SAP Best Practices

SAP Best Practices
Content for SAP
Solution Manager
Concept, Scope and Guideline for Use
Modified by James Yen
Dec, 2006
SAP Best Practices Overview
SAP Best Practices for Solution Manager:
Concept and Scope
SAP Best Practices for Solution Manager:
Guideline for Use
SAP Best Practices Overview
SAP Solution Manager Overview
What are SAP Best Practices?
With SAP
Best Practices
Traditional project
Working CRM prototype
Demonstration of a solution that is
easy to:
Demonstration of a solution that is
easy to:
¤ identify with
¤ implement
¤ adapt to specific requirements
Enable fast and easy implementation
of mySAP Business Suite
Enable fast and easy implementation
of mySAP Business Suite
© SAP AG 2005, SAP Best Practices Content in Solution Manager 3
Time and effort savings
Get a living and fully documented
prototype within days that you
can rapidly turn into a productive
solution
Get a living and fully documented
prototype within days that you
can rapidly turn into a productive
solution
Identification and anticipation of reusable business processes
and project activities
Pragmatic
methodology
Cost
SAP Best Practices – Delivery Structure
Documentation Pre-Configuration
Pre-Configuration Settings
Master Data
Business Process Overview
Business Process Scenarios
© SAP AG 2005, SAP Best Practices Content in Solution Manager 4
Time Risk
Proven
preconfiguration
Extensive
documentation
Master Data
Test Catalogs
Installation Role
Business Process Scenarios
SAP Best Practices – Installation Guide
SAP Best Practices – Configuration Guide
SAP Best Practices Provides a Complete Portfolio
to Support Customers and Partners in the Midmarket
Solution Architects
Þ Development support
Þ Sales/presales support
Vertical Solution Dev. Kit
Þ Developer‘s Guide
Þ How-to‘s
Þ Templates
Þ Documentation
“I've never seen SAP so supportive as when we worked on this effort. I've been blown away by their
level of support, sending people to our office, assisting us in training and inviting us to meetings.
They are really behind this SMB push.” Allen Abell – N2
Content
Þ Scenario description
Þ End user documentation
Þ Installation Guide
Þ Configuration Guide
Þ Data migration sheets
Þ Training material
Þ Configuration Settings
© SAP AG 2005, SAP Best Practices Content in Solution Manager 5
Knowledge Transfer
Þ Workshops on demand
Þ E-Learning
Demo environment
Þ Hosted SAP demonstration
environment with SAP Best
Practices content
Þ SAP Best Practices demo
environment for laptops
LIFE-CYCLE
MGMT
SOLUTION
SERVICES
BUSINESS
CONFIGURATION
REPOSITORY
KNOWLEDGE
REPOSITORY
Þ Configuration Settings
Þ Business Configuration Sets
Þ Master Data
Þ Test cases
Þ Print forms
Þ User roles
Benefits
Save time and money
and achieve predicted results
Less risks
avoid common beginners‘ mistakes
Empowerment
through competitive business expertise
Fast track
to extending your business solution with new mySAP.com
business processes
No trial runs
© SAP AG 2005, SAP Best Practices Content in Solution Manager 6
No trial runs
start straight off with a fully documented prototype that is
fully reusable
Communication
among project team members and executives becomes more
effective
Business platform for partners
evaluation, joint development, own development
Consistent approach
focusing on integrated end-to-end scenarios
SAP Best Practices Overview
SAP Best Practices for Solution Manager:
Concept and Scope
SAP Best Practices for Solution Manager:
Guideline for Use
SAP Best Practices Overview
SAP Solution Manager Overview
SAP Solution Manager: Mission Statement
With SAP Solution Manager,
you can manage your
SAP solution throughout
the entire life cycle to...
Þ ensure reliability
Þ reduce Total Cost of Ownership
© SAP AG 2005, SAP Best Practices Content in Solution Manager 8
Þ reduce Total Cost of Ownership
Þ increase Return on Investments
SAP Solution Manager is delivered
as part of your annual maintenance fee!!!
