of 46

Progressive InfoTech

Published on May 2016 | Categories: Types, Brochures | Downloads: 4 | Comments: 0
60 views

Progressive is a preferred name in the ICT domain, features as Mature vendor under IT Outsourcing category in GARTNER Hype Cycle report 2013.

Comments

Content

Helping enterprises overcome
today’s multi-fold challenges
Dynamic Business
Environment

Underperforming
IT Assets

Rapid Technology
Disruptions

Changing Business Environment
The impact on your business

• New Business Models
Are you flexible enough to change?
Change quickly?
• Outsourcing
Are you able to create significant value, or just cut
costs?
• Changing workforce
Are old ways of working clashing with the
new generation?

Underperforming IT assets
The impact on your business
• You have made sustained IT investments to improve
processes and productivity
Improved topline and bottom line. For a while.
• Over time, the bottom line starts slipping
Expensive hardware refreshes
Costly legacy application fixes
Escalating IT Team costs
System and app downtimes become frequent
Productivity nosedives

Rapid Technology Changes

• Client – Myriad of
technologies , forms and sizes
• Application Frame works
• Obsolete hardware
• Exploding data volumes
– Structured is only 15%
– Unstructured is now 85%

• Delivery Models
– Cloud
– Hybrid

Mobile
telephony

Fragmented
Communications

Unified
Communications

Proprietary,
on-site software
delivery
‘Traditional’
Usage of
Server resources

Stand-alone
productivity

In-house
processes

Cloud computing
SaaS

Virtualization

Collaboration

Outsourcing

New, disruptive technologies and processes

Fixed
telephony

Market evolution and disruption

‘Traditional’ technologies and processes

Disruptive Technology Changes

IT for business
What the future looks like

Social
Media

Mobile
Analytics
Cloud / IT
in a box

Path of enterprise 2.0

Big Data

Your priorities
Business
• Drive growth
• Attract and retain new
customers
• Cost efficiencies
• Build corporate brand
equity

IT
• Mitigate Risk
• Support business initiatives
• Reduce IT costs, enable
efficiencies
•Ensure compliance

Change the Traditional Equation - 75:25
Simplifying IT infrastructure, reducing running costs
and refocusing IT resources on projects that will help
the business grow.

Maintain Competitive Edge
Get high performance, cost efficiencies, sustained profits
Business challenges
• Complex IT infrastructures
• Hassle in managing IT
resources
• Increasing expenditure on
IT hardware and software
• Dynamic IT environments
Market Parameters
Increased cost
pressure

Customer focus &
Customer
Relationship

Business
transformation

Time to market
Reduced product
life cycle

Structural Market
changes

Globalization
Market
deregulation

Key Benefits
• Saves on funds invested in
gaining knowledge of
system operations
• Availability of technical skills
• Improves efficiency in core
processes
• Concurrent availability of 24x7 IT
services
• Increase profits
• Invigorate growth
• Innovate products

IT taking a business approach

Mobile, PC, Tabs

Employees,
Contractors,
Privileged Users

Customers

Portals

Network & Security
Servers & Storage
Applications

Supply Chain
Social Media

Information

(Suppliers)
Directories/Unified
Identity Management
Partners

Web

Operating Platforms

Consulting
IS Strategy &
Organization

• IT Strategy and Governance
• IT Transformation
• Enterprise Architecture

• Cloud Ready Infrastructure
• Quality Assurance and Testing

ASSESS &
EVALUATE

PLANNING
Gap Analysis

IT Review
(quick scan)
MANAGE

• Information Security & Risk Management

Roadmapping
Requirement
Management

IT Service
Management

• Application Modernization

• Business Continuity & Disaster Recovery

Business Process
Engineering

VISION

TCO &
Benchmarking

• Mobility Strategy

Business-IT
Alignment

Quality Control &
Testing

IS Risk
Project Management Management
Project Portfolio
Management

Business centered
innovative approach

Solutions for your business needs

End to end delivery, faster ROI , lower TCO, secure & scalable

Data Center Transformation
Data Centre Transformation
• Virtualization & Consolidation

