Proton-205 System Manual

PROTON-205
System Manual
MATRIX TELECOM PVT. LTD. MATRIX TELECOM PVT. LTD. MATRIX TELECOM PVT. LTD. MATRIX TELECOM PVT. LTD. MATRIX TELECOM PVT. LTD.
Corporate Office: Factory:
394-GIDC, Makarpura, 39-GIDC, Waghodia-391 760
Vadodara-390 010, India Dist. Vadodara, India
Tel.: +91 265 2630555 Tel.: +91 2668 263172/73
Fax: +91 265 2636598 Fax: +91 2668 262631
E-mail: [email protected] E-mail: [email protected]
URL: www.MatrixTeleSol.com
Version 1
February 2007
Documentation Information
This is a general documentation and it covers many models with
different specifications. A particular product may not support all the
features and facilities described in the documentation.
Matrix Telecom reserves the right to revise information in this
publication for any reason without prior notice. Information in this
documentation may change from time to time. Matrix Telecom
makes no warranties with respect to this documentation and
disclaims any implied warranties. While every precaution has been
taken in preparation of this system manual, Matrix Telecom
assumes no responsibility for errors or omissions. Neither is any
liability assumed for damages resulting from the use of the
information contained herein.
Matrix Telecom reserves the right without prior notice to make
changes in design or components of the equipment as engineering
and manufacturing may warrant.
Neither Matrix Telecom nor its affiliates shall be liable to the
purchaser of this product or third parties for damages, losses, costs
or expenses incurred by purchaser or third parties as a result of:
accident, misuse or abuse of this product or unauthorized
modifications, repairs or alterations to this product or failure to
strictly comply with Matrix Telecom’s operating and maintenance
instructions.
All rights reserved. No part of this system manual may be copied or
reproduced in any form or by any means without the prior written
consent of Matrix Telecom.
Matrix
Proton-205 System Manual 3
Warranty Statement
Matrix Telecom Pvt. Ltd. (Matrix) warrants to its consumer
purchaser any of its products to be free of defects in material,
workmanship and performance for a period of 15 months from date
of manufacturing or 12 months from the date of installation which
ever is earlier.
During this warranty period, Matrix will at its option, repair or replace
the product at no additional charge if the product is found to have
manufacturing defect. Any replacement product or part/s may be
furnished on an exchange basis, which shall be new or like-new,
provided that it has functionality at least equal to that of the product,
being replaced. All replacement parts and products will be the
property of Matrix. Parts repaired or replaced will be under warranty
throughout the remainder of the original warranty period only.
This limited warranty does not apply to:
1. Products that have been subjected to abuse, accident, natural
disaster, misuse, modification, tampering, faulty installation, lack
of reasonable care, repair or service in any way that is not
contemplated in the documentation for the product or if the model
or serial number has been altered, tampered with, defaced or
removed.
2. Products which have been damaged by lightning storms, water or
power surges or which have been neglected, altered, used for a
purpose other than the one for which they were manufactured,
repaired by customer or any party without Matrix’s written
authorization or used in any manner inconsistent with Matrix’s
instructions.
3. Products received improperly packed or physically damaged.
4. Products damaged due to operation of product outside the
products’ specifications or use without designated protections.
Warranty valid only if:
• Primary protection on all the ports provided
• Mains supply is within limit and protected
• Environment conditions are maintained as per the product
specifications Warranty Card:
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Proton-205 System Manual 4
• When the product is installed, please return the warranty card
with:
• Date, signature and stamp of the customer
• Date, signature and stamp of the channel partner
• Matrix assumes that the customer agrees with the warranty
terms even when the warranty card is not signed and returned as
suggested.
The Purchaser shall have to bear shipping charges for sending
product to Matrix for testing/rectification. The product shall be
shipped to the Purchaser at no-charge if the material is found to be
under warranty. The Purchaser shall have to either insure the
product or assume liability for loss or damage during transit.
Matrix reserves the right to waive off or make any changes in its
warranty policy without giving any notice.
If Matrix is unable to repair or replace, as applicable, a defective
product which is covered by Matrix warranty, Matrix shall, within a
reasonable time after being notified of the defect, refund the
purchase price of the product provided the consumer/purchaser
returns the product to Matrix.
In no event will Matrix be liable for any damages including lost
profits, lost business, lost savings, downtime or delay, labor, repair
or material cost, injury to person, property or other incidental or
consequential damages arising out of use of or inability to use such
product, even if Matrix has been advised of the possibility of such
damages or losses or for any claim by any other party.
Except for the obligations specifically set forth in this Warranty
Policy Statement, in no event shall Matrix be liable for any direct,
indirect, special, incidental or consequential damages whether
based on contract or any other legal theory and where advised of
the possibility of such damages.
Neither Matrix nor any of its distributors, dealers or sub-dealers
makes any other warranty of any kind, whether expressed or
Matrix
Proton-205 System Manual 5
implied, with respect to Matrix products. Matrix and its distributors,
dealers or sub-dealers specifically disclaim the implied warranties of
merchantability and fitness for a particular purpose.
This warranty is not transferable and applies only to the original
consumer purchaser of the Product. Warranty shall be void if the
warranty card is not completed and registered with Matrix within 30
days of installation.
All legal course of action subjected to Vadodara (Gujarat, India)
Jurisdiction only.
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Matrix
Proton-205 System Manual 6
Welcome
Thanks for purchasing a Matrix product.
We want you to get the maximum performance from our product. If
you run into technical difficulties, we are here to help. But please
consult this system manual first.
If you still can’t find the answer, gather all the information or
questions that apply to your problem and with the product close to
you, call your dealer. Matrix dealers are trained and ready to give
you the support you need to get the most from your Matrix product.
In fact, most problems reported are minor and can be easily solved
over the phone.
In addition, technical consultation is available from Matrix engineers
every business day. We are always ready to give advice on
application requirements or specific information on installation and
operation of our products.
The system manual is arranged alphabetically. We suggest to
advice first time users to read this system manual in following
sequence of topics.
• Introduction 46
• Installation 40
• Station Numbers 63
• Call Progress Tones 14
• Distinctive Rings 33
• Calling Other Station 20
• Making External Calls 50
• Selective Trunk Access 62
• Answering Calls 11
• Receiving Trunk (Incoming) Calls 60
• Call Pick Up 13
• Call Transfer 18
• Last Number Redial 49
• Memory Dialing 51
• Call Splitting 16
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Proton-205 System Manual 7
• Hold 37
• Power Down Mode 54
• Default the Configuration 32
• Data Port (Internet Ready) 28
• Programming the System 56
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Contents
Documentation Information ................................................................. 2
Warranty Statement ............................................................................. 3
Welcome .............................................................................................. 6
Answering Calls.................................................................................. 11
Auto Call Back (ACB) ....................................................................... 12
Call Pick Up ....................................................................................... 13
Call Progress Tones .......................................................................... 14
Call Splitting ....................................................................................... 16
Call Transfer ....................................................................................... 18
Calling Other Station ......................................................................... 20
Cancel Station Features .................................................................... 21
Class Of Service ................................................................................ 22
Conference ......................................................................................... 24
Daily Alarm ......................................................................................... 26
Data Port (Internet Ready) ................................................................. 28
Day and Night Zones ......................................................................... 30
Default the Configuration ................................................................... 32
Distinctive Rings ................................................................................ 33
Do Not Disturb (DND) ........................................................................ 34
Flash Timer ........................................................................................ 36
Hold..................................................................................................... 37
Hotline................................................................................................. 38
Installation .......................................................................................... 40
Interrupt Request ............................................................................... 45
Introduction ........................................................................................ 46
Last Number Redial ........................................................................... 49
Making External Calls ........................................................................ 50
Memory Dialing ................................................................................... 51
Music on Hold .................................................................................... 53
Power Down Mode .............................................................................. 54
Programming the System.................................................................. 56
Quick Dial ........................................................................................... 57
Raid..................................................................................................... 58
Real Time Clock ................................................................................ 59
Receiving Trunk (Incoming) Calls ..................................................... 60
Ring Only Once .................................................................................. 61
Selective Trunk Access .................................................................... 62
Station Numbers ................................................................................ 63
System Security (Password) ............................................................. 64
System Timers ................................................................................... 65
Technical Specifications ................................................................... 66
Toll Control ......................................................................................... 67
Troubleshooting.................................................................................. 68
Trunk Access ..................................................................................... 69
Trunk Landing .................................................................................... 70
Trunk Parameters .............................................................................. 73
Appendix A: Feature at a Glance...................................................... 74
Appendix B: Programming Commands ............................................ 75
Glossary ............................................................................................. 76
Index................................................................................................... 78
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Proton-205 System Manual 11
Answering Calls
When your station rings, lift the handset. The ring stops and you get
connected to the calling party. You may start-talking immediately.
