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2003353 Nokia BSC/TCSM S11.5 Product Documentation
Diagnosis Reports (3700-3999)
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Diagnosis Reports (3700-3999)
The information in this documentation is subject to change without notice and describes only the product defined in the introduction of this documentation. This documentation is intended for the use of Nokia's customers only for the purposes of the agreement under which the documentation is submitted, and no part of it may be reproduced or transmitted in any form or means without the prior written permission of Nokia. The documentation has been prepared to be used by professional and properly trained personnel, and the customer assumes full responsibility when using it. Nokia welcomes customer comments as part of the process of continuous development and improvement of the documentation. The information or statements given in this documentation concerning the suitability, capacity, or performance of the mentioned hardware or software products cannot be considered binding but shall be defined in the agreement made between Nokia and the customer. However, Nokia has made all reasonable efforts to ensure that the instructions contained in the documentation are adequate and free of material errors and omissions. Nokia will, if necessary, explain issues which may not be covered by the documentation. Nokia's liability for any errors in the documentation is limited to the documentary correction of errors. NOKIA WILL NOT BE RESPONSIBLE IN ANY EVENT FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCIDENTAL OR CONSEQUENTIAL (INCLUDING MONETARY LOSSES), that might arise from the use of this documentation or the information in it. This documentation and the product it describes are considered protected by copyright according to the applicable laws. NOKIA logo is a registered trademark of Nokia Corporation. Other product names mentioned in this documentation may be trademarks of their respective companies, and they are mentioned for identification purposes only. Copyright © Nokia Corporation 2005. All rights reserved.
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List of alarms
1
List of alarms
3725 3726 3727 3728 DIAGNOSIS MESSAGE - ACCUSED PLUG-IN UNITS NO RESPONSE FROM UNIT COMMUNICATION ERROR WITH UNIT UNIT ACCUSED BY RECOVERY - NO DIAGNOSTICS FOR UNIT PARITY ERROR BETWEEN SWIF AND SWCL PARITY ERROR BETWEEN SWTST AND SWCL SWIF STATUS ERROR CONTENTS OF SWCM NOT CORRECT INPUT DATA MISMATCH IN TEST PROGRAM INTERNAL DATA MISMATCH IN TEST PROGRAM INTERNAL ERROR IN TEST PROGRAM UNSPECIFIED CLG FAILURE HWALCO COMMUNICATION FAILURE AAL FAILURE PLUG-IN UNIT MISSING HARDWARE CONFIGURATION MISMATCH HARDWARE CONFIGURATION MISMATCH PLUG-IN UNIT MISSING
3729 3730 3731 3733 3734 3735 3736 3745 3746 3747 3748 3749 3750 3751
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3752
UNIT TESTING PREVENTED - UNIT NOT IN TEST STATE SET BY SYSTEM DIFFERENCE BETWEEN MEMORY SPACE AND THE EQUIPMENT DATABASE DATA PARITY ERROR IN RAM UNIT FAILURE IN I/O SPACE FAILURE IN CPU SELF ACKNOWLEDGEMENT TG IN MARKER OR PCM ACCUSED ET OR PCM ACCUSED MFCU OR PCM ACCUSED PBRU OR PCM ACCUSED AONU OR PCM ACCUSED SUB OR PCM ACCUSED CNFC OR PCM ACCUSED SWI PCM ACCUSED SSW PCM ACCUSED GSW PCM ACCUSED LSU OR PCM ACCUSED DISTURBANCE ON LSU PCM DIFFERENCE BETWEEN MUFILE AND PIPCMI FILES ADDRESSING FAILURE IN MEMORY SPACE DMA TRANSFER FAILURE BUSY PCM LINES BLOCKED PCM LINES
3761
3763 3764 3765 3766 3767 3768 3769 3770 3771 3772 3773 3774 3775 3776 3777 3778 3780 3782 3784 3787
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List of alarms
3790 3791 3792 3795 3798 3799 3800 3801 3802 3803 3804 3806 3808 3809 3810 3814 3815 3817 3818 3819 3821 3822 3823
MSG BUS FAILURE NO RESPONSE BEFORE RESET PCM FILE READ ERROR CONNECT ERROR IN SP LINE RECEIVER TEST UNKNOWN ERROR IN SP LINE RECEIVER TEST MESSAGE BUS FAILURE TIME OUT IN TEST PROGRAM OTHER WO-EX UNIT NOT AVAILABLE TSUPRO ERROR IN TIME SLOT BASED DEVICE TEST CLB FAILURE UNKNOWN FAULT IN HARDWARE TEST LOOP ERROR EXECUTION ERROR IN PREPROCESSOR TEST UNSPECIFIED FAILURE IN PREPROCESSOR TEST EXTERNAL LOOP FAILURE IN PREPROCESSOR TEST LINE PRINTER FAILURE VISUAL DISPLAY UNIT FAILURE MODEM CONFIGURATION ERROR SBUS FAILURE CABLE MISSING PREPROCESSOR EXTERNAL LOOP FAILURE SCSI EQUIPMENT FAILURE PHASE LOCK FAILURE
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3824 3825 3826 3827 3828 3829 3830 3832 3833 3834 3835 3838 3839 3840 3843 3844 3845 3846 3847 3849 3851 3852 3853
DUAL PORT MEMORY FAILURE HWAT OR CLAB COMMUNICATION FAILURE CLOCK FAILURE PARTIAL POWER FAILURE TOTAL POWER FAILURE IN CARTRIDGE CTU DIAGNOSTIC FAILURE UNSUCCESSFUL HWILIB INQUIRY MISSING DISK EQUIPMENT CLAB OR CABLE FAULTY CONNECT ERROR IN DIAGNOSIS PROGRAM MODULE LOADING ERROR IN TEST PROGRAM TCSM FAILURE PLUG-IN UNIT IN WRONG TRACK SEVERAL PLUG-IN UNITS NOT FOUND PARITY ERROR IN MEMORY SCSI EQUIPMENT FAILURE CTU DIAGNOSTIC FAILURE FAILURE IN MPC/DIC LOOP TEST UNSUCCESSFUL LOITSU INQUIRY SCSI HARDWARE FAILURE HMILIB READ ERROR CABLE OR UNIT FAILURE ABNORMAL EXCEPTION IN TEST PROGRAM
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List of alarms
3855 3988 3989 3990
NO DIAGNOSTICS ACK S FROM UNIT RCXPRO/IOMANA BUSY RCXPRO/IOMANA BUSY - DIAGNOSIS JOB ABORTED DIAGNOSIS PATH FAILURE - DIAGNOSIS JOB ABORTED INTERRUPTED DIAGNOSIS JOB COMPLETED DIAGNOSIS JOB ABORTED - UNIT NOT IN TEST STATE DIAGNOSIS OF UNIT LEFT UNFINISHED DATA MISMATCH IN FILES - DIAGNOSIS JOB ABORTED DIAGNOSIS PROGRAM TOTAL TIME OUT DIAGNOSIS JOB ABORTED PARTIAL DIAGNOSIS EXECUTED PLUG IN UNIT DIAGNOSIS EXECUTED DIAGNOSIS EXECUTED - UNIT NOT OK TOTAL DIAGNOSIS EXECUTED - UNIT OK
3991 3992
3993 3994
3995
3996 3997 3998 3999
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3725 DIAGNOSIS MESSAGE - ACCUSED PLUG-IN UNITS
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3725 DIAGNOSIS MESSAGE - ACCUSED PLUG-IN UNITS
Meaning
A diagnosis report containing those plug-in units in which a failure has been detected. In the diagnosis report, the plug-in unit type, place of the subrack in the exchange and the track number have been listed.
Supplementary information fields
Instructions
Description of the report is in the instructions on and testing. Replace the plug-in units suspected faulty.
diagnostics
Cancelling
This is a diagnosis report, it is not cancelled.
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3726 NO RESPONSE FROM UNIT
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3726 NO RESPONSE FROM UNIT
Meaning
DGTPRO has not received any acknowledgement to the diagnostic program start-up message it has sent to the functional unit which is the object of the alarm. The program block of the diagnostic programs of the unit has not been created, or the unit is so faulty that it cannot respond.
Supplementary information fields
Instructions
Action ---------------------------------------------------------------------------START (processor unit does not start in a normal manner) o ! +---o1 1. Visual display unit displays something after ! ! restart? oa ob a: yes ! ! b: no ! ! o11 ! ! o2 2. Check the strappings of the CP386 and RAM1M plug-in units. ! +---o 3 3. Is anything displayed on the VDU? ! ! a: yes oa ob b: no ! ! o11 o4 4. Remove all plug-in units with the exception of the CP386. ! +---o5 5. Is anything displayed on the VDU? ! ! a: yes oa ob b: no
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! ! ! ! ! ! o7 ! ! +---o8 ! ! oa ob ! ! o11 o9 ! +---o10 ! ! oa ob ! ! ! ! ! ! ! o ! END ! o11 ! o END
! o6 ! o11
6.
Insert plug-in units one by one to locate which one causes the failure. Check the strappings of the plug-in units and fix them, if necessary . Reinsert all plug-in units. Check the positions of the PROM circuits in the CP386 plug-in unit. Is anything displayed on the VDU? a: yes b: no Replace the CP386 plug-in unit and check the strappings. Is anything displayed on the VDU? a: yes b: no
7.
8.
9. 10.
11.
Repair the failure on the basis of the print-outs.
Cancelling
This is a diagnosis report, it is not cancelled.
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3727 COMMUNICATION ERROR WITH UNIT
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3727 COMMUNICATION ERROR WITH UNIT
Meaning
An error in the message exchange between the DGTPRO program block and diagnostic program (functional unit to be diagnosed).
Supplementary information fields
Instructions
Restart the unit with the RESET button and reactivate the unit diagnosis with the command UDU. If this does not help, locate the failure by replacing plug-in units MBIF-T and CP386.
Cancelling
This is a diagnosis report, it is not cancelled.
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3728 UNIT ACCUSED BY RECOVERY - NO DIAGNOSTICS FOR UNIT
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3728 UNIT ACCUSED BY RECOVERY NO DIAGNOSTICS FOR UNIT
Meaning
The RCXPRO program block has given to the DGTPRO program block a diagnosis command of such a unit which does not (yet) have any diagnostic programs in the system. The recovery command is a normal action of automatic fault location.
Supplementary information fields
Instructions
Diagnose the unit by other means (for example by examining the alarm print-outs).
Cancelling
This is a diagnosis report, it is not cancelled.
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3729 PARITY ERROR BETWEEN SWIF AND SWCL
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3729 PARITY ERROR BETWEEN SWIF AND SWCL
Meaning
The switching network diagnostics has detected a parity error in a message between SWIF - SWCL - SWCM. The error has been detected in the phase where the message route has already been found to be in order. The error may have been caused by the following: - in the plug-in units SWIF, SWCL, or SWTST there is a failure which occurs at random - in the plug-in units SWIF, SWCL, or SWTST there is a failure which the previous diagnostic program has not detected.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWIF, SWCL, and SWTST.
Cancelling
This is a diagnosis report, it is not cancelled.
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3730 PARITY ERROR BETWEEN SWTST AND SWCL
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3730 PARITY ERROR BETWEEN SWTST AND SWCL
Meaning
The switching network diagnostics has a message between plug-in units SWTST detected in the phase where the route above has already been found to be in been caused by the following:
detected a parity error in and SWCL. The error has been of the message mentioned order. The error may have
- in the plug-in units SWTST, SWCL, or SWIF there is a failure which occurs at random - in the plug-in units SWTST, SWCL, or SWIF there is a failure which the previous diagnostic program has not detected.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWTST, SWCL, and SWIF.
Cancelling
This is a diagnosis report, it is not cancelled.
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3731 SWIF STATUS ERROR
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3731 SWIF STATUS ERROR
Meaning
The switching network diagnostics has detected that the state data of the SWIF plug-in unit is incorrect. The error has been detected in the phase where the state register has already been found to be in order. The error may have been caused by the following: - an error occurring in the SWIF plug-in unit at random - an error in the SWIF plug-in unit not detected by the previous diagnostic program.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, replace plug-in unit SWIF.
Cancelling
This is a diagnosis report, it is not cancelled.
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3733 CONTENTS OF SWCM NOT CORRECT
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3733 CONTENTS OF SWCM NOT CORRECT
Meaning
The switching network diagnostics has detected that the contents of the control memory (plug-in unit SWCM) are erroneous in the reading executed immediately after the writing (write return message). The error has been detected in the phase where the control memory has already been found to be in order. The error may have been caused by the following: - in the plug-in units SWCM, SWCL, or SWIF there is a failure which occurs at random - in the plug-in units SWCM, SWCL, or SWIF there is a failure which the previous diagnostic program has not detected.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWCM, SWCL, and SWIF.
Cancelling
This is a diagnosis report, it is not cancelled.
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3734 INPUT DATA MISMATCH IN TEST PROGRAM
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3734 INPUT DATA MISMATCH IN TEST PROGRAM
Meaning
The diagnostic program has detected that the data used in the test start-up is erroneous. The data is contradictory either with itself or with a parameter outside the test.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains unchanged, reload the files of the DGTPRO program block of the OMU or MSW from the disk (DGFILE, DGSPRO, DGUTST, NURSES, LEQURI). Check the equipping of the exchange with the EQADMI MML program (command WT). In connection with the DX 200 exchange, also reload the PCM configuration files from the disk into the active central memory (CM). If the alarm remains unchanged after a new test, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3735 INTERNAL DATA MISMATCH IN TEST PROGRAM
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3735 INTERNAL DATA MISMATCH IN TEST PROGRAM
Meaning
The diagnostic program has detected an error in its own internal data tables. The data is contradictory either with itself or with a parameter outside the test.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3736 INTERNAL ERROR IN TEST PROGRAM
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3736 INTERNAL ERROR IN TEST PROGRAM
Meaning
The diagnostic program has detected an error in its internal function. The error has not been caused by the malfunction of the equipment tested, the external data used in the test start-up, or the internal fixed data of the test program.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3745 UNSPECIFIED CLG FAILURE
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3745 UNSPECIFIED CLG FAILURE
Meaning
In plug-in unit CLG there is a failure or disturbance situation other than MAIN CLOCK FAILURE (alarm number 2029).
Supplementary information fields
1
CLG wired alarm type 22 phase-locked loop adjustment alarm 23 clock input 0 is missing 24 clock input 1 is missing 25 clock input 2 is missing 26 forced control set 00
2
Instructions
If the adjustment alarm adjust the phase-locked adjustment, replace the alarm into state TE and with the command UDU.
lamp LD1 loop. If CLG, and start up
of the phase-locked loop is on, the lamp is on after the set the unit which gave the the wired alarm test program
Cancelling
This is a diagnosis report, it is not cancelled.
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3746 HWALCO COMMUNICATION FAILURE
14
3746 HWALCO COMMUNICATION FAILURE
Meaning
The Hardware Alarm Collection Program Block (HWALCO) has failed to send, within two time supervision periods, a reply message to the diagnostic program, or the reply sent was incorrect.
Supplementary information fields
1 2
00 00
Instructions
Reset the unit that is to be tested and run again the diagnostic program for wired alarms.
Cancelling
This is a diagnosis report, it is not cancelled.
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3747 AAL FAILURE
15
3747 AAL FAILURE
Meaning
An AAL plug-in unit of the OMU is faulty.
Supplementary information fields
1 2
00 00
Instructions
Restart the wired alarm diagnostic program: UDU:OMU:WAT;. Replace the AAL plug-in unit indicated by the diagnosis report and start up the wired alarm diagnostic program with the command UDU:OMU:WAT;. If the failure was removed, set the OMU into state WO, otherwise, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3748 PLUG-IN UNIT MISSING
16
3748 PLUG-IN UNIT MISSING
Meaning
A plug-in unit is missing in the subrack of the tested unit.
Supplementary information fields
1 2
0000 number of record in HWTABL file
Instructions
Insert the missing plug-in unit in the subrack indirectly indicated by a supplementary information field. Restart the wired alarm diagnostic program with the command UDU.
Cancelling
This is a diagnosis report, it is not cancelled.
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3749 HARDWARE CONFIGURATION MISMATCH
17
3749 HARDWARE CONFIGURATION MISMATCH
Meaning
The diagnostic program is unable to obtain from the equipment database data on one or more plug-in units, or the search fails outright.
Supplementary information fields
1 2
00 00
Instructions
Use the EQADMI MML program (command WT) to check if there are any supernumerary plug-in units in the subrack. Restart the unit with the USU command. Start a total diagnosis, using the UDU command. If the fault persists, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3750 HARDWARE CONFIGURATION MISMATCH
18
3750 HARDWARE CONFIGURATION MISMATCH
Meaning
The diagnostic program is unable to obtain from the equipment database data on one or more plug-in units, or the search fails outright.
Supplementary information fields
1 2
00 00
Instructions
Use the EQADMI MML program (command WT) to check if there are any supernumerary plug-in units in the subrack. Restart the unit with the USU command. Start a total diagnosis, using the UDU command. If the fault persists, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3751 PLUG-IN UNIT MISSING
19
3751 PLUG-IN UNIT MISSING
Meaning
A plug-in unit is missing in the subrack.
Supplementary information fields
1 2
record number in the HWTABL file (upper part) record number in the HWTABL file (lower part)
Instructions
Insert the plug-in unit in its place.
Cancelling
This is a diagnosis report, it is not cancelled.
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3752 UNIT TESTING PREVENTED - UNIT NOT IN TEST STATE SET BY SYSTEM
20
3752 UNIT TESTING PREVENTED - UNIT NOT IN TEST STATE SET BY SYSTEM
Meaning
Diagnostic program cannot test a functional unit because its working state has not been changed to test state by the recovery system.
Supplementary information fields
Instructions
No special instructions.
Cancelling
This is a diagnostic report, it is not cancelled.
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3761 DIFFERENCE BETWEEN MEMORY SPACE AND THE EQUIPMENT DATABASE DATA
21
3761 DIFFERENCE BETWEEN MEMORY SPACE AND THE EQUIPMENT DATABASE DATA
Meaning
The size of the memory space obtained in the RAM test from the equipment database is inconsistent with the actual size of the memory.
Supplementary information fields
1 2
address where fault was detected (upper word) address where fault was detected (lower word)
Instructions
Check whether the memory space given in the equipment list corresponds to the actually existing memory space (EQADMI MML command WTI). If not, correct the error in the list and then restart the unit with the USU command. Finally start the RAM partial diagnosis (again), using the UDU command.
Cancelling
This is a diagnosis report, it is not cancelled.
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3763 PARITY ERROR IN RAM UNIT
22
3763 PARITY ERROR IN RAM UNIT
Meaning
In the RAM test, a parity error caused by a RAM plug-in unit has been detected.
