Centre for Technology & Engineering
Application(C-TEA)
Mysore
Campus
Training Programme on
Technical writing
05/06/2014 – 06/06/2014
Code CE041
Rev/Date: 01/06-06-2014
Centre for Technology &
Engineering
Application
(C-TEA)
Center for Technology
& Engineering
Mysore
Campus
Application (C-TEA) Mysore Campus
KIADB Industrial
IndustrialArea
Area
KIADB
Hebbal––Hootagalli
Hootagalli
Hebbal
Mysore
Mysore––570018,
570018,INDIA
INDIA
www.larsentoubro.com
www.learning.ltindia.com
Technical Writing
Required writing skills for professionals
involved in technically oriented jobs
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Technical Writing
Technical writing is a specialized, structured way of writing, where
information is presented in a format and mannerthat best suits the cognitive
and psychological needs of the readers, so they can respondto a document as
its author intendedand achieve the purposerelated to that document.
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Thus, it is writing formatted and shapedto make reading as simple,
poignant, unequivocal, and enjoyable as possible (i.e., user friendly).
A good technical writer can writeabout a complicated technical subject or
task in ways that almost anyone can understand.
Precision in technical writing tends to be critical because if anything is
described incorrectly, readers may act improperly on what is said, causing
mistakes and problems at work.
From GNU Free Documentation License
Power of Communication
Letter to Robert Hooke(15 February 1676)
“If I have seen further it is by standing on
the shoulders of giants”
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Emails, letters, and memoranda–Documents for communicating
information or persuading recipient to accomplish a certain task.
Letters for external and memoranda for intra-business
communication
Technical reports–Document providing information, instructions,
and analysis on tasks
Proposals–Document that describes the purpose of a project, the
tasks that will be performed in the project, the methods used to
complete the project, and finally the cost of the project
Instructions and procedures–Documents that help either
developers or end users operate or configure a device or program.
White papers–Documents written for experts in a field describing
a solution to a technological or business challenge or problem
Press releases–Document that describes the product’s functions
and value to the public
Descriptions–Shorter explanations of procedures and processes
that help readers understand how something works
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Résumés and job applications–Technical documents used in a
professional setting to inform readers of the author’s credentials
Manuals
Customer
June, 2014
Specifications–Design outlines that describe the structure, parts,
packaging, and delivery of an object or process in enough detailthat
it can be reconstructed
Technical Writing
The “Technical”Part
The author should be in command
Domain Knowledge
What is the work all about
Significance/Importance of the work
Current knowledge
Vocabulary
Contents
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Writing Process
What?
How?
Learning?
What to show
Best way to show
Proper sequence of information
June, 2014
“Put it before them briefly,so they will read it, clearly,so they will
appreciate it, picturesquely,so they will remember it, and above
all, accurately,so they will be guided by its light.”
Writing/Drafting
-- Joseph Pulitzer
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Effective writing is writing that works. It does the job without
anyone having to ask for further explanation. If it informs, itdoes
so clearly –the reader does not have to ask for more information.
Reading
Thinking
Revising
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Editing
– Elizabeth Murphy
Effectiveness
Publishing
What is meant is what said
What is said is what is understood
June, 2014
Writing a Draft
a preliminary version of a piece of writing
http://www.thefreedictionary.com/draft
Do
Why organise?
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Provides an outline to follow
Aids in the process of writing
Presents material in a logical form
Shows the relationships among ideas in your writing
Constructs an ordered overview of your writing
Defines boundaries and groups
A basic or essential quality or element determining intrinsic nature
http://www.thefreedictionary.com/principlez
or characteristic behavior
Consideration for Audience
“Standards of conduct and moral judgment”
--Webster’s !ew World Dictionary of the American Language
Person for which this document is being created
Person’s expectations
Person’s level of understanding of topic of communication
Purpose of the report
What the report has to accomplish
Every part of the report should contribute to this purpose
Style, word choice, language, sentences, details . . . . .
