Network Monitoring Solution Proposal
Content
NETWORK MONITORING AND ANALYSIS SOLUTION PROPOSAL TO JAIZ BANK LIMITED
BY
Contact: 08033039339, 07025111114 Email:[email protected]
25th of February, 2012
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
Table of Contents
1. Table of Contents.................................................................................2
2
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
1. BACKGROUND
1.1. Executive Summary Following a recent meeting between 3CNET Nigeria Limited and IT Team of Jaiz Bank Plc, it was gathered that there is a need for a Network Monitoring and Analysis Solution. The need has arised out of the fact that Jaiz Bank Plc intends to rapidly scale her existing IT network over the next few months and it is imperative there is a reliable, effectively monitored and managed network to ensure smooth delivery of Banking operation and services to her customers. 3CNET Limited has put together in our opinion a solution that will not only meet Jaiz Bank Plc current Network Monitoring and Analysis need but one that will scale gracefully along with IT infrastructure growth plans. 1.2 Background of Jaiz International Plc Jaiz International plc was incorporated on 1st April 2003 as a public limited company with an authorised share capital of =N= 2.5 Billion (US $18.5 Million) . The main objective is to be an investment holding company to set up non interest institutions such as Islamic Bank, Takaful, Pension Fund Administration etc. The Bank, being the major driver of the other institutions is the main focus for now. With Universal banking now fully embraced in Nigeria, once the Bank is set up, it can offer the above services as full fledged subsidiaries, Divisions or Units. 1.3 Office Locations Abuja - Head Office Jaiz Bank PLC Kano House, 73 Ralph Shodeinde Str. Central business district Abuja Kano- Branch Office 55A, Tafawa balewa Road, Off Murtala Muhammad way, Kano Kano State Nigeria. Kaduna – Branch Office 11A, Ali Akilu road, Kaduna , Kaduna State, Nigeria.
3
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
2. HIGH LEVEL OVERVIEW OF ICT STRUCTURE AT JAIZ BANK
Following our recent meeting with the IT Department of Jaiz Bank and the basic information we were able to gather from its personnel we believe the network is of the following architechture: 1. The entire network consist of 3 Physical locations connected by a third party provider (WAN) Wide Area network Infrastructure. It is expected that about 13 more branches will be added before the end of the year. 2. Head office is in Abuja with Branch offices at Kano and Kaduna respectively. 3. Various Banking Applications, Oracle based platfroms and Windows based Services are being run primarily from the head office and most likely remotely accessed through the WAN from the branch offices. 4. Network size is currently approximately 100 end users which is expected to grow over time and as more branches are opened. 5. Most likely the following devices and services and parameters need will need to be proactively effectively monitored to ensure high availabilty: a. Routers, Switches and other active network decvices b. WAN network infrastructure; network availabity and connectivity speed c. Health and status of Applications, Servers and other Enterpise Network Devices d. Effective and prompt alert/notification systems in the event of downtime or when certain predefined tresh holds are exceed.
4
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
3. 3CNET NETWORK MONITORING AND ANALYSIS SOLUTION
3.1. Impact of Lack of effective Network Montoring and Analysis Systems Today’s networks are a complex mix of numerous heterogeneous devices which are doomed to fail without well-defined management processes and tools in place that enable administrators and engineers to effectively manage the network. Moreover, networks of successful businesses do not stay small; they grow in order to support the growing demands of the business. Such networks typically fail or degrade, because companies continue to use traditional network management frameworks that can no longer support the growing demands of the business on the network. The resulting consequences are typically characterized by: • Loss productivity • Wasted time, money, and resources • Inefficient allocation of resources • High MTTR (meantime to repair) • Long periods of downtime • Lost customers and significant revenue • Low availability, high downtime • Damaged reputation These are just a few of the many serious problems that can result from the lack of an effective and complete network management framework – problems that can conceivably affect the survival of your business. Therefore, your company can illafford not to invest in a network management framework. This is where we come in. 3.2. Benefits of 3CNET’s Network Montoring and Analysis Solution 3CNET proposes to deploy for JAIZ BANK PLC, a scalable and reliable network monitoring system that monitors, predicts and resolves network issues by using the most comprehensive, scalable, Intuitive and cost effective IT Management solution available today. The ultimate goal is to: • Stop Problems before they start – quickly and accurately assess problems, eliminating guesswork and empowering your team to provide solutions faster. • Know your infrastructure – presents a complete picture and inventory of your network and connected assets. • Configure and forget – automate and centrally manage your entire network's configuration from one interface, giving you more time to focus on other issues. • Protect your network – keep an eye out for network traffic abnormalities that might indicate the presence of rogue activity, viruses or malware. Don't be caught off guard. 5
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
• Map the virtual and physical – control your virtualized infrastructure, and • • • •
understand physical to virtual resources association at all times. Control traffic – analyze, understand and manage network traffic to keep your network performance at top speed. Stay on top of everything; anytime, anywhere – access information from a console, through a web interface, even on a mobile device, to make sure your infrastructure is performing the way your users expect! Better balance your career and personal life – receive a summary of problems and alerts suppressed during blackout periods when you are back, so you know what happened while you were away Device-based licensing –you'll keep your capital expenditure low and won't be forced into buying more licenses than necessary with super-sized license packages.