Supplementary information fields
1 2
index of the RAM plug-in unit suspected faulty lower word of memory address suspected faulty
Instructions
Restart the RAM partial diagnosis with the command UDU. If the parity error is repeated, replace the RAM plug-in units and the CPU plug-in unit one by one, and, after the replacing, restart the RAM partial diagnosis.
Cancelling
This is a diagnosis report, it is not cancelled.
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3764 FAILURE IN I/O SPACE
23
3764 FAILURE IN I/O SPACE
Meaning
In the SYSB bus test, a failure has been detected in the I/O space. There is an extra plug-in unit in the I/O space, an addressing failure in a plug-in unit of the I/O space, or the unit's I/O address data does not correspond to the equipment database.
Supplementary information fields
1 2
address in which the failure was detected 00
Instructions
Check the contents of the equipment database with the EQADMI MML program (command WT). Check if there are any extra plug-in units in the subrack. Replace the plug-in units on the SYSB bus one by one (you can output the plug-in units with the UDI command), and after having replaced each plug-in unit, start up the SYSB partial diagnosis with the UDU command.
Cancelling
This is a diagnosis report, it is not cancelled.
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3765 FAILURE IN CPU SELF ACKNOWLEDGEMENT
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3765 FAILURE IN CPU SELF ACKNOWLEDGEMENT
Meaning
In the CPU test, a failure situation has been detected. The CPXXX plug-in unit is faulty, or there is an addressing failure in a plug-in unit of the I/O space.
Supplementary information fields
1 2
00 00
Instructions
Replace the AAL, AAL-S, AFS-S, BEXT, CP386, DMADI, DMASI, MBIF-T, RAM1M, SERO, SWCOP, SWIF, SWTST, and TAPI plug-in units one by one and after the replacing, start up the DMC partial diagnosis with the command UDU.
Cancelling
This is a diagnosis report, it is not cancelled.
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3766 TG IN MARKER OR PCM ACCUSED
25
3766 TG IN MARKER OR PCM ACCUSED
Meaning
The SWCL picking logic test has been executed in the SSW network. The tone generator or an internal PCM circuit may be faulty.
Supplementary information fields
1 2
00 00
Instructions
First replace the plug-in units mentioned in the plug-in unit list one by one and execute the SMI partial test of the SSU. If the failure is repeated, replace the tone generator. If the replacement does not help, an internal PCM circuit is faulty.
Cancelling
This is a diagnosis report, it is not cancelled.
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3767 ET OR PCM ACCUSED
26
3767 ET OR PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the frame alignment signal coming from the exchange terminal is erroneous. The fault is in the serial-parallel converter (S/P), exchange terminal (ET), or PCM circuit coming from the exchange terminal. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions.
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! ! ! ! o END
4.
On the basis of the supplementary information field, check from which trunk circuit ET or remote subscriber stage ET the incorrect frame alignment signal is coming. Repair the unit or PCM circuit in question.
Cancelling
This is a diagnosis report, it is not cancelled.
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3768 MFCU OR PCM ACCUSED
27
3768 MFCU OR PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the control/identification word coming from the MFC unit is erroneous. The fault is in the serial-parallel converter (S/P), MFC unit (MFCU), or PCM circuit coming from the MFC unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! ! o END
4.
On the basis of the supplementary information field, check which MFC device is faulty. Repair the unit or PCM circuit in question.
Cancelling
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dn9813063 Issue 7-0 en
3769 PBRU OR PCM ACCUSED
28
3769 PBRU OR PCM ACCUSED
Meaning
The diagnostic program of the serial-to-parallel converter line receivers has detected that the identification word coming from the Push Button Receiver Unit (PBRU) is erroneous. The fault is in the serial-to-parallel converter, in the PBRU or in the PCM circuit coming from the PBRU. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in the document Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! ! ! o END
4.
On the basis of the supplementary information field, check which PBR device is faulty. Repair the unit or PCM circuit in question.
Cancelling
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dn9813063 Issue 7-0 en
3770 AONU OR PCM ACCUSED
29
3770 AONU OR PCM ACCUSED
Meaning
The test program of the serial-to-parallel converter line receivers has detected that the control/identification word coming from the AON unit is erroneous or that the multifrequency character is a constant character. The fault is in the serial-to-parallel converter, in the AON unit (AONU), or in the PCM circuit coming from the AON unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty number of the PCM circuit suspected faulty (00 no significance)
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in the document Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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! o END
! ! ! o 4 ! ! ! ! o END
4.
On the basis of the supplementary information field, check which AON unit is faulty. Repair the unit or PCM circuit in question.
Cancelling
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dn9813063 Issue 7-0 en
3771 SUB OR PCM ACCUSED
30
3771 SUB OR PCM ACCUSED
Meaning
The diagnostic program of the serial-to-parallel converter line receivers has detected that the constant signal sent by the tone generator in time slot T0 coming from the subscriber module is erroneous. The fault is in the serial-to-parallel converter, in the subscriber module (SUB), or in the PCM circuit coming from the subscriber module. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in the document Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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! o END
! ! ! o 4 ! ! ! ! ! ! ! ! ! o END
4.
On the basis of the supplementary information field, check which subscriber module is faulty and repair the unit or PCM circuit in question.
Cancelling
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dn9813063 Issue 7-0 en
3772 CNFC OR PCM ACCUSED
31
3772 CNFC OR PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the signal coming from the conference circuit is erroneous. The fault is in the serial-parallel converter (S/P), conference circuit (CNFC), or PCM circuit coming from the conference circuit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! ! o END
4.
On the basis of the supplementary information field, check which conference circuit is faulty. Repair the unit and PCM circuit in question.
Cancelling
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dn9813063 Issue 7-0 en
3773 SWI PCM ACCUSED
32
3773 SWI PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone generator (TG) in the internal call link is erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converter (P/S_0) (line transmitters), or PCM circuit of the internal call link. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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! o END
! ! ! o 4 ! ! ! ! o END
4.
On the basis of the supplementary information field, check which internal call link is faulty and repair the PCM circuit in question.
Cancelling
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dn9813063 Issue 7-0 en
3774 SSW PCM ACCUSED
33
3774 SSW PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone generator (TG) in the PCM circuit of the SSW network is erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converter of the SSW (P/S_0) (line transmitters), or PCM circuit of the SSW network. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! ! ! o 2 ! ! ! +---! ! ! +---o 3 ! !
1.
Was alarm number 3725 also received? a: yes b: no
2.
See the instructions given in 3725 in Diagnosis Reports.
3.
Was the alarm eliminated? a: yes
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o a o b ! ! o ! END ! o 4 ! ! ! ! o END
b: no
4.
On the basis of the supplementary information field, check which PCM circuit in the subscriber stage switch is faulty and repair the PCM circuit in question.
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dn9813063 Issue 7-0 en
3775 GSW PCM ACCUSED
34
3775 GSW PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone generator (TG) in the PCM circuit of the GSW network is erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converters of the GSW (P/S) (line transmitters), or PCM circuit of the GSW network. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions.
2.
3.
Was the alarm eliminated? a: yes b: no
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! o END
! ! ! o 4 ! ! ! o END
4.
On the basis of the supplementary information field, check which PCM circuit in the group switch is faulty and repair the PCM circuit in question.
Cancelling
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dn9813063 Issue 7-0 en
3776 LSU OR PCM ACCUSED
35
3776 LSU OR PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the multiframe alignment signal coming from the line signalling unit is erroneous. The fault is in the serial-parallel converter (S/P), line signalling unit (LSU), or PCM circuit coming from the line signalling unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions.
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! o END
4.
On the basis of the supplementary information field, check which LSU or LSA is faulty. Repair the unit or PCM circuit in question.
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dn9813063 Issue 7-0 en
3777 DISTURBANCE ON LSU PCM
36
3777 DISTURBANCE ON LSU PCM
Meaning
The diagnostic program of the serial-parallel converter line receivers has first detected that the multiframe alignment signal coming from the line signalling unit is erroneous or missing, but it has received a correct multiframe alignment signal having made a new attempt. The line signal may be missing for a while also during normal operation, but the fault may be in the serial-parallel converter (S/P), line signalling unit (LSU), or PCM circuit coming from the line signalling unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! o 1 ! ! +---o 2 ! ! o a o b ! ! o ! END !
1.
Restart the SPLRT partial diagnosis. Does the alarm recur? a: yes b: no
UDU:M,X:SPLRT; UDU:CAC,X:SPLRT;
2.
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! +---o ! ! o a o ! ! ! ! o 4 ! ! ! ! ! ! ! +---! ! +---o ! ! o a o ! ! o ! END ! ! o ! ! ! ! o END
3 b
3.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions.
4.
5 b
5.
Was the alarm eliminated? a: yes b: no
6
6.
On basis of the supplementary information field, check which LSU or LSA is faulty. Repair the unit or PCM circuit in question.
Cancelling
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dn9813063 Issue 7-0 en
3778 DIFFERENCE BETWEEN MUFILE AND PIPCMI FILES
37
3778 DIFFERENCE BETWEEN MUFILE AND PIPCMI FILES
Meaning
The number of AS7 plug-in units is not the same in the MUFILE and PIPCMI files.
Supplementary information fields
1 2
00 00
Instructions
Check the files. Restart the test after a possible modification.
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dn9813063 Issue 7-0 en
3780 ADDRESSING FAILURE IN MEMORY SPACE
38
3780 ADDRESSING FAILURE IN MEMORY SPACE
Meaning
In the RAM test, an addressing failure has been detected. A CPU (RAM), ASS, AS7, LSP or RAM64M plug-in unit does not identify its own address, identifies an incorrect address, is faulty, or the memory configuration file (MUFILE) does not correspond to the configuration.
Supplementary information fields
1 2
address in which the failure was detected (upper word) address in which the failure was detected (lower word)
Instructions
Check the MUFILE file. Replace the CPU (RAM), AS7, ASS, LSP and RAM64M plug-in units one by one, and after the replacing, restart the RAM partial diagnosis with the command UDU.
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3782 DMA TRANSFER FAILURE
39
3782 DMA TRANSFER FAILURE
Meaning
The EDISKD program block of the STU has detected a DMASI plug-in unit of the STU to be faulty. The plug-in unit detected faulty is located in the active STU.
Supplementary information fields
1 2
error message 00
Instructions
Make a switchover with the MML command USC. Restart the diagnostics of WDS. If the error is eliminated, change the DMASI plug-in unit in the passive STU that has the same index as that of the WDS being tested. Set the passive STU into state SP and make a switchover with the MML command USC. Start the diagnostics of the WDS. If the error is eliminated, set the WDS into state WO-BU. If the error still persists, check the cabling of the DMASI plug-in unit and that the plug-in unit is properly placed.
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dn9813063 Issue 7-0 en
3784 BUSY PCM LINES
40
3784 BUSY PCM LINES
Meaning
The diagnostic program of the serial-parallel converter line receivers has been executed, but part of the PCM circuits have not been tested because of the load situation of the exchange.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty number of the PCM circuit suspected faulty (00= no significance)
Instructions
If you wish to test all possible PCM circuits, you will have to wait for a period with less traffic. Otherwise no action is required.
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dn9813063 Issue 7-0 en
3787 BLOCKED PCM LINES
41
3787 BLOCKED PCM LINES
Meaning
The diagnostic program of the serial-parallel converter line receivers has been executed, but part of the PCM circuits have not been tested because they were blocked from hunting during the test.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty number of the PCM circuit suspected faulty (00= no significance)
Instructions
If you wish to test all possible PCM circuits, release the blocked circuits for hunting and run the test again. Release all GSW, SSW, and CNFC PCM circuits for hunting. Otherwise no action is required.
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dn9813063 Issue 7-0 en
3790 MSG BUS FAILURE
42
1
3790 MSG BUS FAILURE
Meaning
The response test of a computer unit has detected a malfunction in the operation of the message bus.
Supplementary information fields
additional diagnosis 01 02 03 04 05 06 07 08 09 10 response message of the unit is correct on the active message bus, distorted on the reserve bus response message of the unit is correct on the active message bus, no response on the reserve bus response message of the unit is distorted on the active message bus, the reserve bus is in SEPARATED state response message of the unit is distorted on the active message bus, correct on the reserve message bus response message of the unit is distorted both on the active and reserve message buses response message of the unit is distorted on the active message bus, no response on the reserve bus response message of the unit is correct on the reserve message bus, no response on the active bus response message of the unit is distorted on the reserve message bus, no response on the active bus after unit restart, response message is distorted on the active message bus after unit restart, response message is distorted on the reserve message bus, no response on the active bus
2
index of the MBIF_T plug-in unit suspected faulty
Instructions
No action required.
Cancelling
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dn9813063 Issue 7-0 en
3791 NO RESPONSE BEFORE RESET
43
3791 NO RESPONSE BEFORE RESET
Meaning
The computer unit does not respond unless restarted.
Supplementary information fields
1
additional diagnosis 01 02 active unit responds correctly after unit restart passive unit responds correctly after unit restart, active unit does not respond
2
00
Instructions
No action required.
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3792 PCM FILE READ ERROR
44
3792 PCM FILE READ ERROR
Meaning
The function of the diagnostic program has been interrupted because of a read error in the PCM Configuration File (PCMCON).
Supplementary information fields
1
error message returned by the library program located in the HWILIB library 00
2
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! ! ! ! ! ! o 2 ! ! ! ! +-->o 3 ! ! +---o 4 ! ! o b o a ! ! o !
1.
Check the exchange configuration with the EQADMI MML program. a: in order b: out of order
WTI
2.
Repair the exchange configuration data with the EQADMI MML. Restart the partial diagnosis (line receiver test as example) Did the alarm recur? a: yes b: no
WT UDU:M,X:SPLRT; UDU:CAC,X:SPLRT; UDU:SSU,X,X:SPLRT;
3.
4.
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END
! ! +---o 5 ! ! o a o b ! ! ! ! ! ! ! o 6 ! ! +-->o 7 ! ! +---o 8 ! ! o b o a ! ! o ! END ! ! o 9 ! o END
5.
Check the condition of the central memory units. a: in order b: out of order
6. 7.
Repair central memory units. Restart the partial diagnosis. (line receiver test as example) Did the alarm recur? a: yes b: no UDU:M,X:SPLRT; UDU:CAC,X:SPLRT; UDU:SSU,X,X:SPLRT;
8.
9.
Fill in a Problem Report.
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dn9813063 Issue 7-0 en
3795 CONNECT ERROR IN SP LINE RECEIVER TEST
45
3795 CONNECT ERROR IN SP LINE RECEIVER TEST
Meaning
The diagnostic program of the serial-parallel converter line receivers is interrupted because the making of test connections has not succeeded. (SWICOP has answered with an error acknowledgement.)
Supplementary information fields
1 2
00 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! o 1 ! ! ! ! ! ! o 2 ! ! +---o 3 ! ! o b o a ! !
1.
Observe other incoming alarms. If the setting up of connections is not successful in any of the computers, restart the computer in question.
USU:M,X; USU:CAC,X; USU:SSU,X,X;
2.
Restart the SPLRT partial diagnosis. Did the alarm recur? a: yes b: no
UDU:M,X:SPLRT; UDU:CAC,X:SPLRT; UDU:SSU,X,X:SPLRT;
3.
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o END
! ! ! o 4 ! o END
4.
Fill in a Problem Report.
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dn9813063 Issue 7-0 en
3798 UNKNOWN ERROR IN SP LINE RECEIVER TEST
46
3798 UNKNOWN ERROR IN SP LINE RECEIVER TEST
Meaning
The test of serial-parallel converter line receivers has been completed, but the exact specification of the fault has failed. The value in the error counters is logically impossible, for example several simultaneous faults, hardware is missing in the PCM circuits defined for use in the unit identifier file, or there is a fault in the additional wiring or cabling.
Supplementary information fields
1 2
00 00
Instructions
Action Note --------------------------------------------------------------------------START o ! o 1 ! ! +---o 2 ! ! o b o a ! ! o ! END ! o 3 ! !
1.
Restart the SPLRT partial diagnosis. Did the alarm recur? a: yes b: no Check the cabling and additional wiring of the switching network. Check that the PCM circuit data in the PCMCON file corresponds to the exchange configuration, and that all
UDU:M,X:SPLRT; UDU:CAC,X,SPLRT; UDU:SSU,X,X:SPLRT;
2.
3.
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! ! ! ! o 4 ! ! +---o 5 ! ! o b o a ! ! o ! END ! +-->o 6 ! ! ! ! ! ! ! ! +---o 7 ! a o b ! ! ! +---o 8 ! ! ! a o b ! ! ! ! o 9 ! ! ! o o 10 END ! o END
the hardware is in place and in working condition. Make necessary repairs.
4.
Restart the SPLRT partial diagnosis. Did the alarm recur? a: yes b: no Replace one S/P plug-in unit at a time and restart the SPLRT partial diagnosis after each replacement. Put each plug-in unit that proves to be in order back into place.
command as in item 1
5.
6.
command as in item 1
7.
Continue replacing until all plugin units have been replaced or until a more precise diagnosis is obtained. a: plug-in units still to be replaced b: all plug-in units have been replaced. Has a more precise diagnosis been obtained? a: yes b: no Follow the new instructions. Fill in a Problem Report.
8.
9. 10.
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dn9813063 Issue 7-0 en
3799 MESSAGE BUS FAILURE
47
3799 MESSAGE BUS FAILURE
Meaning
A failure has been detected in the operation of the message bus.
Supplementary information fields
1
error code 01 message reception of one plug-in unit fails 02 message sending of one plug-in unit fails 03 message reception and message sending of one plug-in unit fails 04 message reception of more than one plug-in unit fails 05 message sending of more than one plug-in unit fails 06 message reception and message sending of more than one plug-in unit fails 07 message sending of all plug-in units fails 08 message reception of all plug-in units fails 09 all message sending and message reception fails 10 unit identifies wrong message bus address 11 other failure affecting message sending when testing group addresses, the detected faults produce the above error codes plus 020H (21 ... 31)
2
message bus address
Instructions
The fault is either in the MBIF (-X) plug-in unit at the message bus address indicated in supplementary information field 2, or in the message bus itself. Replace the faulty plug-in unit and rerun the test to make sure the fault has been eliminated.
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dn9813063 Issue 7-0 en
3800 TIME OUT IN TEST PROGRAM
48
3800 TIME OUT IN TEST PROGRAM
Meaning
The diagnostic program does not receive a reply to the message it has sent, which results in a time-out.
Supplementary information fields
1 2
message bus address family identifier
Instructions
Restart the program block of the computer (supplementary information fields 2 and 1 respectively), if this can be done without interfering with the function of the exchange.
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3801 OTHER WO-EX UNIT NOT AVAILABLE
49
3801 OTHER WO-EX UNIT NOT AVAILABLE
Meaning
No other unit in the WO working state is available in the test connection elementary test of a signalling unit.
Supplementary information fields
1 2
00 00
Instructions
If the other signalling unit is in the BL, TE, or SE state, set the unit in the WO state. Otherwise wait for some time and restart the diagnostic program with the command UDU.
