November 2015
Content
Pumper
Pumper
DEDICATED TO THE LIQUID WASTE INDUSTRY
®
November 2015 www.pumper.com
The
Wild
West
Working North Dakota’s energy frontier,
Big Muddy Septic finds partners, offers
a one-stop-shop approach to service
Page 16
Reelin’ in
the Years
Third-generation Rhode Island pumper
utilizes improving technology to serve
customers better Page 42
It
It’s’sHere!
Here!
2015
2015Tax
TaxRelief
ReliefHas
HasArrived
Arrived
WeWe
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over
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ourour
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evr e2r020
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er er
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800-328-3332
www.pumper.com • Since 1979 November 2015
3
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Pumper • November 2015
403.638.3934
FAX:
403.638.3734
In ThIs Issue
Pumper
November 2015
®
DEDICATED TO THE LIQUID WASTE INDUSTRY
www.pumper.com
16
Published monthly by
The Wild West
- Dee Goerge
Working the frontier of U.S. energy exploration in North
Dakota, Big Muddy Septic Service and restroom provider
Spot-A-Pot take a tag team approach to customer satisfaction.
ON THE COVER: Big Muddy Septic Service owner Kirt Pelster joined forces with
Missouri Valley Petroleum to jumpstart the pumping business in North Dakota’s Bakken
oilfields. Pelster is shown with Big Muddy’s main septic service rig, a 2008 Mack from
Imperial Industries with a 5,000-gallon steel tank with a Jurop/Chandler pump.
(Photo by Kayla Schmidt)
10 Reading Between the Lines:
68 Pumper Interview:
Discourage Do-It-Yourself Inspections
Make Grease a Gateway to Pumping Profits
When unprepared homeowners start poking around
in the septic tank, bad things can happen. Tell them to
call a professional.
Look for new customers with commercial kitchens,
then offer grease trap cleaning and other services to
build more revenue onto every invoice.
- Jim Kneiszel, Editor
- Ken Wysocky
26 @pumper.com
74 Classy Truck of the Month
Check out the latest online-only content at the
Pumper website.
We feature Irwin Septic Tank Cleaning, Midwest City,
Oklahoma.
30 Building the Business:
14 Tips for Building Employee Satisfaction
76 Overheard Online:
What Are the Keys to Customer Service?
Help your crew realize career goals, have a voice in
important decisions and feel valued by managers.
- Timothy F. Bednarz
The septic contractors with the biggest profit margins
and the most loyal customers do whatever it takes to
fix problems.
34 Rules & Regulations
80 Associations List
Federal EPA has authority to set Chesapeake Bay
cleanup standards.
84 NAWT News
- Doug Day
38 WWETT Spotlight
Multipurpose hauler carries restrooms, pulls trailer.
- Craig Mandli
42 Reelin’ In the Years
For three generations, Rhode Island Septic Services
has utilized vastly improving onsite technology to
provide customers with more efficient pumping and
repair work.
- Peter Kenter
56 Money Manager: Focus on Advertising
and Marketing That Pays Off
NAWT vacuum truck training planned for the
WWETT Show.
- Dhru Bhatt
86 Product Focus/Case Study:
Grease Trap Service and Disposal
Alabama wastewater professionals re-energize their
state association, promote training, certification and
volunteer work.
- Doug Day
6
Pumper • November 2015
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Product Spotlight: Coxreels attachment designed to
protect hose from strain damage.
- Ed Wodalski
93 Industry News
Jim Flory
Winnie May
DISPLAY ADVERTISING: Email Jim Flory at
[email protected] or Winnie May
at [email protected] or call
800-994-7990. Publisher reserves the right
to reject advertising, which in its opinion is
misleading, unfair or incompatible with the
character of the publication.
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at 800-257-7222 (715-546-3346) or email [email protected].
60 Septic System Answer Man:
Tech Tips For Diluting Pharmaceuticals
in Wastewater
64 State of the States:
Building It Back In Bama
Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday
92 Product News
- Erik Gunn
- Jim Anderson
© Copyright 2015 COLE Publishing Inc.
No part may be reproduced without permission of the publisher.
In U.S. or Canada call toll-free 800-257-7222. Elsewhere call 715-546-3346.
Email: [email protected] • Website: www.pumper.com
Fax: 715-546-3786
- Craig Mandli
Figure out what’s bringing in the business, and quit
wasting time and money on efforts that aren’t.
Trace amounts of chemicals – the byproduct of
prescription medicine usage – can linger in onsite
systems. Septic service best practices can help solve
this groundwater issue.
COLE Publishing Inc.
1720 Maple Lake Dam Rd.
PO Box 220
Three Lakes, WI 54562
Coming in DeCember
Special iSSue:
BUSINESS DIVERSIFICATION;
SEWER AND DRAIN MAINTENANCE
n ContraCtor Profile:
Changing rules for large-scale septic storage
n overheard online:
Pay attention to waste restrictions
2016 WATER & WASTEWATER EQUIPMENT,
TREATMENT & TRANSPORT SHOW
Education Day: Wednesday,
February 17, 2016
Show Days: Thursday - Saturday,
February 18-20, 2016
Indiana Convention Center,
Indianapolis, IN
www.wwettshow.com
ADVERTISER
November
2015
index......
A
R
E
Lenzyme/Trap-Cleer .............4
Abbott Rubber Co., Inc. ......24
Ecological Laboratories, Inc. .54
Acro Trailer Company .........62
Erickson Tank & Pump .......12
Amazing Machinery, Inc. ....17
Amesbury Truth. .................71
Ritam Technologies LLC.....81
LMT, Inc. .............................71
Robinson Vacuum Tanks ....69
M
F
Marsh Industrial ..................40
AMT Pump Company .........54
Masport, Inc. .........................3
Amthor International ...........83
Fergus Power Pump, Inc. ...88
Aqua Ben Corporation ........38
Arcan Enterprises, Inc.. ......24
Arctic Blasters, Inc. ...............4
Armal, Inc. ..........................24
Armstrong Equipment .........28
Five Peaks ..........................37
C
GapVax, Inc. .......................61
Global Vacuum Systems ....78
H
Milwaukee Rubber Products ..62
Moro USA, Inc. .....................7
VARCo. ...............................27
S
W
Crescent Tank Mfg................2
Safe-T-Fresh.......................73
Walex Products, Inc. ...........21
Marengo Fabricated Steel ....1
Mid-State Truck Service .......2
Satellite Industries ............2, 43
SchellVac Equipment, Inc. ..55
Wallenstein Vacuum Pumps/
Elmira Machine ..............87
Screenco Systems, LLC .....47
Wastequip .....................22, 23
Specialty B Sales................66
Stamp Works ......................30
Surco® Portable Sanitation
Products .......................33
National Vacuum Equipment...45
Sweet Septic Systems ........82
NAWT, Inc. ..........................85
Norweco, Inc.......................41
Imperial Industries, Inc. ......59
O
Oakmont Capital Services ..12
In the Round Dewatering ....82
Septic Services, Inc. ...........23
Southland Tool Mfg., Inc. ....13
National Truck Center .........15
I
P
ITI Trailers & Truck Bodies .85
Cape Cod Biochemical Co. 36
Century Chemical Corp. .....28
K
Chandler Equipment ...........31
KeeVac Industries, Inc. .........9
Keith Huber Corporation .....48
T
T&T Tools, Inc. ....................66
Crust Busters/Schmitz Bros. ..34
8
Pumper • November 2015
Eastern Supplement
(after page 74)
Westmoor Ltd./Conde.........49
Z
Advance Pump & Equip........3
Zabel/Polylok, Inc. ..............58
Andert, Inc. ...........................2
Classifieds.........................96
Marketplace .......................94
Crescent Tank Mfg................4
Marengo Fabricated Steel ....1
Mid-State Truck Service .......2
6
R.A. Ross & Associates NE ..7
Vacuum Sales, Inc. ...............5
TankTec ..............................29
PolyJohn Canada ...............54
PolyJohn Enterprises........103
Transport Truck Sales, Inc. .77
Polylok, Inc./Zabel ..............58
Transway Systems, Inc.........5
Truck Country - Freightliner....85
Kentucky Tank, Inc. ............65
Klear it Kone .......................32
PolyPortables, LLC. ............57
Power Vac, Inc....................81
TSI Tank Services, Inc. .......32
L
Pressure Lift Corporation....14
U
Ultra Shore .........................69
Lane’s Vacuum Tank, Inc. ...82
Presvac Systems, Ltd. ......104
V
Lely Tank & Waste Solutions ..39
Wee Engineer, Inc. .............72
V&H Inc. ...............................6
T.S.F. Company, Inc............67
Tank World Corp. ................19
Chempace Corporation ......74
Comforts of Home Services.. 14
R.A. Ross & Associates NE ..2
Rider Agri Sales & Service ...4
Pik Rite, Inc. .......................81
Clear Computing, Inc. .........84
Advance Pump & Equip........3
Rush Refuse Systems ........63
N
House of Imports ................ 11
In the
Round Dewatering
Cam Spray..........................28
Canplas LLC .......................48
Mid-State Tank/
Arthur Custom Tank ......78
G
Hino Trucks.........................36
Brenlin Company, Inc. ........83
(after page 74)
V&H Inc. ...............................4
Fruitland Manufacturing. .....40
B
Best Enterprises, Inc. .........25
Bionetix International ..........69
Midwest Supplement
Vacuum Sales, Inc. .............70
Vantage Trailers..................47
Longhorn Tank & Trailer .....14
Explorer Trailers McKee Technologies ....4
F. S. Solutions...............35, 72
REGIONAL
ADVERTISERS
Vacutrux Limited .................65
BY PRESSURE LIFT
Vac-Con, Inc. ......................75
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linkedin.com/company/pumper-magazine
IN HONOR OF OUR VETERANS
Scan the code with your smartphone
We will donate $100 for every slide-in sold,
and donate $500 for every truck sold
in the month of November to the
Wounded Warriors Project
»Tanks in Steel,
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»Built to Your Specs
»4 WD or 2 WD Chassis
»CDL & Non-CDL Trucks
»Full Line of Pumps Available
We have 17 Portable Trucks, 7 Septic Trucks, 50 Tanks in Stock Today!
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450 Gallon
Aluminum Slide-In
300 Gallon Waste/150 Gallon Fresh
Electric Start 5.5 HP Honda, Condé Super 6 vacuum
pump w/4-way valve 30'x2" Tiger Tail inlet hose w/
stinger, washdown system w/50' hose, 3" discharge,
12V battery & work light
8,395
$
Industries, Inc.
www.keevac.com
Side Engine Style
950 Gallon (650/300), Aluminum Slide in,
Flanged and dished heads, Condé SDS6
(115 CFM), Honda 9 HP Electric start,
30" tiger tail hose with valve and wand, 50"
wash down hose,
COMPLETE AND READY TO WORK
16,495
$
Quebec, PC
Ontario, ON
Calgary, AB
Moncton, NB
Denver, CO
Bellefonte, PA
Kansas City, MO
Orlando, FL
*As of October 30
P1115
Like us on
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866.789.9440
Jim Kneiszel, Editor
Reading Between ThE LINES
Contact Jim with
your comments,
questions and
opinions at
[email protected].
Discourage Do-It-Yourself Inspections
When unprepared homeowners start poking around in the septic tank, bad things can happen.
Tell them to call a professional. By Jim Kneiszel, Editor
I
’m pretty handy around the house. I’ll swap out the sump pump in the
basement. I have a table saw and use it to build birdhouses, simple furniture and the like. In the garage I perform minor maintenance on my
vehicles, like oil changes, installing a new starter motor, etc.
But while I consider myself a handyman, I hope I’m smart enough to
know when to leave a home improvement or maintenance project to the
professionals. One of those jobs would be inspecting the septic system.
Like me, you probably scratch your head and wonder why in the world a
homeowner would think to undertake a septic inspection or repair. We know
it’s dirty and unpleasant work. We know it can be dangerous duty working
around electricity and water, as well as dealing with toxic fumes. We know it
can take years of experience to effectively diagnose a failing septic system.
INVITATION TO DISASTER
Despite the many impediments, we still hear about an occasional do-ityourselfer who gets in over his head (literally) trying to repair a septic system
and needs to be bailed out (again, literally) by his friendly neighborhood
pumping professional.
At the same time, the home handyman is also being encouraged to take
inspections into his own hands by folks who ought to know better, some
state and county health department officials.
The trend from health departments for some time has been to combat
the threat of groundwater pollution by requiring homeowners to adhere to
mandatory periodic septic system inspections. This is wise and prudent. Every pumper I know can tell horror stories about encountering septic tanks
that haven’t been maintained in 20, 30 or even more years. It’s high time that
routine maintenance is required for septic systems in every corner of this
great land.
But to temper the outrage some homeowners may feel over paying for
septic pumping, some governments are choosing to let folks be in charge of
inspecting their own systems and reporting the condition. Hmm, where can
that plan go haywire?
LUCKY TO BE ALIVE
Ripped from the headlines, let’s look at a recent story out of Plympton, Massachusetts, involving a man rescued from his septic tank after he
fell in while attempting to make his own repair. According to several news
accounts, the man was screaming for help while standing inside his tank,
waist-deep in septage.
“He had been doing a small repair on his own. He was one of the people
who lived in the residence,” said local fire chief, Warren Borsari, whose technical rescue team saved the man. “He was standing on a stepladder inside of
10
Pumper • November 2015
Homeowners taking a $15 course can’t be
expected to have the same background and knowledge
as a septic service professional with many years
of field experience.
the tank and the stepladder broke and he fell right into it.’’
The man suffered minor injuries, but it could have been worse, the chief
said. As we know, even a qualified technician doesn’t climb into a septic
tank without confined-space gear for fear of being overcome by hydrogen
sulfide gas.
“He was scared, absolutely, and he could have been intoxicated also,
but because he was in compromised atmosphere and a lack of oxygen, it
could have been all of the above that was causing him problems,” Borsari
told reporters.
$15 SEPTIC TRAINING COURSE
With that story in mind, you tell me if empowering homeowners to do
their own inspections seems like a good idea. I’ve written about Washington
state homeowner septic service training courses in the past. Most recently, Clark County, Washington, is offering a $15, three-hour class to certify
homeowners to inspect their own onsite systems. For many reasons, this
doesn’t seem like the best idea.
In Licking County, Ohio, officials are going to require inspections every three years to identify neglected and failing systems with the potential
to pollute groundwater and spread disease. Sounds like a good plan. But
some folks are claiming the inspections could “undermine local control,”
“negatively impact property rights,” and hurt senior citizens living on a fixed
income.
To appease homeowners who don’t value the clean, safe water argument, officials hinted that, perhaps, inspections could be performed by
homeowners who receive training.
If, like me, you are questioning the effectiveness of do-it-yourself inspections, consider an interesting provision in the Clark County program:
Homeowners can only perform every other required three-year inspection.
Presumably the next inspection will have to be done by a “more qualified”
person, such as a septic service professional. That tells me officials don’t
have confidence in the ability of homeowners to perform an adequate in(continued)
2
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spection or they cannot be trusted to report on the condition of their own
systems.
From my perspective, those concerns are well founded.
First of all, homeowners taking a $15 course can’t be expected to have
the same background and knowledge as a septic service professional with
many years of field experience. We all know the vast majority of homeowners are not equipped to diagnose the effectiveness of their septic systems.
They are not really interested in understanding their systems but are motivated by the idea of saving a few dollars. Why would officials entrusted to
protect the water supply and the environment settle for inspections of questionable value?
Secondly, shouldn’t all inspections be performed by an impartial observer? Septic service professionals can be counted on to give a full and accurate appraisal of the condition of a septic system. A homeowner with a
mindset to spend as little as possible on wastewater treatment might choose
not to mention a problem that could trigger extensive repairs or replacement. I’m not saying this will happen, but there’s room to believe it could
in some cases.
WE CARE
As an industry, we must encourage homeowners to protect their systems and their health through routine septic system inspections performed
by trained professionals. When you talk to customers or local government
officials, explain why maintaining septic systems should not be a project for
the weekend handyman. You’re looking out for the safety of homeowners
and to protect the environment.
The last thing we want is to hear about another homeowner standing
waist-deep in septage and calling for help. ■
Thanks to the Spokane Tribe!
4000 gallon vac tank & Masport 400WV pump
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SEE OUR LIST OF EQUIPMENT ON WEBSITE
12
Pumper • November 2015
WA dealer #1812
MFG. INC.
Building Innovative Tools for Municipalities
Go-Pro Safety Shutter
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Lightweight Aluminum
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Less Stress, Less Worry!
No Ropes
Shown with optional
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The Go-Pro Safety Shutter Vacuum Nozzle instantly releases
vacuum of 28" hg with a push of a lever! This is an innovative,
tested and proven solution to an everyday industrial safety
problem. This patent pending (prov. pat. No. 61/509,707)
product was designed with the Safety of the vacuum operator
in mind. Anyone who has worked with this type of vacuum
equipment understands how dangerous it can be.
Don’t Do This
Model
GPSS-4BL
GPSS-6BL
GP-TRI
GP-EXT
GP-62
GP-63
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need to rely on someone else turning
off the truck. Without extension handle
allow for confined space operations.
The unique shutter design
allows the operator to regulate
air flow as needed.
Description
Go-Pro Safety Shutter Nozzle For 4" Hose (12 lbs)
Go-Pro Safety Shutter Nozzle For 6" Hose (12 lbs)
Tri-Pod For Go-Pro for Hands-Free Operation
3' Extension Handle for Go-Pro Shutter
2' Extension Tube 6" Diameter
3' Extension Tube 6" Diameter
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GP-42
GP-43
GP-DB-6
GP-DB-4
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2' Extension Tube 4" Diameter
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6" Duck Bill Suction Nozzle 16.5" Wide
4" Duck Bill Suction Nozzle 16.5" Wide
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fax: 714.632.8228
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Pumper • November 2015
Dealers
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8' 2-Station
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Established Since 1981
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2007 Freightliner M2
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2007 Freightliner M2
2007 Hino
2500 Gal. Tank. All New Equipment With Warranty.
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Under CDL Auto, 1800/400 Gal. Tank, 320 CFM Pump, Portable
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2007 Mack Vision
2007 International 4300
4000 Gal. US Tank With & Without Hoist.
Low Miles. All New Equipment. Starting $88,000
6 Speed, DT 466, 2500 Gal.
All New Equipment With Warranty $58,000
2007 FREIGHTLINER M2
4000 Gal. Dump Tank, Big Liquid Cooled Pump.
All New Equipment. $94,000
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PumPer Profile
Big Muddy’s leaders Mitch Bitz,
left, and Kirt Pelster pose in front
of company headquarters.
(Photos by Kayla Schmidt)
COVER
STORY
The Wild
WesT
Working the frontier of US energy
exploration in North Dakota, Big Muddy
Septic Service and restroom provider
Spot-A-Pot take a tag team approach to
customer satisfaction By Dee Goerge
T
he story behind Big Muddy Septic Service in Mandan, North Dakota,
is similar to many new businesses. An entrepreneur sees a need and
decides he can fill it, provide effective service and make a good living. But Big Muddy’s story is also about a little guy working with a big company in a win-win situation. And how one business leads to another and
another, until customers have a one-stop shop for fuel, septic and grease
trap service, and portable restrooms.
Kirt Pelster started Big Muddy just four years ago when he realized
that he didn’t have to work in the nearby Bakken oilfield to benefit from it.
Because of the draw of workers to the oil industry, there was a big demand
for services in communities in central and southwestern North Dakota.
(continued)
Profile
Big Muddy Septic Service
and Spot-A-Pot
Mandan, North Dakota
North Dakota
OwnerS: Kirt Pelster, Mitch Bitz,
Missouri Valley Petroleum
FOunded: 2011
eMPlOyeeS: 4
Service AreA: Central and southwest North Dakota
ServiceS: Septic pumping, grease trap and car wash pit service,
portable sanitation
weBSite: www.mvpinc.net
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left: Technician Derrick Theurer fuels the
company’s main pumping rig in preparation
for his daily route.
Below: The Big Muddy Septic crew includes,
from left, Kirt Pelster, Mitch Bitz, Derrick
Theurer and Shane Leingang.
And it didn’t take Pelster long to figure out he could capitalize on his
experience and opportunities within the company he worked for, Missouri
Valley Petroleum (MVP).
CoNNeCTiNG THe DoTS
The business opportunity started like this: Pelster needed his home’s
septic tank pumped, and it took several days before businesses he called got
back to him. Something clicked in his brain. Most pumpers are owner/operator businesses and they were having a hard time keeping up with demand.
“I recognized there was a need for professional services – someone who
would call people back,” he says.
Pelster was working for MVP, managing a propane division, and ran his
business evenings and weekends. He learned as much about septic service
as he could from a friend with a pumping business in western North Dakota
and bought his first truck, a 1994 International.
Pelster picked up customers with cold calls and offered a coupon along
with other businesses as part of a direct mailing that targeted local homeowners. For his next marketing promotion, Pelster approached his supervisor and one of the MVP owners, asking to insert an informational note and
$25-off coupon with the 1,200 billing invoices MVP sends out every month.
“That gave customers faith in me because they knew and trusted MVP,
which has been in business since 1946,” Pelster says.
Business boomed. Pelster was putting in 80-hour weeks between his
job and his business. The long hours took a toll on his personal life. To find
balance, he approached MVP Vice President Jim Froelich about partnering
with MVP.
The pairing made sense. People who need propane bottles filled typically also have septic systems that need to be maintained. MVP has human
resources and accounting staff to take care of office and paperwork.
“We approached it from the standpoint that MVP could offer the broader depth and management as well as the resources he needed to grow,” Froelich says.
“Once we joined with MVP (November 2013), the septic business went
crazy,” Pelster says. A year later Big Muddy had 10 times the business it had
18
Pumper • November 2015
after startup.
Mitch Bitz filled in the last connected service – portable sanitation – in
2013. He also had a relationship with MVP — the company had supplied fuel
for his convenience store until he sold it. It wasn’t long after Bitz founded
Mandan-based Spot-A-Pot that he
approached MVP, and they agreed
that Bitz’s portable sanitation service
The reason we
would fit in well with MVP’s diverse
have been so
operation.
successful is that when we
MVP was also looking to expand
tell people what we are going and was interested in forming a partnership; Pelster and Bitz each retain a
to do, we do it. They know
portion of ownership of their respecwe will answer
tive businesses.
the phone 24/7.
eQUiPMeNT UPGrADeS
As partners with a large operator,
Pelster and Bitz have access to additional capital to add and upgrade their equipment.
Bitz owned a 2007 Ford F-450 with a 2012 Progress Tank slide-in unit
with a 540-gallon waste/260-gallon freshwater aluminum tank and Conde
pump (Westmoor Ltd.). With a liftgate, he could haul up to four portable restrooms as well. When he joined the partnership, Bitz had 60 PolyPortables
Integra restrooms. Today he has 180 restrooms from PolyPortables and two
PolyPortables Tag-Along hand-wash stations. The company uses PolyPortables chemical products.
— Kirt Pelster
(continued)
Tank World Corp
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Jerry’s cell 623-680-2037
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Office 623-536-1199
Fax 623-935-4782
[email protected]
says, despite 795,000 miles on the odometer. But its 1,800-gallon steel tank
isn’t as efficient for long hauls as the newer trucks with bigger tanks. A 2008
Mack has a 5,000-gallon Imperial Industries steel tank and Jurop/Chandler
pump. It is the main truck for septic service and is also used for pumping at
oilfield worker camps, RVs at campgrounds and grease traps.
A 2006 Sterling with a Keith Huber 3,300-gallon hazardous material
tank has a full-opening rear door and a two-stage hoist. It works well for
pumping car wash and shop pits.
Another equipment investment important for endurance in rugged
North Dakota is the 100 percent rubber hose from VARCo that is on all the
trucks, Pelster says. Also, the company markets Bio-Tab septic additive from
Century Chemical Corp. to customers.
Above: Employees Shane
To service the expanding
Leingang, right, and Derrick
restroom inventory, the partners
Theurer pull hoses off the
purchased a 2014 Ford F-550
2008 Mack truck built out
four-wheel-drive truck with a
by Imperial Industries with a
900-gallon
waste/300-gallon
Jurop/Chandler pump.
freshwater aluminum tank and
right: Theurer, left, and
Masport pump built out by TankLeingang
work together to
Tec. In less than three months,
pump a customer’s tank.
the truck had 8,000 miles on it.
Bitz’s old truck is used as backup.
The 1994 International truck Big Muddy brought into the partnership is
also now a backup truck.
“We call her ‘Old Faithful’ because she has never let us down,” Pelster
Grease duty
Pumping grease is a lucrative part of the business at the Mandan, North
Dakota-based company Big Muddy Septic Service, says founder Kirt Pelster.
Restaurants and other businesses throughout central and southwest North
Dakota often have a hard time finding pumpers.
“The downside is the smell is horrible,” Pelster says, and business owners
don’t like pumpers to show up during regular hours. “We coordinate with the
business to service their location at a suitable time for them.”
Because of Bismarck, North Dakota’s FOG (fats, oil and grease) program,
many businesses are on a regular schedule — once a month for a chain
of grocery stores, every two months for fast-food restaurants, for example.
Timing is based on crust and sludge level reports required by the state.
Pumping grease is also growing in western North Dakota, because service
businesses there have taken on more oilfield work. Every new business that
opens in the region presents a potential new customer for Pelster. He notes
that he is fortunate to work in a region that still has ample capacity and
reasonable rates for grease disposal. But Pelster and Mitch Bitz, owner of
portable sanitation company Spot-A-Pot, take nothing for granted and work
closely with treatment plant and landfill operators.
“The relationship with Bismarck is based on trust,” Bitz says. “So we
won’t bring in the wrong material, and we also do some work for the City of
Bismarck.”
eMPloYee relATioNS
Under the joint venture, Pelster and Bitz also gained help with the hiring of two employees. They receive the same health and retirement benefits
as MVP’s 200 employees and participate in MVP’s monthly safety
meetings.
The relationship with their
two employees is good, Pelster
says, because he and Bitz have
both done the work, and still do it
on occasion. “We’ve never asked
them to do something we wouldn’t
do ourselves,” Pelster says.
At the same time, the drivers
are held to quality standards to act
professionally and to spend time
with customers and educate them
about their septic systems. Drivers take care of the trucks as if they were their
own. The men are cross-trained to pump tanks and take care of the portable
restroom side of the business.
Employees also receive bonuses as an incentive for selling MVP services or products to new customers. Pelster manages Big Muddy along with
his new role at MVP in sales, coordinating combination sales of all the company’s services.
“We can help new homeowners get a septic tank put in, provide temporary heat and portable restrooms during construction, and propane to heat
the house,” Pelster says.
Bitz markets and coordinates the
We’ve never
portable restroom side of the business,
asked (our
which is about 80 percent construction
and 20 percent events.
employees) to do something
we wouldn’t do
ourselves.
MeeTiNG CHAlleNGeS
Pelster anticipates Big Muddy will
be running six trucks within a few years.
— Kirt Pelster Bitz expects Spot-A-Pot will grow to offer 500 restrooms and run six trucks
with four or five employees. The projections are due to growth in the communities they serve and a couple small competitors having gone out of business.
“The health department is cracking down on land application with
more regulations and paperwork, and it’s getting harder to be a one-person
owner/operator,” Pelster says.
Big Muddy and Spot-A-Pot take septage and portable sanitation waste
to the Bismarck waste treatment plant and do some work for the city. The
pumpers have 24-hour access to the plant, and rates are reasonable com(continued)
Choose Your Partners Wisely.
When you’re picking a teammate, you look for a person with talent, who’s competitive, someone
that can help you win the game. Choosing a teammate is much like selecting a business partner,
you choose based on their performance, their experience and the relationship you’ve built. With
Walex Products Company as your partner, you can count on a full line of performance products,
over 27 years of industry experience and a dedicated team to help you grow your business.
Restroom Deodorizers
•
Fragrance Accessories
•
Cleaners
800-338-3155
©2015 Walex Products Company, Inc. All Rights Reserved.
Septic Treatments
•
I
www.walex.com
Mitch Bitz talks to
a customer about
the Bio-Tab septic
additive from Century
Chemical Corp.
pared to other areas. Pelster adds that Bismarck’s landfill accepts grease,
which is about 25 percent of Big Muddy’s work.
Maintaining a good relationship with the city and taking care of customers is the first priority. Once that is in place, oilfields may be the next
market. However, there are plenty of other opportunities for expansion with
MVP’s diverse services.
To be more efficient, the septic pumping and portable restroom businesses are investing in RouteOptix software technology, which includes
reading bar codes on portable restrooms, mapping routes and tracking employees and equipment.
CDL drivers are in short supply; many are oilfield contractors. The
pumping contractors are looking for ways to work with non-CDL drivers.
One way they’re doing that now is by purchasing a Ring-O-Matic vacuum
trailer that can be pulled behind a pickup and transported by any technician
with a driver’s license.
Regardless of where the future takes them, the entrepreneurs emphasize the importance of dependable service.
“The reason we have been so successful is that when we tell people
what we are going to do, we do it,” Pelster says. “They know we will answer
the phone 24/7.” ■
MORE INFO
Century Chemical Corp.
800/348-3505
www.centurychemical.com
(See ad page 28)
Imperial Industries, Inc.
800/558-2945
www.imperialind.com
(See ad page 59)
Jurop/Chandler
800/342-0887
www.chandlerequipment.com
(See ad page 31)
Keith Huber Corporation
800/334-8237
www.keithhuber.com
(See ad page 48)
Masport, Inc.
800/228-4510
www.masportpump.com
(See ad page 3)
PolyPortables, LLC
800/241-7951
www.polyportables.com
(See ad page 57)
22
Pumper • November 2015
Progress Tank
816/714-2600
www.progresstank.com
Ring-O-Matic, Inc.
800/544-2518
www.ring-o-matic.com
RouteOptix Inc.
866/926-7849
www.routeoptix.com
TankTec
888/428-6422
www.tanktec.biz
(See ad page 29)
VARCo
866/872-1224
www.varcopumper.com
(See ad page 27)
Westmoor Ltd.
800/367-0972
www.westmoorltd.com
(See ad page 49)
TO TRANSPORT
SOME OF THE
WORST STUFF
ON EARTH,
YOU NEED
SOME OF THE
BEST STUFF.
It can be scary transporting environmentally damaging waste.
Any slip-up can hurt the environment – and your bottom line.
You need to feel secure that your equipment does its job as well
as you do. At Wastequip, we design and build sludge containers,
vacuum boxes, dewatering containers; Galbreath hoists, trailers;
and Pioneer tarping systems that perform like no others.
They’re the best products for the worst stuff on earth.
To find a dealer near you, visit
www.galbreathproducts.com/dealer-locator
www.pumper.com • Since 1979 November 2015
23
For all occasions
Whether it be work, sports, fun or events,
when nature calls, Armal responds.
Septic-Scrub
Septic-Scrub
™
The First Choice for Pumpers to
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Backed By Science
Proven with Experience
Many Satisfied Homeowners
Septic-Scrub™ is a superior product for
the maintenance and restoration of
septic system drainfields. Customers
appreciate that it is environmentally
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Most importantly,
Septic-Scrub works.
It breaks down sulfide
buildup in the biomat
and soil to allow for
better water absorption.
Learn more about
Septic-Scrub at www.arcan.com.
Armal INC
122 Hudson Industrial Drive
24
Pumper • November 2015
Phone: +1 770 491 6410
Toll free: 866 873 7796
www.armal.biz
P.O. Box 31057
Clarksville, TN 37040
For information on increasing
sales and providing a valuable
service to your customers,
call Arcan Enterprises at
888-35ARCAN (352-7226)
BEST ENTERPRISES, INC.
Building quality Stainless Steel Tanks for over 40 years
Did You Know?
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Pumper.com
Visit the site daily for new, exclusive content. Read our blogs,
find resources and get the most out of Pumper magazine.
Biosolids Protocol
wading through regs
the regulations regarding the land application of
biosolids can be confusing. having a clear, written
procedure in place is the first step in creating a
successful biosolids program. here instructor dave
gustafson helps make sense of the regulations
and gives guidelines for establishing a consistent
procedure. pumper.com/featured
As your understanding
of double entry accounting
increases, trust your gut
feeling that a dollar amount
is wrong or ‘weird.’
— Financial Management: Troubleshooting Tips
pumper.com/featured
IndustrY Changes
tips from
longtime pumpers
WarnIng sIgns
prevent tire
blowouts
have you ever been caught off guard with a tough question from a
customer? Perhaps you stumbled through and muttered something
incoherent. You might have gotten defensive and made a bad
situation worse. handling customer concerns is a skill that takes time
to develop. here are some tips to help you out.
Most pumpers wouldn’t
mind increasing their
vehicle’s gas mileage,
extending the life of
expensive tires, improving
driving safety and receiving
warnings about certain
hard-to-access parts that
may need repair. You can
do just that with small,
innocuous and relatively
inexpensive devices called
tire pressure monitors.
read more on these handy
devices and how they work.
pumper.com/featured
pumper.com/featured
handle WIth Care
tough customer questions
26
Pumper • November 2015
You have to change with the times if
you want to grow your business, and
no one knows that better than these
industry veterans. Whether you’re new
to the industry or a longtimer yourself,
you can learn a lot from these guys.
Check out their advice on surviving –
and thriving – in the long term.
pumper.com/featured
ConneCt WIth us
want more?
Find us on Facebook at
www.facebook.com/PumperMag
or twitter at twitter.com/PumperMag
emails and alerts
Visit Pumper.com and sign up for
newsletters and alerts. You’ll get
exclusive content delivered right to
your inbox, and you’ll stay in the loop
on topics important to you!
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HXL400WV
At Armstrong Equipment, we believe life and business require certain compromises, but not on those things on which your business
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Century
Chemical Bio-Tab Ad • Size:
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Grayscale • Rev 2 • April 02/15
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Pumper • November 2015
574-293-9521 800-348-3505
Timothy F. Bednarz
Building The Business
Timothy F. Bednarz is
the author of Great! What
Makes Leaders Great:
What They Did, How They
Did It and What You Can
Learn From It. Contact
him at timothy.bednarz@
majorium.com or call
715/342-1018.
14 Tips for Building
Employee Satisfaction
Help your crew realize career goals, have a voice in important decisions and feel valued by managers
By Timothy F. Bednarz
A
leader’s primary function is to help employees develop a strong belief
in the mission of the company and the importance of their individual jobs. The leader’s secondary function is to ensure optimal results
from the tasks given to employees. Excellent results spring from methods of
motivation that help employees feel successful and increase their efforts to
achieve goals and improve performance.
By motivating each employee to perform at his or her maximum level of
efficiency, leaders also maximize their own success. And as leaders motivate
their staff, they not only help the company gain financially but also develop
personal relationships with their employees.
Much research in behavioral science has focused on the factors contributing to workplace motivation. Many studies indicate the strongest factors are based on individual self-determined needs. Aware of these factors,
a manager can foster improvements in employee attitudes, their desire to
excel and their feelings of success. Leaders need to apply these methods
to effectively stimulate their team as a whole and the individuals within it.
Once done, employees will reach peak performance, free from slowdowns
and negative influences.
Methods that are positive motivators for some employees don’t always
work for others. Each individual is driven by specific needs that determine
his or her performance. If specific needs are not met, it inhibits the employee’s desire to accept new challenges and delegated opportunities.
Here are 14 methods – focusing on individual needs and desires – leaders can use to motivate employees:
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[email protected]
1. Help employees see their dedicated and consistent efforts being a
part of advancing their future with the company.
2. Take time to give employees deserved praise and meaningful recognition. However, use this method in moderation, otherwise it becomes
meaningless. Praise must always be specifically related to performance rather than vague comments like “You’re doing OK.”
3. Provide employees with goal-oriented job descriptions. This method
charts a course for them with specific actions they should accomplish to
achieve positive results.
4. Give each employee the opportunity to achieve. Even small tasks can
build success. Any taste of achievement is a great motivator.
5. Aid employees in determining personal goals. Leaders should link
these to the overall goals of the company.
6. Help employees acquire and maintain a spirit of achievement. Careful planning and organization of tasks directed at meaningful results can accomplish this goal.
7. Help employees set and achieve personal self-improvement goals.
These need to be realistic and achievable for individuals to grow and develop skills.
8. Acknowledge employees’ accomplishments to reinforce that they are
valuable and important – a key need for individuals.
9. Tell employees how and why they are performing valuable work. This
means giving them useful feedback about their progress with a focus on personal productivity and how to increase performance.
10. Listen with interest to employees’ problems, ideas, suggestions and
grievances. Even if they seem trivial or irrelevant, these things are important
to the employee.
11. Never neglect or ignore an employee. Failure to provide individual
attention is one of the worst mistakes leaders can make in terms of motivating or supervising staff.
12. Enact a personal commitment to a vision or direction. Effective
leaders show employees how to give personal effort and provide consistent
performance to align themselves with the company’s vision.
13. Help employees develop an increased sense of responsibility. Accepting responsibility facilitates feelings of success and a greater sense of
self-worth.
14. Relieve the boredom where possible. This makes work more meaningful for employees and allows them to attain greater job satisfaction. It also
builds inward security and fosters self-motivation. ■
LC420
TSI
TSI
TANK SERVICES, INC
Call Today For SavingS
Professionals in the Vacuum Tank & Trailer Industry
P.O. Box 8136, Cranston, RI 02920
[email protected]
Cell: 401-688-0043
Web site: www.tankservicesinc.com
Contact: Jerry Blake, Toll Free: 866-720-4999
or: Amanda: 401-339-9992
TANK SERVICES, INC
Amanda Hensarling
Baytown, TX
[email protected]
Cell: 401-339-9992
7000-9000
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Pumper • November 2015
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Rules & Regs
Rules and Regs is a monthly feature in Pumper.
We welcome information about state or local
regulations of potential broad interest to onsite
contractors. Send ideas to [email protected].
Federal EPA Has Authority to Set
Chesapeake Bay Cleanup Standards
By Doug Day
A
federal appeals court in July upheld the U.S. Environmental
Protection Agency’s authority to set the Total Maximum Daily Load
for Chesapeake Bay through the Clean Water Act. After 30 years of
trying to stem pollution entering the bay, the EPA worked with six states in
the watershed to set pollution targets divided among nonpoint sources such
as stormwater, septic systems and agriculture. Established five years ago, the
targets are phased in through 2025. The bay cleanup plan was challenged
by agricultural and industry groups, along with 21 state attorneys general
that filed friend-of-the-court briefs supporting the plaintiffs. Environmental
groups and municipal wastewater agencies sided with the EPA.
The 3rd U.S. Circuit Court of Appeals in Philadelphia upheld a lower
court ruling that the EPA action was appropriate under the Clean Water Act.
The Chesapeake Bay agreement applies to Delaware, Maryland, New York,
Pennsylvania, Virginia, West Virginia and the District of Columbia.
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Pumper • November 2015
Vermont
Eight of 13 people filling new water-quality positions in the Vermont Department of Environmental Conservation come from the program that regulates onsite wastewater. Commissioner David Mears says the push for water
quality has led to cuts elsewhere in his department, so the department will
rely more on contractors and system installers to make sure systems are operating correctly. He says the larger need is dealing with polluted stormwater
runoff, but added that there are no “easy choices” when resources are tight.
Idaho
The Idaho Department of Environmental Quality is considering proposed changes to onsite wastewater regulations after a month-long public
comment period. DEQ says revisions to the Technical Guidance Manual for
Individual and Subsurface Sewage Disposal Systems will address engineering
requirements for public systems, in-trench sand filters, using the method of
72 to determine effective soil depths, capping fill systems, at-grade soil absorption systems, gravelless system products and a revision to the installer
register permit rule. The proposed changes are available at DEQ’s website,
www.deq.idaho.gov.
Minnesota
Legislative action in Minnesota is resulting in changes to regulations
affecting onsite wastewater professionals. Those who fail to meet continuing education requirements will now be able to apply for a one-year extension from the Minnesota Pollution Control Agency. During that conditional
extension period, they will be able to make up any missed training and retake up to two exams. The Legislature defined building sanitation systems
connected to septic systems as both plumbing and septic components, and
changed the bonding requirements for onsite professionals to match those
of the plumbing program. The changes are designed to streamline the license application and renewal process and create flexibility for onsite professionals. MPCA will be issuing specific instructions and fact sheets on the
changes in the future.
Missouri
A property developer has been sued by the Missouri attorney general
for selling lots he said had approved onsite septic systems when they did not.
The suit filed last summer accuses the developer of installing holding tanks
rather than operating wastewater treatment systems in violation of state
water and consumer protection laws, and then charging people to have the
holding tanks pumped. People who bought lots from the developer had to
pay to have approved septic systems installed. The lawsuit seeks restitution
for the homeowners and an order prohibiting future sales of lots in the
subdivision. ■
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Pumper • November 2015
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Made in U.S.A.
www.pumper.com • Since 1979 November 2015
37
Spotlight
Multipurpose Hauler
Carries Restrooms, Pulls Trailer
Amthor Matador Flat Vac tank can hold up to 2,000 gallons and haul up to 12 units for delivery By Craig Mandli
A
mthor International has been manufacturing the Matador Flat Vac
portable restroom truck for several years, but customer feedback
at the Water & Wastewater Equipment, Treatment & Transport
(WWETT) Show has given Butch Amthor keen insight on design improvements. Several of those updates were on display with the Matador Flat Vac
model on the 2015 WWETT Show exhibit floor.
“The biggest change this year is the rounded-bottom tank with a fulllength formed sump design for drainage,” says Amthor, the company’s executive vice president. “All waste material flows to the center, which virtually
makes the tank self-cleaning.”
The Matador Flat Vac serves as a multipurpose vehicle for portable restroom operators, as it carries six (on the 12-foot model) to 12 restrooms (on
the 20-foot model) on top of the tank, as well as pulls a restroom delivery
trailer. The vacuum tank includes full baffles every 24 inches transversely
and longitudinally for strength, with separate wastewater and freshwater
compartments as well as an option for a chemical or brine compartment.
“Your typical portable restroom service truck will have a carrier on
the back for two units, while this unit carries up to 12 and is still compact
enough to fit into tight areas for special event servicing,” says Amthor. “Being
able to deliver units and service them with the same truck is both cost- and
time-efficient.”
Tanks are available in 800 to 2,000-gallon capacities, with a standard
4-inch waste valve and 2-inch water valve, and 2-inch pressure-relief valve.
It is available in 1/4-inch steel, 1/4-inch stainless steel or 5/16-inch aluminum, and comes with a workstation and a vertical cabinet and an extruded
aluminum door with integrated shelving. There are 2-inch sight glasses for
the waste compartment and a sight tube for the water compartment. A liftgate is installed behind the tank to load and unload restrooms. It has an out-
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Pumper • November 2015
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www.aquaben.com • [email protected]
Butch Amthor, left, executive vice
side rub-rail with stake pockets every 36
president of Amthor International,
inches. Aluminum removable side racks
shows a 2015 WWETT Show
with e-track or solid sides are available.
“The frame actually flexes opposite of attendee the new rounded bottom
on the company’s Matador Flat Vac
the body, which provides a smoother ride
multipurpose portable restroom
for passengers and cargo,” says Amthor.
tank. (Photo by Craig Mandli)
“It is easy to load and unload units with
the liftgate as well. It’s a unit made for one-person operation if needed.”
Amthor says the 2015 model of the Matador Flat Vac is the result of several years of feedback, much of it coming on the WWETT Show floor. “That’s
how we learn what works and what doesn’t in this industry,” he says. “The
rounded trough design came directly from customer feedback. They wanted
something that was easier to clean, and we listened.”
Amthor points out that his company’s goal is to debut a new product at
every WWETT Show, and he promises 2016 will be no different, though he
doesn’t want to get into specifics.
“A lot of the decision will come down to what we hear on the floor
here,” he said during the 2015 show. “I’m always thinking about something
new or a way to innovate something we already have. And this show is always the one we aim for. It’s the biggest in the industry.” 800/328-6633;
www.amthorinternational.com. ■
Fruitland_Pumper_Ad_4x10_050815.pdf
1
15-05-19
10:30 AM
P.O. Box 1107 - 135 E Mile Road - Kalkaska, MI 49646
p: 231.258.4870 - f: 231.258.2019 - [email protected]
800.952.1537 - WWW.MARSHIND.COM
Vacuum Septic Units
Aluminum Or Steel Tanks In A
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Portable Toilet Units
Portable Toilet
Restroom
Services
Units.
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Various Sizes Available
Join us on Facebook See the progress of some of our units in the making.
Check out our website for more information: www.marshind.com
40
Pumper • November 2015
PumPer Profile
Reelin’ in
the YeaRs
For three generations, Rhode Island
Septic Services has utilized vastly
improving onsite technology to provide
customers with more efficient pumping
and repair work By Peter Kenter
F
amily-owned Rhode Island Septic Services (RISS) has seen three
generations of boom and bust economic cycles since the company was founded in 1954. Owner and president Mike Sliney
is weathering tough economic times in the state by diversifying his
business into related construction services and the transportation
and disposal of municipal sludge, and exploring new avenues for advertising, including radio.
(continued)
Profile
Rhode Island Septic Services, Inc.
Exeter, Rhode Island
(continued)
OwneR: Mike Sliney
FOunded: 1954
emplOyeeS: 9
Rhode Island
SeRVICe aRea: Rhode Island, parts of
Connecticut
SeRVICeS: Septic pumping and inspection;
septic system repair, upgrade and installation;
sewer connections; installation of water and
electric lines; construction excavation and
lot clearing
aFFIlIatIOnS: Rhode Island Independent
Contractors, National Federation of Independent Business
webSIte: www.ri-septic.com
Mike Sliney is shown with a 2014 Kenworth
vacuum truck in front of the Rhode Island
Septic Services office in Exeter, Rhode Island.
(Photos by Sean D. Elliot)
American Ingenuity, American Made
A Lesson Learned
In 1958, a young Army Specialist at Fort Sam
Houston, TX built a wooden, portable restroom. He
didn’t like latrines and figured nobody else did
either.
Al Hilde became quite good at building wooden
restrooms, using them to create a very successful
portable restroom business. However, he was
always looking for a strong, lightweight alternative.
Along the way, one of the Tufways fell out of the
pick-up as it sped down the highway. It hit the
pavement hard, but when he picked it back up, the
only damage was a few scratches. He loaded it back
on the truck and headed to his appointment.
The breakthrough happened in 1972 when Al
ventured into plastics and built a Tufway, his first
polyethylene portable restroom.
When showing the operator the Tufways, he
apologized for the scratches on one of the
restrooms. When the operator heard what
happened, he bought both Tufways and placed an
order for 20 more. He said if a portable restroom
could withstand a fall like that and only have a few
scratches, he wanted a whole fleet of them.
An operator in Nevada heard about the Tufway and
wanted to be the first to see it. So, Al’s sales
manager loaded two Tufways into his pick-up truck
and headed west.
We also discovered the value of a Tufway that day
and it reminds us that to be successful, we need to
rely on ingenuity and quality. That’s why Tufways are
still designed and made...in America.
www.satelliteindustries.com
800-328-3332
RISS is located in Exeter, about 25 miles south of Providence and a
stone’s throw west of Narragansett Bay. The company offers septic service all
over Rhode Island and parts of Connecticut. It also offers septic system design and installation, large and small excavation services and construction
work.
The company was established as Rhode Island Cesspool Cleaners Inc.
by Sliney’s grandfather, Francis. “They built the classic cesspool, which involved excavating a hole, loading a dump truck with field stone and having
a stoneworker line the pit with stone,” recalls Sliney. “They soon moved into
more modern septic systems.”
A fAMilY BUSiNeSS
Mike Sliney’s father, John, and uncle, Steve, had worked for the company since they’d been teens, eventually taking over. Mike and his brother,
John, followed suit, buying out their uncle in the early 1990s and taking over
entirely when John Sr. passed away in 1995.
Right: Mechanic Charlie
“My father used to operate a backhoe, and at
Anctil, right, talks with
one point we tried to convince him to purchase
drivers Tom Rosenfield
an excavator,” says Sliney. “We couldn’t blame
and Gordon Horne in the
him for turning down our idea. He had retiregarage at Rhode Island
ment on his mind and didn’t want to invest that
Septic Services.
money. But once my brother
and I were running the show,
we moved into related construction services, such as
land clearing and digging
foundations.”
