MDM

Published on February 2017 | Categories: Documents | Downloads: 51 | Comments: 0 | Views: 452
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ALL ABOUT MOBILE DEVICE MANGEMNT SUPPORT With the ever increasing number of handsets in the market and more so the complexity involved in the modus operandi of each of them, the optimum utilization of the capability of the device has become a major challenge for the end users. The ubiquitous presence of mobile phones and numerous applications flooding the market, maintaining quality standards in terms of data services is imperative. The end users problems vary dramatically from “my cell phone died” to complex “installing various applications”. Especially the integration of mobile devices in our enterprise environment is current topic these days. Mobile devices in workplace whether IT sanctioned or personally owned devices are sprouting because of the utility they provide and their role in enabling employees to be more productive even when they are away from office. The Mobile Device Management System enables the systematic management of this growing universe of mobile devices. It empowers operators to configure Over the Air subscribers data services like Internet, MMS,GPS and others. It supports developers in ensuring that their web based applications, mobile content and services run efficiently and consistently to deliver the best mobile user experience. This technology provides the solutions for managing devices remotely. The motive behind the Mobile Device Management System is on one hand to help end users achieve faster activation of services of their choice. On the other hand the enterprises easily and smoothly manage the expanding number of mobile devices and applications regardless of the type, carrier, the operating system and other platforms.

The main features of mobile device management system includes • • • • • • • • • • • • • Tracking of devices by user name, location, serial number etc Archiving all mobile content types Remote wipe, lock and unlock Self service portal giving detail view Management of pass code policies. Remote installation and setups Simplifies technology for end user Minimizes help desk requests Manages security issues Remote “over-the-air” configuration and provisioning Customizable interface for users Supports and control devices for troubleshoot issues Reporting on the status and configuration of devices

There are number advantages of mobile device management system: • • Increases worker productivity of the organization Reduces time

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Increases ROI Reduces the support cost and effort Enforce security and compliance policies Minimizes user downtime with optimization of bandwidth

Important considerations in selecting mobile device management platform: • • • • • • Able to enforce corporate mobile policies Simple for IT staff Able to archive all mobile content types Able to address current mobile platforms and operating systems as well as that might be deployed in future Flexible delivery options- on premise systems or cloud based solutions Self service portal 24*7 without support function.

Mobile devices present unique IT and business management and archiving challenges for companies. Even there are innumerable applications being flooded in market. In order to encounter these problems companies should have mobile device management service team to solve all these mobile data service problems. This effective mobile device management system can save a lot of cost bringing success to company.

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