... And here is how you can achieve the benefits:
The SAP Solution Manager Approach
The SAP Solution Manager is a
new type of application, which…
Þ Takes a consistent business-process
and phase-oriented approach
Þ End-to-end functionality for
application management and
continuous improvement
Þ Provides full life-cycle support
Knowledge
Management
Test
Management
OPERATE
IMPLEMENT
Business
Process
Project
Management
Solution
Monitoring
© SAP AG 2005, SAP Best Practices Content in Solution Manager 9
Þ Provides full life-cycle support
and collaboration with SAP
Þ Contains best practices for
implementation, operation and
optimization of SAP solutions
Þ Is delivered as part of your annual
maintenance fee
Simply everything you need to manage your SAP solution !!!
Service
Desk
Change
Management
Service
Delivery
OPTIMIZE
Knowledge
Transfer
SAP Solution Manager – Offerings
Tool
Open End-to-End Application/
Technology Management & Maintenance
Document
Implement
Train
Test a deployment
Support and maintain
Monitor and optimize
Control change
Manage incidents
© SAP AG 2005, SAP Best Practices Content in Solution Manager 10
Content
Gateway to SAP
Methodologies
Roadmaps
Services
Best Practices
SAP Active Global Support
SAP Development
Service Delivery Platform
SAP Best Practices Overview
SAP Best Practices for Solution Manager:
Concept and Scope
SAP Best Practices for Solution Manager:
Guideline for Use
SAP Best Practices Overview
SAP Solution Manager Overview
Benefits
SAP Best Practices content in SAP Solution Manager provides the
following benefits:
Þ SAP Best Practices content available via the recommended SAP standard tool
for the full life-cycle support of a SAP solution
Þ SAP Best Practices content provided according to the Solution Manager
methodology for accelerating the Business Blueprint and the Configuration
phase
Þ Central and integrated usage of SAP Best Practices documentation and
© SAP AG 2005, SAP Best Practices Content in Solution Manager 12
Þ Central and integrated usage of SAP Best Practices documentation and
automated configuration in Solution Manager for implementing scenarios in the
SAP system landscape supported by Solution Manager functionality for
development, testing and monitoring
Þ Customer can choose between a standard implementation with maximum
flexibility or a SAP Best Practices implementation with rich pre-configured
content for Baseline, Industry and Cross-Industry scenarios which lead to
reduced and calculable effort.
Even a combination of standard scenarios and SAP Best Practices scenarios is
possible within an implementation project.
Implementation Content Options Available for SAP
Business Scenarios
without
SAP
Solution
Manager or
SAP Best
Practices
with
SAP Best
Practices
with
SAP Solution
Manager
with
SAP Best
Practices
(built up in
with
SAP Solution
Manager
(use of standard
Business Process
Repository content:
• Configuration
• Scenarios
(1)
(2) (3)
© SAP AG 2005, SAP Best Practices Content in Solution Manager 13
Rapid Prototyping
Fixed Scope
Implementation
Central Testing
Global Roll-Out
Document Management
NO Implementation
Support for
SAP Scenarios
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(built up in
Templates)
• Scenarios
Standard
Implementation
SAP Best Practices Content – Usage in Project Phases
Project Management with
SAP Solution Manager and Templates
Project
Phase
Use
Cases
Project
Preparation
Business
Blueprint
Realization
Go Live
& Support
Final
preparation
Rapid Prototyping
• Detailed configuration and
master data documents
• BC sets (preconfigured
customizing settings)
• Business Process Procedure
(step-by-step description
along configured scenario)
Testing