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dn9813063 Issue 7-0 en
3802 TSUPRO ERROR IN TIME SLOT BASED DEVICE TEST
50
3802 TSUPRO ERROR IN TIME SLOT BASED DEVICE TEST
Meaning
The TSUPRO program block functions erroneously in the time slot based device test.
Supplementary information fields
1
error code returned by TSUPRO 08 test not permitted 09 test does not exist 0B connection release failure 0C program block does not respond 0D path error 0E SSP does not respond 10 MTSWIS-GSW error 11 MTSWIS-SSW error 20 parameter error 40 ASS_LOOP_GSW error 41 ASS_LOOP_SSW error 80 program block reserved 00
2
Instructions
Restart the diagnostic program.
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3803 CLB FAILURE
51
3803 CLB FAILURE
Meaning
Both CLB plug-in units in the unit giving the alarm are faulty.
Supplementary information fields
1 2
00 00
Instructions
First try to restart the test. If this does not help, replace the CLB plug-in unit of the unit being tested. If this does not help, perform a switchover and replace the plug-in unit of the stand-by unit. If the alarm is repeated, the fault is in the cabling between the CLSU (the CLOS plug-in units) and the CLB of the stage. Check the cabling. Change the faulty CLOS plug-in unit, see instructions for replacing plug-in units.
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3804 UNKNOWN FAULT IN HARDWARE
52
3804 UNKNOWN FAULT IN HARDWARE
Meaning
A type of fault unknown to the diagnostic program has been detected, for instance the co-occurrence of more than one faulty plug-in unit at the same time.
Supplementary information fields
1 2
plug-in unit index (SYSB test) 00
Instructions
The SYSB test: The alarm is caused by the co-occurrence of more than one faulty plug-in unit of the same type in the I/O space, absence of plug-in units or an equipment database error. The type of the plug-in unit is listed in alarm number 3725. Supplementary information field 1 shows the index of the faulty plug-in unit first detected. Check the contents of the equipment database with the EQADMI MML program (command WT). Find out if there are extra plug-in units in the subrack. Replace plug-in units AAL, AFS, BEXT, DMADI, DMASI, DMAFC, SERO, SWIF, SWTST and TAPI one by one, and then restart the SYSB partial diagnosis with the UDU command. The SUB test: The alarm is caused by the co-occurrence of more than one defective SLU or LI plug-in unit at the same time, absence of the EAL, LTEST or SMUC plug-in unit in the equipment database or by a type of fault unknown to the diagnostic program. Check the contents of the equipment database with the EQADMI MML program (command WT). Replace plug-in units SUC, SUD, SBMC, SLU and LI in this order, and then restart the SUB diagnosis. The GSW test:
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The alarm is caused by the co-occurrence of more than one defective SWCSM or SWSPS plug-in units at the same time, or by a type of fault unknown to the diagnostic program. You can examine the fault by outputting table ERROR_CTR_TABLE from the marker onto the service terminal with the command: ZOS:*,*,D9,,,1,,6034,,,1,,4A,,1,0.
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3806 TEST LOOP ERROR
53
3806 TEST LOOP ERROR
Meaning
The test channel loop has failed.
Supplementary information fields
1
plug-in unit type 0003 AS7 0004 ASS 005D AS7_S 005E ASS_S 0060 AS7_R 006B AS7_T 006C AS7_U 0090 AS7_V 0116 AS7_VA 03C5 AS7_A plug-in unit index
2
Instructions
The failure may have been caused by a random error in the switching network, malfunction of the SWICOP program block, or erroneous PCM circuit information. If the restart of the test does not remove the fault, load the unit identifier files from the disk.
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3808 EXECUTION ERROR IN PREPROCESSOR TEST
54
3808 EXECUTION ERROR IN PREPROCESSOR TEST
Meaning
An execution error has occurred in the preprocessor test.
Supplementary information fields
1 2
index of preprocessor error in elementary diagnosis 00 external loop test 01 processor test 02 watchdog test 03 RAM address test 04 RAM data test 05 check sum test 06 clock signal test 07 timing signal test 08 initial alignment test 09 ROM test 0A interrupt test 0B internal loop test 0C dual port RAM test 0D HW filtration test 0E internal test 0F preprocessor cannot be tested
Instructions
Replace the plug-in unit. Restart the test.
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3809 UNSPECIFIED FAILURE IN PREPROCESSOR TEST
55
3809 UNSPECIFIED FAILURE IN PREPROCESSOR TEST
Meaning
The preprocessor has a failure which prevents it from answering even the first test message.
Supplementary information fields
1
type 03 04 10 5D 5E 5F 6C C6 C7 C8 3C5 135
of preprocessor: AS7 ASS LSP AS7_S ASS_S LSP_S AS7_U ET2E ET2E_A ET2E_V AS7_A IOCP_A
2
index of preprocessor
Instructions
Restart the test. If the failure recurs, replace the corresponding plug-in unit.
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3810 EXTERNAL LOOP FAILURE IN PREPROCESSOR TEST
56
3810 EXTERNAL LOOP FAILURE IN PREPROCESSOR TEST
Meaning
The external loop test has detected a fault.
Supplementary information fields
1
type of preprocessor: 03 04 10 5D 6C 5E 5F AS7 ASS LSP AS7_S AS7_U ASS_S LSP_S
2
preprocessor index
Instructions
The fault is either in one of the preprocessors mentioned in the supplementary information fields, in the active switching network into which the connections have been made, in the PCM circuits, or in the Bus Extender (BEXT) plug-in unit, if equipped.
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3814 LINE PRINTER FAILURE
57
3814 LINE PRINTER FAILURE
Meaning
The diagnostic program has detected a failure in the alarm line printer unit.
Supplementary information fields
1 2
index of the SERO plug-in unit error code 01 SERO plug-in unit missing 02 printer cable not connected, printer off line, or printer power off 03 looping error in SERO plug-in unit 04 FIFO error in SERO plug-in unit 05 USART status error in SERO plug-in unit 06 data error in SERO plug-in unit 07 error in incoming interrupt of SERO plug-in unit 08 error in outgoing interrupt of SERO plug-in unit
Instructions
Error code 02: Check that the unit is connected to the mains supply, power is on, the intermediate cable has been correctly connected, and the printer is in the state ON LINE. Other error codes: Replace the SERO plug-in unit.
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3815 VISUAL DISPLAY UNIT FAILURE
58
3815 VISUAL DISPLAY UNIT FAILURE
Meaning
The diagnostic program has detected a failure in the visual display unit.
Supplementary information fields
1 2
index of the SERO plug-in unit error code 09 SERO plug-in unit missing 0A VDU cable not connected, VDU off line, or VDU power off 0B looping error in SERO plug-in unit 0C FIFO error in SERO plug-in unit 0D USART status error in SERO plug-in unit 0E data error in SERO plug-in unit 0F error in incoming interrupt of SERO plug-in unit 10 error in outgoing interrupt of SERO plug-in unit
Instructions
Error code 0A: Check that the unit has been connected to the mains supply, power is on, the intermediate cable has been correctly connected, and the VDU is in the state ON LINE. Other error codes: Replace the SERO plug-in unit.
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3817 MODEM CONFIGURATION ERROR
59
3817 MODEM CONFIGURATION ERROR
Meaning
The modem equipping does not correspond to the equipment data of the equipment database, or one of the DASA plug-in units is faulty.
Supplementary information fields
1 2
index of signal processor, also that of the modem error code: F0 F1 F2 FC FD program block does not answer loading of the signal processor program into the DASA plug-in unit failed signal processor program did not start after the loading subrack contains a modem that is not included in the equipment data type of modem differs from the one in the equipment data
Instructions
If the error code is FC or FD, use the MML command ZWTI to see the equipment data of the modem, and correct the data. Rerun modem diagnostics. In other cases the fault probably lies in the DASA plug-in unit which controls the modem. Run the COCA and DASA diagnostics.
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3818 SBUS FAILURE
60
3818 SBUS FAILURE
Meaning
The own diagnostics of the SBUS supervision bus has detected a fault in the supervision bus, or the diagnostics of the HWAT plug-in unit has detected a fault in the test of the supervision bus. The faulty units can be the CLAB, the HWAT, or the supervision bus.
Supplementary information fields
1
index of the SBUS 0 = SBUS 0 1 = SBUS 1 2 = both SBUS are found faulty in the test of the supervision bus included in the HWAT test. The first byte gives the index of the faulty CLAB plug-in unit The last byte gives the following information of the fault: A1 one CLAB is faulty A2 more than one CLAB is faulty A3 all CLABs are faulty
2
Instructions
Action Note ---------------------------------------------------------------------------START o ! 1 2 A1 o---o-----o ! ! ! ! ! ! ! ! END ! END ! ! 1 2
A1: 1. Replace the CLAB plug-in unit indicated in the supplementary information field 2. 2. Check the wiring and the connectors of the supervision bus.
3
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A2 o---o-----o-----o ! ! ! ! ! ! ! END ! ! ! ! ! END ! END ! ! ! 1 2 3 A3 o---o-----o-----o ! ! ! ! ! END ! END END
A2: 1. Check the wiring and the connectors of the supervision bus. 2. Replace the CLAB plug-in units, one by one, starting from the index given in the supplementary information field 2. 3. Replace the HWAT plug-in unit. See instructions for replacing plug-in units. A3. 1. Check the wiring and the connectors of the supervision bus. 2. Replace the HWAT plug-in unit. See instructions for replacing plug-in units. 3. Replace the CLAB plug-in units in order.
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3819 CABLE MISSING
61
3819 CABLE MISSING
Meaning
A diagnostic program has discovered that no cable connects the DMADI or DMASI plug-in unit to the Winchester disk drive.
Supplementary information fields
1
index of the plug-in unit
2
00
Instructions
Check the cabling between the DMADI or DMASI plug-in unit and the Winchester disk drive. Enter the UDU command to restart the diagnostic program.
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3821 PREPROCESSOR EXTERNAL LOOP FAILURE
62
3821 PREPROCESSOR EXTERNAL LOOP FAILURE
Meaning
A diagnosis program has detected a fault when testing a plug-in unit by means of an external loop-back. Loop-back is possible only with the coaxial Ethernet connector and will fail with other connectors.
Supplementary information fields
1 2
index of plug-in unit suspected faulty when the plug-in unit is an AC25-S the possible values of this field are: 1 ... 15 20 30 status returned by the HPC circuit plug-in unit reset failure the HPC circuit failed to return an acknowledgement of the success of the test within the time limit
Instructions
Action Note ----------------------------------------------------------------------------
START o ! ! +---o 1 ! ! o a o b ! ! ! o 2
1.
Is the external loop-back device in place? a: yes b: no Install the external loop-back device.
2.
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! ! ! ! ! o 3 ! ! ! END ! 4o END
3.
Run the test again.
4.
The tested plug-in unit is faulty.
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3822 SCSI EQUIPMENT FAILURE
63
3822 SCSI EQUIPMENT FAILURE
Meaning
A diagnosis program has detected a fault in the terminal resistors of the SCSI bus, in the cable, or in the SCSIF plug-in unit.
Supplementary information fields
1
error code: 01 02 03 04 05 the presence signal, corresponding to the SCSI address of the device, is passive device does not respond the fuse of the terminal resistor's supply voltage has blown terminal resistor supply voltage overload one or both terminal resistors are missing
2
number of the SCSI bus: 00 01 SCSI bus 0, upper connector on the SCSIF SCSI bus 1, lower connector on the SCSIF
Instructions
If error code = 01: Check that the strapping on the jumper group of the Disk Drive Adapter (DDAD) is compatible with the SCSI address of the device. Check also the address: 0 for the WDU and 2 for the FDU. If the addresses are correct, follow the instructions for error code 02. If error code = 02: Check that the strappings on the jumper groups of all the Disk Drive Adapters (DDAD, WDAD, FDAD or CTAD) connected to the SCSI bus concerned correspond to the SCSI address of the device concerned.
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If the fault persists, replace the terminal resistors (SCSIT) of the SCSI bus. If the fault still persists, replace the SCSI cable (CFH). If the fault still persists, replace the mass memory unit. If the fault still persists, replace the SCSIF plug-in unit, see instructions for replacing plug-in units. If error code = 03 or 04: Replace both terminal resistors (SCSIT), the SCSI cable (CFH), and the SCSIF plug-in unit, also in the backup computer unit if it is a double one, see Instructions for Replacing Plug-in Units. If error code = 05: Check that both terminal resistors are in place. If the fault persists, proceed as instructed for error code 02.
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3823 PHASE LOCK FAILURE
64
3823 PHASE LOCK FAILURE
Meaning
The diagnostics of a plug-in unit has detected a fault in the basic timing signal's phase lock. The fault may be either in the plug-in unit itself or in the basic timing unit.
Supplementary information fields
1 2
index of the plug-in unit 00
Instructions
Replace the plug-in unit accused by the diagnostics, and run the test again.
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3824 DUAL PORT MEMORY FAILURE
65
3824 DUAL PORT MEMORY FAILURE
Meaning
Diagnostics has found that the dual port memory is faulty. The faulty plug-in unit may be either the one tested and suspected faulty, or the one where the memory is located physically (CPXXX).
Supplementary information fields
1 2
type of plug-in unit suspected faulty index of plug-in unit suspected faulty
Instructions
Replace the plug-in unit accused by the diagnosis, and if necessary also the CPXXX plug-in unit. Run the diagnostic program again.
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3825 HWAT OR CLAB COMMUNICATION FAILURE
66
3825 HWAT OR CLAB COMMUNICATION FAILURE
Meaning
HWALCO has not received a reply from the HWAT or the CLAB unit.
Supplementary information fields
1 2
00 00
Instructions
Run the tests of the HWAT and CLAB plug-in units again. After the test, restart the unit, if it can be done without disturbing the functioning of the exchange.
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3826 CLOCK FAILURE
67
3826 CLOCK FAILURE
Meaning
The clock signal in the plug-in unit issuing the alarm is faulty. The fault can be in the plug-in unit itself or in the incoming clock signal.
Supplementary information fields
1
1 2 00
the faulty plug-in unit plug-in unit or cable missing
2
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! ! ! ! ! 2 ! o----+ ! ! ! ! o a o b ! ! ! ! ! ! ! ! o 3 ! ! ! ! ! END ! ! ! o 4
1.
Is the unit tested an MB? a: no b: yes
2.
Is MB a: b:
there a clock alarm in both units? no yes
3.
Check the clock unit.
4.
Replace the faulty MB unit.
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! ! ! END ! o 5 ! END
5.
Replace the plug-in unit which caused the alarm.
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3827 PARTIAL POWER FAILURE
68
3827 PARTIAL POWER FAILURE
Meaning
The HWAT unit notifies that one of the two power sources of the cartridge is faulty. The back-up unit, if any, has kicked in.
Supplementary information fields
1
0 1 00
the faulty plug-in unit plug-in unit or cable missing
2
Instructions
Check that the power source of the unit is ON and, if the value of supplementary information field 1 is 1, also that the unit exists and that the cabling is in order. If the value of the field is 0, then the power source in question must be replaced.
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3828 TOTAL POWER FAILURE IN CARTRIDGE
69
3828 TOTAL POWER FAILURE IN CARTRIDGE
Meaning
The HWAT unit serves notice that both power sources are down The plug-in units in the cartridge are without power.
Supplementary information fields
1
0 1 00
the faulty plug-in unit plug-in unit or cable missing
2
Instructions
Check that the power sources of the unit are ON and, if the value of the supplementary information field is 1, also check that the units exist and that the cabling is in order. If the field's value is 0, replace the power source.
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3829 CTU DIAGNOSTIC FAILURE
70
3829 CTU DIAGNOSTIC FAILURE
Meaning
A diagnostic program has detected that there is no tape cassette in the tape drive, or that there is insufficient blank tape left on the cassette for the write/read test, or that the tape drive is missing.
Supplementary information fields
1
error code: 01 02 03 04 no cassette in the tape drive not enough room on the tape for the write/read test device is not responding faulty cable
2
number of the SCSI bus 00 01 SCSI bus 0, upper connector on SCSIF SCSI bus 1, lower connector on SCSIF
Instructions
If the error code is 01: Place a cassette in the tape drive and wait till the tape has rewound to the beginning and the tape drive has changed to the "on-line" state. If the error code is 02: Replace the cassette in the tape drive with a blank one. If the error code is 03: Check that the parameter in the jumper group on the Disk Drive Adapter (DDAD) corresponds to the SCSI address of the device. Check also the SCSI address of the device. Restart EDISKD_P, wait a moment and restart also TAPEDR_P. If the fault persists, replace the SCSI Bus Terminals.
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If the fault persists, replace the SCSI cable. If the fault persists, replace the mass memory unit. If the fault persists, replace the SCSIF plug-in unit. See instructions for replacing plug-in units. If the error code is 04: Replace the SCSI cable. If the fault persists, replace the SCSIF plug-in unit. See instructions for replacing plug-in units.
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3830 UNSUCCESSFUL HWILIB INQUIRY
71
3830 UNSUCCESSFUL HWILIB INQUIRY
Meaning
The HWILIB inquiry was unsuccessful.
Supplementary information fields
1
lower word of the status restored by HWILIB
2
upper word of the status restored by HWILIB
Instructions
Check that the plug-in units needed by partial diagnostics are equipped correctly and exist in the equipment database.
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3832 MISSING DISK EQUIPMENT
72
3832 MISSING DISK EQUIPMENT
Meaning
The diagnostic program has noticed that a DMA plug-in unit, a cable or a disk unit is missing or faulty.
Supplementary information fields
1
general error code of the system 33H = NO_EQUIPMENT_EC no significance
2
Instructions
Check that the DMADI or the DMASI plug-in unit is in place. Check that the CLH or the CLF cable is in place. Check the existence and power flow of the disk-unit.
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3833 CLAB OR CABLE FAULTY
73
3833 CLAB OR CABLE FAULTY
Meaning
A clock alarm is active on the SWCSM plug-in unit (s) of the switching network.
Supplementary information fields
1 2
index of SWCOP-S plug-in unit index of SWCSM plug-in unit
Instructions
Check first the clock signal's cabling from the CLAB plug-in unit to the switching network. If it is in order, try replacing the CLAB plug-in unit. Run the test program again.
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3834 CONNECT ERROR IN DIAGNOSIS PROGRAM
74
3834 CONNECT ERROR IN DIAGNOSIS PROGRAM
Meaning
The diagnostic program has been interrupted because no successful test connections were made (either S3RRAP or SWICOP has responded with an error acknowledgement).
Supplementary information fields
1 2
0000 0000
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! ! ! o a o b ! ! ! ! ! ! o 2 ! ! ! ! ! ! ! ! ! o 3 ! ! ! ! !
1.
Does the unit to be tested have a group switch? (e.g. M, CAC, ANCU, MCMU) a: no b: yes
2.
