Strategic HRM- Work Force Diversity (IIPM Bangalore)

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Strategic Human Resource Management

Workforce Diversity & Affirmative Action

SS 2009-2011, HRM IIPM, Bangalore 31 July 2010

Pratibha S Prerna Goyal Prayag Sunder

Diversity

Diversity Value Chain

Nokia
Our View of an Inclusive Work Environment ‡ Each Nokia employee shares the responsibility for inclusiveness. ‡ We seek, respect, value, and benefit from differences. ‡ Inclusiveness is visible in management decisions and behavior, and in the way we relate to employees, customers, and business partners. ‡ Our relationships are based on mutual respect and awareness of individual differences.

Examples: Infosys
³We

see challenges as opportunities to create an inclusive work culture where everybody enthusiastically takes ownership for the future of the corporation and becomes a change agent in transforming the organization.´ - N.R.Narayana Murthy, Chief Mentor, Infosys

‡ Diversity as most important assets : ‡ Success depends on collaborative distributed development model ‡ Vision : create an inclusive work place and leverage the power of diversity ‡ Core Values : C-LIFE

‡ Winning Strategy: Managing Difference: ‡ Equal opportunity employer ‡ Recruitment and promotion policies are based on Meritocracy

‡ Promotion of diversity and inclusivity through : ACTION ‡ A: Audit inclusivity and diversity level ‡ C: Create change agent ‡ T: Train the managers ‡ I: Initiate and implement alternative work models ‡ O : Organize and assist affinity group ‡ N : Network with external bodies to benchmark practices.

‡ Bringing employees together through inclusion programs :

Infosys Women¶s Inclusivity Network( IWIN)

Infyability

Family Matter Network

Google
‡ ‡ ‡ ‡ Other communities: AAGN LGBT BGN(Black Googler network)

IBM
‡ ‡ ‡ ‡ IBM Equal Opportunity Diversity Flexibility Culture

Challenges of Diverse Workforce
‡ ‡ ‡ ‡ Communication Resistance to change Discrimination Stereotypes and preconceptions

Benefits
‡ Increased adaptability ‡ Broader service range ‡ Variety of viewpoints ‡ More effective execution

Recommended Diversity In The Workplace Solutions Include
‡ Ward off change resistance with inclusion. ‡ Foster an attitude of openness in your organization

Demonstrate the Following Behaviors
‡ Learn the professional aspirations of all team members and support their efforts to achieve them. Create opportunities for highly talented employees to be exposed to leaders who may not otherwise interact with them. Create cross-functional teams Volunteer for community projects that teach tolerance, both directly and indirectly Delegate fairly

‡

‡ ‡

‡

Actions that Make a Difference
‡ Talk privately with each of your employees ‡ Ask your staff about their preferences ‡ Take your staff to lunch

Issues That Can Divide Us
 Language Differences  Differences in Values and Etiquette  Tone of voice  Clustering

Solutions to Culturally-Rooted Conflicts
 Ask Questions  Seeking Commonalities  Do not project your own culture onto others  Communicating Respect

Diversity Rules: How to Interact with Colleagues from Different Backgrounds
 Don¶t make assumptions  Be aware of formal versus informal work environments.

Thank You

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