Managed Services
Content
ADTRAN—A Preferred Par tner...
for Networking Solutions
DTRAN®'s award-winning channel program is recognized for its commitment to excellence, MSP-friendly business practices and bestin-class technical support and training. In addition to channel-friendly business practices, we offer industryleading networking solutions, including NetVanta® routers, switches, integrated switch-routers, wireless access points and IP telephony solutions, designed for the Small- to Medium-sized Business (SMB) and multi-site enterprise customer. We understand the value of developing reliable products that are easy to remotely monitor and manage. At ADTRAN, we also understand that managed services is about more than offering break/fix services. Your customer depends upon you for proactive management of their entire networking infrastructure. That's why our LAN/WAN networking hardware is manageable by most MSP management platforms with remote management capabilities that help lower your cost of service without sacrificing quality or reliability, and without requiring a significant, additional investment in your MSP business. We are the perfect partner to enable you to provide complete networking infrastructure solutions and help you be virtual IT resource, and trusted partner to your customers. With ADTRAN as your network solutions partner, you can depend on us to stand behind and support you as you service your customers.
MSPAlliance
Accredited Vendor
Managed Services Accreditation Program
™
5 Reasons to Choose ADTRAN
■ We
support you as a valued MSP partner, not compete with you.
■ We
offer award-winning networking solutions manageable by most MSP management platforms.
■ We
lower your cost of doing business, without sacrificing quality and reliability.
■ We
provide best-in-class technical support, including free pre- and post-sales support.
■ We
are accredited under the MSP Alliances, Vendor Accreditation Program (VAP).
What Can We Do for You?
ADTRAN Solutions for Managed Service Providers Include:
■ A channel-friendly partner to support your MSP
ADTRAN — A Preferred Partner You Can Trust
business. In addition to offering a complete line of networking infrastructure solutions, ADTRAN® offers a non-competing partner program designed to support and develop your MSP business. A trusted partner, ADTRAN is a certified member of the MSP Alliance and is accredited under the association's Vendor Accreditation Program (VAP). As a vendor who bears the VAP seal, ADTRAN has shown that we abide by the highest business principles in areas such as financial stability, cooperating channel practices, and outstanding product research and development.
For remote network management, we offer nCommand®. This ADTRAN-designed network management system streamlines network operation, administration and management, and offers an intui tive, user-friendly, menu-driven interface.
“Accreditation is noteworthy, especially in the MSP community because it demonstrates the level of commitment that companies, like ADTRAN, have to the MSP channel. We are very proud to have ADTRAN certified as part of this prestigious body of vendors.”
Charles Weaver President MSP Alliance
Voice Quality Monitoring is a graphically intuitive interface offering easy-to-read dashboards to view critical statistics, including results of RTP monitoring of past and active calls.
■ Networking solutions that are easy to remotely
access and monitor. ADTRAN’s networking equipment is designed with remote monitoring and management capabilities using options like SNMP , a familiar Command Line Interface (CLI) and a Web-based Graphical User Interface (GUI). Another attractive feature that can prevent expensive truck rolls is the cable diagnostics feature in our LAN switches. This feature also allows the MSP to remotely identify and locate an open or short (per twisted pair) in the customer's network.
When managing converged networks and Voice over IP (VoIP) applications, ADTRAN offers Voice Quality Monitoring (VQM). VQM moves beyond basic QoS functionality and can save MSPs time in the trouble shooting process. VQM allows the MSP to examine the full data stream and identify problem areas down to the packet level in an easy-to-use, graphically intuitive interface.