• Central definition and preparation of
Blueprint Acceleration
• Pre-configured and reliable
scenarios for many
industries and cross-
industries
• Scope selection and
reduction of scenarios
instead of new definition
© SAP AG 2005, SAP Best Practices Content in Solution Manager 14
Pre-
requisites
SAP Solution Manager 3.1 SP13 or higher with Content Add-On ST-ICO 150 SP01
Document Management
• Central storage of all project documentation in SAP Knowledge Warehouse
• Functionality to create, edit, store, upload and download documentation
• Reporting to track and filter on documents
Global Roll-Out
• Reusable central template
definition with documents,
configuration and customer
development
• Central definition and preparation of
testing for cross-component
• Standard test case descriptions
• Integration with implementation
projects and issue handling
Prerequisites for working with SAP Best Practices in
SAP Solution Manager
SAP Solution Manager 3.1 (or higher) System
Þ Installation of SAP Best Practice content for Solution Manager: (available
11/2005)
4 SAP Service Marketplace
4 Quick link /solutionmanager
4 SAP Solution Manager ¬ ¬¬ ¬Downloads ¬ ¬¬ ¬SAP Best Practices
4 Download the transport file for the relevant SAP Best Practices version and import
the file into the Solution Manager
Target System for Implementation
Þ Installation of SAP Best Practices Add-On with technical objects for
configuration automation (BC set, eCATTs)
© SAP AG 2005, SAP Best Practices Content in Solution Manager 15
configuration automation (BC set, eCATTs)
4 SAP Service Marketplace – Software Distribution Center
4 Download ¬ ¬¬ ¬Installations and Upgrades ¬ ¬¬ ¬Enter by Application Group ¬ ¬¬ ¬SAP Best
Practices ¬ ¬¬ ¬Best Practices for mySAP All-in-One ¬ ¬¬ ¬<Relevant SAP Best Practices
Package> ¬ ¬¬ ¬<Relevant Package version> ¬ ¬¬ ¬Installation
4 On tab Downloads select CD Config: Best Practices All-in-One.
4 Read document ADDONINS.PDF in order to identify the relevant transport file for the
SAP Best Practices version.
Installation Guide
Þ Please see SAP note 891616 for prerequisites, installation and support of SAP
Best Practices content for Solution Manager
System Landscape for Combined Usage of SAP Best Practices
and Solution Manager
SAP Solution Manager
SAP Best Practices Content
(Templates)
Standard Content
(Solar Library)
SolMan
ST-ICO
150
Customer Content
(Implementation Project)
Import
C
o
p
y
C
o
p
y
mySAP Customer System
Installation Assistent
SAP Best
Practices
Add-On
Call
A
c
t
i
v
a
t
e
G
e
n
e
r
a
t
e
Import
Customer Implementation Content
BC sets, eCATTs
O O
O
O
SolMan
SAP Best
Practices
Templates
© SAP AG 2005, SAP Best Practices Content in Solution Manager 16
Personalization Assistent
SAP Best Practices
Personalization Assistent
P
e
r
s
o
n
a
l
i
z
e
SAP Best
Practices
Docu-
mentatio
n
Install
C
a
l
l
Configuration Data
(Master Data, Customizing)
R
e
a
d
OImport Solution Manager addon with standard
content and SAP Best Practices transports into
Solution Manager
OImport SAP Best Practices addon with objects
for configuration automation (BC sets, etc.) into
target system(s) for implementation
OInstall Personalization Assistant from SAP Best
Practices documentation CD on local PC.
OCreate customer project in Solution Manager
and use SAP Best Practices content for defining
the scenario scope in the Blueprint Phase
OPersonalize variable parameters before starting
the configuration by using the Personalization
Assistant.
OConfigure the target system with the SAP Best
Practices Installation Assistant who customizes
scenarios in the target system by activating BC
sets and eCATTS with the outcome of the
Personalization Assistant.
