;0 =!/o/! o/!r! 70 =!r!n!%i

OTHER UNITS Pro'e(" En#ineerin# Di$i%ion5 Ne- De.hi0 10 Re%e!r Re%e!r(h (h > De$e. De$e.o& o&en" en" Di$i% Di$i%ion ion55 H+/er!* H+/er!*!/0 !/0 20 Oi. Ri#% Ri#% Di$i Di$i%io %ion5 n5 Ne- De.hi0 De.hi0 30 Re#ion! Re#ion!.. O&er!"i O&er!"ion on Di$i% Di$i%ion ion55 Ne- De.hi De.hi00 40 M!r,e" M!r,e" > S!.e% S!.e% Di$i%i Di$i%ion5 on5 NeNe- De.h De.hii0 0 Po-er Po-er Pro'e Pro'e(" (" D Di$i i$i%io %ion5 n5 NeNe- De.hi De.hi00

 

BHEL7 CONTRIBUTION BHEL7 CONTRIBU TION TO INDUSTRY

18

 

Sin(e in(e&"ion in 17;2 "he in/)%"r+ %e("or *)%ine%% h!% #ro-n !" !n i&re%%i$eR!"e !n/ "o/!+ (on"ri*)"e% o$er h!.f of BHEL?% BHEL?% ")rno$er0BHEL5 "o/!+5 %)&&.ie% !.. !'or e)i&en" for "he in/)%"rie%C AD AD M!(hine%5 !."ern!"or%5 (en"rif)#!. (o&re%%or%5 %&e(i!. re!("or (o.)n%5 he!" E<(h!n#er%5 &re%%)re $e%%e.%5 #!% ")r*ine *!%e/ (o#ener!"ion% &.!n"%5 %"e! Gener!"or%5 (o&.e"e r!n#e of %"e! #ener!"or% for &ro(e%% in/)%"rie%5 /ie%e.Po-er &.!n"%5 %o.!r -!"er he!"in# %+%"e%5 &ho"o9$o."!i( %+%"e%5e"(0 In "he "r!n%&or"!"ion fie./ BHEL r!n#e (o$er% A .o(oo"i$e%5 AD /)!. =o =o."!#e ."!#e .o(o%5 "r!("ion o"or% > "r!n%forer%5 e.e("ri(% for A5 D !n/ /)!. =o. =o."!#e "!#e E)% /ie%e. &o-er (!r !n/ /ie%e. e.e("ri( .o(o%0BHEL i% "he .e!/er in "he &o-er "r!n%i%%ion fie./ -i"h e)i&en" )& "o "he Hi#he%" %+%"e $o."!#eC &o-er !n/ in%"r)en" Tr!n%forer%5 Tr!n%forer%5 %h)n" re!("or5 re!("or5 In%).!"or%5 ener#+ e"er%5 %)*%"!"ion%5 %)*%"!"ion%5 %"!"i( (o&en%!"ion %(hee% !% -e.. !% Hi#h $o."!#e D "r!n%i%%ion %+%"e% @H=D0

 AAR-S  A AR-S ! / HE0 HE0 $ I%r-%"-* I%r-%" -* A& A&-r+ -r+ Shri R0S0 B!*)5 GM5 BAP9R!ni&!" re(ei$e/ "he &re%"i#io)% Jei"h H!r".e+ eori!. e/!..ion for "he +e!r 2::: !" "he in"ern!"ion!. -e./in# (onferen(e or#!ni6e/ *+ "he in"ern!"ion!. in%"i")"e of -e./in# for hi% o)"%"!n/in# (on"ri*)"ion "o -e./in# "e(hno.o#+ in "he (o)n"r+0

N-%"-* A&-r+    PM?% Shr! A-!r/% A-!r/%    N!"ion!. Pro/)("i$i"+ (o)n(i.?% (o)n(i.?% &ro/)("i$i"+ &erfor!n(e !-!r/%

1;

 

  =i =ih%-!,!r! h%-!,!r! R!h"ri+! P)r)%,!r%    N!"ion!. N!"ion!. S!fe"+ A-!r/% A-!r/%   Go./en Pe!(o(, N!"ion!. Q)!.i"+ A-!r/ A-!r/ s   En#ineerin# E<&or" Proo"ion o)n(i.?% @EEP ) Award  Award    In%%!n A-!r/% A-!r/%   =!.)e en#ineerin# A-!r/%   Ener#+ (on%er$!"ion A-!r/%   E(o.o#i(!. A-!r/%   Be%" E<e()"i$e A-!r/%   S!!n P!"r!   Be%" e&.o+er for &h+%i(!..+ h!n/i(!&&e/   Be%" Ph+%i(!..+ H!n/i(!&&e/ e&.o+ee A-!r/ A-!r/   Infor!"ion Te(hno.o#+ Profe%%ion!. A-!r/   Se$en e&.o+ee% of Tir)(hir!&!..+ )ni" -on "he #o$"0 of T!i. N!/) !-!r/ for

o)"%"!n/in# -or,er%5 T!i.!#! Ar!%in Ar!%in U+!rn"h! )6h!i&!.!r $ir)"h)0 For "he +e!r  17780

17

 

BHEL7 CLIENTS  BHEL7 BHEL7 BHE L7S S STRENGTH STREN GTH

M-#"r C*% POWER   S"!"e E.e("ri(i"+ Bo!r/%  Po-er (or&or!"ion% @SEB% P%   N!"ion!. Ther!. Po-er or&or!"ion @NTP   N!"ion!. H+/roe.e("ri( &o-er (or&or!"ion L"/0 @NHP   N)(.e!r Po-er or&or!"ion  D!o/!r $!..e+ (or&or!"ion @D=  Ahe/!*!/ E.e("ri(i"+ o0  T!"! T!"! E.e("ri( o&!n+   Ne+$e.i Li#ni"e or&or!"ion  D)r#!&)r Pro'e("% Lii"e/  Jo.,!"! E.e("ri( S)&&.+ o0   G)'!r!" In/)%"rie% Po-er o0

2:

 

 Po-er >De$e.o&en" De&!r"en" @>J   Nor"h E!%"ern E.e("ri( Po-er or&or!"ion  Bo*!+ %)*  )r*!n E.e("ri( %)&&.+ o0 @BSES  In/e&en/en" Po-er Pro/)(er% @IPP%

  TRNSMISSION   S"!"e E.e("ri(i"+ Bo!r/%  Po-er or&or!"ion% @SEB%P%  We We%" %" Ben#!. Po-er De$e.o&en" or&or!"ion L"/0  Tei#'!" Tei#'!" $i/+)" Ni#! L"/0

  N!"ion!. Ther!. Po-er or&or!"ion @NTP  R!%h"ri+! I%&!" Ni#! L"/0  In/i!n Or#!ni( > hei(!.% L"/0   N!"ion!. Fer"i.i6er L"/0

INDUSTRY   N!"ion!. A.)in) A.)in) o0 @NALO  Hin/)%"!n A.)in) o0 @HINDALO

21

 

 S"ee. A)"hori"+ of In/i! L"/0 @SAIL  BALO  T!"! T!"! Iron > %"ee. o0 @TISO  Hin/)%"!n o&&er L"/0 @HL   Hin/)%"!n in( L"/0   P Re-! (een"   L>T een"   R!+on/ een"   R!'%hree een"   een" or&or!"ion of In/i!   Hin/)%"!n Fer"i.i6er% >hei(!. L"/0   In/i!n F!rer > Fer"i.i6er% oo&er!"i$e @IFFO   Hin/)%"!n &!&er or&or!"ion   J &!&er i..   Gr!%i In/)%"rie%  Hin/)%"!n %)#!r    M+%ore S)#!r    In/i!n Oi. or&or!"ion @IO   IPL

22

 

  HPL   Re.i!n(e In/)%"rie%   Oi. !n/ N!")r!. G!% or&or!"ion @ONG   G!% !)"hori"+ of In/i! L"/0 @GAIL   Defen%e Mini%"r+

TRANSPORTATION  In/i!n r!i.-!+%  Por" Tr)%"%  S"ee. P.!n"%  een" P.!n"%

INTRODUCTION

23

 

BHARAT HEAV HEAVY ELECTRI ELECTRICALS CALS LIMITE LIMITED D IIP P JAGDISHPUR 

INTRODUCTION BHEL JAGDISPUR UNIT  AN INSIDE VIEW 24

 

BHEL 11"h !n)f!(")rin# )ni" .o(!"e/ !" !#/i%h&)r U0P in S)."!n&)r /i%"ri(" i% Nor"h In/i!?% fir%" fir%" in"e#r!"e/ in%).!"or &.!n"0 I" i% .o(!"e/ on "he L)(,no-  S)."!n&)r n!"ion!. hi#h-!+ 8; ,00 Fro L)(,no-0  The .!n/ @1: !(re% for f!("or+ !n/ !n / : !(re% for "o-n%hi& for "he e%"!*.i%hen" of !#/i%h&)r )ni" -!% &)r(h!%e/ in No$e*er 17;1 !n/ "he fo)n/!"ion %"one of "hi%  &.!n" -!% .!i/ /o-n *+ MR.RAJIV GANDHI " <%h F,r1-r48<= !n/ -!% in!)#)r!"e/ *+ &rie ini%"er of In/i! SMT. SMT.INDIRA INDIRA GANDHI " >r+ M-r$h8<? . BHEL?%% &re$io)% e<&erien(e in (er!i( fie./ *.en/e/ -i"h "h!" of NJG5 !&!n BHEL? -or./?% Le!/er in in%).!"or "e(hno.o#+ %e" "he &!(e for (oi%%ionin# of "hi% &.!n"0 Thi% )ni" h!% *een &ro$i/e/ -i"h "he o%" o/ern !n/ %o&hi%"i(!"e/ f!(i.i"ie%5 !n/ -!% (oi%%ione/ in re(or/ "ie of 1; on"h%0 The &.!n" i% #e!re/ "o &ro/)(e 17 "ho)%!n/ "on% of /i%( in%).!"or !nn)!..+ !n/ one "ho)%!n/ "on% of L+0 Of in%).!"or%0 O$er "he +e!r .o" of "e(hno.o#i(!. inno$!"ion h!$e "!,en &.!(e in "he &.!n"5 -hi(h h!% %"re!.inin# of !n)f!(")rin# &ro(e%%e% !n/ h!% "!,en i" in "o "he .e$e. of *e%" in/)%"r+0 in/)%"r+0  Ne- "+&e of /i%( in%).!"or h!% !.%o *een in"ro/)(e/ &erio/i(!..+ !n/ "o/!+ i" !n)f!(")re% /i%( in%).!"or% )& "o 1:9JN %"ren#"h r!n#in# fro nor!. "o !n"i9fo# "+&e0 Sin(e 1774 .o-9"en%ion "+&e% of in%).!"or% !re !.%o *een in"ro/)(e/ in "he &ro/)(" r!n#e in !//i"ion "o %)&&.ie% "o /oe%"i( !r,e" )!n"i"+ h!$e !.%o *een e<&or"e/ "o (o)n"rie% .i,e UJ !n/ So)"h Afri(!0

The P.!n" h!% "i.. /!"e e<e()"e/ !n+ &re%"i#io)% e<&or" (on"r!(" !n/ h!% %)&& %)&&.ie/ .ie/ "he%e in%).!"or% "o T)r,e+5 M!.!+%i!5 M!.!+%i!5 To*!#o5 Gh!n! !n/ Ni#eri! e"(0

2

 

In &re%en" er! of .i*er!.i6!"ion "he (o&!n+ h!% no" on.+ #one for /i$er%ifi(!"ion  *)" !.%o h!% "!,en (on(re"e e!%)re% or or#!ni6!"ion!. !n/ &ro/)(" i&ro$een" !/o&"in# "he TM @To"!. Q)!.i"+ M!n!#een" !&&ro!(h0 In &re%en" -or./ !n !""e&" h!% *een !/e "o %+%"e ero"i(!..+ !n!.+6e "he e<&or" !r,e" re)ireen"% of in%).!"or% !n/ i/en"if+ "he &ro/)(" forin# *)., E<&or"%0 The -or./ !r,e" %(en!rio of in%).!"or% i&or"% h!% *een &re%en"e/ -i"h ! $ie"o &ro$i/e %"r!"e#i( #.o*!. !r,e" infor!"ion for in%).!"or% e<&or"%0 BHEL?%% !#/i%h&)r in%).!"or &.!n" h!% /e$e.o&e/ BHEL? / e$e.o&e/ in"o one of "he In/i!?% *i##e%" /i%( in%).!"or !n)f!(")rin# (en"er% -i"h "he o%" %"re! .ine/ .!+o)" !n/ o/ern "e(hno.o#+ i" h!% &ro$i%ion% "o (o&e )& -i"h .!"e%" "e(hno.o#i(!. !/$!n(e% in "he (er!i( nee/0

 

2

 

PRODUCTS OF BHEL8IP JAGDISHPUR   

PRODUCTS 28

 

Thi suni to fBHEL wa ss e t up f o rt hepr o d uc t i o no fi ns u l a t o r s ,b uta t p r e s e nt ,i ti sa l s oma nuf a c t ur i ng o nemo r ep r o d uc ti . e .Ce r a mi mi cLi ne r ( c e r a l i n) .Thus ,t he r ear et wopr o duc t s–

1 .  I ns ul at or( mai nProduct ) 2.C .Cer al i n

 

PRODUCTS

INSULATOR  

CERALIN

2;

 

INSULATOR 

I NSULAO OR R AN ND D ELECTI CI TYPYLO ON N

27

 

 

I NTRODUCTI ON OFI NSULATORS The in%).!"or% for o$erhe!/ .ine% &ro$i/e in%).!"ion "o &o-er (on/)("or% (o n/)("or%

fro #ro)n/0 The in%).!"or% !re (onne("e/ "o (ro%% !r% (on/)("or% &!%% "hro)#h "he (.!& of "he in%).!"or%0 The in%).!"or% !re !in.+ !/e )& of ei"her #.!6e/ &or(e.!in or "o)#hene/ #.!%%0 The !"eri!.% )%e/ for &or(e.!in !re %i.i(!92:K fe./%&!r 3:K !n/ ! n/ (.!+ :K0 The &or(e.!in %ho)./ *e i$or+ -hi"e5 %o)n/ !n/ free fro /efe("%0 I" %ho)./ * *ee $i"rifie/ *e(!)%e "he &re%en(e of !ir .o-er% "he /ie.e("ri( %"ren#"h of "he &or(e.!in0 I" i% "herefore /e%ir!*.e "h!" &or(e.!in "o *e )%e/ for in%).!"or %ho)./ *e !ir free !n/ i&er$io)% "o "he en"r!n(e of .i)i/ !n/ #!%e%0 The /ie.e("ri( %"ren#"h of &or(e.!in %ho)./ *e 1 "o 18 J= for e$er+ 11:"h in(h "hi(,ne%%0 Nor!..+ No r!..+ i" i% /iffi()." "o !n)f!(")re hoo#eno)% &or(e.!in5 "herefore for !n o&er!"in# $o."!#e "-o or ore  &ie(e (on%"r)("ion i% !/o&"e/ in -hi(h e!(h &ie(e i% #.!6e/ %e&!r!"e.+ !n/ "hen "he+ !re (een"e/ "o#e"her0 Por(e.!in i% e(h!ni(!..+ %"ron#5 .e%% *+ "e&er!")re !n/ h!% ini) .e!,!#e &ro*.e0 To)#hene/ To )#hene/ #.!%% i% !.%o %oe"ie% )%e/ for in%).!"or% *e(!)%e i" h!% hi#her /ie.e("ri( %"ren#"h @3 for 11:"h in(h "hi(,ne%%5 -hi(h !,e% i" &o%%i*.e "o !,e )%e of  %in#.e &ie(e (on%"r)("ion The )ni" -!% e%"!*.i%he/ e%"!*.i%he/ for !n)f!(")rin# !n)f!(")rin# "he Di%, Di%, In%).!"or% of /ifferen" r!"in#% @4 JN "o 1: JN for hi#h $o."!#e "r!n%i%%ion .ine @)& "o 4:: J=0 The &ro/)("ion $o.)e h!% *een (on"in)o)%.+ %"e&&e/ )& "o 17: MT -here!% in%"!..e/ (!&!(i"+ i% of :: MT0

3:

 