Sliney bought out the
company five years ago. However, he and his brother jointly
own a trucking business, J &
M Transfer, operated by John.
The company specializes in
hauling sludge in near-solid
form from municipal sewer
plants throughout the state
and into Connecticut, Massachusetts and New Hampshire for disposal.
Our strategy to
Both companies are located on 3.5
acres featuring a 6,000-square-foot buildovercome these
ing offering combined garage and office
challenges has been to
space. RISS employs nine people full time,
diversify the business
including Sliney and his wife, Cathy. J &
M employs six. A full-time mechanic perwherever we can,
forms double duty for both companies.
building around the
RISS relies on three septic service vaccentral plank of
uum trucks: a 2000 Kenworth tractor pulling
a 1983 Holland Trailer with a 7,000-gallon
septic work.
carbon steel tank and Prevac pump; a 2009
— Mike Sliney
Peterbilt with a 4,000-gallon aluminum
tank and Jurop/Chandler pump; and a 2014
Kenworth with a 4,600-gallon carbon steel tank and Jurop/Chandler pump.
J & M operates six trucks – five Macks and an International – outfitted
with unbranded 9,000-gallon aluminum tanks bought secondhand and customized for the company’s specific use.
Sliney’s equipment strategy is to keep the fleet updated to promote better reliability. “We have some older trucks in the fleet, so adding a new one
will make it easier on our mechanic and make scheduling a little less like a
rat race,” he says.
44
Pumper • November 2015
left: Technician Rob McConnell hooks up a
trailer hauling a Takeuchi mini-excavator for
transport to a job site.
below: Mike Sliney follows up with customers
from his office at Rhode Island Septic Services.
STill SeeS CeSSPoolS
Servicing, repairing and upgrading septic systems, both residential and
commercial, provide the bulk of the company’s work. Septic systems remain
common in the state. Despite a state-imposed phase-out of traditional cesspools begun in 2007, many remain legal.
(continued)
Good workers are a key to success
Finding qualified employees has always been a challenge for Rhode
Island Septic Services (RISS), but that task has become far more challenging
in recent years.
“It starts right at the interview,”
says Mike Sliney, company owner
and president. “Recently I’ve been
checking the qualifications of every
applicant because too many of them
have falsified information, including
job experience they never had.”
Sliney says a few checks
and balances exist to ensure he
has qualified drivers for his rigs,
something he believes is important
to protect motorists on the road and
protect his company’s long-standing
reputation. Once a year his insurance
company does a Department of Mechanic Charlie Anctil works on
Motor Vehicles background check on fittings for a new rinse hose for a
service truck.
company drivers. The company does
Department of Transportation random drug and alcohol screening, which
helps limit liability.
“Because our trucks are hauling so much weight, we feel it’s important to
do whatever we can to promote safety,” Sliney says.
Sliney has good things to say about his seasoned employees, including
his office staff – wife, Cathy, and Melissa Titzmann, who has been with the
company a dozen years. “They do a great job on anything from bookkeeping
to handling sales calls to dispatch,” he says.
Mechanic Charlie Anctil has been with the company for 25 years and
keeps machines for both RISS and sister company J & M Transfer in top shape.
“A good mechanic is an asset to any company, and Charlie is incredible,”
says Sliney. “He just did a motor job for me and he can rip apart a transmission,
do brake jobs and oil changes, and fix air leaks. At 60 years old, he can work
most 25-year-olds under the table. When some of the new hires walk past the
garage and see him working, I think the competition worries them a little.”
Despite the lingering use of cesspools, Sliney says today’s systems are
being engineered far better than in the past. The components and technologies available to installers do a good job of treating waste and preventing
sediments from reaching the drainfield. The advances are great for the installing industry and the customer, he says.
“Compared to 30 years ago, systems are much better designed today,”
Sliney says. “Soil scientists determine high water tables. Two-compartment
septic tanks and filters ensure cleaner effluent. Watertight lids prevent infiltration, and use of lids and risers bring access to the ground level and promote better tank maintenance.”
Sliney holds a Class I Designer’s License with the Rhode Island Department of Environmental Management, which authorizes him to design repairs or improvements to existing onsite wastewater treatment systems with
a flow of less than or equal to 900 gpd. However, it doesn’t allow him to design systems for new construction.
“You’ve not only got to earn education credits needed to design for repair systems, you also need to maintain that classification with additional
annual education credits,” says Sliney. “I can handle the eight annual educational credits required to maintain my Class I, but anything higher is too
time-consuming to make business sense for us. We’re already way too busy
on repairs and building systems for clients according to designs we’re given.”
46
Pumper • November 2015
CoNSTrUCTioN WorK
Sliney’s construction business complements his septic work for new
building projects. Crews already on the work site to install a septic system
can also clear lots, dig foundations and complete most construction-related
site work, including installing drain, water and electrical service lines. Owning the equipment also allows him
to bid on installing larger commercial septic systems.
The company’s construction garage houses three
excavators, a 1997 Kobelco SK200, a 2007 Hitachi Zaxis 135 and a 2012 Takeuchi mini; a 1998 Komatsu D31
dozer; a 2003 John Deere 310 backhoe; a 2008 Volvo L70E front-end loader; and a 2003 10-wheel MAC dump
trailer.
RISS also cleans grease traps, largely for fast-food
chains in the area. Again, RISS crews are often required
to perform additional work to satisfy local regulations.
“In some towns we have to do paperwork each time we
do a job, so the restaurants can prove to the town that
they’re keeping up with maintenance,” says Sliney.
Winter is the toughest season for the business, cutting into both septic and construction work. “When the ground freezes and the snow piles up
it doesn’t make a lot of sense to keep going on
Driver Tom Rosenfield
some of the work,” says Sliney. “Sometimes we
agitates the contents of
need to cut back the crew between Christmas a septic tank while the
vacuum pump does its job.
and into February.”
More BUSiNeSS CHAlleNGeS
Like most service businesses, word-of-mouth is Sliney’s top calling
card, followed by the company website. He’s reduced his investment in
phone book advertising, which is no longer drawing the response it used
to. He recently signed an advertising contract with a local FM radio station.
“Our company will be mentioned as a sponsor for various programs
and we’ll be doing 15-second and 30-second spots that will eventually grow
to as long as 90 seconds,” he says. “The ads will concentrate on the idea that
we’re a family-owned pumping business. We believe that for any increase in
business on the septic side, excavation work will follow.”
ScreencO
Systems
208-790-8770
www.ScreencoSystems.com
[email protected]
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The cost of employee health insurance – high Driver Gordon Horne
prepares an invoice
and rising – is also a concern, prompting the comfrom his truck cab after
pany to consider scaling back benefits or asking for
a pumping job.
a greater employee contribution to the plans.
“Our strategy to overcome these challenges
has been to diversify the business wherever we can, building around the
central plank of septic work,” Sliney says.
looKiNG AHeAD
Sliney recently passed his 50-year milestone. With no family members
expressing interest in taking over the business, he’s weighing his options for
the future.
“Our business is based on the relationships we’ve developed with
homeowners, real estate agents, property developers, food service businesses, and builders over more than 60 years. I’ve personally known some of our
clients for more than 30 years.
“If I stay with the business and
get it in the best shape I possibly
MORE INFO
can, I think it’ll be easy to sell when
I’m ready,” he continues. “I’ve got
Jurop/Chandler
a boat in Charlestown and I keep
800/342-0887
www.chandlerequipment.com
telling myself that some day I’m go(See ad page 31)
ing to do a little fishing – but it’s not
time for that yet.” ■
MAXI SCREEN PORTABLE
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www.pumper.com • Since 1979 November 2015
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Pumper • November 2015
www.pumper.com • Since 1979 November 2015
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70
$
PER PERSON
WHEN YOU
REGISTER BY
Jan 22nd.
$100 per person at the door.
Children 12 and under admitted free.
Register online at wwettshow.com
or call 866-933-2653
Education Day Sessions
Wednesday, February 17, 2016
NAWT
National Association of Wastewater Technicians
Rooms 234-236
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Basics of Septic System Control Panels
Using Septic Control Panels to Troubleshoot Systems
Inspecting Concrete Sewage Tanks
An Exercise in Septic System Troubleshooting
The Basics of Inspecting Drip Systems
NAWT Ask the Experts Panel Discussion
SSCSC
National Association of Sewer Service Companies
Rooms 130-132
8 a.m.
9:30 a.m.
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Positioning Yourself for Promotion and Succession Planning
Step Up Your Game! Taking Current CCTV Inspection
Technology to the Next Level
Trailer Jetting – Getting the Most Out of Your Equipment
Vacuuming: the Other Half of the Combination Unit
Sewer System Maintenance – Challenges and Solutions
SSCSC Ask the Experts Panel Discussion
SSPMA
Sump and Sewage Pump Manufacturers Association
Rooms 133-135
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Understanding Pumps and Common Pumping Issues
Evaluation and Installation of Backup Pump Systems
Best Installation Practices for Trouble-Free Pump Controls
Troubleshooting Pumps, Panels and Switches
with Digital Multimeters
Sizing Guidelines for Sump, Sewage and Grinder Pumps
SSPMA Ask the Experts Panel Discussion
NOWRA
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
Introduction to Soils
Onsite Septic System Loading Rates and Site Layout
Making Infiltration Decisions –
Understanding Soil Surface Design
Soil Dispersal Comparison
Introduction to the Elements of Onsite System
Design and Regulations
Onsite Septic System Hydraulics and Pump Design
4:30 p.m.
8 a.m.
9:30 a.m.
Portable Sanitation Track
Rooms 140-142
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Rooms 136-138
1:30 p.m.
3 p.m.
4:30 p.m.
Marketing Basics: How to Effectively and Efficiently Grow
Your Portable Sanitation Sales
Portable Sanitation Forum: Current and Future Critical
Issues Affecting the Industry Discussion
Trust – How to Build it and Use it to Grow Your
Portable Sanitation Business
Industry Safety Track
Rooms 237-239
8 a.m.
9:30 a.m.
11 a.m.
Pre-Engineered Shoring Systems for Cross-Trench
Utility Challenges
Excavation Safety
OSHA Confined Space, Air Monitoring and
Fall Protection Explained
Cleaning Nozzle Technology
Large vs. Small-Diameter Pipe Cleaning
The Lower Lateral – The New Frontier in Sewer Rehab
Chemical Grouting Technologies
The Growth of the UV Cured CIPP Process
NASSCO Ask the Experts Discussion Panel
Treatment Plant
Operator Track
Rooms 243-245
National Onsite Wastewater Recycling Association
Rooms 240-242
Business Strategies
How Much Should I Charge?
Business Game Changers: Top 5 Secret Strategies
for Massive Growth in Your Service Business
The Un-Business Plan – Making Your Business
Less Complicated But More Profitable
How to Use Superior Customer Service to Increase Sales
Reward the Right Stuff: Finding, Training and
Keeping Great Team Members
Is Your Business Prepared for a Crisis?
NASSCO
Southern Section Collection Systems Committee
Rooms 231-233
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Effective Strategies for Collections System Management
Sustainable Innovation in Biosolids Management
Pretreatment and Wastewater Lagoon Management
Septage Collection and Treatment
Large Scale FOG/Septage Receiving Station –
Lantern Environmental Project Case History
Progress in Electrochemical Water Treatment in Last Century
WJTA-IMCA
Water Jet Technology Assoc. - Industrial Municipal Cleaning Assoc.
Rooms 237-239
1:30 p.m.
3 p.m.
4:30 p.m.
Proper Industrial Truck Maintenance Can More Than
Pay for Itself in Productivity and Safety
Air Conveyance Through an Industrial Vacuum Truck
Vacuum Excavation Applications and Opportunities
Women in Business
Rooms 136-138
8 a.m.
9:30 a.m.
11 a.m.
Marketing to Women
Women of Wastewater: Building a Community of Allies
Women in Wastewater Roundtable
Vacuum Truck Equipment and Operation Training
presented by NAWT National Association of Wastewater Technicians
Rooms 109-110
8 a.m. - 5 p.m.
This day-long session will discuss in detail the equipment on vacuum trucks and how to operate them. Pumping terms
will be covered, as will safety principles, materials often encountered on the job and government regulations.
WWETT Education Sessions
Thursday, February 18, 2016
Liquid Waste
Treatment & Disposal
Rooms 130-132
8 a.m.
9:30 a.m.
11 a.m.
Analysis of Drainfield Failures and Restoration Methods
Cash In on Community System Operations and
Maintenance
Ultra-Efficient Inspection Technique to Locate Leaks on
Septic Systems
Sewer & Drain Cleaning,
Inspection & Repair
Rooms 133-135
8 a.m.
9:30 a.m.
11 a.m.
Using the Clean Water Act to Grow Profits
Winning Trench Warfare – Finding Profitability
in Sewer/Septic Work
Your Best Shot at Sewer Success –
How to Get the Most From Inspection Technology
Business Strategies
Rooms 136-138
8 a.m.
9:30 a.m.
11 a.m.
How Self-Employed People Can Make More Money
Growing Your Business in a Tough Economy
Staying in Front of Your Customer
NOWRA Design Course
Rooms 240-242
SSCSC Sewer & Drain
Cleaning Course
Rooms 231-233
8 a.m.
10 a.m.
Hands-On Nozzle Technology
Hands-On Jetter Hose Maintenance – Care and Repair
Onsite Septic Installation,
Repair & Design
Rooms 237-239
8 a.m.
9:30 a.m.
11 a.m.
Overview of Application, Design, Installation
and Operation of Drip Dispersal Systems
Onsite System Pump Design Made Easy
The Onsite Wastewater Industry and Our Carbon Footprint
Sewer & Pipe Rehabilitation,
Relining & Repair
Treatment Plant Operator
Rooms 234-236
8 a.m.
9:30 a.m.
11 a.m.
Take Control of Inflow and Infiltration in Manholes
When Things Go Wrong on a Lining Job
Taking Small-Diameter Drain Lining Inside Infrastructure
Rooms 243-245
8 a.m.
9:30 a.m.
11 a.m.
8 a.m.
9:30 a.m.
11 a.m.
Mound and At-Grade Design
Low-Pressure Pipe in Drainfield Distribution
Subsurface Drip Irrigation
Municipal Sewer & Water
Rooms 140-142
8 a.m.
9:30 a.m.
11 a.m.
How to Recover Non-Revenue Water
Phased Assessment Strategy for Sewers - Understanding
Sewer Condition Quicker with Fewer Resources
The Science of Pipe Cleaning – Flow and Pressure
Smart Water Technology in Theory and Practice
Dissolved Ozone in Municipal Collection, Treatment
and Disposal
Municipal Biological Waste Treatment
Many states
approve WWETT
education sessions
toward fulfilling
required certified
education units or
professional development hours.
See wwettshow.com
for a list of approved
states and courses.
wwettshow.com • 866-933-2653
Friday, February 19, 2016
Liquid Waste
Treatment & Disposal
Sewer & Drain Cleaning,
Inspection & Repair
Rooms 130-132
8 a.m.
9:30 a.m.
11 a.m.
Rooms 133-135
Fact vs. Fiction: The Top Ten Septic Myths
All About Facultative Bacteria
Brown Grease Recovery From Grease Trap Waste: Science
and Economics
8 a.m.
9:30 a.m.
11 a.m.
Advanced Pipe Bursting
Low-Latency, High-Definition Video Over
Coaxial Cable for Remote Inspection
Plumbers vs. Technicians: The Slow Decline of the
Tradesman
Industry Safety
Rooms 140-142
8 a.m.
9:30 a.m.
11 a.m.
Identifying and Managing Risk
in a Septic or Sewer Business
How Well Do You Know Your Cleaning Hose?
Pathogen Exposures to Workers in the Onsite Industry
Municipal Sewer & Water
Rooms 231-233
8 a.m.
9:30 a.m.
11 a.m.
Using Acoustic Inspection to Prioritize Sewer Cleaning
Evaluation of Automatic Filters for Nozzle Protection in
Flow Monitoring – How to Make Your Program Successful
Rooms 240-242
Creating a Data-Driven Strategic Marketing Plan
What Every Sewer and Drain Contractor Needs to Know
About Asset Protection, Tax Reduction and Estate
Municipal Sewer & Water
Rooms 240-242
11 a.m.
GIS: Empowering Water, Wastewater and
Waste Removal Organizations
Rooms 136-138
8 a.m.
9:30 a.m.
11 a.m.
Know the State of Your Business Using
Business Charts and Reports
Using Software to Save Time and Increase Profits
Using Mobile Devices for Business
Sewer & Pipe Rehabilitation,
Relining & Repair
Rooms 234-236
8 a.m.
9:30 a.m.
11 a.m.
Business Strategies
8 a.m.
9:30 a.m.
Business Software &
Technology
Treatment Plant Operator
Buying Back Capacity
Successful Reduction of I&I Using the Holistic
Approach to Sewer Rehabilitation
Large Scale Centrifugally Cast Concrete Pipe Culvert
Rehab in CO Dept. of Transportation Region 1
Rooms 243-245
8 a.m.
9:30 a.m.
11 a.m.
Insights into Ozone Water Treatment Plants
Wastewater Microbiology
How to Ensure Gold is the Result – Choosing the Right
Dewatering Equipment
COLE Publishing’s
Onsite Installer Course
Rooms 237-239
8 a.m. - 5 p.m.
This day-long session will walk professionals through
an introduction to proper installation practices for the
sustainable use of onsite treatment systems
Detailed session information available at:
www.wwettshow.com
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polyjohn.com
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Erik Gunn
MOney Manager
Erik Gunn
is a business writer
in Racine, Wisconsin.
Focus on Advertising
and Marketing That Pays Off
Figure out what’s bringing in the business, and quit wasting time and money on efforts that aren’t By Erik Gunn
W
hether you’re starting up a brand-new business or you’ve been at
it for years, you probably already have the skills of your trade and
the tools you need.
But how good are you, really, at advertising and marketing what you do?
Yes, some people seem to be born with the knack for selling and promoting themselves. Maybe that’s what makes advertising and marketing
seem like one of those “black box” parts of a business. There’s no shortage
of advice out there, but putting it to effective use and figuring out whether it
really makes a difference in your business results can stymie even the smartest among us.
benefits of good service, you can’t ignore it, either. Customers who like your
work will talk you up with their friends and give you advertising you never
paid for – and with a value that’s priceless.
COMMUNICATE WITH CUSTOMERS
When it comes to measuring the cost and value, think big picture. “The
true value of marketing depends on what sort of marketing you are investing in,” says Scandlen. “If you invest in marketing that has value for the customer, then the true, long-term returns will be significant.”
Scott recommends that with the growing power of consumer-review
sites like Angie’s List and Yelp, you must “own your brand on the Internet.”
That means engaging with customers directly on review
THE BIG PICTURE
sites, praising good reviews when you get them, and tarFirst of all, let go of any notion that “advertising and
Your business may
geting special offers to draw in new customers who are
marketing” is just an isolated specialty in your business. It
turning to those sites to look for the services you provide.
really starts with your everyday appearance and actions.
be the best in the
Scandlen advocates customer experience improve“Marketing is not just about buying ads or setting
world at septic pumping.
ments through instruments such as customer surveys.
up a trade show booth, it’s a part of every aspect of your
But if your billing is off or
Don’t just let survey information stay locked up in a desk
business,” says Tatsuya Nakagawa, vice president for mardrawer or on your hard drive, though. Follow through
keting and strategy at Castagra Products Inc. “Make sure
your customer service is
with it, following up on complaints.
your trucks are clean and your service staff is professional
poor, it won’t matter.
And be willing to really listen to customers. That’s
and courteous.”
That’s just the start, though. Every business has a
Ben Scandlen part of inbound marketing – or as Scandlen describes
it, “a conversation you have with your prospects to help
brand, says David T. Scott, chief marketing officer at Lifethem make their decision.” That won’t always win you a customer in the
fyre, a global marketing cloud technology company, and author of The New
short term. “Sometimes the best decision may be another solution,” he says.
Rules of Lead Generation. In essence, sales and marketing is about owning,
But you’ll also earn the prospect’s future consideration.
controlling and projecting your business brand to customers and potential
If you’re using traditional media, such as business newsletters delivcustomers.
ered to an email address or posted on a Facebook page, don’t just toot your
“Take a day to think about your brand, your company’s values and what
horn. “Make sure the information you share is useful and not self-serving,”
you stand for,” says Scott. Then make sure that how you see yourself and your
Scott says.
business lines up with how your customers see them. And once you’ve got
your arms around that, make sure your advertising and marketing is always
A FOCUSED APPROACH
consistent with your brand.
Content marketing like this is a high-priority investment, Scandlen
Strengthening your brand means giving quality service to the customadds. “Content marketing done correctly underpins all of your other efforts
ers you already have. “It’s cheaper to retain an existing customer than to acand improves your offering to your customer.”
quire a new one,” Scott observes.
Besides what you communicate, there’s also the question of to whom
And that doesn’t stop at what you think of as your business. “Your busiyou communicate it.
ness may be the best in the world at septic pumping,” says Ben Scandlen, of
Marc Prosser of Fit Small Business says targeted marketing is far more
The Way Company, an online marketing network. “But if your billing is off or
effective and economical, especially for the type of small, owner-operator
your customer service is poor, it won’t matter.”
business that a pumper represents.
By now you might begin to see why it can sometimes be hard to isolate
your marketing’s “true cost.” Yet if you can’t always measure the marketing
(continued)
56
Pumper • November 2015
Reach out to prospects who don’t already have a relationship with a
business in your line of work. “People who moved to a new house are unlikely to have an established relationship with a local plumber or septic contractor,” Prosser points out.
Master the techniques that raise your profile when people search the
Internet for the services you offer. Send a mailing to newly occupied addresses, or if your target market is businesses, “you can check out new member lists at local chambers of commerce and reach out to those businesses.”
IS IT WORKING?
And how do you figure out the value and the cost of what you’re doing?
You can’t measure the cost or benefit of making sure your crews show
up on time and treat customers with respect, or the benefit of visibility. But
with good marketing and advertising, as Nakagawa points out, “customers
and prospects can find you even if you are busy supervising a job or buried
in paperwork.”
But you don’t want to simply throw money at the problem. Effective
marketing doesn’t require big budgets, Nakagawa says. “Do small trials and
see what works for you. Once you find an effective approach, build on it and
don’t get distracted by the next new and exciting marketing tactic.”
Still, there are metrics you can gather. Three that Scott of Lifefyre finds
most valuable are measuring the customer acquisition cost (CAC), average
contract/sale value (ACV) and return on marketing investment (RoMI).
The cost of a particular advertising channel will vary widely by the
source of your traffic, notes Jan Roos, who consults for local businesses on
effective Internet advertising. Roos recommends starting with a $1,000 per
channel investment — and look for fast results. “The best channels can turn
58
Pumper • November 2015
around customers in days to weeks,” she says.
She recommends programs like Google Adwords that bring your business up when the prospective customer does a search: “You can get in front
of customers at the exact moment they need something like a drain cleaning plumber instead of throwing up a billboard and hoping they remember
your number.”
TRACKING LEADS
To really understand the cost and value you’re getting, you’ll have to
invest in systems that track your calls and emails from customers. With that
you know “where customers are coming from and use this to determine
which sources of advertising are bringing the most bang for your buck,”
says Roos. (That works with offline advertising too, she adds.) Without good
tracking, “you’re flying blind.”
Roos says lead-generation specialists can help you generate business
more efficiently from your online advertising. And while free channels may
have some value, don’t count on them to directly generate business. If Facebook or Twitter suck five hours a week out of your time that you would otherwise be able to bill $100 an hour for, “you’re out $2,000 a month for that
channel,” Roos points out. “You might be better off throwing a $1,000 budget
on paid advertising that is guaranteed to get an audience.”
One final word: Don’t treat marketing and advertising as an afterthought or a sometime thing.
“Consistency is the key,” Nakagawa says. “Doing marketing and advertising once, or only when things are slow, will not help your cause.” ■
Jim Anderson, Ph.D.
Septic SyStem Answer mAn
Jim Anderson, Ph.D., is an emeritus professor
at the University of Minnesota Department
of Soil, Water and Climate, education
coordinator for the National Association of
Wastewater Technicians, and recipient of the
pumping industry’s Ralph Macchio Lifetime
Achievement Award. Email Jim questions
about septic system maintenance and
operation at [email protected].
Tech Tips for Diluting
Pharmaceuticals in Wastewater
Trace amounts of chemicals – the byproduct of prescription medicine usage – can linger in onsite systems.
Septic service best practices can help solve this groundwater issue. By Jim Anderson, Ph.D.
QUESTION: How well do our systems treat pharmaceuticals and other
contaminants?
ANSWER: I hear this question often during workshops, and it will be
a continuing issue of concern for the industry. Pharmaceuticals are regarded as contaminants of emerging concern from both an environmental
and human health perspective. Research has been limited on these compounds due to their trace levels – in the low parts per billion. Treatment for
the compounds in wastewater treatment plants is very costly even though
there are available technologies such as ozonation, reverse osmosis and
process optimization.
Each compound is an entity with a particular organic structure, which
means it is almost impossible to generalize levels of treatment or how long
they exist in our particular environments. Recently a number of studies were
commissioned to look at these contaminants in wastewater treatment plants
because these compounds have been found in surface water and in fish below the outfalls from the plants. So there is a continuing environmental and
health concern over the effects of long-term low-level contamination. I expect we will see continuing reports on the results of various studies and, in
particular, some specifically looking at our onsite treatment systems.
I have seen a few studies that may give us a clue to the treatment effectiveness within our soil-based treatment systems. First was a study of sand
filters and constructed wetlands (both technologies used in decentralized
systems). For ibuprofen and some other organic pharmaceuticals studied,
a drain and fill operation of the subsurface wetlands significantly enhanced
the elimination of the compounds over the continuous flow operation. This
increase in treatment was attributed to allowing oxygen into the system,
which stimulated biological activity and led to the breakdown and dissipation of the compounds. The study also noted that the presence of higher
aquatic plants also enhanced the treatment of the compounds.
Another study looked at land application of biosolids in eastern Colorado. Here they found that some of the compounds dissipated after six months
from the time of application, while others persisted longer than 18 months
and some moved downward in the soil profile even given the semiarid environment. After a year and a half, though, most detects were actually below
the minimum reporting levels for the compounds. The compounds they degrade to are not fully understood and the authors conclude further research
should be conducted on the transformations occurring, taking a closer look
at any long-term accumulation.
I also remember University of Illinois studies in the late 1980s looking
60
Pumper • November 2015
at organic pesticides in septic systems. They showed pesticides were tied up
in the organic material from wastewater and soil in the highly biologically
active zone where they slowly degraded.
While we are bound to hear more in the coming months about these
compounds and issues, the best onsite practices we employ should effectively tie up these compounds and hold them in place while they degrade
or dissipate.
Practices like keeping the systems as shallow as possible should be put
in place, utilizing parts of the soil profile with the highest biological activity
and usually the most permeable to water and air. This allows oxygen to be in
the soil around the system, allowing aerobic soil organisms to function and
assist in the breakdown of organic compounds. This should sound like the
KISS (Keep it Shallow …) principle. Nevertheless, just more evidence that
keeping systems shallow is the way to go even if it means having to add a
pump into the system.
The other aspect to shallow is it maximizes the separation distance in
a biologically active zone so if some compounds do move somewhat downward, they are not out of the zone where treatment can occur.
Employing dosing of our systems through pressure distribution –
whether it is in pretreatment devices such as media filters or the final soil
treatment system – again provides the opportunity to tie up the compounds
until they are dissipated. This approach has been demonstrated to help
make sure water movement through the soil is unsaturated and allows for
oxygen to be present in the system – both major ingredients in the wetland
study that resulted in the best treatment.
This furthers the argument that undisturbed natural soil is the best final
treatment media. This means that the soil should not be disturbed, graded,
compacted, smeared or otherwise compromised before, during or after the
installation of the final soil treatment unit. If this sounds suspiciously like
KINN (Keep it Natural …), that’s because it is!
For years we have talked about these two underlying principles as being key to quality, long-lasting systems that treat our wastewater indefinitely. Study after study confirms the value of these principles, yet I still see
instances where these simple guidelines are violated with the predictable
bad results. When we do our jobs right and install our systems correctly,
we have the best treatment system possible and better than any wastewater
treatment plant. When we don’t do things properly, we get a bad name and
people look away from us as being part of the wastewater solution and see
us as part of the problem. Let’s demonstrate that we are the solution for the
future, regardless of the compounds or the problems encountered. ■
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State of the states
Building It Back In Bama
Alabama wastewater professionals re-energize their state association, promote training,
certification and volunteer work By Doug Day
A
fter a few years of belt tightening, the Alabama Onsite Wastewater
Association is poised for growth. Formed 28 years ago, it is bringing back some programs that were dropped following the economic
downturn and its subsequent toll on the onsite industry.
Dave Roll has been the group’s executive director for 13 years. He
had little experience in the wastewater industry when he started, but has
watched it change and mature over the years. After a 29-year career as an Air
Force pilot and Air War College faculty member teaching Strategy, Doctrine
and Leadership, he had been working part time at AOWA for about a year
when his predecessor left and the position was offered to him.
Whom does AOWA represent?
Roll: You have to hold a license in Alabama to
be a voting member. The bulk of our members are
installers and pumpers. Then we have portable restroom companies and licensed manufacturers. Membership is by company, so we have about 175 members that represent many more individuals.
There are a few companies that are bigger than
eight or 10 people, some portable restroom companies may have 50 or 60, but most of our membership
Contact Dave Roll
is very small, individually owned family businesses.
at [email protected]
The association started out as a group of con- or 334/396-3434.
cerned folks in the industry who used to get together
at a restaurant. From there they formed the Alabama Septic Tank Association
and in 2000 pushed through legislation to require licensing of onsite professionals. That created the Alabama Onsite Wastewater Board, and the group
changed its name to the Alabama Onsite Wastewater Association in 2000.
What effect did the recession have on you?
Roll: We used to get 40 to 45 exhibitors at our annual conference – our
members were doing well financially. We are inextricably tied to the housing
industry and it fell flat. The number of licensees went from about 1,450 down
to below 1,000. The number of exhibitors has almost been cut in half.
There are fixed costs for an association that don’t go down, so we
tightened our belt. We used to give away $1,000 scholarships to students
of families from member companies for college, vocational, technical or
trade school. We also had a legal assistance program. If someone needed
business-related legal advice, we had an attorney we paid for providing a
consultation. We had to discontinue both of them in 2012.
We have recovered sufficiently and are seriously looking to reinstitute
our scholarship program. I’m looking for an attorney with knowledge of the
onsite industry so we can provide that service again. We are making a concerted effort to increase our membership. The more members we have, the
more powerful we are.
64
Pumper • November 2015
Do you offer anything besides your annual conference?
Roll: We partnered with the Alabama Department of Public Health
(ADPH) in February for a mini trade show and conference. This was the
brainchild of Sherry Bradley, the director of Environmental Services at
ADPH. We reached out to our members, those with state onsite wastewater
licenses, engineers and regulators, and put them in one place at one time. It
was a splendid conference with 275 attendees.
It took a little bit away from our annual conference. Normally we get
about 260 people; this year we didn’t break 200. But it was probably very well
worth it. ADPH would like to hold the conference again next year depending
on funding.
What do you see as the value of such gatherings?
Roll: I always invite our new members, even if they don’t need their
continuing education, and tell them to talk to the exhibitors. You can get a
wealth of knowledge that you can’t
get out of a book or through online
education. It also creates a bond
They are quick
between the exhibitors and the
to encourage the
people who are going to use their
products.
restaurants to build, but
they’re not so quick to
build facilities to handle
that waste. I’d like to say
we’re making progress
but I don’t think we are.
Frankly, I don’t
know how you fix it.
How is your training done?
Roll: Our association has contracted with the University of West
Alabama and one of their faculty
members, Allen Tartt, for all our
classes. We have a training facility
at the university with systems in the
ground and components to touch
and feel. It has been a wonderful
arrangement that adds academic
- Dave Roll
credibility to everything we do.
Installers, pumpers, manufacturers and portable restroom operators must have initial training and annual continuing education. Allen
puts together the classes, schedules the speakers and teaches many of the
classes. I think we have a pretty well-educated group of licensees because of
that arrangement.
What are the hot topics in Alabama right now?
Roll: There’s always the issue of what do we do with grease. Where do
you off-load it without driving 150 miles and who can process it? Some municipalities will only take grease from within their borders. They are quick to
encourage the restaurants to build, but they’re not so quick to build facilities
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Pulling together to help those in need
Alabama still has pockets of abject poverty, especially across the Black
Belt region where the dark, fertile soil is great for cotton but not so much
for conventional onsite wastewater systems. Despite years of effort, there
is still a big need for government and private assistance across the 13
counties of the region that rank as among the poorest in the nation. Many
homes have no sewage treatment system, and about half of those that
exist are failing because of soil conditions. A septic system could cost more
than many people’s homes.
The Alabama Onsite Wastewater Association has installed about
150 onsite treatment systems across the state over the years. “We get
donations from suppliers and manufacturers and volunteer labor from our
members, and install or repair systems at no cost,” says Executive Director
Dave Roll.
Doing six to eight projects a year, however, just doesn’t make a dent in
the problem. “We could put in one a day for the next 10 years,” says Roll.
“We’re talking about thousands of people, but it’s a good program that
helps families.”
It’s not just for the poor. One recent project was for a wounded veteran
who is paralyzed from the chest down. Actor Gary Sinise’s Restoring
Independence Supporting Empowerment (RISE) organization built the
soldier a customized home to fit his needs.
Tony Woodard and his son, Andy, of Economy Septic Tank, installed
the septic system that was donated. “He has a wonderful house to live
in,” says Roll. “It’s computer-operated, so from his wheelchair he can
open doors and cabinets, shelves come down to his level. It’s magnificent,
and we were able to help out thanks to the donations we received.”
to handle that waste. I’d like to say we’re making progress but I don’t think
we are. Frankly, I don’t know how you fix it.
Looking ahead, what do you see for the state’s onsite industry?
Roll: It depends on what happens with the housing industry. All it
would take is the housing industry rebounding and many of our problems
would go away. My hope is that our good folks can get back to work and
make a decent living. ■
www.pumper.com • Since 1979 November 2015
65
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PumPer INTErvIEw
Make Grease a Gateway
to Pumping Profits
Look for new customers with commercial kitchens, then offer grease trap cleaning and other services
to build more revenue onto every invoice By Ken Wysocky
G
rease Masters LLC, based in St. Charles, Missouri, a suburb of St.
Louis, lives up to its name. The company collects about 1.1 million
gallons of grease a year, mostly from restaurants and commercial
kitchens, and also recycles cooking oil (yellow grease) to generate an
additional revenue stream.
Owned by John and Pam Remstedt, the company also cleans municipal
sewer lines, provides back-of-house restaurant services (such as cleaning
exhaust hoods and inspecting and maintaining fire-suppression systems) and offers
industrial cleaning and power-washing services. About
90 percent of the company’s
revenues come from greaserelated operations.
Pumpers interested in
diversifying their services
should take notice of the company’s success in cleaning grease traps. From John Remstedt is shown
its first year in business in 2006 to 2010, Grease with his newest truck,
purchased at the WWETT
Masters doubled its gross revenues. And from
Show. It’s a 2015 Peterbilt
2010 to 2015, gross revenue grew approximately
built out by Satellite
150 percent, says John Remstedt, noting that
Industries and carrying a
customers typically prefer contractors that offer 4,000-gallon aluminum
multiple services. Or as he puts it: “If you don’t tank from Imperial
do it, someone else will.”
Industries, a pump from
National Vacuum Equipment
Inc. (NVE) and a pressure
EQUIPMENT GETS JOB DONE
jetter from Advance Pump
To handle all those services, the company
relies on a Vac-Con Inc. combination vacuum/ & Equipment Inc., powered
hydroexcavating truck, built on a 2013 Freight- by a Giant pump. (Photo
courtesy of Grease Masters)
liner chassis with a 12-cubic-yard debris tank, a
blower made by Roots Systems Ltd, a 1,500-gallon water tank and a water jetter powered by a Giant Industries pump; a waterjetting truck built on a 2013 Isuzu NPR outfitted with a 16-foot box body,
a water jetter made by US Jetting LLC, a Giant pump and a 200-gallon water
tank; another jetting truck, built by BCE Cleaning Systems LLC on a 2014
Isuzu NQR chassis equipped with a 200-gallon water tank and a General
pump; and a vacuum truck built by Satellite Industries Inc. on a 2015 Peterbilt chassis and equipped with a 4,000-gallon aluminum tank made by
Imperial Industries Inc., a pump manufactured by National Vacuum Equip-
68
Pumper • November 2015
ment Inc. (NVE) and a pressure jetter from Advance Pump & Equipment Inc.
powered by a Giant pump.
The company also owns portable vac equipment from Dyna-Vac Equipment; an older vacuum truck with a 4,000-gallon steel tank from National
Truck Center with a water jetter from Advance Pump & Equipment; a pump
truck built on a 2010 Ford F-550 with an aluminum 700-gallon waste/300gallon freshwater tank, built by Dyna-Vac; a jetting truck built on a 2006
Freightliner and equipped with a 600-gallon steel slide-in
tank unit from Dyna-Vac; cart-mounted water jetters made
by Spartan Tool LLC; and cable drain cleaning machines
and a pipeline inspection camera made by RIDGID.
Grease Masters was featured in a 2011 contractor profile in Pumper. We caught up with Remstedt to get advice
for pumpers interested in expanding their grease-related
services.
You’d be
surprised how
many companies have
commercial kitchens
nowadays. And unless
they have maintenance
guys on it, most of them
are not cleaning
their grease traps.
– John Remstedt
Pumper: Why should septic pumpers consider getting into
cleaning grease traps?
Remstedt: Because they can
generate an additional revenue
source with almost all of the same
equipment (vacuum trucks and
water jetters). The key is the ability
to dispose of grease cost-effectively. We’re lucky because we pay only
7 1/2 cents per gallon, and both the
local municipal waste treatment
plant and a private treatment company that we also use accept just
about anything – even grease mixed
with septage – without requiring
pretreatment to neutralize it.
Pumper: How do you train technicians to clean grease traps?
Remstedt: Our guys spend a minimum of two weeks job-shadowing a
veteran employee before they go off on their own. They have to learn how to
operate a water jetter because instead of manually scraping grease traps clean,
we use a jetter to clean the tank as well as the outgoing channels and baffles.
We’ve found that pressure washers speed things up and break up the grease.
(continued)
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69
We emphasize making sure the outgoing line is clear on outside traps.
Overlooking that is a very common mistake … because technicians are in a
hurry. They clean the trap itself but don’t take extra care to remove the access
cap to the outgoing line that takes effluent to the sewer line. We also stress
the importance of making sure the grease traps are sealed and any manhole
covers are put back on properly, so the odors don’t go back into the kitchen.
We also train them to keep their tools and trucks clean. This is one of
the dirtiest jobs out there. If the trucks are clean and in working order, it’s a
better experience for the customer and the employee.
Pumper: How important is it to educate customers about grease traps?
Remstedt: It’s very important. In fact, it’s almost more important to
educate customers than employees. Customers usually think that if they don’t
use a fryer, they don’t have grease. But day in and day out, there are fats and
oils that come from everyday cooking – things such as mayonnaise, salad
dressings, starches, eggs and milk – even coffee grounds. It all adds up. We
remind them that they need to scrape those things into a trash can, not put
them down a drain. Just because it looks like it’s going away doesn’t mean it is.
Pumper: Are there under-the-radar grease trap customers you should
look for?
Remstedt: Definitely. Schools, churches, hospitals, nursing homes,
VFWs and any kind of club or organization – anyone who operates a commercial kitchen. You’d be surprised how many companies have commercial
kitchens nowadays. And unless they have maintenance guys on it, most of
them are not cleaning their grease traps. We’ve encountered school districts
with 20 or 30 schools and each one has a grease trap and they don’t even
know they have grease traps. You’d be surprised how many businesses don’t
know they have a grease trap.
Vacuum Sales Inc.
51 Stone Road, Lindenwold, NJ 08021
Order Discounted Pumps Online
24 hours a day 7 days a week
www.vacuumsalesinc.com
[email protected]
800-547-7790 • fax: 856-627-3044
70
Pumper • November 2015
In fact, many fast-food restaurants don’t realize they have two-chamber
grease traps, and sometimes the second one is covered by asphalt or concrete. They think we don’t need to get into the second chamber, and even
if we do, we can get there through the first chamber. But a hose won’t fit
through the pipe that connects the two chambers. So what we have to do is
get a jackhammer and then install a riser on the second chamber. We run
into that a couple of times a year.
Pumper: What additional services can you offer grease trap customers?
Remstedt: Grease trap customers often need sewer and drain cleaning services. It’s a great ancillary service because you can clean storm drains
with the same truck you use to clean grease traps. Why tell a customer to call
another guy for drain cleaning work when you can do it yourself? Sanitary
lines need regular maintenance, too. We have a water jetter on all our pump
trucks. The more things you can do for a customer, the more they think just
about you and nobody else.
Pumper: Why did you decide to use a private company for grease disposal?
Remstedt: We take almost all our waste to Merrell Brothers Inc. because it’s cheaper than taking it to the municipal treatment center. Their
rates are now just a quarter of a cent cheaper than the municipal rate, but
that still saves us about $52,000 a year. And both plants are within a mile of
each other, so there’s virtually no difference in transportation costs.
Pumper: How did you get into recycling cooking oil?
Remstedt: We began doing it about three years ago because we discovered we were missing out on a huge market. We started losing accounts
to competitors who were cleaning grease traps and recycling cooking oil.
So you always have to listen to your customers and understand that even if
you’re providing them with excellent service, you need to adjust and adapt if
you find out you’re not giving them everything they need.
There’s good money in cooking oil. You typically lock in customers to
a three-year cooking oil agreement, which essentially pays for the storage
containers. They’re usually 100 to 300 gallons in capacity, cost about $500
and are made of steel. We figure it takes three years to get your money back.
The yellow grease is used to make biofuel. You either have to pay the
customers for the yellow grease or discount your other services in exchange
for the grease. The market fluctuates daily, but we usually sell it for 17 to 34
cents a pound, and there are 8 pounds in a gallon. We thought it would be
a little easier to break into this market. … We’re doing OK but would like to
have more customers. We usually collect one week a month, using one of our
4,000-gallon pump trucks.
Pumper: You’re a WWETT Show regular. How do you benefit from attending?
Remstedt: At the last three shows, we bought four trucks: a Vac-Con
combination vacuum truck, used for municipal cleaning work that we started doing about three years ago; a Satellite Industries vacuum truck, used for
pumping out grease traps; and two jetting trucks made by US Jetting and
BCE Cleaning Systems and used for cleaning kitchen exhaust hoods and
sewer lines. The Satellite pump truck allowed us to put an older pump truck
on backup status, plus we use it just for collecting yellow grease.
The newer trucks help us improve productivity and profitability. For
example, the Vac-Con truck probably boosted our gross revenues by 15
percent annually. And before this we had just one jetting truck, which was
used mostly for cleaning grease traps. That meant our full-time plumber and
drain cleaner always had to wait to get a jetter truck. Now we can do two
jetting jobs at the same time, which probably boosts our annual gross sales
by about another 5 percent. ■
So many sizes....
So many options...
3200MGallonMwithMpottyMrackM
M
Pre-testMandMfittingMbeforeM
MMsendingMtoMpaintMdepartment
HavingMvacuumMequipmentMbuiltMtoMorder
isMmoreMaffordableMthanMyouMthink.
BuildingMSeptic,MGrease,MandMWater/MudM
TankMEquipment.
Hoisted Tanks / Full Open Doors
Steel, Stainless R Galvanized
Multiple Compartments
Custom Paint Matching
Custom Lettering R Graphics
Removable Hose Trays
Truck Mounting
Approval Drawings
Ship Out Tank Kits
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ShippingMtoMHawaii
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GalvanizedMtankMwithMblower
0
Show us
Yours
SUPERIOR “QUICK” CONNECT
VACUUM AND PRESSURE COUPLINGS
4" to 12"
Male Coupler
Do you have a truck with WOW appeal?
Show it off to Pumper readers!
Send photos of your truck after it has been lettered with
your company name. Any industry-related truck is acceptable. Please limit your submission to one truck only.
Your Classy Truck submission must include your name,
company name, mailing address, phone number, and details
about the truck including tank size, cab/chassis information,
pump information, the company that built the truck and any
other details you consider important. In particular, tell us
what features of the truck help make your work life more
efficient and more profitable.
4" to 12"
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Crown
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Male and Female
4” to 12” End Plugs
Email your materials to [email protected].
We look forward to hearing from you!
BANDLOCK
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800.721.7270
www.bandlockcouplers.com
www.pumper.com • Since 1979 November 2015
71
Wee Engineer
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72
Pumper • November 2015
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PO Box 39, Dayton, IN 47941
Toll-Free:
877.296.2555
Phone:
Fax:
765.296.2027
765.296.3027
www.wee-engineer.com
Classy TruCk Of The MOnTh
Irwin Septic Tank Cleaning
Midwest City, Oklahoma
S
hane Irwin is the secondhand owner of a 2002 International 4300
DuraStar vacuum truck built out by Progress VacTruck with a
2,200-gallon aluminum tank and Jurop/Chandler R260 pump.
Powered by a DT-466 engine tied to an Allison automatic transmission, the
cab was white when Irwin purchased it. It was painted Oklahoma Thunder
blue, with chrome flames and vinyl graphics all around by Silsby Media.
The truck features three aluminum toolboxes for ample storage, aluminum
hose trays that carry 250 feet of hose, stainless steel wheel covers, and tinted
windows. The tank includes top and rear 24-inch manways, three sight
glasses, rear work lights and 3-inch suction and 4-inch discharge valves. In
the cab there’s an air-ride driver’s seat, AC, cruise, stereo, GPS and Chelsea
air-shift PTO. Irwin splits the driver duties with employee Patrick Lemmings,
and the truck is used for residential and commercial septic service. ■
Show uS yourS!
Got a truck with real WOW appeal? Show it off to Pumper readers!
Send photos of your truck after it has been lettered with your
company name. Any industry-related truck is acceptable. Please limit
your submission to one truck only.
Your Classy Truck submission must include your name, company
name, mailing address, phone number, and details about the truck,
including tank size, cab/chassis information, pump information, the
company that built the truck, and any other details you consider
important. In particular, tell us what features of the truck help make
your work life more efficient and more profitable. Email your materials
to [email protected] or mail to Editor, Pumper, P.O. Box 220, Three Lakes, WI
54562. We look forward to hearing from you!
74
Pumper • November 2015
Overheard Online
What Are the Keys
to Customer Service?
The septic contractors with the biggest profit
margins and the most loyal customers do whatever
it takes to fix problems
This feature in Pumper reports noteworthy conversations that take place
at the Pumper Discussion Forum, an online forum for industry professionals
found at www.pumper.com. Pumper Discussion enables exchange of
information and ideas on septic and drainfield installation and maintenance,
trucks and equipment, portable sanitation, chemical and additives and
much more. Information and advice in “Overheard Online” is offered in good
faith by industry professionals. However, readers should consult in depth
with appropriate industry sources before applying such advice to a specific
business situation.
Question: some septic service companies won’t snake lines, leaving the
homeowners still clogged. usually customers hire whomever is available or
cheapest, but then they need someone else to finish the job. What do you
charge for digging up the inlet cover? How about snaking outside? snaking
inside and preventing a spill dilemma? At what point do you say, “Get a
plumber to pop the toilet off?” Do you do a toilet-auger?
AnsWeRs: I have picked up many new customers over the years because
they hired the cheapest company they could find to pump the tank. I got a
call later the same day from them because they were still backing up. I found
out the other pumping company had cleaned the tank using the easy cover
to get at and had not bothered even looking under the inlet cover. Many
times it was a matter of taking the inlet cover off and pushing a bar down
through the clogged inlet baffle. Sometimes I would take a garden hose, turn
it on, and run it back into the house until the clog let go.