Language
Principles of Technical Writing
Clarity
Ease with which reader can understand the content
Choice of words, logical relationship between ideas and
between sentences . . . . . .
Headings, terminology, subject development, simple sentences
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Clarity = f(Audience)
Audience
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Conciseness
Compact, but with clarity and accuracy
Low word count
Avoid unfamiliar words and long sentences
June, 2014
In rhetoric, the listeners or spectators at a speechor performance, or
the intended readershipfor a piece of writing.
Know Your Audience (KYA)
http://grammar.about.com/od/ab/g/audiencterm.htm
Obvious? But overlooked
Intelligent but uninformed
What does the user know ?
What does the user want to know
“Tell me something new about something I care about.”Barbara Frum
what the product does
how to install it
how to configure it
how to use it
how to respond to alarms
how to maintain the product
June, 2014
Do not Assume –Low or High
Why? What? How much?
After the Audience analysis
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Add and/or change level of examples
What is new in this work
What is the problem
What Important results
What will be the benefit
have been found
What approach is being used
When will be done
How much it will cost
Audience?
Who is going to read the report?
What is the level of their current knowledge?
How much information is needed?
What background information to include?
Why is the reader reading the report? Interest?
How can I pique reader’s interest
Is the document supposed to inform or convince?
How much time does the reader have to read it?
What if the audience is diverse?
Technicians:,High level of practical knowledge about
technology/product
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Executives:,Business decision makers with little technical
knowledge likely
2 onspecialists:,Least technical knowledge of all. Potential
user/decision maker
A mixed group
Add information readers need, omit they do not need
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Supplemental information
Other demographic characteristics
age groups, type of residence, area of residence,
sex, political preferences, and so on
https://www.tu-chemnitz.de/phil/english/chairs/linguist/independent/kursmaterialien/TechComm/acchtml/aud.html
June, 2014
“This report, by its very length, defends itself against the
risk of being read”
Omit information your readers do not need
Change the level of the information you currently have
Add examples to help readers understand
Winston Churchill
Change the level of your examples
Problem of conciseness
Change the organization of your information
Strengthen transitions
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Write stronger introductions--both for the whole document and for major sections
Create topic sentences for paragraphs and paragraph groups
Change sentence style and length
Work on sentence clarity and economy
Use more or different graphics
Break text up or consolidate text into meaningful, usable chunks
Reading
"I'm sorry this letter is so long. I didn't have time to
write a shorter one."
Pascal
How concise?
Clarity before Brevity
Add cross-references to important information
Use headings and lists
Use special typography, work with margins, line length, line spacing, type size, & type style
https://www.tu-chemnitz.de/phil/english/chairs/linguist/independent/kursmaterialien/TechComm/a
June, 2014
How to be Brief?
• Focus on communicating the essential message to the reader
The relationship between the nature of salt water to fresh water
in the Edgartown Great Pond that fluctuates often is extremely
important to everyone including scientists, residents, and
environmentalists on Martha’s Vineyard.
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Brevity
The fluctuating salinity of EGP concerns many
environmentalists, scientists, and residents.
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The fluctuating salinity of EGP concerns
everyone on Martha’s Vineyard.
The fluctuating salinity of EGP concerns all on
Martha’s Vineyard.
June, 2014
Nobody reads tech material for pleasure. They want whatever
information they're seeking as quickly as possible, delivered in a
simple straightforward mannerrather than a pleasant manner. No
similes, no metaphors, no unnecessary adjectives or adverbs, just the
facts or instructionsthey're looking for
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1.Reduce long clauses to shorter phrases
Flutter which was regarded as a minor problem in 1940’s
has grown in importance.