Proton-205 offers a facility to identify the caller before answering the
call. If the caller is a station then the station rings as
Trin......Trin.....Trin.... This is called single ring. If the caller is an
external caller the station on which the trunk call lands rings as
Trin...Trin...........Trin...Trin... This is called double ring. These two
types of rings differentiate an internal caller and an external caller.
Relevant Topics:
1. Calling Other Stations 20
2. Making External Calls 50
3. Distinctive Rings 33
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Auto Call Back (ACB)
What’s this?
• You need not keep dialing busy station or accessing busy trunk
repeatedly.
• You can request ACB by dialing ‘2’ when you get busy tone.
• When the requested station becomes free it rings.
Simultaneously your station also starts ringing.
• Whosoever answers first gets ring-back tone. The other end
keeps ringing.
• Once the ring is answered ring-back tone stops and speech is
established.
• You can request ACB even on a busy trunk. As soon as the trunk
becomes free you get ring. When you lift the handset, you get
dial tone of the PSTN and you can start dialing desired number.
How to use it?
1 Lift the handset. Dial tone
2 Dial Station Number. Busy tone
3 Dial 2. Confirmation tone
4 Replace handset.
If you don’t answer the Auto Call Back ring, it stops after 45 secs.
and ACB request gets cleared. If ACB is done on a busy station, the
user gets single ring when ACB request is served. If ACB is done on
a busy trunk, the user gets double ring when ACB request is served.
Example:
You dialed ‘23’ but station 23 is busy. To request Auto Call Back,
dial 2 in busy tone.
Important Points:
• Two requests: One on internal station and other on trunk can be
entertained at a time.
• The last ACB request supersedes all other previous ACB
requests.
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Proton-205 System Manual 13
Call Pick Up
What’s this?
• You can answer calls of your colleague without physically going
to his station. You can use this feature to answer even trunk calls
ringing on other stations.
How to use it?
1 Lift the handset. Dial tone
2 Dial 9. Speech.
Important Points:
• All internal and external calls can be picked up.
• In case of more stations ringing, the station with the least station
number will be picked up first.
• ACB, Alarm can’t be picked up by this.
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Proton-205 System Manual 14
Call Progress Tones
The Proton-205 gives various tones in different situations. This is
how the Proton-205 responds to dialing of codes.
Dial Tone
When you lift the handset you get dial tone. Dial tone stays for 7
seconds. After that error tone starts.
• Sound: Toooooooooooo
Ring Back Tone
When you dial any station number and if that station is free, you get
the ring back tone. The ring back tone continues for 45 secs. After
that error tone starts.
• Sound: Turroo... Turrroo
Busy Tone (Engage Tone)
High pitch beeps with equal on and off periods. When you dial any
station and if it is busy, you get busy tone. Busy tone continues for
7 seconds.
• Sound: Tooooooo.........Toooooooo
Error Tone
The Error Tone is made of fast beeps. When you perform some
wrong operation or try using a feature without access, you get error
tone.
• Sound: Too…Too…Too…Too
Internal Call Waiting Tone
Short beep followed by longer off duration repeated every second.
This is also known as intrusion tone. Busy user gets this tone over
his speech when some other station attempts interrupt request.
• Sound: Beep.…………Beep
External Call Waiting Tone
This tone is of two ticks followed by a longer off time of 3-4 secs.
Busy programmed destination station gets this tone when there is a
fresh incoming call.
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• Sound: Beep...Beep………....Beep...Beep
This tone continues for hunt timer.
Feature Tone
Short beep followed by a longer off duration repeated every second.
Feature tone continues for 7 seconds.
• Sound: Beep.........Beep
Programming tone is same as feature tone.
Confirmation Tone
This tone is continuous, fast beeps. The Proton-205 confirms
successful usage of features with this tone. The confirmation tone
remains for 7 seconds. This is called Confirmation Tone Timer.
• Sound: Beep... Beep... Beep
Programming Tone
Short beeps followed by a longer off duration repeated every second.
It is exactly same as the feature tone. The Proton-205 prompts you
to enter fresh commands during programming with this tone.
Programming tone remains for 7 seconds.
• Sound: Beep.............Beep
Tone Specifications:
Name Frequency Cadence
Dial Tone 440Hz Continous
Ring Back Tone 440Hz
400ms on, 200ms off
400ms on, 2600ms off
Busy Tone 440Hz 1000ms on, 800ms off
Confirmation Tone 440Hz 33ms on, 33ms off
Programming Tone 440Hz 67ms on, 1330ms off
Error Tone 440Hz 200ms on, 200ms off
Internal Call Wating Tone 440Hz 67ms on, 1330ms off
Trunk Call Waiting Tone 440Hz
67ms on, 67ms off,
67ms on, 3400ms off
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Proton-205 System Manual 16
Call Splitting
What’s this?
• This feature enables you to talk to two persons alternately.
• Call Splitting is also known as Hold-Consult or Hold-Toggle.
How to use it?
Call Splitting can be used in any of the following three combinations:
• Two stations
• One station and one trunk
• Two trunks
Call splitting between two stations
1 Speech with one station.
2 Dial Flash. Dial tone
3 Dial other Station Number. Ring Back tone
4
Speech with second person when call is
answered.
5
Dial Flash to alternate between active
and held-up person.
Call Splitting between a station and a trunk
1 Speech with trunk.
2 Dial Flash. Dial tone
3 Dial Station. Ring Back tone
4
Speech with the station when
the call is answered.
5 Dial Flash. Speech with held party.
Call Splitting between two trunks
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1 Speech with trunk.
2 Dial Flash. Dial tone, Trunk goes on hold.
3
Dial 0 to grab another
trunk.
Trunk dial tone
4
Dial Telephone
Number.
Ring Back tone
5
speech with called party when the
call is answered.
6 Dial Flash. speech with held party.
How to program?
Refer Class Of Service (COS) for details on how to allow Call
Splitting to a user.
Important Points:
• Only one of the two persons will be in conversation with you at a
time. The third person is on hold. He gets music and cannot hear
your conversation.
• When in speech with a station and getting external call waiting
tone, you can dial Flash to answer the trunk call. The station is
put on hold and gets music. Now, you can toggle between the
two persons.
• Interrupting station can also be answered very much in the same
way as described above. Your current call is put on hold and
speech with the interrupting station is established. Once again,
you can toggle between the two persons.
• From Station, 3-Party conference can be invoked to include both
the parties by dialing Flash-Flash.
• You can also transfer the active person (one who is in conver-
sation with you) to the third person, by simply going on-hook.
Relevant Topics:
1. Conference 24
2. Call Transfer 18
3. Hold 37
4. Class Of Service 22
5. Flash Timer 36
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Proton-205 System Manual 18
Call Transfer
Proton-205 offers two types of call transfer:
Call transfer-Screened
Call transfer-While ringing
What’s this?
Call Transfer-Screened
• This is normal call transfer and the most widely used.
• The secretary transfers the incoming call to the executive after
consulting him.
How to use it?
1 Speech with trunk.
2 Dial Flash. Dial tone
3 Dial Station Number. Ring Back tone
4 Speech.
5 Disconnect.
Important Points:
• Internal station calls can also be transferred to some other
station.
• While waiting for the station to answer, you can abandon the
transfer by dialing Flash. The ring on the station is stopped and
you get connected to the person on hold.
What’s this?
Call Transfer-While Ringing
• Transfer a call without waiting for the destination to answer.
• A station can use this feature when there is other call pending
and he cannot wait for the station to respond to intimate the call.
How to use it?
1 Speech with trunk.
2 Dial Flash. Dial tone
3 Dial Station Number. Ring Back tone
4 Disconnect.
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Important Points:
• Internal station calls can also be transferred to some other
station.
• If the called station does not respond to the ring within 30 secs.
(call pickup time), the call comes back to the station that
transferred the call.
• If the station that transferred the call is free at the time of call
return, caller gets ring.
• If the station that transferred the call is busy at the time of call
return and if it was a trunk call transfer or internal call transfer
then the system waits for the station to become free. The caller
gets ring back tone.