If I could not access the pipe using a cover outside, I would often get a
job changing the access so that I could get at the pipe from outside. I used
to remove plugs in the cellar, remove toilets, or even go down through the
roof vent if possible. If you take the pipe apart in the cellar and make a mess,
the homeowner will probably never call you again. If it is only a matter of
sticking a bar through a clogged baffle and it all comes flying out, and you
do not even charge him, you will have a customer for life. I usually do not
charge for digging if I do the whole job in an hour or less. I talk a lot of people
into raising the cover or only covering it with a material like mulch. This does
a good job of marking the tank location, making it easy to access for service.
◆ ◆ ◆
We do not dig/uncover lids for customers. Is this something most other
companies do? We have been in business for 20 years in the same area with
76
Pumper • November 2015
no competition. We have always asked our customers to have the tank lids
accessible (dug up, lid loosened, etc.). Other companies that (for example)
fill propane tanks, etc., expect the tank area to be accessible and ready
for the service. I am surprised that so many pumpers dig out lids. Do you
charge extra?
◆ ◆ ◆
We always dig up lids. Pennsylvania code is that lids must be within 12
inches of grade. I will dig to 6 inches below grade. Any deeper than that and
I add a digging charge and also sell them on a riser.
◆ ◆ ◆
The contractors who help people will always make a minimum of triple
the guy that just pumps tanks. The smart businessperson is not in the septic
pumping business. He or she is in the customer service business.
Customers are willing to pay a full service company that doesn’t mind
digging the tank up. The same goes for unstopping inlet pipes. We make
as much unstopping inlet pipes as we do pumping tanks. These same
customers buy enzymes, root treatment, have friends and family they give
referrals to for people that actually help them. What it really comes down to
is what you want your business to be known for and just how much money
you want to make. If you want to make enough to get by, you can just pump
tanks. But if you would like to actually be helpful and make more money
than you could ever imagine in this business, all you have to do is whatever
it takes to solve your customers’ problems!
Taking care of a customer’s problem makes you their hero for the day! I
charge a premium and do not hide that fact. My customers know what they
are going to spend before I do anything. I am the most expensive by far
in my area – I miss a lot of jobs at first because of that, but after the cheap
guys can’t or won’t fix their problem, I get the chance to make them my
customer forever.
◆ ◆ ◆
We live in a very remote area, and the majority of our work is industrial
septic pumping (at mines, mills, etc.) and portable restroom rentals for
construction. Very little of our business is residential septic tank pumping.
Last summer we started handing out info packages to customers on how
to better care for their systems and most of them joked about it, refused it,
or threw it out in front of our drivers (I’m serious!). The customers we tend
to deal with really just do not care. The calls we get from these people are
when the septic is already backing up in their house, despite our reminder
cards and calls.
I believe in total customer satisfaction as well; however, I want to be
paid for any additional work we do. It’s disappointing as owners with a lot of
enthusiasm and pride in our business that our customers don’t want to learn
about their systems or how to care for them properly. We would offer any
service possible to please our customers, but if they aren’t interested, we’re
not going to do it for free. ■
TRANSPORT TRUCK SALES, INC.
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Mid-State Tank
Arthur Custom Tank, LLC a division of Mid-State Tank, Inc.
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ils ers
&
In
Sto
ck!
Call for quotes
Tanks can be shipped
Introducing The
GVS Liquid Ring Unit
BOOTH
In Stock!
6319
Manufacturer Of ASME DOT 407/412 Tanks & Trailers
Global Vacuum Systems, Inc.
•DOT 412 Code Unit, Full Tilt/Full Open
•3000 USG Capacity Debris Body (We
can custom build to your size specs.)
•200 USG Water Tank with Sight Glass,
Heat Exchanger, 2" Fill Port, 2" Bottom
Drain
78
Pumper • November 2015
•CVS 4000 Liquid Ring Pump, 2393
CFM, 27" Hg, 14.5 PSI for Pressure Off
Loading, Hydraulically Driven (The CVS
3100 Model is Also Available)
•30" Diameter Cyclone Separator with
Bottom Cleanout
15431 State Hwy 6 • Navasota, TX 77868
800-843-0866 • Phone: 936-825-2000
Email: [email protected]
Web: www.globalvacuumsystems.com
Toll Free:
3 DAYS OF HANDS-ON BUSINESS BUILDING & NETWORKING
CELEBRATION, FLORIDA • BOHEMIAN HOTEL
APRIL 4-6, 2016
EARLY REGISTRATION: ONLY $395 PRIOR TO NOV 25, 2015
ADDITIONAL REGISTRANTS FROM SAME COMPANY SAVE $100
WWW.PUMPERPROFIT.COM
866-933-2653
DAY 1 & 2 - GEORGE HEDLEY
• BIZ-BUILDER BLUEPRINT ACTION
PLAN WORKSHOP
• BIZ-DEVELOPMENT, MARKETING & SALES
ACTION PLAN WORKSHOP
DAY 3 - STEVE BEECHAM
• BASS/ACKWARD BUSINESS WORKSHOP
TRADE AssociAtions
If you would like your wastewater trade association added to this list, send contact information to [email protected].
Serving the Industry
Visit your state and provincial trade associations
Alabama
Indiana
Nebraska
Alabama Onsite Wastewater Association
www.aowainfo.org; 334/396-3434
Indiana Onsite Waste Water Professionals Association
www.iowpa.org; 317/889-2382
Nebraska On-site Waste Water Association
www.nowwa.org; 402/476-0162
Arizona
Iowa
New Hampshire
Arizona Onsite Wastewater Recycling Association
www.azowra.org; 928/443-0333
Iowa Onsite Waste Water Association
www.iowwa.com; 515/225-1051
New Hampshire Association of Septage Haulers
www.nhash.com; 603/831-8670
Arkansas
Kansas
Arkansas Onsite Wastewater Association
www.arkowa.com
Kansas Small Flows Association
www.ksfa.org; 913/594-1472
Granite State Designers and Installers Association
www.gsdia.org; 603/228-1231
California
Kentucky
California Onsite Wastewater Association
www.cowa.org; 530/513-6658
Kentucky Onsite Wastewater Association
www.kentuckyonsite.org; 855/818-5692
Professional Onsite Wastewater Reuse
Association of New Mexico
www.powranm.org; 505/989-7676
Colorado
Maine
New York
Colorado Professionals in Onsite Wastewater
www.cpow.net; 720/626-8989
Maine Association Of Site Evaluators
www.mainese.com.
Long Island Liquid Waste Association, Inc.
www.lilwa.org; 631/585-0448
Connecticut
Maine Association of Professional Soil Scientists
www.mapss.org.
North Carolina
Connecticut Onsite Wastewater Recycling Association
www.cowra-online.org; 860/267-1057
Delaware
Delaware On-Site Wastewater Recycling Association
www.dowra.org
Florida
Maryland
New Mexico
North Carolina Septic Tank Association
www.ncsta.net; 336/416-3564
Maryland Onsite Wastewater Professionals Association
www.mowpa.org; 443/570-2029
North Carolina Portable Toilet Group
www.ncportabletoiletgroup.org; 252/249-1097
Massachusetts
North Carolina Pumper Group
www.ncpumpergroup.org; 252/249-1097
Florida Onsite Wastewater Association
www.fowaonsite.com; 321/363-1590
Massachusetts Association of Onsite Wastewater
Professionals
www.maowp.org; 781/939-5710
Georgia
Michigan
Ohio Onsite Wastewater Association
www.ohioonsite.org; 866/843-4429
Georgia Onsite Wastewater Association
www.onsitewastewater.org; 678/646-0379
Michigan Onsite Wastewater Recycling Association
www.mowra.org
Oregon
Georgia F.O.G. Alliance
www.georgiafog.com
Michigan Septic Tank Association
www.msta.biz; 989/808-8648
Idaho
Minnesota
Onsite Wastewater Association of Idaho
www.owaidaho.org; 208/664-2133
Minnesota Onsite Wastewater Association
www.mowa-mn.com; 888/810-4178
Illinois
Missouri
Onsite Wastewater Professionals of Illinois
www.owpi.net
Missouri Smallflows Organization
www.mosmallflows.org; 417/739-4100
80
Pumper • November 2015
Ohio
Oregon Onsite Wastewater Association
www.o2wa.org; 541/389-6692
Pennsylvania
Pennsylvania Association of Sewage Enforcement
Officers
www.pa-seo.org; 717/761-8648
Pennsylvania Onsite Wastewater Recycling Association
www.powra.org
(continued)
REPAIR & REMANUFACTURE
n
n
n
Industrial Blowers
Transfer Cases
Vacuum Loaders
n
Pump Trucks
n
Water Pumps
SALES
New & Used
n
Vac Trucks
n
Blowers
n
T–Cases
n
Water Pumps
www.powervacinc.com
Quality Workmanship | Professional Service
Competitive Prices | Warranty on All We Do
(262) 542-8989
www.pumper.com • Since 1979 November 2015
81
NATIONAL
Pennsylvania
Pennsylvania Septage Management Association
www.psma.net; 717/763-7762
Onsite Wastewater Systems Installers of Manitoba, Inc.
www.owsim.com; 204/771-0455
Water Environment Federation
www.wef.org; 800/666-0206
New Brunswick
Tennessee Onsite Wastewater Association
www.tnonsite.org.
National Onsite Wastewater Recycling Association
www.nowra.org; 800/966-2942
New Brunswick Association
of Onsite Wastewater Professionals
www.nbaowp.ca; 506/455-5477
Texas
National Association of Wastewater Technicians
www.nawt.org; 800/236-6298
Tennessee
Texas On-Site Wastewater Association
www.txowa.org; 888/398-7188
CANADA
Virginia
Virginia Onsite Wastewater Recycling Association
www.vowra.org; 540/377-9830
Washington
Nova Scotia
Waste Water Nova Scotia
www.wwns.ca; 902/246-2131
Ontario
Alberta
Alberta Onsite Wastewater Management Association
www.aowma.com; 877/489-7471
Ontario Onsite Wastewater Association
www.oowa.org; 855/905-6692
British Columbia
Ontario Association of Sewage Industry Services
www.oasisontario.on.ca; 877/202-0082
WCOWMA Onsite Wastewater Management of B.C.
www.wcowma-bc.com; 877/489-7471
Saskatchewan
Wisconsin Onsite Water Recycling Association
www.wowra.com; 608/441-1436
British Columbia Onsite Sewage Association
www.bcossa.org; 778/432-2120
Saskatchewan Onsite Wastewater
Management Association
www.sowma.ca; 877/489-7471
Wisconsin Liquid Waste Carriers Association
www.wlwca.com; 608/441-1436
Manitoba
Canadian Regional
Manitoba Onsite Wastewater Management Association
www.mowma.org; 877/489-7471
Western Canada Onsite Wastewater
Management Association
www.wcowma.com; 877/489-7471
Washington On-Site Sewage Association
www.wossa.org; 253/770-6594
Wisconsin
Steel Tanks
Aluminum Tanks
Patent Pending
Polished Aluminum Skirting and Tool Boxes
• 2016 International
• 2016 International
• 2016 Ford F-550,
• 2016 Ford F-550,
Terastar, 1000 Waste,
Terastar, 1100 Waste,
900 Waste, 300 Fresh,
950 Waste, 300 Fresh,
300 Fresh ............$77,500 Gas......................$65,000 400 Fresh ...........$80,500 Gas.....................$67,000
• 2016 Dodge 5500,
• 2016 Ford F-550,
1000 Waste, 300 Fresh
900 Waste, 300 Fresh,
..............................$74,000 Diesel ..................$73,500
4x4 ........................$79,500 Diesel 4x4 ...........$78,000
• 2016 Dodge 5500,
• 2016 Ford F-550,
950 Waste, 300 Fresh
950 Waste, 300 Fresh,
.............................$76,000 Diesel ..................$75,500
4x4 .......................$81,500 Diesel 4x4 ...........$80,000
Portable Restroom Trailers
13" Tires
23" High
8 Restroom
10 Restroom
12 Restroom
14 Restroom
16 Restroom
20 Restroom
trailers
Call about our new design to haul handicaps Used
also for sale
SLIDE-IN UNITS & USED TRUCKS AVAILABLE / MASPORT, JUROP & CONDE VACUUM PUMPS
CHECK OUR PRICES
LANE’S VACUUM TANK, INC.
3133 VANZORA RD. • BENTON, KY 42025
800.592.3308 • 270.527.9945
Rodne y Lane ’s CeLL 270.832.3793
82
Pumper • November 2015
Dewaters Overnight
Consistent Results
Low Energy Use
Self-Cleaning
If it will Floc, it will work.
>All Stainless Steel &
Plastic construction
>Roll-Off Frame
>Very Forgiving
>Amazing results
ITRDewatering.com or call: 317-539-7304
FOR
GET
EMAIL NEWS
ALERTS
Go to
pumper.com/alerts
and get started today!
™
Seal-R
Sizes:
12", 15", 18",
24", 30",
36", 42"
BrenLin Company, Inc
Manufacturers of Seal-R™ Products
888-606-1998 • www.seal-r.com
www.pumper.com • Since 1979 November 2015
83
NAWT EXECUTIVE ADMINISTRATOR: Donn Lesko
NAWT BOARD OF DIRECTORS:
Jeff Rachlin, President, PA
Gene Bassett, Vice-President, NM
Ralph Macchio, Treasurer, NY
Tom Ferrero, Secretary, PA
Tom Frank, Past President, OH
Jim Anderson, Ed. Comm., MN
John Creed, IN
Jace Ensor, NM
Bill Hall, CT
Mitch Okerstrom, MN
Kit Rosefield, CA
Susan Ruehl, OH
Mark Scott, MI
Hollis Warren, DE
Roger S. Winter, ON, Canada
2800 W Higgins Rd., Ste. 440, Hoffman Estates, IL 60169 • 1-800-236-NAWT (6298) • Fax 847-885-8393 • www.nawt.org
NAWT Vacuum Truck Training
Planned for the WWETT Show
By Dhru Bhatt
A
re you interested in attending the National Association of Wastewater
Technicians’ vacuum truck or inspector training course during
the WWETT Show Feb. 17-20, 2016, in Indianapolis? We have
incorporated both of these educational sessions into the curriculum of the
WWETT Show to offer them to a wider audience.
tanks. This will be followed by a presentation by Bob Wright and Kim Seipp
on troubleshooting systems. Frank Parker will conclude the educational
session with a discussion on inspecting drip systems.
Additional details regarding these and other WWETT Show educational
sessions can be found online at www.wwettshow.com or www.nawt.org.
Vacuum truck training course
The goal of the vacuum truck training course is that at the conclusion
of the session participants should be able to recognize trucks and their
associated equipment, understand the equipment’s function, understand
the vocabulary of pumping, how to apply safety principles, how to operate
the equipment safely, recognize materials they will encounter and some
they may have to avoid, recognize how their job is regulated by government,
and how to speak to customers with confidence.
2016 naWt HapcHuk scHolarsHip
The deadline for the 2016 NAWT Hapchuk Scholarship must be received
or postmarked by Jan. 1, 2016, to be considered. The scholarship application
has been posted at NAWT’s website at http://www.nawt.org/documents/
ScholarshipApplication2016.pdf.
The 2016 Hapchuk Scholarship assignment is as follows:
naWt educational day sessions
NAWT’s educational day lineup consists of two presentations given
by Tom Cianci of Alderon Industries. His first session will be on the basic
operation of electrical panels, and his second presentation will be on how
to use the information available from the panels to troubleshoot systems.
Claude Goguen, of National Precast Concrete Association, will also
be presenting. His topic will be what to look for when inspecting concrete
Option one
Build a short story around the two photographs (found at the NAWT
website). A homeowner is meeting with the septic professional to discuss
why his system is not working properly as indicated by a floating manhole
riser. The story should explain why the system may have gotten that way and
what will need to be done.
The short story should reference websites or articles where the information
can be found. You can change or enhance the photos and be creative about
how the story is told. The story can be no more than 1,500 words.
Option two
Using the same two photographs, create a short video that could serve
as a public service announcement for homeowners on how to avoid having
this problem. A video, cartoon, etc., is acceptable. Be creative!
All applications for the scholarship must be completed by you, the
applicant, and returned, if by postal service or email, with the form to the
NAWT office.
If you have questions regarding NAWT please feel free to contact us at
800/236-6298 or email us at [email protected]. ■
84
Pumper • November 2015
Custom Manufacturer of
Vacuum Trucks & Trailers
Aluminum 2 Compartment
With Jetter System
Portable Restroom Trucks
Aluminum 6000 Gal.
With Boom
We Manufacture & Ser vice W hat We Sell.
ASME Certified
Building DOT 407/412 Equipment
To learn more about
ITI Trailers and Truck Bodies,
call
1-888-634-0080
or visit
www.itimfg.com
WE’RE PUMPED!
UPCOMING TRAINING & EVENTS
YOUR SOURCE
FOR REAL LEARNING
to fit you in the right truck!
SAVE THE DATES!
COLORADO
2016 M2 with 4000 gal. Imperial Alum.
Tank, 350HP Cummins, Allison Automatic,
Air Ride, Full Lockers. 423335
2007 M2 with New 2500 Gal. Tank, 360
CFM Pump, Mercedes 260 HP, Allison 3000
RDS Auto., Air Ride Cab and Suspension,
Southern Truck. 418027
2009 Sterling A9500, 490 HP
2016 M2 with 2500 Gal. Imperial
Detroit 14.0L, Air Ride, Alum./
Tank, 380 CFM Pump, 300 HP
Steel Wheels, 2 matched
ISL Cummins, Allison 3000RDS
units. 384535
Auto., Air Ride, Diff. Lock. 386791
2007 M2, 33,000 GVW, Cat
Power, Allison 3000RDS
Automatic, Air Ride, DOT/
Serviced. 392545
Call See888-961-4185
our entire inventory at
Find us on
www.truckcountry.com
NEW and USED SALES • EXPERT SERVICE • PARTS • FINANCING
Colorado Professional Onsite
Wastewater Association
NAWT Troubleshooting &
Inspection Training
November 12-13 2015
Contact: Kim Seipp, 720.626.8989
[email protected]
P.O. Box 918 • Strasburg, CO 80136
YOUR SOURCE
FOR REAL LEARNING
Colorado Professional Onsite
Wastewater Association
NAWT Operation & Maintenance I
January 14-15 2016
Contact: Kim Seipp, 720.626.8989
[email protected]
P.O. Box 918 • Strasburg, CO 80136
Colorado Professional Onsite
Wastewater Association
NAWT Operation & Maintenance II
February 18-19 2016
Contact: Kim Seipp, 720.626.8989
[email protected]
P.O. Box 918 • Strasburg, CO 80136
–– WATCH THE NAWT WEBSITE AND INDUSTRY PUBLICATIONS FOR UPDATES ––
For more information call:
800-236-6298 WWW.NAWT.ORG
www.pumper.com • Since 1979 November 2015
85
Product Focus/cAsE studY
Grease Trap Service and Disposal
By Craig Mandli
DrAinBo DrAin AnD
greASe trAp treAtment
Bacteria/chemicals – Grease
BioStim Super Aug pill
Super Aug Pill time-release microbial
FOG treatment for outdoor grease traps
from BioStim is part of a sustained microbial maintenance program designed
to reduce fats, oil and grease that cause
foul odor, corrosion and sanitary sewer overflows. Since the waste load in
grease traps often exceeds what existing microbes can handle, treatment can
supplement the natural microbial colony by infusing it with multiple strains
of grease-eating bacteria. It contains no damaging chemicals, enzymes or
emulsifiers that can cause pass-through to the sewer system. 800/338-8812;
www.biostim.com.
ChempACe BioForCe pluS
Formulated for direct addition to drains and
grease traps, bioForce Plus bacterial waste degrader from Chempace is a blend of bacillus
strains cultured for their ability to digest all organic waste. The multienzyme-producing microbes
work to quickly break up grease, fat, starch and
carbohydrates, reduce sludge buildup and lower
BOD in the effluent wastewater. Shock treatments can immediately reduce
odors. When added during the time when drains are the least active, it establishes a strong bacteria population that continuously works to keep drainlines and grease traps free flowing. Regular injections are recommended to
maintain peak effectiveness and control odors. It is environmentally friendly
and safe to use in all drains. 800/423-5350; www.chempace.com.
Del Vel Chem Co. tSS
TSS (Total System Solution) liquid biostimulant
from Del Vel Chem Co. is designed to help eliminate
FOG and toxic odors in grease-removal systems. It
is created from highly humified peat sources, then
liquefied through a stabilization and extraction process. It stimulates existing microbes, transferring
FOG into naturally occurring byproducts of organic
degradation. It maintains its effect through the pipes
leading to the sewer lines without damage, reducing
maintenance and eliminating the need for trap pumpouts and pipe jetting.
It is available in cases of 12 16-ounce bottles, eight 64-ounce bottles or in
5-gallon pails. 800/699-9903; www.delvel.com.
86
Pumper • November 2015
Drain and grease trap treatment from Drainbo
is safe and all natural, certified by the Natural
Products Association, and is a USDA-certified
bio-based product. Once it is applied to the system, the multi-strain bacillus formula multiplies
rapidly, producing a film of FOG-digesting bacterial cultures that work to clean and maintain drainlines, while improving
the efficiency of the grease trap systems and eliminating grease layers. Regular applications will reduce and eliminate line/trap deposits, control odor
and reduce overall maintenance. It helps reduce the time needed to pump
out the trap, allowing a service technician to complete more jobs on a daily
route. 877/372-4626; www.drainbo.com.
Duke’S SAleS & SerViCe
Jetpower ii
JetPower II grease liquefier from Duke’s Sales &
Service is a liquid blend of surfactants and binding agents designed for applications through highpressure sewer cleaning equipment for cleaning and
controlling grease buildup in sewers, pump stations,
wastewater treatment plants and manholes. Applied
during normal sewer cleaning activities, the non-petroleum-based product
is mixed as a 1 percent solution either directly into the water tanks of the jetting equipment or an injector system, which can be configured for trucks, allowing the product to be delivered directly into the jetting system. When applied according to instructions, the agitation of the grease causes it to break
down into very small particles. The surfactants are responsible for this part
of the process, while the binding agents encapsulate and coat the tiny grease
particles, liquefying grease and preventing the particles from re-coagulating
downstream. 800/447-6687; www.dukes.com.
eCologiCAl lABorAtorieS
pro-pump hi-Count
PRO-PUMP Hi-Count liquid live bacteria from Ecological Laboratories is a blend of microorganisms selected
for broad-spectrum application in industrial and wastewater treatment. It contains more than 30 strains of bacteria to resolve the problems that occur in grease traps.
It’s designed to help rapidly break down and remove
fats, oils and greases that build up in drainlines and grease traps. Line blockages, surface solids, bottom solids and grease blocks can all be remedied, and
it can degrade long-strain fatty acids, reducing grease trap odors. The mixture
of live bacteria means regular treatment reduces trap surface solids, making
pumpouts more efficient. 800/326-7867; www.propump.com. (continued)
We own
the name.
You’ve earned
the name.
Since 1979
www.pumper.com • Since 1979 November 2015
87
Bacteria/chemicals – Grease
green wAy eArth workS
wAter treAt gt
Earth Works Water Treat GT ready-to-use allpurpose treatment from Green Way Products
by PolyPortables is formulated to repair and
maintain grease traps, septic systems, drainfields and wastewater holding tanks. It combines two natural technologies to control odor, reduce fats, oils and grease,
reduce corrosion and promote healthy wastewater containment systems.
The primary active ingredient, Histosol, is organic and binds up hydrogen
sulfide, mercaptans and ammonia to reduce odor. Selective bacteria strains
are added to break down grease and waste and reduce suspended solids.
It also reduces rancid odors associated with grease traps. For poorly maintained, solidified traps, pretreat traps 48 to 72 hours before pumping to reduce odor and speed pumpouts. It will also condition the inside of a pump
truck’s holding tank while en route, reducing foul tank odors. It is available
in mulberry and pine fresh fragrances, and offered in 1-, 5-, 7- and 55-gallon
containers. 800/241-7951; www.polyportables.com.
J & J ChemiCAl eVergreen
greASe trAp treAtment
EverGreen Grease Trap Treatment from J & J Chemical contains specially selected bacterial strains, enzymes and growth-promoting factors aimed at facilitating breakdown of oils, grease and wastes. Even in
typical low-pH grease trap environments, it will break
down FOG, reduce BOD and reduce VFA that cause
odors. It can be used for continuous maintenance to
keep the trap functioning properly and odor free. To
reduce buildup during inactive periods, continue to dose the grease trap
weekly. 800/345-3303; www.jjchem.com.
Jet inC. Bio Jet 7 pluS
Bio Jet 7 Plus nonhazardous and nontoxic bacterial aid
from Jet Inc. is used to degrade FOG, fatty acids and lignin,
while lowering BOD, COD and nitrates. When added to a
system, the bacteria attack grease and organic materials,
converting them into liquid and then into carbon dioxide
and water. Continuous use can lead to a significant decrease in odor, maintenance and emergency blockages, according to the maker. 800/321-6960; www.jetincorp.com.
case studY
Grease diGester
helps keep drainline clear
Problem: The owner of a Menasha, Wisconsin, restaurant saw his system backing up
into the three-compartment sink every five weeks. The drainline would plug up and the
restaurant would close early to clean up the foul smelling mess. This resulted in a loss of
business and compromised sanitary conditions in the restaurant.
Solution: Speedy Clean Drain and Sewer
completed a thorough cleaning of the 50-gallon indoor grease trap. They installed one
Trap-Cleer dosing pump injection system
from Lenzyme/Trap-Cleer into the mainline
located under the three-compartment sink
feeding into the grease trap. Liquid TrapCleer was dosed in at 2 ounces per evening. It
is designed to keep the system flowing properly and consume much of the grease, extending the time between clean-outs and servicing.
Result: Several months later the system continued to operate normally. Only a
small amount of grease built up in the trap. The restaurant hasn’t shut down and the
odors disappeared. The trap required pumping after eight months of operation. Based
on a recommendation to clean the system when the grease level reaches one-third capacity, the restaurant scheduled cleanings on a four-month interval. 800/223-3083;
www.lenzyme.com.
kAFko internAtionAl
oil eAter CleAner-DegreASer
Formulated to eliminate the need for multiple
cleaning solutions, Oil Eater Cleaner-Degreaser
from Kafko International is effective in dissolving
grease, oil and grime from areas such as storage
tanks, engines, tools and grease traps, and can be
used in pressure washing machines. Noncorrosive,
nontoxic and nonflammable, this eco-friendly, lowVOC cleaner penetrates rapidly and rinses off easily
with no residue. The highly concentrated, water-based cleaner contains no
acids, abrasives or petroleum solvents, and will not harm the skin. The formula includes a mixture of nonionic surfactants, emulsifiers, water softeners
and other biodegradable ingredients. It is available in 1-, 5-, 30- and 55-gallon containers, and a 275-gallon tote. 800/528-0334; www.oileater.com.
one BioteChnology Bioone
BioOne bacterial inoculant from One Biotechnology is designed to degrade fats, oils, grease and other
organic matter in commercial kitchen drainlines and
grease traps through natural biological digestion.
The treatment contains live vegetative bacteria with
no emulsifying agents or added enzymes. 800/9514246; www.1biotechnology.com.
(continued)
88
Pumper • November 2015
I’m proud
of my industry.
I belong to an elite group of business people
who keep homes and communities safe, clean
and healthy. My colleagues and competitors
are true professionals who care about their
work and about customers’ welfare. Members
of this industry are some of my greatest
role models and best friends.
I work with the greatest people in the world.
Lead the way
For your customers,
your industry,
and your business
www.pumper.com • Since 1979 November 2015
89
Bacteria/chemicals – Grease
roeBiC lABorAtorieS roeteCh
SeptiC SyStem CleAner
Regular use of Roetech Septic System Cleaner from
Roebic Laboratories can help prevent clogging of inlets and outlets. Septic systems receiving wastewater
from food preparation areas tend to have high influent levels of FOG, BOD and sanitizing agents. This is
formulated to handle high-load wastes and works
throughout the system degrading FOG, proteins, starches and paper, in addition to many types of cleaners and sanitizing agents used in the food service industry. 203/795-1283; www.roetech.com.
rootX greASe-X Biozyme
Grease-X Biozyme preventive maintenance
treatment from RootX is designed to keep fats,
oils and grease and other organic matter from
building up in pipelines. It coats pipelines,
grease traps, interceptors and lift stations with
a concentrated microorganism. Coating on
the pipeline walls acts as a lubricant that helps
reduce backups. The microorganisms secrete enzymes that digest FOG and
reproduce and spread throughout the system. Instead of breaking the FOG
into smaller pieces, it is designed to eat away at the grease and prevents
buildup in drains/sewers for a long-term maintenance application. For best
results, apply the all-natural, non-caustic and nonpolluting product every
two weeks. 800/844-4974; www.rootx.com.
Grease handlinG equipment
AQuA-zyme DiSpoSAl
SyStemS 30-yArD
DewAtering unit
The 30-yard open-top roll-off dewatering
unit from AQUA-Zyme Disposal Systems can be filled with 22,000 to 25,000
gallons of grease trap waste at 1 to 2 percent solids in about two hours. After
draining 24 hours, the unit can be picked up using a standard-capacity roll-off
truck and transported for solids disposal. Sludge volume can be reduced by 80
percent, with reductions to 98 percent in BOD, COD, FOG and TSS. Effluent is
clear. The unit has few moving parts, and filter media size can be selected according to the particulars of the job. Standard equipment includes a roll-over
tarp system; side, floor and center screens; 1/4-inch floor plate; 7-gauge side
plates; four door-binder ratchets; eight drain ports; two inlet ports; and a longhandle scraper. Units have an average life span of 12 to 14 years and are available in a 15-yard size. 979/245-5656; www.aqua-zyme.com.
BuCkS FABriCAting
roll-oFF DewAtering
VACuum tAnk
Roll-off dewatering vacuum tanks from
Bucks Fabricating allow workers to fill up
tanks on site with one truck and a few rolloffs. They are available with epoxy coating
and removable dewatering baskets that help eliminate the need for multiple
containers. Dewatering can reduce dumping volume at a treatment plant or
landfill. 800/233-0867; www.bucksfab.com.
90
Pumper • November 2015
CApe CoD
BioChemiCAl CompAny
DrAinmASter SyStem
The DrainMaster System for automatic injection into restaurant grease waste systems
from Cape Cod Biochemical Company
takes the guesswork out of applying a grease
waste maintenance product. It is automatically injected using a timed metering pump that can be programmed to
inject as much or as little product as needed on a daily basis. Daily injections lessen the amount of product necessary and reduce service intervals.
800/759-2257; www.septiconline.com.
ConSoliDAteD
FABriCAtorS
roll-oFF tAnk
Roll-off tanks from Consolidated Fabricators can be used with pumps, filters, dewatering units and vacuum boxes. Designed
for on-site storage of water and liquids, the
8,500-gallon tank with 1/4-inch-thick walls measures 20 feet long, 8.5 feet
wide and 95.5 inches high. With a roll-off underframe, the tank has smooth
interior walls, multiple valves and an interior stainless
ball float with exterior tank level gauge. 800/635-8335;
www.con-fab.com.
CruSt BuSterS AgitAtor
The Crust Buster hand-held power agitator from Crust Busters
has an 80-inch shaft and a two- or three-blade propeller that mix
a septic tank or grease trap in five minutes. It comes with 2-, 4and 6-foot extensions, and a short three-blade shaft that adapts
to the two-blade unit. 763/878-2296; www.crustbusters.com.
Downey riDge
enVironmentAl
Sm Bg 10,000
SerieS
greASezillA
The SM BG 10,000
Series Greasezilla from Downey
Ridge Environmental comes preassembled, allowing for quicker on-site
installation and startup. It processes concentrated raw trap waste into a
marketable commodity – a clean product that has moisture content of less
than 1 percent. Its hydronic heating system burns brown grease, producing the petroleum-free, green, renewable biofuel. The system can be accompanied by three 10,000-gallon double-walled process tanks built with
a 3-inch interstice filled with a poured insulation, resulting in efficient
heating and code compliance. It requires 120-volt power. 304/658-4778;
www.greasezilla.com.
Grease handlinG equipment
in the rounD
DewAtering horizontAl
DewAtering DeViCe
The horizontal biosolids dewatering system from In The Round Dewatering has
a stainless steel drum with perforated
plastic tile lining. The drum is mounted on a roll-off frame for easy transport
and unloading. Water trays allow containment of discharge water. An 18,000to 25,000-gallon batch is mixed with polymer before being filtered in the rotating drum, driven by a 1/2 hp variable-speed electric motor with a heavyduty chain and sprocket. The turning eliminates crusting and wet pockets to
produce uniform, consistent results. The dewatered material dumps easily
and the drum is self-cleaning. 317/539-7304; www.itrdewatering.com.
nozzteQ Super goBlin
greASe eAter
The Super Goblin Grease Eater nozzle from
NozzTeq has four front jets and 10 rear jets
for clearing grease. It has smooth-walled inner
chambers that preserve the powerful laminar water
flow generated by a pump or jetting truck. Preserving smooth flow means
that it generates tightly focused, high-velocity jet streams that strip fats, oils
and grease from pipe walls and move them efficiently downstream and out
of sewers. It has 12 pounds of stainless steel with replaceable jet orifices,
rated for 10,000 psi minimum burst. 866/620-5915; www.nozzteq.com.
reCoVere eSep
wASteQuip
Anti-theFt greASe VAult
Wastequip Anti-Theft Grease Vaults provide
safe, simple storage of used food grease. The
lids have interlocking lid plates, leaving no
edges; a shielded lock; and a heavy-duty grate.
Available in middle-dump or end-dump configurations, with drop-in box or flat grates, the lid and
grate system is standard on grease containers and can be retrofitted on most
existing grease containers. Lid assembly takes no more than 15 seconds and
requires no welding or tools. The user slides the two plates together, aligns
the holes, attaches the grate, and puts a padlock in place. Available in 100-,
208-, 294- and 360-gallon sizes, the containers have been thoroughly tested
against leakage and have a lip overhang that prevents spills. They can be easily emptied by vacuuming or dumping. 877/468-9278; www.wastequip.com.
weStmoor ConDe proVAC
The Conde ProVac preassembled industrial
liquid waste pumping system from Westmoor
Ltd. is designed to promote efficient grease trap
pumping. The unit is quiet and lightweight and
pumps at 120 gpm. Flip a switch to start the unit
in vacuum mode for pumping. The built-in exhaust deodorizer keeps odor at a minimum. Flip
the switch to pressure mode for off-loading. It can be used for servicing locations not suitable for large vacuum truck hoses, including indoor or remote
difficult-to-access jobs. 800/367-0972; www.westmoorltd.com.
Grease interceptors
The ESep trap grease processor from RecoverE accepts grease as-pumped from
the interceptor and separates it from water and most solids through its energyefficient, multi-stage GreaseBuster process. No additives are required, the water
and solids are returned to the customer’s
process, and the brown grease is recovered as a pasteurized, low-water biosolid. The fully automated and instrumented unit effectively eliminates trap
odors, and can be scaled to the customer’s needs, whether 1,000 gpw or
300,000 gpd. 269/271-4977; www.recovere.biz.
SCreenCo SyStemS
DuAl SCreen SyStem
The high-capacity Dual Screen System for septic and grease receiving from
Screenco Systems is constructed of aluminum with stainless steel screens, with
a collection sump and a high-capacity
6-inch drain. The screen has two 3/8-inchgapped stainless steel bar screens at opposing angles, with the front screen virtually self-cleaning. It is a nonmechanical, simple way to remove large pieces
of trash, rocks and other debris from the flow stream. This unit has a 4-inch
telescoping inlet hose that moves laterally and can be easily connected to any
vacuum truck or other flow stream. The system is portable, and the 19.5 square
feet of screening area allows for continued use and is easy to rake clean to the
garbage drain tray. It can treat more than 500 gpm. Various gapped screen sizes
are available. 208/790-8770; www.screencosystems.com.
Bio-miCroBiCS Foghog
FOGHog grease traps (under 50 gpm) and
interceptors (over 50 gpm) from Bio-Microbics combine grease/water separation
with a lightweight, corrosion-resistant, user-friendly design. Units are PDI and IAPMO certified, are designed to remove 80 to 95 percent of fat, oils and grease
from commercial kitchen wastewater, and can be easily installed under the
counter or prior to treatment system inflows from 20 to 100 gpm in the commercial kitchens where food is prepared. Noncorrosive, internal components come preassembled for easy installation. Removable internal baffles
promote easy cleaning of the liner. A custom-fit sealing gasket retains moisture and odors. The pre-engineered lid provides stability with lightweight
structure. 800/753-3278; www.biomicrobics.com.
CAnplAS enDurA Xl
The Endura XL hydromechanical grease interceptor from Canplas is designed for convenient cleaning and service access. A dynamic inlet baffle allows
self-cleaning of upstream blockages and easy access
to the flow control, even when buried at depths up to
10 feet. Pre-plumbed with three outlet options and an
integral sampling port, it includes an outlet well system to
minimize discharge of solids beyond the interceptor. It is available in two models – a 75 gpm (XL75) and a 100 gpm (XL100) – with working
liquid capacities of 156 and 257 gallons. Both are designed to support installation in remote pumping applications. 888/461-5307; www.enduraxl.com. ■
www.pumper.com • Since 1979 November 2015
91
Product News
SJE-RhombuS
StaRtER boxES
Select Start starter boxes from SJERhombus are designed for water and
wastewater applications, including
575-volt three-phase pump chambers, sump pump basins, irrigation
systems, lift stations, and air compressors. The boxes enable users to
field select voltage (208, 240, 480 or 575) based on applications. Features include wide-angle float or pressure switch to activate the self-protected combination motor controller, adjustable motor overload and multi-tap transformer. Models with or without through-door pump disconnects are available. 888/342-5753; www.sjerhombus.com.
WatER Cannon foam inJECtoR
Coxreels
attaChment
designed to
proteCt hose
from strain damage
in the
SPOTLIGHT
By Ed Wodalski
The Hose Strain Relief Kit from Coxreels protects hose fittings and connections from damage when the hose is fully extended on the reel.
“The Hose Strain Relief Kit extends the life of equipment by protecting your
hose from excessive localized strain,” says Jerry Medley, vice president of
sales and business development for Coxreels. “The kit secures the hose to the
drum reel and helps protect the hose at the fitting connection as well as the
transition from the hose reel riser to the drum.”
The accessory is available for hand-crank and motorized reels with hoses
between 1/2 and 1 1/2 inches in diameter. Each kit contains two clamp sizes
to accommodate various hose-wall thicknesses. Between sizes for lightweight,
soft-wall and cloth-covered hoses are available.
A slot system enables various-sized clamps to be screwed to a backer strip
on the inside of the drum.
“All Coxreels drums are fully powder coated inside and out before assembly
for maximum corrosion protection,” Medley says. “The installation process
ensures there is no damage to the powder coat.”
While not designed for smaller jetter hoses, the kit can be used for any 3/4inch O.D. hose or larger. The kit is recommended for all hand-crank and motorized reels; existing reels can be modified to accommodate the kit. 800/2697335; www.coxreels.com.
92
Pumper • November 2015
The foam injector from Water Cannon is designed for
light- to heavy-duty pressure washing. It delivers up to
5,000 psi with a maximum flow of 5.3 gpm. The foam
injector operates with cold or hot water
(up to 140 degrees F) pressure washers
and delivers a spray pattern that ranges
from a straight stream to 50 degrees wide.
800/333-9274; www.watercannon.com.
VaCtoR manufaCtuRing
hxxpoSE nozzlE
The HXXpose nozzle from Vactor Manufacturing is designed for hydroexcavation applications and is compatible with the company’s line of vacuum excavators as
well as other makes and models. It produces a zerodegree stream of water and is rated for pressures up
to 3,200 psi, providing an 18-degree cone of coverage. It features tungsten carbide internals and a 1/2inch, corrosion-resistant FNPT stainless steel casing
and a urethane outer coating to protect the operator from
electrical shock. 800/627-3171; www.vactor.com.
gouldS WatER tEChnology
3Sd pump SERiES
The 3SD Pump Series from Goulds Water Technology, a Xylem brand, is a submersible sewage pump
that combines dual hard-face mechanical seals with
a 300 Series stainless steel keyed shaft motor. It comes
in single- and three-phase options with a range of 1.5
to 5 hp, supporting several hydraulic requirements.
866/325-4210; www.goulds.com. ■
Industry News
Liberty Pumps forms employee stock ownership plan
Liberty Pumps, a family-owned company the past 50 years, has implemented an employee stock ownership plan (ESOP). The ESOP will not
change company operations and the leadership team will
remain in place.
Curry Supply names director of finance
Curry Supply Co. named Betsy Kreuz director of finance. She will be responsible for preparing financial
statements, summarizing results, establishing banking
relationships, working with auditors and establishing inBetsy Kreuz
ternal financial policies.
Budget Attachments & Parts launches website
Budget Attachments & Parts launched a mobile-friendly website,
www.budgetap.com. The site features industry information and specifications on attachments and parts for skid-steers, forklifts, loaders, telehandlers, tractors and backhoes.
GPS Insight, Hydra-Flex recognized for growth
GPS Insight ranks 2,734 on the 2015 Inc. 5,000 list of fastest-growing
private companies in the United States, with a three-year
sales growth of 133 percent. Hydra-Flex ranks 3,047 on the
list, with 114 percent growth.
industry-related books, music CDs and T-shirts.
Carlson authored a popular book on vacuum
truck maintenance, Pumper 101 – The Complete
Guide to Owning and Operating a Vacuum Truck,
that remains in print. He also wrote a number of
novels. Using the name The Pumper Gang, Carlson
recorded two CDs for pumpers, with humorous
songs including “Suck It Up,” “I Could Have Been a
Pumper,” and “A Straight Beats a Full House.”
In 2004, Carlson nearly died when he suffered Bob Carlson
an aortic aneurysm while driving a new truck to display at the Pumper &
Cleaner Expo in Nashville. The truck careened down a highway embankment in Texas. His death was caused by complications related to a follow-up
operation in 2012, according to his son, Bobby Carlson.
Carlson ended his last Truck Corner column in July 2014, with this advice:
“My final message is the same as the first: Get to know your equipment and how it operates best. I have often told my kids, ‘You can’t know
too much.’ So keep on learning, and more importantly, keep on pumping!”
Carlson, who lived in College Station, Texas, is survived by his wife,
Penny, five children and two grandchildren. He can be seen singing one of
his pumping-themed songs with his granddaughters on this video posted on
his Facebook page in 2014: https://www.facebook.com/icarus.barnabus.9/
videos/780894598628648/
Memorials may be sent to Neema House at http://www.neemavillage.
org/Sponsor_a_Baby_Donate.html ■
Redbox+ names vice president
Bill Weber
Redbox+ named Bill Weber vice president of franchise support. He has 20 years of experience in the franchise industry.
Global Pump, Mersino launch used-equipment sites
Global Pump and Mersino, sales distributor for Global Pump, launched
used-equipment sites. Availability, model, age, hours and cost of the equipment can be accessed at www.globalpump.com and www.mersino.com.
10,000 Attendees from 53 Countries
EDGE becomes exclusive brand of Manitou Americas
EDGE-branded products, formerly part of Compact Equipment Attachments (CEAttachments), will become the exclusive brand of Manitou Americas, primarily in association with Gehl and Mustang products.
Over 80 Educational Sessions
Vacuum truck columnist, industry truck builder
Bob Carlson passes away
Robert “Bob” Carlson, longtime writer of the Truck Corner column in
Portable Restroom Operator (PRO) magazine and an occasional contributor
to Pumper magazine, passed away Oct. 17. He was 65.
Carlson dispensed advice on vacuum truck maintenance in the column, which began before COLE Publishing bought the magazine dedicated
to the portable sanitation industry and continued until 2014. Sometimes
injecting humor, he answered reader questions and conducted an annual
Truck Corner quiz.
Carlson had been involved in the pumping industry since starting to
work at his family’s Arizona-based vacuum truck building company, Glendale Welding, in 1979. He was manager-owner of the business from 1986 to
2009. During that time, he became well known to contractors in the wastewater industry through the Pumper & Cleaner Expo (now the WWETT Show)
as an exhibitor. For many years he sold trucks on the show floor, along with
Ideas to Boost Profits
www.wwettshow.com | 866.933.2653
Water & Wastewater Equipment, Treatment & Transport Show
(continued)
www.pumper.com • Since 1979 November 2015
93
Marketplace Advertising
THE SLIDE IN
WAREHOUSE
450 Gallon
Aluminum Slide-In
IndustrialOdorControl.com
ROTATING
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A Broad and Economical Range of Odor Control Solutions
Pictured: Super Wolverine 8# Unit
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Industrial Duty
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watercannon.com
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866-NO-STINK
Makers of the Wolverine Brand
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Call for Pricing
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Is NOT your Ordinary
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• Safer for People,
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Waterblasters & Accessories
Used Equipment Sales
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The best package on the
market includes:
713-641-6006
www.boatmanind.com
• 4-Gas Air Monitor
(3 Year Sensor Warranty)
• 7’ Tripod
• 3-Way Fall Protection
R. Nesbit Portable Toilets introduces:
The Sani-Klip
• Work Winch
• Full Body Harness
Add a Blower with 15’ of duct for only $350!
Add a 5 Minute Escape Respirator for only $500!
SM
800.362.0240
www.mtechcompany.com
800-951-4246
www.onebiotechnology.com
DREDGING & DEWATERING SERVICE
• Municipal and Industrial • Digester and Lagoon Cleaning
A COST
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Fluid Technology, Inc.
www.fluidtechnologyinc.com
94
Pumper • November 2015
(513) 241-1600
Fax (513) 756-1995
CONTACT: KATIE/AMY
R. NESBIT PORTABLE TOILETS
724-652-8232
www.best-portable-toilets.com
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Marketplace Advertising
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290 Alpha
Drive, Pittsburgh PA 15238
800.556.0111
800.556.0111
412.252.7000
surcopt.com
• 35 HP Vanguard
• 10 gpm @ 3850 psi On Sale For Only
• 325-Gallon Tank • 300’ Hose $
• General Pump
32,995!
32
995!
Fully loaded! Call for details!
1-800-213-3272
surcopt.com
Traps and Interceptors For
Grease, Solids, Lint, Oil & Hair
SOLD
Reach over 25,000 professionals
each month and sell your equipment in the classified section.
• NO Rust or Corrosion
• Lightweight
• Very Cost Effective
• Sizes up to
560 Gallons
• Made in the U.S.A.!
RANTY!
LIFETIME WAR
Certified by P.D.I.
800-541-8004
[email protected]
www.pumper.com
www.AshlandPolyTraps.com
ScreencO
Systems
WHAT’S YOUR
BACK WORTH?
TRIPOD
LID &
PUMP
LIFTER
ROTARY
LOBE
PUMPS
Technical Features:
• Self Priming
• Positive Displacement
• Pulsation Free
• Low Shear Operation
• Reversible Rotation
• Flows up to 5,000 usgpm
• MIP Design =
Maintenance In Place
• Only weighs 28 lbs.
• Heavy-duty Aluminum
construction
• Folds to fit on hose deck • Available in 4-5-6 ft
• Max load 600 lbs.
models
• Saves back injuries
• Lifts stubborn tapered
• Auto brake winch
lids
208-790-8770
[email protected]
www.ScreencoSystems.com
612.435.7300
www.boerger.com
www.pumper.com • Since 1979 November 2015
95
classif ieds
see photos in color at www.pumper.com
ADVERTISING
Sanitation RemindeR PoStcaRdS,
BuSineSS caRdS and cuStom
coloR decalS: We are your resource
for marketing your business. Call 781844-8600 or visit us and see samples at
www.sanitationpostcards.com
(PBM)
AERAToRS
Blue Diamond E T P 80 heavy-duty linear
diaphragm air pumps $225. 800-7178807
www.Roland-Turbo-Aerator.com
www.whiteseptic.org
(PBM)
Aerators: Multiflo alternative replacement $325 + shipping. Alternative replacement, NEW FILTER SOCKS, 30 per
case $370 + shipping. Spring clips to hold
filter socks in place, $3.86 per clip. alternative Jet aerator available $425.