Check the routing of the plug-in unit that is tested. Check whether there is overload at the Marker (M).
3.
Run the test again.
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END
o 4 ! ! ! +---o 5 ! ! o a o b ! ! o ! END ! ! o 6 ! o END
4.
DX220: Start partial diagnosis GSW. Other: Start partial diagnosis SWI.
UDU:M,X:GSW; E.g. UDU:CAC,X:SWI;
5.
Is the result another diagnosis? a: yes, follow the instructions of the diagnosis in question. b: no
6.
Fill in a Problem Report.
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3835 MODULE LOADING ERROR IN TEST PROGRAM
75
3835 MODULE LOADING ERROR IN TEST PROGRAM
Meaning
Loading a loadable test program has failed.
Supplementary information fields
1
the most meaningful part of the error status of message 0X0E164 the least meaningful part of the error status of message 0X0E164
2
Instructions
Start the message monitoring of the DOCTOR process with the service terminal command ZOQ:D9 and run the partial diagnosis wanted. Observe the field load_module_name, whose length is eight ascii characters, of the message 0x837. This field contains the name of the module to be loaded, without the extension. For example, the module DISA71GX is presented in the message in hexadecimals 44 49 53 41 37 31 47 58. All loadable modules of the diagnostic programs should begin with the string DIS, i.e. the field load_module_name can be located in the message by searching for the hexadecimals 44, 49 and 53. Give the service terminal command ZMX:W0-BLCODE/DIS* to check whether the name of the module found in the message, with the extension IMG, is located on the disk W0 of the exchange. Perform the same checking for disk W1. If the disks do not contain a message with the same name as in the message 0x837, fill in a Problem Report. The failure is then located either in the file LEQURI, whose number is 07F10000, or on disks W0 or W1. If the disks do contain a message with the same name as in the
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message 0x837, but the text diagnosis 0x3835 is still given, fill in a Problem Report. In that case the failure is in the loading system. The ascii characters representing decimals and upper-case alphabets are presented in the following table in hexadecimals: decimal 0 1 2 3 4 5 6 7 8 9 ascii 0x30 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 alphabet A B C D E F G H I J K L M ascii 0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D alphabet N O P Q R S T U V W X Y Z ascii 0x4E 0x4F 0x50 0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A
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3838 TCSM FAILURE
76
3838 TCSM FAILURE
Meaning
The diagnostic program run by the BSC has found the TCSM unit faulty.
Supplementary information fields
1
C6 'ET2E failure' D9 'ET2A failure' EB 'ET2E failure' EC 'ET2E failure' ED 'ET2E failure' DA 'TRCO failure' DB 'TR12 failure' DC 'TR16 failure' 142 'TRCO failure'
2
index of the plug-in unit suspected.
Instructions
For instructions, see Instructions for Replacing Plug-in Units.
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3839 PLUG-IN UNIT IN WRONG TRACK
77
3839 PLUG-IN UNIT IN WRONG TRACK
Meaning
Diagnostic program has detected that a plug-in unit is not in the track indicated by the equipment database.
Supplementary information fields
1 2
track where the plug-in unit is plug-in unit type number
Instructions
Check the equipment description with the EQADMI MML, command class WT. Move the plug-in unit into the right track.
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3840 SEVERAL PLUG-IN UNITS NOT FOUND
78
3840 SEVERAL PLUG-IN UNITS NOT FOUND
Meaning
The diagnostic program has detected that two or more plug-in units are missing or are not in the track indicated by the equipment database.
Supplementary information fields
1
the first track from where the diagnostic program did not find the right kind of plug-in unit 00
2
Instructions
1. Check the equipment description using the WT command group commands. 2. Install the plug-in units in right tracks. 3. Run the unit diagnostic program using the UDU command. 4. Repeat steps 2. and 3. if the system generates the diagnosis 3840 SEVERAL PLUG-IN UNITS NOT FOUND again.
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3843 PARITY ERROR IN MEMORY
79
3843 PARITY ERROR IN MEMORY
Meaning
The system has detected a parity error in a RAM test.
Supplementary information fields
1 2
0000 0000
Instructions
Replace the CPU plug-in unit and then start the RAM partial diagnosis with the MML command UDU.
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3844 SCSI EQUIPMENT FAILURE
80
3844 SCSI EQUIPMENT FAILURE
Meaning
A diagnosis program has detected a fault in the terminal resistors of the SCSI bus, in the cable, or in the CPXXX plug-in unit.
Supplementary information fields
1
error code: 01 02 03 04 05 the presence signal, corresponding to the SCSI address of a mass memory device, is passive a mass memory device does not respond the fuse of the terminal resistor's supply voltage has blown terminal resistor supply voltage overload one or both terminal resistors are missing
2
number of the SCSI bus: 00 01 SCSI bus 0, upper SCSI connector on the front panel of the CP5XX SCSI bus 1, lower SCSI connector on the front panel of the CP5XX
Instructions
If error code = 01: Check that the strapping on the jumper group of the disk adapters (DDAD, WDAD, or FDAD) is compatible with the SCSI address of the device. Check also the address: 0 for the WDU and 2 for the FDU. If the addresses are correct, follow the instructions for error code 2. If error code = 02: Check that the strappings on the jumper groups of all mass
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memory adapters (DDAD, WDAD, FDAD and CTAD) connected to the SCSI bus concerned correspond to the SCSI address of the device concerned. If the fault still persists, replace the terminal resistors (SCSIT) of the SCSI bus. If the fault still persists, replace the SCSI cable. If the fault still persists, replace the mass memory unit. If the fault still persists, replace the CPXXX plug-in unit. See instructions for replacing plug-in units. If error code = 03 or 04: Replace both terminal resistors (SCSIT), the SCSI cable, and the CPXXX plug-in unit, also in the backup computer unit if it is a double one. See Instructions for Replacing Plug-in Units. If error code = 05: Check that both terminal resistors are in place. If the fault persists, proceed as instructed for error code 02.
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3845 CTU DIAGNOSTIC FAILURE
81
3845 CTU DIAGNOSTIC FAILURE
Meaning
A diagnosis program has detected that there is no tape cassette in the tape drive, or that there is insufficient blank tape left on the cassette for a write/read test, or that the tape drive is missing.
Supplementary information fields
1
error code: 01 02 03 04 no cassette in the tape drive not enough room on the tape for the write/read test device is not responding faulty cable
2
number of the SCSI bus: 00 01 SCSI bus 0, upper connector on the CPXXX SCSI bus 1, lower connector on the CPXXX
Instructions
If error code = 01: Insert a cassette into the drive and wait for the tape to rewind to the beginning and for the drive to come online. If error code = 02: Replace the cassette in the tape drive with a blank one. If error code = 03: Check that the strappings on the jumper groups of the Cassette Tape Adapter (CTAD) corresponds to the SCSI address of the device. Check also the SCSI address of the device. Restart EDISKD_P, wait for a while and restart also TAPEDR_P.
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If the fault persists, replace the terminal resistors (SCSIT) of the SCSI bus. If the fault still persists, replace the SCSI cable. If the fault still persists, replace the mass memory unit. If the fault still persists, replace the CPXXX plug-in unit. See instructions for replacing plug-in units. If error code = 04: Replace the SCSI cable. If the fault persists, replace the CPXXX plug-in unit. See instructions for replacing plug-in units.
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3846 FAILURE IN MPC/DIC LOOP TEST
82
3846 FAILURE IN MPC/DIC LOOP TEST
Meaning
Loop test for the MPC/DIC diagnostics of the data service unit has failed. The fault can be in the physical connections of the faulty channels, or the modem (ECMFAST), fax adapter (FAXMO), or data interface unit (DIU) of the channels is faulty.
Supplementary information fields
1 2
index of faulty timeslot between 0-15 index of faulty timeslot between 16-31 The index of the timeslot in supplementary information bytes is bit coded, which means that LSB corresponds to channel 0 in supplementary information 1 byte and channel 16 in supplementary information 2 byte. MSB corresponds to channel 15 in supplementary information 1 byte and channel 31 in supplementary information 2 byte. If the bit is 0, the timeslot is in order. If the bit is 1, the channel is faulty For example: 0002 00F0 timeslot 1 is faulty timeslots 20-23 are faulty
In MPC and DIC units, timeslots 0 ja 16 are not in use, which means that the index of the timeslot does not correspond directly to the index of the modem, fax adapter or data interface unit In an MPC unit, to get the index of the plug-in unit from supplementary information 1 byte, subtract 1 from the value of the timeslot. To get the index of the plug-in unit from supplementary information 2 byte, subtract 2 from the value of the timeslot In a DIC unit, the index of the faulty DIU plug-in unit corresponds directly to the supplementary information
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bytes and values of faulty time slots. For example, when supplementary information 1 is 0040 and supplementary information 2 is 0F00, DIU-2 and DIU-7 are faulty
Instructions
Check the condition of the data bus regarding the faulty time slots, and that all the cables in the unit, from the field to the unit, from the unit to ET, and from ET to the field are properly connected. Plug-in units should be properly placed in their cartridges. Check the settings of the DM2 and VF10 plug-in units. If the test claims that all timeslots are faulty, replace the pool's COCA plug-in unit. Check also that the ET1E plug-in unit of the pool's ET is properly placed. You can check the index of ET with the MML command: ZUSI:ET; Next, run the test again. If the test still fails, replace the ET1E plug-in unit. Before the MPC/DIC loop test, run the other tests belonging to the MPC/DIC total diagnosis. It will help you find out whether the pool's COCA and DASA plug-in units are properly placed and whether the HW configuration is in order.
Cancelling
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3847 UNSUCCESSFUL LOITSU INQUIRY
83
3847 UNSUCCESSFUL LOITSU INQUIRY
Meaning
The LOITSU inquiry did not succeed.
Supplementary information fields
INFO_1
Lower word of the status returned by LOITSU
INFO_2
Upper word of the status returned by LOITSU
Instructions
Check that the plug-in units needed by the partial diagnosis are correctly equipped and have been configured to the equipment database.
Cancelling
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3849 SCSI HARDWARE FAILURE
84
3849 SCSI HARDWARE FAILURE
Meaning
The diagnosis program has detected a fault in the terminal resistances, the cable, the mass memory unit or the CP plug-in unit of the SCSI bus.
Supplementary information fields
1
error code: This is a general error code of the system. You can check its meaning in General Error Messages of the System.
2
number of SCSI bus: 00 01 SCSI bus 0 SCSI bus 1
Instructions
Check that the terminal resistances and cables of the SCSI bus are properly plugged. Check that all the mass memory slots of the mass memory cartridge contain a mass memory adapter. Check the power supply of the mass memory unit. If the fault is not cleared, change the terminal resistances of the SCSI bus. If the fault is not cleared, change the SCSI cable. If the fault is not cleared, change the mass memory unit. If the fault is not cleared, change the CP plug-in unit. See instructions for changing plug-in units. 2.4.
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Note that also some other piece of equipment in the SCSI bus can be faulty and disturb the operation of the equipment in the bus. This also applies to a faulty CP plug-in unit in the parallel computer.
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3851 HMILIB READ ERROR
85
3851 HMILIB READ ERROR
Meaning
HMILIB has given nok status to hms_diagnostics call. HMILIB has not been able to allocate buffer or HMILIB has not been able to read the hms system configuration.
Supplementary information fields
1
INFO_2
upper word of the status restored by HMILIB
Instructions
Check that the plug-in units needed by partial diagnostics are equipped correctly and exist in the equipment database.
Cancelling
This is a diagnostic print-out, it is not cancelled.
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3852 CABLE OR UNIT FAILURE
86
3852 CABLE OR UNIT FAILURE
Meaning
The diagnosis program's interface test has detected a fault. According to failure detection principles the system accuses the diagnosed unit of being faulty. However, due to the character of the interface test, one cannot be sure whether the fault lies in the cable, in the diagnosed unit or in the remote end unit that is connected to the other end of the cable.
Supplementary information fields
1
INFO_2
Index of remote end unit
Instructions
1. Replace the accused plug-in unit with a new one and repeat the the test. 2. Replace the plug-in unit in the remote end unit with a new one and repeat the test 3. Check that the cable is in working order and correctly installed. 4. If the alarm persists, make a fault report.
Cancelling
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3853 ABNORMAL EXCEPTION IN TEST PROGRAM
87
3853 ABNORMAL EXCEPTION IN TEST PROGRAM
Meaning
The system cannot carry out the service request made by a diagnosis program. This can be caused e.g. by a possible overload situation or a NOK status in an acknowledgement message or library call. The computer log may contain further information.
Supplementary information fields
1
INFO_2
Upper word of NOK status in a message or library call.
Instructions
1. Check for error messages in the computer logs of OMU and all other unit that are part of the test. 2. Repeat the test. 3. If the test result does not change, make a fault report and attach the computer logs to the fault report.
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3855 NO DIAGNOSTICS ACK S FROM UNIT
88
3855 NO DIAGNOSTICS ACK S FROM UNIT
Meaning
The diagnostic program has found faulty unit in HMILIB. The diagnostics mode for hms net has been deep (acknownledge has been accepted).
Supplementary information fields
1 2
HMS address of piu, rack HMS address of piu, subrack and position
Instructions
Replace the accused plug-in unit.
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3988 RCXPRO/IOMANA BUSY
89
3988 RCXPRO/IOMANA BUSY
Meaning
In the end phase of the diagnosis, the RCXPRO or the IOMANA has not acknowledged the RESET_IN_TEST_BIT message of the diagnostic program block within the time limit.
Supplementary information fields
1
family identifier 03 RCXPRO 0F IOMANA
Instructions
No action required.
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3989 RCXPRO/IOMANA BUSY - DIAGNOSIS JOB ABORTED
90
3989 RCXPRO/IOMANA BUSY DIAGNOSIS JOB ABORTED
Meaning
The I/O Manager Program Block (IOMANA) or the Recovery Program Block (RCXPRO) has not responded in time to an inquiry message of the diagnostic program block.
Supplementary information fields
1
family identifier 03 RCXPRO 0F IOMANA
Instructions
No action required.
Cancelling
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3990 DIAGNOSIS PATH FAILURE - DIAGNOSIS JOB ABORTED
91
3990 DIAGNOSIS PATH FAILURE DIAGNOSIS JOB ABORTED
Meaning
Because of a diagnosis path error, the diagnosis has had to be interrupted. The diagnosis path means those units which have to be in order and in the same state for the duration of the diagnosis.
Supplementary information fields
Instructions
No action required.
Cancelling
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3991 INTERRUPTED DIAGNOSIS JOB COMPLETED
92
3991 INTERRUPTED DIAGNOSIS JOB COMPLETED
Meaning
An interrupted diagnosis task has been completed. DGTPRO is free to execute the next task. The cause for the interruption was either a user command or a decision of DGTPRO.
Supplementary information fields
Instructions
No action required.
Cancelling
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3992 DIAGNOSIS JOB ABORTED - UNIT NOT IN TEST STATE
93
3992 DIAGNOSIS JOB ABORTED - UNIT NOT IN TEST STATE
Meaning
DGTPRO refuses to test a functional unit that is not in test state.
Supplementary information fields
Instructions
No action required.
Cancelling
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3993 DIAGNOSIS OF UNIT LEFT UNFINISHED
94
3993 DIAGNOSIS OF UNIT LEFT UNFINISHED
Meaning
DGTPRO was restarted during diagnosis.
Supplementary information fields
Instructions
Set the unit whose diagnosis was interrupted into the test state and initiate its total test with the command UDU.
Cancelling
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3994 DATA MISMATCH IN FILES - DIAGNOSIS JOB ABORTED
95
3994 DATA MISMATCH IN FILES DIAGNOSIS JOB ABORTED
Meaning
Diagnostic files are in contradiction or otherwise erroneous.
Supplementary information fields
1
failure code: 1 2 3 4 5 6 7 general file error start-up error of diagnostic program unit executing the diagnostic program is not found program block executing diagnostic programs does not recognize the diagnostic program data on hardware not found in TECONF file exchange configuration does not include a diagnostic program to be executed for the functional unit concerned semantic error
2 3
main number of file variant of file
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o1 ! ! ! ! ! ! ! !
1.
Reload diagnostic files from disk.
DFM:OMU:104; DFM:OMU:105; DFM:OMU:106; DFM:OMU:107; DFM:OMU:108;
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! ! ! o2 ! o3 ! ob ! o4 ! ! ! ! ! ! ! ! o5 ! ! ! +---o6 ! ! oa ob ! ! ! o7 o ! END ! o END
! ! ! ! ! ! ! oa ! o END
DFM:OMU:109; DFM:OMU:109; 2. 3. Restart the diagnostic task. Does the alarm recur? a: no b: yes Take the back-up disk into use and repeat the file reload. DFM:OMU:104; DFM:OMU:105; DFM:OMU:106; DFM:OMU:107; DFM:OMU:108; DFM:OMU:109; UDU
4.
5.
Restart the diagnostic task.
UDU
6.
Does the alarm recur? a: no b: yes Fill in a Problem Report.
7.
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3995 DIAGNOSIS PROGRAM TOTAL TIME OUT - DIAGNOSIS JOB ABORTED
96
3995 DIAGNOSIS PROGRAM TOTAL TIME OUT - DIAGNOSIS JOB ABORTED
Meaning
The execution of the diagnostic program takes too long or forever. The error may be in the files of the diagnostic program family. It is also possible that the unit diagnosed has restarted during diagnosis. This does not apply to the restart caused by the watchdog timer test of the CPU subdiagnosis.
Supplementary information fields
Instructions
Fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3996 PARTIAL DIAGNOSIS EXECUTED
97
3996 PARTIAL DIAGNOSIS EXECUTED
Meaning
Normal intermediate output when no failure has been detected.
Supplementary information fields
Instructions
No action required.
Cancelling
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3997 PLUG IN UNIT DIAGNOSIS EXECUTED
98
3997 PLUG IN UNIT DIAGNOSIS EXECUTED
Meaning
This is a normal printout after a plug-in unit test, when no fault has been found.
Supplementary information fields
1
plug-in unit index
Instructions
No action required.
Cancelling
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3998 DIAGNOSIS EXECUTED - UNIT NOT OK
99
3998 DIAGNOSIS EXECUTED - UNIT NOT OK
Meaning
Testing of the unit has been completed, and the unit has been found faulty.
Supplementary information fields
Instructions
No action required.
Cancelling
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3999 TOTAL DIAGNOSIS EXECUTED - UNIT OK
100
3999 TOTAL DIAGNOSIS EXECUTED UNIT OK
Meaning
The total test has been completed. The unit is in working order.
Supplementary information fields
Instructions
No action required.