Relevant Topics:
1. Hold 37
2. Class Of Service 22
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Proton-205 System Manual 20
Calling Other Station
• Lift the handset.
• Wait for dial tone.
• Dial station number you want to talk to.
• If called station is free, you will hear ring back tone and the called
station will start ringing.
• Once called station answers your call by lifting handset, ring
back tone stops and speech is established.
• If the called station is not free, you will get busy tone. You can
request Auto Call Back or Interrupt Request or Raid feature.
• For details, please refer ‘Auto Call Back’, ‘Interrupt Request’ and
‘Raid’.
Relevant Topics:
1. Station Numbers 63
2. Interrupt Request 45
3. Raid 58
4. Auto Call Back 12
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Proton-205 System Manual 21
Cancel Station Features
What’s this?
• Features like Daily Alarm, Auto Call Back, Hotline, Do Not
Disturb and Ring Only Once can be cancelled from the station.
• There is separate cancellation code for each feature. But it is
desirable to have a master command to cancel all the features
with a single command.
How to use it?
1 Lift the handset. Dial tone
2 Dial 10. Confirmation tone
3 Replace the handset.
• By using this single command all the above mentioned features
are cancelled.
Relevant Topics:
1. Auto Call Back 12
2. Daily Alarm 26
3. Hotline 38
4. Do Not Disturb 34
5. Ring Only Once 61
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Proton-205 System Manual 22
Class Of Service
What’s this?
All users in an organization are not equal. Some users are
important and their time is more valuable. Further, their nature of job
also differs. Keeping this diversity in mind, it is imperative that the
features required from a system differ from person to person.
It is the system’s responsibility to allow or deny a feature access to
a user depending on his need. The system should support flexible
allocation of features to different users. This accessibility of different
features for a user is known as his Class Of Service (COS).
How to program?
Use following command to program COS level:
31-Station-Level
Where,
Station is from 21 to 25
Level Features Allowed
0 Only Basic Features
1 Basic + Memory Dialing
2 Basic + Memory Dialing + DND
3 Basic + Memory Dialing + DND + Hotline
4 Basic + Memory Dialing + DND + Hotline + IR
5
Basic + Memory Dialing + DND + Hotline + IR +
Conference
6
Basic + Memory Dialing + DND + Hotline + IR +
Conference + Ring Only Once
7
Basic + Memory Dialing + DND + Hotline + IR +
Conference + Ring Only Once + Raid
By default, Class Of Service level is ‘1’ for all stations.
Basic features include Call Transfer, Hold/Toggle Call, Call Pickup,
Daily Alarm, Auto Call Back, Cancel all Features, Quick Dial,
Internal Dialing and Data Port (Internet Ready).
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Proton-205 System Manual 23
Example:
Allow all features to station 25 and basic features to station from 21
to 24.
31-25-7
31-21-0
31-22-0
31-23-0
31-24-0
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Proton-205 System Manual 24
Conference
What’s this?
• PBX allows conference between three parties.
• Following three combinations are allowed: All three stations, Two
stations and one trunk, One station and two trunks.
How to use it?
Conference can be made in any of the following three combination
• Two stations
• One station and one trunk
• Two trunks
Conference between two stations:
1 Speech with one station.
2
Dial Flash.
Dial tone
3
Dial other Station Number.
Ring Back tone
4 Speech with second person.
5
Dial Flash-Flash.
3-party conference.
Conference between a station and trunk:
1 Speech with trunk.
2
Dial Flash.
Dial tone
3
Dial other Station Number.
Ring Back tone
4 Speech with station.
5
Dial Flash-Flash.
3-party conference.
Conference between two trunks:
1 Speech with trunk.
2
Dial Flash.
Dial tone
3
Dial 0 to grab another trunk.
Trunk dial tone
4
Dial Telephone Number.
Ring Back tone
5 Speech with called party.
6
Dial Flash-Flash.
3-party conference.
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How to program?
Access of Conference is programmable. Hence it can be allowed or
denied to each user. Please refer “Class Of Service” for details on
programming this feature.
Relevant Topics:
1. Class Of Service 21
2. Call Splitting 14
3. Making External Call 52
4. Calling Other Station 19
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Proton-205 System Manual 26
Daily Alarm
What’s this?
• You can ask the Proton-205 to remind you daily at some specific
time.
• At the set time, your station starts ringing.
• When you lift the handset, you get music.
How to use it?
1 Lift the handset. Dial tone
2 Dial 17-Hour-Minute. Confirmation tone
3 Replace the handset.
Use 24 hours time format
Example:
To set daily alarm at 06:00AM dial 17-06-00.
Important Points:
• All stations can set daily alarm simultaneously.
• Only one daily alarm can be set a time on one station.
• The latest set alarm supersedes the previous one.
• Time is in 24 hours format i.e. 6.30PM is 18.30PM.
• When you lift the handset, you get music.
• If the station is engaged at the time of alarm then the station gets
alarm when the station becomes free.
• The station rings for 60 seconds in case of Alarm call. This time
is fixed.
Cancel Alarm
What’s this?
You can ask the Proton-205 to cancel daily alarm.
How to use it?
1 Lift the handset. Dial tone
2 Dial 18. Confirmation tone
3 Replace the handset.
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Proton-205 System Manual 27
Example:
To cancel the daily alarm set on station 25, lift the handset dial 18
from station 25.
Relevant Topics:
1. Class Of Service 22
2. Real Time Clock 59
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Proton-205 System Manual 28
Data Port (Internet Ready)
What’s this?
The Proton-205 offers a facility to configure one station port as Data
Port. This port can be connected to the modem of the PC used to
surf the Internet. Please note that station 24 can only be configured
as Data port.
How it works?
The Proton-205 offers Internet Ready feature, which diverts trunk 2
directly to station 24. With this feature, the user does not require
direct trunk connection up to computer or does not even need to dial
the trunk access code in the dial up sequence.
On issuing Internet ready code, the station 24 gets configured as
Data port. The trunk 2 gets directly connected to station 24. This
code can be issued from any station-except station 24.
On completion of surfing, issue a command to cancel this feature.
Now, station 24 works as normal station.
Port 24 working as Data Port (command issued: 69)
Telephone
connection
in the field
Station
Trunk Line
Contacts of power down relay
connected to Trunk Line
RJ 11
C
C
NO
NO
NC
NC
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Proton-205 System Manual 29
Port 24 working as a normal station (command issued: 60)
Telephone
connection
in the field
Station
Trunk Line
Contacts of power down
relay connected to Station
RJ 11
C
C
NO
NO
NC
NC
How to use it?
Use following command to configure station 24 as Data Port:
1 Lift your handset. Dial tone
2 Dial 69. Confirmation tone
3
Replace your
handset.
Station 24 is configured as Data Port
directly connected to trunk 2.
Use following command to configure station 24 as Normal station
port:
1 Lift your handset. Dial tone
2 Dial 60. Confirmation tone
3 Replace your handset.
Station 24 is configured as
normal station.
Important Point:
• By default, station 24 works as normal station.
Relevant Topics:
1. Class Of Service 22
2. Station Numbers 63
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Proton-205 System Manual 30
Day and Night Zones
What’s this?
Proton-205 can be programmed to work differently during daytime
and nighttime. This makes management of trunk calls efficient.
Trunk landing destination and trunk landing scheme can be
programmed differently for day and night zones.
If automatic mode is selected then Proton-205 switches from
daytime to nighttime at the time programmed on its own. In case
manual mode is selected command has to be issued by the user to
change from daytime to nighttime and vice-versa.
How to use it?
Use following command to select manual/auto mode:
25-Code
Where,
Code Meaning
0 Manual
1 Auto
Use following command to switch day/night mode (if manual mode
is selected):
11 : System goes in day mode
12 : System goes in night mode
Use following command to set time at which the system goes to
day mode (if Auto mode is selected):
26-Hour-Minute
Where,
Hours in two digits from 00 to 23 (Leading Zero must)
Minute in two digits from 00 to 59 (Leading Zero must)
Use following command to set time at which the system goes to
night mode (if Auto mode is selected):
27-Hour-Minute
Where,
Hours in two digits from 00 to 23 (Leading Zero must)
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Proton-205 System Manual 31
Minute in two digits from 00 to 59 (Leading Zero must)
Example:
Program the Proton-205 for office hours (09.00 to 18.00)
25-1
26-09-00
27-18-00
Important Point:
• By default, Proton-205 is configured for manual mode.