3.3. Network Monitoring Solution in Relation to Financial Services
• Security Information & Event Management (SIEM) (Comprehensive Log
Management to for Enhanced Network Security and Compliance) a. With networks and systems as complex and interdependent as they are, security vulnerabilities are becoming harder to detect and control. External security threats can occur when malicious agents or groups launch denial of service or intrusion attempts via wired or wireless access or through malware propagation. Internal security threats are even more commonplace, with unauthorized users having the potential to gain access to sensitive information and devices. In fact, simple and inadvertent mistakes like leaving a logged on application screen can become an easy entry point for rogue users to make unauthorized changes, compromise data protection and endanger network security. At the same time, privacy and regulatory rules are becoming more stringent and organizations have to put in place adequate security measures to prove compliance perform forensics and support law enforcement investigations - if in fact a breach does happen. b. The Event Log Management solution provides comprehensive support for security information and event management across the network, systems and application infrastructure. It collects, analyzes, stores, filters and reports on volumes of log data constantly being generated by Windows, Unix and Linux systems or from routers, switches, firewall and IPS/IDS devices. Since manual intervention and identification of security vulnerabilities and compliance breaches is impossible, The Event Log products provide the automation and intelligence to undertake these tasks. Managers and compliance officers are assured of a database of log records that can be accessed and analyzed to either prevent a breach in near real-time or used to define policies and processes that could avoid future incidents. 6
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
• Performance Management (Ensuring Application and Infrastructure Health
24/7) a. In most network and datacenter infrastructure environments, the best leading indicator of impending failure is the marked degradation of resource performance over time. For example, CPU or memory utilization in a server trends higher as application loads increase over time, and may eventually cause the system to slow down. Similarly, increasing network traffic and application usage can drive interface utilization rates upwards to unsustainable levels. The job of a performance management system is to monitor and record the changes of workload, utilization, and user experience over time and notify administrators when these breach specified threshold levels. With historical insight into how performance has trended over time, network and system administrators can take preemptive steps to reallocate workloads, augment capacity and maintain utilization rates within acceptable levels. b. Our IT management platform and its related plug-ins offer powerful performance monitoring and management capabilities - that provide a comprehensive view of IT infrastructure and application health. Apart from the routine CPU, memory, disk and interface monitoring for both physical and virtual infrastructures, the platform supports in-depth traffic monitoring and analysis to identify top conversations and protocols; synthetic transaction monitoring to verify application integrity for FTP, SQL, SMTP and HTTP communication; and granular visibility into key metrics for business applications like MS Exchange, MS SQL, My SQL, and any Unix and Windows processes. The breadth of cross-silo performance management offered by the Gold platform is the key to integrated IT management of today’s multi-tiered application architectures.
