SAP License Key Best Practices

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SAP License Key Best Practices

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SAP License Key
Best Practices
Requesting and installing license keys in various scenarios

License Key Scenarios Overview
Initial
implementation

Hardware
exchange

Homogeneous
system copy

Heterogeneous
system copy
OS/DB migration

Upgrade

ABAP system
Basis 7.0

ABAP system
Basis 7.0

ABAP system
Basis 7.0

ABAP system
Basis 7.0

ABAP system
Basis 7.0 to >7.0

ABAP system
Basis <7.0

ABAP system
Basis <7.0

ABAP system
Basis <7.0

ABAP system
Basis <7.0

ABAP system
Basis <7.0
to 7.0

Java system

Java system

Java system

Java system

Java system

Emergency
situation

Emergency
situation

Emergency
situation

Emergency
situation

Emergency
situation

For additional information, go to: www.service.sap.com/licensekey
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Customer

2

Initial Implementation ABAP System Basis 7.0
1.

When a system is installed for the first time, a temporary license key is automatically created.
1. Validity: 90 days for release 7.11 or higher; 28 days for lower releases
2. After this period has expired, you can log on to the system with user SAP*.

2.

Determine the hardware key using transaction SLICENSE. Alternatively, you can determine the
hardware key on the operating system level by using saplikey –get .

3.

Apply for the permanent license key on SAP Service Marketplace at www.service.sap.com/licensekey

4.

The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key by using transaction SLICENSE, or install it on operating system
level using saplikey –install.

SAP system

Temporary license key
provided automatically

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Determine the hardware key using SLICENSE
or saplikey-get

Install the permanent license
key

Request a permanent
license key
Customer

3

Initial Implementation ABAP System Basis <7.0

1.

When a system is installed for the first time, a temporary license key is automatically created.
1. Validity: 28 days
2. After this period has expired, you can log on to the system with user SAP*.

2.

Determine the hardware key using transaction SLICENSE. Alternatively, you can determine the
hardware key on the operating system level by using saplicense –get .

3.

Apply for the permanent license key on SAP Service Marketplace at
www.service.sap.com/licensekey

4.

SAP system

The permanent license key will be sent to you by email or you can download it from SAP
Service Marketplace. Install the license key using transaction SLICENSE. Alternatively, use the
command saplicense –install on operating system level.

Temporary license key
provided automatically

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Determine the hardware key using SLICENSE
or saplikey-get

Install the permanent license
key

Request a permanent
license key
Customer

4

Initial Implementation Java System
1.When a system is installed for the first time, a temporary license key is automatically created.
Validity: 90 days for Java-only systems with 7.10 SP3 Patch 02 or higher; 30 days for lower releases
After this period has expired, you can log on to the system with user SAP*

Determine the hardware key using SAP NetWeaver Administrator or Visual Administrator
Apply for the permanent license key on SAP Service Marketplace at ww.service.sap.com/licensekey
The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key in your system using the appropriate licensing tool:
SAP NetWeaver Administrator
Visual Administrator

SAP system

Temporary license key
provided automatically

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Determine the hardware key using SLICENSE
or saplikey-get

Install the permanent license
key

Request a permanent
license key
Customer

5

Emergency Situations During an Initial Implementation
Situation
Your temporary license key has expired and you cannot request a permanent license key in SAP Service
Marketplace.
What should you do?


If you are experiencing production standstill, create a message with priority "very high" on component
XX-SER-LIKEY.

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Customer

6

Hardware Exchange ABAP System Basis
1.

7.0

On the new hardware, log on to the system with user SAP*. Use transaction SLICENSE to generate
a temporary license key. You must perform the subsequent steps and install a permanent license
key within four weeks of generating the license key.

2.

Determine the hardware key for the new hardware using transaction SLICENSE. Alternatively, you
can determine the hardware key on the operating system level by using saplikey –get .

3.

Request a permanent license key for the new hardware in SAP Service Marketplace
at www.service.sap.com/licensekey. This is a new license key for an existing system.

4.

The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key by using transaction SLICENSE, or install it on operating system
level using saplikey –install.

Old hardware
New hardware

Generate temporary license
key

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Determine the hardware key using SLICENSE
or saplikey-get

Install the permanent license
key

Request a permanent
license key
Customer

7

Hardware Exchange ABAP System < Basis 7.0

1.