Relevant Topics:
1. Real Time Clock 59
2. Trunk Landing 70
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Proton-205 System Manual 32
Default the Configuration
What’s this?
Every system comes with pre-defined set of variables like COS
level, toll control, timers, etc. These pre-defined settings are called
default settings. The default value of each programmable parameter
is mentioned in respective section.
When to use it?
Software default of the system can be done from programming
mode and hence programming password should be known.
How to use it?
• Enter programming mode.
• Dial 18-Programming Password.
• If you forget the programming password then software default
cannot be done and programming password has to be reset.
Please refer ‘System Security (Password)’ for more details.
Important Points:
Following parameters are set to default values on doing software
defaults.
• COS level for all stations : 1
• Toll Control for all stations : 1
• Flash Timer for all stations : 600ms
• Daytime trunk landing : Station 21
• Nighttime trunk landing : Station 21
• Day/Night mode : Manual
• Day time hunting scheme : Round Robbin
• Night time hunting scheme : Round Robbin
• Trunk access : Trunk 1 and Trunk 2
• Trunk Enable/Disable : Enable
• Data Port : Works as normal station
Relevant Topics:
1. Programming the System 56
2. System Security (Password) 64
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Proton-205 System Manual 33
Distinctive Rings
What’s this?
The Proton-205 support two different types of rings for different
situations. Incoming call ring is different from internal call ring.
Following four situations are possible:
• Internal Call
• External Call
• Daily Alarm Call
• Auto Call Back Call
• Returned Call
Following table shows the ring type for each of the above case:
Ring Type Situation
Single Ring Internal Call/Alarm/ACB on station/Returned call
Double Ring Incoming Call/ACB on trunk
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Proton-205 System Manual 34
Do Not Disturb (DND)
What’s this?
Transfer your calls to your secretary. Whenever you wish privacy or
want to attend to uninterrupted discussion or are thinking, use this
feature. Once invoked, all calls on your station will be diverted to the
next station where your secretary should be sitting. If the call is
important, your secretary can transfer the call to you. However you
can continue making calls from your station. This feature is also
called Executive-Secretary.
How to use it?
1 Lift your handset. Dial tone
2 Dial 13. Confirmation tone
3 Replace your handset.
Secretary station number is next to the executive. When this
feature is used from station 22, all calls on it are diverted to station
23. Similarly, when station 25 uses this feature, station 21 becomes
secretary for it.
Cancel Do Not Disturb
How to use it?
1 Lift your handset. Dial tone
2 Dial 14. Confirmation tone
3 Replace your handset.
How to program?
Refer Class Of Service (COS) for details on how to allow Do Not
Disturb to a user.
Important Points:
• Chaining of Do Not Disturb is not allowed. Suppose station 21
has set DND then all his calls will go to station 22. Now if station
22 also sets DND then calls to station 21 will go to station 22
and not to station 23. Only the calls to station 22 will go to
station 23.
• Cabling should be done keeping this feature in mind.
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Proton-205 System Manual 35
Relevant Topics:
1. Class Of Service 22
2. Installation 40
3. Glossary 76
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Proton-205 System Manual 36
Flash Timer
Flash is used extensively by the Proton-205 as one of the digits for
accessing various features. Flash is actually momentarily breaking
of the extension current loop. If this break time is of optimum level,
the Proton-205 senses it rightly as a flash. But, if the time is more,
it can be wrongly taken as disconnection. On the other hand, if the
flash timer is set to a higher value, a genuine disconnection will take
longer time. Some imported phones and cord-less phones are
known to use longer flash time. You have to program the extension
flash timer with little higher value than the flash timer used by the
phone or cord-less connected to it.
How to program?
Use following command to program flash timer:
34-Station-Flash Timer
Where,
Station is from 21 to 25.
Flash Timer is of single digit from 3 to 9.
Relevant Topics:
1. Call Transfer 18
2. Call Splitting 16
3. Conference 24
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Proton-205 System Manual 37
Hold
What’s this?
This feature allows the user to put the present party on hold.
How to use it?
1
Speech with one
station/Extenal caller.
2 Dial Flash.
Station goes on hold and gets
music. You gets dial tone.
Relevant Topics:
1. Class Of Service 22
2. Flash Timer 36
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Proton-205 System Manual 38
Hotline
What’s this?
• Hotline eliminates repeated dialing of a station number.
• As soon as the user picks up his handset, the system
automatically dials the fixed station. The station starts ringing
and the caller gets ring back tone.
• In an office environment, it is found that boss calls his secretary
or his co-worker frequently. He can use this feature effectively.
How to use it?
1 Lift the handset. Dial tone
2
Dial 15.
Confirmation tone
3 Replace your handset.
Example:
The boss needs to speak to his secretary many times in a day. He
can avoid repeated dialing by activating the Hotline feature from his
station:
15
After lifting the handset you do not get connected to the station
immediately but get regular dial tone. If the user does not dial
anything during this short dial tone, the system places the hotline
call to the station.
Cancel Hotline
What’s this?
Cancel hotline to restore normal operation.
How to use it?
1 Lift the handset. Dial tone
2
Dial 16 quickly.
Confirmation tone
3 Replace your handset.
• Please note that the cancellation code must be dialed quickly.
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Proton-205 System Manual 39
Important Point:
• All stations can set hotline. If station 21 enables this feature,
whenever he lift the handset the call goes to station 22. Likewise
if station 25 uses this feature the call goes to station 21.
Relevant Topics:
1. Class Of Service 22
2. Glossary 76
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Proton-205 System Manual 40
Installation
Important Safety Instructions
• Never do telephone wiring during a lightening storm.
• Avoid using telephone other than a cordless type during an
electric storm. There may be a remote risk of electric shock from
lightening.
• Never use a telephone to report gas leaks if it is near to gas leak.
• Do not touch non-insulated telephone wires or terminals before
disconnecting at the network interface.
• Do not install this product near water, for example near a bathtub,
washing bowl, kitchen sink, laundry tub, swimming pool etc.
• Slots on enclosure are for proper ventilation. They will protect the
system from over-heating. Never cover the slots.
• Never place this product on heated place or any other equipment.
• Never push objects of any kind inside this product. This may
short-circuit various parts.
• Operate these products only with 230VAC +/-10%, 50Hz supply
and if you are not sure about supply voltage, contact authorized
dealer. It is advisable to give power through a good quality
Constant Voltage Transformer (CVT).
• This product is equipped with a plug having a third (ground) pin,
which fits only into a grounding-type outlet. This is a safety
feature. If you are unable to insert the plug into the outlet, ask an
electrician to replace the obsolete outlet. Do not defeat the
purpose of the grounding type plug.
• Unplug this product from electric wall outlet in following cases
and contact authorized service personnel.
• Liquid spills on to the product.
• Product exposed to rain or water.
• Product does not operate normally by following operating
instructions.
• Product dropped from height.
• Product exhibits unusual change in performance.
• Do not open the system in power-on condition. This may
damage the system. Warranty does not cover such damages.
• Make sure that you install primary protection device at entry point
for all PSTN trunks and all overhead stations. If not installed,
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Proton-205 System Manual 41
heavy voltage on PSTN trunks/stations can damage the product
and warranty does not cover such damages. Matrix offers a
device viz. PPM-4 for this type of protection.
2.2 PREPARATION
Site Selection
• The Proton-205 should always be installed at a place equidistant
from all the stations. This reduces the cabling cost and also
makes cabling network less complicated.
• The Proton-205 should preferably be installed at 3.5 feet height
(approx.) in airy, dust free and moisture free place. An
installation at this height makes preventive or curative
maintenance task easy.
• It is advisable that the system should be installed away from any
source of electromagnetic noise such as any radio equipment,
heavy transformers, faulty electric chokes of tube-lights, any
device having a faulty coil etc. This will reduce any problem
arising due to electromagnetic effect.
Cabling
• Decide different places at which you want to give the extensions
the shortest possible cabling route to that location.
• Always ensure that you have separate cable conduits for both
electrical and telephone cables.
• Take care that station cables are not left open on the ground
where they may get damaged due to entanglement in the foot or
due to pressure from other heavy objects.
• The wires in the MDF should be inserted only after removing the
insulation properly (1.0cm approx.). Please do not double the
cable before inserting in the MDF. Select a good quality
telephone cable (with 0.5mm conductor diameter) for internal
cabling.
• For all over-head cabling, good quality drop wire must be used. In
case you have any problem please take help of an expert
wireman.