Cancelling
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The information in this documentation is subject to change without notice and describes only the product defined in the introduction of this documentation. This documentation is intended for the use of Nokia's customers only for the purposes of the agreement under which the documentation is submitted, and no part of it may be reproduced or transmitted in any form or means without the prior written permission of Nokia. The documentation has been prepared to be used by professional and properly trained personnel, and the customer assumes full responsibility when using it. Nokia welcomes customer comments as part of the process of continuous development and improvement of the documentation. The information or statements given in this documentation concerning the suitability, capacity, or performance of the mentioned hardware or software products cannot be considered binding but shall be defined in the agreement made between Nokia and the customer. However, Nokia has made all reasonable efforts to ensure that the instructions contained in the documentation are adequate and free of material errors and omissions. Nokia will, if necessary, explain issues which may not be covered by the documentation. Nokia's liability for any errors in the documentation is limited to the documentary correction of errors. NOKIA WILL NOT BE RESPONSIBLE IN ANY EVENT FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCIDENTAL OR CONSEQUENTIAL (INCLUDING MONETARY LOSSES), that might arise from the use of this documentation or the information in it. This documentation and the product it describes are considered protected by copyright according to the applicable laws. NOKIA logo is a registered trademark of Nokia Corporation. Other product names mentioned in this documentation may be trademarks of their respective companies, and they are mentioned for identification purposes only. Copyright © Nokia Corporation 2005. All rights reserved.
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dn9813063 Issue 7-0 en
List of alarms
1
List of alarms
3725 3726 3727 3728 DIAGNOSIS MESSAGE - ACCUSED PLUG-IN UNITS NO RESPONSE FROM UNIT COMMUNICATION ERROR WITH UNIT UNIT ACCUSED BY RECOVERY - NO DIAGNOSTICS FOR UNIT PARITY ERROR BETWEEN SWIF AND SWCL PARITY ERROR BETWEEN SWTST AND SWCL SWIF STATUS ERROR CONTENTS OF SWCM NOT CORRECT INPUT DATA MISMATCH IN TEST PROGRAM INTERNAL DATA MISMATCH IN TEST PROGRAM INTERNAL ERROR IN TEST PROGRAM UNSPECIFIED CLG FAILURE HWALCO COMMUNICATION FAILURE AAL FAILURE PLUG-IN UNIT MISSING HARDWARE CONFIGURATION MISMATCH HARDWARE CONFIGURATION MISMATCH PLUG-IN UNIT MISSING
3729 3730 3731 3733 3734 3735 3736 3745 3746 3747 3748 3749 3750 3751
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3752
UNIT TESTING PREVENTED - UNIT NOT IN TEST STATE SET BY SYSTEM DIFFERENCE BETWEEN MEMORY SPACE AND THE EQUIPMENT DATABASE DATA PARITY ERROR IN RAM UNIT FAILURE IN I/O SPACE FAILURE IN CPU SELF ACKNOWLEDGEMENT TG IN MARKER OR PCM ACCUSED ET OR PCM ACCUSED MFCU OR PCM ACCUSED PBRU OR PCM ACCUSED AONU OR PCM ACCUSED SUB OR PCM ACCUSED CNFC OR PCM ACCUSED SWI PCM ACCUSED SSW PCM ACCUSED GSW PCM ACCUSED LSU OR PCM ACCUSED DISTURBANCE ON LSU PCM DIFFERENCE BETWEEN MUFILE AND PIPCMI FILES ADDRESSING FAILURE IN MEMORY SPACE DMA TRANSFER FAILURE BUSY PCM LINES BLOCKED PCM LINES
3761
3763 3764 3765 3766 3767 3768 3769 3770 3771 3772 3773 3774 3775 3776 3777 3778 3780 3782 3784 3787
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dn9813063 Issue 7-0 en
List of alarms
3790 3791 3792 3795 3798 3799 3800 3801 3802 3803 3804 3806 3808 3809 3810 3814 3815 3817 3818 3819 3821 3822 3823
MSG BUS FAILURE NO RESPONSE BEFORE RESET PCM FILE READ ERROR CONNECT ERROR IN SP LINE RECEIVER TEST UNKNOWN ERROR IN SP LINE RECEIVER TEST MESSAGE BUS FAILURE TIME OUT IN TEST PROGRAM OTHER WO-EX UNIT NOT AVAILABLE TSUPRO ERROR IN TIME SLOT BASED DEVICE TEST CLB FAILURE UNKNOWN FAULT IN HARDWARE TEST LOOP ERROR EXECUTION ERROR IN PREPROCESSOR TEST UNSPECIFIED FAILURE IN PREPROCESSOR TEST EXTERNAL LOOP FAILURE IN PREPROCESSOR TEST LINE PRINTER FAILURE VISUAL DISPLAY UNIT FAILURE MODEM CONFIGURATION ERROR SBUS FAILURE CABLE MISSING PREPROCESSOR EXTERNAL LOOP FAILURE SCSI EQUIPMENT FAILURE PHASE LOCK FAILURE
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3824 3825 3826 3827 3828 3829 3830 3832 3833 3834 3835 3838 3839 3840 3843 3844 3845 3846 3847 3849 3851 3852 3853
DUAL PORT MEMORY FAILURE HWAT OR CLAB COMMUNICATION FAILURE CLOCK FAILURE PARTIAL POWER FAILURE TOTAL POWER FAILURE IN CARTRIDGE CTU DIAGNOSTIC FAILURE UNSUCCESSFUL HWILIB INQUIRY MISSING DISK EQUIPMENT CLAB OR CABLE FAULTY CONNECT ERROR IN DIAGNOSIS PROGRAM MODULE LOADING ERROR IN TEST PROGRAM TCSM FAILURE PLUG-IN UNIT IN WRONG TRACK SEVERAL PLUG-IN UNITS NOT FOUND PARITY ERROR IN MEMORY SCSI EQUIPMENT FAILURE CTU DIAGNOSTIC FAILURE FAILURE IN MPC/DIC LOOP TEST UNSUCCESSFUL LOITSU INQUIRY SCSI HARDWARE FAILURE HMILIB READ ERROR CABLE OR UNIT FAILURE ABNORMAL EXCEPTION IN TEST PROGRAM
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dn9813063 Issue 7-0 en
List of alarms
3855 3988 3989 3990
NO DIAGNOSTICS ACK S FROM UNIT RCXPRO/IOMANA BUSY RCXPRO/IOMANA BUSY - DIAGNOSIS JOB ABORTED DIAGNOSIS PATH FAILURE - DIAGNOSIS JOB ABORTED INTERRUPTED DIAGNOSIS JOB COMPLETED DIAGNOSIS JOB ABORTED - UNIT NOT IN TEST STATE DIAGNOSIS OF UNIT LEFT UNFINISHED DATA MISMATCH IN FILES - DIAGNOSIS JOB ABORTED DIAGNOSIS PROGRAM TOTAL TIME OUT DIAGNOSIS JOB ABORTED PARTIAL DIAGNOSIS EXECUTED PLUG IN UNIT DIAGNOSIS EXECUTED DIAGNOSIS EXECUTED - UNIT NOT OK TOTAL DIAGNOSIS EXECUTED - UNIT OK
3991 3992
3993 3994
3995
3996 3997 3998 3999
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3725 DIAGNOSIS MESSAGE - ACCUSED PLUG-IN UNITS
2
3725 DIAGNOSIS MESSAGE - ACCUSED PLUG-IN UNITS
Meaning
A diagnosis report containing those plug-in units in which a failure has been detected. In the diagnosis report, the plug-in unit type, place of the subrack in the exchange and the track number have been listed.
Supplementary information fields
Instructions
Description of the report is in the instructions on and testing. Replace the plug-in units suspected faulty.
diagnostics
Cancelling
This is a diagnosis report, it is not cancelled.
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3726 NO RESPONSE FROM UNIT
3
3726 NO RESPONSE FROM UNIT
Meaning
DGTPRO has not received any acknowledgement to the diagnostic program start-up message it has sent to the functional unit which is the object of the alarm. The program block of the diagnostic programs of the unit has not been created, or the unit is so faulty that it cannot respond.
Supplementary information fields
Instructions
Action ---------------------------------------------------------------------------START (processor unit does not start in a normal manner) o ! +---o1 1. Visual display unit displays something after ! ! restart? oa ob a: yes ! ! b: no ! ! o11 ! ! o2 2. Check the strappings of the CP386 and RAM1M plug-in units. ! +---o 3 3. Is anything displayed on the VDU? ! ! a: yes oa ob b: no ! ! o11 o4 4. Remove all plug-in units with the exception of the CP386. ! +---o5 5. Is anything displayed on the VDU? ! ! a: yes oa ob b: no
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! ! ! ! ! ! o7 ! ! +---o8 ! ! oa ob ! ! o11 o9 ! +---o10 ! ! oa ob ! ! ! ! ! ! ! o ! END ! o11 ! o END
! o6 ! o11
6.
Insert plug-in units one by one to locate which one causes the failure. Check the strappings of the plug-in units and fix them, if necessary . Reinsert all plug-in units. Check the positions of the PROM circuits in the CP386 plug-in unit. Is anything displayed on the VDU? a: yes b: no Replace the CP386 plug-in unit and check the strappings. Is anything displayed on the VDU? a: yes b: no
7.
8.
9. 10.
11.
Repair the failure on the basis of the print-outs.
Cancelling
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3727 COMMUNICATION ERROR WITH UNIT
4
3727 COMMUNICATION ERROR WITH UNIT
Meaning
An error in the message exchange between the DGTPRO program block and diagnostic program (functional unit to be diagnosed).
Supplementary information fields
Instructions
Restart the unit with the RESET button and reactivate the unit diagnosis with the command UDU. If this does not help, locate the failure by replacing plug-in units MBIF-T and CP386.
Cancelling
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3728 UNIT ACCUSED BY RECOVERY - NO DIAGNOSTICS FOR UNIT
5
3728 UNIT ACCUSED BY RECOVERY NO DIAGNOSTICS FOR UNIT
Meaning
The RCXPRO program block has given to the DGTPRO program block a diagnosis command of such a unit which does not (yet) have any diagnostic programs in the system. The recovery command is a normal action of automatic fault location.
Supplementary information fields
Instructions
Diagnose the unit by other means (for example by examining the alarm print-outs).
Cancelling
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3729 PARITY ERROR BETWEEN SWIF AND SWCL
6
3729 PARITY ERROR BETWEEN SWIF AND SWCL
Meaning
The switching network diagnostics has detected a parity error in a message between SWIF - SWCL - SWCM. The error has been detected in the phase where the message route has already been found to be in order. The error may have been caused by the following: - in the plug-in units SWIF, SWCL, or SWTST there is a failure which occurs at random - in the plug-in units SWIF, SWCL, or SWTST there is a failure which the previous diagnostic program has not detected.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWIF, SWCL, and SWTST.
Cancelling
This is a diagnosis report, it is not cancelled.
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3730 PARITY ERROR BETWEEN SWTST AND SWCL
7
3730 PARITY ERROR BETWEEN SWTST AND SWCL
Meaning
The switching network diagnostics has a message between plug-in units SWTST detected in the phase where the route above has already been found to be in been caused by the following:
detected a parity error in and SWCL. The error has been of the message mentioned order. The error may have
- in the plug-in units SWTST, SWCL, or SWIF there is a failure which occurs at random - in the plug-in units SWTST, SWCL, or SWIF there is a failure which the previous diagnostic program has not detected.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWTST, SWCL, and SWIF.
Cancelling
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3731 SWIF STATUS ERROR
8
3731 SWIF STATUS ERROR
Meaning
The switching network diagnostics has detected that the state data of the SWIF plug-in unit is incorrect. The error has been detected in the phase where the state register has already been found to be in order. The error may have been caused by the following: - an error occurring in the SWIF plug-in unit at random - an error in the SWIF plug-in unit not detected by the previous diagnostic program.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, replace plug-in unit SWIF.
Cancelling
This is a diagnosis report, it is not cancelled.
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3733 CONTENTS OF SWCM NOT CORRECT
9
3733 CONTENTS OF SWCM NOT CORRECT
Meaning
The switching network diagnostics has detected that the contents of the control memory (plug-in unit SWCM) are erroneous in the reading executed immediately after the writing (write return message). The error has been detected in the phase where the control memory has already been found to be in order. The error may have been caused by the following: - in the plug-in units SWCM, SWCL, or SWIF there is a failure which occurs at random - in the plug-in units SWCM, SWCL, or SWIF there is a failure which the previous diagnostic program has not detected.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWCM, SWCL, and SWIF.
Cancelling
This is a diagnosis report, it is not cancelled.
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3734 INPUT DATA MISMATCH IN TEST PROGRAM
10
3734 INPUT DATA MISMATCH IN TEST PROGRAM
Meaning
The diagnostic program has detected that the data used in the test start-up is erroneous. The data is contradictory either with itself or with a parameter outside the test.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains unchanged, reload the files of the DGTPRO program block of the OMU or MSW from the disk (DGFILE, DGSPRO, DGUTST, NURSES, LEQURI). Check the equipping of the exchange with the EQADMI MML program (command WT). In connection with the DX 200 exchange, also reload the PCM configuration files from the disk into the active central memory (CM). If the alarm remains unchanged after a new test, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3735 INTERNAL DATA MISMATCH IN TEST PROGRAM
11
3735 INTERNAL DATA MISMATCH IN TEST PROGRAM
Meaning
The diagnostic program has detected an error in its own internal data tables. The data is contradictory either with itself or with a parameter outside the test.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3736 INTERNAL ERROR IN TEST PROGRAM
12
3736 INTERNAL ERROR IN TEST PROGRAM
Meaning
The diagnostic program has detected an error in its internal function. The error has not been caused by the malfunction of the equipment tested, the external data used in the test start-up, or the internal fixed data of the test program.
Supplementary information fields
1 2
00 00
Instructions
Repeat the test. If the alarm remains the same, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3745 UNSPECIFIED CLG FAILURE
13
3745 UNSPECIFIED CLG FAILURE
Meaning
In plug-in unit CLG there is a failure or disturbance situation other than MAIN CLOCK FAILURE (alarm number 2029).
Supplementary information fields
1
CLG wired alarm type 22 phase-locked loop adjustment alarm 23 clock input 0 is missing 24 clock input 1 is missing 25 clock input 2 is missing 26 forced control set 00
2
Instructions
If the adjustment alarm adjust the phase-locked adjustment, replace the alarm into state TE and with the command UDU.
lamp LD1 loop. If CLG, and start up
of the phase-locked loop is on, the lamp is on after the set the unit which gave the the wired alarm test program
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3746 HWALCO COMMUNICATION FAILURE
14
3746 HWALCO COMMUNICATION FAILURE
Meaning
The Hardware Alarm Collection Program Block (HWALCO) has failed to send, within two time supervision periods, a reply message to the diagnostic program, or the reply sent was incorrect.
Supplementary information fields
1 2
00 00
Instructions
Reset the unit that is to be tested and run again the diagnostic program for wired alarms.
Cancelling
This is a diagnosis report, it is not cancelled.
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3747 AAL FAILURE
15
3747 AAL FAILURE
Meaning
An AAL plug-in unit of the OMU is faulty.
Supplementary information fields
1 2
00 00
Instructions
Restart the wired alarm diagnostic program: UDU:OMU:WAT;. Replace the AAL plug-in unit indicated by the diagnosis report and start up the wired alarm diagnostic program with the command UDU:OMU:WAT;. If the failure was removed, set the OMU into state WO, otherwise, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3748 PLUG-IN UNIT MISSING
16
3748 PLUG-IN UNIT MISSING
Meaning
A plug-in unit is missing in the subrack of the tested unit.
Supplementary information fields
1 2
0000 number of record in HWTABL file
Instructions
Insert the missing plug-in unit in the subrack indirectly indicated by a supplementary information field. Restart the wired alarm diagnostic program with the command UDU.
Cancelling
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3749 HARDWARE CONFIGURATION MISMATCH
17
3749 HARDWARE CONFIGURATION MISMATCH
Meaning
The diagnostic program is unable to obtain from the equipment database data on one or more plug-in units, or the search fails outright.
Supplementary information fields
1 2
00 00
Instructions
Use the EQADMI MML program (command WT) to check if there are any supernumerary plug-in units in the subrack. Restart the unit with the USU command. Start a total diagnosis, using the UDU command. If the fault persists, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3750 HARDWARE CONFIGURATION MISMATCH
18
3750 HARDWARE CONFIGURATION MISMATCH
Meaning
The diagnostic program is unable to obtain from the equipment database data on one or more plug-in units, or the search fails outright.
Supplementary information fields
1 2
00 00
Instructions
Use the EQADMI MML program (command WT) to check if there are any supernumerary plug-in units in the subrack. Restart the unit with the USU command. Start a total diagnosis, using the UDU command. If the fault persists, fill in a Problem Report.
Cancelling
This is a diagnosis report, it is not cancelled.
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3751 PLUG-IN UNIT MISSING
19
3751 PLUG-IN UNIT MISSING
Meaning
A plug-in unit is missing in the subrack.
Supplementary information fields
1 2
record number in the HWTABL file (upper part) record number in the HWTABL file (lower part)
Instructions
Insert the plug-in unit in its place.
Cancelling
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3752 UNIT TESTING PREVENTED - UNIT NOT IN TEST STATE SET BY SYSTEM
20
3752 UNIT TESTING PREVENTED - UNIT NOT IN TEST STATE SET BY SYSTEM
Meaning
Diagnostic program cannot test a functional unit because its working state has not been changed to test state by the recovery system.
Supplementary information fields
Instructions
No special instructions.
Cancelling
This is a diagnostic report, it is not cancelled.
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3761 DIFFERENCE BETWEEN MEMORY SPACE AND THE EQUIPMENT DATABASE DATA
21
3761 DIFFERENCE BETWEEN MEMORY SPACE AND THE EQUIPMENT DATABASE DATA
Meaning
The size of the memory space obtained in the RAM test from the equipment database is inconsistent with the actual size of the memory.
Supplementary information fields
1 2
address where fault was detected (upper word) address where fault was detected (lower word)
Instructions
Check whether the memory space given in the equipment list corresponds to the actually existing memory space (EQADMI MML command WTI). If not, correct the error in the list and then restart the unit with the USU command. Finally start the RAM partial diagnosis (again), using the UDU command.
Cancelling
This is a diagnosis report, it is not cancelled.
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3763 PARITY ERROR IN RAM UNIT
22
3763 PARITY ERROR IN RAM UNIT
Meaning
In the RAM test, a parity error caused by a RAM plug-in unit has been detected.
Supplementary information fields
1 2
index of the RAM plug-in unit suspected faulty lower word of memory address suspected faulty
Instructions
Restart the RAM partial diagnosis with the command UDU. If the parity error is repeated, replace the RAM plug-in units and the CPU plug-in unit one by one, and, after the replacing, restart the RAM partial diagnosis.
Cancelling
This is a diagnosis report, it is not cancelled.
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3764 FAILURE IN I/O SPACE
23
3764 FAILURE IN I/O SPACE
Meaning
In the SYSB bus test, a failure has been detected in the I/O space. There is an extra plug-in unit in the I/O space, an addressing failure in a plug-in unit of the I/O space, or the unit's I/O address data does not correspond to the equipment database.
