QUALIFICATIONS Type 50 wpm, 10-key, fax machines, copiers, scanners, laminating machines, postage machines, multi-line phone systems, Titanium, Nuesoft, Excel, MS Word, Access, and PowerPoint. EXPERIENCE SUMMARY Marketing Support Representative, Sales Secretary, Switchboar d Operator, Health Clinic Receptionist, Customer Service Supervisor, Collections , Accounts Payable, Accounts Receivable, Mental Health Mental Retardation Secret ary, Revenue Management Manager, Administration Manager, Regional Director of Ad ministration. EXPERIENCE August-2010a" Present Sales Consultant at Val Mark Chevrolet 725 IH 35 South New Braunfels, Texas 78130 Tom Pence (512) 665-3211 a Selling both New and Used Trucks, SUV's and Cars a Customer Service a Phones a Scheduling Appointments a Presenting Sales Packages a February 2009 a" October 2009 Receptionist in Health Clinic Tarleton State University Stephenville, Texas 76401 Dr. Gilbert Hinga (254) 968-9271 a Cashier a Phones a Customer Service a Responsible for daily reports a Daily Deposits a Scheduling Appointments a Making new patient folders a Ensuring everyone is complying with Company Policies a March 2007 a" February 2009 and October 2009 a" July 2010 Office Colleague Gilbert Auto Sales 16665 S. US Hwy 377 Dublin, Texas 76446 Larry Gilbert (254) 445-2994 a a a a a a AP/AR Phones Customer Service Responsible for daily reports Daily Deposits Purchasing weekly inventory for resale
2004 a" 2005 Customer Service Supervisor Redcats USA 3150 Pat Booker Road. Universal City, Texas 78148 Ben Anderson (210) 945-3150 a a a a a Team Leader On going training for Representative staff Ensuring everyone is complying with Company Policies Responsible for daily reports and Payroll Arbitrate all accounts in dispute
2000 a" 2002 Revenue Management Manager Cingular Wireless, Inc. 4300 Kell Blvd. Wichita Falls, Texas 76309 Human Resources, (940) 557-4005 a Team Leader a Oversee training for Representative staff a Managed Auto Pay Credit Card Program a Arbitrate all accounts in dispute a 1999a"2000 Administration Manager Secure Transport, Inc. 2701 S. Purdue Suite B, OKC, Oklahoma 73128 Skett Higgins, (800) 232-9024 a a a a a a a a a Set up offices in five states including Acquiring State Licenses Hiring of employees and scheduled training courses for Field Technicians Managed all office personnel Managed all major accounts Billing Payroll Accounts payable and receivable Contracts Purchasing
1997 a" 1998 Regional Director of Administration Entergy Security Corporation, 12500 Network Ste 310, San Antonio, Texas 78249 Richard E. Youngman, (210) 691-2815 x423 a a a a a a a a a Set up five offices Acquired state licenses Hiring of employees Implemented training course for Administrative staff Managed all office personnel Payroll Accounts payable and receivable Contracts Purchasing
1996 a" 1997 Marketing Support Representative Chubb Security Systems, Inc., 2566 Bitters Road, San Antonio, Texas 78217 Brian Howell, (210) 353-1000 a a a a a Assisted sales staff Managed over 1,000 accounts Expanded sales and services Monthly marketing campaign strategies
EDUCATION: SPECIALIZED TRAINING : REFERENCES: CERTIFICATES: GED Certificate, General Studies, Academy of Creative Education, S an Antonio, Texas, Mar 1993. American Commercial College, April 2004. Career Point Business School, March 19 97, The Computer School, WordPerfect 5.1, March 1993, 32 hours, Adult & Communit y Education, Office Machines, April 1987. Beginning Access 7.x, Oct 1997, 16 hours, Beginning Excel 7.x, Oct 1997, 8 hours
, Beginning Excel 97, 8 hours, June 2004, OPAC Testing in the following: Keyboarding/10-Key, Data Entry, Filing , Financial Records Keeping Management. Sep 1997, Beginning PowerPoint 7.x, 8 h ours, Dec 1997, New Horizons Computer Learning Centers. Intermediate Access 7.x , Nov 1997, 8 hour, Intermediate Excel 7.x, Oct 1997, 8 hours, Intermediate Exce l 97, Sep 1997, 8 hours, Intermediate PowerPoint 7.x, 8 hours, Dec 1997, New Hor izons Computer Learning Centers. Advanced Access 7.x, 8 hours, Nov 1997, New Hor izons Computer Learning Centers, Certificate of Accomplishment, Managers Camp, N ov 2000, 40 hours, SBC Wireless. UPON REQUEST.