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Public Relations Theory & Practice
1. Design a CRM strategy for any Service industry brand of your own choice.
2. A leading brand of departmental stores (Organized Retail Sector) intends to create a buzz in the market through Social Media. List down with justifications the choice of Social Media Channels.
3. Maruti has launched the latest addition to its Nexa lineup – the Ignis with prices ranging between 4.59 lakhs & 7.80 lakhs (ex-showroom, Delhi). The Ignis is available in four variants – Sigma, Delta, Zeta & Alpha.
The Maruti Ignis goes up primarily against the Mahindra KUV 100, Hyundai Grand i10, & its own sibling – The Maruti Suzuki Swift.
(a) Prepare a Strategic communication Plan focusing on creating a strong awareness.
(b) If Maruti Ignis intends to focus on Sponsorships, which events/programs shall it sponsor? Justify.
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