Problems and Solutions in CRM

Published on March 2017 | Categories: Documents | Downloads: 33 | Comments: 0 | Views: 275
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Problems and Solutions in CRM
1. Not getting operating unit in CRM resource manager responsibility forms?

Sol: set Profile option MO: Security Option to operating unit name



















2. When creating sales stages java error came?

Sol: Set from date to back date.


















3. Not getting Web Options Enabled in Item Master form?
Sol: On SERVER iStore installed PARTIALLY. Requested DBA(Pramod) to install iStore Fully to get
Problem solved.




































4. ?
Sol:

5.


Steps Not Covered in Setup
1. Enabling Address Validation
When an address is created or updated through Oracle Sales, the address is validated. Similarly, the address is
validated when selecting a customer or contact address from an opportunity or a lead details page. To enable
address validation, log in to Oracle Forms with the Trading Community Manager responsibility. Navigate to the
Geographic Setup form from Trading Community > Administration > Geography Hierarchy. Address validation
is determined by country level setup done through Geography Setup UI. New application level profile is also
available that will override country level settings. For more information, please refer the Setting Up Real-Time
Address Validation section in the Oracle Trading Community Architecture Administration Guide.

2. .

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