Business
Services

CxO &
Directors

Email

www

CRM

ERP

SAP

Business Alignment

Operation
Intelligence

Service Level
Agreements

Governance &
Compliance

UC
Capacity
Planning

Reporting

• Data Centre Design & Transformation

Operation Oversight

• Storage & Backup Solution

• Enterprise Management Solutions

Operations
&
Engineering

Change & Configuration
Management (CMBD)
Asset
Management

Discovery, Correlation, Consolidation
and Event Monitoring

• Disaster Recovery Solution
• Cloud Infrastructure

Application Performance Identity, Access & Security & Behavior
Management
Monitoring
Location Monitoring
Virtualization
Service to
Root Cause
Management
Application Mapping
Analysis

Incoming
Data

Network

Security

Applications

Users

Servers

Other

Network & Security
Network and Security Solutions
• Network Solutions • IP Telephony Solutions • Video Conferencing Solutions • IP Surveillance Solutions
• Security Solutions • Identity Access and Management
Train
Manage
Consult
Implement
Operate
Audit
Secure Development
Lifecycle
 Strategy & Planning

Information Risk
Advisory
Advisory

 Secure Design Architecture
& Development

Assurance
Transformation

Security
Convergence

IDM Implementation
 Privileged
ID Management

 Command & Control
 Converged Access

 Strong Authentication

 Code Review, Testing
& Release

Users

Identity
Management

Endpoints/Devices

Wireless LAN Mobility Services

Voice

Security

Location

Guest Access

Mobile Data
Unified Network
Wired

Wireless

Network Security

Management

Business and Collaboration Applications

 Data Video Analytics

Vulnerability
Assessment
 Vulnerability
Assessment
 Phishing Diagnostic
Vulnerability
Management Lifecycle

Mobile Device Security
Encryption
Security Management
Internal Security
Identity & Access Mgmt
Perimeter Security
Storage Security
Physical Security

Information Management
Strategic
Tactical

Strategic
Operational

• Integrated business
execution and
management.

 Improve business
effectiveness

Scope

Scope

• Scorecards, Analytics
• Corporate Portal
• Inter-departments

Focused
Opportunistic

Performance Management
Pervasive

Business Intelligence

 Process efficiency or
cost reduction

Scope
 Excel
 Department

Measure

 Dashboards
 Interactive query
 Intra-department

Optimize

Decide & Manage

Agility with change
and innovation.

Scope
 Integrated corporate
performance
experience.
 Communicate actions
about ‘one version of
the truth’.

Lead and Innovate

Increasing business value

Back

Insight

What happened?

What is happening?
Scorecard & Dashboard

Reporting

Why?
Analytics

Strategy
Single
Data Model

What will happen?
Forecasting

What do I want to happen?
Planning, Budgeting,
Consolidation
Process requires past information,
present conditions and future outcomes

16

Collaboration and Communication
• Email
• Calendar
• Shared tasks
• Document management
• Contacts
• Personal productivity, etc

• Facebook
• Twitter
• Blogs
• Wikis
• Discussion forums
• IM/SMS, etc

Traditional
Collaboration Tools

• Web conferencing
• VoIP
• Video conferencing
• Mobile phones
•Traditional phones, etc

Collaboration
&
Communication
Social
Collaboration Tools

Communications
&
Conferencing Tools

Back

• Creating applications to run
anywhere, accessing data sources
around the world like they were in
the next room

FoxPro
Delphi
Access/VBA

Tooling

Stage 5- Modernize

To-Be
To-Be System
Design

Stage 4- Refactor

As-is
Legacy System
Design

Platform
Database

Set-Up
Templates

Informix 4GL

Target System

Intermediate Object
Model

Java

Language

Progress 4GL

Stage 3- Transformation

Power Builder

Parser

Oracle Pro*C

Workbench

• Service Oriented Architecture
(SOA) that is fast and reliable

Oracle Forms

Stage 2-Preparation

• n-tier architecture can not only
run in the cloud, but can run in
multiple clouds (n-cloud).