Call us at 800-717-8807 or email us at
[email protected]. www.RolandTurbo-Aerator.com. Multi-Flo® and NAYADIC® are registered trademarks of Consolidated Treatment Systems, Inc. used here for
reference purposes only.
(PBM)
BAcTERIA/chEmIcAlSSEPTIc
Your name or service on the label! We
print it in color! We make it look good!
12 boxes to a case.
PBM
800-717-8807
BloWERS
Roots 827PD Blower: Less than 20
hours of use. Blower came off a 2015
Vac-Con combination sewer cleaning
truck. ..................................... $15,000
call Fredrickson Supply
616-949-2385, mI
P01
BUSINESSES
National Grease Recycling Inc. Let us
teach you how to recycle restaurant’s waste,
fryer grease and oil (yellow grease) only. Big
$. Over 30 years experience, will guide you
through complete process from collection to
processing to marketing to end users. Don’t
lose your trap business to competitors that
offer both services. We also buy cooking oil,
unprocessed, anywhere in the country. Call
for information. References available - many
success stories. Dewey Walker, 813-7046599 or 813-758-2552.
(PBM)
Septic & grease trap pumping business
(well-established for 50 years), located
on the Eastern Shore (DE, MD, VA). Over
2,000 residential customers. ’07 Freightliner - 2,500 gallon, ’99 Volvo - 3,800 gallon; ’09 Pipehunter w/’05 Ford F250, camera w/ locator, $550,000. Possible owner
partial financing. Also available: 14 acres,
house, 2 shops, land application permit
for grease trap waste. Serious inquiries
only. Contact [email protected]
443-235-5979
(P11)
Well-established (1966) septic tank pumping
business in Minneapolis, MN, south Metro
counties for sale. Second owner retiring
after 23 years. 2003 Mack Granite, 400hp
Allison, 3,500-gallon aluminum Jay’s tank,
866 NVE pump, built on new truck in 2003.
1990 Mack CH, single axle, 250hp, 5-speed,
2,500-gallon aluminum Jay’s tank, 360 NVE
pump, built 1999. 2,500 customer database. $120,000. Call Greg at 952-469-2489.
[email protected]
(P12)
Portable toilet business for sale in Illinois.
95 units, sinks, handicapped, trucks, trailer.
Established 10+ years with approximately
300 loyal customer base. $200,000. Contact
Steve at [email protected] or
815-685-0555
(P11)
PARADISE FOR SALE! Bee’s Honey Pots,
Inc., portable toilet company established in
1983 in the beautiful Florida Keys is for sale.
Based on Big Pine Key, Bee’s is the oldest
established and largest portable toilet company in the Keys. Sole owner and operator
for the past 30+ years wants to go fishing!
Interested? Call 305-872-2287.
(P12)
Septic tank cleaning & inspection service
business for sale in Central Maine. Owner
is branching out after 20 years and wants
to sell this part of the business. Profitable,
turnkey business with a loyal customer
base. Two pump-truck operation (1) 2000
GMC - 2,500-gallon capacity, 136,000 miles.
(2) 2004 Peterbilt – 4,500-gallon capacity, 129,000 miles. Serious inquiries only!
$257,000. Call 207-782-1620 or email
[email protected]
(PBM)
aRe You moVinG to FloRida? Would you
like to start a septic and sewer cleaning business? I have license - will sponsor. For more
information call Larry at 931-248-1284. (PBM)
For Sale: Northeast Ohio portable restroom company. Company consists of approximately 800 portable restrooms with 42
handicapped-accessible units, 16 handwash
stations, 5 shower units, 2 delivery trucks, 4
service trucks and 3 delivery trailers. This is
a 12-year-old company with many long-term
customers and documented yearly growth.
Owner is retiring. For serious inquiries please
contact Rich at 440-223-4877.
(P02)
Fully-equipped long island, nY cesspool
cleaning company for sale. Established
50+ years serving Nassau & Suffolk Counties with excellent reputation and high-repeat customer base. 516-993-0446 (P01)
www.Rooterman.com. Franchises available with low flat fee. New concept. Visit
website or call 1-800-700-8062. (PBM)
Rotary Fan Press Mobile Unit. Size 36
dual channel. Hydraulic capacity: 70gpm.
Solids loading capacity: 1,050 d.s. lbs/
hr. Polymer blend/feed system. Conveyor.
Control panel w/touch screen. Fully loaded. GREAT SHAPE. .................. $250,000
616-516-1451, mI
P12
Portable septic and grease receiving stations, dual-screen design. Screens that really
work - simple, non-mechanical. Set it up anywhere. 208-790-8770 screencosystems.com
[email protected]
(PBM)
DRAINFIElD
RESToRATIoN
comPUTER SoFTWARE
Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
FreeRouteManagementSoftware.com.
(P11)
DEWATERING
1996 Terralift in good condition. Still
in use, no repair needs, new engine.
Bought new machine. ..... $10,000 OBO
P11
call 704-902-4602, Nc
Water/Solids Separator: New motor and gear box. Built in-house and
worked perfectly, only not large enough
for our production needs. Was built to
separate grease trap waste water from
solids. Will handle 100gpm liquid waste
with solids. Cost to build over $8,500.
Will sell for first $4,000. This separator
will be great for a low-volume grease
trap service company. Call Bill or Danny
weekdays 10:00 am to 4:00 pm.
877-904-3183
P11
SUBMIT YOUR
CLASSIFIED AD
ONLINE at
www.pumper.com
New and used terralifts for sale starting at
$20,000 used and $38,000 new. Financing
available. Call John at AerraTech 413-2984272.
(PBM)
hAZARDoUS WASTE UNITS
New 3,200 U.S. gallon, carbon steel, DOT certified, 407/412 vacuum tank, dump type with full
open rear, door and a Presvac PVB 750 vacuumpressure pump installed on a 2015 Peterbilt 348
cab and chassis. (Stock #13634 A-D) www.
VacuumSalesInc.com, (888) VAc-UNIT
(822-8648)
(PBM)
2015 Presvac/Freightliner: DOT certified
3,200-gallon polished stainless steel. Full
dump/door vacuum truck with Moro PM100
vacuum pump. Automatic, Cummins power.
46k rears, 20k front. Must see! KLM Companies 617-909-9044
(PBM)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
96
Pumper • November 2015
JETTERS-TRAIlER
2007 Freightliner with Presvac 3,200gallon DOT-certified stainless steel
dump door with Demag 200 750cfm
27” vacuum pump. 46k rears, 18k front.
80,000 miles. Excellent condition.
Klm companies
617-909-9044
PBM
Pioneer 5,500 U.S. gallon, carbon steel trailer
with pump package. (Stock# 0220C) www.
VacuumSalesInc.com (888) VAc-UNIT
(822-8648)
(PBM)
Xtreme Flow Trailer Jetter hot/cold!
Model# HJ2TA8536, tandem axle trailer,
35 hp Vanguard 10 gpm @ 3,850 psi,
325-gallon water tank, 300' hose, General pump. Fully loaded! List $36,995.
On sale for $32,995.
800-213-3272,
www.hotjetusa.com
PBM
1993 Gmc 1-ton Jetter: 35gpm FMC
pump, 3/4" hose, 500-gallon plastic
tank. ............................... $14,500 OBO
Other jet trucks and trailers available.
608-835-7767, WI
PBM
2007 Volvo VhD64B w/X-Vac X-12
body. Great used dealer-serviced and
work-ready truck. 12-yard debris tank.
Hibon 27" blower. 1,000 gallons water
w/20gpm General pump @ 4,000psi.
750K Hotsey boiler. .............. $110,000
Jason 303-301-7684, co
[email protected] P12
INSURANcE
Paying too much? Slow certificates?
Claim problems? Rates keep going up?
Want a fresh start? We can help:
c a l l 8 0 0 - 4 5 4 - 1 9 7 0 (PBM)
2001 Peterbilt Vactor 2100: C-10 CAT,
push-button Allison. 80gpm @ 2,000psi.
61,000 municipal miles. Exceptionally
clean unit. Ready to work. Delivery available. CHAMBERS MOTOR CO., Boring,
Oregon .................................. $109,500
call John 503-887-0070 PBM
2003 Super Products combo camel
truck with a Sterling cab with manual
transmission. The truck has 110,000
miles. Truck has a 16" PD blower on it.
Truck runs, drives and operates great.
Tires are in good condition. No accidents
or issues. Truck is located in Chicago IL.
............................................... $66,000
P12
mark 773-491-6093, Il
JET VAcS
2007 Vac-con: Powerful Hibon PD
blower, Sterling 2007 chassis model
LT9501. 350hp, Allison automatic transmission, 10' x 8" aluminum telescoping
boom with pendant control station, wireless remote control. 1,300-gallon water
tank, Deutz aux. engine - 4,600 hours.
12-cubic-yard debris tank, winter recirculating system. Hydroexcavating package, hydraulic pipe rack (holds 3 pipes
- curb side). Gone through and serviced
by Vac-Con dealer. Equipment in good
condition. 22,050 miles. ....... $130,000
call Fredrickson Supply
616-949-2385, mI
P11
Jack Doheny Supplies Inc. offers a full range
of late model combo units and DOT industrial
vacuum loaders. Call us @1-800-3DOHENY.
(PBM)
Vac-Con V390LHA combination unit with
Roots 827 blower, 1999 International Model 2554 cab and chassis. (Stock #3918C)
www.VacuumSalesInc.com, (888) VAcUNIT (822-8648)
(PBM)
2006 Volvo cab & chassis with a Vactor 2110
combination vacuum loader and high-pressure sewer cleaning system. (Stock #3483C)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
lEASE/FINANcING
JETTERS-TRUcK
hYDRoEXcAVATING
EQUIPmENT
2005 International 7600 hXX PD Unit:
CAT C13 engine, 1,300-gallon hot water
capacity, 8” unit, 13-yard debris. 9,138
hours, 81,233 HUB miles. Extra clean &
work ready. .......................... $185,000
Email [email protected] or
call chad 586-725-0374, mI P11
Vac-Con industrial machine mounted on a
pre-owned 2006 Sterling cab and chassis.
(Stock #8593C) www.VacuumSalesInc.
com (888) VAc-UNIT (822-8648) (PBM)
1999 clean Earth Safe Jet Vac: Sterling chassis, 20,000# front axle/40,000#
rear, tandem. Allison automatic transmission, Caterpillar engine engine
hours: 12,197; miles: 63,044. 12-cubicyard hot-dip galvanized debris hopper,
1,300-gallon water tank capacity. Meyers 80gpm, 2,000psi water pump. Roots
824 15" blower. New Cyclone separator.
Rebuilt transfer case output, nosecone
fuel tank was coated, new Kevlar polydrive chain for blower. Complete service
including chassis, new tires (not pictured). In 2014 this unit was at our shop
and had the following parts replaced:
debris body inlet tube, debris body outlet
cone, inner and outer boom tubes and
seals, Meyers water regulator. This is an
ex-municipal unit with lots of life left in it
and it ready to work! ................ $65,000
Visit www.brownequipment.net
for more pictures and info.
call Brown Equipment at
800-747-2312
P11
North Star commercial credit: Commercial loans for trucks or equipment, flexible
purchase programs to fit your budget, 21
years in the industry. Contact Tom myers,
877-804-2274.
(PBM)
Quick and easy financing for new or used
equipment — without all the headaches.
credit is not an issue. We have working
capital available for commercial equipment purchases $20,000 to $2,000,000.
BSG Services - Call 866-259-5370 or email
[email protected]
(PBM)
Western Equipment Finance, a bankowned direct lender, is committed to continuing to help you prosper. All equipment
types, new or used; we have the best rates
and terms you deserve. App-Only Financing and credit decisions within an hour. Call
the team you can trust, Jim Stekl at Western Equipment Finance 701-665-1647.
[email protected] (PBM)
mIScEllANEoUS
Good used concrete molds for sale. 24"
Eccentric cone form, bottom female pallet,
48" x 48" barrel form, top male pallet, bottom female pallet, 48" x 48" extended base
form, 12" tall flat lid form and cone wire jig.
Call 618-228-7702
(P12)
PARTS & comPoNENTS
Everything to dress up your truck! FREE
FULL-COLOR CATALOG. Phone: 800-2706003. Website: virgofleet.com. Virgo Nationwide, 8027 Foster Ave., Brooklyn, NY 11236
(PBM)
PoRTABlE RESTRoomS
Portable toilets for sale. Fiberglass, 1015 years old. $50 per unit. 850-944-0580
Pensacola, FL
(P11)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
www.pumper.com • Since 1979 November 2015
97
PoRTABlE RESTRoomS
Portable Washrooms / Heated / Showers
/ Combo Units Heated Units, Sinks with
foot pumps
www.extreme-jon.ca
P11
800-563-6159, AB
10 new PolyJohn Highrise toilets with lifting hooks and roofs. Purchased new.
Used for 3-month contract. $750/each.
2007 Chevy C5500 6.6 Duramax, aluminum tank (1,100-gallon waste, 400 fresh),
washdown pump, Masport HXL4DE, toilet
carrier, 308,000 miles - $20,000. Email
for pictures [email protected]
605-880-1699
(P11)
Large selection of used portable toilets including Satellite, PolyPortables, Maxum 3000
in red, blue and tan. One 400-gallon Satellite
slide-in vacuum tank with Conde pump. 83"
x 16' x 7' expanded metal trash trailers with
two doors on top and doors on back. Please
call Stephen for single units and package
deals at 806-202-2489
(P11)
PoRTABlE RESTRoom
TRAIlERS
2009 Dodge 5500: 6.7 diesel, auto., new
950-gallon 650/300 aluminum tank, Conde
SDS6, 115cfm Honda 9hp electric start.
www.pumpertrucksales.com. Call JR. @
720-253-8014, CO.
(PBM)
2014 Restroom SR 30x10: $45,900.
This is a BRAND-NEW 10-station executive restroom trailer. This trailer sits on
our patented SoftRide air-ride suspension that cushions the ride while towing, thus preserving your investment for
years to come. The most enticing feature is the GOLO feature that drops the
trailer all the way to the ground at your
events, giving it a modular appearance.
No stairs needed as your first step will
be directly into the trailer. This trailer is
100% aluminum. No steel is used which
causes rust over time. We also built
this trailer without using any wood. You
won’t need to worry about your wood
rotting over time. Rust and wood rot are
the 2 biggest complaints that restroom
trailer operators have. We've eliminated
that problem with our trailer.
call 561-414-4481
P11
or 954-571-9369
www.SoftRideTrailers.com
youtube.com/softridetrailers
ADA Restroom Trailer: 2012 Wells Cargo (UltraLav). ADA stall + 1 men + 1 women. Great
shape, kept under roof. Heat, A/C, water tank.
Hydraulics lower trailer to ground. $25,000.
540-765-7845 Roanoke, Virginia
(P12)
2011 chevy 3500hD 4x4: 100 fresh/
285 waste stainless steel tank on custom aluminum flatbed with 8 ft. tool box.
Perfect winter truck with 40,000 miles
and Boss snow plow mount. ... $32,500
Jake 218-298-1291, mN P12
6-station portable restroom trailer 10 X 36
certified ADA accessible for sale. Divided 3
stations 1 end and 3 on opposite end for men’s
vs women’s. Floor plan and photos available.
Contact [email protected] or
325-653-6904 for more information. Buyer
will need to furnish ramps. $35,000. (P02)
7-stall Black Tie trailer: 3 women stalls
and 2 sinks; 1 men stall, 3 urinals, 2 sinks.
Call 843-283-3749.
(P11)
2 Decons, 28' Tonto, 18' Royal, 2001 ASCI,
16' Presidential, 26' Presidential, portable toilet hauler trailers. 315-437-1291, NY. (PBM)
Two (2) restroom trailers for sale,
both have men/women side, one has
2 units on each side and the other has
one unit on each side. Heater and air
conditioner in both units. Built in sewage tank, must have water supply and
electric supply. $9,000 for smaller unit
and $11,000 for larger one. Will make
deal if you want both.
740-483-9049, oh
P12
complete Portable Toilet service
truck mount units (turn-key), mounted on your truck or ours. Tool boxes,
dual work stations, dc10 washdown
pump, reversible vacuum pump, hose
reel, set up complete, toilet racks available. 1100 waste/400 fresh: $21,000,
1700 waste/600 fresh: $23,500. Any
custom options or sizes available!
Texla Services
936-641-3938
www.texlaservices.com P11
PoRTABlE RESTRoom
TRUcKS
2002 Hino FB1817 Cab-over pre-emissions.
83,000 pampered miles, 17,600 GVW,
700-gallon waste/250-gallon fresh, Masport
HXL4V auto-oiler pump, 2-place toilet carrier. Runs strong and has a solid tank. Great
for getting in and out of tight spots. This is
a must-see truck. Delivery to the lower 48
states possible. Terry 734-654-8855 (P11)
2001 Isuzu: 105,000 miles, V8 auto,
PW/PL, 300/110 Best stainless tank.
14 ft. bed carries 6 units. Drop gate.
................................................ $23,500
P12
231-250-1483, mI
2003 Ford F650 portable restroom truck
with 200/1,000 stainless steel tank. CAT
engine runs, but needs work. $6,000.
304-266-7147
(P11)
2001 International: DT466 engine, Allison
MD 3560 transmission. 98 miles on rebuilt
engine. 75% or better on 11R22.5 tires.
3,000-gallon tank. 602-438-7402
(P12)
2007 Kenworth T270 aluminum 2,000gallon $53,000; 2006 International 4300
1,350-gallon $39,000; 2002 International
4300 1,350-gallon $27,000. 256-757-9900
or www.pbsos.com
(PBM)
2006 Gmc: Duramax diesel, Allison auto.
New aluminum tank 400 waste/200 water,
Conde pump, Honda motor. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
PoSITIoNS AVAIlABlE
GapVax, Inc., a nationally recognized manufacturing business, is seeking a talented,
highly motivated individual to fill a full-time
Sales Position in the Midwest (Iowa based
preferred) region. GapVax is the leading
manufacturer of industrial and municipal
vacuum units and hydroexcavation units in
the United States. We provide the most reliable, comprehensive, and efficient mobile
vacuum units in the industrial and municipal markets. Specifications of the position
are listed on our website, www.gapvax.
com, click on the Now Hiring link in the left
hand column. Send resumes to Lthomas@
gapvax.com or 575 Central Avenue, Johnstown, PA 15902.
(CPMGBM)
Northeast Regional Sales Manager position:
Super Products LLC, a leading manufacturer of truck-mounted vacuum equipment,
is looking for a sales growth-orientated Regional Sales Manager to build customer and
distributor relationships throughout a portion of the Northeast. In addition to being a
frontline contact between the company and
its customers, the Regional Sales Manager
will be responsible for providing technical
support to customers and staff as well as
work closely with management to perform
forecasting, competitor analysis, company
representation at industry events and other
sales-related functions. Super Products
LLC is an Alamo Group Company. For more
information, a complete listing of qualifications and to apply, visit: www.alamo-group.
com and select Super Products.
(P11)
Busy and growing Michigan-based company
(established in 1977) looking for experienced
CCTV OPERATORS, JET/VAC TRUCK OPERATORS, and HYDROEXCAVATION TRUCK OPERATORS to work in the mid-Michigan and
outlying areas. Positions to start immediately. Experience with CUES equipment, Granite
Software and Lateral Launch helpful. 401k,
health insurance, eye and dental available.
Competitive wage based on experience.
Email resume to [email protected]. Bring or mail resume to 512 McGraw
Street, Bay City, MI 48708.
(P12)
Submit your classified ad online!
www.pumper.com/classifieds/place_ad
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
98
Pumper • November 2015
PUmPS-VAcUUm
a
PoWeR Vac, inc. For all your vacuum truck
needs. New and remanufactured blowers,
transfer cases, water pumps. Buying cores.
262-542-8989
(P11)
Buy & Sell all makes and models, new & used
vacuum pumps & high pressure water pumps,
and good used replacement parts. Call for an
inventory sheet and save. www.Vacuum
SalesInc.com, (888) VAc-UNIT (822-8648)
(PBM)
RENTAl EQUIPmENT
Liquid vacs, wet/dry industrial vacs, combination jetter/vacs, vacuum street sweeper &
catch basin cleaner, truck & trailer mounted jetters. All available for daily, weekly,
monthly, and yearly rentals. VSI Rentals, llc, (888) VAc-UNIT (822-8648)
www.vsirentalsllc.com
(PBM)
2013 International 7600 WorkStar:
Classy Truck of Year 2014. Lots of
chrome. Max Force 12.4L, 8LL transmission, Eagle interior. Only 51,000 miles
and 3,200 hours. 20,000 front, 40,000
rears, 20,000 tag, good tires. Imperial
5,000-gallon stainless steel tank, NVE
Challenger 500cfm pump. NO FET TAX!
............................................. $175,000
call 715-938-0119, WI
PBM
2006 mack Vision cXN613: Mack
427 engine, 5,000-gallon tank, 426,017
miles, dump. .......................... $98,000
For more information please call
305-805-9226 English
786-295-1981 Español
P11
a
Roll-oFF TANKS
1999 Freightliner: Cummins motor,
pre-emissions, 8LL transmission. All
tires are new, very low miles - 159,250.
................................................ $25,000
call 715-938-0119, WI
PBM
New 4,000-gallon roll-off tank with
new Fruitland hydraulic-drive pump. Use
with any roll-off truck. Ready for work.
................................................$34,500
Klm companies
PBM
617-909-9044
SEPTIc TANK FoRmS
Two (2) 1,000-gallon one-piece septic tank
molds, four (4) 1,000-gallon two-piece
molds, four (4) 850-gallon one-piece molds:
$2,000 to $5,000. Tools and fittings also
available. Also available -- New 4" supply/transfer hose for dry cement. Central
KY. 270-524-0047 or 270-498-4286 leave
message.
(P11)
SEPTIc TRUcKS
2007 Freightliner M2 Business Class: CAT
C7, 250hp, 6-speed manual, air-ride suspension. 2,500-gallon tank, 425cfm liquidcooled pump, large tool box. Very clean and
ready for delivery. Call 734-309-2093 for
complete specs and pictures. Free delivery to
the continental U.S. 734-309-2093 (P11)
1985 mack truck, 3,600-gallon tank
with Jurop 260 pump. Good condition.
Call for more info. ......... Asking $19,500
717-938-3581, PA
P11
Turn-Key Vacuum Tank Units: 3,600gallon, unit mounted on your truck or
ours; $23,500. 2,500-gallon truck units;
$20,000. 1,500-gallon truck units;
$17,000. Self-contained vacuum skids,
1,000-gallon; $11,000. 2,500-gallon
painted tanks ready to mount; $13,000.
PortaPotty trucks and any custom options or sizes available!
Texla Services
936-641-3938
www.texlaservices.com P11
1999 Freightliner FL-80: Mileage 455,000,
newer CAT 3126 motor 180,000 miles ago.
Eaton-Fuller 8-speed transmission with low
and low low. Hendrickson suspension, locking rears. 3,250-gallon steel tank, National
Vacuum Equipment (NVE) 367 Challenger
Max Pack liquid-cooled vacuum pump
with flushing kit. 60" Alum Line under the
rail tool box. 3" rear pump valve, 6" rear
dump valve, 4" front side valve. $23,000.
Call 734-854-2242
(P11)
2006 International septic truck: International engine, Allison automatic transmission, 2,500-gallon tank capacity.
................................................$36,500
For more information please call
305-805-9226 English
P11
786-295-1981 Español
2009 International 4300: New tank,
new NVE pump, air brakes. 300 fresh/
2,300 septic. A/C, air-ride seat. Runs
excellent. 230k miles, well-maintained
.............................................. $49,500
P11
360-739-0570, WA
2005 International: 335hp CAT engine,
278,000 miles, 10-speed transmission,
a/c, cruise. New 2,500-gallon tank,
stainless hose trays, and Jurop R260,
364cfm vacuum pump. Showroom quality truck. ................................ $42,500
Eugene 740-259-5555, oh P11
1997 Ford truck, 3,500-gallon tank,
Jurop R260 pump. Good condition. Call
for more info. ................ Asking $22,000
717-938-3581, PA
P11
2002 International 5600: C10 CAT
375hp, 9LL. 20front, 20pusher, 46rears.
New drive and pusher tires. Steers are
about a year old. 4,000-gallon Imperial
& Masport 400 liquid-cooled pump both
put on a year ago. 200' of hose. Truck
only has 166,000 miles. It is working
daily so mileage will change. ... $67,500
Dave 612-221-6355, mN P11
2003 International 4400 DT466 pump
truck. 450k miles, well-maintained, original owner, runs great. 9-speed EatonFuller transmission, 2,500-gallon steel
tank, Moro M-10 vacuum pump, tool
boxes on both sides. New tires and rear
brakes, air drivers seat. .......... $28,500
call Jeff 760-749-3600, cA
[email protected]
P11
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
www.pumper.com • Since 1979 November 2015
99
SEPTIc TRUcKS
Ford lTl 9000: Cummins 13-speed,
NEW Imperial 4,000 gallon & Masport
400 liquid-cooled pump. New tag axle,
and 140' of 3" hose! This truck is ready
to go! ..................................... $56,500
Dave 612-221-6355, mN P11
1996 International: 6-speed, 2,500gallon tank, new transmission and drive
line, Fruitland pump. 218,282 miles. It's
a good truck, just upgrading to a newer
truck. Price includes hoses! If you have
any questions, please feel free to call!
P12
580-332-5157, oK
2013 Freightliner m2-112: 21,445
miles, Progress 3,600-gallon aluminum
tank w/Masport 400 & deodorizer. Detroit DD13 450hp. Fuller 10-speed, jake
brake. 16k front, 40k rears. DEF/CARB
compliant. Air ride, air seat, A/C, power
mirrors, windows & cruise. Removable
vinyl graphics. Full service records, excellent condition. More photos/details
available upon request. ......... $128,500
[email protected]
805-674-7222, cA
P12
2012 International 7500: MaxxForce10 engine, 10-speed, 18,000 front, 20,000 rears.
Vacutrux 3,775-gallon vac tank, Wallenstein
753 vac pump. $115,000 CDN. Truro, NS
902-895-8559
(P11)
2009 International 7500: MaxxForce10 engine, 10-speed, 18,000 front, 23,000 rears.
4,075-gallon Vacutrux vac tank, Fruitland
500 vac pump. Hoist & vibrator, auto greaser,
110-gallon water tank. $107,000 CDN. Truro,
NS 902-895-8559
(P11)
1994 chevy 3500 Kodiak pump
truck for sale. Excellent condition. New
tires, rebuilt engine, vacuum pump.
............................. Asking $18,000 OBO
803-308-5758, Sc
P11
2006 Kenworth T-600: CAT C-13,
10-speed, 5,000-gallon tank. 420cfm
Jurop pump, double frame, 20k axle,
20k lift axle. Completely overhauled, runs
GREAT! Looks GREAT! Won “Classy Truck
of the Month” in Pumper Magazine's
February 2013 issue! ....... Only $79,995!
P11
call 678-859-1256, GA
1999 mack with 4,000-gallon waste
tank made by US Tanks. 324,000 miles.
Jurop LC420 liquid-cooled pump. New
paint, polished wheels, hose trays and
toolbox. 90% tread. Cold A/C. Very clean
on the inside and out. ............ $53,000
P11
352-317-2527, Fl
1999 International 4700: DT466E,
367,000 miles, 2,300-gallon T-Line
tank, 2 tool boxes, 3" inlet, 4" outlet,
Battioni pump, new transmission 2,000
miles ago. Under CDL. ... $27,500 OBO
906-863-7778, mI
P11
2006 International 7500: HT 570 engine, 10-speed transmission, 220,000
miles, air ride, 18-40 axles, 3,600-gallon
tank, National Vacuum pump. Nice truck.
Shawnee, Oklahoma ...............$70,000
405-273-3799, oK
leave message
P11
must See this Sweet 2003 Pete! Lely
3,600 gallon, aluminum hoisted tank w/
full-opening rear door. NVE460 vacuum
pump, 110-gallon water tank w/DC10
pump. Always garaged. Very nice truck.
Buy it now! ............................ $95,500
217-337-5996, Il
P12
2003 Freightliner: 2,600-gallon tank.
Only 102,000 miles. Tank & pump installed on truck in 2010. Truck in great
shape. Ready to work. ............ $42,500
248-685-1948, mI
P11
2004 Mack Granite: 427 with 13-speed.
Imperial 5,500-gallon tank with stainless
hose rack, hoist, rear-opening door and vibrator. NVE blower. $69,000 or best offer.
920-434-2888
(P11)
2001 Freightliner: 6-speed manual,
2,500-gallon tank w/rear dump, heated
valves, Battioni 8000 vacuum pump.
Ready for work. .............. $40,000 OBO
724-837-6084, PA
PBM
1994 Chevy 3500 Kodiak pump truck for sale
excellent condition. New tires, rebuilt engine, vacuum pump. Asking $25,000 OBO.
803-308-5758
(P11)
2007 Freightliner M2: CAT C7 with 250hp,
6-speed manual transmission, 180k miles.
New 2,500-gallon vacuum body: Best of
everything. $50,000. Call 734-309-2093 for
complete specs.
(P11)
1986 International diesel vac truck,
2,100-gallon, Fruitland vacuum pump.
$9,500. 337-230-1026
(P11)
2002 International 4400: DT466, 269,000
miles, Allison 3060. 2400 Jays hoisted tank,
NVE 747 blower, 3" and 6" discharge. New
injectors. 12,000 lb. front, 20,000 lb. tag,
20,000 lb. rear. 218-744-4443
(P11)
2012 International 4300 with
103,000 miles. 6-speed transmission.
2,500-gallon aluminum tank, 40-gallon aluminum freshwater tank. 350cfm
Masport pump, 3,000psi mounted jetter.
Runs, pumps and jets great! ... $69,000
P11
Billy 770-365-2566, GA
New 3,800-gallon Tremcar aluminum
sanitation/oil non-code truck-mount
tank. Two (2) 4" inlets with 1/4 turn
hand valves, One (1) 6" rear discharge
with air-actuated valve, Two (2) 20"
manways, Two (2) 10" fill covers on top
of tank. Installation available. ..$30,000
call 203-238-6768, cT
Ask for Tommy or Jay
P01
1995 Freightliner: Detroit Series 60, Fuller
13-speed, 3,365-gallon vac tank, Masport
pump. www.pumpertrucksales.com. Call JR.
@ 720-253-8014, CO.
(PBM)
1987 Kenworth T600A: CW CAT 6-cylinder.
Eaton-Fuller 15-speed. 8-bag A-R suspension.
3,365-gallon vacuum tank, Masport 75 pump.
$31,000. www.pumpertrucksales.com. Call
JR. @ 720-253-8014, CO.
(PBM)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
100
Pumper • November 2015
1996 Western Star: Detroit Series 60,
18-speed transmission. Hendricks suspension. 3,365-gallon vacuum tank, Masport
400 pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
1994 Peterbilt 377: Detroit Series 60,
10-speed transmission. 3,365-gallon vacuum tank, Masport HXL pump. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
2005 Ford F750 XlT: 5.9 Cummins, 245hp,
7-speed, 122,500 miles, under CDL. New
1,850-gallon vacuum tank, new Patriot 300
vacuum pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
2002 Freightliner FL70 with a Presvac
2,300 US gallon carbon-steel vacuum
tank and Fruitland pump. (Stock# 4427C)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
SERVIcE/REPAIR
Dynamic Repairs - Inspection camera
Repairs: 48 hour turn-around time. General Wire, Ratech, Ridgid, Electric Eel, Gator
Cams, Insight Vision, Vision Intruders. Quality service on all brands. Rental equipment available. For more info call Jack at
973-478-0893. Lodi, New Jersey. (PBM)
TANKS
Eight great older pump trucks - $35,000
each. Big power. Jake brakes. 3,365-gallon
vacuum tanks, Masport pumps. All makes &
models. www.pumper-truck.com. Call JR @
720-253-8014, CO.
(PBM)
Pre-owned 2000 International 4900 cab and
chassis with a 2,500 U.S. gallon carbon-steel
vacuum tank. Complete with a Jurop R260
vacuum pump package. (Stock #8516V)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
2006 Kenworth T800 quad-axle cab & chassis with a 2001 Somerset 4,500 U.S. gallon,
full-opening rear door, vacuum tank and
Robushci Series 65 vacuum blower. (Stock#
8893C) www.VacuumSalesInc.com (888)
VAc-UNIT (822-8648)
(PBM)
Pre-owned 3,000 U.S. gallon carbon steel
vacuum tank with a Masport H75W vacuumpressure pump installed on a 2000 Mack
CH613 cab and chassis. (Stock# 8498C)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
Pre-owned 2005 International 7500 series
cab & chassis with a Progress 4,200-gallon
(200 water; 4,000 waste) vacuum tank with
a Wittig RFL100 vacuum pump and a General
EKL22 water pump. (Stock# 8646V) www.
VacuumSalesInc.com (888) VAc-UNIT
(822-8648)
(PBM)
100 - 2011 Wichita 500 bbl. (21,400
gallons) portable frac tanks. Epoxy lined.
Delivery available.
P11
call 815-341-0375
or email [email protected]
3,600-gallon Presvac aluminum tank. H75
Masport liquid-cooled pump setup with
frame. Asking $9,500 for both. Tank and
pump are 10 years old and in good shape.
508-454-8265
(P11)
For sale: Two (2) 3000 Transway vacuum
tanks. Full-lift, rear-open door. Clean tanks
used for oil. No pumps. Can load. $5,500
each. Roanoke, VA 540-309-4973 or email
for pic [email protected]
(P11)
Bladder tank, 52,800 gallons, 18ft x 105ft,
rubber/canvas L bag. Vented with two 4"
valves and one 6" valve. Very good condition - never moved. $10,000 OBO. John at
[email protected] or 406-581-5692. (P12)
Vacuum Tanks - New: Sizes from 1,0004,300 gallons. All complete! Delivery available. www.JEagleTanks.com. Contact
Jerry: [email protected] or 800721-2774.
(PBM)
2008 LMT 3,000-gallon carbon steel vacuum tank. (Stock# LMT3000V) www.Vac
uumSalesInc.com (888) VAc-UNIT (8228648)
(PBM)
Pre-owned 4,000 U.S. gallon, carbon-steel
vacuum tank. (Stock #4000V) www.VacuumSalesInc.com (888) VAc-UNIT (8228648)
(PBM)
TRAIlERSVAcUUm/TANKER
ToolS
crust Busters: Portable, lightweight machine, guaranteed to mix up septic tanks and
grease traps! Save time and money! www.
crustbusters.com, 1-888-878-2296.(PBM)
T&T Tools, Probes, Hooks: Probes feature
steel shafts with threaded and hardened tips.
The insulated mighty Probe™ tested to
50,000 volts. Top Poppers™ open manhole
covers easily. Free catalog. www.TandT
tools.com. Phone 800-521-6893. (PBM)
ToYS
2003 International 4300: DT 466 new inframe overhaul; Allison auto., 136k miles,
used 1,200-gallon steel vac tank, under CDL;
PV3 vac pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
2008 Ford F750: 260 Cummins, 7-speed,
rear locking differential, New 2,500-gallon
vac tank, new Jurup pump. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
Pre-owned 2,000 U.S. gallon, stainless steel
vacuum tank with a Masport HXL75V vacuum pressure pump package (Stock# 6008C)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
Septic pumper and vacuum die-cast toy
trucks: In your choice of colors and logos,
several cabs available. Call 877-450-2100,
write to Granite State Collectibles, PO Box
440, New Ipswich, NH 03071; or www.
granitestatecollectibles.com.
(PBM)
FILL
Imperial Vacuum Trailers: In stock,
6000- and 6300-gallon aluminum singlecompartment Imperial vacuum trailers.
call Kyle
800-558-2945 Ext. 424 PBM
Pumper Trailer: Moro pump, Honda
GX690 motor. 75" tall, 80" wide, 3,900
lb. empty weight, 415cfm, 29psi, aluminum Tank. Short lead time. ..... $34,700
call 952-412-5889, mN
Probizinc.com
P12
a job opening
BID OUTan upcoming job
ANNOUNCE
contracted services offered
SELL
used equipment
OBTAIN
a position wanted
FINd IT
IN THE
2000 Peterbilt: 300hp CAT, 9-speed, rear
locking. Excellent condition. New 2,500-gallon vac tank. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
CLASSIFIEDS!
In Pumper magazine and on the web.
Pumper.com
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
www.pumper.com • Since 1979 November 2015
101
TRAIlERSVAcUUm/TANKER
2015 Acro Vacuum Trailer: Stainless steel
6,000 gallon, DOT certified double conical
with air-ride suspension. Aluminum wheels
all positions, full hose trays, OSHA walkways
and railings. Vacuum pump option either hydraulic or self-contained. KLM Companies
617-909-9044
(PBM)
TRUcKS mIScEllANEoUS
2003 Gmc 5500: 340,000 miles, 600gallon slide-in aluminum vacuum tank
(400/200) + 500 extra storage. 1,000
lb. electric lift gate. Fresh inspection, no
a/c, runs well, no mechanical problems.
................................................. $8,900
919-817-6142, Nc
P11
1989 Ford LTL9000 tandem with 450hp
CAT and 8LL transmission. 3,500-gallon
hoisted industrial tank (does need a new
hydraulic pump to lift tank) and Transway
650cfm pump (ANIMAL). 4 new batteries,
new air compressor, new front tires. Reliable truck, great for pump stations, deep
pumps, far runs. Due to lack of CDL drivers, must sell. Does not have full-opening
rear door. Pump alone new goes for $15k.
Real money maker. Asking $20,000 OBO.
Call Vinny 845-674-7790.
(P11)
TV INSPEcTIoN
2002 Ford E-450, Night Owl Series
camera, fleet maintained, one owner.
................................................ $37,950
P11
call 719-494-4927, co
or visit letsrollautoandequipment.net
SOLD
2007 Presvac PV750 3,300-gallon vac unit
on 2005 Mack truck. Just serviced and in
good condition with 592,298 miles and
16,337 hours. Asking $85,000. Call Vista Environmental, Inc. 804-752-4815
(P12)
Ford E350 van, excellent condition, RST
System, POSM Software, Omni 3 camera
with zoom feature, pan and tilt. 5,400
miles, 2,800 generator hours, transmission recently replaced. PRICE REDUCED
$21,895. For more information call
856-981-5668, NJ
or email [email protected] P11
2011 QUES camera truck with K-2 wireless
system, Lamp 2 and CVC 460 on 2011 Ford
E450 with 6.8-liter and Onan 7hgjae-2132e
generator. 50,884 miles. Clean inside and
out. $21,600. 702-664-4315
(P12)
VAcUUm EQUIPmENT
Industrial Vacuum hurricane 500,
refurbished 2007, 1,960 hours, John
Deere 6068, 2,350cfm. Capable of 27"
HG-Mercury. Everything works.
call Scott 813-918-6844, Fl P11
1999 Sterling with a 3,200-gallon Cusco
Master Vac high-dump unit. (Stock# 3378V)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
WANTED
Wanted: Portable toilets, handicap toilets,
and hi-rise units. Please contact Lance 561346-9296 or [email protected] (P12)
Wanted to Buy: Vactor 2100s and late model
Guzzlers. Cash. Phone 800-336-4369. (PBM)
Wanted: Used vacuum tanks, 2,500-gallon
to 4,500-gallon. No junk - must be in good
shape. CASH PAID! Phone 501-776-8505.
(P11)
WATERBlASTING
Gardner Denver T-375M: Bare Shaft pump.
Gardner Denver T450M Bare Shaft pump
NLB 20-200: 12 gpm @ 20,000 psi. Gardner
Denver LC-1500: 390 gpm max, 15,000 psi
max. NLB 36-200 6 gpm @ 36,000 psi. HT150S 25 gpm max 10,000 psi max, Shell Side
Machine, Wheatley 165: 30 gpm @ 10,000
psi, Wheatley 165: 17 gpm @ 20,000 psi.
Wheatley 125 with aluminum bronze fluid
end. Boatman Ind. 713-641-6006. View @
www.boatmanind.com.
(PBM)
WATER JETTING EQUIPMENT: We sell, repair and retrofit water blasters. Visit us at:
www.waterjettingequipment.com or phone
714-259-7700.
(PBM)
VAcUUm loADERS
Sell your equipment in Pumper classifieds
Reach over 25,000 potential buyers each month when you
list your equipment in the classified section. Plus, your
listing is placed automatically online at the Pumper website.
In addition, your ad will be placed in the Pumper e-Trader,
an electronic magazine that is e-mailed to readers.
That’s three ways to move your equipment out of the yard!
Why wait?
Go to
pumper.com/classifieds/place_ad
Scan the
code
with your
smartphone.
Keith huber manufacturers demo
unit for sale! Reduced pricing! 450hp
2015 Kenworth T800 with 2,600 miles
w/Berringer PD tank system. Robuschi
1,660cfm blower system coupled with a
3,500-gallon tank. ... $242,731 inc. FET.
[email protected]
P11
228-832-0992
2001 Gap Vax HG57 WET/DRY on Volvo
WG64, 5,500 cfm, 27” Hibon blower, Cummins engine, chassis tank and bag house, in
good condition, ready for work. KLM Companies 617-909-9044
(PBM)
Pumper
AverAge
Monthly
CirCulAtion
reaches
24,800
readers!
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
102
Pumper • November 2015
8749 PolyJohn PUMPER 9X10.875 Steve_FINAL-TOPRINT.indd 1
4/7/14 5:13 PM
Dump Trailer /
Tractor Combo
Stainless Steel 316
> DOT 407/412 Code Tank
> 1600 CFM Blower
> 27" HG
> 9000 US Gallon Tank
> Axle Spacing & Tank Size
Configured To Your
State Regulations
Powervac 3800
w/ Dump Chutes
Quality…
…is our Trademark
> 3800 CFM Blower
> 27" HG
> Wet & Dry Loading
> 10" Dump Chutes SS 304
> 16 Cubic Yard Tank
Pup Trailer
> DOT 407/412 Code Tank
> 3600 US Gallon Tank
> 6" Piping To Connect
To Vacuum Source
> Axle Spacing & Tank Size
Configured To Your
State Regulations
Work with us ... We listen!
4131 Morris Drive
Burlington, Ontario, Canada L7L 5L5
Fax: 905-681-0411
Nationwide Sales & Service
800-387-7763 | 905-637-2353 | www.presvac.com
Pumper
DEDICATED TO THE LIQUID WASTE INDUSTRY
®
November 2015 www.pumper.com
The
Wild
West
Working North Dakota’s energy frontier,
Big Muddy Septic finds partners, offers
a one-stop-shop approach to service
Page 16
Reelin’ in
the Years
Third-generation Rhode Island pumper
utilizes improving technology to serve
customers better Page 42
It
It’s’sHere!
Here!
2015
2015Tax
TaxRelief
ReliefHas
HasArrived
Arrived
WeWe
have
have
over
over
2020
trucks
trucks
available
available
forfor
immediate
immediate
delivery.
delivery.
Check
Check
outout
ourour
fullfull
inventory
inventory
online
online
at at
www.satelliteindustries.com
www.satelliteindustries.com
or or
callcall
your
your
Area
Area
Manager
Manager
forfor
fullfull
details!
details!
Remember,
Remember,
trucks
trucks
must
must
bebe
IN IN
SERVICE
SERVICE
by by
December
December
31,31,
2015
2015
to to
qualify!
qualify!
Year
Year
Tank
Tank
Gallons
Gallons Chassis
Chassis
* *
Price
Price
2016
2016 ALUM
ALUM
4000
4000
PETE
PETE $ 136,939
$ 136,939
2016
2016 ALUM
ALUM
2150
2150
HINO
HINO
2015
2015
STEEL
STEEL 1600
1600
2016
2016 STEEL
STEEL
2015
2015
950
950
STEEL
STEEL 950
950
$ 115984
$ 115984
FORD
FORD $ 93,364
$ 93,364OvO
evr e2r020
ReRaedaydy TruTcrukscks
to tDoeDliveliv
er er
RAM
RAM $ 77,977
$ 77,977
FORD
FORD $ 69,112
$ 69,112
* Prices
* Prices
do do
notnot
include
include
FETFET
or shipping
or shipping
FBO
FBO
MNMN
www.satelliteindustries.com
www.satelliteindustries.com| |800-328-3332
800-328-3332
www.pumper.com • Since 1979 November 2015
3
Bio-Products, Packaging and Marketing Experts
Customer’s ask for
Monthly Treatment
BOOTH
3026
Septic Kit
Click on Contractors Page:
www.lenzyme.com
FREE Private Labeling • Root Control
Septic Solutions • Grease Solutions • Drainfield Solutions
1-800-223-3083
Or text to 920-288-2847
See video at
www.arcticblaster.com
The Amazing
ARCTIC
BLASTER
Thawing Device
> Thaws pipes
above & below
ground
> Use on plastic,
copper or ABS
>Perfect for
roof drains
& electrical
conduits
ARCTIC BLASTERS INC.
SUNDRE, ALBERTA
PH:
4
Pumper • November 2015
403.638.3934
FAX:
403.638.3734
In ThIs Issue
Pumper
November 2015
®
DEDICATED TO THE LIQUID WASTE INDUSTRY
www.pumper.com
16
Published monthly by
The Wild West
- Dee Goerge
Working the frontier of U.S. energy exploration in North
Dakota, Big Muddy Septic Service and restroom provider
Spot-A-Pot take a tag team approach to customer satisfaction.
ON THE COVER: Big Muddy Septic Service owner Kirt Pelster joined forces with
Missouri Valley Petroleum to jumpstart the pumping business in North Dakota’s Bakken
oilfields. Pelster is shown with Big Muddy’s main septic service rig, a 2008 Mack from
Imperial Industries with a 5,000-gallon steel tank with a Jurop/Chandler pump.
(Photo by Kayla Schmidt)
10 Reading Between the Lines:
68 Pumper Interview:
Discourage Do-It-Yourself Inspections
Make Grease a Gateway to Pumping Profits
When unprepared homeowners start poking around
in the septic tank, bad things can happen. Tell them to
call a professional.
Look for new customers with commercial kitchens,
then offer grease trap cleaning and other services to
build more revenue onto every invoice.
- Jim Kneiszel, Editor
- Ken Wysocky
26 @pumper.com
74 Classy Truck of the Month
Check out the latest online-only content at the
Pumper website.
We feature Irwin Septic Tank Cleaning, Midwest City,
Oklahoma.
30 Building the Business:
14 Tips for Building Employee Satisfaction
76 Overheard Online:
What Are the Keys to Customer Service?
Help your crew realize career goals, have a voice in
important decisions and feel valued by managers.
- Timothy F. Bednarz
The septic contractors with the biggest profit margins
and the most loyal customers do whatever it takes to
fix problems.
34 Rules & Regulations
80 Associations List
Federal EPA has authority to set Chesapeake Bay
cleanup standards.
84 NAWT News
- Doug Day
38 WWETT Spotlight
Multipurpose hauler carries restrooms, pulls trailer.
- Craig Mandli
42 Reelin’ In the Years
For three generations, Rhode Island Septic Services
has utilized vastly improving onsite technology to
provide customers with more efficient pumping and
repair work.
- Peter Kenter
56 Money Manager: Focus on Advertising
and Marketing That Pays Off
NAWT vacuum truck training planned for the
WWETT Show.
- Dhru Bhatt
86 Product Focus/Case Study:
Grease Trap Service and Disposal
Alabama wastewater professionals re-energize their
state association, promote training, certification and
volunteer work.
- Doug Day
6
Pumper • November 2015
SUBSCRIPTION INFORMATION: A one-year (12 issue) subscription to
Pumper in the United States is free to qualified subscribers. Subscriptions to
Canada or Mexico cost $28 per year (24 issues for $54). Subscriptions to all
other foreign countries cost $150 per year ($290 for two years). Subscribers
are guaranteed monthly delivery of the magazine. To subscribe please visit
pumper.com or send company name, mailing address, phone number and
check or money order (U.S. funds payable to COLE Publishing Inc.) to the address above. MasterCard, VISA and Discover are also accepted. Supply credit
card information with your subscription order.