• Network Management for Financial and Insurance Services (Complete
IT management at a fraction of the cost) a. Retain your log data for as long as you need – automatically collect, store, archive and backup all log files b. Stay vigilant – monitor Windows event & Syslog data in real-time to receive alerts and notifications at the first sign of trouble c. Examine and protect – filter, analyze and report on Log Data to verify the success of internal security policies, and demonstrate regulatory compliance; Generate custom reports for IT personnel, security and compliance officers, and even law enforcement agencies d. Find and solve – spot check and review log files much faster to quickly respond to an emergency incident e. Mobile banking – customers are increasingly expecting the ability to perform a majority of tasks via online portals and applications, requiring secure, reliable connectivity to your network 7
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
FIG 1. PICTORIAL VIEW OF A TYPICAL NETWORK MONITORING SCREEN
3.4 Our Technical Team Qualifications S/N
1 2 3 4
NAME
Jide Ipaye Femi Sowande Segun Dada David Sodeinde
ROLE
CEO/ Programs Director Project Manager Cisco Network Engineer Cisco Network Security Engineer
QUALIFICATIONS
MCSE, CCNA, DCSE, CFOT,MBA PMP,CFOT,MSC CCNA(Sec),CEH,CCIE,CCNP,CCVP,CFOT CCNA, CCNA security, Cisco Certified Firewall Specialist, Cisco Certified IOS security specialist, CCNP security, CCDA.
8
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
9
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
4. THE NEXT STEPS TOWARDS SOLUTION DEPLOYMENT
In order for 3CNET to take our Network Monitoring and Analysis proposal to a logical conclusion towards Pricing and Implementation the following steps have to be carried out: 1. 3CNET to carry out a detailed audit exercise and listing of all the active network devices, Servers, Applications, Services and hardware paramaters that need to be a monitored. 2. Provision of Total Cost of Network Monitoring and Analysis solution based on: a. Licensing fees and also future scalability requirements. b. Hardware requirments for deployment c. Cost of Deployments services and Training of Jaiz Bank personnel 3. Provision of Total cost of ownership along with detailed implementaiton plan.
Contact Us
Akomah Ogechukwu Nduche Business Development Manager (Northern Region) Mobile: 08063445799; 08190485982 Abuja Office: City Plaza (1st Floor), 3,Rukuba Close Off Muhammad Buhari Way, Garki, Area11 Abuja Corporate Head Office 41 Adelabu Street, Surulere, Lagos Nigeria
10
BY
Contact: 08033039339, 07025111114 Email:[email protected]
25th of February, 2012
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
Table of Contents
1. Table of Contents.................................................................................2
2
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
1. BACKGROUND
1.1. Executive Summary Following a recent meeting between 3CNET Nigeria Limited and IT Team of Jaiz Bank Plc, it was gathered that there is a need for a Network Monitoring and Analysis Solution. The need has arised out of the fact that Jaiz Bank Plc intends to rapidly scale her existing IT network over the next few months and it is imperative there is a reliable, effectively monitored and managed network to ensure smooth delivery of Banking operation and services to her customers. 3CNET Limited has put together in our opinion a solution that will not only meet Jaiz Bank Plc current Network Monitoring and Analysis need but one that will scale gracefully along with IT infrastructure growth plans. 1.2 Background of Jaiz International Plc Jaiz International plc was incorporated on 1st April 2003 as a public limited company with an authorised share capital of =N= 2.5 Billion (US $18.5 Million) . The main objective is to be an investment holding company to set up non interest institutions such as Islamic Bank, Takaful, Pension Fund Administration etc. The Bank, being the major driver of the other institutions is the main focus for now. With Universal banking now fully embraced in Nigeria, once the Bank is set up, it can offer the above services as full fledged subsidiaries, Divisions or Units. 1.3 Office Locations Abuja - Head Office Jaiz Bank PLC Kano House, 73 Ralph Shodeinde Str. Central business district Abuja Kano- Branch Office 55A, Tafawa balewa Road, Off Murtala Muhammad way, Kano Kano State Nigeria. Kaduna – Branch Office 11A, Ali Akilu road, Kaduna , Kaduna State, Nigeria.