The )ni" i% In/i!?% !n)f!(")re of Hi#h9Ten%ion Por(e.!in Di%, In%).!"or !n/ Di%"ri*)"ion Line in%).!"or .i,e Ho**in Sh!(,.e5 &in #)+ %"!+ %"r!in5 (!& !n/ &in "+&e in%).!"or%0

Thi% )ni" i% e)i&&e/ -i"h hi#h.+ %o&hi%"i(!"e/ &.!n" !n/ !(hiner+0 The The )ni" !.%o offer% -e!r re%i%"!n" hi#h9 A.)n! er!i( .inin# !"eri!. for &o-er &o -er %"ee.5 een" !n/ inin# in/)%"rie%5 !% -e.. !% ! -i/e r!n#e of in/)%"ri!. er!i(%0

TYPE OF INSULATORS INSULATORS

There !re "here "+&e% of in%).!"or% for o$erhe!/ .ine%0 The+ !reC 9 @1 @1 Pi Pin n "")* )*ee @2 S)%&en S)%&en%io %ion n "+&e "+&e @3 @3 S" S"r! r!in in "+ "+&e &e

PIN TYPE The &in "+&e in%).!"or% !re nor!..+ )%e/ )& "o 33 J=0 In !n+ (!%e i" i% no" /e%ir!*.e "o )%e "he *e+on/ :  : J= !% "he (o%" of "he in%).!"or% *e(oe $er+ hi#h0

SUSPENSION TYPE S)%&en%ion in%).!"or% in !//i"ion "o *ein# e(onoi(!. !% (o&!re/ "o &in "+&e for  $o."!#e% ore "h!n 33 J= h!$e "he fo..o-in# f)r"her !/$!n"!#eC 9

31

 

@1 E!(h in%).!"or in%).!"or i% /e%i#ne/ /e%i#ne/ for 11 J= !n/ hen(e for !n+ o&er!"in# o&er!"in# $o."!#e ! %"ri %"rin# n# of in%).!"or% (!n *e )%e/0 @2 In (!%e of f!i.)re f!i.)re of one of "he )ni"% )ni"% in "he %"rin %"rin#5 #5 on.+ "h!" &!r"i(). &!r"i().!r !r )ni" nee/% re&.!(een"%0 @3 A//in# %)i"!*.e %)i"!*.e n)*er n)*er of /i%(% (!n in(re!%e in(re!%e "he o&er!"in# o&er!"in# $o."!#e $o."!#e of e<i%"in# "r!n%i%%ion0

STARIN TYPE S"r!in in%).!"or% !re &.!(e/ in hori6on"!. &.!ne "h!n "he $er"i(!. &.!ne !% in (!%e of  %)%&en%ion0 %)%&en %ion0 The%e !re )%e/ "o "!,e "he "en%ion of (on/)("or% (on/)("or% !" "he .ine "erin!.%5 "erin!.%5 !n#.e "o-er% "oer%55 ro!/ ro!/ (ro%%i (ro%%in#% n#% !n/ "he ')n("ion ')n("ion of "he o$erhe!/ o$erhe!/ .ine% .ine% -i"h (!*.e% (!*.e%00 For .o$o."!#e% of "he or/er of 11 J=5 "he %h!(,.e in%).!"or% !re )%e/0

 

32

 

CERALIN

 

er!.in i% ! *r!n/ n!e of er!i( Linin#0 er!.in "he (er!i( -e!r re%i%"!n" !"eri!. i% /e%i#ne/ !n/ /e$e.o&e/ "o re%i%" -e!r for o&"i) &erfor!n(e of %)(h in/)%"rie% in o%" !r/)o)% (on/i"ion%0

33

 

er!.in i% %&e(i!. A.)in) O<i/e er!i( /e$e.o&e/ %&e(ifi(!..+ !% re%i%"!n" !"eri!. -i"h o%" o/ern f!(i.i"ie f!(i.i"ie%% "o &ro/)(" )n/)e !*r!%ion !*r!%ion !n/ ero%ion of !"eri!. !"eri!. h!n/.in# e)i&en"% "o !$oi/ -!%"ef). /o-n"ie of in/)%"r+0 er!.in h!% ho%"er re%i%"!n" (h!r!("eri%"i(% (o&!re/ "o (on$en"ion!. !"eri!.% .i,e !..o+ %"ee.5 B!%%e""0 R)**er !n/ &o.+er% /)e "o i"% e<"ree h!r/ne%% (o)&.e/ -i"h ! %"ron# "o)#h !"ri< "h!" ho./% "he A.)n! -i/e (r+%"!.% in &.!(e0 er!.in i% "he *e%" e(onoi(!. (hoi(e "o &ro"e(" "he )n/)e -e!r of !*r!%i$e h!n/in# e)i&en"% of in/)%"r+ !n/ !&&.i(!"ion of er!.in re%)."% in *e""er o&er!"ion !n/ !in"en!n(e0

PRODUCT OF CERALIN er!.in i% !n)f!(")re/ in "he for of "i.e%5 -hi(h (!n *e !%%e*.e/ !% .inin# on "o %)rf %)rf!( !(ee "o *e &ro" &ro"e% e%"e "e/ / !# !#!i !in% n%"" -e!r -e!r00 De&e De&en/ n/in in# # on #eo #eoe" e"r+ r+ !n !n/ / f)n( f)n("i "ion on!. !. re)ireen"%5 "he%e !re !/e in $!rio)% %h!&e%5 .i%"e/ *e.o-C   

)r$e/ &.!in "i.e%



)r$e/ -e./ on "i.e%



F.!" &.!in Ti.e%



F.!" -e./ on "i.e%



O"her %h!&e% *!%e/ on A&&.i(!"ion0

34

 

AREAS OF APPLICATION APPLICATION er!.in h!% ! $er+ -i/e r!n#e of !&&.i(!"ion% in !.. in/)%"rie% h!n/in# -i"h !*r!%i$e !n/ ero%i$e !"eri!.% /)e "o i"% %)&erior -e!r re%i%"!n" (h!r!("eri%"i(% (o)&.e/ -i"h (hei(!..+ iner" !n/ hi#h "e&er!")re% (h!r!("eri%"i(% !% e<&.!ine/ !*o$e0 The fe!&&.i(!"ion% !re !% *e.o-C

POWER SECTOR  P).$eri6e/ P).$er i6e/ f)e. *en/%5 (.!%%ifier (.!%%ifier (one% of *o-. i..%5 i.. /i%(h!r#e /i%(h!r#e $!.$e5 )."i&.e )."i&.e  &or" o)".e"5 f)e. in.e" e.*o-%5 i.. o)".e"5 ore ho&&er5 (o,e o$en &.!n" @(h)"e%5 (o,e  *)n,er%0

COAL SECTOR  Fee/ (h)"e%5 (en"rif)#e *o-.5 %(re- (on$e+or5 (on$e +or5 .!)/er%5 %.)rr+ &i&e%5 Ho&&er%0

STEEL SECTOR 

3

 

Sin"er &.!n"% @(+(.one (h)"e%5 Ho&&er%5 B.!%" f)rn!(e @$en")re %(r)**er fro ore /i%(h!r#e (h)"e5 ore ho&&er5 (o,e o$en &.!n" @(h)"e5 (o,e *)n,er%0

CEMENT SECTOR 

Fee/ (h)"e%5 /)%" (o..e("or%5 (+(.one% !ir %e&!r!"or%0

REFINERIES P)& *o<e%5 (h)"e%5 (en"rif)#e *o-.%5 (er!i( no66.e%0

UALITY CHEC;S A %erie% of )!.i"+ !n/ &ro(e%% (he(,%5 en%)re ! hi#h /e#ree of )!.i"+ of (er!.in0 Perio/i( (he(,% *o"h !n/ %!&.e *!%i% !re !/e "o !in"!in "he &ro(e%% &!r!e"er% -i"hin .ii"% !n/ "o e.iin!"e /ire("%0

 

MAN POWER OF BHEL2 IP JAGDISHPUR 

To"!. To "!. !n&o-er of )ni" ) ni" i%9 E<e()"i$eC



Wor,er Wo r,er > %)&er$i%or%C

487

To"!. To "!. !n&o-er i%C

24

AWARDS

3

 

BHEL5 !#/i%h&)r )ni" h!% !.%o -on "he !-!r/ of %!fe"+ for !n+ +e!r%0 The !-!r/ ,no-n *+ "he n!e of !$er!#e fre)en(+ r!"e h!$e *een -on for "he +e!r5 17;9;85177:5 17725 17740

  The '!#/i%h&)r )ni" h!% #o" (er"ifi(!"ion of ISO < on De(e*er 1773 -hi(h -hi(h (er"i (er "ifie fie%% "hi "hi%% )ni" )ni" for De%i#n De%i#n !n/ !n)f! !n)f!(") (")rin rin# # of &or(e. &or(e.!in !in in%).! in%).!"or "or%5 %5 A*r!% A*r!%ion ion re%i%"!n" (er!i( .ine%5 !n/ %"ee. (!%in# .ine/ -i"h (er!i( .iner%0 Thi% &.!n" h!% !.%o !(hie$e/ ISO <?< !n/ OHSAS 1;::1 (er"ifi(!"ion0  BHEL %e"% )& ne- en"r!.i6e/ S"!&in# Uni" !" !#/i%h&)r Sh0 R!h). G!n/hi5 MP5 MP5 /e/i(!"e% "he ne- &.!n" "o "he N!"ion0

BHEL  h!% *een (oi""e/ "o "he n!"ion?% &o-er /e$e.o&en" &ro#r!e/ !n/ h!%

re!ffire/ i"% (oi"en" "o "he In/i!n Po-er Se("or *+ e)i&&in# i"%e.f for "he f)")re5  *+ -!+ of "e(hno.o#+5 f!(i.i"ie% !n/ "r!ine/ !n&o-er "o ee" "he (o)n"r+?% &o-er  fore(!%" for "he 11"h P.!n !n/ *e+on/0 For "hi%5 i" h!% !.re!/+ enh!n(e/ i"% !n)f!(")rin# (!&!(i"+ "o 1:5::: MW &er !nn) !n/ i% f)r"her !)#en"in# i" "o 15::: MW &er !nn) -hi(h i% &ro(ee/in# &ro(ee/in# !&!(e !n/ &.!n% !re !foo" "o hi,e i" f)r"her "o 2:5::: MW *+ 2:119 2:119 120

S'6 $"**-,"r-%"  h13- r"1r$ +0*"!3%

  BHEL% H)!n Re%o)r(e De$e.o&en" In%"i")"e @HRDI h!% %,i..% in "he !re!% of M!n!#een" "r!inin#5 Re%e!r(h5 on%)."!n(+5 Or#!ni6!"ion!. Or#!ni6!"ion!. De$e.o&en" !n/

38

 

M!n&o-er P.!nnin#0 O$er "he +e!r%5 "he in%"i")"e h!% !()ire/ &rofi(ien(+ in i&!r"in# "r!inin# "o &rofe%%ion!.% in "he fie./ of S"r!"e#i( !n!#een"5 on"r!(" !n!#een"5 !n!#e en"5 M!r,e"in# !n!#een"5 Pro'e(" !n!#een"5 H)!n Re%o)r(e !n!#een"5 A("i$i"+  *!%e/ (o%"in#5 Perfor!n(e !n!#een"5 Eo"ion!. In"e..i#en(e5 =!.)e% =!.)e% L!*or!"or+5 L!*or!"or+5 H)!n9&ro(e%% L!*or!"or+5 Le!/er%hi& De$e.o&en"5 Te! B)i./in#5 Tr!iner De$e.o&en"5 !n/ o"her f)n("ion!. !n/ *eh!$ior!. !re!% of !n!#een"0 The in%"i")"e h!% !()ire/ (ore (o&e"en(+ in (on%)."!n(+ %er$i(e% %&e(ifi(!..+ in "he fie./ of on"r!(" !n!#een"5 Perfor!n(e !n!#een"5 H)!n Re%o)r(e !n!#een" !n/ Or#!ni6!"ion De$e.o&en"5 !n/ *ein# !n e<&erien"!"ion #ro)n/ for inno$!"ion% in H)!n Re%o)r(e !n!#een"5 h!% %e" ! n)*er of *en(h!r,%0 F)r"her5 in or/er "o en!*.e "he H)!n Re%o)r(e De$e.o&en" %"r!"e#ie% !n/ in"er$en"ion% "o e<"en/ ore %)&&or" "o enh!n(e "he %e.f9rene-!. (!&!*i.i"+ of in/i$i/)!.% !n/ "o o&"ii6e "he )%e of eer#in# infor!"ion "e(hni)e% in !n!#een"5 ini"i!"i$e% h!$e *een "!,en "o (on%"i")"e "hree !re!% of e<(e..en(e $i60

B)%ine%% /e$e.o&en" Or#!ni6!"ion /e$e.o&en" Te Te(hno.o#+ (hno.o#+ /e$e.o&en" BHEL% H)!n Re%o)r(e De$e.o&en" In%"i")"e5 -i"h i"% %"!n/in# of ! re%&e("!*.e

(en"er of .e!rnin#5 %ee,% (o..!*or!"ion in "he !*o$e !("i$i"ie% -i"h o"her M!n!#een" In%"i")"e% !n/ in9ho)%e

H)!n Re%o)r(e De$e.o&en" in%"i")"e% of n!"ion!. !n/ in"ern!"ion!. re&)"e -i"h !  &rie o*'e("i$e of )")!..+ %h!rin# "he re%o)r(e% !n/ e<&er"i%e for (o&e"en(+ *)i./in#

3;

 

in $!rio)% !re!% *+ 'oin".+ (on/)("in# "r!inin# &ro#r!er%5 %ein!r%5 -or,%ho&%5 (onferen(e%5 (on%)."!n(+5 !("ion re%e!r(h5 (!%e9%")/+ /e$e.o&en" !n/ !(!/ei( !("i$i"ie% "o !(hie$e #re!"er hei#h"%0

The !in fo()% of %)(h (o..!*or!"i$e $en")re% -o)./ *e "o *ri/#e "he #!&% !n/ o$er(oe "he *!rrier%5 -hi(h !re .i,e.+ "o eer#e in "he ")r*).en" f)")re0

BHEL% H)!n Re%o)r(e De$e.o&en" In%"i")"e i% e<"en/in# i"% in$i"!"ion !n/ in"en/% "o

(o..!*or!"e -i"h .e!/in# M!n!#een" In%"i")"e% !n/ in9ho)%e H)!n Re%o)r(e De$e.o&en" In%"i")"e% in In/i! !n/ !*ro!/ "o i/en"if+ !n/ -or, "o#e"her on nefron"ier% of H)!n Re%o)r(e De$e.o&en"0

37

 

S2 STRENTH   W2 WEA;NESS WEA;NESS    

O2 OPPORUNITY T2 THEARTS THEARTS

SWOT SWO T ANALY ANALYSIS SIS

4:

 

SWOTAN NA ALYSI S

 

STREN NG GTH HS S:



  Wo r l d wi d eNe t wo r k



Go ve r nme mentSuppor t .



Gr a ndFi na nc i a lSo ur c e so ft heOr g ani z a t i o n.



Eas yAv ai l abi l i t yo fLabo ur .



NoDi r e c tMa r k e t i ngt oI ndi v i d ua l s .



Pr o d uc t i o na tl ar g es c a l e .



Fe we rCo mp mpe t i t o r si nt hePr i v a t eSe c t o r .

41

 

WEAKNESSES:



La c ko fQui c k Av a i l a b i l i t yo fRa w Ma t e r i a l sa tt he wo r k p l a c e .



Hi g hSe ns i t i v i t yo fs o m me epr o d uc t s( l i kei ns ul at o r s )



I nhe r e n twe akne s so fpub l i cs e c t o runde r t a ki ng s .



Po l i t i c ali nt e r f e r enc e .



Re m mo o t eLo c a t i o n s .



Li mi t e dCa pa c i t yo fPl a nt s .

OPPORTU UN NI TI ES:



Ma na g i ngWo Wo r k i ngCa pi t a la ndFi na nc i a lSo u r c e s .



Managi ngHuma manRe s o ur c e( Mai nPo we r ) .



Ex pa ns i o no fPl a nt .



I nc r e a s i ngWo Wo r k e r sPa r t i c i p at i o ni nMa na g e me me nt .

42

 



Co m mp p e t et oPr i v a t eSe c t o rFi r ms .



Pr o v i debe t t e rQua l i t yPr o d uc t st ot heI ndus t r y .