• Avoid long length cables and at the same time keep number of
joints to a minimum i.e. strike a balance between the two. This
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Proton-205 System Manual 42
will help you to find out a cable fault easily.
• Single core cable is preferred instead of multi-core cable.
• Please note that few features like Do Not Disturb, Trunk landing,
and hunting scheme are cabling dependent. Hence cabling
should be done keeping these features in mind.
Power Supply
• The Proton-205 operates on 230V +/-10% AC supply. Arrange for
a separate power point and switch, close to the system. Power
Supply for the PBX must be separate from other heavy electrical
loads like Air-conditioners, Heaters, Welding machines, Electrical
motors, etc.
• If the supply is not stable, use of a good CVT is recommended.
Earth (Ground)
Proper earth is vital for safety of the personnel and the system.
Good electrical earth prevents electric shock to the personnel.
Telephones
• The PBX is capable of working with all standard telephones:
Rotary phone, Pulse-tone switch able push-button phone,
Feature phone and Cordless phone.
• It is not necessary to buy all new phones. You may also hook up
your existing old telephones.
• If the trunk lines are of pulse type then all the telephone
instruments used as stations should be configured for pulse
mode dialing.
• If the trunk lines are of tone type then all the telephone
instruments used as stations can be configured for tone mode
dialing.
• However if one trunk line is of pulse type and other tone type then
it is advisable to keep the telephone instruments in pulse mode
dialing. Remember you can dial in pulse mode on a tone type
trunk line but vice versa is not possible.
Trunk lines
Connect the trunk lines to the system.
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Proton-205 System Manual 43
Installation
• Unpack the box. Get satisfied with the contents and the condition
of all the parts. In case of short supply or damaged parts, please
contact the source from where you purchased the system
immediately.
• Don’t power the system.
• Fix the system on the selected site. Please refer “Proton-205
Mechanical Drawing” at the end of this topic for exact mechanical
dimensions of Proton-205.
• Check the voltage at the power point from where the supply is to
be accessed. It should be as specified. It is desirable to use a
good quality power-conditioning device such as CVT.
• Earth the system properly.
• Connect all the station and trunk cables on the MDF of the
system. Please note that the system provides push-type
connectors on the MDF for station and trunk wires. Remove
about 1cm of the insulation for proper connections of the field
wires to the MDF connectors.
• Tag each wire pair with respective station or trunk number.
(Different colour tags for trunk and station can be used for better
identification)
• Connect power cord of the system to the power supply. Ensure
proper contacts.
Switching on the system
• Now switch on the system. The system starts immediately.
• In all there are 8 LEDs on the front panel.
• The green LED marked ‘Power’ is for power indication. In Power
ON condition this LED remains ON.
• Two red colored LEDs marked ‘T1’ and ‘T2’ corresponds to each
trunk. Whenever a trunk is accessed by an station, the
corresponding LED glows. The dialing sequence and the ringing
sequence can also be seen on these LEDs.
• Five red colored LEDs marked ‘21’, ‘22’, ‘23’, ‘24’ and ‘25’
corresponding to each station. Whenever an station goes
off-hook, the corresponding LED turns ON. The dialing sequence
and the ringing sequence can also be seen on these LEDs.
• Normal condition of the system: Green LED marked ‘Power’
always remains ON. You get dial tone on the stations.
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Proton-205 System Manual 44
Testing the basic performance
• You can check functioning of the Proton-205 by testing all the
stations and the trunk.
• Test all stations for dial tone, ring back tone, speech and ring one
by one.
• Test functioning of the trunk by dialing outside number from one
of the stations and checking the trunk tones and speech.
• Ring on the trunk can be tested by asking your friend to dial your
number.
Proton-205 Mechanical Drawing
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Proton-205 System Manual 45
Interrupt Request
What’s this?
• When your call is urgent and you cannot wait for the called
person to become free, you can intimate him. When you get
busy tone on dialing a station number you use call Interrupt
Request.
• Doing so, you get feature tone and the called person gets beeps
for 45 seconds.
• During the beeps, the called person can dial ‘Flash’ to answer
your call. He can talk to you while his previous partner is put on
Hold and gets music.
• Replace your handset once your talk is over. This will
automatically restore his original speech with the held-up party.
How to use it?
1 Lift the handset. Dial tone
2 Dial Station. Busy tone
3 Dial 3. Music.
4
Start talking when included by
the called station.
How to program?
Refer Class Of Service (COS) for details on how to allow Interrupt
Request to a user.
Important Points:
• Interrupt Request works even when the destination is talking on a
trunk line.
• Interrupt Request works if the called person is in 2-way, normal
speech.
• The called party can toggle both the calls.
Relevant Topic:
1. Class Of Service 22
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Proton-205 System Manual 46
Introduction
The Proton-205 from Matrix is 2 trunk lines to 5 stations PBX
system specifically designed for small offices, shops, dispensaries,
lawyers, chartered accountant, big departmental stores, bungalows,
schools, banks, hospitals and other such places.
The Proton-205 provides unrestricted communication between
internal stations and the external world. The Proton-205 allows any
of the stations to dial on the trunk provided he is given an access to
this. Incoming call can be directed to any of the desired stations. It
is also possible to direct the incoming call on different stations
during day or night times. Switching scheme is non-blocking and
hence internal traffic plus external calls are managed
simultaneously without any loss of calls or delay.
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Proton-205 System Manual 47
Features of Proton-205:
• The Proton-205 works on 230V, 50Hz Power Supply.
• The Proton-205 has two trunk ports and five station ports.
• The Proton-205 has one Internet ready port.
• The Proton-205 supports on-site programming.
• The Proton-205 supports basic features like:
• Internal dialing
• Hold/Toggle
• Call Transfer-Screened
• Call Transfer-While Ringing
• Call Pick Up
• Executive-Secretary (Hotline)
• Auto Call Back
• Interrupt Request
• Distinctive ringing
• Music on hold
• On site programming
• Quick dial
• Round Robin ringing
• Simultaneous ringing
• Last Number Redial
• Selective Trunk Access
• Daily Alarm
• Hook up existing phones
• The Proton-205 also supports advanced features like:
• Auto Day-Night operation
• Memory Dialing
• Class of Service
• Toll Control
• Programmable Trunk Access
• Raid
• Conference
• Ring only Once
• Internet Ready
• Flexible Power Down destinations
• If the trunk lines are of pulse type then all the telephone
instruments used as station should be configured for pulse mode
dialing.
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Proton-205 System Manual 48
• If the trunk lines are of tone type then all the telephone
instruments used as stations can be configured for tone mode
dialing.
• However, if one trunk line is of pulse type and other tone type
then it is advisable to keep the telephone instruments in pulse
mode dialing.
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Proton-205 System Manual 49
Last Number Redial
What’s this?
• This feature redials the last external number dialed.
• This feature saves time during retrying a busy external number. It
is same as REDIAL button of the telephone instrument.
How to use it?
1 Lift the handset. Dial tone
2 Dial 7. Silence.
3 The system grabs a trunk. Trunk dial tone
4
The Proton-205 dials out the
last number.
Important Points:
• The system uses the same trunk you used for dialing the number
last time.
• Dialing ‘7’ redials the last external number.
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Proton-205 System Manual 50
Making External Calls
• Lift the handset.
• Dial ‘0’.
• If the trunk is free, you will be connected to the trunk port.
• Wait for dial tone from the PSTN.
• Start dialing digits of the external party.
If the trunk is occupied by someone else, you will get busy tone.
You can use Auto Call Back feature. For more details, please refer
‘Auto Call Back’.
After conversation is over, you may replace your handset and the
trunk is freed automatically for any incoming or other outgoing calls.
You can select a particular trunk to make external call. For more
details, please refer ‘Selective Trunk Access’.
Relevant Topics:
1. Selective Trunk Access 62
2. Trunk Access 69
3. Memory Dialing 51
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Proton-205 System Manual 51
Memory Dialing
What’s this?
You can program frequently used numbers in global memory. You
can store upto 96 telephone numbers in the memory.
How to use it?
1 Lift the handset. Dial tone
2 Dial 8-Location. Proton-205 dials out the number.
3
Speech when called
party answer.
Where,
Location is from 00-95.
How to program?
Use following command to store a telephone number in memory
dialing list:
8-Location-Trunk-Number-Flash
Where,
Location is from 00 to 95
Trunk is either 0,1 or 2
Trunk Meaning
1 First
2 Second
0 Any
Number is the telephone number (Maximum of 15 digits)
Complete numbers including STD/ISD codes have to be stored.