Stage 1- Assessment

Legacy
System

Visual Basic

Transform

Application Modernization

C#

Target
Architecture
JEE
.NET
.ADF

Rational Design &
Development Tools
Eclipse Visual Studio

• Being able to generate and enhance
very rich user experiences

.SOA
RIA

Application Testing
Iterative

Business
Requirement Analysis
Determine business
objectives for
performance testing
Identify the critical
business processes
Tool Selection
Identify critical Key
Performance Indicators
(KPMs)
Develop performance
test strategy

Load Testing

Business Process
scripting Design &
Development

Execute Load
Scenarios

Analysis & Tuning

Reporting &
Recommendations

Validate the business
process

Execute performance
Measurement

Analyze interim results
and identify Bottlenecks

Fix Bottlenecks

Design/Develop/Build
the performance test
scripts

Profiling

Confirm Performance
Targets

Prepare & present final
report &
Recommendations

Unit test for any
parameterization & Data
correlation

Performance debugging
Monitor KPMs as
identified

Metrics reporting

Validate changes

Tuning
recommendations

Develop the
performance load
scenarios

Reliability Testing

Volume Testing

Scalability Testing

Failover Testing

Enterprise Application Integration
Custom
Applications

You can integrate







Legacy / Mainframe system
Client-Server application
Web application
e-Commerce
ERP / CRM / HRMS application
Custom application

Legacy
Applications

E-Commerce
Applications

Advantages
• Real-time
• Integrate and Connect between systems
• Secure and Scalable
- Lower Total Cost of Ownership
- Lesser development and support cost
- Faster Build

Client/Server
Applications

Web Objects

Back

Application Management

Cloud

• Resource pooling
• Highly redundant
• Highly available
• Rapidly deploy new servers

• Easy to deploy
• Reconfigurable while services are running

HYBRID
CLOUD
CLOUD
EXPLOITATION
CLOUD
FOUNDATIONS
CLOUD
EXPERIMENTATION

• Optimizes resources by doing more with less
• Scalable

VIRTUALIZATION

Organizing the Clouds
Testing-as-a-Service

Management/Governance-as-a-Service

Process-as-a-Service
Information-as-a-Service
Database-as-a-Service

Storage-as-a-Service
Infrastructure-as-a-Service

Platform-as-a-Service

Integration-as-a-Service

Security-as-a-Service

Application-as-a-Service

Cloud Definition Framework
Hybrid Clouds
Deployment
Models

Service
Models
Essential
Characteristics

Common
Characteristics

Private
Cloud

Software as a
Service (SaaS)

Community
Cloud

Public Cloud

Platform as a
Service (PaaS)

Infrastructure as
a Service (IaaS)

On Demand Self-Service
Broad Network Access
Rapid Elasticity
Resource Pooling
Measured Service

Massive Scale
Homogeneity
Virtualization
Low Cost Software

Resilient Computing
Geographic Distribution
Service Orientation
Advanced Security

Our business model is moving up the value chain

L
e
v
e
r
a
g
e
S
a
v
I
n
g
s

Strategic Outsourcing

Total outsourcing of IT to benefit through
business outcome based costs.

Managed Services

24*7 IT environment management for High
Availability of Business Services through ITIL based
process driven service delivery

Business Risk
Management

Virtualization Security, Business
Continuity and Availability Enterprise
Management Solution

IT Infrastructure
Provisioning

LAN/WAN Datacenters/Servers
OS/Database Messaging

Improvements that lead to significant value
Operational Improvements
Technology
Alignment

Business
Alignment

Cost
Efficiency

Speed /
Agility
End User
Satisfaction

• Improve application reuse
• Increased Utilization of existing technologies and
• Consolidate technologies
• Integration with business goals and objectives
• Applies disparate technologies to specific business challenges and opportunities
• Saves resources for strategic activities.
• Predictable cost and visible control & management

• Ability to identify savings opportunities
• Adjust quickly to ever changing business priorities and needs
• Reduction in the proliferation of “Shadow IT”
• Improve end user productivity and satisfaction
• Continuity of Applications and information

A bird’s eye view of CIO’s landscape…

Strategy
& Innovation

IT Services

Operational and Being
Outsourced

Business Application

Infrastructure

Strategic and Remains with
Business Owners

A more granular view of the CIO landscape
IT Business
Management

O

Risk &
Compliance
Management

Governance

IT Solutions
Delivery

O

O

P

IT Services
Support

P
Outsourced

O

O

O

P

P

In sourced

Collaborative

P

P

O

P

P

P

P

O

P

P

Outsourcing
Management Framework

Application

V
A
L
U
E
C
H
A
I
N

Network

Datacenter

Workplace Management

Helpdesk

Leverage IT across Business Value Chain
Consulting

Business Operation

Procurement

Finance

Sales

Business Excellence Strategy
Customer
Management

Marketing

LOB1

LOB2

Technology
Integrated Business Applications

Robust Infrastructure and
Business Continuity

Outsourcing

IT Outsourcing
This methodology demonstrates a unique ability to






Improve data accuracy leading to enhanced decision making
Improve individual and business productivity
Increase sales velocity and inventory turns
Reduce wastage and leakage, integrated service model
Continue to manage the required IT Need end-to-end during this
engagement

