SAP CRM ONLINE TRAINING IN INDIA

BECOME A SAP CRM CONSULTANT & JOB PROFILE

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SAP CRM ONLINE TRAINING CLASSES
SAP CRM Contents
 Who Is A SAP CRM Consultant

 Introduction To SAP CRM
 SAP CRM Consultant Roles
 SAP CRM Tasks
 Key Skills Required
 SAP CRM Career Opportunities

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SAP CRM ONLINE TRAINING COURSES
Who Is A SAP CRM Consultant
 SAP CRM Consultant – Specialized in SAP Customer

Relationship Management

 SAP CRM application - addresses short-term imperatives to

reduce cost and increase decision-making ability thereby
achieving differentiated capabilities

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SAP CRM ONLINE TRAINING IN PUNE
SAP CRM Module:
 SAP CRM key functions include front office functions, end-to-end

industry-specific processes via marketing, sales, service and various
other channels.
 SAP CRM key functions are linked to fields of marketing, sales and

service.
 Contact channels - Interaction center, web channel (e-commerce),

field applications and partner channel management.

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SAP CRM ONLINE TRAINING CHENNAI
SAP CRM Consultant
Responsibilities
 Analyze business processes and

customer needs.

 Translate the requirements into

 Act as first point of contact for

key users for SAP CRM support

 Create documentation on all

implemented solutions

functional design specifications
for SAP CRM system setup
 Develop SAP CRM training
through configuration and
material for the business key
development
user

 Drive integration testing of

business processes within SAP

 Conduct key user training

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SAP CRM ONLINE TRAINING IN KOLKATA
SAP CRM Consultant Tasks:
 CRM Functional consultant interacts with the customer.
 Configuration of CRM system to meet customer business process

requirement .

 Basic settings like transaction types, status profiles, partner

determination, org determination etc.

 Master data like business partner related field grouping
 Middleware settings, configuration for replication of data with R/3 etc

also done by functional consultants.

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SAP CRM ONLINE TRAINING IN HYDERABAD
Key Skills
 CRM :SAP CRM EHP1 WebUI, SAP CRM 7.0 Web UI,SAP CRM, ABAP, BOL,
GENIL, BSP Workbench, AET, Transaction Launcher, One Order framework,
Base Customization.
 Tools : Debugger
 Interfaces : BAPI, BADI and RFC
 ABAP Dictionary
 ABAP Reports

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SAP CRM ONLINE TRAINING IN BANGALORE

SAP CRM Career Opportunities
 Bachelor’s degree (master’s degree preferred) in computer

science and a certification in SAP CRM
 Given SAP's grasp on the market for high-end ERP installations,

the slice of this market for certified SAP professionals will
continue to grow, according to SAP.

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SAP CRM ONLINE TRAINING IN UK
 Sap CRM Technical Online Training TOPICS :
 CRM Field(Mobile)
 CRM Webchanne
 Scenarios in CRM Marketing Scenarios
 Service Scenarios
 CRM General
 CRM Technical Topics
 CRM Project management

SAP CRM ONLINE TRAINING IN USA
Sap CRM Functional Online
Training Overview :
 C.R.M. is an acronym for Customer Relationship

Management. It is an authoritative database system
principally focusing on the management of a business'
client database.
 SAP CRM (Customer Relation Management) is yet another
aspect of the SAP. This too has been in a great demand, and
companies are pretty much eager to have their employees
copiously trained at it. For this reason SAP CRM training
opportunities are not less by any means.

We Offer You:

1. Interactive Learning at Learners convenience
2. Industry Savvy Trainers
3. Learn Right from Your Place
4. Customized Curriculum
5. 24/7 system access
6. Highly Affordable Courses
7. Support after Training
a. Resume Preparation
b. Certification Guidance
c. Interview assistance

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Contact: 91-9052666559
E-mail: [email protected]

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