Use following command to clear a telephone number stored in a
memory dialing list:
8-Location-Flash
Where,
Location is from 00 to 95.
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Proton-205 System Manual 52
Important Points:
• Total 96 numbers (Location 00 to 95) be it, local can be stored in
memory dialing list.
• The numbers stored in first three locations 00, 01 and 02 can be
dialed using quick dial codes 3, 4 and 5 respectively.
Relevant Topic:
1. Class Of Service 22
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Proton-205 System Manual 53
Music on Hold
What’s this?
Whenever a person is put on hold while his call is being transferred,
the person gets music.
Relevant Topic:
1. Hold 37
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Proton-205 System Manual 54
Power Down Mode
What’s this?
During power failure, it is desirable to have trunk lines available
directly on few stations. This is known as Power Down Mode. When
mains power returns, normal operation resumes. Change over from
normal to power down operation and back is automatic.
During power down mode, by default, Trunk 1 gets connected to
station 21 and station 22 whereas Trunk 2 gets connected to station
23 and station 24.
Further for trunk 1, it is possible to select either only station 21 as
power down station or only station 22 as power down station or both
the stations as power down stations or even none of the stations as
power down station. Likewise, it is possible for trunk 2.
During power failure condition, calls can be made from these
stations. Also the incoming calls lands on respective stations. This
way, your link with the outside world is retained even during dark
outs.
How it works?
Following block diagram shows the power fail transfer function for
one port:
Telephone
connection
in the field
Station
Trunk Line
Power fail Transfer for One Port
C
C
NO
NC
NC
NO
How to use it?
To select power down stations, Proton-205 provides four jumpers
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Proton-205 System Manual 55
marked J11, J12, J13 and J14.
Use following table to select appropriate power down stations:
Trunk 1 B-C B-C N/A N/A Trunk 1 doesnot land on any Station
Trunk 1 A-B B-C N/A N/A Trunk 1 lands on station 21
Trunk 1 B-C A-B N/A N/A Trunk 1 lands on station 22
Trunk 1 A-B A-B N/A N/A Trunk 1 lands on station 21 & 22
Trunk 2 N/A N/A B-C B-C Trunk 2 doesnot land on any station
Trunk 2 N/A N/A A-B B-C Trunk 2 lands on station 23
Trunk 2 N/A N/A B-C A-B Trunk 2 lands on station 24
Trunk 2 N/A N/A A-B A-B Trunk 2 lands on station 23 & 24
J14 Option Selected
Jumper Position
Trunk
J11 J12 J13
Relevant Topics:
1. Installation 40
2. Troubleshooting 68
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Proton-205 System Manual 56
Programming the System
What’s this?
Proton-205 is a flexible system and can be programmed to suit your
needs.
The Proton-205 can be programmed for basic functions like Landing
destinations, COS level to stations, Toll Control to station, etc.
How to use it?
1 Lift the handset. Dial tone
2 Dial 19-Programming Password. Programming tone
3 Enter programming command. Confirmation tone
4 To exit programming mode, dial '0'. Dial tone
• Programming password is 4-digit secret code used to avoid
unauthorized access to programming mode.
• Default programming password is 1234.
• In case the programming password is forgotten, the same can be
cleared to its default value. For more details on this, please refer
section ‘System Security (Passwords)’.
• System gives programming tone on entering programming mode.
• Only one person can enter programming mode at a time.
• User can enter in the programming mode from any station.
Steps for Programing:
It is advisable to program the Proton-205 in following hierarchy. One
may skip undesirable steps.
1. Class Of Service 22
2. Toll Control 67
3. Trunk Access 69
4. Trunk Parameters 73
5. Trunk Landing 70
6. Day and Night Zones 30
7. System Security (Password) 64
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Quick Dial
What’s this?
This features provides single touch access to three frequently used
numbers. Pressing ‘3’ dials out the telephone number stored in
memory location ‘0’. Table given below further explains it.
Code Telephone number dialed
3 The number stored in memory location 00
4 The number stored in memory location 01
5 The number stored in memory location 02
You may program location 00 with your residence number, location
01 with your friend’s number and location 02 with your Bank
number. You just have to dial a single digit 3, 4 and 5 to dial out any
of the number.
How to use it?
1 Lift the handset. Dial tone
2 Dial 3 (or 4 or 5).
3
Wait for the Proton-205 to dial out the stored
number.
4 Speech when the called person replies.
Important Points:
• The Proton-205 dials out these numbers in pulse mode.
• Quick dial numbers can be dialed from any station.
• The Proton-205 does not check COS level while dialing these
numbers.
• It is advisable to avoid storing STD\ISD numbers in memory
locations 00, 01 and 02.
Relevant Topic:
1. Memory Dialing 51
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Proton-205 System Manual 58
Raid
What’s this?
• Without knowledge of the called busy station, you can enter his
conversation by using this feature.
• The station you raid does not come to know that you have
entered in his conversation unless you speak something.
How to use it?
1 Lift the handset. Dial tone
2
Dial Station.
Busy tone
3
Dial 4.
Speech
4 Start talking.
Raid is a sensitive feature. The System Engineer should restrict
access to this feature. If a user is allowed the access to raid, he
should use this responsibly.
How to program?
Refer Class Of Service for details on how to allow Raid to a user.
Important Points:
• When user raids a station, a 3-party conference ensues. All the
three persons can speak and listen to each other.
• A station can be raided only if he is in 2-way speech either with a
station or with a trunk. In all other cases, raid does not apply.
Relevant Topic:
1. Class Of Service 22
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Proton-205 System Manual 59
Real Time Clock
What’s this?
The Proton-205 is equipped with built in Real Time Clock (RTC)
circuit. This circuit is to be set once with current time values. It then
updates itself regularly to keep track of the time.
However, please note that the RTC circuit can drift over a long
period. Hence it is recommended to check and reset RTC values at
least once every month to correct this drift.
The Proton-205 is programmed with current time at the time of
shipping. RTC is used by the Proton-205 mainly to offer precise
Daily Alarm.
How to program?
Use following command to set time:
24-Hours-Minutes
Where
Hours = Hours in 24-hours format in two digits from 00 to 23
(leading zero must)
Minutes = Minutes in two digits from 00 to 59 (leading zero must)
Example:
Set the time of system for 9:00AM.
24-09-00
Relevant Topics:
1. Day and Night Zones 30
2. Programming the System 56
3. Daily Alarm 26
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Proton-205 System Manual 60
Receiving Trunk (Incoming) Calls
The Proton-205 is very flexible in directing trunk calls. Whenever
there is a ring on the trunk, the Proton-205 senses it and directs it
to one (or more) stations.
You can program different stations to receive incoming calls-one
during normal office hours (day mode) and other during after office
hours (night mode).
Programmed station can receive incoming call when it is free or
even when in speech with some other station.
If the programmed destination is free, it starts ringing. To answer the
ring, just lift the handset and start talking.
If the programmed destination is in speech with some other station
or trunk, it gets trunk call waiting tone (repeated double sharp
beeps) over his speech. The station can get connected to the
ringing trunk/station by dialing ‘flash’. The other station/trunk is put
on hold and gets hold on music.
A trunk can be made to land on a station in four different ways. This
is called hunting scheme. For more details, please refer ‘Trunk
Landing’.
Relevant Topics:
1. Trunk Landing 70
2. Answering Calls 11
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Proton-205 System Manual 61
Ring Only Once
What’s this?
Get only one ring for an incoming call. If you don’t want to get
distracted by a persisting incoming ring, you can select Ring Only
Once by activating this feature. If activated, you will hear only one
pulse of ring. After this your phone remains silent for 15 seconds.
If you don’t answer the call within 15 seconds, you will hear one
more ring pulse. All this while, the caller continues to get ring back
tone. This feature is useful when you are in a meeting with a visitor.
How to use it?
1 Lift the handset. Dial tone
2
Dial 11.
Confirmation tone
Cancel Once only Ring
1 Lift the handset. Dial tone
2
Dial 12.
Confirmation tone
Now, your phone will ring in normal way.
Important Point:
• This feature can be used only by the station having COS level(6).
Relevant Topic:
1. Class Of Service 22
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Proton-205 System Manual 62
Selective Trunk Access
What’s this?
The station user can access particular trunk by dialing a code. It is
useful in case you have STD access on a particular trunk.