Business Transformation
Solutions

Outsourcing benefits

Value Innovations in
Business-ICT

TCO Structural ICT cost
reduction

Customer value
Growth path
Service Concept
Growth path
Relation
Growth path

Direct Cost immediate ICT Multiple service life-cycle
cost savings
management

Single service
management

Pro-active SLA’s Supply
Output driven

Demand/Supply
Efficiency driven

ROI Reduce business &
Process cost

Business Process
Innovations

BPR Service portfolio
Innovation

Joint venture and comakership Comp. edge
driven

Managed Innovation
process Business result
driven

IT Service Management
Process Model
Strategic Processes

Incident
Management

Financial
Management

Problem
Management

IT Service
Continuity
Management

Change
Management

Customer
Management

Capacity
Management

Configuration
Management

Security
Management

Vender
Management

Availability
Management

Release
Management

Database
Management

IT Strategic
Planning
IT Service
Support and
Delivery

System
Management

IT Service Report

Service
Management

IT Service Delivery

Business/IT
Alignment

32

Operational Processes

Tactical Processes

Network
Management
Operations
Management

Service Excellence Is In Our DNA
From recruiting the best staff to pursuing total customer experience passionately, we follow
an outside in approach to delivering services.

THE FOUR PILLARS OF OUR SERVICE DELIVERY EXCELLENCE
Governance

•Executive oversight
•Explicit alignment of
business and IT strategy
•Project prioritization
•Budgeting and funding
•Enforcement and
adherence
•Proactive issue and risk
management

Organization

•Business Continuity
•Business Sustainability
•Business Alignment with
IT
•Staff competency
models
•Integration across
technology platforms
•Technology adoption
•Process automation

Operational
Processes

•Portfolio management
•Enterprise architecture
•Infrastructure
optimization
•Vendor management
•Project / program
management
•Application
development/
maintenance

Performance
Management

•Performance management
framework
•Cost and performance
transparency
•Common metrics/targets
definition
•Alignment of service
levels and business needs
•Corrective action

Our Comprehensive Quality Management Systems
CMM 3

Software

ITIL/Project Mgmt.

Security

ISO 9001:2008 ISO27001 ITIL/ISO20000 (In Progress)

All

Manufacturing



Progressive Integrated Quality Management Processes

Use of Integrated Quality Systems simplifies adherence
& improves Business Services Delivered

Progressive’s Integrated Managed Services Model
Leased Line

Internet
VPN-Firewall

Client Network

Leased Line/ISDN

Tech-Group Level2

DNS Server

IDS
Time
Server

Web Server
Database
Server

Reporting
Server
Application
Servers

Service Desk

Shift Manager

Field
Support

Tech-Group Level3

CSM Servers
NMS Servers

NOC

Region-3
Tech-Group Level1

Region-1
Region-2
Region-2
Field
Support

Field
Support

Technologies Supported
Client
Desktop
Laptop
Palmtop
Handheld
Devices

Platform &
Application
Windows
Unix
Linux
Exchange
Lotus
SAP
Oracle
SharePoint
Dynamics

Databases

Middleware

Telecom

Security

Network

Oracle
SQL Server
MySQL
Sybase
Informix
DB2

Apache
WebLogic
JBoss
BizTalk
iPlanet
IIS

Avaya
Nortel
Cisco
Microsoft

Checkpoint
ISS
Cisco
Symantec
Juniper
RSA

Routers
Switches
Firewalls
QoS
IDS / IPS

Server &
Storage
HP
Dell
EMC
Netapps
Sun
Hitachi

Virtual / Cloud

Monitoring

Help Desk

Administration

Remediation

Performance
Optimization

Service Level Agreement
Consistent end-user satisfaction
Process based service delivery

Domain expertise on tap SLM

Reduced costs of operations
Single point of contact

NOC
Remote Infrastructure Management
Location – NOIDA (NCR)
• Seismic Activity Zone – 4
• Self Owned Earthquake
Resistant building
• Less Prone to Hurricanes,
Tornados, Flooding &
Landslides

High Availability
Architecture
• Fail Over Servers
• Redundant Network
Architecture
• Redundant Connectivity

Robust, Modular and
Flexible
• Centralized Reporting
Console
• Cream of the Crop
Technologies
• Structured Resolution
approach

Operations







30 seats
24 x 7
100% Power Backup to last 7 days
Food Court
Ease of Accessibility
In house Training and Conferencing
Facility

Safety Provisions

Secure infrastructure

• Smoke Detection
and Fire Suppression
• Access Control using
Swipe Card.
• 24 hours
Surveillance.