NetVanta Routers
NetVanta 3448, NetVanta 3448 with PoE NetVanta 1335, NetVanta 1335 with PoE NetVanta 1335 with Wireless Access (Wi-Fi®) NetVanta 1335 with PoE and Wi-Fi NetVanta 6355
Integrated Switch-Routers
NetVanta 1224R NetVanta 1224STR NetVanta 1224R PoE NetVanta 1224STR PoE
Ethernet Switches
NetVanta 1200 Series NetVanta 1500 Series
Wireless Acce
NetVanta 150 NetVanta 1335
■ Networking products that integrate with many
MSP management platforms. To help maximize efficiency when using centralized MSP dashboards, ADTRAN products are designed to link into your chosen MSP management system. This platform integration simplifies visibility into your customers’ voice and data networks and ADTRAN is committed to continuing to invest in integrating networking infrastructure solutions into management platforms in an effort to ensure continued benefits for the MSP . Industry-leading pre-sales design assistance and post sales technical support is provided at no cost by our team of degreed engineers. We also offer a customizable installation and maintenance services program as part of ADTRAN’s Custom Extended Service (ACES) which you can resell to your customers. ACES is the ideal solution for MSPs who need to service customers outside their normal geographic territory. ADTRAN also offers low investment, comprehensive training and certification options that focus on both sales and technical skills and include free and fee-based options. Our innovative training options will help the MSP become proficient in ADTRAN solutions while requiring only a minimal investment of time, and at little or no cost.
Innovative, Award-winning Products from ADTRAN
ADTRAN’s product portfolio offers a breadth of network infrastructure solutions, including a product suite that is tailored to the specific needs of the SMB and the multi-site enterprise. Our innovative products combine multiple functions into a single platform to reduce complexity of installation, simplify monitoring and management and lower Total Cost of Ownership (TCO). Every product is backed by an industry-leading warranty, best-in-class technical support, and is eligible for free firmware upgrades. As a TL 9000 3.0 and ISO 9001:2000 certified supplier, ADTRAN maintains in-house labs for reliability, component and compliance testing, all with a focus toward customer satisfaction.
■ Outstanding technical support and training options.
Product Overview NetVanta Routers
Delivering greater throughput, the NetVanta 3448 and NetVanta 1335 Multiservice Access Routers offer a variety of networking functions wrapped into a single chassis. These VoIP-ready routers include a modular WAN interface, IP router, PoE switch (Layer 2 or Layer 3), firewall, and VPN. The NetVanta Series of Modular and Fixed-port Routers are also available.
Customer Premises
Managed Switches and Integrated Switch-routers
Customer Premises
NetVanta IP Telephony
16 17 18 19 20 21 22 23 24
G1
NetVanta 7100 G2
The remarkably versatile NetVanta 1200 Series is part of a family of full-featured, managed Layer 2 Ethernet, Power over Ethernet (PoE) and Gigabit Ethernet switches. The NetVanta 1224 PoE and the NetVanta 1224ST PoE are 24-port managed Layer 2 switches, and the NetVanta 1224ST PoE has Gigabit uplinking capability.
NetVanta Router
NetVanta 3120
SWITCH
1
SLOT1 SLOT2 STAT
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Power over
Ethernet
Wireless Access Points (WAP)
8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
NetVanta 1224
MSP NOC
Network
STAT
ETH1
VPN
DBU
1
2
3
4
1 G1 G2 STAT
2
3
4
5
6
7
NetVanta Switch
Customer Premises
Wi-Fi® your NetVanta network with the NetVanta 150 WAP or the NetVanta 1335 with Wi-Fi. Both solutions provide 802.11a/b/g support at speeds up to 54 Mbps and advanced security features like 802.1x authentication, WPA, WPA2, and the disabling of SSID broadcasts.
Remotely monitor your customer's network infrastructure with ADTRAN.
IP Telephony
The NetVanta® 7100 contains everything you need to deploy a converged IP voice and data network. This complete, IP Communications Platform includes a full-function IP PBX for voice and an integrated Power over Ethernet (PoE) switch-router for data. ADTRAN-designed IP phones are available for a complete IP solution.
IP Business Gateways
Ideally suited for SMB and multi-site enterprise networks, ADTRAN’s IP Business Gateway products include the Total Access 900 and 900e Series of dual and multi-T1 platforms and the NetVanta 6355 as a unique, all-in-one solution.
ess Points
5
IP Communications Platform with IP Phones
NetVanta 7100 IP 706 IP 712
ADTRAN, Inc.