How to use it?
1 Lift the handset. Dial tone
2 Dial 6 + Trunk. Dial tone of the trunk
3 Dial desired External Number.
Example:
To grab trunk 2, dial ‘62’
To grab trunk 1, dial ‘61’
Relevant Topics:
1. Trunk Access 69
2. Making External Calls 52
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Proton-205 System Manual 63
Station Numbers
Stations are identified by two digit numbers. Proton-205 has
stations 21, 22, 23, 24 and 25. Any station user can access the
trunk either by dialing ‘0’. Selective trunk access codes are ‘61’ or
‘62’.
Relevant Topic:
1. Introduction 46
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Proton-205 System Manual 64
System Security (Password)
What’s this?
Programming of Proton-205 is protected by a programming
password.
• Programming password is a 4-digit password. Digits 0-9,* and
# are valid.
How to change it?
Use following command to change programming password from
programming tone/mode:
21-Password
Forgot Your Programming Password?
As we have seen, programming is possible only if you know the
4-digit programming password. In case you have forgotten the
password, you cannot enter the programming mode and change
settings.
In such a case, the Proton-205 offers a solution to reset your
programming password. Following steps describes the procedure:
• Switch OFF the Proton-205.
• Remove top cover of the Proton-205.
• Locate a mini jumper on the PCB (J3) near the processor.
• Put the jumper in A-B position.
• Connect the mains cable and switch ON the Proton-205.
• Wait for 3 seconds.
• Switch OFF the Proton-205. Remove the mains cable.
• Restore the jumper (J3) in its original B-C position.
• Put back the cover.
• Switch ON the Proton-205.
• The Proton-205 is ready with default password: 1234.
• Enter programming mode by dialing 19-1234.
• Make necessary changes in the settings.
Relevant Topic:
1. Programming the System 56
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Matrix
Proton-205 System Manual 65
System Timers
What’s this?
Following table gives details on various timers used by the system.
Feature or facility associated with each timer is also mentioned.
Name Description
Value
(Secs.)
Call park timer
It is the time after which the transferred call
comes back to the station that transferred
the call.
30
Hunt timer
It is the time for which the station rings
when round robbin or delayed simultaneous
hunting scheme is selected.
15
Digit-digit (inter
digit) timer
The system waits for the time specified here
for the next digit during dialing or external
internal numbers and features.
6
Trunk first digit wait
timer
The system waits for the first digit after
grabbing the trunk before going to speech
state.
15
Auto call back ring
timer
The time for which the station rings when
ACB request is served.
45
Interrupt request
timer
The time for which the requested station is
given intrusion tone.
30
Alarm ring timer
The time for which the station rings when
Alarm request is served
60
Trunk last digit to
speech (inter digit)
wait timer
The system waits for this timer after the last
digit before going to speech mode. This is
same as Digit-Digit timer
6
Flash timer Please refer topic 'Flash Timer'
RBT timer Time for which a station rings 45
Important Point:
• These timers are fixed and cannot be changed by the user,
except flash timer.
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Matrix
Proton-205 System Manual 66
Technical Specifications
System Configuration and Capacity:
1. No. of Trunks : 2
2. No. of Stations : 5
3. No. of Speech Paths : 2 Internal + 2 Trunk + 1 Tone
4. Type of Switching : Space division (CMOS cross
point)
5. Type of Control : CMOS microcontroller with SPC
Station Dialing:
1 Pulse Dialing : 10 PPS +/-10%, 33ms/66ms
2 DTMF Dialing : As per CCITT recommendation
Q.23
Trunk Dialing:
1 Pulse Dialing : 10 PPS +/-5%, Break=65-68ms
2 DTMF Dialing : Directly from the station
Extension Battery Feed : 24VDC
Transmission Parameters:
1. Return Loss : More than 18 dB
2. Insertion Loss : Less than 1 dB
3. Interchannel Cross Talk : Better than–65 dBm
4. Idle Channel Noise : Better than–60 dBm
5. Extension Loop Resistance : 270 Ohms (Excluding phone)
Wiring : 0.5mm single twisted pair
Mounting : Wall mounting
Power Supply : AC 230V ±10%, 50Hz
Power consumption : 10W
Temperature : 0° to 45° C
Humidity : 95% RH, non condensing
Dimensions(L*W*H) : 170 x 60 x 235mm
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Matrix
Proton-205 System Manual 67
Toll Control
What’s this?
Toll Control can:
• Restrict dialing all local telephone numbers.
• Restrict dialing telephone nos. starting with ‘95’
• Restrict dialing long distance national calls (0)
• Restrict dialing long distance international calls (00)
How to program?
32-Station-Level
Where,
Station number is from 21 to 25.
Level Description
0 No Trunk Dialing
1 Only Local Numbers allowed (except ‘9’)
2 Local + 9 allowed
3 Local + 9 + 95 allowed
4 Local + 9 + 95 + STD allowed
5 Local + 9 + 95 + STD + ISD allowed
By default, all stations are given Toll Control Level 1.
Example: Program Proton-205 for following constraints: 95 is
allowed to station 25 and 9 allowed to 22, dial
32-25-3
32-22-2
Relevant Topic:
1. Trunk Access 69
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Matrix
Proton-205 System Manual 68
Troubleshooting
Proton-205 is not working
• Check the mains power.
• Check the mains fuse F1 (315 mA).
• Check the MOV MV1 (275/14).
• Check for loose connection of PT3 connector.
• Contact authorised Matrix dealer.
Trunk is not working
• Switch OFF the Proton-205. Check on power down stations.
• Remove the trunk from the Proton-205. Connect a telephone
directly to the trunk. Check for dial tone. Dial your friend’s
number. Test for speech. Also check incoming ring and speech.
• If the trunk is okay, it means that the problem is with Proton.
• Check line fuse F2 for trunk 1 and F3 for trunk 2.
• Check MOV MV2 for trunk 1 and MOV MV3 for trunk 2.
• Contact authorised Matrix dealer.
No dial tone on one station
• Try replacing telephone instrument.
• Check wiring of that station.
• Contact authorised Matrix dealer.
Station not ringing
• Check ringer volume of the telephone instrument.
• Try replacing the telephone instrument.
Station found busy
• Check whether hook-set is properly kept on the cradle.
• Try replacing telephone instrument.
• Check Wiring.
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Matrix
Proton-205 System Manual 69
Trunk Access
What’s this?
This facility provides efficient allocation of trunks to different
stations.
How to program?
Use following command to program trunk access:
33-Station-Code
Where,
Station is from 21 to 25
Code Trunk1 Trunk2
0 No No
1 Yes No
2 No Yes
3 Yes Yes
By default, all station are given access to both the trunks.
Example:
Station Requirement
22 No trunk access
23 Trunk 1 allowed
24 Trunk 2 allowed
25 Both trunk allowed
33-22-0
33-23-1
33-24-2
33-25-3
Relevant Topic:
1. Toll Control 67
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Matrix
Proton-205 System Manual 70
Trunk Landing
What’s this?
An incoming call on a trunk can be made to land on desired
stations. It is also possible to direct different trunks on different
stations.
Further these trunks can be made to land on different stations
during day and night times.
Proton-205 offers following four different hunting schemes during
landing:
• Hunting Off: Only the programmed destination will ring. The
trunk ring will not be diverted to any other station. It will continue
to ring as long as there is ring on the trunk.
• Round Robin: Try one station after the other if programmed
destination does not answer the call in 15 seconds. All five
stations are tried starting from the programmed station. Each
station gets ring for 15 seconds.
• Delayed Simultaneous: If the programmed destination does not
respond to the trunk ring within 15 seconds, all five stations are
given ring. Any of the ringing or interrupted stations can answer
the call. Rings on other stations will be stopped when the call is
answered.
• Immediate Simultaneous: All five stations will be given ring
immediately.
Please note that these hunting schemes are applicable from the
station programmed. Following diagram shows landing destination
for trunk 1 as station 23 with round robin hunting scheme.
Matrix
Proton-205 System Manual 71
Trunk 1
Trunk 2
PSTN
21
25
23
22
24
Proton-205
(46-60)
(6
1
-7
5
)
(
0
-
1
5
)
(
1
6
-
3
0
)
(
3
1
-
4
5
)
How to program?