Toe n ha nc eb e t t e rwo r k–c ul t ur e .



I nc r e a s i ngNe Ne tPr o fit .

THR HREATS: 

Go v e r nme ntPo l i c i e so fGl o ba l i z a t i o nandPr i v at i z at i o n.



  Go v e r nme n tI nt e n t i o nt oCr e a t eNe wPSOsf o rPr o d uc t i o no f Po we rPr o j e c t .





I nc r e a s i ngLa bo urCo s t( Ma r k e tPr i c e ) .

I nc r e a s i ng Po l i t i c a lI nt e r f e r e nc ei n I nt e r na l ma t t e r so f

Co mpa ny .

43

 

44

 

Or6-:-%"-* Ch-r%

4

 

4

 

PART =

48

 

 

JOB SATISFACTION AN OVERVIEW

JOB SATISFACTION

4;

 

INTRODUCTION  

o* %!"i%f!("ion i% no" "he %!e !% o"i$!"ion0 I" i% ore if !n

!""i")/e5 !n in"ern!. %"!"e of "he &er%on (on(erne/0 I" (o)./5 for e<!&.e5 *e !%%o(i!"e/ -i"h ! &er%on!. fee.in# of !(hie$een"0  

o* %!"i%f!("ion i% !n in/i$i/)!.?% eo"ion!. re!("ion "o "he 'o* i"%e.f0

I" i% hi% !""i")/e "o-!r/% hi% 'o*0

D/%"  o* %!"i%f!("ion /oe% no" %ee "o re/)(e !*%en(e5 ")rno$er !n/ &erh!&% !((i/en" r!"e%0  

9Ro*er" L0 J!hn

 

o* %!"i%f!("ion i% ! #ener!. !""i")/e "o-!r/% one?% 'o*C "he /ifferen(e *e"-een "he !o)n" of re-!r/ -or,er% re(ei$e !n/ "he !o)n" "he+ *e.ie$e "he+ %ho)./ re(ei$e0  

9P0 Ro**in% Ro**in %

 o* %!"i%f!("ion /efine% !% The !o)n" of o$er !.. &o%i"i$e !ffe(" @or fee.in# "h!" in/i$i/)!.% h!$e "o-!r/ "heir 'o*%0  

9H)#h 0 Arno./ !n/ D!nie. 0 Fe./!n

47

 

 o* %!"i%f!("ion i% "he !o)n" of &.e!%)re or (on"en"en" !%%o(i!"e/ -i"h ! 'o*0 If +o) .i,e +o)r 'o* in"en%e.+5 +o) -i.. e<&erien(e hi#h 'o* %!"i%f!("ion0 If +o) /i%.i,e +o)r 'o* in"en%e.+5 +o) +o) -i.. e<&erien(e 'o* /i%%!"i%f!("ion0 B+ An/re-  D)Brin%5 The &r!("i(e of %)&er$i%ion5 Ne- De.hi o* %!"i%f %!"i%f!(" !("ion ion i% one &!r" &!r" of .ife .ife %!"i%f %!"i%f!(" !("ion ion00 The en$iro en$irone nen" n" inf.)e inf.)en(e n(e%% "he 'o*0 'o*0 Sii.!r.+5 %in(e ! 'o* i% i&or"!n" &!r" of .ife5 'o* %!"i%f!("ion inf.)en(e% one?% #ener!. .ife %!"i%f!("ion0 M!n!#er !+ nee/ "o oni"or no" on.+ "he 'o* !n/ ie/i!"e -or,  en$ironen" *)" !.%o "heir e&.o+ee% !""i")/e% "o-!r/% o"her &!r" of .ife0  

OB

POLITIS

FAMIL

LIFE

LEISURE

RELATED ELEMENT OF LIFE SATISFATION

:

 

H)!n .ife h!% *e(oe $er+ (o&.e< !n/ (o&.e"e/ in no-9!9/!+%0 In o/ern %o(ie"+ "he nee/% !n/ re)ireen"% of "he &eo&.e !re e$er in(re!%in# !n/ e$er (h!n#in#0 When "he &eo&.e !re e$er in(re!%in# !n/ e$er (h!n#in#5 -hen "he &eo&.e% nee/% !re no" f).fi..e/ "he+ *e(oe /i%%!"i%fie/0 Di%%!"i%fie/ &eo&.e !re .i,e.+ "o (on"ri*)"e $er+ .i"".e for !n+  &)r&o%e0 o* %!"i%f!("ion of in/)%"ri!. -or,er% )% $er+ i&or"!n" for "he in/)%"r+ "o f)n("ion %)((e%%f)..+0 A&!r" fro !n!#eri!. !n/ "e(hni(!. !%&e("%5 e&.o+er% (!n *e (on%i/ere/ !% *!(,*one of !n+ in/)%"ri!. /e$e.o&en"0 To )"i.i6e "heir (on"ri*)"ion "he+ %ho)./ *e &ro$i/e/ -i"h #oo/ -or,in# (on/i"ion% "o *oo%" "heir 'o* %!"i%f!("ion0 An+  *)%ine%% (!n !(hie$e %)((e%% !n/ &e!(e on.+ -hen "he &ro*.e of %!"i%f!("ion !n/ /i /i%% %%!" !"i% i%f! f!(" ("io ion n of -or, -or,er er%% !re !re fe." fe." )n/er )n/er%" %"oo/ oo/ !n/ !n/ %o %o.$ .$e/ e/55 &ro*. &ro*.e e of effi effi(i (ien( en(+ + !*%en"eei% !*%en" eei%

.!*o)r ")rno$er ")rno$er re)ire re)ire ! %o(i!. %o(i!. %,i.. %,i.. of of )n/er%"!n/i )n/er%"!n/in# n# h)!n h)!n &ro*.e% &ro*.e%

!n/ /e!.in# -i"h "he %(ien"ifi( in$e%"i#!"ion %er$e% "he &)r&o%e "o %o.$e "he h)!n  &ro*.e% in "he in/)%"r+0 in/)%"r+0  ! P!+0  * The -or, i"%e.f0 ( Proo"ion / The -or, #ro)&0 e Wor,in# Wor,in# (on/i"ion0  f S)&er$i%ion0

PAY PA Y

1

 

 W!#e% /o &.!+ ! %i#nifi(!n" ro.e in /e"erinin# of %!"i%f!("ion0 P!+ i% in%"r)en"!. in f).fi..in# %o !n+ nee/%0 Mone+ f!(i.i"ie% "he o*"!inin# of foo/5 %he."er5 !n/ (.o"hin# !n/  &ro$i/e% "he e!n% "o en'o+ $!.)e/ .ei%)re in"ere%" o)"%i/e of -or,0 -o r,0 More o$er5 &!+ (!n %er$e !% %+*o. of !(hie$een" !n/ ! %o)r(e of re(o#ni"ion0 E&.o+ee% of"en %ee &!+ !% ! ref.e("ion of or#!ni6!"ion0 Frin#e *enefi"% h!$e no" *een fo)n/ "o h!$e %"ron# inf.)en(e on 'o* %!"i%f!("ion !% /ire(" -!#e%0

 THE WOR; ITSELF  A.on# -i"h &!+5 "he "he (on"en" of "he -or, i"%e.f &.!+% ! $er+ !'or ro.e in /e"erinin# ho%!"i%f %!" i%fie/ ie/ e&.o+ e&.o+ee% ee% !re -i"h -i"h "heir "heir 'o*%0 'o*%0 B+ !n/ .!r#e5 .!r#e5 -or,er -or,er%% -!n" -!n" 'o*% 'o*% "h!" "h!" !re (h!..en#in# "he+ /o -!n" "o *e /oin# in/.e%% 'o*% /!+ !f"er /!+0 The "-o o%" i&or"!n" !%&e(" of "he -or, i"%e.f "h!" inf.)en(e 'o* %!"i%f!("ion !re $!rie"+ !n/ (on"ro. o$er -or, e"ho/% !n/ -or, &.!(e0 In #ener!.5 'o* -i"h ! o/er!"e !o)n" of $!rie"+  &ro/)(e "he o%" 'o* %!"i%f!("ion0 o*% -i"h "oo .i"".e $!rie"+ (!)%e -or,er% "o fee. *ore/ !n/ !n/ f! f!"i "i#)e #)e00 o o*% *% -i -i"h "h "o "oo o )(h )(h $!ri $!rie" e"+ + !n !n/ / %"i %"i). ).!" !"io ion n (!) (!)%e %e -or,e -or,er% r% "o fee. fee.  &%+(ho.o#i(!..+ %"re%%e/ !n/ *)rno)"?0  

PROMOTION Proo"ion!. o&&or")ni"ie% h!$e ! o/er!"e i&!(" on 'o* %!"i%f!("ion0 A &roo"ion "o ! hi#her .e$e. in !n or#!ni6!"ion "+&i(!..+ in$o.$e% &o%i"i$e (h!n#e% I %)&er$i%ion5 'o* (on"en" !n/ &!+0 o*% "h!" !re !" "he hi#her .e$e. of !n or#!ni6!"ion )%)!..+ &ro$i/e -or,er% -i"h ore free/o5 ore (h!..en#in# -or, !%%i#nen"% !n/ hi#h %!.!r+0

2

 

SUPERVISION  T-o /ien%ion% of %)&er$i%or %"+.eC 10 E&.o+ee (en"ere/ or (on%i/er!"ion %)&er$i%or% -ho e%"!*.i%h ! %)&&or"i$e &er%on!. re.!"ion%hi& -i"h %)*or/in!"e% !n/ "!,e ! &er%on!. in"ere%" in "he0 20 The o"her /ien%ion of %)&er$i%or+ %"+.e inf.)en(e &!r"i(i&!"ion in /e(i%ion !,in#5 e&.o+ee -ho &!r"i(i&!"e% in /e(i%ion "h!" !ffe(" "heir 'o*5 /i%&.!+ ! )(h hi#her .e$e. of  %!"i%f!("ion -i"h %)&er$i%or !n "he o$er!.. -or, %i")!"ion0

WOR; GROUP H!$in# frien/.+ !n/ (o9o&er!"i$e (o9-or,er% i% ! o/e%" %o)r(e of 'o* %!"i%f!("ion "o in/i$i/)!. e&.o+ee%0 The -or,in# #ro)&% !.%o %er$e !% ! %o(i!. %)&&or" %+%"e of  e&.o+ee%0 Peo&.e of"en )%e/ "heir (o9-or,er% !% %o)n/in# *o!r/ for "heir &ro*.e of !% ! %o)r(e of (ofor"0

WOR; CONDITION   The e&.o+ee% /e%ire #oo/ -or,in# (on/i"ion *e(!)%e "he+ .e!/ "o #re!"er &h+%i(!. (ofor"0 The -or,in# (on/i"ion% !re i&or"!n" "o e&.o+ee% *e(!)%e "he+ (!n inf.)en(e .ife o)"%i/e of -or,0 If &eo&.e !re re)ire "o -or, .on# ho)r% !n/  or o$er"ie5 "he+ -i.. h!$e $er+ .i"".e fe." for "heir f!i.ie%5 frien/% !n/ re(re!"ion o)"%i/e -or,0

D%r3-% "/ #", -%/-$%" 3

3

 

 Whi.e !n!.+6in# "he $!rio)% /e"erin!n"% of 'o* %!"i%f!("ion5 -e h!$e "o ,ee& in in/ "h!"C !.. in/i$i/)!.% /o no /eri$e "he %!e /e#ree of %!"i%f!("ion "ho)#h "he+ &erfor "he %!e 'o* in "he %!e 'o* en$ironen" !n/ !" "he %!e "ie0 Therefore5 i" !&&e!r% "h!"  *e%i/e% "he n!")re of 'o* !n/ 'o* en$ironen"5 "here !re in/i$i/)!. $!ri!*.e% -hi(h !ffe("  'o* %!"i%f!("ion0 Th)%5 !.. "ho%e f!("or% -hi(h &ro$i/e ! fi" !on# in/i$i/)!. $!ri!*.e%5 n!")re of 'o*5 !n/ %i")!"ion!. $!ri!*.e% /e"erine "he /e#ree of 'o* %!"i%f!("ion0 Le" )% %ee -h!" "he%e f!("or% !re0

I+0+1-* /-$%"r In/i$i/)!.% In/i$i /)!.% h!$e (er"!in (er"!in e<&e("!"ion% e<&e("!"ion% fro "heir 'o*%0 If "heir e<&e(" e<&e("!"ion% !"ion% !re e" fro "he 'o*%5 "he+ fee. %!"i%fie/0 The%e e<&e("!"ion% !re *!%e/ on !n in/i$i/)!.?% .e$e. of  e/)(!"ion5 !#e !n/ o"her f!("or%0

L0* "/ +1$-%"C Le$e. of e/)(!"ion of !n in/i$i/)!. i% ! f!("or -hi(h /e"erine% "he /e#ree of 'o* %!"i%f!("ion0 For e<!&.e5 %e$er!. %")/ie% h!$e fo)n/ ne#!"i$e (orre.!"ion *e"-een "he .e$e. .e$ e. of e/)(!"i e/)(!"ion5 on5 &!r"i( &!r"i().! ).!r.+ r.+ hi#her hi#her .e$e. .e$e. of e/)( e/)(!"i !"ion5 on5 !n/ 'o* %!"i%f %!"i%f!(" !("ion ion00 The  &o%%i*.e re!%on for "hi% &henoenon !+ *e "h!" hi#h.+ e/)(!"e/ &er%on% h!$e $er+ hi#h e<&e("!"ion% fro "heir 'o*% -hi(h re!in )n%!"i%fie/0 In "heir (!%e5 Pe"er?% &rin(i&.e -hi(h %)##e%"% "h!" e$er+ in/i$i/)!. "rie% "o re!(h hi% .e$e. of in(o&e"en(e5 !&&.ie% ore )i(,.+ ) i(,.+00

A6 

4

 

In/i$i/)!.% e<&erien(e /ifferen" /e#ree of 'o* %!"i%f!("ion !" /ifferen" %"!#e% of "heir .ife0 o* %!"i%f!("ion i% hi#h !" "he ini"i!. %"!#e5 #e"% #r!/)!..+ re/)(e/5 %"!r"% ri%in# )&"o (er"!in %"!#e5 !n/ fin!..+ /i&% "o ! .o- /e#ree0 The &o%%i*.e re!%on% for "hi% &henoenon !re .i,e "hi%0 When in/i$i/)!.% 'oin !n or#!ni6!"ion5 "he+ !+ h!$e %oe )nre!.i%"i( !%%)&"ion% !*o)" -h!" "he+ !re #oin# "o /ri$e fro "heir -or,0 The%e !%%)&"ion% !,e "h "he e ore ore %!"i %!"i%f %fie ie/0 /0 Ho-e Ho-e$e $er5 r5 -hen -hen "h "he% e%ee !% !%%) %)& &"i "ion on%% f!.. f!.. %h %hor or"" of re!. re!.i" i"+ +5 'o* 'o* %!"i%f!("ion #oe% /o-n0 I" %"!r"% ri%in# !#!in !% "he &eo&.e %"!r" "o !%%e%% "he 'o*% in ri#h"  &er%&e("i$e !n/ (orre(" "heir !%%)&"ion%0 A" "he .!%"5 &!r"i().!r.+ !" "he f!# en/ of "he (!reer5 'o* %!"i%f!("ion #oe% /o-n *e(!)%e of fe!r of re"ireen" !n/ f)")re o)"(oe0

 O%hr /-$%"rC Be%i/e Be% i/e%% "he !*o$e !*o$e "-o f!("or f!("or%5 %5 "here "here !re o"her o"her in/i$i in/i$i/)!. /)!. f!("or f!("or%% -hi(h -hi(h !ffe(" !ffe(" 'o* %!"i%f!("ion0 If !n in/i$i/)!. /oe% no" h!$e f!$o)r!*.e %o(i!. !n/ f!i.+ .ife5 he !+ no" fee. h!&&+ !" "he -or,&.!(e0 Sii.!r.+5 o"her &er%on!. &ro*.e% !%%o(i!"e/ -i"h hi !+ !ffe(" hi% .e$e. of 'o* %!"i%f!("ion0 Per%on!. &ro*.e% !%%o(i!"e/ -i"h hi !+ !ffe(" hi% .e$e. of 'o* %!"i%f!("ion0

 N-%1r "/ #",C  N!")re of 'o* /e"erine% 'o* %!"i%f!("ion -hi(h i% in "he for of o(()&!"ion .e$e. !n/ 'o* (on"en"0