Our subscriber list is occasionally made available to carefully selected companies whose products or services may be of interest to you. Your privacy is
important to us. If you prefer not to be a part of these lists, please contact
Nicole LaBeau at [email protected].
CLASSIFIED ADVERTISING: Submit classified ads online at www.pumper.
com/order/classifieds. Minimum rate of $25 for 20 words; $1 per each additional word. Include a photo for an additional $125. All classified advertising
must be paid in advance. DEADLINE: Classified ads must be received by the
tenth of the month for insertion in the next month’s edition. PHONE-IN ADS
ARE NOT ACCEPTED. Fax to 715-546-3786 only if charging to MasterCard,
VISA, Discover or Amex. Include all credit card information and your phone
number (with area code). Mail with check payable to COLE Publishing Inc.
to the address above. CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND
ON THE INTERNET. Not responsible for errors beyond first insertion.
Product Spotlight: Coxreels attachment designed to
protect hose from strain damage.
- Ed Wodalski
93 Industry News
Jim Flory
Winnie May
DISPLAY ADVERTISING: Email Jim Flory at
[email protected] or Winnie May
at [email protected] or call
800-994-7990. Publisher reserves the right
to reject advertising, which in its opinion is
misleading, unfair or incompatible with the
character of the publication.
CIRCULATION: 2014 circulation averaged 24,800 copies per month. This figure includes all circulation regions (nationwide) and international distribution.
REPRINTS AND BACK ISSUES: Visit www.pumper.com/order/reprints for options and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715-5463346) or email [email protected]. To order back issues, call Nicole
at 800-257-7222 (715-546-3346) or email [email protected].
60 Septic System Answer Man:
Tech Tips For Diluting Pharmaceuticals
in Wastewater
64 State of the States:
Building It Back In Bama
Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday
92 Product News
- Erik Gunn
- Jim Anderson
© Copyright 2015 COLE Publishing Inc.
No part may be reproduced without permission of the publisher.
In U.S. or Canada call toll-free 800-257-7222. Elsewhere call 715-546-3346.
Email: [email protected] • Website: www.pumper.com
Fax: 715-546-3786
- Craig Mandli
Figure out what’s bringing in the business, and quit
wasting time and money on efforts that aren’t.
Trace amounts of chemicals – the byproduct of
prescription medicine usage – can linger in onsite
systems. Septic service best practices can help solve
this groundwater issue.
COLE Publishing Inc.
1720 Maple Lake Dam Rd.
PO Box 220
Three Lakes, WI 54562
Coming in DeCember
Special iSSue:
BUSINESS DIVERSIFICATION;
SEWER AND DRAIN MAINTENANCE
n ContraCtor Profile:
Changing rules for large-scale septic storage
n overheard online:
Pay attention to waste restrictions
2016 WATER & WASTEWATER EQUIPMENT,
TREATMENT & TRANSPORT SHOW
Education Day: Wednesday,
February 17, 2016
Show Days: Thursday - Saturday,
February 18-20, 2016
Indiana Convention Center,
Indianapolis, IN
www.wwettshow.com
ADVERTISER
November
2015
index......
A
R
E
Lenzyme/Trap-Cleer .............4
Abbott Rubber Co., Inc. ......24
Ecological Laboratories, Inc. .54
Acro Trailer Company .........62
Erickson Tank & Pump .......12
Amazing Machinery, Inc. ....17
Amesbury Truth. .................71
Ritam Technologies LLC.....81
LMT, Inc. .............................71
Robinson Vacuum Tanks ....69
M
F
Marsh Industrial ..................40
AMT Pump Company .........54
Masport, Inc. .........................3
Amthor International ...........83
Fergus Power Pump, Inc. ...88
Aqua Ben Corporation ........38
Arcan Enterprises, Inc.. ......24
Arctic Blasters, Inc. ...............4
Armal, Inc. ..........................24
Armstrong Equipment .........28
Five Peaks ..........................37
C
GapVax, Inc. .......................61
Global Vacuum Systems ....78
H
Milwaukee Rubber Products ..62
Moro USA, Inc. .....................7
VARCo. ...............................27
S
W
Crescent Tank Mfg................2
Safe-T-Fresh.......................73
Walex Products, Inc. ...........21
Marengo Fabricated Steel ....1
Mid-State Truck Service .......2
Satellite Industries ............2, 43
SchellVac Equipment, Inc. ..55
Wallenstein Vacuum Pumps/
Elmira Machine ..............87
Screenco Systems, LLC .....47
Wastequip .....................22, 23
Specialty B Sales................66
Stamp Works ......................30
Surco® Portable Sanitation
Products .......................33
National Vacuum Equipment...45
Sweet Septic Systems ........82
NAWT, Inc. ..........................85
Norweco, Inc.......................41
Imperial Industries, Inc. ......59
O
Oakmont Capital Services ..12
In the Round Dewatering ....82
Septic Services, Inc. ...........23
Southland Tool Mfg., Inc. ....13
National Truck Center .........15
I
P
ITI Trailers & Truck Bodies .85
Cape Cod Biochemical Co. 36
Century Chemical Corp. .....28
K
Chandler Equipment ...........31
KeeVac Industries, Inc. .........9
Keith Huber Corporation .....48
T
T&T Tools, Inc. ....................66
Crust Busters/Schmitz Bros. ..34
8
Pumper • November 2015
Eastern Supplement
(after page 74)
Westmoor Ltd./Conde.........49
Z
Advance Pump & Equip........3
Zabel/Polylok, Inc. ..............58
Andert, Inc. ...........................2
Classifieds.........................96
Marketplace .......................94
Crescent Tank Mfg................4
Marengo Fabricated Steel ....1
Mid-State Truck Service .......2
6
R.A. Ross & Associates NE ..7
Vacuum Sales, Inc. ...............5
TankTec ..............................29
PolyJohn Canada ...............54
PolyJohn Enterprises........103
Transport Truck Sales, Inc. .77
Polylok, Inc./Zabel ..............58
Transway Systems, Inc.........5
Truck Country - Freightliner....85
Kentucky Tank, Inc. ............65
Klear it Kone .......................32
PolyPortables, LLC. ............57
Power Vac, Inc....................81
TSI Tank Services, Inc. .......32
L
Pressure Lift Corporation....14
U
Ultra Shore .........................69
Lane’s Vacuum Tank, Inc. ...82
Presvac Systems, Ltd. ......104
V
Lely Tank & Waste Solutions ..39
Wee Engineer, Inc. .............72
V&H Inc. ...............................6
T.S.F. Company, Inc............67
Tank World Corp. ................19
Chempace Corporation ......74
Comforts of Home Services.. 14
R.A. Ross & Associates NE ..2
Rider Agri Sales & Service ...4
Pik Rite, Inc. .......................81
Clear Computing, Inc. .........84
Advance Pump & Equip........3
Rush Refuse Systems ........63
N
House of Imports ................ 11
In the
Round Dewatering
Cam Spray..........................28
Canplas LLC .......................48
Mid-State Tank/
Arthur Custom Tank ......78
G
Hino Trucks.........................36
Brenlin Company, Inc. ........83
(after page 74)
V&H Inc. ...............................4
Fruitland Manufacturing. .....40
B
Best Enterprises, Inc. .........25
Bionetix International ..........69
Midwest Supplement
Vacuum Sales, Inc. .............70
Vantage Trailers..................47
Longhorn Tank & Trailer .....14
Explorer Trailers McKee Technologies ....4
F. S. Solutions...............35, 72
REGIONAL
ADVERTISERS
Vacutrux Limited .................65
BY PRESSURE LIFT
Vac-Con, Inc. ......................75
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We have 17 Portable Trucks, 7 Septic Trucks, 50 Tanks in Stock Today!
*
Contact us today and let our experience guide you to the perfect truck.
450 Gallon
Aluminum Slide-In
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Electric Start 5.5 HP Honda, Condé Super 6 vacuum
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Quebec, PC
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Calgary, AB
Moncton, NB
Denver, CO
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*As of October 30
P1115
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866.789.9440
Jim Kneiszel, Editor
Reading Between ThE LINES
Contact Jim with
your comments,
questions and
opinions at
[email protected].
Discourage Do-It-Yourself Inspections
When unprepared homeowners start poking around in the septic tank, bad things can happen.
Tell them to call a professional. By Jim Kneiszel, Editor
I
’m pretty handy around the house. I’ll swap out the sump pump in the
basement. I have a table saw and use it to build birdhouses, simple furniture and the like. In the garage I perform minor maintenance on my
vehicles, like oil changes, installing a new starter motor, etc.
But while I consider myself a handyman, I hope I’m smart enough to
know when to leave a home improvement or maintenance project to the
professionals. One of those jobs would be inspecting the septic system.
Like me, you probably scratch your head and wonder why in the world a
homeowner would think to undertake a septic inspection or repair. We know
it’s dirty and unpleasant work. We know it can be dangerous duty working
around electricity and water, as well as dealing with toxic fumes. We know it
can take years of experience to effectively diagnose a failing septic system.
INVITATION TO DISASTER
Despite the many impediments, we still hear about an occasional do-ityourselfer who gets in over his head (literally) trying to repair a septic system
and needs to be bailed out (again, literally) by his friendly neighborhood
pumping professional.
At the same time, the home handyman is also being encouraged to take
inspections into his own hands by folks who ought to know better, some
state and county health department officials.
The trend from health departments for some time has been to combat
the threat of groundwater pollution by requiring homeowners to adhere to
mandatory periodic septic system inspections. This is wise and prudent. Every pumper I know can tell horror stories about encountering septic tanks
that haven’t been maintained in 20, 30 or even more years. It’s high time that
routine maintenance is required for septic systems in every corner of this
great land.
But to temper the outrage some homeowners may feel over paying for
septic pumping, some governments are choosing to let folks be in charge of
inspecting their own systems and reporting the condition. Hmm, where can
that plan go haywire?
LUCKY TO BE ALIVE
Ripped from the headlines, let’s look at a recent story out of Plympton, Massachusetts, involving a man rescued from his septic tank after he
fell in while attempting to make his own repair. According to several news
accounts, the man was screaming for help while standing inside his tank,
waist-deep in septage.
“He had been doing a small repair on his own. He was one of the people
who lived in the residence,” said local fire chief, Warren Borsari, whose technical rescue team saved the man. “He was standing on a stepladder inside of
10
Pumper • November 2015
Homeowners taking a $15 course can’t be
expected to have the same background and knowledge
as a septic service professional with many years
of field experience.
the tank and the stepladder broke and he fell right into it.’’
The man suffered minor injuries, but it could have been worse, the chief
said. As we know, even a qualified technician doesn’t climb into a septic
tank without confined-space gear for fear of being overcome by hydrogen
sulfide gas.
“He was scared, absolutely, and he could have been intoxicated also,
but because he was in compromised atmosphere and a lack of oxygen, it
could have been all of the above that was causing him problems,” Borsari
told reporters.
$15 SEPTIC TRAINING COURSE
With that story in mind, you tell me if empowering homeowners to do
their own inspections seems like a good idea. I’ve written about Washington
state homeowner septic service training courses in the past. Most recently, Clark County, Washington, is offering a $15, three-hour class to certify
homeowners to inspect their own onsite systems. For many reasons, this
doesn’t seem like the best idea.
In Licking County, Ohio, officials are going to require inspections every three years to identify neglected and failing systems with the potential
to pollute groundwater and spread disease. Sounds like a good plan. But
some folks are claiming the inspections could “undermine local control,”
“negatively impact property rights,” and hurt senior citizens living on a fixed
income.
To appease homeowners who don’t value the clean, safe water argument, officials hinted that, perhaps, inspections could be performed by
homeowners who receive training.
If, like me, you are questioning the effectiveness of do-it-yourself inspections, consider an interesting provision in the Clark County program:
Homeowners can only perform every other required three-year inspection.
Presumably the next inspection will have to be done by a “more qualified”
person, such as a septic service professional. That tells me officials don’t
have confidence in the ability of homeowners to perform an adequate in(continued)
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spection or they cannot be trusted to report on the condition of their own
systems.
From my perspective, those concerns are well founded.
First of all, homeowners taking a $15 course can’t be expected to have
the same background and knowledge as a septic service professional with
many years of field experience. We all know the vast majority of homeowners are not equipped to diagnose the effectiveness of their septic systems.
They are not really interested in understanding their systems but are motivated by the idea of saving a few dollars. Why would officials entrusted to
protect the water supply and the environment settle for inspections of questionable value?
Secondly, shouldn’t all inspections be performed by an impartial observer? Septic service professionals can be counted on to give a full and accurate appraisal of the condition of a septic system. A homeowner with a
mindset to spend as little as possible on wastewater treatment might choose
not to mention a problem that could trigger extensive repairs or replacement. I’m not saying this will happen, but there’s room to believe it could
in some cases.
WE CARE
As an industry, we must encourage homeowners to protect their systems and their health through routine septic system inspections performed
by trained professionals. When you talk to customers or local government
officials, explain why maintaining septic systems should not be a project for
the weekend handyman. You’re looking out for the safety of homeowners
and to protect the environment.
The last thing we want is to hear about another homeowner standing
waist-deep in septage and calling for help. ■
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Pumper • November 2015
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PumPer Profile
Big Muddy’s leaders Mitch Bitz,
left, and Kirt Pelster pose in front
of company headquarters.
(Photos by Kayla Schmidt)
COVER
STORY
The Wild
WesT
Working the frontier of US energy
exploration in North Dakota, Big Muddy
Septic Service and restroom provider
Spot-A-Pot take a tag team approach to
customer satisfaction By Dee Goerge
T
he story behind Big Muddy Septic Service in Mandan, North Dakota,
is similar to many new businesses. An entrepreneur sees a need and
decides he can fill it, provide effective service and make a good living. But Big Muddy’s story is also about a little guy working with a big company in a win-win situation. And how one business leads to another and
another, until customers have a one-stop shop for fuel, septic and grease
trap service, and portable restrooms.
Kirt Pelster started Big Muddy just four years ago when he realized
that he didn’t have to work in the nearby Bakken oilfield to benefit from it.
Because of the draw of workers to the oil industry, there was a big demand
for services in communities in central and southwestern North Dakota.
(continued)
Profile
Big Muddy Septic Service
and Spot-A-Pot
Mandan, North Dakota
North Dakota
OwnerS: Kirt Pelster, Mitch Bitz,
Missouri Valley Petroleum
FOunded: 2011
eMPlOyeeS: 4
Service AreA: Central and southwest North Dakota
ServiceS: Septic pumping, grease trap and car wash pit service,
portable sanitation
weBSite: www.mvpinc.net
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left: Technician Derrick Theurer fuels the
company’s main pumping rig in preparation
for his daily route.
Below: The Big Muddy Septic crew includes,
from left, Kirt Pelster, Mitch Bitz, Derrick
Theurer and Shane Leingang.
And it didn’t take Pelster long to figure out he could capitalize on his
experience and opportunities within the company he worked for, Missouri
Valley Petroleum (MVP).
CoNNeCTiNG THe DoTS
The business opportunity started like this: Pelster needed his home’s
septic tank pumped, and it took several days before businesses he called got
back to him. Something clicked in his brain. Most pumpers are owner/operator businesses and they were having a hard time keeping up with demand.
“I recognized there was a need for professional services – someone who
would call people back,” he says.
Pelster was working for MVP, managing a propane division, and ran his
business evenings and weekends. He learned as much about septic service
as he could from a friend with a pumping business in western North Dakota
and bought his first truck, a 1994 International.
Pelster picked up customers with cold calls and offered a coupon along
with other businesses as part of a direct mailing that targeted local homeowners. For his next marketing promotion, Pelster approached his supervisor and one of the MVP owners, asking to insert an informational note and
$25-off coupon with the 1,200 billing invoices MVP sends out every month.
“That gave customers faith in me because they knew and trusted MVP,
which has been in business since 1946,” Pelster says.
Business boomed. Pelster was putting in 80-hour weeks between his
job and his business. The long hours took a toll on his personal life. To find
balance, he approached MVP Vice President Jim Froelich about partnering
with MVP.
The pairing made sense. People who need propane bottles filled typically also have septic systems that need to be maintained. MVP has human
resources and accounting staff to take care of office and paperwork.
“We approached it from the standpoint that MVP could offer the broader depth and management as well as the resources he needed to grow,” Froelich says.
“Once we joined with MVP (November 2013), the septic business went
crazy,” Pelster says. A year later Big Muddy had 10 times the business it had
18
Pumper • November 2015
after startup.
Mitch Bitz filled in the last connected service – portable sanitation – in
2013. He also had a relationship with MVP — the company had supplied fuel
for his convenience store until he sold it. It wasn’t long after Bitz founded
Mandan-based Spot-A-Pot that he
approached MVP, and they agreed
that Bitz’s portable sanitation service
The reason we
would fit in well with MVP’s diverse
have been so
operation.
successful is that when we
MVP was also looking to expand
tell people what we are going and was interested in forming a partnership; Pelster and Bitz each retain a
to do, we do it. They know
portion of ownership of their respecwe will answer
tive businesses.
the phone 24/7.
eQUiPMeNT UPGrADeS
As partners with a large operator,
Pelster and Bitz have access to additional capital to add and upgrade their equipment.
Bitz owned a 2007 Ford F-450 with a 2012 Progress Tank slide-in unit
with a 540-gallon waste/260-gallon freshwater aluminum tank and Conde
pump (Westmoor Ltd.). With a liftgate, he could haul up to four portable restrooms as well. When he joined the partnership, Bitz had 60 PolyPortables
Integra restrooms. Today he has 180 restrooms from PolyPortables and two
PolyPortables Tag-Along hand-wash stations. The company uses PolyPortables chemical products.
— Kirt Pelster
(continued)
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says, despite 795,000 miles on the odometer. But its 1,800-gallon steel tank
isn’t as efficient for long hauls as the newer trucks with bigger tanks. A 2008
Mack has a 5,000-gallon Imperial Industries steel tank and Jurop/Chandler
pump. It is the main truck for septic service and is also used for pumping at
oilfield worker camps, RVs at campgrounds and grease traps.
A 2006 Sterling with a Keith Huber 3,300-gallon hazardous material
tank has a full-opening rear door and a two-stage hoist. It works well for
pumping car wash and shop pits.
Another equipment investment important for endurance in rugged
North Dakota is the 100 percent rubber hose from VARCo that is on all the
trucks, Pelster says. Also, the company markets Bio-Tab septic additive from
Century Chemical Corp. to customers.
Above: Employees Shane
To service the expanding
Leingang, right, and Derrick
restroom inventory, the partners
Theurer pull hoses off the
purchased a 2014 Ford F-550
2008 Mack truck built out
four-wheel-drive truck with a
by Imperial Industries with a
900-gallon
waste/300-gallon
Jurop/Chandler pump.
freshwater aluminum tank and
right: Theurer, left, and
Masport pump built out by TankLeingang
work together to
Tec. In less than three months,
pump a customer’s tank.
the truck had 8,000 miles on it.
Bitz’s old truck is used as backup.
The 1994 International truck Big Muddy brought into the partnership is
also now a backup truck.
“We call her ‘Old Faithful’ because she has never let us down,” Pelster
Grease duty
Pumping grease is a lucrative part of the business at the Mandan, North
Dakota-based company Big Muddy Septic Service, says founder Kirt Pelster.
Restaurants and other businesses throughout central and southwest North
Dakota often have a hard time finding pumpers.
“The downside is the smell is horrible,” Pelster says, and business owners
don’t like pumpers to show up during regular hours. “We coordinate with the
business to service their location at a suitable time for them.”
Because of Bismarck, North Dakota’s FOG (fats, oil and grease) program,
many businesses are on a regular schedule — once a month for a chain
of grocery stores, every two months for fast-food restaurants, for example.
Timing is based on crust and sludge level reports required by the state.
Pumping grease is also growing in western North Dakota, because service
businesses there have taken on more oilfield work. Every new business that
opens in the region presents a potential new customer for Pelster. He notes
that he is fortunate to work in a region that still has ample capacity and
reasonable rates for grease disposal. But Pelster and Mitch Bitz, owner of
portable sanitation company Spot-A-Pot, take nothing for granted and work
closely with treatment plant and landfill operators.
“The relationship with Bismarck is based on trust,” Bitz says. “So we
won’t bring in the wrong material, and we also do some work for the City of
Bismarck.”
eMPloYee relATioNS
Under the joint venture, Pelster and Bitz also gained help with the hiring of two employees. They receive the same health and retirement benefits
as MVP’s 200 employees and participate in MVP’s monthly safety
meetings.
The relationship with their
two employees is good, Pelster
says, because he and Bitz have
both done the work, and still do it
on occasion. “We’ve never asked
them to do something we wouldn’t
do ourselves,” Pelster says.
At the same time, the drivers
are held to quality standards to act
professionally and to spend time
with customers and educate them
about their septic systems. Drivers take care of the trucks as if they were their
own. The men are cross-trained to pump tanks and take care of the portable
restroom side of the business.
Employees also receive bonuses as an incentive for selling MVP services or products to new customers. Pelster manages Big Muddy along with
his new role at MVP in sales, coordinating combination sales of all the company’s services.
“We can help new homeowners get a septic tank put in, provide temporary heat and portable restrooms during construction, and propane to heat
the house,” Pelster says.
Bitz markets and coordinates the
We’ve never
portable restroom side of the business,
asked (our
which is about 80 percent construction
and 20 percent events.
employees) to do something
we wouldn’t do
ourselves.
MeeTiNG CHAlleNGeS
Pelster anticipates Big Muddy will
be running six trucks within a few years.
— Kirt Pelster Bitz expects Spot-A-Pot will grow to offer 500 restrooms and run six trucks
with four or five employees. The projections are due to growth in the communities they serve and a couple small competitors having gone out of business.
“The health department is cracking down on land application with
more regulations and paperwork, and it’s getting harder to be a one-person
owner/operator,” Pelster says.
Big Muddy and Spot-A-Pot take septage and portable sanitation waste
to the Bismarck waste treatment plant and do some work for the city. The
pumpers have 24-hour access to the plant, and rates are reasonable com(continued)
Choose Your Partners Wisely.
When you’re picking a teammate, you look for a person with talent, who’s competitive, someone
that can help you win the game. Choosing a teammate is much like selecting a business partner,
you choose based on their performance, their experience and the relationship you’ve built. With
Walex Products Company as your partner, you can count on a full line of performance products,
over 27 years of industry experience and a dedicated team to help you grow your business.
Restroom Deodorizers
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800-338-3155
©2015 Walex Products Company, Inc. All Rights Reserved.
Septic Treatments
•
I
www.walex.com
Mitch Bitz talks to
a customer about
the Bio-Tab septic
additive from Century
Chemical Corp.
pared to other areas. Pelster adds that Bismarck’s landfill accepts grease,
which is about 25 percent of Big Muddy’s work.
Maintaining a good relationship with the city and taking care of customers is the first priority. Once that is in place, oilfields may be the next
market. However, there are plenty of other opportunities for expansion with
MVP’s diverse services.
To be more efficient, the septic pumping and portable restroom businesses are investing in RouteOptix software technology, which includes
reading bar codes on portable restrooms, mapping routes and tracking employees and equipment.
CDL drivers are in short supply; many are oilfield contractors. The
pumping contractors are looking for ways to work with non-CDL drivers.
One way they’re doing that now is by purchasing a Ring-O-Matic vacuum
trailer that can be pulled behind a pickup and transported by any technician
with a driver’s license.
Regardless of where the future takes them, the entrepreneurs emphasize the importance of dependable service.
“The reason we have been so successful is that when we tell people
what we are going to do, we do it,” Pelster says. “They know we will answer
the phone 24/7.” ■
MORE INFO
Century Chemical Corp.
800/348-3505
www.centurychemical.com
(See ad page 28)
Imperial Industries, Inc.
800/558-2945
www.imperialind.com
(See ad page 59)
Jurop/Chandler
800/342-0887
www.chandlerequipment.com
(See ad page 31)
Keith Huber Corporation
800/334-8237
www.keithhuber.com
(See ad page 48)
Masport, Inc.
800/228-4510
www.masportpump.com
(See ad page 3)
PolyPortables, LLC
800/241-7951
www.polyportables.com
(See ad page 57)
22
Pumper • November 2015
Progress Tank
816/714-2600
www.progresstank.com
Ring-O-Matic, Inc.
800/544-2518
www.ring-o-matic.com
RouteOptix Inc.
866/926-7849
www.routeoptix.com
TankTec
888/428-6422
www.tanktec.biz
(See ad page 29)
VARCo
866/872-1224
www.varcopumper.com
(See ad page 27)
Westmoor Ltd.
800/367-0972
www.westmoorltd.com
(See ad page 49)
TO TRANSPORT
SOME OF THE
WORST STUFF
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YOU NEED
SOME OF THE
BEST STUFF.
It can be scary transporting environmentally damaging waste.
Any slip-up can hurt the environment – and your bottom line.
You need to feel secure that your equipment does its job as well
as you do. At Wastequip, we design and build sludge containers,
vacuum boxes, dewatering containers; Galbreath hoists, trailers;
and Pioneer tarping systems that perform like no others.
They’re the best products for the worst stuff on earth.
To find a dealer near you, visit
www.galbreathproducts.com/dealer-locator
www.pumper.com • Since 1979 November 2015
23
For all occasions
Whether it be work, sports, fun or events,
when nature calls, Armal responds.
Septic-Scrub
Septic-Scrub
™
The First Choice for Pumpers to
Restore and Maintain Drainfields
Backed By Science
Proven with Experience
Many Satisfied Homeowners
Septic-Scrub™ is a superior product for
the maintenance and restoration of
septic system drainfields. Customers
appreciate that it is environmentally
safe, contains no organic
chemicals and does
not produce any
toxic by-products.
Most importantly,
Septic-Scrub works.
It breaks down sulfide
buildup in the biomat
and soil to allow for
better water absorption.
Learn more about
Septic-Scrub at www.arcan.com.
Armal INC
122 Hudson Industrial Drive
24
Pumper • November 2015
Phone: +1 770 491 6410
Toll free: 866 873 7796
www.armal.biz
P.O. Box 31057
Clarksville, TN 37040
For information on increasing
sales and providing a valuable
service to your customers,
call Arcan Enterprises at
888-35ARCAN (352-7226)
BEST ENTERPRISES, INC.
Building quality Stainless Steel Tanks for over 40 years
Did You Know?
To the best of our knowledge & research, all STAINLESS
STEEL tanks, manufactured by BEST ENTERPRISES, since
1972 are still in operation. Therefore Best Enterprises
believes that vacuum tanks, built with our quality “STAINLESS
STEEL” is a smart investment for your company.
GAYLE HUMPHRIES
PRESIDENT & CEO
HAPPY
THANKSGIVING
From All Of Us At Best
GH 800/300
FORD 550
GH 700/350
HINO
3000/300 with Jetter
Best provides a full line of
vacuum pumps and
replacement parts to serve you.
All 304 Stainless Steel
Best Enterprises, Inc.
Located in Cabot, Arkansas
501-988-1905 800-288-2378
Orders received by 2:00 Central Time
will ship same day
www.bestenterprises.net
www.youtube.com/bestentinc
Pumper.com
Visit the site daily for new, exclusive content. Read our blogs,
find resources and get the most out of Pumper magazine.
Biosolids Protocol
wading through regs
the regulations regarding the land application of
biosolids can be confusing. having a clear, written
procedure in place is the first step in creating a
successful biosolids program. here instructor dave
gustafson helps make sense of the regulations
and gives guidelines for establishing a consistent
procedure. pumper.com/featured
As your understanding
of double entry accounting
increases, trust your gut
feeling that a dollar amount
is wrong or ‘weird.’
— Financial Management: Troubleshooting Tips
pumper.com/featured
IndustrY Changes
tips from
longtime pumpers
WarnIng sIgns
prevent tire
blowouts
have you ever been caught off guard with a tough question from a
customer? Perhaps you stumbled through and muttered something
incoherent. You might have gotten defensive and made a bad
situation worse. handling customer concerns is a skill that takes time
to develop. here are some tips to help you out.
Most pumpers wouldn’t
mind increasing their
vehicle’s gas mileage,
extending the life of
expensive tires, improving
driving safety and receiving
warnings about certain
hard-to-access parts that
may need repair. You can
do just that with small,
innocuous and relatively
inexpensive devices called
tire pressure monitors.
read more on these handy
devices and how they work.
pumper.com/featured
pumper.com/featured
handle WIth Care
tough customer questions
26
Pumper • November 2015
You have to change with the times if
you want to grow your business, and
no one knows that better than these
industry veterans. Whether you’re new
to the industry or a longtimer yourself,
you can learn a lot from these guys.
Check out their advice on surviving –
and thriving – in the long term.
pumper.com/featured
ConneCt WIth us
want more?
Find us on Facebook at
www.facebook.com/PumperMag
or twitter at twitter.com/PumperMag
emails and alerts
Visit Pumper.com and sign up for
newsletters and alerts. You’ll get
exclusive content delivered right to
your inbox, and you’ll stay in the loop
on topics important to you!
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Pumper • November 2015
574-293-9521 800-348-3505
Timothy F. Bednarz
Building The Business
Timothy F. Bednarz is
the author of Great! What
Makes Leaders Great:
What They Did, How They
Did It and What You Can
Learn From It. Contact
him at timothy.bednarz@
majorium.com or call
715/342-1018.
14 Tips for Building
Employee Satisfaction
Help your crew realize career goals, have a voice in important decisions and feel valued by managers
By Timothy F. Bednarz
A
leader’s primary function is to help employees develop a strong belief
in the mission of the company and the importance of their individual jobs. The leader’s secondary function is to ensure optimal results
from the tasks given to employees. Excellent results spring from methods of
motivation that help employees feel successful and increase their efforts to
achieve goals and improve performance.
By motivating each employee to perform at his or her maximum level of
efficiency, leaders also maximize their own success. And as leaders motivate
their staff, they not only help the company gain financially but also develop
personal relationships with their employees.
Much research in behavioral science has focused on the factors contributing to workplace motivation. Many studies indicate the strongest factors are based on individual self-determined needs. Aware of these factors,
a manager can foster improvements in employee attitudes, their desire to
excel and their feelings of success. Leaders need to apply these methods
to effectively stimulate their team as a whole and the individuals within it.
Once done, employees will reach peak performance, free from slowdowns
and negative influences.
Methods that are positive motivators for some employees don’t always
work for others. Each individual is driven by specific needs that determine
his or her performance. If specific needs are not met, it inhibits the employee’s desire to accept new challenges and delegated opportunities.
Here are 14 methods – focusing on individual needs and desires – leaders can use to motivate employees:
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[email protected]
1. Help employees see their dedicated and consistent efforts being a
part of advancing their future with the company.
2. Take time to give employees deserved praise and meaningful recognition. However, use this method in moderation, otherwise it becomes
meaningless. Praise must always be specifically related to performance rather than vague comments like “You’re doing OK.”
3. Provide employees with goal-oriented job descriptions. This method
charts a course for them with specific actions they should accomplish to
achieve positive results.
4. Give each employee the opportunity to achieve. Even small tasks can
build success. Any taste of achievement is a great motivator.
5. Aid employees in determining personal goals. Leaders should link
these to the overall goals of the company.
6. Help employees acquire and maintain a spirit of achievement. Careful planning and organization of tasks directed at meaningful results can accomplish this goal.
7. Help employees set and achieve personal self-improvement goals.
These need to be realistic and achievable for individuals to grow and develop skills.
8. Acknowledge employees’ accomplishments to reinforce that they are
valuable and important – a key need for individuals.
9. Tell employees how and why they are performing valuable work. This
means giving them useful feedback about their progress with a focus on personal productivity and how to increase performance.
10. Listen with interest to employees’ problems, ideas, suggestions and
grievances. Even if they seem trivial or irrelevant, these things are important
to the employee.
11. Never neglect or ignore an employee. Failure to provide individual
attention is one of the worst mistakes leaders can make in terms of motivating or supervising staff.
12. Enact a personal commitment to a vision or direction. Effective
leaders show employees how to give personal effort and provide consistent
performance to align themselves with the company’s vision.
13. Help employees develop an increased sense of responsibility. Accepting responsibility facilitates feelings of success and a greater sense of
self-worth.
14. Relieve the boredom where possible. This makes work more meaningful for employees and allows them to attain greater job satisfaction. It also
builds inward security and fosters self-motivation. ■
LC420
TSI
TSI
TANK SERVICES, INC
Call Today For SavingS
Professionals in the Vacuum Tank & Trailer Industry
P.O. Box 8136, Cranston, RI 02920
[email protected]
Cell: 401-688-0043
Web site: www.tankservicesinc.com
Contact: Jerry Blake, Toll Free: 866-720-4999
or: Amanda: 401-339-9992
TANK SERVICES, INC
Amanda Hensarling
Baytown, TX
[email protected]
Cell: 401-339-9992
7000-9000
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Pumper • November 2015
100% money back guarantee
PATENT PENDING
(Less Shipping & Handling)
Rules & Regs
Rules and Regs is a monthly feature in Pumper.
We welcome information about state or local
regulations of potential broad interest to onsite
contractors. Send ideas to [email protected].
Federal EPA Has Authority to Set
Chesapeake Bay Cleanup Standards
By Doug Day
A
federal appeals court in July upheld the U.S. Environmental
Protection Agency’s authority to set the Total Maximum Daily Load
for Chesapeake Bay through the Clean Water Act. After 30 years of
trying to stem pollution entering the bay, the EPA worked with six states in
the watershed to set pollution targets divided among nonpoint sources such
as stormwater, septic systems and agriculture. Established five years ago, the
targets are phased in through 2025. The bay cleanup plan was challenged
by agricultural and industry groups, along with 21 state attorneys general
that filed friend-of-the-court briefs supporting the plaintiffs. Environmental
groups and municipal wastewater agencies sided with the EPA.
The 3rd U.S. Circuit Court of Appeals in Philadelphia upheld a lower
court ruling that the EPA action was appropriate under the Clean Water Act.
The Chesapeake Bay agreement applies to Delaware, Maryland, New York,
Pennsylvania, Virginia, West Virginia and the District of Columbia.
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Pumper • November 2015
Vermont
Eight of 13 people filling new water-quality positions in the Vermont Department of Environmental Conservation come from the program that regulates onsite wastewater. Commissioner David Mears says the push for water
quality has led to cuts elsewhere in his department, so the department will
rely more on contractors and system installers to make sure systems are operating correctly. He says the larger need is dealing with polluted stormwater
runoff, but added that there are no “easy choices” when resources are tight.
Idaho
The Idaho Department of Environmental Quality is considering proposed changes to onsite wastewater regulations after a month-long public
comment period. DEQ says revisions to the Technical Guidance Manual for
Individual and Subsurface Sewage Disposal Systems will address engineering
requirements for public systems, in-trench sand filters, using the method of
72 to determine effective soil depths, capping fill systems, at-grade soil absorption systems, gravelless system products and a revision to the installer
register permit rule. The proposed changes are available at DEQ’s website,
www.deq.idaho.gov.
Minnesota
Legislative action in Minnesota is resulting in changes to regulations
affecting onsite wastewater professionals. Those who fail to meet continuing education requirements will now be able to apply for a one-year extension from the Minnesota Pollution Control Agency. During that conditional
extension period, they will be able to make up any missed training and retake up to two exams. The Legislature defined building sanitation systems
connected to septic systems as both plumbing and septic components, and
changed the bonding requirements for onsite professionals to match those
of the plumbing program. The changes are designed to streamline the license application and renewal process and create flexibility for onsite professionals. MPCA will be issuing specific instructions and fact sheets on the
changes in the future.
Missouri
A property developer has been sued by the Missouri attorney general
for selling lots he said had approved onsite septic systems when they did not.
The suit filed last summer accuses the developer of installing holding tanks
rather than operating wastewater treatment systems in violation of state
water and consumer protection laws, and then charging people to have the
holding tanks pumped. People who bought lots from the developer had to
pay to have approved septic systems installed. The lawsuit seeks restitution
for the homeowners and an order prohibiting future sales of lots in the
subdivision. ■
Parts, Parts, & More Parts
Direct to You.
When you need parts in a hurry there is one source to remember – FS SOLUTIONS®. FS Solutions centers stock thousands
of parts for all makes and models of vacuum trucks, waterblasting equipment and hydro-excavators. And FS SOLUTIONS
is the authorized genuine OEM parts distributor for JETSTREAM®, GUZZLER®, and VACTOR® HXX®.
Parts are available at nationwide locations for pick up or quick shipment.
A proud member of the Federal Signal Family.
FS Solutions® Vactor® HXX® Jetstream® and Guzzler® are registered trademarks of Federal Signal.
www.fssolutionsgroup.com
1.800.822.8785
© 2015 Federal Signal Corporation
VISIT ONE OF THESE PARTICIPATING DEALERS
TO LEARN MORE ABOUT HINO’S AWARD WINNING
TRUCKS.
Interstate Truck Source
Romulus, MI 48174
734-467-7100
[email protected]
Rush Truck Center - Dallas
Dallas, TX 75247
214-905-9212 (f ) 214-905-9244
www.rushtruckcenters.com
FMI Truck Sales & Service
Portland, OR 97211
( ) 503-286-3223
800-927-8750 (f
[email protected]
www.fmitrucks.com
MHC Kenworth Denver
Denver, CO 80216
720-941-0833 (f
( ) 720-941- 0899
www.mhctruck.com
Bergey's Truck Center
Trenton, NJ 08691
609-586-3333 (f ) 609-890-7256
[email protected]
www.bergeystruckcenters.com
ww
Bergey's Truck Center
Souderton, PA 18964
215-721-3400 (f ) 215-723-4963
[email protected]
www.bergeystruckcenters.com
TranSource
Greensboro, NC 27235
336-996-6060 (f ) 336-992-7808
tom.stauff[email protected]
www.transourcetrucks.com
Rush Truck Center - Kansas
Olathe, KS 66062
913-764-6000 (f ) 913-696-1800
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Rush Truck Center - Houston
Hous
Houston, TX 77029
832-690-5000 (f ) 832-690-5289
www.rushtruckcenters.com
www.rushhouston.com
Shipley Motor Equipment Co.
Lowell, AR 72745
479-770-6040 (f ) 479-770-6146
[email protected]
cmiller@shipleymo
www.shipleymotor.com
Cape Cod Biochemical Co.
800-759-CCLS
The Truck Shop
Auburn, WA 98002
253-852-3827 (f ) 253-939-9348
www.SepticOnline.com
BOOTH
6101
36
Pumper • November 2015
Green Products for
Septic Professionals
Since 1976
Summit
When picking a quality restroom there
is a lot you need to consider. Durability,
price and dependability are all important
factors. Five Peaks can guarantee you are
making a great decision if you choose from
their superior product line. Here’s why.
Glacier II
EXCEPTIONAL QUALITY | Five Peaks has a history of producing high quality portable restrooms. We pioneered
the inclusion of standard features others only offered as expensive add-ons such as mirrors, a hover handle
and utility hooks. BETTER PRICING | From our elegant design to our service, know-how and responsible
manufacturing, it’s nice to know that Five Peaks products remain competitively priced. We offer quantity
discounts as well as specials and sales events. SUPERIOR DEPENDABILITY | Five Peaks units are designed
for years of maintenance free service. Durable enough to handle day-to-day service on construction sites yet
elegant enough to turn heads at special events.
Aspen
Introducing our new online parts store!
fivepeaks.net
To place an order or for more information please contact us.
231.830.8099
866.293.1502
Made in U.S.A.
www.pumper.com • Since 1979 November 2015
37
Spotlight
Multipurpose Hauler
Carries Restrooms, Pulls Trailer
Amthor Matador Flat Vac tank can hold up to 2,000 gallons and haul up to 12 units for delivery By Craig Mandli
A
mthor International has been manufacturing the Matador Flat Vac
portable restroom truck for several years, but customer feedback
at the Water & Wastewater Equipment, Treatment & Transport
(WWETT) Show has given Butch Amthor keen insight on design improvements. Several of those updates were on display with the Matador Flat Vac
model on the 2015 WWETT Show exhibit floor.
“The biggest change this year is the rounded-bottom tank with a fulllength formed sump design for drainage,” says Amthor, the company’s executive vice president. “All waste material flows to the center, which virtually
makes the tank self-cleaning.”
The Matador Flat Vac serves as a multipurpose vehicle for portable restroom operators, as it carries six (on the 12-foot model) to 12 restrooms (on
the 20-foot model) on top of the tank, as well as pulls a restroom delivery
trailer. The vacuum tank includes full baffles every 24 inches transversely
and longitudinally for strength, with separate wastewater and freshwater
compartments as well as an option for a chemical or brine compartment.
“Your typical portable restroom service truck will have a carrier on
the back for two units, while this unit carries up to 12 and is still compact
enough to fit into tight areas for special event servicing,” says Amthor. “Being
able to deliver units and service them with the same truck is both cost- and
time-efficient.”
Tanks are available in 800 to 2,000-gallon capacities, with a standard
4-inch waste valve and 2-inch water valve, and 2-inch pressure-relief valve.
It is available in 1/4-inch steel, 1/4-inch stainless steel or 5/16-inch aluminum, and comes with a workstation and a vertical cabinet and an extruded
aluminum door with integrated shelving. There are 2-inch sight glasses for
the waste compartment and a sight tube for the water compartment. A liftgate is installed behind the tank to load and unload restrooms. It has an out-
Coagulants and Flocculants
for Septic, Grease, Municipalities and Industry
Save Money • Save Time • Save Polymer
Call Toll-free:
877.771.6041
38
Pumper • November 2015
• Dewatering polymers for all
dewatering equipment
• All forms: Dry and Emulsion
• Variety of packaging sizes to
meet customer needs
• Both East & West coast
shipping points
• Expert technical staff
• Specific solutions for our
customers
1390 N. Manzanita St.
Orange, CA 92867
www.aquaben.com • [email protected]
Butch Amthor, left, executive vice
side rub-rail with stake pockets every 36
president of Amthor International,
inches. Aluminum removable side racks
shows a 2015 WWETT Show
with e-track or solid sides are available.
“The frame actually flexes opposite of attendee the new rounded bottom
on the company’s Matador Flat Vac
the body, which provides a smoother ride
multipurpose portable restroom
for passengers and cargo,” says Amthor.
tank. (Photo by Craig Mandli)
“It is easy to load and unload units with
the liftgate as well. It’s a unit made for one-person operation if needed.”
Amthor says the 2015 model of the Matador Flat Vac is the result of several years of feedback, much of it coming on the WWETT Show floor. “That’s
how we learn what works and what doesn’t in this industry,” he says. “The
rounded trough design came directly from customer feedback. They wanted
something that was easier to clean, and we listened.”
Amthor points out that his company’s goal is to debut a new product at
every WWETT Show, and he promises 2016 will be no different, though he
doesn’t want to get into specifics.
“A lot of the decision will come down to what we hear on the floor
here,” he said during the 2015 show. “I’m always thinking about something
new or a way to innovate something we already have. And this show is always the one we aim for. It’s the biggest in the industry.” 800/328-6633;
www.amthorinternational.com. ■
Fruitland_Pumper_Ad_4x10_050815.pdf
1
15-05-19
10:30 AM
P.O. Box 1107 - 135 E Mile Road - Kalkaska, MI 49646
p: 231.258.4870 - f: 231.258.2019 - [email protected]
800.952.1537 - WWW.MARSHIND.COM
Vacuum Septic Units
Aluminum Or Steel Tanks In A
Variety Of Capacities.
Portable Toilet Units
Portable Toilet
Restroom
Services
Units.
Industrial Vacuum Units
DOT Code &
Non-code Hoist &
Rear Door
Options
Slide-In Units
Mini Vac Trailers
Industrial Units DOT Code &
Non Code
Various Sizes Available
Join us on Facebook See the progress of some of our units in the making.
Check out our website for more information: www.marshind.com
40
Pumper • November 2015
PumPer Profile
Reelin’ in
the YeaRs
For three generations, Rhode Island
Septic Services has utilized vastly
improving onsite technology to provide
customers with more efficient pumping
and repair work By Peter Kenter
F
amily-owned Rhode Island Septic Services (RISS) has seen three
generations of boom and bust economic cycles since the company was founded in 1954. Owner and president Mike Sliney
is weathering tough economic times in the state by diversifying his
business into related construction services and the transportation
and disposal of municipal sludge, and exploring new avenues for advertising, including radio.
(continued)
Profile
Rhode Island Septic Services, Inc.
Exeter, Rhode Island
(continued)
OwneR: Mike Sliney
FOunded: 1954
emplOyeeS: 9
Rhode Island
SeRVICe aRea: Rhode Island, parts of
Connecticut
SeRVICeS: Septic pumping and inspection;
septic system repair, upgrade and installation;
sewer connections; installation of water and
electric lines; construction excavation and
lot clearing
aFFIlIatIOnS: Rhode Island Independent
Contractors, National Federation of Independent Business
webSIte: www.ri-septic.com
Mike Sliney is shown with a 2014 Kenworth
vacuum truck in front of the Rhode Island
Septic Services office in Exeter, Rhode Island.
(Photos by Sean D. Elliot)
American Ingenuity, American Made
A Lesson Learned
In 1958, a young Army Specialist at Fort Sam
Houston, TX built a wooden, portable restroom. He
didn’t like latrines and figured nobody else did
either.
Al Hilde became quite good at building wooden
restrooms, using them to create a very successful
portable restroom business. However, he was
always looking for a strong, lightweight alternative.
Along the way, one of the Tufways fell out of the
pick-up as it sped down the highway. It hit the
pavement hard, but when he picked it back up, the
only damage was a few scratches. He loaded it back
on the truck and headed to his appointment.
The breakthrough happened in 1972 when Al
ventured into plastics and built a Tufway, his first
polyethylene portable restroom.
When showing the operator the Tufways, he
apologized for the scratches on one of the
restrooms. When the operator heard what
happened, he bought both Tufways and placed an
order for 20 more. He said if a portable restroom
could withstand a fall like that and only have a few
scratches, he wanted a whole fleet of them.
An operator in Nevada heard about the Tufway and
wanted to be the first to see it. So, Al’s sales
manager loaded two Tufways into his pick-up truck
and headed west.
We also discovered the value of a Tufway that day
and it reminds us that to be successful, we need to
rely on ingenuity and quality. That’s why Tufways are
still designed and made...in America.
www.satelliteindustries.com
800-328-3332
RISS is located in Exeter, about 25 miles south of Providence and a
stone’s throw west of Narragansett Bay. The company offers septic service all
over Rhode Island and parts of Connecticut. It also offers septic system design and installation, large and small excavation services and construction
work.
The company was established as Rhode Island Cesspool Cleaners Inc.
by Sliney’s grandfather, Francis. “They built the classic cesspool, which involved excavating a hole, loading a dump truck with field stone and having
a stoneworker line the pit with stone,” recalls Sliney. “They soon moved into
more modern septic systems.”
A fAMilY BUSiNeSS
Mike Sliney’s father, John, and uncle, Steve, had worked for the company since they’d been teens, eventually taking over. Mike and his brother,
John, followed suit, buying out their uncle in the early 1990s and taking over
entirely when John Sr. passed away in 1995.
Right: Mechanic Charlie
“My father used to operate a backhoe, and at
Anctil, right, talks with
one point we tried to convince him to purchase
drivers Tom Rosenfield
an excavator,” says Sliney. “We couldn’t blame
and Gordon Horne in the
him for turning down our idea. He had retiregarage at Rhode Island
ment on his mind and didn’t want to invest that
Septic Services.
money. But once my brother
and I were running the show,
we moved into related construction services, such as
land clearing and digging
foundations.”
Sliney bought out the
company five years ago. However, he and his brother jointly
own a trucking business, J &
M Transfer, operated by John.
The company specializes in
hauling sludge in near-solid
form from municipal sewer
plants throughout the state
and into Connecticut, Massachusetts and New Hampshire for disposal.
Our strategy to
Both companies are located on 3.5
acres featuring a 6,000-square-foot buildovercome these
ing offering combined garage and office
challenges has been to
space. RISS employs nine people full time,
diversify the business
including Sliney and his wife, Cathy. J &
M employs six. A full-time mechanic perwherever we can,
forms double duty for both companies.
building around the
RISS relies on three septic service vaccentral plank of
uum trucks: a 2000 Kenworth tractor pulling
a 1983 Holland Trailer with a 7,000-gallon
septic work.
carbon steel tank and Prevac pump; a 2009
— Mike Sliney
Peterbilt with a 4,000-gallon aluminum
tank and Jurop/Chandler pump; and a 2014
Kenworth with a 4,600-gallon carbon steel tank and Jurop/Chandler pump.