Attn: Enterprise Networks 901 Explorer Boulevard Huntsville, AL 35806 P.O. Box 140000 Huntsville, AL 35814-4000 256 963-8000 voice 256 963-8699 fax
General Information
800 9ADTRAN [email protected] www.adtran.com
Pre-Sales Technical Support
800 615-1176 [email protected] www.adtran.com/support
Where To Buy
877 280-8416 [email protected] www.adtran.com/where2buy
Post-Sales Technical Support
888 423-8726 (888-4ADTRAN) [email protected] www.adtran.com/support
MSPAlliance
Accredited Vendor
Managed Services Accreditation Program
™
MSPAlliance
Member Company
International Association of Managed Service Providers
™
888 874-2237 [email protected] www.adtran.com/support
Installation & Maintenance Services
Training
800 615-1176 voice [email protected] www.adtran.com/university
ADTRAN® is a leading global supplier of networking and communications equipment for service providers, Small- to Medium-sized Businesses (SMBs) and multisite enterprises. ADTRAN’s mission is to reduce the customer’s Total Cost of Ownership (TCO) without compromising quality and reliability. This is accomplished through lower equipment costs, simplified installation, lower maintenance costs with free firmware updates, and an industryleading warranty. ADTRAN holds number one U.S. market share positions in many of the most widely deployed connectivity technologies. ADTRAN is also the number two leading branch office Enterprise router supplier in North America for 2007, according to Infonetics Research. As a market leader, ADTRAN is a partner you can count on for ongoing product support and long-range product development efforts. • • • • Long history of profitability Products installed in over 50 countries More than 1,700 products offered $477 million in 2007 revenue
ADTRAN is an ISO 9001, ISO 14001, and a TL 9000 certified supplier. EN1095A March 2008 Copyright © 2008 ADTRAN, Inc. All rights reserved.
Aggressive product development, corporate commitment to quality, world class pre- and post-sales technical support, and testing of every unit delivered set ADTRAN apart from the competition.
ADTRAN believes the information in this publication to be accurate as of publication date, and is not responsible for error. Specifications subject to change without notice. ADTRAN and NetVanta are registered trademarks of ADTRAN, Inc. and its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. Five-year warranty applies only to products sold in North America. ADTRAN products may be subject to U.S. export controls and other trade restrictions. Any export, re-export, or transfer of the products contrary to law is prohibited. For more information regarding ADTRAN‘s export license, please visit www.adtran.com/exportlicense
Smart Solutions for a Connected World.
for Networking Solutions
DTRAN®'s award-winning channel program is recognized for its commitment to excellence, MSP-friendly business practices and bestin-class technical support and training. In addition to channel-friendly business practices, we offer industryleading networking solutions, including NetVanta® routers, switches, integrated switch-routers, wireless access points and IP telephony solutions, designed for the Small- to Medium-sized Business (SMB) and multi-site enterprise customer. We understand the value of developing reliable products that are easy to remotely monitor and manage. At ADTRAN, we also understand that managed services is about more than offering break/fix services. Your customer depends upon you for proactive management of their entire networking infrastructure. That's why our LAN/WAN networking hardware is manageable by most MSP management platforms with remote management capabilities that help lower your cost of service without sacrificing quality or reliability, and without requiring a significant, additional investment in your MSP business. We are the perfect partner to enable you to provide complete networking infrastructure solutions and help you be virtual IT resource, and trusted partner to your customers. With ADTRAN as your network solutions partner, you can depend on us to stand behind and support you as you service your customers.
MSPAlliance
Accredited Vendor
Managed Services Accreditation Program
™
5 Reasons to Choose ADTRAN
■ We
support you as a valued MSP partner, not compete with you.
■ We
offer award-winning networking solutions manageable by most MSP management platforms.
■ We
lower your cost of doing business, without sacrificing quality and reliability.
■ We
provide best-in-class technical support, including free pre- and post-sales support.
■ We
are accredited under the MSP Alliances, Vendor Accreditation Program (VAP).
What Can We Do for You?
ADTRAN Solutions for Managed Service Providers Include:
■ A channel-friendly partner to support your MSP
ADTRAN — A Preferred Partner You Can Trust
business. In addition to offering a complete line of networking infrastructure solutions, ADTRAN® offers a non-competing partner program designed to support and develop your MSP business. A trusted partner, ADTRAN is a certified member of the MSP Alliance and is accredited under the association's Vendor Accreditation Program (VAP). As a vendor who bears the VAP seal, ADTRAN has shown that we abide by the highest business principles in areas such as financial stability, cooperating channel practices, and outstanding product research and development.