 O$$1!-%" *0*C



 

  Hi#her .e$e. 'o*% &ro$i/e ore %!"i%f!("ion %!"i%f!("ion !% (o&!re/ (o&!re/ "o .o-er .e$e.%0 Thi% h!&&en%  *e(!)%e hi#h .e$e. 'o*% (!rr+ &re%"i#e !n/ %"!")% in "he %o(ie"+ -hi(h i"%e.f *e(oe% %o)r(e of %!"i%f!("ion for "he 'o* ho./er%0 For e<!&.e5 &rofe%%ion!.% /eri$e ore %!"i%f!("ion !% (o&!re/ "o %!.!rie/ &eo&.eC f!("or+ -or,er% !re .e!%" %!"i%fie/0

 J", $"%%C

 o* (on"en" refer% "o "he in"rin%i( $!.)e of "he 'o* -hi(h /e&en/% on "he re)ireen" of  %,i..% for &erforin# i"5 !n/ "he /e#ree of re%&on%i*i.i"+ !n/ #ro-"h i" offer%0 A hi#her  (on"en" of "he%e f!("or% &ro$i/e% hi#her %!"i%f!("ion0 For e<!&.e5 ! ro)"ine !n/ re&e"i"i$e .e%%err %!"i%f!(" .e%%e %!"i%f!("ion ion "he /e#ree of %!"i%f!(" %!"i%f!("ion ion &ro#re%%i$e &ro#re%%i$e.+ .+ in(re!%e% in(re!%e% in 'o* ro"!"ion5 ro"!"ion5 'o* en.!r#een"5 !n/ 'o* enri(hen"0

S%1-%"-* 0-r-,*C  Si")!"ion!. $!ri!*.e% re.!"e/ "o 'o* %!"i%f!("ion .ie in or#!ni6!"ion!. (on"e<"  for!. !n/ infor inf or!.0 !.0 For!. For!. or#!ni or#!ni6!" 6!"ion ion eer# eer#e% e% o)" of "he in"er! in"er!("i ("ion on of in/i$i in/i$i/)!. /)!.%% in "he or#!ni6!"ion0 Soe of "he i&or"!n" f!("or% -hi(h !ffe(" 'o* i&or"!n" f!("or% -hi(h !ffe(" 'o* %!"i%f!("ion !re #i$en *e.o-C

10 W"r'6 $"+%"C Wor,in r,in# # (o (on/i n/i"i "ion on%5 %5 &!r" &!r"i( i(). ).!r !r.+ .+ &h+ &h+%i %i(!. (!. -or, -or, en$i en$iro ron nen en"5 "5 .i,e .i,e (on/i (on/i"i "ion on%% of  -or,&.!(e !n/ !%%o(i!"e/ f!(i.i"ie% for &erforin# "he 'o* /e"erine 'o* %!"i%f!("ion0 The%e -or, in "-o -!+%0 Fir%"5 "he%e &ro$i/e e!n% 'o* &erfor!n(e0 Se(on/5 &ro$i%ion



 

of "he%e (on/i"ion% !ffe("% "he in/i$i/)!.?% &er(e&"ion !*o)" "he or#!ni6!"ion0 If "he%e f!("or% !re f!$o)r!*.e5 in/i$i/)!.% e<&erien(e hi#her .e$e. of 'o* %!"i%f!("ion0  20 S1!r0"C The "+&e of %)&er$i%ion !ffe("% 'o* %!"i%f!("ion !% in e!(h "+&e of %)&er$i%ion "he /e#ree of i&or"!n(e i&or"!n(e !""!(he/ "o in/i$ in/i$i/)!. i/)!.%% $!rie%0 $!rie%0 In e&.o+ee9orie e&.o+ee9orien"e/ n"e/ %)&er$i%ion5 %)&er$i%ion5 "here i% ore (on(ern for &eo&.e -hi(h i% &er(ei$e/ f!$o)r!*.+ *+ "he !n/ &ro$i/e% "he ore %!"i%f!("ion0 In 'o* orien"e/ %)&er$i%ion5 "here i% ore e&h!%i% on "he &erfor!n(e of  "he 'o* !n/ &eo&.e *e(oe %e(on/!r+0 Thi% %i")!"ion %i")!"ion /e(re!%e% 'o* %!"i%f!("ion 0  3. E91%-,* r&-r+C The "+&e of .in,!#e "h!" i% &ro$i/e/ *e"-een 'o* &erfor!n(e !n/ re-!r/% /e"erine% "he /e#ree of 'o* %!"i%f!("ion0 If "he re-!r/ i% &er(ei$e/ "o *e *!%e/ on "he 'o* &erfor!n(e !n/ e)i"!*.e5 i" offer% hi#her %!"i%f!("ion0 If "he re-!r/ i% &er(ei$e/ "o *e *!%e/ on (on%i/er!"ion% o"her "h!n "he 'o* &erfor!n(e5 i" !ffe("% 'o* %!"i%f!("ion !/$er%e.+0   40 O!!"r%1%4C I" i% "r)e "h!" in/i$i/)!.% %ee, %!"i%f!("ion in "heir 'o*% in "he (on"e<" of 'o* n!")re !n/ -or, en$ironen" *+ "he+ !.%o !""!(h i&or"!n(e "o o&&or")ni"ie% for &roo"ion "h!" "he%e 'o* offer0 If "he &re%en" 'o* offer% o&&or")ni"+ of &roo"ion i% .!(,in#5 i" re/)(e% %!"i%f!("ion0

0 W"r' 6r"1!C In/i$i/)!. In/i$i/)!.%% -or, in #ro)& ei"her (re!"e/ for!..+ for!..+ of "he+ /e$e.o& on "heir o-n "o %ee, eo"ion!. %!"i%f!("ion !" "he -or,&.!(e0 To "he e<"en" %)(h

8

 

#r #ro)& o)&%% !re !re (ohe% (ohe%i$ i$e e "h "hee /e#r /e#ree ee of %! %!"i "i%f %f!( !("i "ion on i% hi#h0 hi#h0 If "he "he #ro) #ro)& & i% no" no" (ohe%i$e5 'o* %!"i%f!("ion i% .o-0 In ! (ohe%i$e #ro)&5 &eo&.e /eri$e %!"i%f!("ion o)" of "heir in"er&er%on!. in"er!("ion !n/ -or,&.!(e *e(oe% %!"i%f+in# .e!/in# "o  'o* %!"i%f!("ion0

E//$% "/ J", S-%/-$%"

o* %!"i%f!("ion h!% ! $!rie"+ of effe("%0 The%e effe("% !+ *e %een in "he (on"e<" of !n in/i$i/)!.?% &h+%i(!. !n/ en"!. he!."h5 &ro/)("i$i"+5 !*%en"eei%5 !n/ ")rno$er0

Ph4$-* -+ M%-* H-*%hC  

The /e#ree of 'o* %!"i%f!("ion !ffe("% !n in/i$i/)!.?% &h+%i(!. !n/

en"!. he!."h0 Sin(e 'o* %!"i%f!("ion i% ! "+&e of en"!. fee.in#5 i"% f!$o)r!*.ene%% or  )nf!$o)r!*.e )nf!$o) r!*.e%ne%% %ne%% !ffe("% !ffe("% "he in/i$i/)!. in/i$i/)!. &%+(ho.o#i( &%+(ho.o#i(!..+ !..+ -hi(h )."i!"e.+ )."i!"e.+ !ffe("% !ffe("% hi%  &h+%i(!. he!."h0 For e<!&.e5 L!-.er h!% &oin"e/ o)" "h!" /r)# !*)%e5 !.(oho.i% !n/ en"!. !n/ &h+%i(!. he!."h re%)." fro &%+(ho.o#i(!..+ h!rf). 'o*%0 F)r"her5 %in(e ! 'o* i% !n i&or"!n" &!r" of .ife5 'o* %!"i%f!("ion inf.)en(e% #ener!. .ife %!"i%f!("ion0 The re%)." i% "h!" "here i% %&i..o$er effe(" -hi(h o(()r% in *o"h /ire("ion% *e"-een 'o* !n/ ! n/ .ife %!"i%f!("ion0

 Pr"+1$%0%4C

;

 

 

There There !re "-o $ie-% $ie-% !*o)" !*o)" "he re. re.!"i !"ion% on%hi& hi& *e"-ee *e"-een n 'o* %!"i%f %!"i%f!(" !("ion ion !n/

 &ro/)("i$i"+C   10 A h!&&+ -or,er i% ! &ro/)("i$e -or,er5

 20 A h!&&+ -or,er i% no" ne(e%%!ri.+ ! &ro/)("i$e -or,er0

 The fir%" $ie- e%"!*.i%he% ! /ire(" (!)%e9effe(" re.!"ion%hi& *e"-een 'o* %!"i%f!("ion !n/  &ro/)("i$i"+ -hen 'o* %!"i%f!("ion in(re!%e%5 &ro/)("i$i"+ in(re!%e% -hen %!"i%f!("ion /e(re!%e%5 &ro/)("i$i"+ /e(re!%e%0 The *!%i( .o#i( *ehin/ "hi% i% "h!" ! h!&&+ -or,er -i..  &)" ore effor"% for 'o* &erfor!n(e0 &erfor!n(e0 Ho-e$er5 "hi% !+ no" *e "r)e in !.. (!%e%0 For e<!&.e5 ! -or,er h!$in# .o- e<&e("!"ion% fro hi% 'o*% !+ fee. %!"i%fie/ *)" he !+ no" &)" hi% effor"% ore $i#oro)%.+ *e(!)%e of hi% .o- e<&e("!"ion% fro "he 'o*0 Theref The refore ore55 "hi% "hi% $ie$ie- /oe% /oe% no" e<&.!i e<&.!in n f)..+ f)..+ "he (o&.e (o&.e< < re. re.!"i !"ion% on%hi& hi& *e"-een *e"-een 'o* %!"i%f!("ion !n/ &ro/)("i$i"+0 &ro/)("i$i"+0

The !no"her $ie-C Th!" i% ! %!"i%fie/ -or,er i% no" ne(e%%!ri.+ ! &ro/)("i$e -or,er  e<&.!in% e<&.!i n% "he re.!"ion%hi re.!"ion%hi& & *e"-een *e"-een 'o* %!"i%f!("i %!"i%f!("ion on !n/ &ro/)("i$i &ro/)("i$i"+ "+00 =!rio)% re%e!r(h re%e!r(h %")/ie% !.%o %)&&or" "hi% $ie-0

Thi% re.!"ion%hi& !+ *e e<&.!ine/ in "er% of "he o&er!"ion of "-o f!("or%C effe(" of 'o*  &erfor!n(e on %!"i%f!("ion !n/ or#!ni6!"ion!. e<&e("!"ion% fro in/i$i/)!.% for 'o*  &erfor!n(e0 10 o* &erfor!n(e .e!/% "o 'o* %!"i%f!("ion !n/ no" "he o"her -!+ ro)n/0

7

 

The *!%i( f!("or for "hi% &henoenon i% "he re-!r/% @! %o)r(e of %!"i%f!("ion !""!(he/ -i"h &erfor!n(e0 There !re "-o "+&e% of re-!r/%in"rin%i( !n/ e<"rin%i(0 The in"rin%i( re re-! -!r/ r/ %" %"e e%% fr fro o "he "he 'o 'o* * i"%e i"%e.f .f -h -hi( i(h h !+ !+ *e in "he "he for for of #ro#ro-"h "h &o"en" &o"en"i! i!.5 .5 (h!..en#in# 'o*5 e"(0 The %!"i%f!("ion on %)(h ! "+&e of re-!r/ !+ he.& "o in(re!%e  &ro/)("i$i"+00 The e<"rin%i( re-!r/ i% %)*'e(" "o (on"ro. *+ !n!#een" %)(h !% %!.!r+5  &ro/)("i$i"+ %!.!r+5  *on)%5 e"(0 An+ in(re!%e in "he%e f!("or% /oe% no" he& "o in(re!%e &ro/)("i$i"+ "ho)#h "he%e f!("or% in(re!%e 'o* %!"i%f!("ion0 3.A h!&&+ -or,er /oe% no" ne(e%%!ri.+ (on"ri*)"e "o hi#her &ro/)("i$i"+ *e(!)%e

he h!% "o o&er!"e )n/er (er"!in "e(hno.o#i(!. (on%"r!in"% !n/5 "herefore5 he (!nno" #o *e+on/ *e+on/ (er"!i (er"!in n o)"&)" o)"&)"00 F)r"he F)r"her5 r5 "hi% "hi% (on%"r! (on%"r!in" in" !ff !ffe(" e("%% "he !n!#e !n!#een"? en"?%% e<&e("!"ion% fro "he in/i$i/)!. in "he for of .o-er o)"&)"0 Th)%5 "he -or,  %i")!"ion i% &e##e/ "o ini!..+ !((e&"!*.e .e$e. of &erfor!n(e0 Ho-e$er5 i" /oe% no" e!n "h!" "he 'o* %!"i%f!("ion h!% no i&!(" o &ro/)("i$i"+0 A %!"i%fie/ -or,er !+ no" ne(e%%!ri.+ .e!/ "o in(re!%e/ &ro/)("i$i"+ *)" ! /i%%!"i%fie/ -or,er .e!/% "o .o-er &ro/)("i$i"+ &ro/)("i$i"+00 E<"rin%i( re-!r/

 

Per(ei$e/ e)i"+ of re-!r/%

Perfor!n(

S!"i%f!("ion In"rin%i( re-!r/

THE RELATION BETWEEN PERFORMANCE AND SATI SATISFACTION SFACTION

 A,%3C

:

 

 

A*%en"eei A*%en"eei% % refer% refer% "o "he fre)en(+ fre)en(+ of !*%en( !*%en(ee of 'o* ho./er fro "he

-or,&.!(e ei"her )ne<()%e/ !*%en(e /)e "o %oe !$oi/!*.e re!%on% or .on# !*%en(e /)e "o %oe )n!$oi/!*.e re!%on%0 I" i% "he forer "+&e of !*%en(e -hi(h i% ! !""er of  (on(ern0 (on(er n0 Thi% !*%en(e i% /)e "o .!(, of %!"i%f!("ion %!"i%f!("ion fro "he 'o* -hi(h &ro/)(e% ! .!(,  of -i.. "o -or,? !n/ !.ien!"e ! -or,er for -or, !% for !% &o%%i*.e0 Th)%5 'o* %!"i%f!("ion i% re.!"e/ "o !*%en"eei%0  

HIGH

 

TURNO=ER 

OB 

ABSENES

SATISFATION

 

   

LOW LOW

HIGH

TURNO=ER AND ABSENES

RELATIONSHIP OF OB SATISFATION5 EMPLOEE TURNO=ER AND ABSENES

 E3!*"4 %1r"0rC

1

 

 T)rno$er of e&.o+ee% i% "he r!"e !" -hi(h e&.o+ee% .e!$e "he or#!ni6!"ion -i"hin ! #i$en &erio/ of "ie0 When !n in/i$i/)!. fee.% /i%%!"i%f!("ion in "he or#!ni6!"ion5 he "rie% "o o$er(oe "hi% "hro)#h "he $!rio)% -!+% of /efen%e e(h!ni%0 If he i% no" !*.e "o /o %o5 he o&"% "o .e!$e "he or#!ni6!"ion0 Th)%5 in #ener!. (!%e5 e&.o+ee ")rno$er i% re.!"e/ "o 'o* %!"i%f!("ion0 Ho-e$er5 'o* %!"i%f!("ion i% no" "he on.+ (!)%e of e&.o+ee ")rno$er5 "he o"her (!)%e *ein# *e""er o&&or")ni"+ e.%e-here0

For e<! e<!&.e &.e55 in "he "he &re% &re%en en"" (on" (on"e< e<"5 "5 "h "hee r!"e r!"e of ")rn ")rno$ o$er er of (o&)" (o&)"er er %o %of" f"-! -!re re  &rofe%%ion!.% i% $er+ hi#h in In/i!0 Ho-e$er5 "he%e &rofe%%ion!.% .e!$e "heir or#!ni6!"ion% no" %i&.+ *e(!)%e "he+ !re no" %!"i%fie/ *)" *e(!)%e of "he o&&or")ni"ie% offere/ fro o"her %o)r(e% &!r"i().!r.+ fro forei#n (o&!nie% .o(!"e/ !*ro!/0