J & M operates six trucks – five Macks and an International – outfitted
with unbranded 9,000-gallon aluminum tanks bought secondhand and customized for the company’s specific use.
Sliney’s equipment strategy is to keep the fleet updated to promote better reliability. “We have some older trucks in the fleet, so adding a new one
will make it easier on our mechanic and make scheduling a little less like a
rat race,” he says.
44
Pumper • November 2015
left: Technician Rob McConnell hooks up a
trailer hauling a Takeuchi mini-excavator for
transport to a job site.
below: Mike Sliney follows up with customers
from his office at Rhode Island Septic Services.
STill SeeS CeSSPoolS
Servicing, repairing and upgrading septic systems, both residential and
commercial, provide the bulk of the company’s work. Septic systems remain
common in the state. Despite a state-imposed phase-out of traditional cesspools begun in 2007, many remain legal.
(continued)
Good workers are a key to success
Finding qualified employees has always been a challenge for Rhode
Island Septic Services (RISS), but that task has become far more challenging
in recent years.
“It starts right at the interview,”
says Mike Sliney, company owner
and president. “Recently I’ve been
checking the qualifications of every
applicant because too many of them
have falsified information, including
job experience they never had.”
Sliney says a few checks
and balances exist to ensure he
has qualified drivers for his rigs,
something he believes is important
to protect motorists on the road and
protect his company’s long-standing
reputation. Once a year his insurance
company does a Department of Mechanic Charlie Anctil works on
Motor Vehicles background check on fittings for a new rinse hose for a
service truck.
company drivers. The company does
Department of Transportation random drug and alcohol screening, which
helps limit liability.
“Because our trucks are hauling so much weight, we feel it’s important to
do whatever we can to promote safety,” Sliney says.
Sliney has good things to say about his seasoned employees, including
his office staff – wife, Cathy, and Melissa Titzmann, who has been with the
company a dozen years. “They do a great job on anything from bookkeeping
to handling sales calls to dispatch,” he says.
Mechanic Charlie Anctil has been with the company for 25 years and
keeps machines for both RISS and sister company J & M Transfer in top shape.
“A good mechanic is an asset to any company, and Charlie is incredible,”
says Sliney. “He just did a motor job for me and he can rip apart a transmission,
do brake jobs and oil changes, and fix air leaks. At 60 years old, he can work
most 25-year-olds under the table. When some of the new hires walk past the
garage and see him working, I think the competition worries them a little.”
Despite the lingering use of cesspools, Sliney says today’s systems are
being engineered far better than in the past. The components and technologies available to installers do a good job of treating waste and preventing
sediments from reaching the drainfield. The advances are great for the installing industry and the customer, he says.
“Compared to 30 years ago, systems are much better designed today,”
Sliney says. “Soil scientists determine high water tables. Two-compartment
septic tanks and filters ensure cleaner effluent. Watertight lids prevent infiltration, and use of lids and risers bring access to the ground level and promote better tank maintenance.”
Sliney holds a Class I Designer’s License with the Rhode Island Department of Environmental Management, which authorizes him to design repairs or improvements to existing onsite wastewater treatment systems with
a flow of less than or equal to 900 gpd. However, it doesn’t allow him to design systems for new construction.
“You’ve not only got to earn education credits needed to design for repair systems, you also need to maintain that classification with additional
annual education credits,” says Sliney. “I can handle the eight annual educational credits required to maintain my Class I, but anything higher is too
time-consuming to make business sense for us. We’re already way too busy
on repairs and building systems for clients according to designs we’re given.”
46
Pumper • November 2015
CoNSTrUCTioN WorK
Sliney’s construction business complements his septic work for new
building projects. Crews already on the work site to install a septic system
can also clear lots, dig foundations and complete most construction-related
site work, including installing drain, water and electrical service lines. Owning the equipment also allows him
to bid on installing larger commercial septic systems.
The company’s construction garage houses three
excavators, a 1997 Kobelco SK200, a 2007 Hitachi Zaxis 135 and a 2012 Takeuchi mini; a 1998 Komatsu D31
dozer; a 2003 John Deere 310 backhoe; a 2008 Volvo L70E front-end loader; and a 2003 10-wheel MAC dump
trailer.
RISS also cleans grease traps, largely for fast-food
chains in the area. Again, RISS crews are often required
to perform additional work to satisfy local regulations.
“In some towns we have to do paperwork each time we
do a job, so the restaurants can prove to the town that
they’re keeping up with maintenance,” says Sliney.
Winter is the toughest season for the business, cutting into both septic and construction work. “When the ground freezes and the snow piles up
it doesn’t make a lot of sense to keep going on
Driver Tom Rosenfield
some of the work,” says Sliney. “Sometimes we
agitates the contents of
need to cut back the crew between Christmas a septic tank while the
vacuum pump does its job.
and into February.”
More BUSiNeSS CHAlleNGeS
Like most service businesses, word-of-mouth is Sliney’s top calling
card, followed by the company website. He’s reduced his investment in
phone book advertising, which is no longer drawing the response it used
to. He recently signed an advertising contract with a local FM radio station.
“Our company will be mentioned as a sponsor for various programs
and we’ll be doing 15-second and 30-second spots that will eventually grow
to as long as 90 seconds,” he says. “The ads will concentrate on the idea that
we’re a family-owned pumping business. We believe that for any increase in
business on the septic side, excavation work will follow.”
ScreencO
Systems
208-790-8770
www.ScreencoSystems.com
[email protected]
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The cost of employee health insurance – high Driver Gordon Horne
prepares an invoice
and rising – is also a concern, prompting the comfrom his truck cab after
pany to consider scaling back benefits or asking for
a pumping job.
a greater employee contribution to the plans.
“Our strategy to overcome these challenges
has been to diversify the business wherever we can, building around the
central plank of septic work,” Sliney says.
looKiNG AHeAD
Sliney recently passed his 50-year milestone. With no family members
expressing interest in taking over the business, he’s weighing his options for
the future.
“Our business is based on the relationships we’ve developed with
homeowners, real estate agents, property developers, food service businesses, and builders over more than 60 years. I’ve personally known some of our
clients for more than 30 years.
“If I stay with the business and
get it in the best shape I possibly
MORE INFO
can, I think it’ll be easy to sell when
I’m ready,” he continues. “I’ve got
Jurop/Chandler
a boat in Charlestown and I keep
800/342-0887
www.chandlerequipment.com
telling myself that some day I’m go(See ad page 31)
ing to do a little fishing – but it’s not
time for that yet.” ■
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www.pumper.com • Since 1979 November 2015
47
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48
Pumper • November 2015
www.pumper.com • Since 1979 November 2015
49
wwettshow.com
Act Now!
Make your plans early to attend
the industry’s largest annual event!
Represented Industries
•
•
•
•
•
•
•
•
•
•
Septic Pumping
Onsite Installation
Portable Sanitation
Dewatering
Grease Handling
Sewer Cleaning
Laterals & Mainlines
TV Inspection
Pipeline Rehab/CIPP
Waterblasting
•
•
•
•
•
•
•
•
•
•
Plumbing
High-Pressure Cleaning
Safety Equipment
Confined Space
Lift Stations
Computer Software
Industrial Vacuuming
Hydroexcavation
Trenchless Pipe Repair
Utility Location
And Much More!
Save $30!
70
$
PER PERSON
WHEN YOU
REGISTER BY
Jan 22nd.
$100 per person at the door.
Children 12 and under admitted free.
Register online at wwettshow.com
or call 866-933-2653
Education Day Sessions
Wednesday, February 17, 2016
NAWT
National Association of Wastewater Technicians
Rooms 234-236
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Basics of Septic System Control Panels
Using Septic Control Panels to Troubleshoot Systems
Inspecting Concrete Sewage Tanks
An Exercise in Septic System Troubleshooting
The Basics of Inspecting Drip Systems
NAWT Ask the Experts Panel Discussion
SSCSC
National Association of Sewer Service Companies
Rooms 130-132
8 a.m.
9:30 a.m.
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Positioning Yourself for Promotion and Succession Planning
Step Up Your Game! Taking Current CCTV Inspection
Technology to the Next Level
Trailer Jetting – Getting the Most Out of Your Equipment
Vacuuming: the Other Half of the Combination Unit
Sewer System Maintenance – Challenges and Solutions
SSCSC Ask the Experts Panel Discussion
SSPMA
Sump and Sewage Pump Manufacturers Association
Rooms 133-135
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Understanding Pumps and Common Pumping Issues
Evaluation and Installation of Backup Pump Systems
Best Installation Practices for Trouble-Free Pump Controls
Troubleshooting Pumps, Panels and Switches
with Digital Multimeters
Sizing Guidelines for Sump, Sewage and Grinder Pumps
SSPMA Ask the Experts Panel Discussion
NOWRA
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
Introduction to Soils
Onsite Septic System Loading Rates and Site Layout
Making Infiltration Decisions –
Understanding Soil Surface Design
Soil Dispersal Comparison
Introduction to the Elements of Onsite System
Design and Regulations
Onsite Septic System Hydraulics and Pump Design
4:30 p.m.
8 a.m.
9:30 a.m.
Portable Sanitation Track
Rooms 140-142
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Rooms 136-138
1:30 p.m.
3 p.m.
4:30 p.m.
Marketing Basics: How to Effectively and Efficiently Grow
Your Portable Sanitation Sales
Portable Sanitation Forum: Current and Future Critical
Issues Affecting the Industry Discussion
Trust – How to Build it and Use it to Grow Your
Portable Sanitation Business
Industry Safety Track
Rooms 237-239
8 a.m.
9:30 a.m.
11 a.m.
Pre-Engineered Shoring Systems for Cross-Trench
Utility Challenges
Excavation Safety
OSHA Confined Space, Air Monitoring and
Fall Protection Explained
Cleaning Nozzle Technology
Large vs. Small-Diameter Pipe Cleaning
The Lower Lateral – The New Frontier in Sewer Rehab
Chemical Grouting Technologies
The Growth of the UV Cured CIPP Process
NASSCO Ask the Experts Discussion Panel
Treatment Plant
Operator Track
Rooms 243-245
National Onsite Wastewater Recycling Association
Rooms 240-242
Business Strategies
How Much Should I Charge?
Business Game Changers: Top 5 Secret Strategies
for Massive Growth in Your Service Business
The Un-Business Plan – Making Your Business
Less Complicated But More Profitable
How to Use Superior Customer Service to Increase Sales
Reward the Right Stuff: Finding, Training and
Keeping Great Team Members
Is Your Business Prepared for a Crisis?
NASSCO
Southern Section Collection Systems Committee
Rooms 231-233
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Effective Strategies for Collections System Management
Sustainable Innovation in Biosolids Management
Pretreatment and Wastewater Lagoon Management
Septage Collection and Treatment
Large Scale FOG/Septage Receiving Station –
Lantern Environmental Project Case History
Progress in Electrochemical Water Treatment in Last Century
WJTA-IMCA
Water Jet Technology Assoc. - Industrial Municipal Cleaning Assoc.
Rooms 237-239
1:30 p.m.
3 p.m.
4:30 p.m.
Proper Industrial Truck Maintenance Can More Than
Pay for Itself in Productivity and Safety
Air Conveyance Through an Industrial Vacuum Truck
Vacuum Excavation Applications and Opportunities
Women in Business
Rooms 136-138
8 a.m.
9:30 a.m.
11 a.m.
Marketing to Women
Women of Wastewater: Building a Community of Allies
Women in Wastewater Roundtable
Vacuum Truck Equipment and Operation Training
presented by NAWT National Association of Wastewater Technicians
Rooms 109-110
8 a.m. - 5 p.m.
This day-long session will discuss in detail the equipment on vacuum trucks and how to operate them. Pumping terms
will be covered, as will safety principles, materials often encountered on the job and government regulations.
WWETT Education Sessions
Thursday, February 18, 2016
Liquid Waste
Treatment & Disposal
Rooms 130-132
8 a.m.
9:30 a.m.
11 a.m.
Analysis of Drainfield Failures and Restoration Methods
Cash In on Community System Operations and
Maintenance
Ultra-Efficient Inspection Technique to Locate Leaks on
Septic Systems
Sewer & Drain Cleaning,
Inspection & Repair
Rooms 133-135
8 a.m.
9:30 a.m.
11 a.m.
Using the Clean Water Act to Grow Profits
Winning Trench Warfare – Finding Profitability
in Sewer/Septic Work
Your Best Shot at Sewer Success –
How to Get the Most From Inspection Technology
Business Strategies
Rooms 136-138
8 a.m.
9:30 a.m.
11 a.m.
How Self-Employed People Can Make More Money
Growing Your Business in a Tough Economy
Staying in Front of Your Customer
NOWRA Design Course
Rooms 240-242
SSCSC Sewer & Drain
Cleaning Course
Rooms 231-233
8 a.m.
10 a.m.
Hands-On Nozzle Technology
Hands-On Jetter Hose Maintenance – Care and Repair
Onsite Septic Installation,
Repair & Design
Rooms 237-239
8 a.m.
9:30 a.m.
11 a.m.
Overview of Application, Design, Installation
and Operation of Drip Dispersal Systems
Onsite System Pump Design Made Easy
The Onsite Wastewater Industry and Our Carbon Footprint
Sewer & Pipe Rehabilitation,
Relining & Repair
Treatment Plant Operator
Rooms 234-236
8 a.m.
9:30 a.m.
11 a.m.
Take Control of Inflow and Infiltration in Manholes
When Things Go Wrong on a Lining Job
Taking Small-Diameter Drain Lining Inside Infrastructure
Rooms 243-245
8 a.m.
9:30 a.m.
11 a.m.
8 a.m.
9:30 a.m.
11 a.m.
Mound and At-Grade Design
Low-Pressure Pipe in Drainfield Distribution
Subsurface Drip Irrigation
Municipal Sewer & Water
Rooms 140-142
8 a.m.
9:30 a.m.
11 a.m.
How to Recover Non-Revenue Water
Phased Assessment Strategy for Sewers - Understanding
Sewer Condition Quicker with Fewer Resources
The Science of Pipe Cleaning – Flow and Pressure
Smart Water Technology in Theory and Practice
Dissolved Ozone in Municipal Collection, Treatment
and Disposal
Municipal Biological Waste Treatment
Many states
approve WWETT
education sessions
toward fulfilling
required certified
education units or
professional development hours.
See wwettshow.com
for a list of approved
states and courses.
wwettshow.com • 866-933-2653
Friday, February 19, 2016
Liquid Waste
Treatment & Disposal
Sewer & Drain Cleaning,
Inspection & Repair
Rooms 130-132
8 a.m.
9:30 a.m.
11 a.m.
Rooms 133-135
Fact vs. Fiction: The Top Ten Septic Myths
All About Facultative Bacteria
Brown Grease Recovery From Grease Trap Waste: Science
and Economics
8 a.m.
9:30 a.m.
11 a.m.
Advanced Pipe Bursting
Low-Latency, High-Definition Video Over
Coaxial Cable for Remote Inspection
Plumbers vs. Technicians: The Slow Decline of the
Tradesman
Industry Safety
Rooms 140-142
8 a.m.
9:30 a.m.
11 a.m.
Identifying and Managing Risk
in a Septic or Sewer Business
How Well Do You Know Your Cleaning Hose?
Pathogen Exposures to Workers in the Onsite Industry
Municipal Sewer & Water
Rooms 231-233
8 a.m.
9:30 a.m.
11 a.m.
Using Acoustic Inspection to Prioritize Sewer Cleaning
Evaluation of Automatic Filters for Nozzle Protection in
Flow Monitoring – How to Make Your Program Successful
Rooms 240-242
Creating a Data-Driven Strategic Marketing Plan
What Every Sewer and Drain Contractor Needs to Know
About Asset Protection, Tax Reduction and Estate
Municipal Sewer & Water
Rooms 240-242
11 a.m.
GIS: Empowering Water, Wastewater and
Waste Removal Organizations
Rooms 136-138
8 a.m.
9:30 a.m.
11 a.m.
Know the State of Your Business Using
Business Charts and Reports
Using Software to Save Time and Increase Profits
Using Mobile Devices for Business
Sewer & Pipe Rehabilitation,
Relining & Repair
Rooms 234-236
8 a.m.
9:30 a.m.
11 a.m.
Business Strategies
8 a.m.
9:30 a.m.
Business Software &
Technology
Treatment Plant Operator
Buying Back Capacity
Successful Reduction of I&I Using the Holistic
Approach to Sewer Rehabilitation
Large Scale Centrifugally Cast Concrete Pipe Culvert
Rehab in CO Dept. of Transportation Region 1
Rooms 243-245
8 a.m.
9:30 a.m.
11 a.m.
Insights into Ozone Water Treatment Plants
Wastewater Microbiology
How to Ensure Gold is the Result – Choosing the Right
Dewatering Equipment
COLE Publishing’s
Onsite Installer Course
Rooms 237-239
8 a.m. - 5 p.m.
This day-long session will walk professionals through
an introduction to proper installation practices for the
sustainable use of onsite treatment systems
Detailed session information available at:
www.wwettshow.com
PRODUCTS BUILT
BY CANADIANS FOR CANADIANS
Behind every product we sell is a hardworking, dedicated Canadian committed to
delivering the best portable sanitation
equipment in the world. It is this dedication
that has allowed us to become Canada’s
largest portable sanitation equipment
manufacturer. With four distribution centers
across the country, we are committed to
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they need. That’s a promise.
705-325-4200 | 800-465-9590 | polyjohn.ca
POLYJOHN CANADA
polyjohn.ca
54
POLYJOHN USA
polyjohn.com
Pumper • November 2015
POLYJOHN CENTRAL EUROPE
polyjohn.eu
POLYJOHN INTERNATIONAL
polyjohn.co.uk
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polyjohn.com.br
POLYJOHN MEXICO
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SchellVac Equipment Inc.
126 Wheatfield Road
Box 108, Group 200, RR2.
Winnipeg, MB - R3C 2E6
T: (204) 336 0081
F: (204) 336 0090
Toll Free: 1 877 336 0081
www.schellvacequipment.com
Products that last,
Quality that outperforms
Septic
Trucks
Combination
Hydrovac
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Equipment that works
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Industrial
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SCHELLVAC EQUIPMENT INC WHERE QUALITY IS KING
Erik Gunn
MOney Manager
Erik Gunn
is a business writer
in Racine, Wisconsin.
Focus on Advertising
and Marketing That Pays Off
Figure out what’s bringing in the business, and quit wasting time and money on efforts that aren’t By Erik Gunn
W
hether you’re starting up a brand-new business or you’ve been at
it for years, you probably already have the skills of your trade and
the tools you need.
But how good are you, really, at advertising and marketing what you do?
Yes, some people seem to be born with the knack for selling and promoting themselves. Maybe that’s what makes advertising and marketing
seem like one of those “black box” parts of a business. There’s no shortage
of advice out there, but putting it to effective use and figuring out whether it
really makes a difference in your business results can stymie even the smartest among us.
benefits of good service, you can’t ignore it, either. Customers who like your
work will talk you up with their friends and give you advertising you never
paid for – and with a value that’s priceless.
COMMUNICATE WITH CUSTOMERS
When it comes to measuring the cost and value, think big picture. “The
true value of marketing depends on what sort of marketing you are investing in,” says Scandlen. “If you invest in marketing that has value for the customer, then the true, long-term returns will be significant.”
Scott recommends that with the growing power of consumer-review
sites like Angie’s List and Yelp, you must “own your brand on the Internet.”
That means engaging with customers directly on review
THE BIG PICTURE
sites, praising good reviews when you get them, and tarFirst of all, let go of any notion that “advertising and
Your business may
geting special offers to draw in new customers who are
marketing” is just an isolated specialty in your business. It
turning to those sites to look for the services you provide.
really starts with your everyday appearance and actions.
be the best in the
Scandlen advocates customer experience improve“Marketing is not just about buying ads or setting
world at septic pumping.
ments through instruments such as customer surveys.
up a trade show booth, it’s a part of every aspect of your
But if your billing is off or
Don’t just let survey information stay locked up in a desk
business,” says Tatsuya Nakagawa, vice president for mardrawer or on your hard drive, though. Follow through
keting and strategy at Castagra Products Inc. “Make sure
your customer service is
with it, following up on complaints.
your trucks are clean and your service staff is professional
poor, it won’t matter.
And be willing to really listen to customers. That’s
and courteous.”
That’s just the start, though. Every business has a
Ben Scandlen part of inbound marketing – or as Scandlen describes
it, “a conversation you have with your prospects to help
brand, says David T. Scott, chief marketing officer at Lifethem make their decision.” That won’t always win you a customer in the
fyre, a global marketing cloud technology company, and author of The New
short term. “Sometimes the best decision may be another solution,” he says.
Rules of Lead Generation. In essence, sales and marketing is about owning,
But you’ll also earn the prospect’s future consideration.
controlling and projecting your business brand to customers and potential
If you’re using traditional media, such as business newsletters delivcustomers.
ered to an email address or posted on a Facebook page, don’t just toot your
“Take a day to think about your brand, your company’s values and what
horn. “Make sure the information you share is useful and not self-serving,”
you stand for,” says Scott. Then make sure that how you see yourself and your
Scott says.
business lines up with how your customers see them. And once you’ve got
your arms around that, make sure your advertising and marketing is always
A FOCUSED APPROACH
consistent with your brand.
Content marketing like this is a high-priority investment, Scandlen
Strengthening your brand means giving quality service to the customadds. “Content marketing done correctly underpins all of your other efforts
ers you already have. “It’s cheaper to retain an existing customer than to acand improves your offering to your customer.”
quire a new one,” Scott observes.
Besides what you communicate, there’s also the question of to whom
And that doesn’t stop at what you think of as your business. “Your busiyou communicate it.
ness may be the best in the world at septic pumping,” says Ben Scandlen, of
Marc Prosser of Fit Small Business says targeted marketing is far more
The Way Company, an online marketing network. “But if your billing is off or
effective and economical, especially for the type of small, owner-operator
your customer service is poor, it won’t matter.”
business that a pumper represents.
By now you might begin to see why it can sometimes be hard to isolate
your marketing’s “true cost.” Yet if you can’t always measure the marketing
(continued)
56
Pumper • November 2015
Reach out to prospects who don’t already have a relationship with a
business in your line of work. “People who moved to a new house are unlikely to have an established relationship with a local plumber or septic contractor,” Prosser points out.
Master the techniques that raise your profile when people search the
Internet for the services you offer. Send a mailing to newly occupied addresses, or if your target market is businesses, “you can check out new member lists at local chambers of commerce and reach out to those businesses.”
IS IT WORKING?
And how do you figure out the value and the cost of what you’re doing?
You can’t measure the cost or benefit of making sure your crews show
up on time and treat customers with respect, or the benefit of visibility. But
with good marketing and advertising, as Nakagawa points out, “customers
and prospects can find you even if you are busy supervising a job or buried
in paperwork.”
But you don’t want to simply throw money at the problem. Effective
marketing doesn’t require big budgets, Nakagawa says. “Do small trials and
see what works for you. Once you find an effective approach, build on it and
don’t get distracted by the next new and exciting marketing tactic.”
Still, there are metrics you can gather. Three that Scott of Lifefyre finds
most valuable are measuring the customer acquisition cost (CAC), average
contract/sale value (ACV) and return on marketing investment (RoMI).
The cost of a particular advertising channel will vary widely by the
source of your traffic, notes Jan Roos, who consults for local businesses on
effective Internet advertising. Roos recommends starting with a $1,000 per
channel investment — and look for fast results. “The best channels can turn
58
Pumper • November 2015
around customers in days to weeks,” she says.
She recommends programs like Google Adwords that bring your business up when the prospective customer does a search: “You can get in front
of customers at the exact moment they need something like a drain cleaning plumber instead of throwing up a billboard and hoping they remember
your number.”
TRACKING LEADS
To really understand the cost and value you’re getting, you’ll have to
invest in systems that track your calls and emails from customers. With that
you know “where customers are coming from and use this to determine
which sources of advertising are bringing the most bang for your buck,”
says Roos. (That works with offline advertising too, she adds.) Without good
tracking, “you’re flying blind.”
Roos says lead-generation specialists can help you generate business
more efficiently from your online advertising. And while free channels may
have some value, don’t count on them to directly generate business. If Facebook or Twitter suck five hours a week out of your time that you would otherwise be able to bill $100 an hour for, “you’re out $2,000 a month for that
channel,” Roos points out. “You might be better off throwing a $1,000 budget
on paid advertising that is guaranteed to get an audience.”
One final word: Don’t treat marketing and advertising as an afterthought or a sometime thing.
“Consistency is the key,” Nakagawa says. “Doing marketing and advertising once, or only when things are slow, will not help your cause.” ■
Jim Anderson, Ph.D.
Septic SyStem Answer mAn
Jim Anderson, Ph.D., is an emeritus professor
at the University of Minnesota Department
of Soil, Water and Climate, education
coordinator for the National Association of
Wastewater Technicians, and recipient of the
pumping industry’s Ralph Macchio Lifetime
Achievement Award. Email Jim questions
about septic system maintenance and
operation at [email protected].
Tech Tips for Diluting
Pharmaceuticals in Wastewater
Trace amounts of chemicals – the byproduct of prescription medicine usage – can linger in onsite systems.
Septic service best practices can help solve this groundwater issue. By Jim Anderson, Ph.D.
QUESTION: How well do our systems treat pharmaceuticals and other
contaminants?
ANSWER: I hear this question often during workshops, and it will be
a continuing issue of concern for the industry. Pharmaceuticals are regarded as contaminants of emerging concern from both an environmental
and human health perspective. Research has been limited on these compounds due to their trace levels – in the low parts per billion. Treatment for
the compounds in wastewater treatment plants is very costly even though
there are available technologies such as ozonation, reverse osmosis and
process optimization.
Each compound is an entity with a particular organic structure, which
means it is almost impossible to generalize levels of treatment or how long
they exist in our particular environments. Recently a number of studies were
commissioned to look at these contaminants in wastewater treatment plants
because these compounds have been found in surface water and in fish below the outfalls from the plants. So there is a continuing environmental and
health concern over the effects of long-term low-level contamination. I expect we will see continuing reports on the results of various studies and, in
particular, some specifically looking at our onsite treatment systems.
I have seen a few studies that may give us a clue to the treatment effectiveness within our soil-based treatment systems. First was a study of sand
filters and constructed wetlands (both technologies used in decentralized
systems). For ibuprofen and some other organic pharmaceuticals studied,
a drain and fill operation of the subsurface wetlands significantly enhanced
the elimination of the compounds over the continuous flow operation. This
increase in treatment was attributed to allowing oxygen into the system,
which stimulated biological activity and led to the breakdown and dissipation of the compounds. The study also noted that the presence of higher
aquatic plants also enhanced the treatment of the compounds.
Another study looked at land application of biosolids in eastern Colorado. Here they found that some of the compounds dissipated after six months
from the time of application, while others persisted longer than 18 months
and some moved downward in the soil profile even given the semiarid environment. After a year and a half, though, most detects were actually below
the minimum reporting levels for the compounds. The compounds they degrade to are not fully understood and the authors conclude further research
should be conducted on the transformations occurring, taking a closer look
at any long-term accumulation.
I also remember University of Illinois studies in the late 1980s looking
60
Pumper • November 2015
at organic pesticides in septic systems. They showed pesticides were tied up
in the organic material from wastewater and soil in the highly biologically
active zone where they slowly degraded.
While we are bound to hear more in the coming months about these
compounds and issues, the best onsite practices we employ should effectively tie up these compounds and hold them in place while they degrade
or dissipate.
Practices like keeping the systems as shallow as possible should be put
in place, utilizing parts of the soil profile with the highest biological activity
and usually the most permeable to water and air. This allows oxygen to be in
the soil around the system, allowing aerobic soil organisms to function and
assist in the breakdown of organic compounds. This should sound like the
KISS (Keep it Shallow …) principle. Nevertheless, just more evidence that
keeping systems shallow is the way to go even if it means having to add a
pump into the system.
The other aspect to shallow is it maximizes the separation distance in
a biologically active zone so if some compounds do move somewhat downward, they are not out of the zone where treatment can occur.
Employing dosing of our systems through pressure distribution –
whether it is in pretreatment devices such as media filters or the final soil
treatment system – again provides the opportunity to tie up the compounds
until they are dissipated. This approach has been demonstrated to help
make sure water movement through the soil is unsaturated and allows for
oxygen to be present in the system – both major ingredients in the wetland
study that resulted in the best treatment.
This furthers the argument that undisturbed natural soil is the best final
treatment media. This means that the soil should not be disturbed, graded,
compacted, smeared or otherwise compromised before, during or after the
installation of the final soil treatment unit. If this sounds suspiciously like
KINN (Keep it Natural …), that’s because it is!
For years we have talked about these two underlying principles as being key to quality, long-lasting systems that treat our wastewater indefinitely. Study after study confirms the value of these principles, yet I still see
instances where these simple guidelines are violated with the predictable
bad results. When we do our jobs right and install our systems correctly,
we have the best treatment system possible and better than any wastewater
treatment plant. When we don’t do things properly, we get a bad name and
people look away from us as being part of the wastewater solution and see
us as part of the problem. Let’s demonstrate that we are the solution for the
future, regardless of the compounds or the problems encountered. ■
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State of the states
Building It Back In Bama
Alabama wastewater professionals re-energize their state association, promote training,
certification and volunteer work By Doug Day
A
fter a few years of belt tightening, the Alabama Onsite Wastewater
Association is poised for growth. Formed 28 years ago, it is bringing back some programs that were dropped following the economic
downturn and its subsequent toll on the onsite industry.
Dave Roll has been the group’s executive director for 13 years. He
had little experience in the wastewater industry when he started, but has
watched it change and mature over the years. After a 29-year career as an Air
Force pilot and Air War College faculty member teaching Strategy, Doctrine
and Leadership, he had been working part time at AOWA for about a year
when his predecessor left and the position was offered to him.
Whom does AOWA represent?
Roll: You have to hold a license in Alabama to
be a voting member. The bulk of our members are
installers and pumpers. Then we have portable restroom companies and licensed manufacturers. Membership is by company, so we have about 175 members that represent many more individuals.
There are a few companies that are bigger than
eight or 10 people, some portable restroom companies may have 50 or 60, but most of our membership
Contact Dave Roll
is very small, individually owned family businesses.
at [email protected]
The association started out as a group of con- or 334/396-3434.
cerned folks in the industry who used to get together
at a restaurant. From there they formed the Alabama Septic Tank Association
and in 2000 pushed through legislation to require licensing of onsite professionals. That created the Alabama Onsite Wastewater Board, and the group
changed its name to the Alabama Onsite Wastewater Association in 2000.
What effect did the recession have on you?
Roll: We used to get 40 to 45 exhibitors at our annual conference – our
members were doing well financially. We are inextricably tied to the housing
industry and it fell flat. The number of licensees went from about 1,450 down
to below 1,000. The number of exhibitors has almost been cut in half.
There are fixed costs for an association that don’t go down, so we
tightened our belt. We used to give away $1,000 scholarships to students
of families from member companies for college, vocational, technical or
trade school. We also had a legal assistance program. If someone needed
business-related legal advice, we had an attorney we paid for providing a
consultation. We had to discontinue both of them in 2012.
We have recovered sufficiently and are seriously looking to reinstitute
our scholarship program. I’m looking for an attorney with knowledge of the
onsite industry so we can provide that service again. We are making a concerted effort to increase our membership. The more members we have, the
more powerful we are.
64
Pumper • November 2015
Do you offer anything besides your annual conference?
Roll: We partnered with the Alabama Department of Public Health
(ADPH) in February for a mini trade show and conference. This was the
brainchild of Sherry Bradley, the director of Environmental Services at
ADPH. We reached out to our members, those with state onsite wastewater
licenses, engineers and regulators, and put them in one place at one time. It
was a splendid conference with 275 attendees.
It took a little bit away from our annual conference. Normally we get
about 260 people; this year we didn’t break 200. But it was probably very well
worth it. ADPH would like to hold the conference again next year depending
on funding.
What do you see as the value of such gatherings?
Roll: I always invite our new members, even if they don’t need their
continuing education, and tell them to talk to the exhibitors. You can get a
wealth of knowledge that you can’t
get out of a book or through online
education. It also creates a bond
They are quick
between the exhibitors and the
to encourage the
people who are going to use their
products.
restaurants to build, but
they’re not so quick to
build facilities to handle
that waste. I’d like to say
we’re making progress
but I don’t think we are.
Frankly, I don’t
know how you fix it.
How is your training done?
Roll: Our association has contracted with the University of West
Alabama and one of their faculty
members, Allen Tartt, for all our
classes. We have a training facility
at the university with systems in the
ground and components to touch
and feel. It has been a wonderful
arrangement that adds academic
- Dave Roll
credibility to everything we do.
Installers, pumpers, manufacturers and portable restroom operators must have initial training and annual continuing education. Allen
puts together the classes, schedules the speakers and teaches many of the
classes. I think we have a pretty well-educated group of licensees because of
that arrangement.
What are the hot topics in Alabama right now?
Roll: There’s always the issue of what do we do with grease. Where do
you off-load it without driving 150 miles and who can process it? Some municipalities will only take grease from within their borders. They are quick to
encourage the restaurants to build, but they’re not so quick to build facilities
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Pulling together to help those in need
Alabama still has pockets of abject poverty, especially across the Black
Belt region where the dark, fertile soil is great for cotton but not so much
for conventional onsite wastewater systems. Despite years of effort, there
is still a big need for government and private assistance across the 13
counties of the region that rank as among the poorest in the nation. Many
homes have no sewage treatment system, and about half of those that
exist are failing because of soil conditions. A septic system could cost more
than many people’s homes.
The Alabama Onsite Wastewater Association has installed about
150 onsite treatment systems across the state over the years. “We get
donations from suppliers and manufacturers and volunteer labor from our
members, and install or repair systems at no cost,” says Executive Director
Dave Roll.
Doing six to eight projects a year, however, just doesn’t make a dent in
the problem. “We could put in one a day for the next 10 years,” says Roll.
“We’re talking about thousands of people, but it’s a good program that
helps families.”
It’s not just for the poor. One recent project was for a wounded veteran
who is paralyzed from the chest down. Actor Gary Sinise’s Restoring
Independence Supporting Empowerment (RISE) organization built the
soldier a customized home to fit his needs.
Tony Woodard and his son, Andy, of Economy Septic Tank, installed
the septic system that was donated. “He has a wonderful house to live
in,” says Roll. “It’s computer-operated, so from his wheelchair he can
open doors and cabinets, shelves come down to his level. It’s magnificent,
and we were able to help out thanks to the donations we received.”
to handle that waste. I’d like to say we’re making progress but I don’t think
we are. Frankly, I don’t know how you fix it.
Looking ahead, what do you see for the state’s onsite industry?
Roll: It depends on what happens with the housing industry. All it
would take is the housing industry rebounding and many of our problems
would go away. My hope is that our good folks can get back to work and
make a decent living. ■
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PumPer INTErvIEw
Make Grease a Gateway
to Pumping Profits
Look for new customers with commercial kitchens, then offer grease trap cleaning and other services
to build more revenue onto every invoice By Ken Wysocky
G
rease Masters LLC, based in St. Charles, Missouri, a suburb of St.
Louis, lives up to its name. The company collects about 1.1 million
gallons of grease a year, mostly from restaurants and commercial
kitchens, and also recycles cooking oil (yellow grease) to generate an
additional revenue stream.
Owned by John and Pam Remstedt, the company also cleans municipal
sewer lines, provides back-of-house restaurant services (such as cleaning
exhaust hoods and inspecting and maintaining fire-suppression systems) and offers
industrial cleaning and power-washing services. About
90 percent of the company’s
revenues come from greaserelated operations.
Pumpers interested in
diversifying their services
should take notice of the company’s success in cleaning grease traps. From John Remstedt is shown
its first year in business in 2006 to 2010, Grease with his newest truck,
purchased at the WWETT
Masters doubled its gross revenues. And from
Show. It’s a 2015 Peterbilt
2010 to 2015, gross revenue grew approximately
built out by Satellite
150 percent, says John Remstedt, noting that
Industries and carrying a
customers typically prefer contractors that offer 4,000-gallon aluminum
multiple services. Or as he puts it: “If you don’t tank from Imperial
do it, someone else will.”
Industries, a pump from
National Vacuum Equipment
Inc. (NVE) and a pressure
EQUIPMENT GETS JOB DONE
jetter from Advance Pump
To handle all those services, the company
relies on a Vac-Con Inc. combination vacuum/ & Equipment Inc., powered
hydroexcavating truck, built on a 2013 Freight- by a Giant pump. (Photo
courtesy of Grease Masters)
liner chassis with a 12-cubic-yard debris tank, a
blower made by Roots Systems Ltd, a 1,500-gallon water tank and a water jetter powered by a Giant Industries pump; a waterjetting truck built on a 2013 Isuzu NPR outfitted with a 16-foot box body,
a water jetter made by US Jetting LLC, a Giant pump and a 200-gallon water
tank; another jetting truck, built by BCE Cleaning Systems LLC on a 2014
Isuzu NQR chassis equipped with a 200-gallon water tank and a General
pump; and a vacuum truck built by Satellite Industries Inc. on a 2015 Peterbilt chassis and equipped with a 4,000-gallon aluminum tank made by
Imperial Industries Inc., a pump manufactured by National Vacuum Equip-
68
Pumper • November 2015
ment Inc. (NVE) and a pressure jetter from Advance Pump & Equipment Inc.
powered by a Giant pump.
The company also owns portable vac equipment from Dyna-Vac Equipment; an older vacuum truck with a 4,000-gallon steel tank from National
Truck Center with a water jetter from Advance Pump & Equipment; a pump
truck built on a 2010 Ford F-550 with an aluminum 700-gallon waste/300gallon freshwater tank, built by Dyna-Vac; a jetting truck built on a 2006
Freightliner and equipped with a 600-gallon steel slide-in
tank unit from Dyna-Vac; cart-mounted water jetters made
by Spartan Tool LLC; and cable drain cleaning machines
and a pipeline inspection camera made by RIDGID.
Grease Masters was featured in a 2011 contractor profile in Pumper. We caught up with Remstedt to get advice
for pumpers interested in expanding their grease-related
services.
You’d be
surprised how
many companies have
commercial kitchens
nowadays. And unless
they have maintenance
guys on it, most of them
are not cleaning
their grease traps.
– John Remstedt
Pumper: Why should septic pumpers consider getting into
cleaning grease traps?
Remstedt: Because they can
generate an additional revenue
source with almost all of the same
equipment (vacuum trucks and
water jetters). The key is the ability
to dispose of grease cost-effectively. We’re lucky because we pay only
7 1/2 cents per gallon, and both the
local municipal waste treatment
plant and a private treatment company that we also use accept just
about anything – even grease mixed
with septage – without requiring
pretreatment to neutralize it.
Pumper: How do you train technicians to clean grease traps?
Remstedt: Our guys spend a minimum of two weeks job-shadowing a
veteran employee before they go off on their own. They have to learn how to
operate a water jetter because instead of manually scraping grease traps clean,
we use a jetter to clean the tank as well as the outgoing channels and baffles.
We’ve found that pressure washers speed things up and break up the grease.
(continued)
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69
We emphasize making sure the outgoing line is clear on outside traps.
Overlooking that is a very common mistake … because technicians are in a
hurry. They clean the trap itself but don’t take extra care to remove the access
cap to the outgoing line that takes effluent to the sewer line. We also stress
the importance of making sure the grease traps are sealed and any manhole
covers are put back on properly, so the odors don’t go back into the kitchen.
We also train them to keep their tools and trucks clean. This is one of
the dirtiest jobs out there. If the trucks are clean and in working order, it’s a
better experience for the customer and the employee.
Pumper: How important is it to educate customers about grease traps?
Remstedt: It’s very important. In fact, it’s almost more important to
educate customers than employees. Customers usually think that if they don’t
use a fryer, they don’t have grease. But day in and day out, there are fats and
oils that come from everyday cooking – things such as mayonnaise, salad
dressings, starches, eggs and milk – even coffee grounds. It all adds up. We
remind them that they need to scrape those things into a trash can, not put
them down a drain. Just because it looks like it’s going away doesn’t mean it is.
Pumper: Are there under-the-radar grease trap customers you should
look for?
Remstedt: Definitely. Schools, churches, hospitals, nursing homes,
VFWs and any kind of club or organization – anyone who operates a commercial kitchen. You’d be surprised how many companies have commercial
kitchens nowadays. And unless they have maintenance guys on it, most of
them are not cleaning their grease traps. We’ve encountered school districts
with 20 or 30 schools and each one has a grease trap and they don’t even
know they have grease traps. You’d be surprised how many businesses don’t
know they have a grease trap.
Vacuum Sales Inc.
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Pumper • November 2015
In fact, many fast-food restaurants don’t realize they have two-chamber
grease traps, and sometimes the second one is covered by asphalt or concrete. They think we don’t need to get into the second chamber, and even
if we do, we can get there through the first chamber. But a hose won’t fit
through the pipe that connects the two chambers. So what we have to do is
get a jackhammer and then install a riser on the second chamber. We run
into that a couple of times a year.
Pumper: What additional services can you offer grease trap customers?
Remstedt: Grease trap customers often need sewer and drain cleaning services. It’s a great ancillary service because you can clean storm drains
with the same truck you use to clean grease traps. Why tell a customer to call
another guy for drain cleaning work when you can do it yourself? Sanitary
lines need regular maintenance, too. We have a water jetter on all our pump
trucks. The more things you can do for a customer, the more they think just
about you and nobody else.
Pumper: Why did you decide to use a private company for grease disposal?
Remstedt: We take almost all our waste to Merrell Brothers Inc. because it’s cheaper than taking it to the municipal treatment center. Their
rates are now just a quarter of a cent cheaper than the municipal rate, but
that still saves us about $52,000 a year. And both plants are within a mile of
each other, so there’s virtually no difference in transportation costs.
Pumper: How did you get into recycling cooking oil?
Remstedt: We began doing it about three years ago because we discovered we were missing out on a huge market. We started losing accounts
to competitors who were cleaning grease traps and recycling cooking oil.
So you always have to listen to your customers and understand that even if
you’re providing them with excellent service, you need to adjust and adapt if
you find out you’re not giving them everything they need.
There’s good money in cooking oil. You typically lock in customers to
a three-year cooking oil agreement, which essentially pays for the storage
containers. They’re usually 100 to 300 gallons in capacity, cost about $500
and are made of steel. We figure it takes three years to get your money back.
The yellow grease is used to make biofuel. You either have to pay the
customers for the yellow grease or discount your other services in exchange
for the grease. The market fluctuates daily, but we usually sell it for 17 to 34
cents a pound, and there are 8 pounds in a gallon. We thought it would be
a little easier to break into this market. … We’re doing OK but would like to
have more customers. We usually collect one week a month, using one of our
4,000-gallon pump trucks.
Pumper: You’re a WWETT Show regular. How do you benefit from attending?
Remstedt: At the last three shows, we bought four trucks: a Vac-Con
combination vacuum truck, used for municipal cleaning work that we started doing about three years ago; a Satellite Industries vacuum truck, used for
pumping out grease traps; and two jetting trucks made by US Jetting and
BCE Cleaning Systems and used for cleaning kitchen exhaust hoods and
sewer lines. The Satellite pump truck allowed us to put an older pump truck
on backup status, plus we use it just for collecting yellow grease.
The newer trucks help us improve productivity and profitability. For
example, the Vac-Con truck probably boosted our gross revenues by 15
percent annually. And before this we had just one jetting truck, which was
used mostly for cleaning grease traps. That meant our full-time plumber and
drain cleaner always had to wait to get a jetter truck. Now we can do two
jetting jobs at the same time, which probably boosts our annual gross sales
by about another 5 percent. ■
So many sizes....
So many options...
3200MGallonMwithMpottyMrackM
M
Pre-testMandMfittingMbeforeM
MMsendingMtoMpaintMdepartment
HavingMvacuumMequipmentMbuiltMtoMorder
isMmoreMaffordableMthanMyouMthink.
BuildingMSeptic,MGrease,MandMWater/MudM
TankMEquipment.
Hoisted Tanks / Full Open Doors
Steel, Stainless R Galvanized
Multiple Compartments
Custom Paint Matching
Custom Lettering R Graphics
Removable Hose Trays
Truck Mounting
Approval Drawings
Ship Out Tank Kits
Roll Off Tanks
ShippingMtoMHawaii
ShipMoutMwithMcustomMcolorMPMlettering
GalvanizedMtankMwithMblower
0
Show us
Yours
SUPERIOR “QUICK” CONNECT
VACUUM AND PRESSURE COUPLINGS
4" to 12"
Male Coupler
Do you have a truck with WOW appeal?
Show it off to Pumper readers!
Send photos of your truck after it has been lettered with
your company name. Any industry-related truck is acceptable. Please limit your submission to one truck only.
Your Classy Truck submission must include your name,
company name, mailing address, phone number, and details
about the truck including tank size, cab/chassis information,
pump information, the company that built the truck and any
other details you consider important. In particular, tell us
what features of the truck help make your work life more
efficient and more profitable.
4" to 12"
Female Coupler
Steel
Crown
4", 6"
and 8"
Press
End
6" and 8"
Aluminum Weldon
4" and 6" High
Abrasive Bulk Nozzles
Special “Y” Reducers
Standard & International
4" to 12"
EZ Lift Clamps
Hazardous Material Rubber Gaskets
Profile Gaskets (Safety)
Aluminum & Steel Pipe
BANDLOCK “Y”’s
Wet Valve, 6",
360° Injected
Male and Female
4” to 12” End Plugs
Email your materials to [email protected].
We look forward to hearing from you!
BANDLOCK
Reducers
800.721.7270
www.bandlockcouplers.com
www.pumper.com • Since 1979 November 2015
71
Wee Engineer
WITH IMAGINATION
SPRING MOUNTS
decrease fatigue on your tank frame,
mounts to most tanks, easy bolt or weld-on
style, heavy-duty stress relieved springs.
Mounts with springs..$82.00
Springs alone ...........$11.00 ea.
HEATED COLLARS
Preventing your valves from freezing will
help your profits during the winter months.
1.5-2" ..... $110
3" ........... $165
4" ........... $198
6" ........... $297
Installation kit and 110 volt heater kit available
2011 Ford F-550 Toilet Truck
125K Miles 6.4 Diesel, all new rubber. 2011 Aluminum tank 850 gallon
(600waste/250fresh) Condé vacuum pump. Flatbed to hold 2 toilets,
Anthony liftgate holds 2 more toilets. Ready to work. Price: $42,300
Call us for a quote
72
Pumper • November 2015
Join us on Facebook!
PO Box 39, Dayton, IN 47941
Toll-Free:
877.296.2555
Phone:
Fax:
765.296.2027
765.296.3027
www.wee-engineer.com
Classy TruCk Of The MOnTh
Irwin Septic Tank Cleaning
Midwest City, Oklahoma
S
hane Irwin is the secondhand owner of a 2002 International 4300
DuraStar vacuum truck built out by Progress VacTruck with a
2,200-gallon aluminum tank and Jurop/Chandler R260 pump.
Powered by a DT-466 engine tied to an Allison automatic transmission, the
cab was white when Irwin purchased it. It was painted Oklahoma Thunder
blue, with chrome flames and vinyl graphics all around by Silsby Media.
The truck features three aluminum toolboxes for ample storage, aluminum
hose trays that carry 250 feet of hose, stainless steel wheel covers, and tinted
windows. The tank includes top and rear 24-inch manways, three sight
glasses, rear work lights and 3-inch suction and 4-inch discharge valves. In
the cab there’s an air-ride driver’s seat, AC, cruise, stereo, GPS and Chelsea
air-shift PTO. Irwin splits the driver duties with employee Patrick Lemmings,
and the truck is used for residential and commercial septic service. ■
Show uS yourS!
