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Technical support or maintenance technician or electronics techn

Published on June 2018 | Categories: Documents | Downloads: 0 | Comments: 0
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Russell W. Gedecke 7504 Prince Street * Citrus Heights, California 95610 Home: 916.726.6973 Cell: 916.622.4301 [email protected] MAINTENANCE TECHNICIAN PROFESSIONAL Repair * Calibration * Preventive Maintenance * Equipment & Process Development / Improvement * Purchasing * Tool Install * Staff Training & Development * Cost Reduction * Environmental & Safety Compliance * Reporting * Continuous Improveme nt * Troubleshooting * Customer Service * Tool Installation Astute analyst and creative problem solver. Personable, articulate and persuasiv e. Able to formulate best solutions based upon complex maintenance requirements to lower costs, improve bottom line profitability, and ensure high customer sati sfaction and loyalty. A skilled relationship builder and staff trainer. Equipmen t repair utilizing root cause analysis and resolution with little or no impact t o production schedules and client expectations. CAREER TRACK ELEVATOR CONTROLS TECHNICAL ANALYST

Sacramento, California 2009-Present

Provide quality technical phone support service and onsite support to analyze an d verify proper operation of elevator control, motor drives and hoistway hardwar e. Maintain and enhance excellent customer relations communicating in simple, co ncise and accurate terms while working both independently and as part of a team. *Interpret schematics and troubleshooting to component level. *Work with customer to assist in installations, troubleshooting and in the field modification. *Make Parameter and on the fly adjustments for a variety of AC and DC drives *Communicate technical information to customer, explain how to do required safet y testing *Thoroughly document details of customer interactions and share with peers *Feedback to Quality Control and Engineering issue discovered in the field and p roduction. INTEL CORPORATION Folsom, California SENIOR MAINTENANCE TECHNICIAN 2003 - 2008 Provide maintenance support for installation of new equipment, exceeding custom er needs. Drive continuous improvement of machine availability, maintainability, and reliability by utilizing indicators and root cause analysis that provides c ustomers with dependable equipment., including interfacing directly with vendors and across departments. *Repair, maintain & Calibrate production equipment. *Mentor maintenance technicians and peers. *Perform Job Task Analysis, Best Known Method (BKM), and Response Flow Chart (RF C) processes. *Promote high level of workplace safety as Safety Officer focused on tool / work station ergonomic issues, and personally signed off on tool safety and resolve i ssues in a timely manner. *Implemented equipment ownership program, training certification and Train the T rainer programs to ensure high level of staff competencies critical to mission f ulfillment.

MAINTENANCE SPECIALIST 1997 - 2003 Championed projects resulting in significant cost savings, production improvemen ts, and maximized factory output at domestic and overseas facilities, with stron g focus on tooling requirements with zero negative impact to ongoing production activities. *Led teams developing and implementing processes and methods installing and corr elating tools reducing task time from 2 weeks to 3 days. *Identifying root cause, providing containment, and implementing process and too l solutions resulting in minimal customer delays. MAINTENANCE TECHNICIAN 1990 - 1997 Effectively managed weekend shifts. Analyzed needs and prioritized production ta sks, trained technicians and operators to high levels of competencies, and troub leshot, repaired, maintained, and calibrated test, sort, finish, and burn in equ ipment. Served as a member of the Emergency Response Team. *Wrote equipment Preventive Maintenance and calibration specifications. *As required, assisted engineers in resolving issues encountered over weekends i n a timely manner. MILITARY SERVICE United States Navy Electronics Technician School * Electronics School Honorable Discharge REFERENCES AND FURTHER DATA PROVIDED UPON ESTABLISHMENT OF MUTUAL INTEREST

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