2

 

DIMENSIONS OF JOB SATIFA SATIFACTION CTION o* %!"i%f!("ion i% ! (o&.e< (on(e&" !n/ /iffi()." "o e!%)re o*'e("i$e.+0 The .e$e. of   'o* %!"i%f!("ion i% !ffe("e/ *+ ! -i/e r!n#e of $!ri!*.e% re.!"in# "o in/i$i/)!.5 %o(i!.5 ().")r!.5 or#!ni6!"ion!. f!("or% !% %"!"e/ *e.o-C9  

DIMENSIONS

INDI=IDUAL

SOIAL

 

FATORS



ORGANIATIONAL ORGANIATIONAL FATOR

EN=IRONMENTAL FATOR

ULT ULTURAL URAL FATOR 

I+0+1-*C9 Per%on Per%on!.i !.i"+ "+55 e/)(!"i e/)(!"ion5 on5 in"e.. in"e..i#e i#en(e n(e !n/ !*i.i" !*i.i"ie% ie%55 !#e5 !#e5 !ri" !ri"!. !. %"!")%5 orien"!"ion "o -or,0



S"$-** /-$%" S"$/-$%"r rC9R C9Re.! e.!"io "ion%h n%hi& i& -i"h -i"h (o9-or, (o9-or,er% er%55 #ro)& #ro)& -or,in -or,in# # !n/ nor% nor%55 o&&or")ni"ie% for in"er!("ion5 infor!. re.!"ion% e"(0



Or6-:-%"-* /-$%"rC9 N!")re !n/ %i6e5 for!. %"r)(")re5 &er%onne. &o.i(ie% !n/ &ro(e &ro(e/) /)re re%5 %5 in in/) /)%" %"ri ri!. !. re.! re.!"i "ion5 on5 n! n!") ")re re of -or, -or,55 "e(h "e(hno. no.o#+ o#+ !n/ -or,  -or,  or#!ni6!"ion5 %)&er$i%ion !n/ %"+.e% of .e!/er%hi&5 !n!#een" %+%"e%5 -or,in# (on/i"ion%0



E0r"3 E0r "3%-* %-* /-$% /-$%"r "rC9 C9E(on E(onoi oi(5 (5 %o(i!. %o(i!.55 "e(hni "e(hni(!. (!. !n/ #o$ern #o$ernen"! en"!.. inf.)en(e%0

3

 



 

C1*%1r-* /-$%"rC9A""i")/e%5 *e.ief% !n/ $!.)e%0

The%e The%e f!("or f!("or%% !ffe(" !ffe(" 'o* %!"i%f %!"i%f!(" !("ion ion of (er"!i (er"!in n in/i$i in/i$i/)! /)!.% .% in ! #i$en #i$en %e" of 

(ir()%"!n(e% *)" no" ne(e%%!ri.+ in o"her%0 Soe -or,er% !+ *e %!"i%fie/ -i"h (er"!in !%&e("% of "heir -or, !n/ /i%%!"i%fie/ -i"h o"her !%&e("% 0Th)%5 o$er!.. /e#ree of 'o* %!"i%f!("ion !+ /iffer fro &er%on "o &er%on0

4

 

IMPORTANCE TO STUDY JOB SATISFACTION The i&or"!n(e "o "he %")/+ of 'o* %!"i%f!("ion .e$e. i% $er+ i&or"!n" for e<e()"i$e%0 o* %!"i%f!("ion %")/+ i&or"!n(e (!n *e )n/er%"oo/ *+ "he !n%-er of "he fo..o-in# )e%"ion 1 I% "her "heree roo roo for for i&r i&ro$e o$een" en" 2 Who i% re.!" re.!"i$e i$e.+ .+ or oree /i%%!"i /i%%!"i%fi %fie/ e/ 3 Wh!" (on"ri*)"e% (on"ri*)"e% "o "he "he e&.o+e e&.o+eee %!"i%f!(" %!"i%f!("ion ion 4 Wh!" !re !re "he effe("% effe("% of ne#!"i$e ne#!"i$e e&.o+ee e&.o+ee !""i") !""i")/e% /e%



 

B/% "/ #", -%/-$%" %1+4  

o* %!"i%f!("ion %)r$e+% (!n &ro/)(e

 &o%i"i$e5 ne)"r!. or ne#!"i$e re%)."%0 If &.!nne/ &ro&er.+ !n/ !/ini%"ere/5 "he+ -i.. )%)!..+ &ro/)(e ! n)*er of i&or"!n" *enefi"%5 %)(h !%9 10 I" #i$e% !n!#een" !n!#een" !n in/i(!"ion in/i(!"ion of #ener!. #ener!. .e$e.% .e$e.% of %!"i% %!"i%f!("i f!("ion on in ! (o&!n+ (o&!n+00 S)r$e+% !.%o in/i(!"e %&e(ifi( !re!% of %!"i%f!("ion or /i%%!"i%f!("ion !% (o&!re/ "o e&.o+ee %er$i(e% !n/ &!r"i().!r #ro)& of e&.o+ee0 20 I" .e!/% "o $!.)!*.e $!.)!*.e (o)ni(!" (o)ni(!"ion ion *ro)#h" *ro)#h" *+ ! 'o* %!"i%f %!"i%f!("io !("ion n %)r$e+0 %)r$e+0 o)ni(!"ion f.o- in !.. /ire("ion !% &eo&.e &.!n "he %)r$e+5 "!,e i" !n/ /i%()%% "he re%)."0 U&-!r/ (o)ni(!"ion i% e%&e(i!..+ fr)i"f). -hen e&.o+ee !re en(o)r!#e/ "o (oen" !*o)" -h!" i% on "heir in/% in%"e!/ of ere.+ !n%-erin# )e%"ion% !*o)" "o&i(% i&or"!n" "o !n!#een"0 30 !% ! %)r$e+ i% %!fe"+ %!fe"+ $!.)e5 $!.)e5 !n eo"ion!. eo"ion!. re.e!%e0 re.e!%e0 A (h!n(e "o "hin#% "hin#% #e"% off0 off0 The %)r$e+ i% !n in"!n#i*.e e<&re%%ion of !n!#een"?% in"ere%" in e&.o+ee -e.f!re5 -hi(h #i$e% e&.o+ee% ! re!%on "o fee. *e""er "o-!r/% !n!#een"0 40 o* %!"i%f!(" %!"i%f!("ion ion %)r$e+% %)r$e+% !re ! )%ef). )%ef). -!+ "o "o /e"erine /e"erine (er"!in (er"!in "r!inin# "r!inin# nee/%0 nee/%0 0 o* %!"i%f!(" %!"i%f!("ion ion %)r$e+% %)r$e+% !re )%ef). )%ef). for for i/en"if+ i/en"if+in# in# &ro*.e &ro*.e  "h!" !+ !+ !ri%e5 (o&!rin# "he re%&on%e "o %e$er!. !."ern!"i$e% !n/ en(o)r!#in# !n!#er "o o/if+ "heir ori#in!. &.!n%0 Fo..o- )& %)r$e+% !..o-% !n!#een" "o e$!.)!"e "he !(")!. re%&on%e "o ! (h!n#e !n/ %")/+ i"% %)((e%% or f!i.)re0



 

I3!"r%-$ %" W"r'r -+ Or6-:-%" Fre)en".+5 -or, )n/er.ie% %e.f9e%"ee !n/ i/en"i"+ -hi.e )ne&.o+en" )ne &.o+en" .o-er% %e.f9-or"h !n/  &ro/)(e% !n<ie"+ !n<ie"+00 A" "he %!e "ie5  "ie5 ono"ono)% 'o*% ono"ono)% 'o*% (!n ero/e ! -or,er% ini"i!"i$e !n/ !*%en"eei% !n/  !n/ )nne(e%%!r+ ")rno$er0 o* %!"i%f!("ion !n/ en"h)%i!% !n/ (!n .e!/ "o !*%en"eei% o(()&!"ion!. %)((e%% !re !'or f!("or% in &er%on!. %!"i%f!("ion5 %e.f9re%&e("5 %e.f9e%"ee5 !n/ %e.f9 /e$e.o&en"0 To "he -or,er5 'o* %!"i%f!("ion *rin#% ! &.e!%)r!*.e eo"ion!. %"!"e "h!" of"en .e!/% "o ! &o%i"i$e -or, !""i")/e0 A %!"i%fie/ -or,er i% ore .i,e.+ "o *e (re!"i$e5 f.e<i*.e5 inno$!"i$e5 !n/ .o+!.0

For "he or#!ni6!"ion5 'o* %!"i%f!("ion of i"% -or,er% e!n% ! -or, for(e "h!" i% o"i$!"e/ !n/ (oi""e/ "o hi#h )!.i"+ &erfor!n(e0 In(re!%e/ &ro/)("i$i"+ "he )!n"i"+ !n/ )!.i"+ of o)"&)"  &er ho)r -or,e/ %ee% "o *e ! *+&ro/)(" of i&ro$e/ )!.i"+ of -or,in# .ife0 I" i% i&or"!n" "o no"e "h!" "he .i"er!")re on "he re.!"ion%hi& *e"-een 'o* %!"i%f!("ion !n/ &ro/)("i$i"+ i% nei"her (on(.)%i$e nor (on%i%"en"00 Unh!&&+ e&.o+ee%5 -ho !re o"i$!"e/ *+ fe!r of 'o* .o%%5 -i.. no" #i$e 1:: &er(en" of "heir effor" for $er+ .on#0 Tho)#h fe!r i% ! &o-erf). o"i$!"or5 i" i% !.%o ! "e&or!r+ one5 !n/ !% %oon !% "he "hre!" i% .if"e/ &erfor!n(e -i.. /e(.ine0

T! T!n#i*.e n#i*.e -!+% in -hi(h 'o* %!"i%f!("ion *enefi"% "he or#!ni6!"ion in(.)/e re/)("ion in (o&.!in"%  !n/ !n/ #rie$!n(e%5 !*%en"eei%5 ")rno$er5 !n/ "erin!"ion !% -e.. !% i&ro$e/ &)n(")!.i"+ i&ro$e/  &)n(")!.i"+ !n/ -or,er or!.e0 o* %!"i%f!("ion i% !.%o .in,e/ "o ! ore he!."h+ -or, for(e !n/ h!% *een fo)n/ "o  *e ! #oo/ in/i(!"or of .on#e$i"+0 .on#e$i"+0 An/ !."ho)#h on.+ .i"".e (orre.!"ion h!% *een fo)n/ *e"-een 'o* %!"i%f!("ion !n/ &ro/)("i$i"+5 Bro-n @177 no"e% "h!" %oe e&.o+er% h!$e fo)n/ "h!" %!"i%f+in#  "o %!"i%f+in# or /e.i#h"in# ()%"oer%5 "h)% &ro"e("in# or /e.i#h"in# e&.o+ee% i% ! &rere)i%i"e !  &rere)i%i"e "o "he ,"%%"3 *0 No -on/er An/re- !rne#ie i% )o"e/ !% %!+in#C  TT-' ' -&-4 34 !"!*8

8

 

,1% *-0 34 /-$%"r8 -+ "" 6r- &** 6r"& " %h /-$%"r4 /*""r. T-' -&-4 34 /-$%"r8 ,1% *-0 34 !"!*8 -+ "" & &** h-0 - & -+ ,%%r /-$%"r4

SATISFIED EMPLOEE

;

 

Cr-%6 Cr-% 6 J", S-%/-$%" So5 ho- i% 'o* %!"i%f!("ion (re!"e/ Wh!" !re "he e.een"% of ! 'o* "h!" (re!"e 'o* %!"i%f!("ion Or#!ni6!"ion% (!n he.& "o (re!"e 'o* %!"i%f!("ion *+ &)""in# %+%"e% in &.!(e "h!" -i.. en%)re "h!" -or,er% !re (h!..en#e/ !n/ "hen re-!r/e/ for *ein# %)((e%%f).0 Or#!ni6!"ion% "h!" !%&ire "o !%&ire "o (re!"in# ! -or, en$ironen" "h!" enh!n(e% enh !n(e% 'o* %!"i%f!("ion nee/ "o in(or&or!"e "he fo..o-in#C



F.e<i*.e -or, !rr!n#een"%5 &o%%i*.+ in(.)/in# "e.e(o)"in#



Tr!inin# !n/ o"her &rofe%%ion!. #ro-"h o&&or")ni"ie% o&& or")ni"ie%



In"ere%"in# -or, "h!" offer% $!rie"+ !n/ (h!..en#e !n/ !..o-% "he -or,er o&&or")ni"ie% "o &)" hi% or her %i#n!")re on "he fini%he/ &ro/)("



O&&or")ni"ie% "o )%e one% "!.en"% !n/ "o *e (re!"i$e



O&&or")ni"ie% "o "!,e re%&on%i*i.i"+ !n/ /ire(" one% o-n -or,



A %"!*.e5 %e()re -or, en$ironen" "h!" in(.)/e% 'o* %e()ri"+(on"in)i"+



An en$ironen" in -hi(h -or,er% !re %)&&or"e/ %)&& or"e/ *+ !n !((e%%i*.e %)&er$i%or -ho  &ro$i/e% "ie.+ fee/*!(, !% -e.. !% (on#eni!. "e! (on#eni!. "e! e*er%



F.e<i*.e *enefi"%5 %)(h !% (hi./9(!re !n/ e<er(i%e f!(i.i"ie%



U&9"o9/!"e "e(hno.o#+



o&e"i"i$e %!.!r+ !n/ o&&or")ni"ie% for &roo"ion

Pro*!*.+ "he o%" i&or"!n" &oin" "o *e!r in in/ -hen (on%i/erin# 'o* %!"i%f!("ion i% "h!" "here !re !n+ f!("or% "h!" !ffe(" 'o* %!"i%f!("ion !n/ "h!" -h!" !,e% -or,er% h!&&+ -i"h "heir 'o*% $!rie% fro one -or,er "o !no"her !n/ fro /!+ "o /!+0 A&!r" fro "he f!("or% en"ione/ !*o$e5  'o* %!"i%f!("ion i% !.%o inf.)en(e/ *+ "he e&.o+ee% &er%on!. (h!r!("eri%"i(%5 (h!r!("eri%"i(%5 "he !n!#er%

7

 

 &er%on!. (h!r!("eri%"i(% !n/ !n!#een" %"+.e5 !n/ "he n!")re of "he -or, i"%e.f0 M!n!#er% -ho -!n" "o !in"!in ! hi#h .e$e. of 'o* %!"i%f!("ion in "he -or, for(e )%" "r+ "o )n )n/er%"!n/ /er%"!n/ "he nee/% of e!(h e*er of "he -or, for(e0

 For e<!&.e5 -hen (re!"in# -or, "e!%5 !n!#er% (!n enh!n(e -or,er %!"i%f!("ion *+ &.!(in#  &eo&.e -i"h %ii.!r *!(,#ro)n/%5 e<&erien(e%5 or nee/% in "he %!e -or,#ro)&0 A.%o5 A.%o5 !n!#er% (!n enh!n(e 'o* %!"i%f!("ion *+ (!ref)..+ !"(hin# -or,er% -i"h "he "+&e of -or,0

For e<!&.e5 ! &er%on -ho /oe% no" &!+ !""en"ion "o /e"!i. -o)./ h!r/.+ !,e ! #o #oo/ o/ in%&e("or5 %!.e%&er%on00 A% )(h !% &o%%i*.e5 !n!#er% %ho)./ !n/ ! %h+ -or,er i% )n.i,e.+ "o *e ! #oo/  #oo/ %!.e%&er%on !"(h 'o* "!%,% "o e&.o+ee% &er%on!.i"ie%0

M!n!#er% -ho !re %erio)% !*o)" "he 'o* %!"i%f!("ion of -or,er% (!n !.%o "!,e o"her /e.i*er!"e %"e&% "o (re!"e ! %"i).!"in# -or, en$ironen"0 One %)(h %"e& i% 'o* enri(hen"0 o* enri(hen" enri(hen"   i% ! /e.i*er!"e )&#r!/in# of re%&on%i*i.i"+5 %(o&e5 !n/ (h!..en#e in "he -or, i"%e.f0 o* enri(hen" )%)!..+ in(.)/e% in(re!%e/ re%&on%i*i.i"+5 re%&on%i*i.i"+5 re(o#ni"ion5 !n/ o&&or")ni"ie% for #ro-"h5 .e!rnin#5 !n/ !(hie$een"0 L!r#e (o&!nie% "h!" h!$e )%e/ 'o*9enri(hen" &ro#r!% "o in(re!%e e&.o+ee o"i$!"ion !n/ 'o* %!"i%f!("ion0