Supplementary information fields
1 2
address in which the failure was detected 00
Instructions
Check the contents of the equipment database with the EQADMI MML program (command WT). Check if there are any extra plug-in units in the subrack. Replace the plug-in units on the SYSB bus one by one (you can output the plug-in units with the UDI command), and after having replaced each plug-in unit, start up the SYSB partial diagnosis with the UDU command.
Cancelling
This is a diagnosis report, it is not cancelled.
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3765 FAILURE IN CPU SELF ACKNOWLEDGEMENT
24
3765 FAILURE IN CPU SELF ACKNOWLEDGEMENT
Meaning
In the CPU test, a failure situation has been detected. The CPXXX plug-in unit is faulty, or there is an addressing failure in a plug-in unit of the I/O space.
Supplementary information fields
1 2
00 00
Instructions
Replace the AAL, AAL-S, AFS-S, BEXT, CP386, DMADI, DMASI, MBIF-T, RAM1M, SERO, SWCOP, SWIF, SWTST, and TAPI plug-in units one by one and after the replacing, start up the DMC partial diagnosis with the command UDU.
Cancelling
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3766 TG IN MARKER OR PCM ACCUSED
25
3766 TG IN MARKER OR PCM ACCUSED
Meaning
The SWCL picking logic test has been executed in the SSW network. The tone generator or an internal PCM circuit may be faulty.
Supplementary information fields
1 2
00 00
Instructions
First replace the plug-in units mentioned in the plug-in unit list one by one and execute the SMI partial test of the SSU. If the failure is repeated, replace the tone generator. If the replacement does not help, an internal PCM circuit is faulty.
Cancelling
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3767 ET OR PCM ACCUSED
26
3767 ET OR PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the frame alignment signal coming from the exchange terminal is erroneous. The fault is in the serial-parallel converter (S/P), exchange terminal (ET), or PCM circuit coming from the exchange terminal. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions.
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! ! ! ! o END
4.
On the basis of the supplementary information field, check from which trunk circuit ET or remote subscriber stage ET the incorrect frame alignment signal is coming. Repair the unit or PCM circuit in question.
Cancelling
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3768 MFCU OR PCM ACCUSED
27
3768 MFCU OR PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the control/identification word coming from the MFC unit is erroneous. The fault is in the serial-parallel converter (S/P), MFC unit (MFCU), or PCM circuit coming from the MFC unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! ! o END
4.
On the basis of the supplementary information field, check which MFC device is faulty. Repair the unit or PCM circuit in question.
Cancelling
This is a diagnosis report, it is not cancelled.
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3769 PBRU OR PCM ACCUSED
28
3769 PBRU OR PCM ACCUSED
Meaning
The diagnostic program of the serial-to-parallel converter line receivers has detected that the identification word coming from the Push Button Receiver Unit (PBRU) is erroneous. The fault is in the serial-to-parallel converter, in the PBRU or in the PCM circuit coming from the PBRU. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in the document Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! ! ! o END
4.
On the basis of the supplementary information field, check which PBR device is faulty. Repair the unit or PCM circuit in question.
Cancelling
This is a diagnosis report, it is not cancelled.
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3770 AONU OR PCM ACCUSED
29
3770 AONU OR PCM ACCUSED
Meaning
The test program of the serial-to-parallel converter line receivers has detected that the control/identification word coming from the AON unit is erroneous or that the multifrequency character is a constant character. The fault is in the serial-to-parallel converter, in the AON unit (AONU), or in the PCM circuit coming from the AON unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty number of the PCM circuit suspected faulty (00 no significance)
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in the document Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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! o END
! ! ! o 4 ! ! ! ! o END
4.
On the basis of the supplementary information field, check which AON unit is faulty. Repair the unit or PCM circuit in question.
Cancelling
This is a diagnosis report, it is not cancelled.
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3771 SUB OR PCM ACCUSED
30
3771 SUB OR PCM ACCUSED
Meaning
The diagnostic program of the serial-to-parallel converter line receivers has detected that the constant signal sent by the tone generator in time slot T0 coming from the subscriber module is erroneous. The fault is in the serial-to-parallel converter, in the subscriber module (SUB), or in the PCM circuit coming from the subscriber module. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in the document Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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! o END
! ! ! o 4 ! ! ! ! ! ! ! ! ! o END
4.
On the basis of the supplementary information field, check which subscriber module is faulty and repair the unit or PCM circuit in question.
Cancelling
This is a diagnosis report, it is not cancelled.
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3772 CNFC OR PCM ACCUSED
31
3772 CNFC OR PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the signal coming from the conference circuit is erroneous. The fault is in the serial-parallel converter (S/P), conference circuit (CNFC), or PCM circuit coming from the conference circuit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! ! o END
4.
On the basis of the supplementary information field, check which conference circuit is faulty. Repair the unit and PCM circuit in question.
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3773 SWI PCM ACCUSED
32
3773 SWI PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone generator (TG) in the internal call link is erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converter (P/S_0) (line transmitters), or PCM circuit of the internal call link. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in 3725 in Diagnosis Reports.
2.
3.
Was the alarm eliminated? a: yes b: no
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! o END
! ! ! o 4 ! ! ! ! o END
4.
On the basis of the supplementary information field, check which internal call link is faulty and repair the PCM circuit in question.
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3774 SSW PCM ACCUSED
33
3774 SSW PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone generator (TG) in the PCM circuit of the SSW network is erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converter of the SSW (P/S_0) (line transmitters), or PCM circuit of the SSW network. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! ! ! o 2 ! ! ! +---! ! ! +---o 3 ! !
1.
Was alarm number 3725 also received? a: yes b: no
2.
See the instructions given in 3725 in Diagnosis Reports.
3.
Was the alarm eliminated? a: yes
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o a o b ! ! o ! END ! o 4 ! ! ! ! o END
b: no
4.
On the basis of the supplementary information field, check which PCM circuit in the subscriber stage switch is faulty and repair the PCM circuit in question.
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3775 GSW PCM ACCUSED
34
3775 GSW PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone generator (TG) in the PCM circuit of the GSW network is erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converters of the GSW (P/S) (line transmitters), or PCM circuit of the GSW network. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions.
2.
3.
Was the alarm eliminated? a: yes b: no
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! o END
! ! ! o 4 ! ! ! o END
4.
On the basis of the supplementary information field, check which PCM circuit in the group switch is faulty and repair the PCM circuit in question.
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3776 LSU OR PCM ACCUSED
35
3776 LSU OR PCM ACCUSED
Meaning
The diagnostic program of the serial-parallel converter line receivers has detected that the multiframe alignment signal coming from the line signalling unit is erroneous. The fault is in the serial-parallel converter (S/P), line signalling unit (LSU), or PCM circuit coming from the line signalling unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! o 2 ! ! ! +---! ! ! +---o 3 ! ! o a o b ! !
1.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions.
2.
3.
Was the alarm eliminated? a: yes b: no
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o END
! ! o 4 ! ! ! o END
4.
On the basis of the supplementary information field, check which LSU or LSA is faulty. Repair the unit or PCM circuit in question.
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3777 DISTURBANCE ON LSU PCM
36
3777 DISTURBANCE ON LSU PCM
Meaning
The diagnostic program of the serial-parallel converter line receivers has first detected that the multiframe alignment signal coming from the line signalling unit is erroneous or missing, but it has received a correct multiframe alignment signal having made a new attempt. The line signal may be missing for a while also during normal operation, but the fault may be in the serial-parallel converter (S/P), line signalling unit (LSU), or PCM circuit coming from the line signalling unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! o 1 ! ! +---o 2 ! ! o a o b ! ! o ! END !
1.
Restart the SPLRT partial diagnosis. Does the alarm recur? a: yes b: no
UDU:M,X:SPLRT; UDU:CAC,X:SPLRT;
2.
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! +---o ! ! o a o ! ! ! ! o 4 ! ! ! ! ! ! ! +---! ! +---o ! ! o a o ! ! o ! END ! ! o ! ! ! ! o END
3 b
3.
Was alarm number 3725 also received? a: yes b: no See the instructions given in the alarm instructions.
4.
5 b
5.
Was the alarm eliminated? a: yes b: no
6
6.
On basis of the supplementary information field, check which LSU or LSA is faulty. Repair the unit or PCM circuit in question.
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3778 DIFFERENCE BETWEEN MUFILE AND PIPCMI FILES
37
3778 DIFFERENCE BETWEEN MUFILE AND PIPCMI FILES
Meaning
The number of AS7 plug-in units is not the same in the MUFILE and PIPCMI files.
Supplementary information fields
1 2
00 00
Instructions
Check the files. Restart the test after a possible modification.
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3780 ADDRESSING FAILURE IN MEMORY SPACE
38
3780 ADDRESSING FAILURE IN MEMORY SPACE
Meaning
In the RAM test, an addressing failure has been detected. A CPU (RAM), ASS, AS7, LSP or RAM64M plug-in unit does not identify its own address, identifies an incorrect address, is faulty, or the memory configuration file (MUFILE) does not correspond to the configuration.
Supplementary information fields
1 2
address in which the failure was detected (upper word) address in which the failure was detected (lower word)
Instructions
Check the MUFILE file. Replace the CPU (RAM), AS7, ASS, LSP and RAM64M plug-in units one by one, and after the replacing, restart the RAM partial diagnosis with the command UDU.
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3782 DMA TRANSFER FAILURE
39
3782 DMA TRANSFER FAILURE
Meaning
The EDISKD program block of the STU has detected a DMASI plug-in unit of the STU to be faulty. The plug-in unit detected faulty is located in the active STU.
Supplementary information fields
1 2
error message 00
Instructions
Make a switchover with the MML command USC. Restart the diagnostics of WDS. If the error is eliminated, change the DMASI plug-in unit in the passive STU that has the same index as that of the WDS being tested. Set the passive STU into state SP and make a switchover with the MML command USC. Start the diagnostics of the WDS. If the error is eliminated, set the WDS into state WO-BU. If the error still persists, check the cabling of the DMASI plug-in unit and that the plug-in unit is properly placed.
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3784 BUSY PCM LINES
40
3784 BUSY PCM LINES
Meaning
The diagnostic program of the serial-parallel converter line receivers has been executed, but part of the PCM circuits have not been tested because of the load situation of the exchange.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty number of the PCM circuit suspected faulty (00= no significance)
Instructions
If you wish to test all possible PCM circuits, you will have to wait for a period with less traffic. Otherwise no action is required.
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3787 BLOCKED PCM LINES
41
3787 BLOCKED PCM LINES
Meaning
The diagnostic program of the serial-parallel converter line receivers has been executed, but part of the PCM circuits have not been tested because they were blocked from hunting during the test.
Supplementary information fields
1 2
number of the PCM circuit suspected faulty number of the PCM circuit suspected faulty (00= no significance)
Instructions
If you wish to test all possible PCM circuits, release the blocked circuits for hunting and run the test again. Release all GSW, SSW, and CNFC PCM circuits for hunting. Otherwise no action is required.
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3790 MSG BUS FAILURE
42
1
3790 MSG BUS FAILURE
Meaning
The response test of a computer unit has detected a malfunction in the operation of the message bus.
Supplementary information fields
additional diagnosis 01 02 03 04 05 06 07 08 09 10 response message of the unit is correct on the active message bus, distorted on the reserve bus response message of the unit is correct on the active message bus, no response on the reserve bus response message of the unit is distorted on the active message bus, the reserve bus is in SEPARATED state response message of the unit is distorted on the active message bus, correct on the reserve message bus response message of the unit is distorted both on the active and reserve message buses response message of the unit is distorted on the active message bus, no response on the reserve bus response message of the unit is correct on the reserve message bus, no response on the active bus response message of the unit is distorted on the reserve message bus, no response on the active bus after unit restart, response message is distorted on the active message bus after unit restart, response message is distorted on the reserve message bus, no response on the active bus
2
index of the MBIF_T plug-in unit suspected faulty
Instructions
No action required.
Cancelling
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3791 NO RESPONSE BEFORE RESET
43
3791 NO RESPONSE BEFORE RESET
Meaning
The computer unit does not respond unless restarted.
Supplementary information fields
1
additional diagnosis 01 02 active unit responds correctly after unit restart passive unit responds correctly after unit restart, active unit does not respond
2
00
Instructions
No action required.
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3792 PCM FILE READ ERROR
44
3792 PCM FILE READ ERROR
Meaning
The function of the diagnostic program has been interrupted because of a read error in the PCM Configuration File (PCMCON).
Supplementary information fields
1
error message returned by the library program located in the HWILIB library 00
2
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! ! ! ! ! ! o 2 ! ! ! ! +-->o 3 ! ! +---o 4 ! ! o b o a ! ! o !
1.
Check the exchange configuration with the EQADMI MML program. a: in order b: out of order
WTI
2.
Repair the exchange configuration data with the EQADMI MML. Restart the partial diagnosis (line receiver test as example) Did the alarm recur? a: yes b: no
WT UDU:M,X:SPLRT; UDU:CAC,X:SPLRT; UDU:SSU,X,X:SPLRT;
3.
4.
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END
! ! +---o 5 ! ! o a o b ! ! ! ! ! ! ! o 6 ! ! +-->o 7 ! ! +---o 8 ! ! o b o a ! ! o ! END ! ! o 9 ! o END
5.
Check the condition of the central memory units. a: in order b: out of order
6. 7.
Repair central memory units. Restart the partial diagnosis. (line receiver test as example) Did the alarm recur? a: yes b: no UDU:M,X:SPLRT; UDU:CAC,X:SPLRT; UDU:SSU,X,X:SPLRT;
8.
9.
Fill in a Problem Report.
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3795 CONNECT ERROR IN SP LINE RECEIVER TEST
45
3795 CONNECT ERROR IN SP LINE RECEIVER TEST
Meaning
The diagnostic program of the serial-parallel converter line receivers is interrupted because the making of test connections has not succeeded. (SWICOP has answered with an error acknowledgement.)
Supplementary information fields
1 2
00 00
Instructions
Action Note ---------------------------------------------------------------------------START o ! o 1 ! ! ! ! ! ! o 2 ! ! +---o 3 ! ! o b o a ! !
1.
Observe other incoming alarms. If the setting up of connections is not successful in any of the computers, restart the computer in question.
USU:M,X; USU:CAC,X; USU:SSU,X,X;
2.
Restart the SPLRT partial diagnosis. Did the alarm recur? a: yes b: no
UDU:M,X:SPLRT; UDU:CAC,X:SPLRT; UDU:SSU,X,X:SPLRT;
3.
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o END
! ! ! o 4 ! o END
4.
Fill in a Problem Report.
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3798 UNKNOWN ERROR IN SP LINE RECEIVER TEST
46
3798 UNKNOWN ERROR IN SP LINE RECEIVER TEST
Meaning
The test of serial-parallel converter line receivers has been completed, but the exact specification of the fault has failed. The value in the error counters is logically impossible, for example several simultaneous faults, hardware is missing in the PCM circuits defined for use in the unit identifier file, or there is a fault in the additional wiring or cabling.
Supplementary information fields
1 2
00 00
Instructions
Action Note --------------------------------------------------------------------------START o ! o 1 ! ! +---o 2 ! ! o b o a ! ! o ! END ! o 3 ! !
1.
Restart the SPLRT partial diagnosis. Did the alarm recur? a: yes b: no Check the cabling and additional wiring of the switching network. Check that the PCM circuit data in the PCMCON file corresponds to the exchange configuration, and that all
UDU:M,X:SPLRT; UDU:CAC,X,SPLRT; UDU:SSU,X,X:SPLRT;
2.
3.
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! ! ! ! o 4 ! ! +---o 5 ! ! o b o a ! ! o ! END ! +-->o 6 ! ! ! ! ! ! ! ! +---o 7 ! a o b ! ! ! +---o 8 ! ! ! a o b ! ! ! ! o 9 ! ! ! o o 10 END ! o END
the hardware is in place and in working condition. Make necessary repairs.
4.
Restart the SPLRT partial diagnosis. Did the alarm recur? a: yes b: no Replace one S/P plug-in unit at a time and restart the SPLRT partial diagnosis after each replacement. Put each plug-in unit that proves to be in order back into place.
command as in item 1
5.
6.
command as in item 1
7.
Continue replacing until all plugin units have been replaced or until a more precise diagnosis is obtained. a: plug-in units still to be replaced b: all plug-in units have been replaced. Has a more precise diagnosis been obtained? a: yes b: no Follow the new instructions. Fill in a Problem Report.
8.
9. 10.
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3799 MESSAGE BUS FAILURE
47
3799 MESSAGE BUS FAILURE
Meaning
A failure has been detected in the operation of the message bus.
Supplementary information fields
1
error code 01 message reception of one plug-in unit fails 02 message sending of one plug-in unit fails 03 message reception and message sending of one plug-in unit fails 04 message reception of more than one plug-in unit fails 05 message sending of more than one plug-in unit fails 06 message reception and message sending of more than one plug-in unit fails 07 message sending of all plug-in units fails 08 message reception of all plug-in units fails 09 all message sending and message reception fails 10 unit identifies wrong message bus address 11 other failure affecting message sending when testing group addresses, the detected faults produce the above error codes plus 020H (21 ... 31)
2
message bus address
Instructions
The fault is either in the MBIF (-X) plug-in unit at the message bus address indicated in supplementary information field 2, or in the message bus itself. Replace the faulty plug-in unit and rerun the test to make sure the fault has been eliminated.
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3800 TIME OUT IN TEST PROGRAM
48
3800 TIME OUT IN TEST PROGRAM
Meaning
The diagnostic program does not receive a reply to the message it has sent, which results in a time-out.
Supplementary information fields
1 2
message bus address family identifier
Instructions
Restart the program block of the computer (supplementary information fields 2 and 1 respectively), if this can be done without interfering with the function of the exchange.
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3801 OTHER WO-EX UNIT NOT AVAILABLE
49
3801 OTHER WO-EX UNIT NOT AVAILABLE
Meaning
No other unit in the WO working state is available in the test connection elementary test of a signalling unit.
Supplementary information fields
1 2
00 00
Instructions
If the other signalling unit is in the BL, TE, or SE state, set the unit in the WO state. Otherwise wait for some time and restart the diagnostic program with the command UDU.
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3802 TSUPRO ERROR IN TIME SLOT BASED DEVICE TEST
50
3802 TSUPRO ERROR IN TIME SLOT BASED DEVICE TEST
Meaning
The TSUPRO program block functions erroneously in the time slot based device test.
Supplementary information fields
1
error code returned by TSUPRO 08 test not permitted 09 test does not exist 0B connection release failure 0C program block does not respond 0D path error 0E SSP does not respond 10 MTSWIS-GSW error 11 MTSWIS-SSW error 20 parameter error 40 ASS_LOOP_GSW error 41 ASS_LOOP_SSW error 80 program block reserved 00
2
Instructions
Restart the diagnostic program.