On the old hardware, use transaction SLICENSE to generate a temporary license key. Alternatively,
use the command Saplicense –temp on operating system level to generate the license key. You can
then also operate the new hardware for 4 weeks using this license key.

2.

Determine the hardware key for the new hardware using transaction SLICENSE. Alternatively, you can
determine the hardware key on the operating system level by using saplicense –get .

3.

Request a permanent license key for the new hardware in SAP Service Marketplace at
www.service.sap.com/licensekey. This is a new license key for an existing system.

4.

The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key using transaction SLICENSE. Alternatively, use the command
saplicense –install on operating system level.

Old hardware

Generate temporary license
key

New hardware
SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

© SAP 2007 / Page 8

Determine the new hardware key using
SLICENSE or saplicense -get

Install the permanent license key

Request a permanent license
key
Customer

8

Hardware Exchange Java System

1. Determine the hardware key using SAP NetWeaver Administrator or Visual Administrator
2. Request a permanent license key for the new hardware in SAP Service Marketplace at
www.service.sap.com/licensekey. This is a new license key for an existing system
3. The permanent license key will be sent to you by email or you can download it from SAP Service
Marketplace. Install the license key in your system using the appropriate licensing tool:
•SAP NetWeaver Administrator
•Visual Administrator
Note: It is not possible to generate a temporary license key for a hardware exchange.

Old hardware
New hardware

Determine the new
hardware key

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

© SAP 2007 / Page 9

Install the permanent license key

Request a permanent license key
Customer

9

Emergency Situations
During a Hardware Exchange
ABAP
The temporary license key cannot be generated due to one of the following reasons: no permanent license key was installed;
the last log-on was longer than 4 weeks ago; or the system was generated from a copy.

• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority 1
message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
The temporary license key was created, but you forgot to request a permanent license key
• Solution: Request a permanent license key in SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority 1
message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

JAVA
•Apply

for your permanent license key on SAP Service Marketplace. You will normally receive your license key
very soon afterwards. At the very latest, you will receive it within three working days.

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Customer

10

Homogeneous System Copy SAP NetWeaver AS

7.0

Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key on SAP Service Marketplace.
3.) Install the permanent license key in the target system.

Emergency procedure if there is no temporary license key in the target system after the system has been copied
1.) Log on to the system with user SAP*
2.) Delete the invalid license key in SLICENSE, choose Delete license or, as of release 7.0 SP3, use saplikey –delete on operating system
level.
3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or use saplikey install

Source system

Copy system

Target System

License key that is valid for 4
weeks is provided

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Delete any remaining license
keys that are not valid

Install the requested license
key

Request a new/permanent
license key

Customer

11

Homogeneous System Copy SAP NetWeaver AS <7.0
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key with the new data on SAP Service Marketplace.
3.) Install the permanent license key in the target system using SLICENSE or saplicense –install.

Emergency procedure if there is no temporary license key in the target system after the system has
been copied
1.) Log on to the system with user SAP*
2.) In SLICENSE, choose Delete license and delete the invalid license key
3.) In SLICENSE, install the permanent license key that you obtained on SAP Service Marketplace
If the target system has the same SID as the source system, you must delete the license key before installing the new key in
the target system.

Source system

Copy system

Target System

License key that is valid for 4
weeks is provided

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Delete any remaining license
keys that are not valid

Install the requested license
key

Request a new/permanent
license key

Customer

12

Homogeneous System Copy of Java System
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key on SAP Service Marketplace using the new data.
3.) Install the permanent license key in the target system.

Source system

Copy system

Target System

License key that is valid for 4
weeks is provided

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Install the requested license
key

Delete any remaining license
keys that are not valid

Request a new/permanent
license key

Customer

13

Emergency Situations During a Homogeneous System
Copy

ABAP
•The

temporary license key cannot be generated due to one of the following reasons: no permanent license
key was installed; the last log-on was longer than 4 weeks ago; or the system was generated from a copy.
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority 1
message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
•The

temporary license key was created, but you forgot to request a permanent license key
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority 1
message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

JAVA
•Apply

for your permanent license key on SAP Service Marketplace. You will normally receive your license
key very soon afterwards. At the very latest, you will receive it within three working days.

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Customer

14

Heterogeneous System Copy OS/DB Migration SAP
NetWeaver AS 7.0
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key with the new database or operating system in SAP Service Marketplace.
3.) Install the permanent license key in the target system.