Flutter, regarded as a minor problem in 1940’s, has grown
in importance.
http://grammar.about.com/od/words/a/redundancies_2.htm
3.Avoid empty openers
There is no change in pattern of stress variation with
reduction in time step size(15)
Reduction in time step size does not affect the pattern of
stress variation (13)
4.Limit use of modifiers
Very few works are reported on the analysis of inertia
induced stresses in a connecting rod. (16)
Few papers reporting analsyis,of inertia induced streese,in
a connecting rod (14)
5.Avoid redundancies
(actual) facts, (advanced) preview, assemble (together),
revert,(back), connect,(together), (constantly) maintained,
could,(possibly), eliminate,(all together), equal,(to one
another), (final) outcome, few(in number), FEA(analysis)
June, 2014
• Remember your audience
Know their level of knowledge and stay above
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l/2
Brevity/Conciseness
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Use of substandard material is known to increase propensity of
corrsionin steel structures
Use of substandard material causes rusting in steel structures
Rusting in steel structures is caused by use of substandard
material
have a tendency to
tend to
→
some of the people
some people
→
have a tendency to
tend to
→
?s
cuo
F
Water quality in Hawk River declined in March. This decline
occurred because of the heavy rainfall that month. All the extra
water overloaded Tomlin county’s water treatment plant.
Water quality in Hawk River declined in March because
heavy rainfalls overloaded Tomlin County water
treatment plant.
Delete words that mean little or nothing
kind of, actually, basically, generally, various, individual ….
Delete word with withsimilar meaning
Each and every, first and foremost, full and complete ….
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Delete words implied by other words
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Red in colour, unexpected surprise, past history, personal opinion
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Replace phrase with a word
In the event of (if), the reason for (why), concerning the
matter of (about) ….
Change negative to affirmative
Not different (same), not similar (different) ….
• Use as few and simple words/expressions as possible
9.Avoid empty phrases
Coming to the point, It is important to note, All in all, To
reiterate, It can’t be overemphasized that, We have to not
especially that, Basically, In the final analysis, ………
Long sentences
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• Remove redundancy
High school students should have the right to vote
10.Trim long sentences
Slide 46
• Use as few and simple words/expressions as possible
8.Keep it simple
At this moment in time, students who are matriculating
through high school should be empowered to participate in
the voting process
6.Restructure information
A comparison was made between the results of analyses for
different rotational speed.
Results of analyses for different rotational speed were
compared
. Where possible, use active voice
Analysis was carried out using Software 1
Software 1 was used for analysis
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Find the diplacementof the free end of a cantilever beam
subjected to a point load at its mid-span
A beam, with its displacement and rotation fixed at one end is
used to support a load acting over a small area half walalong
its length. Find the amount of distance the end of the beam
away from where its displacement and rotations are fixed
moves once the load is applied to the beam.
(already) existing
at(the) present (time)
(basic) fundamentals
(completely) eliminate
(continue to) remain
currently(being)
(currently) underway
(empty) space
had done(previously)
introduced(anew)
Example
Substitute
utilization
use
functionality
feature
facilitate
ause
finalize
end
aforementioned 7mentioned
individualized
individual
firstly, secondly, first, second
heretofore
previous
never (before)
none(atall)
now(atthis time)
period(oftime)
(private) industry
(separate) entities
start(out)
write(out)
(still) persists
mix(together)
Compliments are sometimes a pitfall for the tactless. Some people can’t say a simple thing
like “What a smart dress you’re wearing!”without sounding as though they thought all your
other dresses were horrors. Or they will say, “I’ve always loved that dress of yours,”in such a
way as to suggest to the others present that you’ve been wearing it since World War One.
(65)
Graceful compliments are a source of pleasure. Even awkward onesare kindly meant. When
given a compliment, accept it appropriately. Don’t say, “Oh, this old dress? It doesn’t even fit
properly!”
(31)
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There’s a subtle difference between “You have such beautiful hair!”which is praising a gift of
Nature, and “Your hair always looks so lovely!”which praises the owner’s care and skill.
Some people are embarrassed by any reference to their appearance, no matter how well-meant
or justified. Everyone, however, enjoys hearing that he’s looking well. No one (except a
hypochondriac) likes to hear that he looks tired, pale, or ill.