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3803 CLB FAILURE
51
3803 CLB FAILURE
Meaning
Both CLB plug-in units in the unit giving the alarm are faulty.
Supplementary information fields
1 2
00 00
Instructions
First try to restart the test. If this does not help, replace the CLB plug-in unit of the unit being tested. If this does not help, perform a switchover and replace the plug-in unit of the stand-by unit. If the alarm is repeated, the fault is in the cabling between the CLSU (the CLOS plug-in units) and the CLB of the stage. Check the cabling. Change the faulty CLOS plug-in unit, see instructions for replacing plug-in units.
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3804 UNKNOWN FAULT IN HARDWARE
52
3804 UNKNOWN FAULT IN HARDWARE
Meaning
A type of fault unknown to the diagnostic program has been detected, for instance the co-occurrence of more than one faulty plug-in unit at the same time.
Supplementary information fields
1 2
plug-in unit index (SYSB test) 00
Instructions
The SYSB test: The alarm is caused by the co-occurrence of more than one faulty plug-in unit of the same type in the I/O space, absence of plug-in units or an equipment database error. The type of the plug-in unit is listed in alarm number 3725. Supplementary information field 1 shows the index of the faulty plug-in unit first detected. Check the contents of the equipment database with the EQADMI MML program (command WT). Find out if there are extra plug-in units in the subrack. Replace plug-in units AAL, AFS, BEXT, DMADI, DMASI, DMAFC, SERO, SWIF, SWTST and TAPI one by one, and then restart the SYSB partial diagnosis with the UDU command. The SUB test: The alarm is caused by the co-occurrence of more than one defective SLU or LI plug-in unit at the same time, absence of the EAL, LTEST or SMUC plug-in unit in the equipment database or by a type of fault unknown to the diagnostic program. Check the contents of the equipment database with the EQADMI MML program (command WT). Replace plug-in units SUC, SUD, SBMC, SLU and LI in this order, and then restart the SUB diagnosis. The GSW test:
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The alarm is caused by the co-occurrence of more than one defective SWCSM or SWSPS plug-in units at the same time, or by a type of fault unknown to the diagnostic program. You can examine the fault by outputting table ERROR_CTR_TABLE from the marker onto the service terminal with the command: ZOS:*,*,D9,,,1,,6034,,,1,,4A,,1,0.
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3806 TEST LOOP ERROR
53
3806 TEST LOOP ERROR
Meaning
The test channel loop has failed.
Supplementary information fields
1
plug-in unit type 0003 AS7 0004 ASS 005D AS7_S 005E ASS_S 0060 AS7_R 006B AS7_T 006C AS7_U 0090 AS7_V 0116 AS7_VA 03C5 AS7_A plug-in unit index
2
Instructions
The failure may have been caused by a random error in the switching network, malfunction of the SWICOP program block, or erroneous PCM circuit information. If the restart of the test does not remove the fault, load the unit identifier files from the disk.
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3808 EXECUTION ERROR IN PREPROCESSOR TEST
54
3808 EXECUTION ERROR IN PREPROCESSOR TEST
Meaning
An execution error has occurred in the preprocessor test.
Supplementary information fields
1 2
index of preprocessor error in elementary diagnosis 00 external loop test 01 processor test 02 watchdog test 03 RAM address test 04 RAM data test 05 check sum test 06 clock signal test 07 timing signal test 08 initial alignment test 09 ROM test 0A interrupt test 0B internal loop test 0C dual port RAM test 0D HW filtration test 0E internal test 0F preprocessor cannot be tested
Instructions
Replace the plug-in unit. Restart the test.
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3809 UNSPECIFIED FAILURE IN PREPROCESSOR TEST
55
3809 UNSPECIFIED FAILURE IN PREPROCESSOR TEST
Meaning
The preprocessor has a failure which prevents it from answering even the first test message.
Supplementary information fields
1
type 03 04 10 5D 5E 5F 6C C6 C7 C8 3C5 135
of preprocessor: AS7 ASS LSP AS7_S ASS_S LSP_S AS7_U ET2E ET2E_A ET2E_V AS7_A IOCP_A
2
index of preprocessor
Instructions
Restart the test. If the failure recurs, replace the corresponding plug-in unit.
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dn9813063 Issue 7-0 en
3810 EXTERNAL LOOP FAILURE IN PREPROCESSOR TEST
56
3810 EXTERNAL LOOP FAILURE IN PREPROCESSOR TEST
Meaning
The external loop test has detected a fault.
Supplementary information fields
1
type of preprocessor: 03 04 10 5D 6C 5E 5F AS7 ASS LSP AS7_S AS7_U ASS_S LSP_S
2
preprocessor index
Instructions
The fault is either in one of the preprocessors mentioned in the supplementary information fields, in the active switching network into which the connections have been made, in the PCM circuits, or in the Bus Extender (BEXT) plug-in unit, if equipped.
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3814 LINE PRINTER FAILURE
57
3814 LINE PRINTER FAILURE
Meaning
The diagnostic program has detected a failure in the alarm line printer unit.
Supplementary information fields
1 2
index of the SERO plug-in unit error code 01 SERO plug-in unit missing 02 printer cable not connected, printer off line, or printer power off 03 looping error in SERO plug-in unit 04 FIFO error in SERO plug-in unit 05 USART status error in SERO plug-in unit 06 data error in SERO plug-in unit 07 error in incoming interrupt of SERO plug-in unit 08 error in outgoing interrupt of SERO plug-in unit
Instructions
Error code 02: Check that the unit is connected to the mains supply, power is on, the intermediate cable has been correctly connected, and the printer is in the state ON LINE. Other error codes: Replace the SERO plug-in unit.
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dn9813063 Issue 7-0 en
3815 VISUAL DISPLAY UNIT FAILURE
58
3815 VISUAL DISPLAY UNIT FAILURE
Meaning
The diagnostic program has detected a failure in the visual display unit.
Supplementary information fields
1 2
index of the SERO plug-in unit error code 09 SERO plug-in unit missing 0A VDU cable not connected, VDU off line, or VDU power off 0B looping error in SERO plug-in unit 0C FIFO error in SERO plug-in unit 0D USART status error in SERO plug-in unit 0E data error in SERO plug-in unit 0F error in incoming interrupt of SERO plug-in unit 10 error in outgoing interrupt of SERO plug-in unit
Instructions
Error code 0A: Check that the unit has been connected to the mains supply, power is on, the intermediate cable has been correctly connected, and the VDU is in the state ON LINE. Other error codes: Replace the SERO plug-in unit.
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dn9813063 Issue 7-0 en
3817 MODEM CONFIGURATION ERROR
59
3817 MODEM CONFIGURATION ERROR
Meaning
The modem equipping does not correspond to the equipment data of the equipment database, or one of the DASA plug-in units is faulty.
Supplementary information fields
1 2
index of signal processor, also that of the modem error code: F0 F1 F2 FC FD program block does not answer loading of the signal processor program into the DASA plug-in unit failed signal processor program did not start after the loading subrack contains a modem that is not included in the equipment data type of modem differs from the one in the equipment data
Instructions
If the error code is FC or FD, use the MML command ZWTI to see the equipment data of the modem, and correct the data. Rerun modem diagnostics. In other cases the fault probably lies in the DASA plug-in unit which controls the modem. Run the COCA and DASA diagnostics.
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3818 SBUS FAILURE
60
3818 SBUS FAILURE
Meaning
The own diagnostics of the SBUS supervision bus has detected a fault in the supervision bus, or the diagnostics of the HWAT plug-in unit has detected a fault in the test of the supervision bus. The faulty units can be the CLAB, the HWAT, or the supervision bus.
Supplementary information fields
1
index of the SBUS 0 = SBUS 0 1 = SBUS 1 2 = both SBUS are found faulty in the test of the supervision bus included in the HWAT test. The first byte gives the index of the faulty CLAB plug-in unit The last byte gives the following information of the fault: A1 one CLAB is faulty A2 more than one CLAB is faulty A3 all CLABs are faulty
2
Instructions
Action Note ---------------------------------------------------------------------------START o ! 1 2 A1 o---o-----o ! ! ! ! ! ! ! ! END ! END ! ! 1 2
A1: 1. Replace the CLAB plug-in unit indicated in the supplementary information field 2. 2. Check the wiring and the connectors of the supervision bus.
3
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A2 o---o-----o-----o ! ! ! ! ! ! ! END ! ! ! ! ! END ! END ! ! ! 1 2 3 A3 o---o-----o-----o ! ! ! ! ! END ! END END
A2: 1. Check the wiring and the connectors of the supervision bus. 2. Replace the CLAB plug-in units, one by one, starting from the index given in the supplementary information field 2. 3. Replace the HWAT plug-in unit. See instructions for replacing plug-in units. A3. 1. Check the wiring and the connectors of the supervision bus. 2. Replace the HWAT plug-in unit. See instructions for replacing plug-in units. 3. Replace the CLAB plug-in units in order.
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dn9813063 Issue 7-0 en
3819 CABLE MISSING
61
3819 CABLE MISSING
Meaning
A diagnostic program has discovered that no cable connects the DMADI or DMASI plug-in unit to the Winchester disk drive.
Supplementary information fields
1
index of the plug-in unit
2
00
Instructions
Check the cabling between the DMADI or DMASI plug-in unit and the Winchester disk drive. Enter the UDU command to restart the diagnostic program.
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dn9813063 Issue 7-0 en
3821 PREPROCESSOR EXTERNAL LOOP FAILURE
62
3821 PREPROCESSOR EXTERNAL LOOP FAILURE
Meaning
A diagnosis program has detected a fault when testing a plug-in unit by means of an external loop-back. Loop-back is possible only with the coaxial Ethernet connector and will fail with other connectors.
Supplementary information fields
1 2
index of plug-in unit suspected faulty when the plug-in unit is an AC25-S the possible values of this field are: 1 ... 15 20 30 status returned by the HPC circuit plug-in unit reset failure the HPC circuit failed to return an acknowledgement of the success of the test within the time limit
Instructions
Action Note ----------------------------------------------------------------------------
START o ! ! +---o 1 ! ! o a o b ! ! ! o 2
1.
Is the external loop-back device in place? a: yes b: no Install the external loop-back device.
2.
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! ! ! ! ! o 3 ! ! ! END ! 4o END
3.
Run the test again.
4.
The tested plug-in unit is faulty.
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dn9813063 Issue 7-0 en
3822 SCSI EQUIPMENT FAILURE
63
3822 SCSI EQUIPMENT FAILURE
Meaning
A diagnosis program has detected a fault in the terminal resistors of the SCSI bus, in the cable, or in the SCSIF plug-in unit.
Supplementary information fields
1
error code: 01 02 03 04 05 the presence signal, corresponding to the SCSI address of the device, is passive device does not respond the fuse of the terminal resistor's supply voltage has blown terminal resistor supply voltage overload one or both terminal resistors are missing
2
number of the SCSI bus: 00 01 SCSI bus 0, upper connector on the SCSIF SCSI bus 1, lower connector on the SCSIF
Instructions
If error code = 01: Check that the strapping on the jumper group of the Disk Drive Adapter (DDAD) is compatible with the SCSI address of the device. Check also the address: 0 for the WDU and 2 for the FDU. If the addresses are correct, follow the instructions for error code 02. If error code = 02: Check that the strappings on the jumper groups of all the Disk Drive Adapters (DDAD, WDAD, FDAD or CTAD) connected to the SCSI bus concerned correspond to the SCSI address of the device concerned.
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If the fault persists, replace the terminal resistors (SCSIT) of the SCSI bus. If the fault still persists, replace the SCSI cable (CFH). If the fault still persists, replace the mass memory unit. If the fault still persists, replace the SCSIF plug-in unit, see instructions for replacing plug-in units. If error code = 03 or 04: Replace both terminal resistors (SCSIT), the SCSI cable (CFH), and the SCSIF plug-in unit, also in the backup computer unit if it is a double one, see Instructions for Replacing Plug-in Units. If error code = 05: Check that both terminal resistors are in place. If the fault persists, proceed as instructed for error code 02.
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dn9813063 Issue 7-0 en
3823 PHASE LOCK FAILURE
64
3823 PHASE LOCK FAILURE
Meaning
The diagnostics of a plug-in unit has detected a fault in the basic timing signal's phase lock. The fault may be either in the plug-in unit itself or in the basic timing unit.
Supplementary information fields
1 2
index of the plug-in unit 00
Instructions
Replace the plug-in unit accused by the diagnostics, and run the test again.
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dn9813063 Issue 7-0 en
3824 DUAL PORT MEMORY FAILURE
65
3824 DUAL PORT MEMORY FAILURE
Meaning
Diagnostics has found that the dual port memory is faulty. The faulty plug-in unit may be either the one tested and suspected faulty, or the one where the memory is located physically (CPXXX).
Supplementary information fields
1 2
type of plug-in unit suspected faulty index of plug-in unit suspected faulty
Instructions
Replace the plug-in unit accused by the diagnosis, and if necessary also the CPXXX plug-in unit. Run the diagnostic program again.
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dn9813063 Issue 7-0 en
3825 HWAT OR CLAB COMMUNICATION FAILURE
66
3825 HWAT OR CLAB COMMUNICATION FAILURE
Meaning
HWALCO has not received a reply from the HWAT or the CLAB unit.
Supplementary information fields
1 2
00 00
Instructions
Run the tests of the HWAT and CLAB plug-in units again. After the test, restart the unit, if it can be done without disturbing the functioning of the exchange.
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3826 CLOCK FAILURE
67
3826 CLOCK FAILURE
Meaning
The clock signal in the plug-in unit issuing the alarm is faulty. The fault can be in the plug-in unit itself or in the incoming clock signal.
Supplementary information fields
1
1 2 00
the faulty plug-in unit plug-in unit or cable missing
2
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! o a o b ! ! ! ! ! ! 2 ! o----+ ! ! ! ! o a o b ! ! ! ! ! ! ! ! o 3 ! ! ! ! ! END ! ! ! o 4
1.
Is the unit tested an MB? a: no b: yes
2.
Is MB a: b:
there a clock alarm in both units? no yes
3.
Check the clock unit.
4.
Replace the faulty MB unit.
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! ! ! END ! o 5 ! END
5.
Replace the plug-in unit which caused the alarm.
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dn9813063 Issue 7-0 en
3827 PARTIAL POWER FAILURE
68
3827 PARTIAL POWER FAILURE
Meaning
The HWAT unit notifies that one of the two power sources of the cartridge is faulty. The back-up unit, if any, has kicked in.
Supplementary information fields
1
0 1 00
the faulty plug-in unit plug-in unit or cable missing
2
Instructions
Check that the power source of the unit is ON and, if the value of supplementary information field 1 is 1, also that the unit exists and that the cabling is in order. If the value of the field is 0, then the power source in question must be replaced.
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dn9813063 Issue 7-0 en
3828 TOTAL POWER FAILURE IN CARTRIDGE
69
3828 TOTAL POWER FAILURE IN CARTRIDGE
Meaning
The HWAT unit serves notice that both power sources are down The plug-in units in the cartridge are without power.
Supplementary information fields
1
0 1 00
the faulty plug-in unit plug-in unit or cable missing
2
Instructions
Check that the power sources of the unit are ON and, if the value of the supplementary information field is 1, also check that the units exist and that the cabling is in order. If the field's value is 0, replace the power source.
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dn9813063 Issue 7-0 en
3829 CTU DIAGNOSTIC FAILURE
70
3829 CTU DIAGNOSTIC FAILURE
Meaning
A diagnostic program has detected that there is no tape cassette in the tape drive, or that there is insufficient blank tape left on the cassette for the write/read test, or that the tape drive is missing.
Supplementary information fields
1
error code: 01 02 03 04 no cassette in the tape drive not enough room on the tape for the write/read test device is not responding faulty cable
2
number of the SCSI bus 00 01 SCSI bus 0, upper connector on SCSIF SCSI bus 1, lower connector on SCSIF
Instructions
If the error code is 01: Place a cassette in the tape drive and wait till the tape has rewound to the beginning and the tape drive has changed to the "on-line" state. If the error code is 02: Replace the cassette in the tape drive with a blank one. If the error code is 03: Check that the parameter in the jumper group on the Disk Drive Adapter (DDAD) corresponds to the SCSI address of the device. Check also the SCSI address of the device. Restart EDISKD_P, wait a moment and restart also TAPEDR_P. If the fault persists, replace the SCSI Bus Terminals.
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If the fault persists, replace the SCSI cable. If the fault persists, replace the mass memory unit. If the fault persists, replace the SCSIF plug-in unit. See instructions for replacing plug-in units. If the error code is 04: Replace the SCSI cable. If the fault persists, replace the SCSIF plug-in unit. See instructions for replacing plug-in units.
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dn9813063 Issue 7-0 en
3830 UNSUCCESSFUL HWILIB INQUIRY
71
3830 UNSUCCESSFUL HWILIB INQUIRY
Meaning
The HWILIB inquiry was unsuccessful.
Supplementary information fields
1
lower word of the status restored by HWILIB
2
upper word of the status restored by HWILIB
Instructions
Check that the plug-in units needed by partial diagnostics are equipped correctly and exist in the equipment database.
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3832 MISSING DISK EQUIPMENT
72
3832 MISSING DISK EQUIPMENT
Meaning
The diagnostic program has noticed that a DMA plug-in unit, a cable or a disk unit is missing or faulty.
Supplementary information fields
1
general error code of the system 33H = NO_EQUIPMENT_EC no significance
2
Instructions
Check that the DMADI or the DMASI plug-in unit is in place. Check that the CLH or the CLF cable is in place. Check the existence and power flow of the disk-unit.
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3833 CLAB OR CABLE FAULTY
73
3833 CLAB OR CABLE FAULTY
Meaning
A clock alarm is active on the SWCSM plug-in unit (s) of the switching network.
Supplementary information fields
1 2
index of SWCOP-S plug-in unit index of SWCSM plug-in unit
Instructions
Check first the clock signal's cabling from the CLAB plug-in unit to the switching network. If it is in order, try replacing the CLAB plug-in unit. Run the test program again.
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dn9813063 Issue 7-0 en
3834 CONNECT ERROR IN DIAGNOSIS PROGRAM
74
3834 CONNECT ERROR IN DIAGNOSIS PROGRAM
Meaning
The diagnostic program has been interrupted because no successful test connections were made (either S3RRAP or SWICOP has responded with an error acknowledgement).
Supplementary information fields
1 2
0000 0000
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o 1 ! ! ! ! o a o b ! ! ! ! ! ! o 2 ! ! ! ! ! ! ! ! ! o 3 ! ! ! ! !
1.
Does the unit to be tested have a group switch? (e.g. M, CAC, ANCU, MCMU) a: no b: yes
2.
Check the routing of the plug-in unit that is tested. Check whether there is overload at the Marker (M).