Got a truck with real WOW appeal? Show it off to Pumper readers!
Send photos of your truck after it has been lettered with your
company name. Any industry-related truck is acceptable. Please limit
your submission to one truck only.
Your Classy Truck submission must include your name, company
name, mailing address, phone number, and details about the truck,
including tank size, cab/chassis information, pump information, the
company that built the truck, and any other details you consider
important. In particular, tell us what features of the truck help make
your work life more efficient and more profitable. Email your materials
to [email protected] or mail to Editor, Pumper, P.O. Box 220, Three Lakes, WI
54562. We look forward to hearing from you!
74
Pumper • November 2015
Overheard Online
What Are the Keys
to Customer Service?
The septic contractors with the biggest profit
margins and the most loyal customers do whatever
it takes to fix problems
This feature in Pumper reports noteworthy conversations that take place
at the Pumper Discussion Forum, an online forum for industry professionals
found at www.pumper.com. Pumper Discussion enables exchange of
information and ideas on septic and drainfield installation and maintenance,
trucks and equipment, portable sanitation, chemical and additives and
much more. Information and advice in “Overheard Online” is offered in good
faith by industry professionals. However, readers should consult in depth
with appropriate industry sources before applying such advice to a specific
business situation.
Question: some septic service companies won’t snake lines, leaving the
homeowners still clogged. usually customers hire whomever is available or
cheapest, but then they need someone else to finish the job. What do you
charge for digging up the inlet cover? How about snaking outside? snaking
inside and preventing a spill dilemma? At what point do you say, “Get a
plumber to pop the toilet off?” Do you do a toilet-auger?
AnsWeRs: I have picked up many new customers over the years because
they hired the cheapest company they could find to pump the tank. I got a
call later the same day from them because they were still backing up. I found
out the other pumping company had cleaned the tank using the easy cover
to get at and had not bothered even looking under the inlet cover. Many
times it was a matter of taking the inlet cover off and pushing a bar down
through the clogged inlet baffle. Sometimes I would take a garden hose, turn
it on, and run it back into the house until the clog let go.
If I could not access the pipe using a cover outside, I would often get a
job changing the access so that I could get at the pipe from outside. I used
to remove plugs in the cellar, remove toilets, or even go down through the
roof vent if possible. If you take the pipe apart in the cellar and make a mess,
the homeowner will probably never call you again. If it is only a matter of
sticking a bar through a clogged baffle and it all comes flying out, and you
do not even charge him, you will have a customer for life. I usually do not
charge for digging if I do the whole job in an hour or less. I talk a lot of people
into raising the cover or only covering it with a material like mulch. This does
a good job of marking the tank location, making it easy to access for service.
◆ ◆ ◆
We do not dig/uncover lids for customers. Is this something most other
companies do? We have been in business for 20 years in the same area with
76
Pumper • November 2015
no competition. We have always asked our customers to have the tank lids
accessible (dug up, lid loosened, etc.). Other companies that (for example)
fill propane tanks, etc., expect the tank area to be accessible and ready
for the service. I am surprised that so many pumpers dig out lids. Do you
charge extra?
◆ ◆ ◆
We always dig up lids. Pennsylvania code is that lids must be within 12
inches of grade. I will dig to 6 inches below grade. Any deeper than that and
I add a digging charge and also sell them on a riser.
◆ ◆ ◆
The contractors who help people will always make a minimum of triple
the guy that just pumps tanks. The smart businessperson is not in the septic
pumping business. He or she is in the customer service business.
Customers are willing to pay a full service company that doesn’t mind
digging the tank up. The same goes for unstopping inlet pipes. We make
as much unstopping inlet pipes as we do pumping tanks. These same
customers buy enzymes, root treatment, have friends and family they give
referrals to for people that actually help them. What it really comes down to
is what you want your business to be known for and just how much money
you want to make. If you want to make enough to get by, you can just pump
tanks. But if you would like to actually be helpful and make more money
than you could ever imagine in this business, all you have to do is whatever
it takes to solve your customers’ problems!
Taking care of a customer’s problem makes you their hero for the day! I
charge a premium and do not hide that fact. My customers know what they
are going to spend before I do anything. I am the most expensive by far
in my area – I miss a lot of jobs at first because of that, but after the cheap
guys can’t or won’t fix their problem, I get the chance to make them my
customer forever.
◆ ◆ ◆
We live in a very remote area, and the majority of our work is industrial
septic pumping (at mines, mills, etc.) and portable restroom rentals for
construction. Very little of our business is residential septic tank pumping.
Last summer we started handing out info packages to customers on how
to better care for their systems and most of them joked about it, refused it,
or threw it out in front of our drivers (I’m serious!). The customers we tend
to deal with really just do not care. The calls we get from these people are
when the septic is already backing up in their house, despite our reminder
cards and calls.
I believe in total customer satisfaction as well; however, I want to be
paid for any additional work we do. It’s disappointing as owners with a lot of
enthusiasm and pride in our business that our customers don’t want to learn
about their systems or how to care for them properly. We would offer any
service possible to please our customers, but if they aren’t interested, we’re
not going to do it for free. ■
TRANSPORT TRUCK SALES, INC.
Ask for Scott or Frank – 888-395-7551
After hours call Scott at 816-590-4076
NEW
2007 Freightliner M-2, Cat 210 HP, 6 spd, AC, low miles,
NON CDL, NEW 1850 gallon steel vac tank,
NEW Jurop PN-84 vac pump
Call For Pricing!
2-YEAR 100,000 MILE
DRIVE TRAIN WARRANTY
2007 International 4300, DT-466E 220 HP, AUTO,
NON CDL, AC, NEW 1850 gallon steel vac tank,
NEW Jurop PN-84 vac pump
Call For Pricing!
2-YEAR 100,000 MILE
DRIVE TRAIN WARRANTY
NEW 2015 Kenworth 270, PX-7 240 HP, Auto,
Exhaust brake, Alum. wheels, NEW 2000 Gallon Portable
toilet tank, NEW Masport HXL-4 Vac pump, toilet carrier.
$99,500
NEW
2009 Sterling LT-9513, Cat 350 HP, jake, 10 spd,
20# lb fronts, double framed, Full lockers, NEW 4200
gallon Alum. vac tank, NEW Masport 400 Vac pump.
Call For Pricing!
2-YEAR 200,000 MILE
DRIVE TRAIN WARRANTY
2005 Peterbilt 335, Cat 250 HP, AUTO, low miles,
NEW 2300 gallon steel vac tank, NEW Jurop PN-84 pump
Call For Pricing!
NEW 2015 Dodge 5500, Cummins 325 HP, Auto,
2-YEAR 100,000 MILE
DRIVE TRAIN WARRANTY
$78,500
2006 Freightliner Columbia, Mercedes 450 HP,
2007 Freightliner M-2, Cat 250 HP, 9 spd, AC, NEW
jakes , 10 spd, 14# lb front axle, NEW 3400 gallon steel
vac tank, R-260 Jurop Vac pump
Call For Pricing!
$59,500
2-YEAR 200,000 MILE
DRIVE TRAIN WARRANTY
2500 gallon Alum. vac tank, NEW R-260 Jurop Razor Pak.
2-YEAR 100,000 MILE
DRIVE TRAIN WARRANTY
Delivery Available Anywhere in the Lower 48!!
NEW 1250 Gallon portable toilet tank,
NEW Jurop PN-33 Vac pump.
2007 Mack CX613, Mack 380 HP, 10 spd,
jake, AC, NEW 3400 gallon steel vac tank,
NEW Masport 400 liquid cooled vac pump.
Call For Pricing!
2-YEAR 200,000 MILE
DRIVE TRAIN WARRANTY
www.TransportTruck.com
Mid-State Tank
Arthur Custom Tank, LLC a division of Mid-State Tank, Inc.
P.O. Box 317 • Sullivan, IL 61951 • Telephone: 800-722-8384 • Fax: 217-728-8384
A.S.M.E. Certified / D.O.T. Approved
UL-142 Listed
Tanks for your Business
Manufacturers of dependable stainless steel and
aluminum pressure / vacuum tanks and trailers
for the septic, industrial and portable trucks.
Contact: Gene or Austin for a quote
or to check on stock tanks
www.midstatetank.com
“Bobtail with VOC in stock”
Bo
bta Trail
ils ers
&
In
Sto
ck!
Call for quotes
Tanks can be shipped
Introducing The
GVS Liquid Ring Unit
BOOTH
In Stock!
6319
Manufacturer Of ASME DOT 407/412 Tanks & Trailers
Global Vacuum Systems, Inc.
•DOT 412 Code Unit, Full Tilt/Full Open
•3000 USG Capacity Debris Body (We
can custom build to your size specs.)
•200 USG Water Tank with Sight Glass,
Heat Exchanger, 2" Fill Port, 2" Bottom
Drain
78
Pumper • November 2015
•CVS 4000 Liquid Ring Pump, 2393
CFM, 27" Hg, 14.5 PSI for Pressure Off
Loading, Hydraulically Driven (The CVS
3100 Model is Also Available)
•30" Diameter Cyclone Separator with
Bottom Cleanout
15431 State Hwy 6 • Navasota, TX 77868
800-843-0866 • Phone: 936-825-2000
Email: [email protected]
Web: www.globalvacuumsystems.com
Toll Free:
3 DAYS OF HANDS-ON BUSINESS BUILDING & NETWORKING
CELEBRATION, FLORIDA • BOHEMIAN HOTEL
APRIL 4-6, 2016
EARLY REGISTRATION: ONLY $395 PRIOR TO NOV 25, 2015
ADDITIONAL REGISTRANTS FROM SAME COMPANY SAVE $100
WWW.PUMPERPROFIT.COM
866-933-2653
DAY 1 & 2 - GEORGE HEDLEY
• BIZ-BUILDER BLUEPRINT ACTION
PLAN WORKSHOP
• BIZ-DEVELOPMENT, MARKETING & SALES
ACTION PLAN WORKSHOP
DAY 3 - STEVE BEECHAM
• BASS/ACKWARD BUSINESS WORKSHOP
TRADE AssociAtions
If you would like your wastewater trade association added to this list, send contact information to [email protected].
Serving the Industry
Visit your state and provincial trade associations
Alabama
Indiana
Nebraska
Alabama Onsite Wastewater Association
www.aowainfo.org; 334/396-3434
Indiana Onsite Waste Water Professionals Association
www.iowpa.org; 317/889-2382
Nebraska On-site Waste Water Association
www.nowwa.org; 402/476-0162
Arizona
Iowa
New Hampshire
Arizona Onsite Wastewater Recycling Association
www.azowra.org; 928/443-0333
Iowa Onsite Waste Water Association
www.iowwa.com; 515/225-1051
New Hampshire Association of Septage Haulers
www.nhash.com; 603/831-8670
Arkansas
Kansas
Arkansas Onsite Wastewater Association
www.arkowa.com
Kansas Small Flows Association
www.ksfa.org; 913/594-1472
Granite State Designers and Installers Association
www.gsdia.org; 603/228-1231
California
Kentucky
California Onsite Wastewater Association
www.cowa.org; 530/513-6658
Kentucky Onsite Wastewater Association
www.kentuckyonsite.org; 855/818-5692
Professional Onsite Wastewater Reuse
Association of New Mexico
www.powranm.org; 505/989-7676
Colorado
Maine
New York
Colorado Professionals in Onsite Wastewater
www.cpow.net; 720/626-8989
Maine Association Of Site Evaluators
www.mainese.com.
Long Island Liquid Waste Association, Inc.
www.lilwa.org; 631/585-0448
Connecticut
Maine Association of Professional Soil Scientists
www.mapss.org.
North Carolina
Connecticut Onsite Wastewater Recycling Association
www.cowra-online.org; 860/267-1057
Delaware
Delaware On-Site Wastewater Recycling Association
www.dowra.org
Florida
Maryland
New Mexico
North Carolina Septic Tank Association
www.ncsta.net; 336/416-3564
Maryland Onsite Wastewater Professionals Association
www.mowpa.org; 443/570-2029
North Carolina Portable Toilet Group
www.ncportabletoiletgroup.org; 252/249-1097
Massachusetts
North Carolina Pumper Group
www.ncpumpergroup.org; 252/249-1097
Florida Onsite Wastewater Association
www.fowaonsite.com; 321/363-1590
Massachusetts Association of Onsite Wastewater
Professionals
www.maowp.org; 781/939-5710
Georgia
Michigan
Ohio Onsite Wastewater Association
www.ohioonsite.org; 866/843-4429
Georgia Onsite Wastewater Association
www.onsitewastewater.org; 678/646-0379
Michigan Onsite Wastewater Recycling Association
www.mowra.org
Oregon
Georgia F.O.G. Alliance
www.georgiafog.com
Michigan Septic Tank Association
www.msta.biz; 989/808-8648
Idaho
Minnesota
Onsite Wastewater Association of Idaho
www.owaidaho.org; 208/664-2133
Minnesota Onsite Wastewater Association
www.mowa-mn.com; 888/810-4178
Illinois
Missouri
Onsite Wastewater Professionals of Illinois
www.owpi.net
Missouri Smallflows Organization
www.mosmallflows.org; 417/739-4100
80
Pumper • November 2015
Ohio
Oregon Onsite Wastewater Association
www.o2wa.org; 541/389-6692
Pennsylvania
Pennsylvania Association of Sewage Enforcement
Officers
www.pa-seo.org; 717/761-8648
Pennsylvania Onsite Wastewater Recycling Association
www.powra.org
(continued)
REPAIR & REMANUFACTURE
n
n
n
Industrial Blowers
Transfer Cases
Vacuum Loaders
n
Pump Trucks
n
Water Pumps
SALES
New & Used
n
Vac Trucks
n
Blowers
n
T–Cases
n
Water Pumps
www.powervacinc.com
Quality Workmanship | Professional Service
Competitive Prices | Warranty on All We Do
(262) 542-8989
www.pumper.com • Since 1979 November 2015
81
NATIONAL
Pennsylvania
Pennsylvania Septage Management Association
www.psma.net; 717/763-7762
Onsite Wastewater Systems Installers of Manitoba, Inc.
www.owsim.com; 204/771-0455
Water Environment Federation
www.wef.org; 800/666-0206
New Brunswick
Tennessee Onsite Wastewater Association
www.tnonsite.org.
National Onsite Wastewater Recycling Association
www.nowra.org; 800/966-2942
New Brunswick Association
of Onsite Wastewater Professionals
www.nbaowp.ca; 506/455-5477
Texas
National Association of Wastewater Technicians
www.nawt.org; 800/236-6298
Tennessee
Texas On-Site Wastewater Association
www.txowa.org; 888/398-7188
CANADA
Virginia
Virginia Onsite Wastewater Recycling Association
www.vowra.org; 540/377-9830
Washington
Nova Scotia
Waste Water Nova Scotia
www.wwns.ca; 902/246-2131
Ontario
Alberta
Alberta Onsite Wastewater Management Association
www.aowma.com; 877/489-7471
Ontario Onsite Wastewater Association
www.oowa.org; 855/905-6692
British Columbia
Ontario Association of Sewage Industry Services
www.oasisontario.on.ca; 877/202-0082
WCOWMA Onsite Wastewater Management of B.C.
www.wcowma-bc.com; 877/489-7471
Saskatchewan
Wisconsin Onsite Water Recycling Association
www.wowra.com; 608/441-1436
British Columbia Onsite Sewage Association
www.bcossa.org; 778/432-2120
Saskatchewan Onsite Wastewater
Management Association
www.sowma.ca; 877/489-7471
Wisconsin Liquid Waste Carriers Association
www.wlwca.com; 608/441-1436
Manitoba
Canadian Regional
Manitoba Onsite Wastewater Management Association
www.mowma.org; 877/489-7471
Western Canada Onsite Wastewater
Management Association
www.wcowma.com; 877/489-7471
Washington On-Site Sewage Association
www.wossa.org; 253/770-6594
Wisconsin
Steel Tanks
Aluminum Tanks
Patent Pending
Polished Aluminum Skirting and Tool Boxes
• 2016 International
• 2016 International
• 2016 Ford F-550,
• 2016 Ford F-550,
Terastar, 1000 Waste,
Terastar, 1100 Waste,
900 Waste, 300 Fresh,
950 Waste, 300 Fresh,
300 Fresh ............$77,500 Gas......................$65,000 400 Fresh ...........$80,500 Gas.....................$67,000
• 2016 Dodge 5500,
• 2016 Ford F-550,
1000 Waste, 300 Fresh
900 Waste, 300 Fresh,
..............................$74,000 Diesel ..................$73,500
4x4 ........................$79,500 Diesel 4x4 ...........$78,000
• 2016 Dodge 5500,
• 2016 Ford F-550,
950 Waste, 300 Fresh
950 Waste, 300 Fresh,
.............................$76,000 Diesel ..................$75,500
4x4 .......................$81,500 Diesel 4x4 ...........$80,000
Portable Restroom Trailers
13" Tires
23" High
8 Restroom
10 Restroom
12 Restroom
14 Restroom
16 Restroom
20 Restroom
trailers
Call about our new design to haul handicaps Used
also for sale
SLIDE-IN UNITS & USED TRUCKS AVAILABLE / MASPORT, JUROP & CONDE VACUUM PUMPS
CHECK OUR PRICES
LANE’S VACUUM TANK, INC.
3133 VANZORA RD. • BENTON, KY 42025
800.592.3308 • 270.527.9945
Rodne y Lane ’s CeLL 270.832.3793
82
Pumper • November 2015
Dewaters Overnight
Consistent Results
Low Energy Use
Self-Cleaning
If it will Floc, it will work.
>All Stainless Steel &
Plastic construction
>Roll-Off Frame
>Very Forgiving
>Amazing results
ITRDewatering.com or call: 317-539-7304
FOR
GET
EMAIL NEWS
ALERTS
Go to
pumper.com/alerts
and get started today!
™
Seal-R
Sizes:
12", 15", 18",
24", 30",
36", 42"
BrenLin Company, Inc
Manufacturers of Seal-R™ Products
888-606-1998 • www.seal-r.com
www.pumper.com • Since 1979 November 2015
83
NAWT EXECUTIVE ADMINISTRATOR: Donn Lesko
NAWT BOARD OF DIRECTORS:
Jeff Rachlin, President, PA
Gene Bassett, Vice-President, NM
Ralph Macchio, Treasurer, NY
Tom Ferrero, Secretary, PA
Tom Frank, Past President, OH
Jim Anderson, Ed. Comm., MN
John Creed, IN
Jace Ensor, NM
Bill Hall, CT
Mitch Okerstrom, MN
Kit Rosefield, CA
Susan Ruehl, OH
Mark Scott, MI
Hollis Warren, DE
Roger S. Winter, ON, Canada
2800 W Higgins Rd., Ste. 440, Hoffman Estates, IL 60169 • 1-800-236-NAWT (6298) • Fax 847-885-8393 • www.nawt.org
NAWT Vacuum Truck Training
Planned for the WWETT Show
By Dhru Bhatt
A
re you interested in attending the National Association of Wastewater
Technicians’ vacuum truck or inspector training course during
the WWETT Show Feb. 17-20, 2016, in Indianapolis? We have
incorporated both of these educational sessions into the curriculum of the
WWETT Show to offer them to a wider audience.
tanks. This will be followed by a presentation by Bob Wright and Kim Seipp
on troubleshooting systems. Frank Parker will conclude the educational
session with a discussion on inspecting drip systems.
Additional details regarding these and other WWETT Show educational
sessions can be found online at www.wwettshow.com or www.nawt.org.
Vacuum truck training course
The goal of the vacuum truck training course is that at the conclusion
of the session participants should be able to recognize trucks and their
associated equipment, understand the equipment’s function, understand
the vocabulary of pumping, how to apply safety principles, how to operate
the equipment safely, recognize materials they will encounter and some
they may have to avoid, recognize how their job is regulated by government,
and how to speak to customers with confidence.
2016 naWt HapcHuk scHolarsHip
The deadline for the 2016 NAWT Hapchuk Scholarship must be received
or postmarked by Jan. 1, 2016, to be considered. The scholarship application
has been posted at NAWT’s website at http://www.nawt.org/documents/
ScholarshipApplication2016.pdf.
The 2016 Hapchuk Scholarship assignment is as follows:
naWt educational day sessions
NAWT’s educational day lineup consists of two presentations given
by Tom Cianci of Alderon Industries. His first session will be on the basic
operation of electrical panels, and his second presentation will be on how
to use the information available from the panels to troubleshoot systems.
Claude Goguen, of National Precast Concrete Association, will also
be presenting. His topic will be what to look for when inspecting concrete
Option one
Build a short story around the two photographs (found at the NAWT
website). A homeowner is meeting with the septic professional to discuss
why his system is not working properly as indicated by a floating manhole
riser. The story should explain why the system may have gotten that way and
what will need to be done.
The short story should reference websites or articles where the information
can be found. You can change or enhance the photos and be creative about
how the story is told. The story can be no more than 1,500 words.
Option two
Using the same two photographs, create a short video that could serve
as a public service announcement for homeowners on how to avoid having
this problem. A video, cartoon, etc., is acceptable. Be creative!
All applications for the scholarship must be completed by you, the
applicant, and returned, if by postal service or email, with the form to the
NAWT office.
If you have questions regarding NAWT please feel free to contact us at
800/236-6298 or email us at [email protected]. ■
84
Pumper • November 2015
Custom Manufacturer of
Vacuum Trucks & Trailers
Aluminum 2 Compartment
With Jetter System
Portable Restroom Trucks
Aluminum 6000 Gal.
With Boom
We Manufacture & Ser vice W hat We Sell.
ASME Certified
Building DOT 407/412 Equipment
To learn more about
ITI Trailers and Truck Bodies,
call
1-888-634-0080
or visit
www.itimfg.com
WE’RE PUMPED!
UPCOMING TRAINING & EVENTS
YOUR SOURCE
FOR REAL LEARNING
to fit you in the right truck!
SAVE THE DATES!
COLORADO
2016 M2 with 4000 gal. Imperial Alum.
Tank, 350HP Cummins, Allison Automatic,
Air Ride, Full Lockers. 423335
2007 M2 with New 2500 Gal. Tank, 360
CFM Pump, Mercedes 260 HP, Allison 3000
RDS Auto., Air Ride Cab and Suspension,
Southern Truck. 418027
2009 Sterling A9500, 490 HP
2016 M2 with 2500 Gal. Imperial
Detroit 14.0L, Air Ride, Alum./
Tank, 380 CFM Pump, 300 HP
Steel Wheels, 2 matched
ISL Cummins, Allison 3000RDS
units. 384535
Auto., Air Ride, Diff. Lock. 386791
2007 M2, 33,000 GVW, Cat
Power, Allison 3000RDS
Automatic, Air Ride, DOT/
Serviced. 392545
Call See888-961-4185
our entire inventory at
Find us on
www.truckcountry.com
NEW and USED SALES • EXPERT SERVICE • PARTS • FINANCING
Colorado Professional Onsite
Wastewater Association
NAWT Troubleshooting &
Inspection Training
November 12-13 2015
Contact: Kim Seipp, 720.626.8989
[email protected]
P.O. Box 918 • Strasburg, CO 80136
YOUR SOURCE
FOR REAL LEARNING
Colorado Professional Onsite
Wastewater Association
NAWT Operation & Maintenance I
January 14-15 2016
Contact: Kim Seipp, 720.626.8989
[email protected]
P.O. Box 918 • Strasburg, CO 80136
Colorado Professional Onsite
Wastewater Association
NAWT Operation & Maintenance II
February 18-19 2016
Contact: Kim Seipp, 720.626.8989
[email protected]
P.O. Box 918 • Strasburg, CO 80136
–– WATCH THE NAWT WEBSITE AND INDUSTRY PUBLICATIONS FOR UPDATES ––
For more information call:
800-236-6298 WWW.NAWT.ORG
www.pumper.com • Since 1979 November 2015
85
Product Focus/cAsE studY
Grease Trap Service and Disposal
By Craig Mandli
DrAinBo DrAin AnD
greASe trAp treAtment
Bacteria/chemicals – Grease
BioStim Super Aug pill
Super Aug Pill time-release microbial
FOG treatment for outdoor grease traps
from BioStim is part of a sustained microbial maintenance program designed
to reduce fats, oil and grease that cause
foul odor, corrosion and sanitary sewer overflows. Since the waste load in
grease traps often exceeds what existing microbes can handle, treatment can
supplement the natural microbial colony by infusing it with multiple strains
of grease-eating bacteria. It contains no damaging chemicals, enzymes or
emulsifiers that can cause pass-through to the sewer system. 800/338-8812;
www.biostim.com.
ChempACe BioForCe pluS
Formulated for direct addition to drains and
grease traps, bioForce Plus bacterial waste degrader from Chempace is a blend of bacillus
strains cultured for their ability to digest all organic waste. The multienzyme-producing microbes
work to quickly break up grease, fat, starch and
carbohydrates, reduce sludge buildup and lower
BOD in the effluent wastewater. Shock treatments can immediately reduce
odors. When added during the time when drains are the least active, it establishes a strong bacteria population that continuously works to keep drainlines and grease traps free flowing. Regular injections are recommended to
maintain peak effectiveness and control odors. It is environmentally friendly
and safe to use in all drains. 800/423-5350; www.chempace.com.
Del Vel Chem Co. tSS
TSS (Total System Solution) liquid biostimulant
from Del Vel Chem Co. is designed to help eliminate
FOG and toxic odors in grease-removal systems. It
is created from highly humified peat sources, then
liquefied through a stabilization and extraction process. It stimulates existing microbes, transferring
FOG into naturally occurring byproducts of organic
degradation. It maintains its effect through the pipes
leading to the sewer lines without damage, reducing
maintenance and eliminating the need for trap pumpouts and pipe jetting.
It is available in cases of 12 16-ounce bottles, eight 64-ounce bottles or in
5-gallon pails. 800/699-9903; www.delvel.com.
86
Pumper • November 2015
Drain and grease trap treatment from Drainbo
is safe and all natural, certified by the Natural
Products Association, and is a USDA-certified
bio-based product. Once it is applied to the system, the multi-strain bacillus formula multiplies
rapidly, producing a film of FOG-digesting bacterial cultures that work to clean and maintain drainlines, while improving
the efficiency of the grease trap systems and eliminating grease layers. Regular applications will reduce and eliminate line/trap deposits, control odor
and reduce overall maintenance. It helps reduce the time needed to pump
out the trap, allowing a service technician to complete more jobs on a daily
route. 877/372-4626; www.drainbo.com.
Duke’S SAleS & SerViCe
Jetpower ii
JetPower II grease liquefier from Duke’s Sales &
Service is a liquid blend of surfactants and binding agents designed for applications through highpressure sewer cleaning equipment for cleaning and
controlling grease buildup in sewers, pump stations,
wastewater treatment plants and manholes. Applied
during normal sewer cleaning activities, the non-petroleum-based product
is mixed as a 1 percent solution either directly into the water tanks of the jetting equipment or an injector system, which can be configured for trucks, allowing the product to be delivered directly into the jetting system. When applied according to instructions, the agitation of the grease causes it to break
down into very small particles. The surfactants are responsible for this part
of the process, while the binding agents encapsulate and coat the tiny grease
particles, liquefying grease and preventing the particles from re-coagulating
downstream. 800/447-6687; www.dukes.com.
eCologiCAl lABorAtorieS
pro-pump hi-Count
PRO-PUMP Hi-Count liquid live bacteria from Ecological Laboratories is a blend of microorganisms selected
for broad-spectrum application in industrial and wastewater treatment. It contains more than 30 strains of bacteria to resolve the problems that occur in grease traps.
It’s designed to help rapidly break down and remove
fats, oils and greases that build up in drainlines and grease traps. Line blockages, surface solids, bottom solids and grease blocks can all be remedied, and
it can degrade long-strain fatty acids, reducing grease trap odors. The mixture
of live bacteria means regular treatment reduces trap surface solids, making
pumpouts more efficient. 800/326-7867; www.propump.com. (continued)
We own
the name.
You’ve earned
the name.
Since 1979
www.pumper.com • Since 1979 November 2015
87
Bacteria/chemicals – Grease
green wAy eArth workS
wAter treAt gt
Earth Works Water Treat GT ready-to-use allpurpose treatment from Green Way Products
by PolyPortables is formulated to repair and
maintain grease traps, septic systems, drainfields and wastewater holding tanks. It combines two natural technologies to control odor, reduce fats, oils and grease,
reduce corrosion and promote healthy wastewater containment systems.
The primary active ingredient, Histosol, is organic and binds up hydrogen
sulfide, mercaptans and ammonia to reduce odor. Selective bacteria strains
are added to break down grease and waste and reduce suspended solids.
It also reduces rancid odors associated with grease traps. For poorly maintained, solidified traps, pretreat traps 48 to 72 hours before pumping to reduce odor and speed pumpouts. It will also condition the inside of a pump
truck’s holding tank while en route, reducing foul tank odors. It is available
in mulberry and pine fresh fragrances, and offered in 1-, 5-, 7- and 55-gallon
containers. 800/241-7951; www.polyportables.com.
J & J ChemiCAl eVergreen
greASe trAp treAtment
EverGreen Grease Trap Treatment from J & J Chemical contains specially selected bacterial strains, enzymes and growth-promoting factors aimed at facilitating breakdown of oils, grease and wastes. Even in
typical low-pH grease trap environments, it will break
down FOG, reduce BOD and reduce VFA that cause
odors. It can be used for continuous maintenance to
keep the trap functioning properly and odor free. To
reduce buildup during inactive periods, continue to dose the grease trap
weekly. 800/345-3303; www.jjchem.com.
Jet inC. Bio Jet 7 pluS
Bio Jet 7 Plus nonhazardous and nontoxic bacterial aid
from Jet Inc. is used to degrade FOG, fatty acids and lignin,
while lowering BOD, COD and nitrates. When added to a
system, the bacteria attack grease and organic materials,
converting them into liquid and then into carbon dioxide
and water. Continuous use can lead to a significant decrease in odor, maintenance and emergency blockages, according to the maker. 800/321-6960; www.jetincorp.com.
case studY
Grease diGester
helps keep drainline clear
Problem: The owner of a Menasha, Wisconsin, restaurant saw his system backing up
into the three-compartment sink every five weeks. The drainline would plug up and the
restaurant would close early to clean up the foul smelling mess. This resulted in a loss of
business and compromised sanitary conditions in the restaurant.
Solution: Speedy Clean Drain and Sewer
completed a thorough cleaning of the 50-gallon indoor grease trap. They installed one
Trap-Cleer dosing pump injection system
from Lenzyme/Trap-Cleer into the mainline
located under the three-compartment sink
feeding into the grease trap. Liquid TrapCleer was dosed in at 2 ounces per evening. It
is designed to keep the system flowing properly and consume much of the grease, extending the time between clean-outs and servicing.
Result: Several months later the system continued to operate normally. Only a
small amount of grease built up in the trap. The restaurant hasn’t shut down and the
odors disappeared. The trap required pumping after eight months of operation. Based
on a recommendation to clean the system when the grease level reaches one-third capacity, the restaurant scheduled cleanings on a four-month interval. 800/223-3083;
www.lenzyme.com.
kAFko internAtionAl
oil eAter CleAner-DegreASer
Formulated to eliminate the need for multiple
cleaning solutions, Oil Eater Cleaner-Degreaser
from Kafko International is effective in dissolving
grease, oil and grime from areas such as storage
tanks, engines, tools and grease traps, and can be
used in pressure washing machines. Noncorrosive,
nontoxic and nonflammable, this eco-friendly, lowVOC cleaner penetrates rapidly and rinses off easily
with no residue. The highly concentrated, water-based cleaner contains no
acids, abrasives or petroleum solvents, and will not harm the skin. The formula includes a mixture of nonionic surfactants, emulsifiers, water softeners
and other biodegradable ingredients. It is available in 1-, 5-, 30- and 55-gallon containers, and a 275-gallon tote. 800/528-0334; www.oileater.com.
one BioteChnology Bioone
BioOne bacterial inoculant from One Biotechnology is designed to degrade fats, oils, grease and other
organic matter in commercial kitchen drainlines and
grease traps through natural biological digestion.
The treatment contains live vegetative bacteria with
no emulsifying agents or added enzymes. 800/9514246; www.1biotechnology.com.
(continued)
88
Pumper • November 2015
I’m proud
of my industry.
I belong to an elite group of business people
who keep homes and communities safe, clean
and healthy. My colleagues and competitors
are true professionals who care about their
work and about customers’ welfare. Members
of this industry are some of my greatest
role models and best friends.
I work with the greatest people in the world.
Lead the way
For your customers,
your industry,
and your business
www.pumper.com • Since 1979 November 2015
89
Bacteria/chemicals – Grease
roeBiC lABorAtorieS roeteCh
SeptiC SyStem CleAner
Regular use of Roetech Septic System Cleaner from
Roebic Laboratories can help prevent clogging of inlets and outlets. Septic systems receiving wastewater
from food preparation areas tend to have high influent levels of FOG, BOD and sanitizing agents. This is
formulated to handle high-load wastes and works
throughout the system degrading FOG, proteins, starches and paper, in addition to many types of cleaners and sanitizing agents used in the food service industry. 203/795-1283; www.roetech.com.
rootX greASe-X Biozyme
Grease-X Biozyme preventive maintenance
treatment from RootX is designed to keep fats,
oils and grease and other organic matter from
building up in pipelines. It coats pipelines,
grease traps, interceptors and lift stations with
a concentrated microorganism. Coating on
the pipeline walls acts as a lubricant that helps
reduce backups. The microorganisms secrete enzymes that digest FOG and
reproduce and spread throughout the system. Instead of breaking the FOG
into smaller pieces, it is designed to eat away at the grease and prevents
buildup in drains/sewers for a long-term maintenance application. For best
results, apply the all-natural, non-caustic and nonpolluting product every
two weeks. 800/844-4974; www.rootx.com.
Grease handlinG equipment
AQuA-zyme DiSpoSAl
SyStemS 30-yArD
DewAtering unit
The 30-yard open-top roll-off dewatering
unit from AQUA-Zyme Disposal Systems can be filled with 22,000 to 25,000
gallons of grease trap waste at 1 to 2 percent solids in about two hours. After
draining 24 hours, the unit can be picked up using a standard-capacity roll-off
truck and transported for solids disposal. Sludge volume can be reduced by 80
percent, with reductions to 98 percent in BOD, COD, FOG and TSS. Effluent is
clear. The unit has few moving parts, and filter media size can be selected according to the particulars of the job. Standard equipment includes a roll-over
tarp system; side, floor and center screens; 1/4-inch floor plate; 7-gauge side
plates; four door-binder ratchets; eight drain ports; two inlet ports; and a longhandle scraper. Units have an average life span of 12 to 14 years and are available in a 15-yard size. 979/245-5656; www.aqua-zyme.com.
BuCkS FABriCAting
roll-oFF DewAtering
VACuum tAnk
Roll-off dewatering vacuum tanks from
Bucks Fabricating allow workers to fill up
tanks on site with one truck and a few rolloffs. They are available with epoxy coating
and removable dewatering baskets that help eliminate the need for multiple
containers. Dewatering can reduce dumping volume at a treatment plant or
landfill. 800/233-0867; www.bucksfab.com.
90
Pumper • November 2015
CApe CoD
BioChemiCAl CompAny
DrAinmASter SyStem
The DrainMaster System for automatic injection into restaurant grease waste systems
from Cape Cod Biochemical Company
takes the guesswork out of applying a grease
waste maintenance product. It is automatically injected using a timed metering pump that can be programmed to
inject as much or as little product as needed on a daily basis. Daily injections lessen the amount of product necessary and reduce service intervals.
800/759-2257; www.septiconline.com.
ConSoliDAteD
FABriCAtorS
roll-oFF tAnk
Roll-off tanks from Consolidated Fabricators can be used with pumps, filters, dewatering units and vacuum boxes. Designed
for on-site storage of water and liquids, the
8,500-gallon tank with 1/4-inch-thick walls measures 20 feet long, 8.5 feet
wide and 95.5 inches high. With a roll-off underframe, the tank has smooth
interior walls, multiple valves and an interior stainless
ball float with exterior tank level gauge. 800/635-8335;
www.con-fab.com.
CruSt BuSterS AgitAtor
The Crust Buster hand-held power agitator from Crust Busters
has an 80-inch shaft and a two- or three-blade propeller that mix
a septic tank or grease trap in five minutes. It comes with 2-, 4and 6-foot extensions, and a short three-blade shaft that adapts
to the two-blade unit. 763/878-2296; www.crustbusters.com.
Downey riDge
enVironmentAl
Sm Bg 10,000
SerieS
greASezillA
The SM BG 10,000
Series Greasezilla from Downey
Ridge Environmental comes preassembled, allowing for quicker on-site
installation and startup. It processes concentrated raw trap waste into a
marketable commodity – a clean product that has moisture content of less
than 1 percent. Its hydronic heating system burns brown grease, producing the petroleum-free, green, renewable biofuel. The system can be accompanied by three 10,000-gallon double-walled process tanks built with
a 3-inch interstice filled with a poured insulation, resulting in efficient
heating and code compliance. It requires 120-volt power. 304/658-4778;
www.greasezilla.com.
Grease handlinG equipment
in the rounD
DewAtering horizontAl
DewAtering DeViCe
The horizontal biosolids dewatering system from In The Round Dewatering has
a stainless steel drum with perforated
plastic tile lining. The drum is mounted on a roll-off frame for easy transport
and unloading. Water trays allow containment of discharge water. An 18,000to 25,000-gallon batch is mixed with polymer before being filtered in the rotating drum, driven by a 1/2 hp variable-speed electric motor with a heavyduty chain and sprocket. The turning eliminates crusting and wet pockets to
produce uniform, consistent results. The dewatered material dumps easily
and the drum is self-cleaning. 317/539-7304; www.itrdewatering.com.
nozzteQ Super goBlin
greASe eAter
The Super Goblin Grease Eater nozzle from
NozzTeq has four front jets and 10 rear jets
for clearing grease. It has smooth-walled inner
chambers that preserve the powerful laminar water
flow generated by a pump or jetting truck. Preserving smooth flow means
that it generates tightly focused, high-velocity jet streams that strip fats, oils
and grease from pipe walls and move them efficiently downstream and out
of sewers. It has 12 pounds of stainless steel with replaceable jet orifices,
rated for 10,000 psi minimum burst. 866/620-5915; www.nozzteq.com.
reCoVere eSep
wASteQuip
Anti-theFt greASe VAult
Wastequip Anti-Theft Grease Vaults provide
safe, simple storage of used food grease. The
lids have interlocking lid plates, leaving no
edges; a shielded lock; and a heavy-duty grate.
Available in middle-dump or end-dump configurations, with drop-in box or flat grates, the lid and
grate system is standard on grease containers and can be retrofitted on most
existing grease containers. Lid assembly takes no more than 15 seconds and
requires no welding or tools. The user slides the two plates together, aligns
the holes, attaches the grate, and puts a padlock in place. Available in 100-,
208-, 294- and 360-gallon sizes, the containers have been thoroughly tested
against leakage and have a lip overhang that prevents spills. They can be easily emptied by vacuuming or dumping. 877/468-9278; www.wastequip.com.
weStmoor ConDe proVAC
The Conde ProVac preassembled industrial
liquid waste pumping system from Westmoor
Ltd. is designed to promote efficient grease trap
pumping. The unit is quiet and lightweight and
pumps at 120 gpm. Flip a switch to start the unit
in vacuum mode for pumping. The built-in exhaust deodorizer keeps odor at a minimum. Flip
the switch to pressure mode for off-loading. It can be used for servicing locations not suitable for large vacuum truck hoses, including indoor or remote
difficult-to-access jobs. 800/367-0972; www.westmoorltd.com.
Grease interceptors
The ESep trap grease processor from RecoverE accepts grease as-pumped from
the interceptor and separates it from water and most solids through its energyefficient, multi-stage GreaseBuster process. No additives are required, the water
and solids are returned to the customer’s
process, and the brown grease is recovered as a pasteurized, low-water biosolid. The fully automated and instrumented unit effectively eliminates trap
odors, and can be scaled to the customer’s needs, whether 1,000 gpw or
300,000 gpd. 269/271-4977; www.recovere.biz.
SCreenCo SyStemS
DuAl SCreen SyStem
The high-capacity Dual Screen System for septic and grease receiving from
Screenco Systems is constructed of aluminum with stainless steel screens, with
a collection sump and a high-capacity
6-inch drain. The screen has two 3/8-inchgapped stainless steel bar screens at opposing angles, with the front screen virtually self-cleaning. It is a nonmechanical, simple way to remove large pieces
of trash, rocks and other debris from the flow stream. This unit has a 4-inch
telescoping inlet hose that moves laterally and can be easily connected to any
vacuum truck or other flow stream. The system is portable, and the 19.5 square
feet of screening area allows for continued use and is easy to rake clean to the
garbage drain tray. It can treat more than 500 gpm. Various gapped screen sizes
are available. 208/790-8770; www.screencosystems.com.
Bio-miCroBiCS Foghog
FOGHog grease traps (under 50 gpm) and
interceptors (over 50 gpm) from Bio-Microbics combine grease/water separation
with a lightweight, corrosion-resistant, user-friendly design. Units are PDI and IAPMO certified, are designed to remove 80 to 95 percent of fat, oils and grease
from commercial kitchen wastewater, and can be easily installed under the
counter or prior to treatment system inflows from 20 to 100 gpm in the commercial kitchens where food is prepared. Noncorrosive, internal components come preassembled for easy installation. Removable internal baffles
promote easy cleaning of the liner. A custom-fit sealing gasket retains moisture and odors. The pre-engineered lid provides stability with lightweight
structure. 800/753-3278; www.biomicrobics.com.
CAnplAS enDurA Xl
The Endura XL hydromechanical grease interceptor from Canplas is designed for convenient cleaning and service access. A dynamic inlet baffle allows
self-cleaning of upstream blockages and easy access
to the flow control, even when buried at depths up to
10 feet. Pre-plumbed with three outlet options and an
integral sampling port, it includes an outlet well system to
minimize discharge of solids beyond the interceptor. It is available in two models – a 75 gpm (XL75) and a 100 gpm (XL100) – with working
liquid capacities of 156 and 257 gallons. Both are designed to support installation in remote pumping applications. 888/461-5307; www.enduraxl.com. ■
www.pumper.com • Since 1979 November 2015
91
Product News
SJE-RhombuS
StaRtER boxES
Select Start starter boxes from SJERhombus are designed for water and
wastewater applications, including
575-volt three-phase pump chambers, sump pump basins, irrigation
systems, lift stations, and air compressors. The boxes enable users to
field select voltage (208, 240, 480 or 575) based on applications. Features include wide-angle float or pressure switch to activate the self-protected combination motor controller, adjustable motor overload and multi-tap transformer. Models with or without through-door pump disconnects are available. 888/342-5753; www.sjerhombus.com.
WatER Cannon foam inJECtoR
Coxreels
attaChment
designed to
proteCt hose
from strain damage
in the
SPOTLIGHT
By Ed Wodalski
The Hose Strain Relief Kit from Coxreels protects hose fittings and connections from damage when the hose is fully extended on the reel.
“The Hose Strain Relief Kit extends the life of equipment by protecting your
hose from excessive localized strain,” says Jerry Medley, vice president of
sales and business development for Coxreels. “The kit secures the hose to the
drum reel and helps protect the hose at the fitting connection as well as the
transition from the hose reel riser to the drum.”
The accessory is available for hand-crank and motorized reels with hoses
between 1/2 and 1 1/2 inches in diameter. Each kit contains two clamp sizes
to accommodate various hose-wall thicknesses. Between sizes for lightweight,
soft-wall and cloth-covered hoses are available.
A slot system enables various-sized clamps to be screwed to a backer strip
on the inside of the drum.
“All Coxreels drums are fully powder coated inside and out before assembly
for maximum corrosion protection,” Medley says. “The installation process
ensures there is no damage to the powder coat.”
While not designed for smaller jetter hoses, the kit can be used for any 3/4inch O.D. hose or larger. The kit is recommended for all hand-crank and motorized reels; existing reels can be modified to accommodate the kit. 800/2697335; www.coxreels.com.
92
Pumper • November 2015
The foam injector from Water Cannon is designed for
light- to heavy-duty pressure washing. It delivers up to
5,000 psi with a maximum flow of 5.3 gpm. The foam
injector operates with cold or hot water
(up to 140 degrees F) pressure washers
and delivers a spray pattern that ranges
from a straight stream to 50 degrees wide.
800/333-9274; www.watercannon.com.
VaCtoR manufaCtuRing
hxxpoSE nozzlE
The HXXpose nozzle from Vactor Manufacturing is designed for hydroexcavation applications and is compatible with the company’s line of vacuum excavators as
well as other makes and models. It produces a zerodegree stream of water and is rated for pressures up
to 3,200 psi, providing an 18-degree cone of coverage. It features tungsten carbide internals and a 1/2inch, corrosion-resistant FNPT stainless steel casing
and a urethane outer coating to protect the operator from
electrical shock. 800/627-3171; www.vactor.com.
gouldS WatER tEChnology
3Sd pump SERiES
The 3SD Pump Series from Goulds Water Technology, a Xylem brand, is a submersible sewage pump
that combines dual hard-face mechanical seals with
a 300 Series stainless steel keyed shaft motor. It comes
in single- and three-phase options with a range of 1.5
to 5 hp, supporting several hydraulic requirements.
866/325-4210; www.goulds.com. ■
Industry News
Liberty Pumps forms employee stock ownership plan
Liberty Pumps, a family-owned company the past 50 years, has implemented an employee stock ownership plan (ESOP). The ESOP will not
change company operations and the leadership team will
remain in place.
Curry Supply names director of finance
Curry Supply Co. named Betsy Kreuz director of finance. She will be responsible for preparing financial
statements, summarizing results, establishing banking
relationships, working with auditors and establishing inBetsy Kreuz
ternal financial policies.
Budget Attachments & Parts launches website
Budget Attachments & Parts launched a mobile-friendly website,
www.budgetap.com. The site features industry information and specifications on attachments and parts for skid-steers, forklifts, loaders, telehandlers, tractors and backhoes.
GPS Insight, Hydra-Flex recognized for growth
GPS Insight ranks 2,734 on the 2015 Inc. 5,000 list of fastest-growing
private companies in the United States, with a three-year
sales growth of 133 percent. Hydra-Flex ranks 3,047 on the
list, with 114 percent growth.
industry-related books, music CDs and T-shirts.
Carlson authored a popular book on vacuum
truck maintenance, Pumper 101 – The Complete
Guide to Owning and Operating a Vacuum Truck,
that remains in print. He also wrote a number of
novels. Using the name The Pumper Gang, Carlson
recorded two CDs for pumpers, with humorous
songs including “Suck It Up,” “I Could Have Been a
Pumper,” and “A Straight Beats a Full House.”
In 2004, Carlson nearly died when he suffered Bob Carlson
an aortic aneurysm while driving a new truck to display at the Pumper &
Cleaner Expo in Nashville. The truck careened down a highway embankment in Texas. His death was caused by complications related to a follow-up
operation in 2012, according to his son, Bobby Carlson.
Carlson ended his last Truck Corner column in July 2014, with this advice:
“My final message is the same as the first: Get to know your equipment and how it operates best. I have often told my kids, ‘You can’t know
too much.’ So keep on learning, and more importantly, keep on pumping!”
Carlson, who lived in College Station, Texas, is survived by his wife,
Penny, five children and two grandchildren. He can be seen singing one of
his pumping-themed songs with his granddaughters on this video posted on
his Facebook page in 2014: https://www.facebook.com/icarus.barnabus.9/
videos/780894598628648/
Memorials may be sent to Neema House at http://www.neemavillage.
org/Sponsor_a_Baby_Donate.html ■
Redbox+ names vice president
Bill Weber
Redbox+ named Bill Weber vice president of franchise support. He has 20 years of experience in the franchise industry.
Global Pump, Mersino launch used-equipment sites
Global Pump and Mersino, sales distributor for Global Pump, launched
used-equipment sites. Availability, model, age, hours and cost of the equipment can be accessed at www.globalpump.com and www.mersino.com.