For remote network management, we offer nCommand®. This ADTRAN-designed network management system streamlines network operation, administration and management, and offers an intui tive, user-friendly, menu-driven interface.
“Accreditation is noteworthy, especially in the MSP community because it demonstrates the level of commitment that companies, like ADTRAN, have to the MSP channel. We are very proud to have ADTRAN certified as part of this prestigious body of vendors.”
Charles Weaver President MSP Alliance
Voice Quality Monitoring is a graphically intuitive interface offering easy-to-read dashboards to view critical statistics, including results of RTP monitoring of past and active calls.
■ Networking solutions that are easy to remotely
access and monitor. ADTRAN’s networking equipment is designed with remote monitoring and management capabilities using options like SNMP , a familiar Command Line Interface (CLI) and a Web-based Graphical User Interface (GUI). Another attractive feature that can prevent expensive truck rolls is the cable diagnostics feature in our LAN switches. This feature also allows the MSP to remotely identify and locate an open or short (per twisted pair) in the customer's network.
When managing converged networks and Voice over IP (VoIP) applications, ADTRAN offers Voice Quality Monitoring (VQM). VQM moves beyond basic QoS functionality and can save MSPs time in the trouble shooting process. VQM allows the MSP to examine the full data stream and identify problem areas down to the packet level in an easy-to-use, graphically intuitive interface.
NetVanta Routers
NetVanta 3448, NetVanta 3448 with PoE NetVanta 1335, NetVanta 1335 with PoE NetVanta 1335 with Wireless Access (Wi-Fi®) NetVanta 1335 with PoE and Wi-Fi NetVanta 6355
Integrated Switch-Routers
NetVanta 1224R NetVanta 1224STR NetVanta 1224R PoE NetVanta 1224STR PoE
Ethernet Switches
NetVanta 1200 Series NetVanta 1500 Series
Wireless Acce
NetVanta 150 NetVanta 1335
■ Networking products that integrate with many
MSP management platforms. To help maximize efficiency when using centralized MSP dashboards, ADTRAN products are designed to link into your chosen MSP management system. This platform integration simplifies visibility into your customers’ voice and data networks and ADTRAN is committed to continuing to invest in integrating networking infrastructure solutions into management platforms in an effort to ensure continued benefits for the MSP . Industry-leading pre-sales design assistance and post sales technical support is provided at no cost by our team of degreed engineers. We also offer a customizable installation and maintenance services program as part of ADTRAN’s Custom Extended Service (ACES) which you can resell to your customers. ACES is the ideal solution for MSPs who need to service customers outside their normal geographic territory. ADTRAN also offers low investment, comprehensive training and certification options that focus on both sales and technical skills and include free and fee-based options. Our innovative training options will help the MSP become proficient in ADTRAN solutions while requiring only a minimal investment of time, and at little or no cost.
Innovative, Award-winning Products from ADTRAN
ADTRAN’s product portfolio offers a breadth of network infrastructure solutions, including a product suite that is tailored to the specific needs of the SMB and the multi-site enterprise. Our innovative products combine multiple functions into a single platform to reduce complexity of installation, simplify monitoring and management and lower Total Cost of Ownership (TCO). Every product is backed by an industry-leading warranty, best-in-class technical support, and is eligible for free firmware upgrades. As a TL 9000 3.0 and ISO 9001:2000 certified supplier, ADTRAN maintains in-house labs for reliability, component and compliance testing, all with a focus toward customer satisfaction.
■ Outstanding technical support and training options.
Product Overview NetVanta Routers
Delivering greater throughput, the NetVanta 3448 and NetVanta 1335 Multiservice Access Routers offer a variety of networking functions wrapped into a single chassis. These VoIP-ready routers include a modular WAN interface, IP router, PoE switch (Layer 2 or Layer 3), firewall, and VPN. The NetVanta Series of Modular and Fixed-port Routers are also available.