O
O
SAP Best Practices Content in SAP Solution Manager
ST-ICO 150
Baseline Versions (Basis ECC 5.0):
Þ Baseline Package Germany V2.50
Template: BP_BLDE250
Þ Baseline Package United States V2.50
Template: BP-BLUS250
Þ Baseline Package United Kingdom V1.50
Template: BP_BLUK150
Þ Baseline Package France V1.50
Template: BP_BLFR150
Þ Baseline Package Denmark V1.50
Template: BP_BLDK150
Þ Baseline Package Finland V1.50
Industry Versions (Basis ECC 5.0):
Þ Chemicals Germany V1.50
Template: BP_CHDE150
Þ High Tech Germany V1.50
Template: BP_HTDE150
Þ Industrial Machinery & Components
Germany V1.50
Template: BP_IMDE150
Þ Fabricated Metals United States V1.50
Template: BP_FMUS150
Þ Pharmaceuticals Germany V1.50
© SAP AG 2005, SAP Best Practices Content in Solution Manager 17
Þ Baseline Package Finland V1.50
Template: BP_BLFI150
Þ Baseline Package Norway V1.50
Template: BP_BLNO150
Þ Baseline Package Sweden V1.50
Template: BP_BLSE150
For each of the SAP Best Practices versions one template exists in the SAP
Solution Manager System
All SAP Best Practices versions are only provided in English (Exception France)
Þ Pharmaceuticals Germany V1.50
Template: BP_PHDE150
Þ Wholesale Distribution United States V1.50
Template: BP_WSUS150
Cross Industry Versions:
Þ CRM V3.40 (Basis CRM 4.0)
Template: BP_CRM340
Þ SCM V2.41 (Basis SCM 4.1)
Template: BP_SCM241
SAP Best Practices Overview
SAP Best Practices in Solution Manager:
Concept and Scope
SAP Best Practices in Solution Manager:
Guideline for Use
SAP Best Practices Overview
SAP Solution Manager Overview
SAP Best Practices Templates for Implementation Projects
The following steps are required for using SAP Best Practices templates in
an implementation projects:
Project Administration (SOLAR_PROJECT_ADMIN):
Þ Create a new implementation project
Þ Select the SAP Best Practices template for setting the relevant SAP Best
Practices scenarios in scope
Þ Maintain systems with logical components and development systems
Business Blueprint (SOLAR01) :
Þ Analyze Business Information as basis for refining Business Blueprint
© SAP AG 2005, SAP Best Practices Content in Solution Manager 19
Þ Analyze Business Information as basis for refining Business Blueprint
Þ Refine scenario scope from template selection
Configuration (SOLAR02) :
Þ Get guideline for SAP Best Practices usage and detailed configuration content
Þ Personalize customizing and master data before configuration
Þ Consider configuration documentation on scenario and Building Block level
Þ Use Installation Assistant for easy and highly automated configuration
Þ Walk through configured scenarios by using the Business Process Procedure
Project Administration - Creating Project
Create a new Implementation Project
SOLAR_PROJECT_ADMIN
Project Administration
© SAP AG 2005, SAP Best Practices Content in Solution Manager 20
The Implementation Project is the basis for the
scenario selection in the Business Blueprint
phase and the scenario configuration in the
Realization phase.
Project Administration - Selecting Templates
Select the SAP Best Practices template for setting the relevant SAP Best Practices
scenarios in scope
SOLAR_PROJECT_ADMIN
Project Administration
By using the template selection
within the scoping functionality the
SAP Best Practices templates can
be displayed.
SAP Best Practices templates have
the prefix BP_.
© SAP AG 2005, SAP Best Practices Content in Solution Manager 21
the prefix BP_.
Relevant scenarios from one or
more templates can be selected.
The scenario scope can be refined
later in the Business Blueprint
transaction.
After saving the implementation
project the scenario and
configuration structure is
automatically generated for the
scenarios in scope.
Project Administration - System Landscape Definition
Maintain Systems with Logical Components and Development Systems
SOLAR_PROJECT_ADMIN
Project Administration
On the System Landscape tab you
define all the components, products
and systems that are part of your
© SAP AG 2005, SAP Best Practices Content in Solution Manager 22
and systems that are part of your
implementation project.
All these components which can be
categorized into different system roles
will be managed centralized from the
Solution Manager.
Business Blueprint – Business Information
Link to SAP Best
Practices content
in SAP Help Portal
Analyze Business Information as Basis for Refining Business Blueprint
SOLAR02
Business
Blueprint
© SAP AG 2005, SAP Best Practices Content in Solution Manager 23
Solution Scope and Function List for overview of processes and
functions provided by the SAP Best Practices version.
Solution Map of underlying mySAP Solution reduced
to the scope of the SAP Best Practices version.
Detailed description of all Preconfigured
Scenarios provided by the SAP Best Practices
version.
Business Blueprint - Scenario Scope Refinement
Scenario scope can be
refined, e.g. deselect
scenario based on
provided detailed
scenario description
Detailed scenario
documentation provided for
blueprint refinement on
scenario level:
- Scenario Description
- Scenario Overview
- Business Process Procedure
Refine Scenario Scope from Template Selection
SOLAR01
Business
Blueprint
© SAP AG 2005, SAP Best Practices Content in Solution Manager 24
The Business Process Procedure provides a
detailed step by step description for walking
through a configured scenario.