Emergency procedure if there is no temporary license key in the target system after the system has
been copied
1.) Log on to the system with user SAP*
2.) Delete the invalid license key in SLICENSE, choose Delete license or, as of SP3, use saplikey –delete on operating system level.
3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license or use saplikey install

Source system

Copy system

Target System

License key that is valid for 4
weeks is provided

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

If any license keys remain,
delete them

Install the requested license
key

Request a new/permanent
license key

Customer

15

Heterogeneous System Copy OS/DB Migration SAP
NetWeaver AS < 7.0
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key with the new database or operating system in SAP Service Marketplace.
3.) Install the permanent license key in the target system.

Emergency procedure if there is no temporary license key in the target system after the system has
been copied
1.) Log on to the system with user SAP*
2.) In SLICENSE, choose Delete license and delete the invalid license key
3.) In SLICENSE, install the permanent license key that you obtained in SAP Service Marketplace
If the target system has the same SID as the source system, you must delete the license key before installing the new key in the
target system.

Source system

Copy system

Target System

License key that is valid for 4
weeks is provided

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Delete any remaining license
keys that are not valid

Install the requested license
key

Request a new/permanent
license key

Customer

16

Heterogeneous System Copy OS/DB Migration with a Java
System
Create a system copy using the SAPInst installation program
1.) The target system contains a license key that is valid for 4 weeks.
2.) Request a permanent license key in SAP Service Marketplace with the new database or operating system.
3.) Install the permanent license key in the target system.

Source system

Copy system

Target System

License key that is valid for 4
weeks is provided

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Install the requested license
key

Delete any remaining license
keys that are not valid

Request a new/permanent
license key

Customer

17

Emergency Situations During a Heterogeneous System
Copy – OS/DB Migration

ABAP
•The

temporary license key cannot be generated due to one of the following reasons: no permanent license
key was installed; the last log-on was longer than 4 weeks ago; or the system was generated from a copy.
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority 1
message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
•The

temporary license key was created, but you forgot to request a permanent license key
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority 1
message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

JAVA
•Apply

for your permanent license key on SAP Service Marketplace. You will normally receive your license
key very soon afterwards. At the very latest, you will receive it within three working days.

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Customer

18

Upgrade ABAP System from 7.0 to >7.0
Carry out the upgrade according to SAP Upgrade Guide
1.) The existing, non-digital license key remains valid.
2.) Request a permanent, digital license key on SAP Service Marketplace with the existing release.
3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose
Install license or use saplikey -install

Source system

Carry out the upgrade

Target System

Valid license key is available

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Install the requested license
key

Request a digital/permanent
license key

Customer

19

Upgrade ABAP System from <7.0 to 7.0
Carry out the upgrade according to SAP Upgrade Guide
1.) The existing, non-digital license key remains valid.
2.) Request a permanent, digital license key on SAP Service Marketplace with the existing release.
3.) Install the permanent license key that you obtained from SAP Service Marketplace: In SLICENSE, choose Install license
or use saplikey -install

Source system

Carry out the upgrade

Target System

Valid license key is available

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Install the requested license
key

Request a digital/permanent
license key

Customer

20

Upgrade
JAVA System
Carry out the upgrade according to SAP Upgrade Guide
1.) As of Web AS 6,40, the existing license key remains valid after the upgrade. For lower releases, you must request a new
license key.
2.) Request a permanent license key on SAP Service Marketplace with the existing release.
3.) Request a permanent license key on SAP Service Marketplace and install it in SAP NetWeaver Administrator (Visual
Administrator)

Source system

Carry out the upgrade

Target System

Valid license key is available

SAP Service
Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Install the requested license
key

Request a permanent license
key

Customer

21

Emergency Situations During an Upgrade
ABAP
•There

is no valid license key in the system after the upgrade
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority 1
message on component XX-SER-LIKEY, requesting a license key that is valid for one week.
You can always log on to the system with user SAP* to create a temporary license key (using saplicense –
temp, saplikey –temp, using SLICENSE)

JAVA
•There

is no valid license key in the system after the upgrade
• Solution: Request a permanent license key on SAP Service Marketplace and install it
• If there are problems with authorizations: If you are experiencing production standstill, create a Priority 1
message on component XX-SER-LIKEY, requesting a license key that is valid for one week.

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Customer

22

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