• Check Point Firewall
• Mature Information Security
Policies, ISO 27001
compliant

Expandable and Scalable
• Additional 10,000 sq feet of space
available for future growth

Service Delivery Landscape
Pan India










Serving over 130 + locations
Serving 200,000 Users at 100 + clients.
Managing 60,000 incidents a Month.
Managing 10000+ Servers , 150000+
Desktops & 5,000+ Network Devices.
Integrated Service Delivery - Onsite and
Remote Infrastructure Monitoring &
Management.
Web Based Customer Dashboard.
Email & SMS based Alerts and Escalation.
Central Help Desk with call logging
through Email, Toll Free telephone and
Web.
Dedicated Service Excellence Team for
Transition and Service Audits.

Key Technology Partnership

Converged
Infrastructure

Cloud

Platform

Application

Key Customers
Domestic

Manufacturing

Services

Key Customers
Domestic
Govt. &
Education

Pharma &
Healthcare

BFSI

Key Customers
Global

UAE

UAE

Thailand / USA

UAE
UAE

Australia

UAE

Industry Recognition

CRN XCELLENCE AWARD 2011
FOR “SYSTEM INTEGRATOR
North Zone 2010 - 11”

ITPV AWARD FOR ‘EMERGING
SOLUTION PROVIDER (CLOUD)
2011”

FROST AND SULLIVAN AWARD
FOR
DOMESTIC REMOTE
INFRASTRUCTURE MANAGEMENT

SME CHANNELS ACHIEVERS
AWARD FOR ‘TOP SME SOLUTION
PROVIDER 2010 – 11”

AWARDS FROM
HEWLETT PACKARD
LARGEST ENTERPRISE
PARTNER IN INDIA

VAR INDIA AWARD FOR ‘TOP VAR
DELHI 2010 – 11”

TOP PERFORMING
PARTNER HP,INDUSTRY
STANDARD SERVERS
MACAU, 2008

POWER OF YOUNITY
GOLD – HP INDIA 2008

“AMITY HR EXCELLENCE
AWARD FOR TEAM
EFFORT - 2011”
AT THE 8tH ANNUAL
GLOBAL HR SUMMIT

Progressive
In Nutshell
Mission
Progressive is committed to, continuously build a
Customer Centric Service Delivery Organization,
through the integration of people, processes and
technologies, in order to, continuously move up
the Value Chain, while driving the costs down, so
as to maximize value delivered to our customers.

Who We Are
A trusted partner to our customers
who strive to improve business
performance by simplifying and
reducing IT costs.

• Number of Employees – 1000 +
• Established in 1998. Pan India presence today covering 130 +
locations country wide
• Over 13 year of success in business , experience in infrastructure
projects delivery , Outsourcing & consulting services
• Executive Management Team with a average experience of
over 20 years in the industry

• 24X7X365 Managed Service Delivery Capability
• HR practices modeled on PCMM Level3
• International Subsidiaries in The Middle East

An extension to our customers’ IT
departments solving their unique
technology challenges through superior
people, platforms, applications
expertise and a commitment to service
excellence.

44

• Corporate Social Responsibility – Associated with Smile
Foundation and Chinmaya Mission for social welfare

Our Value Proposition
Large Enough to Deliver , small Enough to Care

• Value Canvas: Design , Build, Deploy, Manage &
Optimize.
• Specialized: Complete IT Outsourcing
• Right Size, Right Skills: Undivided Attention
• Passionate Service Delivery: Service Excellence is
in our DNA
• Incessant: Relationship Focus and Sustained Value
• Quality Assurance: Integrated Quality
Management Program
• Future Ready: Hybrid IT Delivery Models

Stretching, delivering, …always!

Sponsor Documents

Or use your account on DocShare.tips

Hide

Forgot your password?

Or register your new account on DocShare.tips

Hide

Lost your password? Please enter your email address. You will receive a link to create a new password.

Back to log-in

Close