(70)
Tactless people have trouble delivering compliments effectively.They state them in a
manner that instead renders them insults. (18 words)
Accept compliments with the graciousness with which they are granted. (10 words)
More specific compliments are deemed more genuine. While some individuals become
embarrassed upon remarks about their appearance, everyone enjoyshearing he/she looks
well. (23 words)
June, 2014
PrècisWriting
a concise summary of essential points, statements, or facts
http://www.merriam-webster.com/dictionary/precis
Brief,rewording,of the important points,of a work
Paraphrasing?
Bulleted List?
Critique?
Cut and Paste?
1.Read
2.Summarise
3.Write
4.Edit
Clarity
Coherence --Cohesion
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• Brief, clear, concise without loss of meaning/spirit
• Well connected content
• Complete and self-contained
• True and faithful to ideas
• Simple, direct, grammatical and idomatic
June, 2014
To stick or hold together in a mass that resists separation
Cohesion:cA paragraph or section of text is cohesiveif the
sentences are well structured, well linked together and there
is no unnecessary repetition.
Cohere
http://www.thefreedictionary.com/cohering
Coherence
the quality of being logical and consistent
the quality of forming a unified whole
http://google-dictionary.so8848.com/meaning?word=coherence
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The quality or state of cohering, especially a logical,
orderly, and aesthetically consistent relationship of parts
Sentence to Sentence
Reference
Substitution
Paragraph to Paragraph
Connectors
Repetition
Ellipsis
Synonymy
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http://www.thefreedictionary.com/coherence
Reference Electric cars are silent.
These are also eco friendly
Substitution What the sources of forces?
I do not know one.
Connector BJP has won big.
But they have a big task ahead
Repetition “of the people, for the people and by the people”
Ellipsis
How are the new students? A lot (of the students) are quite sharp.
Synonymy 7
A piece of writing is coherentif it is
clearly organised and has a logical
sequence of ideas.
Related words –sound/noise, buy/purchase, speedily/quickly
Read, Read, Read
(keep a dictionary handy)
Listen
Newspapers, Short stories, Novels,
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Parallel structure
June, 2014
Sentences
Puzzles, tests
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Technical papers
Read, Read, Read
Listen
1 a:the way in which linguistic elements (as words) are put togetherto form constituents (as phrases or
clauses) b:the part of grammar dealing with this2:a connected or orderly system :harmonious
arrangement of parts or elements <the syntaxof classical architecture> http://www.merriam-webster.com/dictionary/syntax
Sentence Structure
Complex Sentence: An independent clause and one or more
dependent clauses
(simplest independent clause)
(Subject) (Predicate, verb –action/state of being)
I speak.
Subject
You listen.
Verb + Object
I read a book.
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(receiver of action)
Clause:
Group of related words with a subject and a predicate
Principal or Independent Clause –can function as a sentence
(Can connect to other clauses or phrases –use a semi-colon or a conjunction)
We shall overcome; we shall overcome one day.
We will take a break, and go for tea.
Although he invited me to the party,I do not want to go.
Compound-Complex Sentence: two complex sentences or one
simple and one complex sentence
Euro 2008 games are on TV.
Euro 2008 games are telecast on
These are telecast late at night.
TV late at night, but I am not
I am not able to watch them.
able to watch them.
Coordinating Conjunction
and, but, or, nor, neither, yet, for, or, and so
June, 2014
June, 2014
Punctuation and Quotation
Save him not let him die
Introduced by a subordinator, not a sentence
(not a sentence)
I wonder whether it is going to rain this evening (noun)
The person,who called me yesterday,came in today7(adjective)
As soon as this lecture is over,7I will go and check my mail7(adverb)
Time: before, after, when, until, while, as soon as, as long as.
Place: where, wherever
Purpose: so that, in order that, so
Cause: because, since
Condition: if, unless, provided that, except
Contrast: although, though, even though, despite, in spite of
Use of Commas
Does it make reading easier?