 Goo/ !n!#een" h!% "he &o"en"i!. for (re!"in# hi#h or!.e5 hi#h &ro/)("i$i"+5 &ro/)("i$i"+5 !n/ ! %en%e of  &)r&o%e !n/ e!nin# for "he or#!ni6!"ion !n/ i"% e&.o+ee%0 E&iri(!. fin/in#% %ho- "h!" 'o* (h!r!("eri%"i(% %)(h !% &!+5 &roo"ion!. o&&or")ni"+5 "!%, (.!ri"+ !n/ (.!ri"+ !n/ %i#nifi(!n(e5 !n/ %,i..% )"i.i6!"ion5 !% -e.. !% or#!ni6!"ion!. (h!r!("eri%"i(% %)(h !% (oi"en" !n/ re.!"ion%hi& -i"h %)&er$i%or% !n/ (o9-or,er%5 h!$e %i#nifi(!n" effe("% on 'o* %!"i%f!("ion0 The%e 'o* (h!r!("eri%"i(% (!n *e (!ref)..+ !n!#e/ "o enh!n(e 'o* %!"i%f!("ion0

8:

 

Of (o)r%e5 ! -or,er -ho "!,e% %oe re%&on%i*i.i"+ for hi% or her 'o* %!"i%f!("ion -i.. &ro*!*.+ fin/ !n+ ore %!"i%f+in# e.een"% in "he -or, en$ironen"0 E$ere"" @177 %)##e%"% "h!" e&.o+ee% !%, "he%e.$e% "he fo..o-in# )e%"ion%C



When h!$e I (oe (.o%e%" "o e<&re%%in# + f).. &o"en"i!. in ! -or, %i")!"ion



Wh!" /i/ i" .oo, .i,e



-or,&.!(e  -ere o%" %)&&or"i$e Wh!" !%&e("% of "he -or,&.!(e



Wh!" !%&e("% of "he -or, i"%e.f -ere o%" %!"i%f+in#



Wh!" /i/ I .e!rn fro "h!" e<&erien(e "h!" (o)./ *e !&&.ie/ "o "he &re%en" %i")!"ion

81

 

W"r'r R"*  J", S-%/-$%"

If 'o* %!"i%f!("ion i% ! -or,er *enefi"5 %)re.+ "he -or,er )%" *e !*.e "o (on"ri*)"e "o hi% or her o-n %!"i%f!("ion !n/ -e..9*ein# on "he 'o*0 The fo..o-in# %)##e%"ion% (!n he.& ! -or,er fin/  &er%on!. 'o* %!"i%f!("ionC



See, o&&or")ni"ie% "o /eon%"r!"e %,i..% !n/ "!.en"%0 Thi% of"en .e!/% "o ore (h!..en#in# -or, !n/ #re!"er re%&on%i*i.i"ie%5 -i"h !""en/!n" in(re!%e% in &!+ !n/ o"her re(o#ni"ion0



De$e.o& e<(e..en" (o)ni(!"ion %,i..%0 E&.o+er% $!.)e !n/ re-!r/ e<(e..en" re!/in#5 .i%"enin#5 -ri"in#5 !n/ %&e!,in# %,i..%0



Jno- ore0 A()ire ne- 'o*9re.!"e/ ,no-.e/#e "h!" he.&% +o) "o &erfor "!%,% ore  !n/ of"en #e"% one no"i(e/0 effi(ien".+ !n/ effe("i$e.+0 Thi% -i.. re.ie$e *ore/o re.ie$e *ore/o !n/



Deon%"r!"e (re!"i$i"+ !n/ ini"i!"i$e0 Q)!.i"ie% .i,e "he%e !re $!.)e/ *+ o%" or#!ni6!"ion% !n/ of"en re%)." in re(o#ni"ion !% -e.. !% in in(re!%e/ re%&on%i*i.i"ie% !n/ re-!r/%0



De$e.o& "e!-or, !n/ &eo&.e %,i..%0 A .!r#e &!r" of 'o* %)((e%% i% "he !*i.i"+ "o -or, -e.. -i"h o"her% "o #e" "he 'o* /one0



A((e&" "he /i$er%i"+ in &eo&.e0 A((e&" &eo&.e -i"h "heir /ifferen(e% !n/ "heir i&erfe("ion% !n/ .e!rn ho- "o #i$e !n/ re(ei$e (ri"i(i% (on%"r)("i$e.+0



See "he $!.)e in +o)r -or,0 A&&re(i!"in# "he %i#nifi(!n(e of -h!" one /oe% (!n .e!/ "o %!"i%f!("ion -i"h "he -or, i"%e.f0 Thi% he.&% "o #i$e e!nin# "o one% e<i%"en(e5 "h)% &.!+in# ! $i"!. ro.e in 'o* %!"i%f!("ion0

82

 



 *+ /e$e.o&in# he!."h+ %"re%%9!n!#een" Le!rn "o /e9%"re%%0 P.!n "o !$oi/ *)rno)" !$oi/  *)rno)" *+ "e(hni)e%0

83

 

A1r6 J", S-%/-$%" A%%)rin# 'o* %!"i%f!("ion5 o$er "he .on#"er5 re)ire% (!ref). &.!nnin# !n/ effor" *o"h *+ !n!#een" !n/ *+ -or,er%0 M!n!#er% !re en(o)r!#e/ "o (on%i/er %)(h "heorie% !% Her6*er#%@178 !n/ M!%.o-% @1743 re!"in# ! #oo/ *.en/ of f!("or% "h!" (on"ri*)"e "o ! %"i).!"in#5 (h!..en#in#5 %)&&or"i$e5 !n/ re-!r/in# -or, en$ironen" i% $i"!.0 Be(!)%e of "he re.!"i$e &roinen(e of &!+ in "he re-!r/ %+%"e5 i" i% $er+ i&or"!n" "h!" %!.!rie% *e "ie/ "o 'o* re%&on%i*i.i"ie% !n/ "h!" &!+ in(re!%e% *e "ie/ "o &erfor!n(e r!"her "h!n %eniori"+0

So5 in e%%en(e5 'o* %!"i%f!("ion i% ! &ro/)(" of "he e$en"% !n/ (on/i"ion% "h!" &eo&.e e<&erien(e on "heir 'o*%0 Brief @177; -ro"eC If ! &er%on% -or, i% in"ere%"in#5 her &!+ i% f!ir5 her  &roo"ion!. o&&or")ni"ie% !re #oo/5 her %)&er$i%or i% %)&&or"i$e5 !n/ her (o-or,er% !re frien/.+5 frien/.+5 "hen ! %i")!"ion!. !&&ro!(h .e!/% one "o &re/i(" %he i% %!"i%fie/ -i"h her 'o* @&0 710 =er+ %i&.+  &)"5 if "he &.e!%)re% !%%o(i!"e/ -i"h one% 'o* o)"-ei#h o)"-ei#h "he  "he &!in%5 "here i% %oe .e$e. of 'o* %!"i%f!("ion

84

 

MODEL OF JOB SATISFA SATISFACTION CTION

8

 

THEORIES OF JOB SATISFA SATISFACTION CTION

Affect Te!r" E/-in A0 Lo(,e?% R!n#e of Affe(" Theor+ @178 i% !r#)!*.+ "he o%" f!o)% 'o* %!"i%f!("ion o/e.0 The !in &rei%e of "hi% "heor+ i% "h!" %!"i%f!("ion i% /e"erine/ *+ ! /i%(re&!n(+ *e"-een -h!" one -!n"% in ! 'o* !n/ -h!" one h!% in ! 'o*0 F)r"her5 "he "heor+ %"!"e% "h!" ho- )(h one $!.)e% ! #i$en f!(e" of -or, @e0#0 "he /e#ree of  !)"ono !)" ono+ + in ! &o%i"i &o%i"ion on o/er! o/er!"e% "e% ho- %!"i% %!"i%fie fie// //i%% i%%!"i !"i%fi %fie/ e/ one *e(oe% *e(oe% -hen -hen e<&e("! e<&e ("!"io "ion% n% !re!r !re!ren? en?"" e"0 e"0 When When ! &er%on &er%on $!.)e% $!.)e% ! &!r"i &!r"i(). ().!r !r f!(e" f!(e" of ! 'o*5 'o*5 hi% %!"i%f!("ion i% ore #re!".+ i&!("e/ *o"h &o%i"i$e.+ @-hen e<&e("!"ion% !re e" !n/ ne#!"i$e.+ @-hen e<&e("!"ion% !re no" e"5 (o&!re/ "o one -ho /oe%n?" $!.)e "h!" f!(e"0 To i..)%"r!"e5 if E&.o+ee A $!.)e% !)"ono+ in "he -or,&.!(e !n/ E&.o+ee B i% in/ifferen" !*o)" !)"ono+5 "hen E&.o+ee A -o)./ *e ore %!"i%fie/ in ! &o%i"ion "h!" of offe fer% r% ! hi#h hi#h /e#re /e#reee of !)"o !)"ono no+ + !n/ !n/ .e%% .e%% %! %!"i "i%f %fie ie/ / in ! &o%i &o%i"i "ion on -i -i"h "h .i"" .i"".e .e or no !)"ono+ (o&!re/ "o E&.o+ee B0 Thi% "heor+ !.%o %"!"e% "h!" "oo )(h of ! &!r"i().!r  f!(e" -i.. &ro/)(e %"ron#er fee.in#% of /i%%!"i%f!("ion "he ore ! -or,er $!.)e% "h!" f!(e"0

Dis#!siti!$a% Te!r" Ano"her -e..9,no-n 'o* %!"i%f!("ion "heor+ i% "he Di%&o%i"ion!. Theor+ 0 I" i% ! $er+ #ener!. "heor+ "h!" %)##e%"% "h!" &eo&.e h!$e inn!"e /i%&o%i"ion% "h!" (!)%e "he "o h!$e "en/en(ie% "o-!r/ ! (er"!in .e$e. of %!"i%f!("ion5 re#!r/.e%% of one?% 'o*0 Thi% !&&ro!(h  *e(!e ! no"!*.e e<&.!n!"ion of 'o* %!"i%f!("ion in .i#h" of e$i/en(e "h!" 'o* %!"i%f!("ion

8

 

"en/% "o *e %"!*.e o$er "ie !n/ !(ro%% (!reer% !n/ 'o*%0 Re%e!r(h !.%o in/i(!"e% "h!" i/en"i(!. "-in% h!$e %ii.!r .e$e.% of 'o* %!"i%f!("ion0

A %i#nifi(!n" o/e. "h!" n!rro-e/ "he %(o&e of "he Di%&o%i"ion!. Theor+ -!% "he ore Se.f9e$!.)!"ion% Mo/e.5 &ro&o%e/ *+ Tio"h+ A0 )/#e in 177;0 )/#e !r#)e/ "h!" "here !re fo)r ore Se.f9e$!.)!"ion% "h!" /e"erine one?% /i%&o%i"ion "o-!r/% 'o* %!"i%f!("ionC %e.f9e%"ee %e.f9e%"ee55 #ener #ener!. !. %e.f9effi(!(+ %e.f9effi(!(+55  .o()% of (on"ro. (on"ro.55 !n/ !n/ ne)ro"i(i%0 ne)ro"i(i%0 Thi% o/e. %"!"e% "h!" hi#her .e$e.% of %e.f9e%"ee @"he $!.)e one &.!(e% on hi%her %e.f !n/ #ener!. %e.f9 effi(!(+ @"he *e.ief in one?% o-n (o&e"en(e .e!/ "o hi#her -or, %!"i%f!("ion0 H!$in# !n in"ern!..o()% of (on"ro. @*e.ie$in# one h!% (on"ro. o$er herhi% o-n .ife5 !% o&&o%e/ "o o)"%i/e for(e% h!$in# (on"ro. .e!/% "o hi#her 'o* %!"i%f!("ion0 Fin!..+5 .o-er .e$e.% of  ne)ro"i(i% .e!/  .e!/ "o hi#her 'o* %!"i%f!("ion 0 ne)ro"i(i%

T&"2F-$%"r T& "2F-$%"r Th"r4 (M"%0-%"r2H46 Th"r4&

Fre/er Fre/eri(, i(, Her6*e Her6*er# r#?% ?%  T-o T-o f!("o f!("orr "heor "heor+ +  @!.%o @!.%o ,no-n ,no-n !% Mo"i$! Mo"i$!"or "or H+# H+#ien ienee Theor+ Theor+ !""e&"% "o e<&.!in %!"i%f!("ion !n/ o"i$!"ion in "he -or,&.!(e Thi% "heor+ %"!"e% "h!" %!"i%f!(" %!"i %f!("ion ion !n/ /i%%!"i%f /i%%!"i%f!("io !("ion n !re /ri$en *+ /ifferen" /ifferen" f!("or%  o"i$!"ion o"i$!"ion !n/ h+#iene h+#iene f!("or%5 re%&e("i$e.+0 An e&.o+ee?% o"i$!"ion "o -or, i% (on"in)!..+ re.!"e/ "o 'o* %!"i%f %!" i%f!(" !("ion ion of ! %)*or/ %)*or/in! in!"e0 "e0 Mo"i$! Mo"i$!"io "ion n (!n *e %een %een !% !n inner inner for(e for(e "h!" "h!" /ri /ri$e% $e% in/i$i/)!.% "o !""!in &er%on!. !n/ or#!ni6!"ion #o!.% @Ho%,in%on5 Por"er5 > Wren(h5  &01330 Mo"i$!"in# f!("or% !re "ho%e !%&e("% of "he 'o* "h!" !,e &eo&.e -!n" "o &erfor5 !n/ &ro$i/e &eo&.e -i"h %!"i%f!("ion5 for e<!&.e !(hie$een" in -or,5 re(o#ni"ion5  &roo"ion o&&or")ni"ie%0 The%e o"i$!"in# f!("or% !re (on%i/ere/ "o *e in"rin%i( "o "he

88

 

 'o*5 or "he -or, (!rrie/ o)"0 H+#iene f!("or% in(.)/e !%&e("% of "he -or,in# en$ironen" %)(h !% &!+5 (o&!n+ &o.i(ie%5 %)&er$i%or+ &r!("i(e%5 !n/ o"her -or,in# (on/i"ion%

Whi.e Her"6*er#% o/e. h!% %"i).!"e/ )(h re%e!r(h5 re%e!r(her% h!$e *een )n!*.e "o re re.i .i!*. !*.+ + e&i e&iri ri(!. (!..+ .+ &ro$e &ro$e "h "hee o/e o/e.5 .5 -i -i"h "h H!(, H!(, !n !n > O. O./h /h! ! %) %)##e ##e%" %"in in# # "h!" "h!" Her"6*er# Her"6 *er#%% ori#in!. ori#in!. for).!"ion for).!"ion of "he o/e. !+ h!$e *een ! e"ho/o.o#i e"ho/o.o#i(!. (!. !r"if!("0 F)r"heror F)r"he rore5 e5 "he "heor+ "heor+ /oe% no" (on%i/er (on%i/er in/i$i/)!. in/i$i/)!. /ifferen(e%5 /ifferen(e%5 (on$er%e.+ (on$er%e.+ &re/i("in# &re/i("in# !.. e&.o+ee% -i.. re!(" in !n i/en"i(!. !nner "o (h!n#e% in o"i$!"in#h+#iene f!("or%0  Fin!..+5 "he o/e. h!% *een (ri"i(i6e/ in "h!" i" /oe% no" %&e(if+ ho- o"i$!"in#h+#iene f!("or% !re "o *e e!%)re/0

A$$"r+6 %" Hr:,r6 /"**"&6 /-$%"r -$% - 3"%0-%"r

 A(hie$een"5

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 Re%&on%i*i.i"+ Re%&on%i*i.i"+00

H46 /-$%"r -r 

8;