3
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
2. HIGH LEVEL OVERVIEW OF ICT STRUCTURE AT JAIZ BANK
Following our recent meeting with the IT Department of Jaiz Bank and the basic information we were able to gather from its personnel we believe the network is of the following architechture: 1. The entire network consist of 3 Physical locations connected by a third party provider (WAN) Wide Area network Infrastructure. It is expected that about 13 more branches will be added before the end of the year. 2. Head office is in Abuja with Branch offices at Kano and Kaduna respectively. 3. Various Banking Applications, Oracle based platfroms and Windows based Services are being run primarily from the head office and most likely remotely accessed through the WAN from the branch offices. 4. Network size is currently approximately 100 end users which is expected to grow over time and as more branches are opened. 5. Most likely the following devices and services and parameters need will need to be proactively effectively monitored to ensure high availabilty: a. Routers, Switches and other active network decvices b. WAN network infrastructure; network availabity and connectivity speed c. Health and status of Applications, Servers and other Enterpise Network Devices d. Effective and prompt alert/notification systems in the event of downtime or when certain predefined tresh holds are exceed.
4
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
3. 3CNET NETWORK MONITORING AND ANALYSIS SOLUTION
3.1. Impact of Lack of effective Network Montoring and Analysis Systems Today’s networks are a complex mix of numerous heterogeneous devices which are doomed to fail without well-defined management processes and tools in place that enable administrators and engineers to effectively manage the network. Moreover, networks of successful businesses do not stay small; they grow in order to support the growing demands of the business. Such networks typically fail or degrade, because companies continue to use traditional network management frameworks that can no longer support the growing demands of the business on the network. The resulting consequences are typically characterized by: • Loss productivity • Wasted time, money, and resources • Inefficient allocation of resources • High MTTR (meantime to repair) • Long periods of downtime • Lost customers and significant revenue • Low availability, high downtime • Damaged reputation These are just a few of the many serious problems that can result from the lack of an effective and complete network management framework – problems that can conceivably affect the survival of your business. Therefore, your company can illafford not to invest in a network management framework. This is where we come in. 3.2. Benefits of 3CNET’s Network Montoring and Analysis Solution 3CNET proposes to deploy for JAIZ BANK PLC, a scalable and reliable network monitoring system that monitors, predicts and resolves network issues by using the most comprehensive, scalable, Intuitive and cost effective IT Management solution available today. The ultimate goal is to: • Stop Problems before they start – quickly and accurately assess problems, eliminating guesswork and empowering your team to provide solutions faster. • Know your infrastructure – presents a complete picture and inventory of your network and connected assets. • Configure and forget – automate and centrally manage your entire network's configuration from one interface, giving you more time to focus on other issues. • Protect your network – keep an eye out for network traffic abnormalities that might indicate the presence of rogue activity, viruses or malware. Don't be caught off guard. 5
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
• Map the virtual and physical – control your virtualized infrastructure, and • • • •
understand physical to virtual resources association at all times. Control traffic – analyze, understand and manage network traffic to keep your network performance at top speed. Stay on top of everything; anytime, anywhere – access information from a console, through a web interface, even on a mobile device, to make sure your infrastructure is performing the way your users expect! Better balance your career and personal life – receive a summary of problems and alerts suppressed during blackout periods when you are back, so you know what happened while you were away Device-based licensing –you'll keep your capital expenditure low and won't be forced into buying more licenses than necessary with super-sized license packages.