10,000 Attendees from 53 Countries
EDGE becomes exclusive brand of Manitou Americas
EDGE-branded products, formerly part of Compact Equipment Attachments (CEAttachments), will become the exclusive brand of Manitou Americas, primarily in association with Gehl and Mustang products.
Over 80 Educational Sessions
Vacuum truck columnist, industry truck builder
Bob Carlson passes away
Robert “Bob” Carlson, longtime writer of the Truck Corner column in
Portable Restroom Operator (PRO) magazine and an occasional contributor
to Pumper magazine, passed away Oct. 17. He was 65.
Carlson dispensed advice on vacuum truck maintenance in the column, which began before COLE Publishing bought the magazine dedicated
to the portable sanitation industry and continued until 2014. Sometimes
injecting humor, he answered reader questions and conducted an annual
Truck Corner quiz.
Carlson had been involved in the pumping industry since starting to
work at his family’s Arizona-based vacuum truck building company, Glendale Welding, in 1979. He was manager-owner of the business from 1986 to
2009. During that time, he became well known to contractors in the wastewater industry through the Pumper & Cleaner Expo (now the WWETT Show)
as an exhibitor. For many years he sold trucks on the show floor, along with
Ideas to Boost Profits
www.wwettshow.com | 866.933.2653
Water & Wastewater Equipment, Treatment & Transport Show
(continued)
www.pumper.com • Since 1979 November 2015
93
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Single- and Multi-compartment.
Call for Pricing
www.SlideInWarehouse.com
SIP1115
888.445.4892
CONFINED
SPACE
ENTRY
PACKAGE
ONLY
SM
$
2,995
(866-667-8465)
973-846-7817 in NJ
Rentals & Sales
Houston, Texas
Is NOT your Ordinary
Drain/Septic Treatment
• Safer for People,
Pets and the Planet
• Works immediately
Boatman Industries
• Profitable Add-on
1K to 50K psi
60 hp to 1000 hp
Waterblasters & Accessories
Used Equipment Sales
by Digesting FOG
The best package on the
market includes:
713-641-6006
www.boatmanind.com
• 4-Gas Air Monitor
(3 Year Sensor Warranty)
• 7’ Tripod
• 3-Way Fall Protection
R. Nesbit Portable Toilets introduces:
The Sani-Klip
• Work Winch
• Full Body Harness
Add a Blower with 15’ of duct for only $350!
Add a 5 Minute Escape Respirator for only $500!
SM
800.362.0240
www.mtechcompany.com
800-951-4246
www.onebiotechnology.com
DREDGING & DEWATERING SERVICE
• Municipal and Industrial • Digester and Lagoon Cleaning
A COST
EFFECTIVE
SOLUTION
FOR
PROVIDING
ALL OF YOUR
CUSTOMER’S
HAND
SANITIZER
• Double Belt Filter Presses • Liner Repair & Replacement
Fluid Technology, Inc.
www.fluidtechnologyinc.com
94
Pumper • November 2015
(513) 241-1600
Fax (513) 756-1995
CONTACT: KATIE/AMY
R. NESBIT PORTABLE TOILETS
724-652-8232
www.best-portable-toilets.com
• BECOME MORE PROFITABLE
• NETWORK WITH PEERS
• WORK SMARTER, NOT HARDER
3 DAYS OF HANDS-ON
BUSINESS BUILDING &
NETWORKING
CELEBRATION, FLORIDA
BOHEMIAN HOTEL
APRIL 4-6, 2016
WWW.PUMPERPROFIT.COM
866-933-2653
Marketplace Advertising
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New mess-free
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290 Alpha
Drive, Pittsburgh PA 15238
800.556.0111
800.556.0111
412.252.7000
surcopt.com
• 35 HP Vanguard
• 10 gpm @ 3850 psi On Sale For Only
• 325-Gallon Tank • 300’ Hose $
• General Pump
32,995!
32
995!
Fully loaded! Call for details!
1-800-213-3272
surcopt.com
Traps and Interceptors For
Grease, Solids, Lint, Oil & Hair
SOLD
Reach over 25,000 professionals
each month and sell your equipment in the classified section.
• NO Rust or Corrosion
• Lightweight
• Very Cost Effective
• Sizes up to
560 Gallons
• Made in the U.S.A.!
RANTY!
LIFETIME WAR
Certified by P.D.I.
800-541-8004
[email protected]
www.pumper.com
www.AshlandPolyTraps.com
ScreencO
Systems
WHAT’S YOUR
BACK WORTH?
TRIPOD
LID &
PUMP
LIFTER
ROTARY
LOBE
PUMPS
Technical Features:
• Self Priming
• Positive Displacement
• Pulsation Free
• Low Shear Operation
• Reversible Rotation
• Flows up to 5,000 usgpm
• MIP Design =
Maintenance In Place
• Only weighs 28 lbs.
• Heavy-duty Aluminum
construction
• Folds to fit on hose deck • Available in 4-5-6 ft
• Max load 600 lbs.
models
• Saves back injuries
• Lifts stubborn tapered
• Auto brake winch
lids
208-790-8770
[email protected]
www.ScreencoSystems.com
612.435.7300
www.boerger.com
www.pumper.com • Since 1979 November 2015
95
classif ieds
see photos in color at www.pumper.com
ADVERTISING
Sanitation RemindeR PoStcaRdS,
BuSineSS caRdS and cuStom
coloR decalS: We are your resource
for marketing your business. Call 781844-8600 or visit us and see samples at
www.sanitationpostcards.com
(PBM)
AERAToRS
Blue Diamond E T P 80 heavy-duty linear
diaphragm air pumps $225. 800-7178807
www.Roland-Turbo-Aerator.com
www.whiteseptic.org
(PBM)
Aerators: Multiflo alternative replacement $325 + shipping. Alternative replacement, NEW FILTER SOCKS, 30 per
case $370 + shipping. Spring clips to hold
filter socks in place, $3.86 per clip. alternative Jet aerator available $425.
Call us at 800-717-8807 or email us at
[email protected]. www.RolandTurbo-Aerator.com. Multi-Flo® and NAYADIC® are registered trademarks of Consolidated Treatment Systems, Inc. used here for
reference purposes only.
(PBM)
BAcTERIA/chEmIcAlSSEPTIc
Your name or service on the label! We
print it in color! We make it look good!
12 boxes to a case.
PBM
800-717-8807
BloWERS
Roots 827PD Blower: Less than 20
hours of use. Blower came off a 2015
Vac-Con combination sewer cleaning
truck. ..................................... $15,000
call Fredrickson Supply
616-949-2385, mI
P01
BUSINESSES
National Grease Recycling Inc. Let us
teach you how to recycle restaurant’s waste,
fryer grease and oil (yellow grease) only. Big
$. Over 30 years experience, will guide you
through complete process from collection to
processing to marketing to end users. Don’t
lose your trap business to competitors that
offer both services. We also buy cooking oil,
unprocessed, anywhere in the country. Call
for information. References available - many
success stories. Dewey Walker, 813-7046599 or 813-758-2552.
(PBM)
Septic & grease trap pumping business
(well-established for 50 years), located
on the Eastern Shore (DE, MD, VA). Over
2,000 residential customers. ’07 Freightliner - 2,500 gallon, ’99 Volvo - 3,800 gallon; ’09 Pipehunter w/’05 Ford F250, camera w/ locator, $550,000. Possible owner
partial financing. Also available: 14 acres,
house, 2 shops, land application permit
for grease trap waste. Serious inquiries
only. Contact [email protected]
443-235-5979
(P11)
Well-established (1966) septic tank pumping
business in Minneapolis, MN, south Metro
counties for sale. Second owner retiring
after 23 years. 2003 Mack Granite, 400hp
Allison, 3,500-gallon aluminum Jay’s tank,
866 NVE pump, built on new truck in 2003.
1990 Mack CH, single axle, 250hp, 5-speed,
2,500-gallon aluminum Jay’s tank, 360 NVE
pump, built 1999. 2,500 customer database. $120,000. Call Greg at 952-469-2489.
[email protected]
(P12)
Portable toilet business for sale in Illinois.
95 units, sinks, handicapped, trucks, trailer.
Established 10+ years with approximately
300 loyal customer base. $200,000. Contact
Steve at [email protected] or
815-685-0555
(P11)
PARADISE FOR SALE! Bee’s Honey Pots,
Inc., portable toilet company established in
1983 in the beautiful Florida Keys is for sale.
Based on Big Pine Key, Bee’s is the oldest
established and largest portable toilet company in the Keys. Sole owner and operator
for the past 30+ years wants to go fishing!
Interested? Call 305-872-2287.
(P12)
Septic tank cleaning & inspection service
business for sale in Central Maine. Owner
is branching out after 20 years and wants
to sell this part of the business. Profitable,
turnkey business with a loyal customer
base. Two pump-truck operation (1) 2000
GMC - 2,500-gallon capacity, 136,000 miles.
(2) 2004 Peterbilt – 4,500-gallon capacity, 129,000 miles. Serious inquiries only!
$257,000. Call 207-782-1620 or email
[email protected]
(PBM)
aRe You moVinG to FloRida? Would you
like to start a septic and sewer cleaning business? I have license - will sponsor. For more
information call Larry at 931-248-1284. (PBM)
For Sale: Northeast Ohio portable restroom company. Company consists of approximately 800 portable restrooms with 42
handicapped-accessible units, 16 handwash
stations, 5 shower units, 2 delivery trucks, 4
service trucks and 3 delivery trailers. This is
a 12-year-old company with many long-term
customers and documented yearly growth.
Owner is retiring. For serious inquiries please
contact Rich at 440-223-4877.
(P02)
Fully-equipped long island, nY cesspool
cleaning company for sale. Established
50+ years serving Nassau & Suffolk Counties with excellent reputation and high-repeat customer base. 516-993-0446 (P01)
www.Rooterman.com. Franchises available with low flat fee. New concept. Visit
website or call 1-800-700-8062. (PBM)
Rotary Fan Press Mobile Unit. Size 36
dual channel. Hydraulic capacity: 70gpm.
Solids loading capacity: 1,050 d.s. lbs/
hr. Polymer blend/feed system. Conveyor.
Control panel w/touch screen. Fully loaded. GREAT SHAPE. .................. $250,000
616-516-1451, mI
P12
Portable septic and grease receiving stations, dual-screen design. Screens that really
work - simple, non-mechanical. Set it up anywhere. 208-790-8770 screencosystems.com
[email protected]
(PBM)
DRAINFIElD
RESToRATIoN
comPUTER SoFTWARE
Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
FreeRouteManagementSoftware.com.
(P11)
DEWATERING
1996 Terralift in good condition. Still
in use, no repair needs, new engine.
Bought new machine. ..... $10,000 OBO
P11
call 704-902-4602, Nc
Water/Solids Separator: New motor and gear box. Built in-house and
worked perfectly, only not large enough
for our production needs. Was built to
separate grease trap waste water from
solids. Will handle 100gpm liquid waste
with solids. Cost to build over $8,500.
Will sell for first $4,000. This separator
will be great for a low-volume grease
trap service company. Call Bill or Danny
weekdays 10:00 am to 4:00 pm.
877-904-3183
P11
SUBMIT YOUR
CLASSIFIED AD
ONLINE at
www.pumper.com
New and used terralifts for sale starting at
$20,000 used and $38,000 new. Financing
available. Call John at AerraTech 413-2984272.
(PBM)
hAZARDoUS WASTE UNITS
New 3,200 U.S. gallon, carbon steel, DOT certified, 407/412 vacuum tank, dump type with full
open rear, door and a Presvac PVB 750 vacuumpressure pump installed on a 2015 Peterbilt 348
cab and chassis. (Stock #13634 A-D) www.
VacuumSalesInc.com, (888) VAc-UNIT
(822-8648)
(PBM)
2015 Presvac/Freightliner: DOT certified
3,200-gallon polished stainless steel. Full
dump/door vacuum truck with Moro PM100
vacuum pump. Automatic, Cummins power.
46k rears, 20k front. Must see! KLM Companies 617-909-9044
(PBM)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
96
Pumper • November 2015
JETTERS-TRAIlER
2007 Freightliner with Presvac 3,200gallon DOT-certified stainless steel
dump door with Demag 200 750cfm
27” vacuum pump. 46k rears, 18k front.
80,000 miles. Excellent condition.
Klm companies
617-909-9044
PBM
Pioneer 5,500 U.S. gallon, carbon steel trailer
with pump package. (Stock# 0220C) www.
VacuumSalesInc.com (888) VAc-UNIT
(822-8648)
(PBM)
Xtreme Flow Trailer Jetter hot/cold!
Model# HJ2TA8536, tandem axle trailer,
35 hp Vanguard 10 gpm @ 3,850 psi,
325-gallon water tank, 300' hose, General pump. Fully loaded! List $36,995.
On sale for $32,995.
800-213-3272,
www.hotjetusa.com
PBM
1993 Gmc 1-ton Jetter: 35gpm FMC
pump, 3/4" hose, 500-gallon plastic
tank. ............................... $14,500 OBO
Other jet trucks and trailers available.
608-835-7767, WI
PBM
2007 Volvo VhD64B w/X-Vac X-12
body. Great used dealer-serviced and
work-ready truck. 12-yard debris tank.
Hibon 27" blower. 1,000 gallons water
w/20gpm General pump @ 4,000psi.
750K Hotsey boiler. .............. $110,000
Jason 303-301-7684, co
[email protected] P12
INSURANcE
Paying too much? Slow certificates?
Claim problems? Rates keep going up?
Want a fresh start? We can help:
c a l l 8 0 0 - 4 5 4 - 1 9 7 0 (PBM)
2001 Peterbilt Vactor 2100: C-10 CAT,
push-button Allison. 80gpm @ 2,000psi.
61,000 municipal miles. Exceptionally
clean unit. Ready to work. Delivery available. CHAMBERS MOTOR CO., Boring,
Oregon .................................. $109,500
call John 503-887-0070 PBM
2003 Super Products combo camel
truck with a Sterling cab with manual
transmission. The truck has 110,000
miles. Truck has a 16" PD blower on it.
Truck runs, drives and operates great.
Tires are in good condition. No accidents
or issues. Truck is located in Chicago IL.
............................................... $66,000
P12
mark 773-491-6093, Il
JET VAcS
2007 Vac-con: Powerful Hibon PD
blower, Sterling 2007 chassis model
LT9501. 350hp, Allison automatic transmission, 10' x 8" aluminum telescoping
boom with pendant control station, wireless remote control. 1,300-gallon water
tank, Deutz aux. engine - 4,600 hours.
12-cubic-yard debris tank, winter recirculating system. Hydroexcavating package, hydraulic pipe rack (holds 3 pipes
- curb side). Gone through and serviced
by Vac-Con dealer. Equipment in good
condition. 22,050 miles. ....... $130,000
call Fredrickson Supply
616-949-2385, mI
P11
Jack Doheny Supplies Inc. offers a full range
of late model combo units and DOT industrial
vacuum loaders. Call us @1-800-3DOHENY.
(PBM)
Vac-Con V390LHA combination unit with
Roots 827 blower, 1999 International Model 2554 cab and chassis. (Stock #3918C)
www.VacuumSalesInc.com, (888) VAcUNIT (822-8648)
(PBM)
2006 Volvo cab & chassis with a Vactor 2110
combination vacuum loader and high-pressure sewer cleaning system. (Stock #3483C)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
lEASE/FINANcING
JETTERS-TRUcK
hYDRoEXcAVATING
EQUIPmENT
2005 International 7600 hXX PD Unit:
CAT C13 engine, 1,300-gallon hot water
capacity, 8” unit, 13-yard debris. 9,138
hours, 81,233 HUB miles. Extra clean &
work ready. .......................... $185,000
Email [email protected] or
call chad 586-725-0374, mI P11
Vac-Con industrial machine mounted on a
pre-owned 2006 Sterling cab and chassis.
(Stock #8593C) www.VacuumSalesInc.
com (888) VAc-UNIT (822-8648) (PBM)
1999 clean Earth Safe Jet Vac: Sterling chassis, 20,000# front axle/40,000#
rear, tandem. Allison automatic transmission, Caterpillar engine engine
hours: 12,197; miles: 63,044. 12-cubicyard hot-dip galvanized debris hopper,
1,300-gallon water tank capacity. Meyers 80gpm, 2,000psi water pump. Roots
824 15" blower. New Cyclone separator.
Rebuilt transfer case output, nosecone
fuel tank was coated, new Kevlar polydrive chain for blower. Complete service
including chassis, new tires (not pictured). In 2014 this unit was at our shop
and had the following parts replaced:
debris body inlet tube, debris body outlet
cone, inner and outer boom tubes and
seals, Meyers water regulator. This is an
ex-municipal unit with lots of life left in it
and it ready to work! ................ $65,000
Visit www.brownequipment.net
for more pictures and info.
call Brown Equipment at
800-747-2312
P11
North Star commercial credit: Commercial loans for trucks or equipment, flexible
purchase programs to fit your budget, 21
years in the industry. Contact Tom myers,
877-804-2274.
(PBM)
Quick and easy financing for new or used
equipment — without all the headaches.
credit is not an issue. We have working
capital available for commercial equipment purchases $20,000 to $2,000,000.
BSG Services - Call 866-259-5370 or email
[email protected]
(PBM)
Western Equipment Finance, a bankowned direct lender, is committed to continuing to help you prosper. All equipment
types, new or used; we have the best rates
and terms you deserve. App-Only Financing and credit decisions within an hour. Call
the team you can trust, Jim Stekl at Western Equipment Finance 701-665-1647.
[email protected] (PBM)
mIScEllANEoUS
Good used concrete molds for sale. 24"
Eccentric cone form, bottom female pallet,
48" x 48" barrel form, top male pallet, bottom female pallet, 48" x 48" extended base
form, 12" tall flat lid form and cone wire jig.
Call 618-228-7702
(P12)
PARTS & comPoNENTS
Everything to dress up your truck! FREE
FULL-COLOR CATALOG. Phone: 800-2706003. Website: virgofleet.com. Virgo Nationwide, 8027 Foster Ave., Brooklyn, NY 11236
(PBM)
PoRTABlE RESTRoomS
Portable toilets for sale. Fiberglass, 1015 years old. $50 per unit. 850-944-0580
Pensacola, FL
(P11)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
www.pumper.com • Since 1979 November 2015
97
PoRTABlE RESTRoomS
Portable Washrooms / Heated / Showers
/ Combo Units Heated Units, Sinks with
foot pumps
www.extreme-jon.ca
P11
800-563-6159, AB
10 new PolyJohn Highrise toilets with lifting hooks and roofs. Purchased new.
Used for 3-month contract. $750/each.
2007 Chevy C5500 6.6 Duramax, aluminum tank (1,100-gallon waste, 400 fresh),
washdown pump, Masport HXL4DE, toilet
carrier, 308,000 miles - $20,000. Email
for pictures [email protected]
605-880-1699
(P11)
Large selection of used portable toilets including Satellite, PolyPortables, Maxum 3000
in red, blue and tan. One 400-gallon Satellite
slide-in vacuum tank with Conde pump. 83"
x 16' x 7' expanded metal trash trailers with
two doors on top and doors on back. Please
call Stephen for single units and package
deals at 806-202-2489
(P11)
PoRTABlE RESTRoom
TRAIlERS
2009 Dodge 5500: 6.7 diesel, auto., new
950-gallon 650/300 aluminum tank, Conde
SDS6, 115cfm Honda 9hp electric start.
www.pumpertrucksales.com. Call JR. @
720-253-8014, CO.
(PBM)
2014 Restroom SR 30x10: $45,900.
This is a BRAND-NEW 10-station executive restroom trailer. This trailer sits on
our patented SoftRide air-ride suspension that cushions the ride while towing, thus preserving your investment for
years to come. The most enticing feature is the GOLO feature that drops the
trailer all the way to the ground at your
events, giving it a modular appearance.
No stairs needed as your first step will
be directly into the trailer. This trailer is
100% aluminum. No steel is used which
causes rust over time. We also built
this trailer without using any wood. You
won’t need to worry about your wood
rotting over time. Rust and wood rot are
the 2 biggest complaints that restroom
trailer operators have. We've eliminated
that problem with our trailer.
call 561-414-4481
P11
or 954-571-9369
www.SoftRideTrailers.com
youtube.com/softridetrailers
ADA Restroom Trailer: 2012 Wells Cargo (UltraLav). ADA stall + 1 men + 1 women. Great
shape, kept under roof. Heat, A/C, water tank.
Hydraulics lower trailer to ground. $25,000.
540-765-7845 Roanoke, Virginia
(P12)
2011 chevy 3500hD 4x4: 100 fresh/
285 waste stainless steel tank on custom aluminum flatbed with 8 ft. tool box.
Perfect winter truck with 40,000 miles
and Boss snow plow mount. ... $32,500
Jake 218-298-1291, mN P12
6-station portable restroom trailer 10 X 36
certified ADA accessible for sale. Divided 3
stations 1 end and 3 on opposite end for men’s
vs women’s. Floor plan and photos available.
Contact [email protected] or
325-653-6904 for more information. Buyer
will need to furnish ramps. $35,000. (P02)
7-stall Black Tie trailer: 3 women stalls
and 2 sinks; 1 men stall, 3 urinals, 2 sinks.
Call 843-283-3749.
(P11)
2 Decons, 28' Tonto, 18' Royal, 2001 ASCI,
16' Presidential, 26' Presidential, portable toilet hauler trailers. 315-437-1291, NY. (PBM)
Two (2) restroom trailers for sale,
both have men/women side, one has
2 units on each side and the other has
one unit on each side. Heater and air
conditioner in both units. Built in sewage tank, must have water supply and
electric supply. $9,000 for smaller unit
and $11,000 for larger one. Will make
deal if you want both.
740-483-9049, oh
P12
complete Portable Toilet service
truck mount units (turn-key), mounted on your truck or ours. Tool boxes,
dual work stations, dc10 washdown
pump, reversible vacuum pump, hose
reel, set up complete, toilet racks available. 1100 waste/400 fresh: $21,000,
1700 waste/600 fresh: $23,500. Any
custom options or sizes available!
Texla Services
936-641-3938
www.texlaservices.com P11
PoRTABlE RESTRoom
TRUcKS
2002 Hino FB1817 Cab-over pre-emissions.
83,000 pampered miles, 17,600 GVW,
700-gallon waste/250-gallon fresh, Masport
HXL4V auto-oiler pump, 2-place toilet carrier. Runs strong and has a solid tank. Great
for getting in and out of tight spots. This is
a must-see truck. Delivery to the lower 48
states possible. Terry 734-654-8855 (P11)
2001 Isuzu: 105,000 miles, V8 auto,
PW/PL, 300/110 Best stainless tank.
14 ft. bed carries 6 units. Drop gate.
................................................ $23,500
P12
231-250-1483, mI
2003 Ford F650 portable restroom truck
with 200/1,000 stainless steel tank. CAT
engine runs, but needs work. $6,000.
304-266-7147
(P11)
2001 International: DT466 engine, Allison
MD 3560 transmission. 98 miles on rebuilt
engine. 75% or better on 11R22.5 tires.
3,000-gallon tank. 602-438-7402
(P12)
2007 Kenworth T270 aluminum 2,000gallon $53,000; 2006 International 4300
1,350-gallon $39,000; 2002 International
4300 1,350-gallon $27,000. 256-757-9900
or www.pbsos.com
(PBM)
2006 Gmc: Duramax diesel, Allison auto.
New aluminum tank 400 waste/200 water,
Conde pump, Honda motor. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
PoSITIoNS AVAIlABlE
GapVax, Inc., a nationally recognized manufacturing business, is seeking a talented,
highly motivated individual to fill a full-time
Sales Position in the Midwest (Iowa based
preferred) region. GapVax is the leading
manufacturer of industrial and municipal
vacuum units and hydroexcavation units in
the United States. We provide the most reliable, comprehensive, and efficient mobile
vacuum units in the industrial and municipal markets. Specifications of the position
are listed on our website, www.gapvax.
com, click on the Now Hiring link in the left
hand column. Send resumes to Lthomas@
gapvax.com or 575 Central Avenue, Johnstown, PA 15902.
(CPMGBM)
Northeast Regional Sales Manager position:
Super Products LLC, a leading manufacturer of truck-mounted vacuum equipment,
is looking for a sales growth-orientated Regional Sales Manager to build customer and
distributor relationships throughout a portion of the Northeast. In addition to being a
frontline contact between the company and
its customers, the Regional Sales Manager
will be responsible for providing technical
support to customers and staff as well as
work closely with management to perform
forecasting, competitor analysis, company
representation at industry events and other
sales-related functions. Super Products
LLC is an Alamo Group Company. For more
information, a complete listing of qualifications and to apply, visit: www.alamo-group.
com and select Super Products.
(P11)
Busy and growing Michigan-based company
(established in 1977) looking for experienced
CCTV OPERATORS, JET/VAC TRUCK OPERATORS, and HYDROEXCAVATION TRUCK OPERATORS to work in the mid-Michigan and
outlying areas. Positions to start immediately. Experience with CUES equipment, Granite
Software and Lateral Launch helpful. 401k,
health insurance, eye and dental available.
Competitive wage based on experience.
Email resume to [email protected]. Bring or mail resume to 512 McGraw
Street, Bay City, MI 48708.
(P12)
Submit your classified ad online!
www.pumper.com/classifieds/place_ad
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
98
Pumper • November 2015
PUmPS-VAcUUm
a
PoWeR Vac, inc. For all your vacuum truck
needs. New and remanufactured blowers,
transfer cases, water pumps. Buying cores.
262-542-8989
(P11)
Buy & Sell all makes and models, new & used
vacuum pumps & high pressure water pumps,
and good used replacement parts. Call for an
inventory sheet and save. www.Vacuum
SalesInc.com, (888) VAc-UNIT (822-8648)
(PBM)
RENTAl EQUIPmENT
Liquid vacs, wet/dry industrial vacs, combination jetter/vacs, vacuum street sweeper &
catch basin cleaner, truck & trailer mounted jetters. All available for daily, weekly,
monthly, and yearly rentals. VSI Rentals, llc, (888) VAc-UNIT (822-8648)
www.vsirentalsllc.com
(PBM)
2013 International 7600 WorkStar:
Classy Truck of Year 2014. Lots of
chrome. Max Force 12.4L, 8LL transmission, Eagle interior. Only 51,000 miles
and 3,200 hours. 20,000 front, 40,000
rears, 20,000 tag, good tires. Imperial
5,000-gallon stainless steel tank, NVE
Challenger 500cfm pump. NO FET TAX!
............................................. $175,000
call 715-938-0119, WI
PBM
2006 mack Vision cXN613: Mack
427 engine, 5,000-gallon tank, 426,017
miles, dump. .......................... $98,000
For more information please call
305-805-9226 English
786-295-1981 Español
P11
a
Roll-oFF TANKS
1999 Freightliner: Cummins motor,
pre-emissions, 8LL transmission. All
tires are new, very low miles - 159,250.
................................................ $25,000
call 715-938-0119, WI
PBM
New 4,000-gallon roll-off tank with
new Fruitland hydraulic-drive pump. Use
with any roll-off truck. Ready for work.
................................................$34,500
Klm companies
PBM
617-909-9044
SEPTIc TANK FoRmS
Two (2) 1,000-gallon one-piece septic tank
molds, four (4) 1,000-gallon two-piece
molds, four (4) 850-gallon one-piece molds:
$2,000 to $5,000. Tools and fittings also
available. Also available -- New 4" supply/transfer hose for dry cement. Central
KY. 270-524-0047 or 270-498-4286 leave
message.
(P11)
SEPTIc TRUcKS
2007 Freightliner M2 Business Class: CAT
C7, 250hp, 6-speed manual, air-ride suspension. 2,500-gallon tank, 425cfm liquidcooled pump, large tool box. Very clean and
ready for delivery. Call 734-309-2093 for
complete specs and pictures. Free delivery to
the continental U.S. 734-309-2093 (P11)
1985 mack truck, 3,600-gallon tank
with Jurop 260 pump. Good condition.
Call for more info. ......... Asking $19,500
717-938-3581, PA
P11
Turn-Key Vacuum Tank Units: 3,600gallon, unit mounted on your truck or
ours; $23,500. 2,500-gallon truck units;
$20,000. 1,500-gallon truck units;
$17,000. Self-contained vacuum skids,
1,000-gallon; $11,000. 2,500-gallon
painted tanks ready to mount; $13,000.
PortaPotty trucks and any custom options or sizes available!
Texla Services
936-641-3938
www.texlaservices.com P11
1999 Freightliner FL-80: Mileage 455,000,
newer CAT 3126 motor 180,000 miles ago.
Eaton-Fuller 8-speed transmission with low
and low low. Hendrickson suspension, locking rears. 3,250-gallon steel tank, National
Vacuum Equipment (NVE) 367 Challenger
Max Pack liquid-cooled vacuum pump
with flushing kit. 60" Alum Line under the
rail tool box. 3" rear pump valve, 6" rear
dump valve, 4" front side valve. $23,000.
Call 734-854-2242
(P11)
2006 International septic truck: International engine, Allison automatic transmission, 2,500-gallon tank capacity.
................................................$36,500
For more information please call
305-805-9226 English
P11
786-295-1981 Español
2009 International 4300: New tank,
new NVE pump, air brakes. 300 fresh/
2,300 septic. A/C, air-ride seat. Runs
excellent. 230k miles, well-maintained
.............................................. $49,500
P11
360-739-0570, WA
2005 International: 335hp CAT engine,
278,000 miles, 10-speed transmission,
a/c, cruise. New 2,500-gallon tank,
stainless hose trays, and Jurop R260,
364cfm vacuum pump. Showroom quality truck. ................................ $42,500
Eugene 740-259-5555, oh P11
1997 Ford truck, 3,500-gallon tank,
Jurop R260 pump. Good condition. Call
for more info. ................ Asking $22,000
717-938-3581, PA
P11
2002 International 5600: C10 CAT
375hp, 9LL. 20front, 20pusher, 46rears.
New drive and pusher tires. Steers are
about a year old. 4,000-gallon Imperial
& Masport 400 liquid-cooled pump both
put on a year ago. 200' of hose. Truck
only has 166,000 miles. It is working
daily so mileage will change. ... $67,500
Dave 612-221-6355, mN P11
2003 International 4400 DT466 pump
truck. 450k miles, well-maintained, original owner, runs great. 9-speed EatonFuller transmission, 2,500-gallon steel
tank, Moro M-10 vacuum pump, tool
boxes on both sides. New tires and rear
brakes, air drivers seat. .......... $28,500
call Jeff 760-749-3600, cA
[email protected]
P11
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
www.pumper.com • Since 1979 November 2015
99
SEPTIc TRUcKS
Ford lTl 9000: Cummins 13-speed,
NEW Imperial 4,000 gallon & Masport
400 liquid-cooled pump. New tag axle,
and 140' of 3" hose! This truck is ready
to go! ..................................... $56,500
Dave 612-221-6355, mN P11
1996 International: 6-speed, 2,500gallon tank, new transmission and drive
line, Fruitland pump. 218,282 miles. It's
a good truck, just upgrading to a newer
truck. Price includes hoses! If you have
any questions, please feel free to call!
P12
580-332-5157, oK
2013 Freightliner m2-112: 21,445
miles, Progress 3,600-gallon aluminum
tank w/Masport 400 & deodorizer. Detroit DD13 450hp. Fuller 10-speed, jake
brake. 16k front, 40k rears. DEF/CARB
compliant. Air ride, air seat, A/C, power
mirrors, windows & cruise. Removable
vinyl graphics. Full service records, excellent condition. More photos/details
available upon request. ......... $128,500
[email protected]
805-674-7222, cA
P12
2012 International 7500: MaxxForce10 engine, 10-speed, 18,000 front, 20,000 rears.
Vacutrux 3,775-gallon vac tank, Wallenstein
753 vac pump. $115,000 CDN. Truro, NS
902-895-8559
(P11)
2009 International 7500: MaxxForce10 engine, 10-speed, 18,000 front, 23,000 rears.
4,075-gallon Vacutrux vac tank, Fruitland
500 vac pump. Hoist & vibrator, auto greaser,
110-gallon water tank. $107,000 CDN. Truro,
NS 902-895-8559
(P11)
1994 chevy 3500 Kodiak pump
truck for sale. Excellent condition. New
tires, rebuilt engine, vacuum pump.
............................. Asking $18,000 OBO
803-308-5758, Sc
P11
2006 Kenworth T-600: CAT C-13,
10-speed, 5,000-gallon tank. 420cfm
Jurop pump, double frame, 20k axle,
20k lift axle. Completely overhauled, runs
GREAT! Looks GREAT! Won “Classy Truck
of the Month” in Pumper Magazine's
February 2013 issue! ....... Only $79,995!
P11
call 678-859-1256, GA
1999 mack with 4,000-gallon waste
tank made by US Tanks. 324,000 miles.
Jurop LC420 liquid-cooled pump. New
paint, polished wheels, hose trays and
toolbox. 90% tread. Cold A/C. Very clean
on the inside and out. ............ $53,000
P11
352-317-2527, Fl
1999 International 4700: DT466E,
367,000 miles, 2,300-gallon T-Line
tank, 2 tool boxes, 3" inlet, 4" outlet,
Battioni pump, new transmission 2,000
miles ago. Under CDL. ... $27,500 OBO
906-863-7778, mI
P11
2006 International 7500: HT 570 engine, 10-speed transmission, 220,000
miles, air ride, 18-40 axles, 3,600-gallon
tank, National Vacuum pump. Nice truck.
Shawnee, Oklahoma ...............$70,000
405-273-3799, oK
leave message
P11
must See this Sweet 2003 Pete! Lely
3,600 gallon, aluminum hoisted tank w/
full-opening rear door. NVE460 vacuum
pump, 110-gallon water tank w/DC10
pump. Always garaged. Very nice truck.
Buy it now! ............................ $95,500
217-337-5996, Il
P12
2003 Freightliner: 2,600-gallon tank.
Only 102,000 miles. Tank & pump installed on truck in 2010. Truck in great
shape. Ready to work. ............ $42,500
248-685-1948, mI
P11
2004 Mack Granite: 427 with 13-speed.
Imperial 5,500-gallon tank with stainless
hose rack, hoist, rear-opening door and vibrator. NVE blower. $69,000 or best offer.
920-434-2888
(P11)
2001 Freightliner: 6-speed manual,
2,500-gallon tank w/rear dump, heated
valves, Battioni 8000 vacuum pump.
Ready for work. .............. $40,000 OBO
724-837-6084, PA
PBM
1994 Chevy 3500 Kodiak pump truck for sale
excellent condition. New tires, rebuilt engine, vacuum pump. Asking $25,000 OBO.
803-308-5758
(P11)
2007 Freightliner M2: CAT C7 with 250hp,
6-speed manual transmission, 180k miles.
New 2,500-gallon vacuum body: Best of
everything. $50,000. Call 734-309-2093 for
complete specs.
(P11)
1986 International diesel vac truck,
2,100-gallon, Fruitland vacuum pump.
$9,500. 337-230-1026
(P11)
2002 International 4400: DT466, 269,000
miles, Allison 3060. 2400 Jays hoisted tank,
NVE 747 blower, 3" and 6" discharge. New
injectors. 12,000 lb. front, 20,000 lb. tag,
20,000 lb. rear. 218-744-4443
(P11)
2012 International 4300 with
103,000 miles. 6-speed transmission.
2,500-gallon aluminum tank, 40-gallon aluminum freshwater tank. 350cfm
Masport pump, 3,000psi mounted jetter.
Runs, pumps and jets great! ... $69,000
P11
Billy 770-365-2566, GA
New 3,800-gallon Tremcar aluminum
sanitation/oil non-code truck-mount
tank. Two (2) 4" inlets with 1/4 turn
hand valves, One (1) 6" rear discharge
with air-actuated valve, Two (2) 20"
manways, Two (2) 10" fill covers on top
of tank. Installation available. ..$30,000
call 203-238-6768, cT
Ask for Tommy or Jay
P01
1995 Freightliner: Detroit Series 60, Fuller
13-speed, 3,365-gallon vac tank, Masport
pump. www.pumpertrucksales.com. Call JR.
@ 720-253-8014, CO.
(PBM)
1987 Kenworth T600A: CW CAT 6-cylinder.
Eaton-Fuller 15-speed. 8-bag A-R suspension.
3,365-gallon vacuum tank, Masport 75 pump.
$31,000. www.pumpertrucksales.com. Call
JR. @ 720-253-8014, CO.
(PBM)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
100
Pumper • November 2015
1996 Western Star: Detroit Series 60,
18-speed transmission. Hendricks suspension. 3,365-gallon vacuum tank, Masport
400 pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
1994 Peterbilt 377: Detroit Series 60,
10-speed transmission. 3,365-gallon vacuum tank, Masport HXL pump. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
2005 Ford F750 XlT: 5.9 Cummins, 245hp,
7-speed, 122,500 miles, under CDL. New
1,850-gallon vacuum tank, new Patriot 300
vacuum pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
2002 Freightliner FL70 with a Presvac
2,300 US gallon carbon-steel vacuum
tank and Fruitland pump. (Stock# 4427C)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
SERVIcE/REPAIR
Dynamic Repairs - Inspection camera
Repairs: 48 hour turn-around time. General Wire, Ratech, Ridgid, Electric Eel, Gator
Cams, Insight Vision, Vision Intruders. Quality service on all brands. Rental equipment available. For more info call Jack at
973-478-0893. Lodi, New Jersey. (PBM)
TANKS
Eight great older pump trucks - $35,000
each. Big power. Jake brakes. 3,365-gallon
vacuum tanks, Masport pumps. All makes &
models. www.pumper-truck.com. Call JR @
720-253-8014, CO.
(PBM)
Pre-owned 2000 International 4900 cab and
chassis with a 2,500 U.S. gallon carbon-steel
vacuum tank. Complete with a Jurop R260
vacuum pump package. (Stock #8516V)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
2006 Kenworth T800 quad-axle cab & chassis with a 2001 Somerset 4,500 U.S. gallon,
full-opening rear door, vacuum tank and
Robushci Series 65 vacuum blower. (Stock#
8893C) www.VacuumSalesInc.com (888)
VAc-UNIT (822-8648)
(PBM)
Pre-owned 3,000 U.S. gallon carbon steel
vacuum tank with a Masport H75W vacuumpressure pump installed on a 2000 Mack
CH613 cab and chassis. (Stock# 8498C)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
Pre-owned 2005 International 7500 series
cab & chassis with a Progress 4,200-gallon
(200 water; 4,000 waste) vacuum tank with
a Wittig RFL100 vacuum pump and a General
EKL22 water pump. (Stock# 8646V) www.
VacuumSalesInc.com (888) VAc-UNIT
(822-8648)
(PBM)
100 - 2011 Wichita 500 bbl. (21,400
gallons) portable frac tanks. Epoxy lined.
Delivery available.
P11
call 815-341-0375
or email [email protected]
3,600-gallon Presvac aluminum tank. H75
Masport liquid-cooled pump setup with
frame. Asking $9,500 for both. Tank and
pump are 10 years old and in good shape.
508-454-8265
(P11)
For sale: Two (2) 3000 Transway vacuum
tanks. Full-lift, rear-open door. Clean tanks
used for oil. No pumps. Can load. $5,500
each. Roanoke, VA 540-309-4973 or email
for pic [email protected]
(P11)
Bladder tank, 52,800 gallons, 18ft x 105ft,
rubber/canvas L bag. Vented with two 4"
valves and one 6" valve. Very good condition - never moved. $10,000 OBO. John at
[email protected] or 406-581-5692. (P12)
Vacuum Tanks - New: Sizes from 1,0004,300 gallons. All complete! Delivery available. www.JEagleTanks.com. Contact
Jerry: [email protected] or 800721-2774.
(PBM)
2008 LMT 3,000-gallon carbon steel vacuum tank. (Stock# LMT3000V) www.Vac
uumSalesInc.com (888) VAc-UNIT (8228648)
(PBM)
Pre-owned 4,000 U.S. gallon, carbon-steel
vacuum tank. (Stock #4000V) www.VacuumSalesInc.com (888) VAc-UNIT (8228648)
(PBM)
TRAIlERSVAcUUm/TANKER
ToolS
crust Busters: Portable, lightweight machine, guaranteed to mix up septic tanks and
grease traps! Save time and money! www.
crustbusters.com, 1-888-878-2296.(PBM)
T&T Tools, Probes, Hooks: Probes feature
steel shafts with threaded and hardened tips.
The insulated mighty Probe™ tested to
50,000 volts. Top Poppers™ open manhole
covers easily. Free catalog. www.TandT
tools.com. Phone 800-521-6893. (PBM)
ToYS
2003 International 4300: DT 466 new inframe overhaul; Allison auto., 136k miles,
used 1,200-gallon steel vac tank, under CDL;
PV3 vac pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
2008 Ford F750: 260 Cummins, 7-speed,
rear locking differential, New 2,500-gallon
vac tank, new Jurup pump. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
Pre-owned 2,000 U.S. gallon, stainless steel
vacuum tank with a Masport HXL75V vacuum pressure pump package (Stock# 6008C)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
Septic pumper and vacuum die-cast toy
trucks: In your choice of colors and logos,
several cabs available. Call 877-450-2100,
write to Granite State Collectibles, PO Box
440, New Ipswich, NH 03071; or www.
granitestatecollectibles.com.
(PBM)
FILL
Imperial Vacuum Trailers: In stock,
6000- and 6300-gallon aluminum singlecompartment Imperial vacuum trailers.
call Kyle
800-558-2945 Ext. 424 PBM
Pumper Trailer: Moro pump, Honda
GX690 motor. 75" tall, 80" wide, 3,900
lb. empty weight, 415cfm, 29psi, aluminum Tank. Short lead time. ..... $34,700
call 952-412-5889, mN
Probizinc.com
P12
a job opening
BID OUTan upcoming job
ANNOUNCE
contracted services offered
SELL
used equipment
OBTAIN
a position wanted
FINd IT
IN THE
2000 Peterbilt: 300hp CAT, 9-speed, rear
locking. Excellent condition. New 2,500-gallon vac tank. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
CLASSIFIEDS!
In Pumper magazine and on the web.
Pumper.com
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
www.pumper.com • Since 1979 November 2015
101
TRAIlERSVAcUUm/TANKER
2015 Acro Vacuum Trailer: Stainless steel
6,000 gallon, DOT certified double conical
with air-ride suspension. Aluminum wheels
all positions, full hose trays, OSHA walkways
and railings. Vacuum pump option either hydraulic or self-contained. KLM Companies
617-909-9044
(PBM)
TRUcKS mIScEllANEoUS
2003 Gmc 5500: 340,000 miles, 600gallon slide-in aluminum vacuum tank
(400/200) + 500 extra storage. 1,000
lb. electric lift gate. Fresh inspection, no
a/c, runs well, no mechanical problems.
................................................. $8,900
919-817-6142, Nc
P11
1989 Ford LTL9000 tandem with 450hp
CAT and 8LL transmission. 3,500-gallon
hoisted industrial tank (does need a new
hydraulic pump to lift tank) and Transway
650cfm pump (ANIMAL). 4 new batteries,
new air compressor, new front tires. Reliable truck, great for pump stations, deep
pumps, far runs. Due to lack of CDL drivers, must sell. Does not have full-opening
rear door. Pump alone new goes for $15k.
Real money maker. Asking $20,000 OBO.
Call Vinny 845-674-7790.
(P11)
TV INSPEcTIoN
2002 Ford E-450, Night Owl Series
camera, fleet maintained, one owner.
................................................ $37,950
P11
call 719-494-4927, co
or visit letsrollautoandequipment.net
SOLD
2007 Presvac PV750 3,300-gallon vac unit
on 2005 Mack truck. Just serviced and in
good condition with 592,298 miles and
16,337 hours. Asking $85,000. Call Vista Environmental, Inc. 804-752-4815
(P12)
Ford E350 van, excellent condition, RST
System, POSM Software, Omni 3 camera
with zoom feature, pan and tilt. 5,400
miles, 2,800 generator hours, transmission recently replaced. PRICE REDUCED
$21,895. For more information call
856-981-5668, NJ
or email [email protected] P11
2011 QUES camera truck with K-2 wireless
system, Lamp 2 and CVC 460 on 2011 Ford
E450 with 6.8-liter and Onan 7hgjae-2132e
generator. 50,884 miles. Clean inside and
out. $21,600. 702-664-4315
(P12)
VAcUUm EQUIPmENT
Industrial Vacuum hurricane 500,
refurbished 2007, 1,960 hours, John
Deere 6068, 2,350cfm. Capable of 27"
HG-Mercury. Everything works.
call Scott 813-918-6844, Fl P11
1999 Sterling with a 3,200-gallon Cusco
Master Vac high-dump unit. (Stock# 3378V)
www.VacuumSalesInc.com (888) VAcUNIT (822-8648)
(PBM)
WANTED
Wanted: Portable toilets, handicap toilets,
and hi-rise units. Please contact Lance 561346-9296 or [email protected] (P12)
Wanted to Buy: Vactor 2100s and late model
Guzzlers. Cash. Phone 800-336-4369. (PBM)
Wanted: Used vacuum tanks, 2,500-gallon
to 4,500-gallon. No junk - must be in good
shape. CASH PAID! Phone 501-776-8505.
(P11)
WATERBlASTING
Gardner Denver T-375M: Bare Shaft pump.
Gardner Denver T450M Bare Shaft pump
NLB 20-200: 12 gpm @ 20,000 psi. Gardner
Denver LC-1500: 390 gpm max, 15,000 psi
max. NLB 36-200 6 gpm @ 36,000 psi. HT150S 25 gpm max 10,000 psi max, Shell Side
Machine, Wheatley 165: 30 gpm @ 10,000
psi, Wheatley 165: 17 gpm @ 20,000 psi.
Wheatley 125 with aluminum bronze fluid
end. Boatman Ind. 713-641-6006. View @
www.boatmanind.com.
(PBM)
WATER JETTING EQUIPMENT: We sell, repair and retrofit water blasters. Visit us at:
www.waterjettingequipment.com or phone
714-259-7700.
(PBM)
VAcUUm loADERS
Sell your equipment in Pumper classifieds
Reach over 25,000 potential buyers each month when you
list your equipment in the classified section. Plus, your
listing is placed automatically online at the Pumper website.
In addition, your ad will be placed in the Pumper e-Trader,
an electronic magazine that is e-mailed to readers.
That’s three ways to move your equipment out of the yard!
Why wait?
Go to
pumper.com/classifieds/place_ad
Scan the
code
with your
smartphone.
Keith huber manufacturers demo
unit for sale! Reduced pricing! 450hp
2015 Kenworth T800 with 2,600 miles
w/Berringer PD tank system. Robuschi
1,660cfm blower system coupled with a
3,500-gallon tank. ... $242,731 inc. FET.
[email protected]
P11
228-832-0992
2001 Gap Vax HG57 WET/DRY on Volvo
WG64, 5,500 cfm, 27” Hibon blower, Cummins engine, chassis tank and bag house, in
good condition, ready for work. KLM Companies 617-909-9044
(PBM)
Pumper
AverAge
Monthly
CirCulAtion
reaches
24,800
readers!
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
102
Pumper • November 2015
8749 PolyJohn PUMPER 9X10.875 Steve_FINAL-TOPRINT.indd 1
4/7/14 5:13 PM
Dump Trailer /
Tractor Combo
Stainless Steel 316
> DOT 407/412 Code Tank
> 1600 CFM Blower
> 27" HG
> 9000 US Gallon Tank
> Axle Spacing & Tank Size
Configured To Your
State Regulations
Powervac 3800
w/ Dump Chutes
Quality…
…is our Trademark
> 3800 CFM Blower
> 27" HG
> Wet & Dry Loading
> 10" Dump Chutes SS 304
> 16 Cubic Yard Tank
Pup Trailer
> DOT 407/412 Code Tank
> 3600 US Gallon Tank
> 6" Piping To Connect
To Vacuum Source
> Axle Spacing & Tank Size
Configured To Your
State Regulations
Work with us ... We listen!
4131 Morris Drive
Burlington, Ontario, Canada L7L 5L5
Fax: 905-681-0411
Nationwide Sales & Service
800-387-7763 | 905-637-2353 | www.presvac.com