 

 o&!n+ &o.i(+ > !/ini%"r!"ion5

 Te(hni(!. %)&er$i%ion5

 In"er9&er%on!. re.!"ion% -i"h %)&er$i%or%5 &eer% > S)*or/in!"e%5  S!.!r+0

 o* %e()ri"+5 %e()ri"+5

 Per%on!. .ife5

 Wor,in# on/i"ion%5 >

 S"!")%0

N+ F1*/**3% Th"r4  

Un/er "he nee/9f).fi..en" "heor+ i" i% *e.ie$e/ "h!" ! &er%on & er%on i% %!"i%fie/ if he #e"% -h!" he -!n"% > "he ore he -!n"% %oe"hin# or "he ore i&or"!n" i" i% "o hi5 "he ore %!"i%fie/ he i% -hen he #e"% i" > "he ore /i%%!"i%fie/ he i% -hen he /oe% no" #e" i"0 Nee/% !+ *e nee/ for &er%on!. !(hie$een"5 %o(i!. !(hie$een" > for inf.)en(e0

a) N+ /"r !r"-* -$h03% 

87

 

De%ire% for &er%on!. (!reer /e$e.o&en"5 i&ro$een" in one% o-n .ife %"!n/!r/%5 *e""er e/)(!"ion > &ro%&e("% for (hi./ren > /e%ire for i&ro$in# one% o-n -or, &erfor!n(e0

b N+ /"r "$-* -$h03% 1 -$h03% 1

A /ri$e for %oe ,in/ of (o..e("i$e %)((e%% i% re.!"ion "o %oe %"!n/!r/% of e<(e..en(e0 I" i% in/e<e/ in "er% of /e%ire% "o in(re!%e o$er!.. &ro/)("i$i"+5 in(re!%e/ n!"ion!.  &ro%&eri"+55 *e""er .ife (o)ni"+ > %!fe"+ for e$er+  &ro%&eri"+ e$er+one one .

c N+ /"r /*1$ 1 /*1$ 1

A /e%ire "o inf.)en(e o"her &eo&.e > %)rro)n/in#% en$ironen"0 In "he -or,% %i")!"ion5 i" e!n% "o h!$e &o-er %"!")% > *ein# i&or"!n" !% ref.e("e/ in ini"i!"i$e "!,in# !n/  &!r"i(i&!"ion in /e(i%ion !,in#0

In %)!r+5 "hi% "heor+ "e.. )% "h!" 'o* %!"i%f!("ion i% ! f)n("ion of5 or i% &o%i"i$e.+ re.!"e/ "o "he /e#ree "o -hi(h one% &er%on!. > %o(i!. nee/% !re f).fi..e/ in "he 'o* %i")!"ion0

S"$-* R/r$ 2 Gr"1! Th"r4  

I" "!,e% in"o !((o)n" "he &oin" of $ie- > o&inion% of "he #ro)& "o -ho "he in/i$i/)!. .oo,% for "he #)i/!n(e0 S)(h #ro)&% !re /efine/ !% "he referen(e9#ro)& for "he in/i$i/)!. in "h!" "he+ /efine "he -!+ in -hi(h he %ho)./ .oo, !" "he -or./ !n/ e$!.)!"e $!rio)%  &henoen! in "he en$ironen" @in(.)/in# hi%e.f0 I" -o)./ *e &re/i("e/5 !((or/in# "o "hi% "heor+ "h!" if ! 'o* ee"% "he in"ere%"5 /e%ire% !n/ re)ireen"% of ! &er%on% referen(e #ro)&5 he -i.. .i,e i" > if i" /oe% no"5 he -i.. no" .i,e i"0

;:

 

A #oo/ e<!&.e of "hi% "heor+ h!% *een #i$en *+ 0L0 H).in0 He e!%)re% "he effe("% of (o)ni"+ (h!r!("eri%"i(% on 'o* %!"i%f!("ion of fe!.e (.eri(!. -or,er% e&.o+e/ in 3:: /ifferen" (!"!.o#)e or/er offi(e%0 He fo)n/ "h!" -i"h 'o* (on/i"ion% he./ (on%"!n" ( on%"!n" 'o* %!"i%f!("ion -!% .e%% !on# &er%on% .i$in# in ! -e..9"o9/o nei#h*orhoo/ "h!n !on# "ho%e -ho%e nei#h*orhoo/ -!% &oor0 H).in5 "h)% &ro$i/e% %"ron# e$i/en(e "h!" %)(h fr!e% of referen(e for e$!.)!"ion !+ *e &ro$i/e/ *+ one% %o(i!. #ro)&% !n/ #ener!. %o(i!. en$ironen"0

;1

 

OBETI=E OF THE STUD

OBJECTIVES  

;2

 

Thee o*'e Th o*'e(" ("i$ i$ee of "h "hee %" %")/+ )/+ i% "o fi fin/ n/ o)" "he "he %! %!"i "i%f %f!( !("i "ion on .e$e .e$e.. of e&. e&.o+ o+ee ee in BHEL BHEL55 AGDISHPUR0



To fin/ "h!" -he"her "he e&.o+ee% !re %!"i%fie/ or no"0



To !n!.+%e "he (o&!n+?% -or,in# en$ironen"0



To (he(, "he De#ree of %!"i%f!("ion of e&.o+ee%0



To fin/ "h!" "he+ !re %!"i%fie/ -i"h "heir 'o* &rofi.e or no"0



To %")/+ "he re.!"ion%hi& *e"-een *e"-een "he &er%on!. f!("or% of "he E&.o+ee @In(oe5 De%i#n!"ion5 E/)(!"ion!. )!.ifi(!"ion5 Gen/er5 e"(05

;3

 

RESEARCH METHODOLOGY

;4

 

RESEARCH METHODOLOGY Re%e!r(h e"ho/o.o#+ i% ! -!+ "o %+%"e!"i(!..+ %o.$e "he &ro*.e0 I" !+ *e )n/er%"oo/ h!% ! %(ien(e of %")/+in# ho- re%e!r(h i% /one %(ien"ifi(!..+0 In i" -e %")/+ "he $!rio)% %"e&% "h!" !.. #ener!..+ #ener!. .+ !/o&"e/ *+ ! re%e!r(her re%e!r(her in %")/+in# %")/+in# hi% re%e!r(h re%e!r(h &ro*.e !.on# -i"h "he .o#i( *ehin/ "he0 The %(o&e of re%e!r(h e"ho/o.o#+ i% -i/er "h!n "h!" of re%e!r(h e"ho/0

M-6 "/ R-r$h

  Re%e!r(h i% /efine/ !% ! %(ien"ifi( > %+%"e!"i( %e!r(h for &er"inen" infor!"ion on ! %&e(ifi(

"o&i(0 Re%e!r(h i% !n !r" of %(ien"ifi( in$e%"i#!"ion0 Re%e!r(h i% ! %+%"ei6e/ effor" "o #!in ne,no-.e/#e0 I" i% ! (!ref). in)ir+ e%&e(i!..+ "hro)#h %e!r(h for ne- f!("% in !n+ *r!n(h of  ,no-.e/#e0 The %e!r(h for ,no-.e/#e "hro)#h o*'e("i$e !n/ %+%"e!"i( e"ho/ of fin/in# %o.)"ion "o ! &ro*.e i% ! re%e!r(h .

RESEARCH DESIGN

A re%e!r(h i% "he !rr!n#een" of "he (on/i"ion% for "he (o..e("ion% !n/ !n!.+%i% of "he /!"! in ! !nner "h!" !i% "o (o*ine re.e$!n(e "o "he re%e!r(h &)r&o%e -i"h e(ono+ in &ro(e/)re0 In f!("5 "he re%e!r(h i% /e%i#n i% "he (on(e&")!. %"r)(")re -i"hin -hi(h re%e!r(h i% (on/)("e/ i" (on%"i")"e% "he *.)e &rin" of "he (o..e("ion5 e!%)reen" !n/ !n!.+%i% of "he /!"!0 A% %e!r(h "he

;

 

/e%i#n in(.)/e% !n o)".ine of -h!" "he re%e!r(her -i.. /o fro -ri"in# "he h+&o"he%i% !n/ i"% o&er!"ion!. i&.i(!"ion "o "he fin!. !n!.+%i% of /!"!0

The /e%i#n i% %)(h %")/ie% )%" *e ri#i/ !n/ no" f.e<i*.e !n/ o%" fo()% !""en"ion on "he fo..o-in# 2

R-r$h D6 $- , $-%6"r:+ -

   

TYPES OF RESEARCH DESIGN

 

EPLORATOR RESEARH DESIGN

 DESRIPTI=E

>  DIAGNOSTI RESEARH DESIGN

EPERIMENTAL RESEARH DESIGN

The &re%en" %")/+ i% e<&.or!"or+ in n!")re5 !% i" %ee,% "o /i%(o$er i/e!% !n/ in%i#h" "o *ri# o)" ne- re.!"ion%hi&0 Re%e!r(h /e%i#n i% f.e<i*.e eno)#h "o &ro$i/e o&&or")ni"+ for (on%i/erin# /ifferen" !%&e("% of &ro*.e )n/er %")/+0 I" he.&% in *rin#in# in"o fo()% %oe inheren" -e!,ne%% in en"er&ri%e re#!r/in# -hi(h in /e&"h %")/+ (!n *e (on/)("e/ *+ !n!#een"0

;

 

 DATA COLLECTION COLLECT ION

For !n+ %")/+ "here )%" *e /!"! for !n!.+%i% &)r&o%e0 Wi"ho)" /!"! "here i% no e!n% of  %")/+0 D!"! (o..e("ion &.!+% !n i&or"!n" ro.e in !n+ %")/+0 I" (!n *e (o..e("e/ fro $!rio)% %o)r(e%0 I h!$e (o..e("e/ "he /!"! fro "-o %o)r(e% -hi(h !re #i$en *e.o-C

10

Pr3-r4 D-%-



Per%on!. In$e%"i#!"ion



O*%er$!"ion Me"ho/



Infor!"ion fro (orre%&on/en"%



Infor!"ion fro %)&erior% of "he or#!ni6!"ion

20

S$"+-r4 D-%-



P)*.i%he/ So)r(e% %)(h !% o)rn!.%5 Go$ernen" Re&or"%5 Ne-%&!&er% !n/ M!#!6ine% e"(0



Un&)*.i%he/ So)r(e% %)(h !% o&!n+ In"ern!. re&or"% &re&!re *+ "he #i$en "o "heir !n!.+%" > "r!inee% for in$e%"i#!"ion0



We*%i"e% We *%i"e% .i,e BHEL offi(i!. %i"e5 %oe o"her %i"e% !re !.%o %e!r(he/ "o fin/ /!"!0

;8

 

Scope +f )he Stud

The %(o&e of "he %")/+ i% $er+ $i"!.0 No" on.+ "he H)!n Re%o)r(e /e&!r"en" (!n )%e "he f!("% !n/ fi#)re% of "he %")/+ *)" !.%o "he !r,e"in# !n/ %!.e% /e&!r"en" (!n "!,e *enefi"% fro "he fin/in#% of "he %")/+0

Scope for the sales department

The %!.e% /e&!r"en" (!n h!$e f!ir.+ #oo/ i/e! !*o)" "heir e&.o+ee%5"!" "he+ !re %!"i%fie/ %!"i%fie/ or no"0

Scope for the mar-eting department

The !r,e"in# /e&!r"en" (!n )%e "he fi#)re% in/i(!"in# "h!" "he+ !re &)""in# "heir effor"% "o &.!n "heir !r,e"in# %"r!"e#ie% "o !(hie$e "heir "!r#e"% or no".

Scope for personnel department

Soe ()%"oer% h!$e "he (o&.!in"% or f!(in# &ro*.e% re#!r/in# "he 'o*0 So "he &er%onne. /e&!r"en" (!n )%e "he infor!"ion "o !,e effor"% "o !$oi/ %)(h (o&.!in"%0

;;

 

S-3!* S: 2

Q)e%"ionn!ire i% fi..e/ *+ 1:: e&.o+ee% of BHEL IP AGDISHPUR0 AGDISHPUR0

The )e%"ionn!ire -!% fi..e/ in "he offi(e !n/ $i"!. infor!"ion -!% (o..e("e/ -hi(h -!% "hen %)*'e("% "oC9



A &i.o" &i.o" %)r$e+ -!% (on/)("e/ *efore fin!.i6in# "he )e%"ionn!ire0



D!"! (o..e("ion -!% !.%o /one -i"h "he he.& of &er%on!. o*%er$!"ion0

 

Af"er (o&.e"ion of %)r$e+ "he /!"! -!% !n!.+6e/ !n/ (on(.)%ion -!% /r!-n0 A" "he en/ !.. infor!"ion -!% (o&i.e/ "o (o&.e"e (o &.e"e "he &ro'e(" re&or"0

;7

 

DAT ATA A ANA ANALYSIS   INTERPRETATION

7:

 

T-,* T,* N" N"  < or-ing hours are convenient for me PERENT S"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree

34 32 1;

Di%!#ree S"ron#.+ /i%!#ree TOTAL

13 3 1::

HART 1

I%r!r%-%" Fro "he !*o$e (h!r" !n/ "!*.e i" i% (.e!r.+ e$i/en" "h!" 34K of "he re%&on/en"% %"ron#.+ !#ree "h!" -or,in# ho)r% !re (on$enien" fro "he !n/ 32K !#ree -i"h "h!" !n/ 1;K nei"her !#ree nor /i%!#ree !n/ 13K

71

 

/i%!#ree -i"h "he -or,in# ho)r% !n/ 3K !re %"ron#.+ !#!in%" -or,in#

hours.

T-,* T,* N" N"  = I/m happ 0ith m 0or- place

S"ron#.+ !#ree

PERCE1) 2%

72

 

A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree

23 (& & 4 (%%

h!r" 2

I%r!r%-%" Fro "he !*o$e "!*.e i" i% (.e!r "h!" 3:K re%&on/en"% %"ron#.+ !#ree !n/ 37K re%&on/en"% !#ree "h!" "he+ !re h!&&+ -i"h "heir -or, &.!(e on.+ 13K /i%!#ree/ !n/ 1;K h!$e no i/e! "o-!r/% "heir -or, &.!(e0

T-,* T,* N" N"  > I fee. i h!$e "oo )(h -or, "o /o

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree

PERCE1) 5 3 $4 25

73

 

S"ron#.+ /i%!#ree

$$ (%%

h!r" 3

I%r!r%-%" Fro "he !*o$e "!*.e i" i% )i"e ) i"e (.e!r "h!" "he -or, .o!/ i% no" hi#h5 38K of "he re%&on/en"% /i%!#ree/ -i"h "he )e%"ion I fee. I h!$e "oo )(h -or, !n/ !no"her 22K %"ron#.+ /i%!#ree/5 1;K !/i"% "he+ h!$e "oo )(h -or, !n/ 23K h!$e no i/e! "o-!r/% "hi% )e%"ion0

T-,* T,* N" N"  ? S!fe"+ e!%)re% &ro$i/e/ *+ "he (o&!n+

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

PERCE1) $& 2( $6 (( 7 (%%

74

 

HART 4

I%r!r%-%" : Fro "he !*o$e "!*.e i" i% e$i/en" "h!" "he %!fe"+ e!%)re%  &ro$i/e/ *+ "he or#!ni6!"ion% !re #oo/ !% 2; !n/ 31K of "he re%&on/en"% !#ree -i"h "h!" !n/ on.+ 11> K /i%!#ree/ !n/ 24K nei"her !#ree/ nor  /i%!#ree/0

TABLE NO. @ M relationship 0ith m supervisor is cordial

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

PERCE1) 2% 6( (7 7 5 (%%

7

 

HART 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% (.e!r "h!" re.!"ion%hi& *e"-een e&.o+ee% !n/ "heir %)&er$i%or% !re (or/i!. *e(!)%e 3:K of re%&on/en"% %"ron#.+ !#ree/ "o i" !n/ 41K !#ree/ "o i" !n/ on.+ 13K /i%!#ree/ !n/ 1K of re%&on/en"% h!$e nei"her !#ree/ nor /i%!#ree/0

TABLE NO K M+ %)&er$i%or i% no" &!r"i!.