Customer Premises
Managed Switches and Integrated Switch-routers
Customer Premises
NetVanta IP Telephony
16 17 18 19 20 21 22 23 24
G1
NetVanta 7100 G2
The remarkably versatile NetVanta 1200 Series is part of a family of full-featured, managed Layer 2 Ethernet, Power over Ethernet (PoE) and Gigabit Ethernet switches. The NetVanta 1224 PoE and the NetVanta 1224ST PoE are 24-port managed Layer 2 switches, and the NetVanta 1224ST PoE has Gigabit uplinking capability.
NetVanta Router
NetVanta 3120
SWITCH
1
SLOT1 SLOT2 STAT
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Power over
Ethernet
Wireless Access Points (WAP)
8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
NetVanta 1224
MSP NOC
Network
STAT
ETH1
VPN
DBU
1
2
3
4
1 G1 G2 STAT
2
3
4
5
6
7
NetVanta Switch
Customer Premises
Wi-Fi® your NetVanta network with the NetVanta 150 WAP or the NetVanta 1335 with Wi-Fi. Both solutions provide 802.11a/b/g support at speeds up to 54 Mbps and advanced security features like 802.1x authentication, WPA, WPA2, and the disabling of SSID broadcasts.
Remotely monitor your customer's network infrastructure with ADTRAN.
IP Telephony
The NetVanta® 7100 contains everything you need to deploy a converged IP voice and data network. This complete, IP Communications Platform includes a full-function IP PBX for voice and an integrated Power over Ethernet (PoE) switch-router for data. ADTRAN-designed IP phones are available for a complete IP solution.
IP Business Gateways
Ideally suited for SMB and multi-site enterprise networks, ADTRAN’s IP Business Gateway products include the Total Access 900 and 900e Series of dual and multi-T1 platforms and the NetVanta 6355 as a unique, all-in-one solution.
ess Points
5
IP Communications Platform with IP Phones
NetVanta 7100 IP 706 IP 712
ADTRAN, Inc.
Attn: Enterprise Networks 901 Explorer Boulevard Huntsville, AL 35806 P.O. Box 140000 Huntsville, AL 35814-4000 256 963-8000 voice 256 963-8699 fax
General Information
800 9ADTRAN [email protected] www.adtran.com
Pre-Sales Technical Support
800 615-1176 [email protected] www.adtran.com/support
Where To Buy
877 280-8416 [email protected] www.adtran.com/where2buy
Post-Sales Technical Support
888 423-8726 (888-4ADTRAN) [email protected] www.adtran.com/support
MSPAlliance
Accredited Vendor
Managed Services Accreditation Program
™
MSPAlliance
Member Company
International Association of Managed Service Providers
™
888 874-2237 [email protected] www.adtran.com/support
Installation & Maintenance Services
Training
800 615-1176 voice [email protected] www.adtran.com/university
ADTRAN® is a leading global supplier of networking and communications equipment for service providers, Small- to Medium-sized Businesses (SMBs) and multisite enterprises. ADTRAN’s mission is to reduce the customer’s Total Cost of Ownership (TCO) without compromising quality and reliability. This is accomplished through lower equipment costs, simplified installation, lower maintenance costs with free firmware updates, and an industryleading warranty. ADTRAN holds number one U.S. market share positions in many of the most widely deployed connectivity technologies. ADTRAN is also the number two leading branch office Enterprise router supplier in North America for 2007, according to Infonetics Research. As a market leader, ADTRAN is a partner you can count on for ongoing product support and long-range product development efforts. • • • • Long history of profitability Products installed in over 50 countries More than 1,700 products offered $477 million in 2007 revenue
ADTRAN is an ISO 9001, ISO 14001, and a TL 9000 certified supplier. EN1095A March 2008 Copyright © 2008 ADTRAN, Inc. All rights reserved.
Aggressive product development, corporate commitment to quality, world class pre- and post-sales technical support, and testing of every unit delivered set ADTRAN apart from the competition.
ADTRAN believes the information in this publication to be accurate as of publication date, and is not responsible for error. Specifications subject to change without notice. ADTRAN and NetVanta are registered trademarks of ADTRAN, Inc. and its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. Five-year warranty applies only to products sold in North America. ADTRAN products may be subject to U.S. export controls and other trade restrictions. Any export, re-export, or transfer of the products contrary to law is prohibited. For more information regarding ADTRAN‘s export license, please visit www.adtran.com/exportlicense
Smart Solutions for a Connected World.