Use following command to program the trunk-landing destination for
daytime:
42-Trunk-Station
Where,
Trunk is 1 or 2
Station is from 21 to 25
Use following command to program the trunk-landing destination for
nighttime:
43-Trunk-Station
Where,
Trunk is 1 or 2
Station is from 21 to 25
Default destination is 21 for both trunks as well as Night time and
Day time.
Use following command to assign hunting scheme for daytime:
44-Trunk-Hunting Scheme
Use following command to assign hunting scheme for nighttime:
45-Trunk Number-Hunting Scheme
Where,
Trunk is 1 or 2
Matrix
Proton-205 System Manual 72
Scheme Description
0 Hunting off
1 Round-Robbin Ring
2 Delayed Simultaneous Ring
3 Immediate Simultaneous Ring
By default, Hunting scheme is round robbin ring.
Example:
Program Trunk 1 and 2 for following constraints;
Trunk 1 should land on station 21 in daytime and should follow
round robin scheme.
Trunk 1 should land on station 25 in nighttime with hunting off.
Trunk 2 should land on station 22 in daytime and should follow
round robin scheme.
Trunk 2 should land on station 21 in nighttime and should follow
immediate simultaneous scheme.
Solution:
Dial following commands from programming mode
42-1-21
44-1-1
43-1-25
45-1-0
42-2-22
44-2-1
43-2-21
45-2-3
Relevant Topics:
1. Day and Night Zones 30
2. Programming the System 56
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Matrix
Proton-205 System Manual 73
Trunk Parameters
What’s this?
A trunk port can individually be enabled or disabled. When the
Proton-205 is being used with only one trunk line the other trunk
port must be disabled. This can be useful when a particular trunk
goes out of order and should be stopped from being allocated to a
user when he dials common trunk access code ‘0’.
How to program?
Use following command to enable/disable a trunk:
41-Trunk-Code
Where,
Trunk = 1 or 2
Code Meaning
0 Trunk disabled
1 Trunk enabled
Example:
Let us disable trunk 2
41-2-0
By default, all trunks are disabled.
Relevant Topics:
1. Programming the System 56
2. Trunk Access 69
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Matrix
Proton-205 System Manual 74
Appendix A: Feature at a Glance
Auto Call Back 2
Call Pick-up 9
Call Splitting Flash
Call Transfer Flash-Station
Cancel all Features 10
Conference Flash-Flash
Daily Alarm 17-Hour-Minute
Cancel Daily Alarm 18
Do Not Disturb 13
Cancel Do Not Disturb 14
Hold Flash
Hotline 15
Cancel Hotline 16
Internet Ready Port 69
Cancel Internet Ready Port 60
Interrupt Request 3
Last Number Redial 7
Memory Dialing 8-Location
Quick dial 3 or 4 or 5
Raid 4
Ring Only Once 11
Cancel Ring Only Once 12
Selective Trunk Access 61 or 62
Trunk Access(General) 0
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Matrix
Proton-205 System Manual 75
Appendix B: Programming Commands
Enter Programming Mode 19-Programming Password
Set Day Mode 11
Set Night Mode 12
Load Default Setup 18-Programming Password
Change Programming Password 21-Programming Password
Set current time 24-Hour-Minute
Program Manual/Auto day-night mode 25-0/1
Time for change from night mode to
day mode
26-Hour-Minute
Time for change from day mode to
night mode
27-Hour-Minute
Station Class of Service 31-Station-Level
Toll Control 32-Station-Level
Station Trunk Access 33-Station-Code
Station Flash Timer 34-Station-Code
Trunk Enable/Disable 41-Trunk-1/0
Trunk destination for day zone 42-Trunk-Station
Trunk destination for night zone 43-Trunk-Station
Trunk hunting scheme for day mode 44-Trunk-Scheme
Trunk hunting scheme for night mode 45-Trunk-Scheme
Program Memory Number
8-Location-Trunk-Number-
Flash
Clear number form memory 8-Location-Flash
Exit Programming Mode 0
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Matrix
Proton-205 System Manual 76
Glossary
Destination Extension : The station where the trunk is
programmed to land (generally referred as
operator).
Executive : The key person in the organization.
Executive Station : The station used by Executive. Station 21
is executive station for station 22 and
likewise.
Extension : Internal station to which a telephone is
connected.
Flash : A code required to use various system
features. This code can be dialed either
by tapping the hook switch of the
telephone momentarily or by pressing the
‘Flash’ key of the telephone, if provided.
LED : Light Emitting Diode
Off-Hook : A condition in which the handset of the
telephone instrument is lifted from the
cradle.
On-Hook : A condition in which the handset of the
telephone instrument rests on the cradle.
(Idle condition of the phone)
PPM-4 : Primary Protection Module (for 4 ports)
Program Mode : Programming Mode. The entire
programming of the system can be done
from this mode.
Pulse : A waveform generated by making and
breaking of loop current.
Pulse Dialing : A type of signaling in which codes (digits)
are dialed in pulses.
PSTN : Public Switch Telephone Network
RTC : Real Time Clock. Date and time keeping
circuit.
Secretary : The subordinate to the executive in the
organization.
Secretary Station : The station used by secretary. Station 22
is the secretary station for station 21 and
Matrix
Proton-205 System Manual 77
likewise.
SWG : Standard Wire Gauge
Tone : Different frequencies used for signaling
Trunk : An external trunk line coming from PSTN.
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Matrix
Proton-205 System Manual 78
Index
A
Abbreviated Dialing-Please refer Memory Dialing 51
Alarms-Please refer Daily Alarm 26
Answering Calls 11
Auto Call Back 12
B
C
Call Hold-Please refer Hold 37
Call Pick Up 13
Call Progress Tones 14
Call Splitting 16
Call Toggle-Please refer Call Splitting 16
Call Transfer 18
Calling a Station-Please refer Calling Other Station 20
Calling Other Station 20
Cancel Station Features 21
Class Of Service (COS) 22
Conference-3 Party-Please refer Conference 24
Consultation Hold-Please refer Call Splitting 16
D
Daily Alarm 26
Data Port 28
Day and Night Zones 30
Day Service-Please refer Day and Night Zones 30
Default the Configuration 32
Default Programming Password-Please refer System Security 64
Dialing Ratio-Please refer Technical Specifications 66
Different types of Tones-Please refer Call Progress Tones 14
Different types of Rings-Please refer Distinctive Rings 33
Direct Trunk Access-Please refer Selective Trunk Access 62
Distinctive Rings 33
Do Not Disturb (DND) 34
DND 34
Matrix
Proton-205 System Manual 79
E
Enter Program Mode-Please refer Programming the System 56
Executive Secretary-Please refer ‘Do Not Disturb’ 34
Exit Program mode-Please refer Programming the System 56
F
Flash Timer 36
G
Getting Started-Please refer Installation 40
H
Hold 37
Hotline 38
I
Incoming Call Landing-Please refer Trunk Landing 70
Installation 40
Intercom-Please refer Calling Other Station 20
Internal Call-Please refer Calling Other Station 20
Interrupt Request 45
Internet Ready-Please refer Data Port 28
Introduction 46
J
K
L
Last Number Redial 49
M
Making External Calls 50
Memory Dialing 51
MOH 53
Music on Hold (MOH) 53
Matrix
Proton-205 System Manual 80
N
Night Service-Please refer Day and Night Zones 30
O
P
Programming the System 56
Q
Quick Dialing 57
R
Raid 58
Real Time Clock 59
Redial-Please refer Last Number Redial 49
Reminder Call-Please refer Daily Alarm 26
Receiving Trunk (Incoming) Calls 60
Restricted Dialing-Please refer Toll Control 67
Ring Destinations-Please refer Trunk Landing 70
Rings-Please refer Distinctive Rings 33
Ring Only Once 61
S
Secretary-Please refer Do Not Disturb 34
Selective Dialing-Please refer Toll Control 67
Selective Trunk Access 62
Speed Dialing-Please refer Memory Dialing 51
System Security (Passwords) 64
System Timers 65
System Timings-Please refer Day and Night Zones 30
T
Time-Please refer Real Time Clock 59
Toggle-Please refer Call Splitting 16
Toll Control 67
Toll Restriction-Please refer Toll Control 67
Tone-Please refer Call Progress Tones 14
Tone Specifications-Please refer Call Progress Tones 14
Matrix
Proton-205 System Manual 81
Transfer-Please refer Call Transfer and System Timers 18, 65
Trunk Access 69
Trunk Answer from any station-Please refer Call Pick Up 13
Trunk Landing 70
Trunk Parameters 73
U
V
W
X
Y
Z
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