3.
Run the test again.
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END
o 4 ! ! ! +---o 5 ! ! o a o b ! ! o ! END ! ! o 6 ! o END
4.
DX220: Start partial diagnosis GSW. Other: Start partial diagnosis SWI.
UDU:M,X:GSW; E.g. UDU:CAC,X:SWI;
5.
Is the result another diagnosis? a: yes, follow the instructions of the diagnosis in question. b: no
6.
Fill in a Problem Report.
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dn9813063 Issue 7-0 en
3835 MODULE LOADING ERROR IN TEST PROGRAM
75
3835 MODULE LOADING ERROR IN TEST PROGRAM
Meaning
Loading a loadable test program has failed.
Supplementary information fields
1
the most meaningful part of the error status of message 0X0E164 the least meaningful part of the error status of message 0X0E164
2
Instructions
Start the message monitoring of the DOCTOR process with the service terminal command ZOQ:D9 and run the partial diagnosis wanted. Observe the field load_module_name, whose length is eight ascii characters, of the message 0x837. This field contains the name of the module to be loaded, without the extension. For example, the module DISA71GX is presented in the message in hexadecimals 44 49 53 41 37 31 47 58. All loadable modules of the diagnostic programs should begin with the string DIS, i.e. the field load_module_name can be located in the message by searching for the hexadecimals 44, 49 and 53. Give the service terminal command ZMX:W0-BLCODE/DIS* to check whether the name of the module found in the message, with the extension IMG, is located on the disk W0 of the exchange. Perform the same checking for disk W1. If the disks do not contain a message with the same name as in the message 0x837, fill in a Problem Report. The failure is then located either in the file LEQURI, whose number is 07F10000, or on disks W0 or W1. If the disks do contain a message with the same name as in the
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message 0x837, but the text diagnosis 0x3835 is still given, fill in a Problem Report. In that case the failure is in the loading system. The ascii characters representing decimals and upper-case alphabets are presented in the following table in hexadecimals: decimal 0 1 2 3 4 5 6 7 8 9 ascii 0x30 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 alphabet A B C D E F G H I J K L M ascii 0x41 0x42 0x43 0x44 0x45 0x46 0x47 0x48 0x49 0x4A 0x4B 0x4C 0x4D alphabet N O P Q R S T U V W X Y Z ascii 0x4E 0x4F 0x50 0x51 0x52 0x53 0x54 0x55 0x56 0x57 0x58 0x59 0x5A
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dn9813063 Issue 7-0 en
3838 TCSM FAILURE
76
3838 TCSM FAILURE
Meaning
The diagnostic program run by the BSC has found the TCSM unit faulty.
Supplementary information fields
1
C6 'ET2E failure' D9 'ET2A failure' EB 'ET2E failure' EC 'ET2E failure' ED 'ET2E failure' DA 'TRCO failure' DB 'TR12 failure' DC 'TR16 failure' 142 'TRCO failure'
2
index of the plug-in unit suspected.
Instructions
For instructions, see Instructions for Replacing Plug-in Units.
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3839 PLUG-IN UNIT IN WRONG TRACK
77
3839 PLUG-IN UNIT IN WRONG TRACK
Meaning
Diagnostic program has detected that a plug-in unit is not in the track indicated by the equipment database.
Supplementary information fields
1 2
track where the plug-in unit is plug-in unit type number
Instructions
Check the equipment description with the EQADMI MML, command class WT. Move the plug-in unit into the right track.
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3840 SEVERAL PLUG-IN UNITS NOT FOUND
78
3840 SEVERAL PLUG-IN UNITS NOT FOUND
Meaning
The diagnostic program has detected that two or more plug-in units are missing or are not in the track indicated by the equipment database.
Supplementary information fields
1
the first track from where the diagnostic program did not find the right kind of plug-in unit 00
2
Instructions
1. Check the equipment description using the WT command group commands. 2. Install the plug-in units in right tracks. 3. Run the unit diagnostic program using the UDU command. 4. Repeat steps 2. and 3. if the system generates the diagnosis 3840 SEVERAL PLUG-IN UNITS NOT FOUND again.
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3843 PARITY ERROR IN MEMORY
79
3843 PARITY ERROR IN MEMORY
Meaning
The system has detected a parity error in a RAM test.
Supplementary information fields
1 2
0000 0000
Instructions
Replace the CPU plug-in unit and then start the RAM partial diagnosis with the MML command UDU.
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3844 SCSI EQUIPMENT FAILURE
80
3844 SCSI EQUIPMENT FAILURE
Meaning
A diagnosis program has detected a fault in the terminal resistors of the SCSI bus, in the cable, or in the CPXXX plug-in unit.
Supplementary information fields
1
error code: 01 02 03 04 05 the presence signal, corresponding to the SCSI address of a mass memory device, is passive a mass memory device does not respond the fuse of the terminal resistor's supply voltage has blown terminal resistor supply voltage overload one or both terminal resistors are missing
2
number of the SCSI bus: 00 01 SCSI bus 0, upper SCSI connector on the front panel of the CP5XX SCSI bus 1, lower SCSI connector on the front panel of the CP5XX
Instructions
If error code = 01: Check that the strapping on the jumper group of the disk adapters (DDAD, WDAD, or FDAD) is compatible with the SCSI address of the device. Check also the address: 0 for the WDU and 2 for the FDU. If the addresses are correct, follow the instructions for error code 2. If error code = 02: Check that the strappings on the jumper groups of all mass
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memory adapters (DDAD, WDAD, FDAD and CTAD) connected to the SCSI bus concerned correspond to the SCSI address of the device concerned. If the fault still persists, replace the terminal resistors (SCSIT) of the SCSI bus. If the fault still persists, replace the SCSI cable. If the fault still persists, replace the mass memory unit. If the fault still persists, replace the CPXXX plug-in unit. See instructions for replacing plug-in units. If error code = 03 or 04: Replace both terminal resistors (SCSIT), the SCSI cable, and the CPXXX plug-in unit, also in the backup computer unit if it is a double one. See Instructions for Replacing Plug-in Units. If error code = 05: Check that both terminal resistors are in place. If the fault persists, proceed as instructed for error code 02.
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dn9813063 Issue 7-0 en
3845 CTU DIAGNOSTIC FAILURE
81
3845 CTU DIAGNOSTIC FAILURE
Meaning
A diagnosis program has detected that there is no tape cassette in the tape drive, or that there is insufficient blank tape left on the cassette for a write/read test, or that the tape drive is missing.
Supplementary information fields
1
error code: 01 02 03 04 no cassette in the tape drive not enough room on the tape for the write/read test device is not responding faulty cable
2
number of the SCSI bus: 00 01 SCSI bus 0, upper connector on the CPXXX SCSI bus 1, lower connector on the CPXXX
Instructions
If error code = 01: Insert a cassette into the drive and wait for the tape to rewind to the beginning and for the drive to come online. If error code = 02: Replace the cassette in the tape drive with a blank one. If error code = 03: Check that the strappings on the jumper groups of the Cassette Tape Adapter (CTAD) corresponds to the SCSI address of the device. Check also the SCSI address of the device. Restart EDISKD_P, wait for a while and restart also TAPEDR_P.
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If the fault persists, replace the terminal resistors (SCSIT) of the SCSI bus. If the fault still persists, replace the SCSI cable. If the fault still persists, replace the mass memory unit. If the fault still persists, replace the CPXXX plug-in unit. See instructions for replacing plug-in units. If error code = 04: Replace the SCSI cable. If the fault persists, replace the CPXXX plug-in unit. See instructions for replacing plug-in units.
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dn9813063 Issue 7-0 en
3846 FAILURE IN MPC/DIC LOOP TEST
82
3846 FAILURE IN MPC/DIC LOOP TEST
Meaning
Loop test for the MPC/DIC diagnostics of the data service unit has failed. The fault can be in the physical connections of the faulty channels, or the modem (ECMFAST), fax adapter (FAXMO), or data interface unit (DIU) of the channels is faulty.
Supplementary information fields
1 2
index of faulty timeslot between 0-15 index of faulty timeslot between 16-31 The index of the timeslot in supplementary information bytes is bit coded, which means that LSB corresponds to channel 0 in supplementary information 1 byte and channel 16 in supplementary information 2 byte. MSB corresponds to channel 15 in supplementary information 1 byte and channel 31 in supplementary information 2 byte. If the bit is 0, the timeslot is in order. If the bit is 1, the channel is faulty For example: 0002 00F0 timeslot 1 is faulty timeslots 20-23 are faulty
In MPC and DIC units, timeslots 0 ja 16 are not in use, which means that the index of the timeslot does not correspond directly to the index of the modem, fax adapter or data interface unit In an MPC unit, to get the index of the plug-in unit from supplementary information 1 byte, subtract 1 from the value of the timeslot. To get the index of the plug-in unit from supplementary information 2 byte, subtract 2 from the value of the timeslot In a DIC unit, the index of the faulty DIU plug-in unit corresponds directly to the supplementary information
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bytes and values of faulty time slots. For example, when supplementary information 1 is 0040 and supplementary information 2 is 0F00, DIU-2 and DIU-7 are faulty
Instructions
Check the condition of the data bus regarding the faulty time slots, and that all the cables in the unit, from the field to the unit, from the unit to ET, and from ET to the field are properly connected. Plug-in units should be properly placed in their cartridges. Check the settings of the DM2 and VF10 plug-in units. If the test claims that all timeslots are faulty, replace the pool's COCA plug-in unit. Check also that the ET1E plug-in unit of the pool's ET is properly placed. You can check the index of ET with the MML command: ZUSI:ET; Next, run the test again. If the test still fails, replace the ET1E plug-in unit. Before the MPC/DIC loop test, run the other tests belonging to the MPC/DIC total diagnosis. It will help you find out whether the pool's COCA and DASA plug-in units are properly placed and whether the HW configuration is in order.
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dn9813063 Issue 7-0 en
3847 UNSUCCESSFUL LOITSU INQUIRY
83
3847 UNSUCCESSFUL LOITSU INQUIRY
Meaning
The LOITSU inquiry did not succeed.
Supplementary information fields
INFO_1
Lower word of the status returned by LOITSU
INFO_2
Upper word of the status returned by LOITSU
Instructions
Check that the plug-in units needed by the partial diagnosis are correctly equipped and have been configured to the equipment database.
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3849 SCSI HARDWARE FAILURE
84
3849 SCSI HARDWARE FAILURE
Meaning
The diagnosis program has detected a fault in the terminal resistances, the cable, the mass memory unit or the CP plug-in unit of the SCSI bus.
Supplementary information fields
1
error code: This is a general error code of the system. You can check its meaning in General Error Messages of the System.
2
number of SCSI bus: 00 01 SCSI bus 0 SCSI bus 1
Instructions
Check that the terminal resistances and cables of the SCSI bus are properly plugged. Check that all the mass memory slots of the mass memory cartridge contain a mass memory adapter. Check the power supply of the mass memory unit. If the fault is not cleared, change the terminal resistances of the SCSI bus. If the fault is not cleared, change the SCSI cable. If the fault is not cleared, change the mass memory unit. If the fault is not cleared, change the CP plug-in unit. See instructions for changing plug-in units. 2.4.
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Note that also some other piece of equipment in the SCSI bus can be faulty and disturb the operation of the equipment in the bus. This also applies to a faulty CP plug-in unit in the parallel computer.
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dn9813063 Issue 7-0 en
3851 HMILIB READ ERROR
85
3851 HMILIB READ ERROR
Meaning
HMILIB has given nok status to hms_diagnostics call. HMILIB has not been able to allocate buffer or HMILIB has not been able to read the hms system configuration.
Supplementary information fields
1
INFO_2
upper word of the status restored by HMILIB
Instructions
Check that the plug-in units needed by partial diagnostics are equipped correctly and exist in the equipment database.
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3852 CABLE OR UNIT FAILURE
86
3852 CABLE OR UNIT FAILURE
Meaning
The diagnosis program's interface test has detected a fault. According to failure detection principles the system accuses the diagnosed unit of being faulty. However, due to the character of the interface test, one cannot be sure whether the fault lies in the cable, in the diagnosed unit or in the remote end unit that is connected to the other end of the cable.
Supplementary information fields
1
INFO_2
Index of remote end unit
Instructions
1. Replace the accused plug-in unit with a new one and repeat the the test. 2. Replace the plug-in unit in the remote end unit with a new one and repeat the test 3. Check that the cable is in working order and correctly installed. 4. If the alarm persists, make a fault report.
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3853 ABNORMAL EXCEPTION IN TEST PROGRAM
87
3853 ABNORMAL EXCEPTION IN TEST PROGRAM
Meaning
The system cannot carry out the service request made by a diagnosis program. This can be caused e.g. by a possible overload situation or a NOK status in an acknowledgement message or library call. The computer log may contain further information.
Supplementary information fields
1
INFO_2
Upper word of NOK status in a message or library call.
Instructions
1. Check for error messages in the computer logs of OMU and all other unit that are part of the test. 2. Repeat the test. 3. If the test result does not change, make a fault report and attach the computer logs to the fault report.
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3855 NO DIAGNOSTICS ACK S FROM UNIT
88
3855 NO DIAGNOSTICS ACK S FROM UNIT
Meaning
The diagnostic program has found faulty unit in HMILIB. The diagnostics mode for hms net has been deep (acknownledge has been accepted).
Supplementary information fields
1 2
HMS address of piu, rack HMS address of piu, subrack and position
Instructions
Replace the accused plug-in unit.
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3988 RCXPRO/IOMANA BUSY
89
3988 RCXPRO/IOMANA BUSY
Meaning
In the end phase of the diagnosis, the RCXPRO or the IOMANA has not acknowledged the RESET_IN_TEST_BIT message of the diagnostic program block within the time limit.
Supplementary information fields
1
family identifier 03 RCXPRO 0F IOMANA
Instructions
No action required.
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3989 RCXPRO/IOMANA BUSY - DIAGNOSIS JOB ABORTED
90
3989 RCXPRO/IOMANA BUSY DIAGNOSIS JOB ABORTED
Meaning
The I/O Manager Program Block (IOMANA) or the Recovery Program Block (RCXPRO) has not responded in time to an inquiry message of the diagnostic program block.
Supplementary information fields
1
family identifier 03 RCXPRO 0F IOMANA
Instructions
No action required.
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3990 DIAGNOSIS PATH FAILURE - DIAGNOSIS JOB ABORTED
91
3990 DIAGNOSIS PATH FAILURE DIAGNOSIS JOB ABORTED
Meaning
Because of a diagnosis path error, the diagnosis has had to be interrupted. The diagnosis path means those units which have to be in order and in the same state for the duration of the diagnosis.
Supplementary information fields
Instructions
No action required.
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3991 INTERRUPTED DIAGNOSIS JOB COMPLETED
92
3991 INTERRUPTED DIAGNOSIS JOB COMPLETED
Meaning
An interrupted diagnosis task has been completed. DGTPRO is free to execute the next task. The cause for the interruption was either a user command or a decision of DGTPRO.
Supplementary information fields
Instructions
No action required.
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3992 DIAGNOSIS JOB ABORTED - UNIT NOT IN TEST STATE
93
3992 DIAGNOSIS JOB ABORTED - UNIT NOT IN TEST STATE
Meaning
DGTPRO refuses to test a functional unit that is not in test state.
Supplementary information fields
Instructions
No action required.
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3993 DIAGNOSIS OF UNIT LEFT UNFINISHED
94
3993 DIAGNOSIS OF UNIT LEFT UNFINISHED
Meaning
DGTPRO was restarted during diagnosis.
Supplementary information fields
Instructions
Set the unit whose diagnosis was interrupted into the test state and initiate its total test with the command UDU.
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3994 DATA MISMATCH IN FILES - DIAGNOSIS JOB ABORTED
95
3994 DATA MISMATCH IN FILES DIAGNOSIS JOB ABORTED
Meaning
Diagnostic files are in contradiction or otherwise erroneous.
Supplementary information fields
1
failure code: 1 2 3 4 5 6 7 general file error start-up error of diagnostic program unit executing the diagnostic program is not found program block executing diagnostic programs does not recognize the diagnostic program data on hardware not found in TECONF file exchange configuration does not include a diagnostic program to be executed for the functional unit concerned semantic error
2 3
main number of file variant of file
Instructions
Action Note ---------------------------------------------------------------------------START o ! +---o1 ! ! ! ! ! ! ! !
1.
Reload diagnostic files from disk.
DFM:OMU:104; DFM:OMU:105; DFM:OMU:106; DFM:OMU:107; DFM:OMU:108;
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! ! ! o2 ! o3 ! ob ! o4 ! ! ! ! ! ! ! ! o5 ! ! ! +---o6 ! ! oa ob ! ! ! o7 o ! END ! o END
! ! ! ! ! ! ! oa ! o END
DFM:OMU:109; DFM:OMU:109; 2. 3. Restart the diagnostic task. Does the alarm recur? a: no b: yes Take the back-up disk into use and repeat the file reload. DFM:OMU:104; DFM:OMU:105; DFM:OMU:106; DFM:OMU:107; DFM:OMU:108; DFM:OMU:109; UDU
4.
5.
Restart the diagnostic task.
UDU
6.
Does the alarm recur? a: no b: yes Fill in a Problem Report.
7.
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3995 DIAGNOSIS PROGRAM TOTAL TIME OUT - DIAGNOSIS JOB ABORTED
96
3995 DIAGNOSIS PROGRAM TOTAL TIME OUT - DIAGNOSIS JOB ABORTED
Meaning
The execution of the diagnostic program takes too long or forever. The error may be in the files of the diagnostic program family. It is also possible that the unit diagnosed has restarted during diagnosis. This does not apply to the restart caused by the watchdog timer test of the CPU subdiagnosis.
Supplementary information fields
Instructions
Fill in a Problem Report.
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3996 PARTIAL DIAGNOSIS EXECUTED
97
3996 PARTIAL DIAGNOSIS EXECUTED
Meaning
Normal intermediate output when no failure has been detected.
Supplementary information fields
Instructions
No action required.
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3997 PLUG IN UNIT DIAGNOSIS EXECUTED
98
3997 PLUG IN UNIT DIAGNOSIS EXECUTED
Meaning
This is a normal printout after a plug-in unit test, when no fault has been found.
Supplementary information fields
1
plug-in unit index
Instructions
No action required.
Cancelling
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3998 DIAGNOSIS EXECUTED - UNIT NOT OK
99
3998 DIAGNOSIS EXECUTED - UNIT NOT OK
Meaning
Testing of the unit has been completed, and the unit has been found faulty.
Supplementary information fields
Instructions
No action required.
Cancelling
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3999 TOTAL DIAGNOSIS EXECUTED - UNIT OK
100
3999 TOTAL DIAGNOSIS EXECUTED UNIT OK
Meaning
The total test has been completed. The unit is in working order.
Supplementary information fields
Instructions
No action required.
Cancelling
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