3.3. Network Monitoring Solution in Relation to Financial Services
• Security Information & Event Management (SIEM) (Comprehensive Log
Management to for Enhanced Network Security and Compliance) a. With networks and systems as complex and interdependent as they are, security vulnerabilities are becoming harder to detect and control. External security threats can occur when malicious agents or groups launch denial of service or intrusion attempts via wired or wireless access or through malware propagation. Internal security threats are even more commonplace, with unauthorized users having the potential to gain access to sensitive information and devices. In fact, simple and inadvertent mistakes like leaving a logged on application screen can become an easy entry point for rogue users to make unauthorized changes, compromise data protection and endanger network security. At the same time, privacy and regulatory rules are becoming more stringent and organizations have to put in place adequate security measures to prove compliance perform forensics and support law enforcement investigations - if in fact a breach does happen. b. The Event Log Management solution provides comprehensive support for security information and event management across the network, systems and application infrastructure. It collects, analyzes, stores, filters and reports on volumes of log data constantly being generated by Windows, Unix and Linux systems or from routers, switches, firewall and IPS/IDS devices. Since manual intervention and identification of security vulnerabilities and compliance breaches is impossible, The Event Log products provide the automation and intelligence to undertake these tasks. Managers and compliance officers are assured of a database of log records that can be accessed and analyzed to either prevent a breach in near real-time or used to define policies and processes that could avoid future incidents. 6
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
• Performance Management (Ensuring Application and Infrastructure Health
24/7) a. In most network and datacenter infrastructure environments, the best leading indicator of impending failure is the marked degradation of resource performance over time. For example, CPU or memory utilization in a server trends higher as application loads increase over time, and may eventually cause the system to slow down. Similarly, increasing network traffic and application usage can drive interface utilization rates upwards to unsustainable levels. The job of a performance management system is to monitor and record the changes of workload, utilization, and user experience over time and notify administrators when these breach specified threshold levels. With historical insight into how performance has trended over time, network and system administrators can take preemptive steps to reallocate workloads, augment capacity and maintain utilization rates within acceptable levels. b. Our IT management platform and its related plug-ins offer powerful performance monitoring and management capabilities - that provide a comprehensive view of IT infrastructure and application health. Apart from the routine CPU, memory, disk and interface monitoring for both physical and virtual infrastructures, the platform supports in-depth traffic monitoring and analysis to identify top conversations and protocols; synthetic transaction monitoring to verify application integrity for FTP, SQL, SMTP and HTTP communication; and granular visibility into key metrics for business applications like MS Exchange, MS SQL, My SQL, and any Unix and Windows processes. The breadth of cross-silo performance management offered by the Gold platform is the key to integrated IT management of today’s multi-tiered application architectures.
• Network Management for Financial and Insurance Services (Complete
IT management at a fraction of the cost) a. Retain your log data for as long as you need – automatically collect, store, archive and backup all log files b. Stay vigilant – monitor Windows event & Syslog data in real-time to receive alerts and notifications at the first sign of trouble c. Examine and protect – filter, analyze and report on Log Data to verify the success of internal security policies, and demonstrate regulatory compliance; Generate custom reports for IT personnel, security and compliance officers, and even law enforcement agencies d. Find and solve – spot check and review log files much faster to quickly respond to an emergency incident e. Mobile banking – customers are increasingly expecting the ability to perform a majority of tasks via online portals and applications, requiring secure, reliable connectivity to your network 7
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
FIG 1. PICTORIAL VIEW OF A TYPICAL NETWORK MONITORING SCREEN
3.4 Our Technical Team Qualifications S/N
1 2 3 4
NAME
Jide Ipaye Femi Sowande Segun Dada David Sodeinde
ROLE
CEO/ Programs Director Project Manager Cisco Network Engineer Cisco Network Security Engineer
QUALIFICATIONS
MCSE, CCNA, DCSE, CFOT,MBA PMP,CFOT,MSC CCNA(Sec),CEH,CCIE,CCNP,CCVP,CFOT CCNA, CCNA security, Cisco Certified Firewall Specialist, Cisco Certified IOS security specialist, CCNP security, CCDA.
8
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
9
Network Monitoring and Analysis Solution to Jazi Bank Plc 3CNET/NMS/JAIZ/25/2/2012
Date 25-2-2012
4. THE NEXT STEPS TOWARDS SOLUTION DEPLOYMENT
In order for 3CNET to take our Network Monitoring and Analysis proposal to a logical conclusion towards Pricing and Implementation the following steps have to be carried out: 1. 3CNET to carry out a detailed audit exercise and listing of all the active network devices, Servers, Applications, Services and hardware paramaters that need to be a monitored. 2. Provision of Total Cost of Network Monitoring and Analysis solution based on: a. Licensing fees and also future scalability requirements. b. Hardware requirments for deployment c. Cost of Deployments services and Training of Jaiz Bank personnel 3. Provision of Total cost of ownership along with detailed implementaiton plan.
Contact Us
Akomah Ogechukwu Nduche Business Development Manager (Northern Region) Mobile: 08063445799; 08190485982 Abuja Office: City Plaza (1st Floor), 3,Rukuba Close Off Muhammad Buhari Way, Garki, Area11 Abuja Corporate Head Office 41 Adelabu Street, Surulere, Lagos Nigeria
10