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

CHART K

PERCE1) (& 2% (4 (3 (& (%%

7

 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% e$i/en" "h!" "he %)&er$i%or% !re no"  &!r"i!. "o "he e&.o+ee% !% 1;K %"ron#.+ !#ree/ !n/ 3:K !#ree/ "o "he )e%"ion *)" 17K /i%!#ree/ !n/ 1;K %"ron#.+ /i%!#ree/ "hi% .e$e. i% )i"e hi#h (o&!re/ "o o"her )e%"ion%0

TABLE NO  M+ %)&er$i%or (on%i/er% + i/e! "oo -hi.e "!,in# /e(i%ion / e(i%ion

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

C9"R) 5

PERCE1) $7 62 $7 $ 2 (%%

78

 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% (.e!r "h!" 2 !n/ 42K of "he re%&on/en"% !#ree "h!" %)&er$i%or% (on%i/er "heir e&.o+ee% i/e!% !.%o !n/ on.+ K /i%!#ree/ !n/ 2K nei"her !#ree/ nor /i%!#ree/0

TABLE NO  I %!"i%fie/ -i"h "he %)&&or" fro + (o9-or,er%

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

CHART 

PERCE1) $( 65 (7 3 5 (%%

7;

 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% (.e!r "h!" re.!"ion -i"h (o9-or,er% i% )i"e #oo/ !% ne!r.+ ;K of "he re%&on/en"% !#ree "h!" "he+ !re %!"i%fie/ -i"h %)&&or" fro (o9-or,er% !n/ on.+ 1K /i%!#ree/ !n/ 1K h!$e no !n%-er "o "hi%0

TABLE NO  People here have concern from one another and tend to help one another 

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

CHART 

PERCE1) $7 6( (3 3 4 (%%

77

 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% (.e!r "h!" in "hi% or#!ni6!"ion &eo&.e h!$e (on(ern o$er e!(h o"her !% 2K %"ron#.+ !#ree/ !n/ 41K !#ree/ !n/ on.+ 14K /i%!#ree/ !n/ 17K nei"her !#ree/ nor /i%!#ree/0

TABLE NO < I/m satisfied 0ith the refreshment facilities

%"ron#.+ !#ree

PERCE1) $7

A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

$% 2% (4 3 (%%

CHART <

1::

 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% (.e!r "h!" 2K e&.o+ee% !re %"ron#.+ %!"i%fie/ -i"h "he refre%hen" f!(i.i"ie% offere/ *+ "he (o&!n+ !% 1K of  re%&on/en"% /i%!#ree/ !n/ 7K %"ron#.+ /i%!#ree/ !n/ 3:K nei"her  !#ree/ nor /i%!#ree/ !n/ on.+ 2:K !#ree/0

TABLE NO << We !re &ro$i/e/ -i"h "he re%" !n/ .)n(h roo !n/ "he+ !re #oo/

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

CHART <<

PERCE1) (7 26 $$ $% & (%%

1:1

 

 I%r!r%-%" Fro "he !*o$e "!*.e i" i% )i"e e$i/en" "h!" ;K %"ron#.+ /i%!#ree/ !n/ 2:K of "he re%&on/en"% /i%!#ree/ !n/ 22K nei"her !#ree/ nor /i%!#ree/ !n/ on.+ :K  :K of "he re%&on/en"% !re %!"i%fie/ -i"h "he re%" !n/ .)n(h roo &ro$i/e/0

TABLE NO <= The &!r,in# %&!(e for o)r $ehi(.e% !re %!"i%f!("or+

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

CHART <=

PERCE1) 6 3 $6 2$ 2( (%%

1:2

 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% (.e!r "h!" re%&on/en"% !re no" %!"i%fie/ -i"h "he &!r,in# f!(i.i"ie% &ro$i/e/ *+ "he (o&!n+ !% 31K of  re%&on/en"% %"ron#.+ /i%!#ree/ !n/ 32K of re%&on/en"% re%&on/en "% /i%!#ree/ !n/ on.+ 13K of re%&on/en"% !re %!"i%fie/ -i"h "he &!r,in# f!(i.i"ie% !n/ 24K h!$e nei"her !#ree/ nor /i%!#ree/0

T-,* T,* "  " <> I fe.. I &!i/ ! f!ir !o)n" for "he -or, i /o %"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

Ch-r% <>

PERCE1) (4 23 $4 (2 & (%%

1:3

 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% e$i/en" "h!" "he re%&on/en"% !re %!"i%fie/ -i"h "heir %!.!r+ !% 37K !#ree !n/ 1K %"ron#.+ !#ree0 On.+ V3K /i%!#ree !n/ ;K %"ron#.+ /i%!#ree5 2K nei"her !#ree nor /i%!#ree0

T-,* T,* "  " <? I %!"i%fie/ -i"h "he (h!n(e% for + &roo"ion

1:4

 

%"ron#.+ !#ree A#ree

PERCE1) $5 62

 Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

(2 3 & (%%

Ch-r% <?

I%r!r%-%" Fro "he !*o$e "!*.e i" i% )i"e ) i"e (.e!r "h!" e&.o+ee% !re %!"i%fie/ -i"h "heir (h!n(e% for &roo"ion !% 43K !#ree !n/ 28K %"ron#.+ !#ree0 On.+ 7K /i%!#ree !n/ ;K %"ron#.+ /i%!#ree5 13K nei"her !#ree nor 

1:

 

/i%!#ree0

T-,* T,* "  " <@ I %!"i%fie/ -i"h "he !..o-!n(e% &ro$i/e/ *+ "he or#!ni6!"ion %"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

PERCE1) (3 6$ $( (( 5 (%%

h!r" 1

I%r!r%-%" Fro "he !*o$e "!*.e i" i% (.e!r "h!" "he e&.o+ee% !re %!"i%fie/ -i"h "he !..o-!n(e% !n/ o"her *enefi"% *en efi"% &ro$i/e/ *+ "he or#!ni6!"ion !% 42K !#ree !n/ 17K %"ron#.+ !#ree0 On.+ 11K /i%!#ree !n/ 8K %"ron#.+ /i%!#ree5 21K nei"her !#ree nor /i%!#ree0

1:

 

TABLE NO <K I fee. + *o%% o"i$!"e e "o !(hie$e "he or#!ni6!"ion!. #o!.%

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

HART 1

PERCE1) (( 22 $4 $$ 3 (%%

1:8

 

I%r!r%-%" Fro "he !*o$e "!*.e i" i% e$i/en" "h!" e&.o+ee% *o%% !re o"i$!"in# "o !(hie$e or#!ni6!"ion!. #o!.% !% 33K !#ree !n/ 11K %"ron#.+ !#ree0 22K /i%!#ree "hi% i% )i"e hi#h (o&!re/ "o o"her f!("or% !n/ 7K %"ron#.+ /i%!#ree !n/ 2K nei"her !#ree nor /i%!#ree0

TABLE NO <

1:;

 

M+ %)&er$i%or o"i$!"e% e "o in(re!%e + effi(ien(+ !" "ie% -hen i no" no "

%"ron#.+ !#ree

PERCE1) (&

A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

66 (& (2 5 (%%

HART 18

I%r!r%-%" Fro "he !*o$e "!*.e i" i% e$i/en" "h!" e&.o+ee% *o%% o"i$!"e% "he e&.o+ee -hen he i% )n&ro/)("i$e !n/ he.& hi "o *e &ro/)("i$e !% 44K !#ree !n/ 1;K %"ron#.+ !#ree0 On.+ 8K %"ron#.+ /i%!#ree !n/ 8K

1:7

 

/i%!#ree5 1;K nei"her !#ree nor /i%!#ree0 0

TABLE NO < I fee. "h!" + 'o* h!% .i"".e i&!(" on "he %)((e%% of "he (o&!n+

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree Di%!#ree S"ron#.+ /i%!#ree )+)"8

PERCE1) 24 6% (% 3 7 (%%

Ch-r% <

I%r!r%-%" Fro "he !*o$e (h!r" i" i% (.e!r "h!" 8K re%&on/en"% !re "hin, "h!" "he+ (on"ri*)"e in "he %)((e%% of ! (o&!n+5 7K re%&on/en" /i%!#ree fro "he %"!"een" !n/ K re%&on/en" %"ron#.+ /i%!#ree fro "he )e%"ion0

T-,* T,* "  " <

O$er!.. I %!"i%fie/ -i"h + 'o*

11:

 

%"ron#.+ !#ree A#ree  Nei"her !#ree nor /i%!#ree

PERCE1) $& 24

%$Di%!#ree S"ron#.+ /i%!#ree )+)"8

($ 4 (%%

h!r" 17

I%r!r%-%" Fro "he !*o$e "!*.e i" i% e$i/en" "h!" O$er!.. %!"i%f!("ion% of "he re%&on/en"% !re #oo/ !% 3K !#ree !n/ 2;K %"ron#.+ !#ree0 On.+ K %"ron#.+ /i%!#ree !n/ 12K /i%!#ree !n/ 2:K nei"her !#ree nor /i%!#ree0

111

 

FINDINGS

Fro "he %")/+5 "he re%e!r(her h!% (oe "o ,no- "h!" o%" of "he re%&on/en"% h!$e 'o* %!"i%f!("ion "he !n!#een" h!% "!,en "he *e%" effor"% "o !in"!in (or/i!. re.!"ion%hi& -i"h -i" h "he e&.o+ e&.o+ee%0 ee%0 D)e "o "he -or,in -or,in# # (on/i"i (on/i"ion% on% &re$!i &re$!i.in .in# # in "hi% "hi% (o&!n+ (o&!n+55 'o* %!"i%f!("ion of e!(h re%&on/en" %ee% "o *e "he !<i)0 Fro "he %")/+5 I h!$e (oe "o

112

 

,no- "h!" o%" of "he e&.o+ee% -ere %!"i%fie/ -i"h "he -e.f!re e!%)re% &ro$i/e/ *+ BHEL0 The e&.o+ee% of BHEL #e" ore *enefi"% (o&!re "o o"her (o&!nie%0



The re%&on/en"% !re %!"i%fie/ -i"h "he en$ironen" !n/ n!")re of -or, 

f!("or% 0



The re%&on/en"?% re.!"ion%hi& -i"h "he %)&erior% !n/ (o..e!#)e% !re )i"e

#oo/ 0



The Re%&on/en"% !re no" &ro$i/e/ -i"h &ro&er -e.f!re f!(i.i"ie%0



The (o)ni(!"ion !n/ o"i$!"ion of e&.o+ee% *+ "heir %)&erior% in

"hi% or#!ni6!"ion i% re!%on!*.e0



The P!+ !n/ &roo"ion !("i$i"ie% in "hi% or#!ni6!"ion i% !.%o #oo/ 0



The Re%&on/en"% !re o$er!.. %!"i%fie/ -i"h "heir 'o*



The P!r,in# f!(i.i"ie% &ro$i/e/ *+ "he or#!ni6!"ion o r#!ni6!"ion !re no" #oo/ "h!"?%

-h+ o%" re%&on/en"% /i%!#ree -i"h "hi% )e%"ion0



The refre%hen" f!(i.i"ie% !re !.%o nee/ "o *e i&ro$e/

113

 

SUGGESTION AND RECAMANDATION RECAMANDATION In "he or#!ni6!"ion o%" of e&.o+ee% !re %!"i%fie/ -i"h !.. "he f!(i.i"ie% &ro$i/e/ *+ (o&!n+0 B)" "here !re %oe e&.o+ee% !.%o -ho !re no" %!"i%fie/ -i"h "he (o&!n+0 M!n!#e M!n !#een" en" %ho)./ %ho)./ "r "r+ + "o (on$er (on$er"" )n%!"i )n%!"i%fi %fie/ e/ e&.o+ e&.o+ee% ee% in "o %!"i%f %!"i%fie/ ie/ e&.o+ e&.o+ee%0 ee%0

114

 

Be(!)%e if e&.o+ee i% no" %!"i%fie/ "h!n "he he i% no" !*.e "o #i$e hi% 1::K "o hi% -or,  !n/ "he &ro/)("i$i"+ of e&.o+ee /e(re!%e0 So !n!#een" %ho)./ "r+ "o %!"i%fie/ hi% e&.o+ee% *e(!)%e e&.o+ee% !re "he !%%e"% of "he (o&!n+ no" ! .i!*i.i"ie%0

LIMITATIONS LIMITA TIONS OF THE STUDY Lii"!"ion !re !% fo..o-%9  D!"! (o..e("e/ i% *!%e/ on )e%"ionn!ire0



 



The n)*er n)*er of e&.o+ee% e&.o+ee% in in BHEL5IP BHEL5IP AGDISHPUR AGDISHPUR i% ore5 ore5 %o %!&.e %!&.e %i6e %i6e i% i%

.ii"e/ *+ 1::0  



The infor!"ion (o..e("e/ *+ "he o*%er$!"ion e"ho/ i% $er+ .ii"e/0

11

 

 



The re%)." -o)./ *e $!r+in# !((or/in# "o "he in/i$i/)!.% !% -e.. !% "ie0

 Soe re%&on/en"% he%i"!"e/ "o #i$e "he !(")!. %i")!"ion "he+ fe!re/ "h!" !n!#een"



-o)./ "!,e !n+ !("ion !#!in%" "he  



The fin/in fin/in#% #% !n/ !n/ (on(. (on(.)%i )%ion% on% !re *!%e/ *!%e/ on on ,no-.e ,no-.e/#e /#e !n/ e<&erie e<&erien(e n(e of of "he "he

re%&on/en"% %oe"ie !+ %)*'e(" "o *i!%0

BIBLIOGRAPHY BOOJSC 

A%h-!"h!&! J05 H)!n Re%o)r(e M!n!#een" @"hir/ e/i"ion5 T!"! M( Gr!- Hi..

P)*.i(!"ion o&!n+ L"/0

11

 



hh!*r!0 5 T0 N0 H)!n Re%o)r(e M!n!#een"5 Dh!n&!" R!i o@PL"/0 In/i!5 nin"h n in"h

e/i"ion0



Jo"h!ri 0R05 Re%e!r(h Me"ho/o.o#+5 Ne- De.hi Ne- A#e In"ern!"ion!.

P)*.i(!"ion5 %e(on/ e/i"ion0

We*9Si"eC9 ---0*he.0(o ---0#oo#.e0(o

118

 

ANNEXURE

1%"-r A %")/+ on o* S!"i%f!("ion of E&.o+ee% in BHEL5 IP AGDISHPUR  10 N!eC XXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXX X 20 A#eC XXXXXX

11;

 

30 Gen/erC M!.e Fe!.e 40 De%i#n!"ionXXXXX00

Q)e%19 Wor,in# Wor,in# ho)r% !re (on$enien" for e9 1 %"ron#.+ !#ree 2 !#ree 3 nei"her !#ree nor /i%!#ree 4 /i%!#ree  %"ron#.+ /i%!#ree

Q)e%29 I ! h!&&+ -i"h + -or, &.!(e9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%39 I fee. I h!$e "oo )(h -or, "o /o9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%49 S!fe"+ e!%)re% &ro$i/e/ *+ "he (o&!n+ !re #oo/9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%9 M+ re.!"ion%hi& -i"h + %)&er$i%or i% (or/i!.9  10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%9 M+ %)&er$i%or i% no" &!r"i!.9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%89 M+ %)&er$i%or (on%i/er + i/e!% -hi.e "!,in# /e(i%ion9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%;9 I ! %!"i%fie/ -i"h "he %)&&or" fro + (o-or,er%9 10 %"ron#.+ !#ree 20 A#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%79 Peo&.e here h!$e (on(ern fro one !no"her !n/ "en/ "o he.&9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

117

 

Q)e%1:9 I ! %!"i%fie/ -i"h "he refre%hen" f!(i.i"+9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%119 We We !re &ro$i/e/ -i"h "he re%" !n/ .)n(h roo !n/ "he+ !re #oo/9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%129 The &!r,in# %&!(e% for $ehi(.e% !re %!"i%f!("or+9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree   Q)e%139 I fee. I ! &!i/ ! f!ir !o)n" for "he -or, I /o9  10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%149 I ! %!"i%fie/ -i"h "he (h!n(e% for + &roo"ion9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%19 I ! %!"i%fie/ -i"h "he !..o-!n(e% &ro$i/e/ *+ "he or#!ni6!"ion9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%19 I fee. + *o%% *o%% o"i$!"e e "o !(hie$e "he or#!ni6!"ion!. #o!.%9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%189 M+ %)&er$i%or o"i$!"e e "o in(re!%e + effi(ien(+ !" ! "ie -hen I ! no"9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%1;9 I fee. + 'o* .i"".e i&!(" on "he %)((e%% of "he (o&!n+9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

Q)e%179 O$er!.. I ! %!"i%fie/ -i"h + &re%en" 'o*9 10 %"ron#.+ !#ree 20 !#ree 30nei"her !#ree nor /i%!#ree 40 /i%!#ree 0 %"ron#.+ /i%!#ree

12:

 

 

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