Scenario Description for an overview about
the process flow of the scenario.
The Scenario Overview contains a positioning and a
graphical representation of the scenario.
Configuration - SAP Best Practices Configuration Structure
The sub structure General Information provides the following
information:
• Business Information: Detailed information on the pre-configured
scenarios delivered by SAP Best Practices
• Technical Information: Technical concepts and tools used
within the SAP Best Practices approach, e.g. Building Blocks
• Installation: Different deployment options for SAP Best Practices
• Feedback & Support: Feedback process and support information
Get Guideline for SAP Best Practices Usage and Detailed Configuration Content
SOLAR02
Realization
© SAP AG 2005, SAP Best Practices Content in Solution Manager 25
The sub structure Scenario Configuration consists of separate
configuration structures for every scenario that has been selected
during the Business Blueprint.
The configuration structure of a scenario is divided in so called
Building Blocks.
Building Blocks are flexible, reusable and encapsulated modules of
configuration content for a specific implementation topic.
Configuration – Personalization Assistant
Personalization
Assistant can be
assigned to
Solution Manager
after installation
Personalize Customizing and Master Data before Configuration
SOLAR02
Realization
© SAP AG 2005, SAP Best Practices Content in Solution Manager 26
Features of the SAP Personalization Assistant
Þ HTML and Excel-based tool in form of a
questionnaire for collecting variable parameter
values before starting the configuration, e.g.
organizational structure
Þ Installation process derives data for configuration
and master data from centrally maintained,
redundance-free data sources
Þ Use of well established standard tools such as
eCATTs and BC Sets to implement the concept
Þ Easier and less complex data maintenance.
Maintenance can be done using external files and
an offline application, for example
Þ No interactive changes during the installation
process
Þ Full transparency through the SAP Best Practices
Installation Assistant
Configuration – Building Block Content
Consider Configuration Documentation on Scenario and Building Block Level
SOLAR02
Realization
© SAP AG 2005, SAP Best Practices Content in Solution Manager 27
Building Block Description provides
scope of Building Block
Configuration Guide contains all necessary
configuration activities for the Building Block scope
Can be used for documentation purposes or for
manual configuration via IMG
Configuration – SAP Best Practices Installation Assistant
Use Installation Assistant for easy and highly automated Configuration
SOLAR02
Realization
© SAP AG 2005, SAP Best Practices Content in Solution Manager 28
The SAP Best Practices Installation Assistant …
Þ … is a new tool that simplifies and automates the
regular Building Block based installation process for
SAP Best Practices
Þ … replaces error-prone manual installation steps and
provides a detailed installation log that allows for
quick trouble shooting
Þ … combines high flexibility with a high level of
automation during the installation procedure
Þ … checks for technical prerequisites to avoid errors
upfront
Þ … complements the traditional installation process
using an improved, role-based approach
Þ … comes free of charge as part of every SAP Best
Practices delivery that is based on mySAP ERP 2004
Þ … will be included with the standard Configuration CD
Test – Business Process Procedures
Walk through configured Scenarios by using the Business Process Procedure
A Business Process
Procedure is a detailed
step by step
description for walking
through a configured
scenario.
It can be used for
demo, testing or end
user documentation
purposes.
SOLAR02
Realization
© SAP AG 2005, SAP Best Practices Content in Solution Manager 29
Additional Information
Selfstudy – Learning Maps for SAP Solution Manager:
www.service.sap.com/rkt-solman
For more information, refer to the SAP Service Marketplace:
© SAP AG 2005, SAP Best Practices Content in Solution Manager 30
For more information, refer to the SAP Service Marketplace:
www.service.sap.com/solutionmanager
For detailed information on SAP Best Practices please refer to SAP
Service Marketplace and the SAP Help Portal:
http://service.sap.com/bestpractices.
http://help.sap.com ¬ ¬¬ ¬SAP Best Practices
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© SAP AG 2005, SAP Best Practices Content in Solution Manager 31
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