Does it eliminate the possibility of confusing the reader?
Compound Sentence: Two or more independent clauses joined by
coordinating conjunctions (and, but, or)
• To set off an introductory phrase which is longer than 3 or 4 words
After spending a full day in Mysore and surrounding areas, we returned back
JaipurRoyals did not have famous players.
They played well as a team.
They won DLF IPL trophy
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• To set off a non-restrictive clause in the middle of a sentence
(use on both ends)
JaipurRoyals did not have famous players, but they
played well and won the DLF IPL trophy
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Cricketers, who have not been performing lately, should be critically reviewed. M
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• To set off a non-restrictive appositives (use on both ends)
nd
Dr. Radhakrishnan, the 27President
of India, was a renowned scholar.
• To set off a non-restrictive expressions at the end of a sentence
The team selection was done at the last moment, behind closed doors
for creating a sense of balance or
Aluminiumhas better
contrast between two or more equally- corrosion properties, but it
important pieces of information.
is more expensive than steel
June, 2014
The team selection was done at the last moment, whichcaused travel problems
The team selection was done at the last moment, allowingno time for practice
June, 2014
• Use no punctuation to set off restrictive elements in the middle or
at the end of a sentence
People who live in glass housesshould not throw stones
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• Use the dash to set off a non-restrictive phrase or clause for clarity
June, 2014
ne
o
st
el
b
at
Following tests were performed:
addition
June, 2014
Neuter
tn
ed
u
st
ni
us
o
c
Singular
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We went to see the match; however we reached there after the goal was scored
Common
n
am
o
w
lr
ig
• Use a semicolon to separate main clauses which are not
joined by and, but, or, or nor
We first hiked up the mountain; there we cooked food.
Feminine
n
am
y
o
b
The college offered only Master’s degree for four years, but now it offers Ph.D. also
Slide 74
• Personal names: Pasteur (but pasteruized), James Watt (but 100
watt bulb (but 1 kW) but degrees Celsius)
• Titles: President Kalam, Chief Scientist XYZ (but XYZ, chief
scientist)
• Geographical names: Equator (but equatorial), North Pole,
Western Ghats, Himalayas, Ganges, Deccan Plateau, Sahara Desert
• Administrative names: India, Bangalore Development Authority,
Indian Army, Democratic Party (but democratic government)
• Public places: VidhanSoudha, White House
• Calendar/Time: January, Thursday, May Day, summer, winter
• Historical events: Quit India, Stone Age
June, 2014
Capitalisation
•Scientific names : Earth (earth –ground), Halley’s Comet, the Moon
(but moons of Jupiter), Biological names
• Acronyms: National Aeronautics Lab (NAL) butWhatyou see is
what you get (WYSIWYG)
• Abbreviation: Follow the original
Headline style: All Principal Words are Capitalised
• Articles (a, an and the), adverbs (at, by, for, of, in, up, on,and to)
and conjunctions (and, as, but, if, or, and nor) are not capitalised
• First and last word capitalised
• Both parts of a hyphenated word (High-Resolution)
• Abbreviations not capitalised
• Table headings, Figure captions
• List
June, 2014
Capitalisation
Sentence style: First word and proper nouns capitalised
• First word in a sentence
• Sentence enclosed in a parenthesis is not started with a capital
• First word after a colon is to be capitalised
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• Direct quote, not syntactically connected to the sentence starts
with a capital (Newton’s Law states Every body . . . ..)
• Quote, syntactically connected to the sentence does not starts with
a capital (The committee was formed to look into reasons . . . ..)
• Questions in a sentence may or may not be capitalised
June, 2014
Subject –Verb Agreement
Subject
Subject is Singular/Plural
Preposition
Word or word group that start a noun phrase
Verb
The verb should be Singular/Plural
Next week we will meet at10 am. Duringthe session, the cell
phones should be switched off. We will again meet inthis room.
The form of verb should not be decided by the noun preceding it
In the alternative mesh the number of elements are
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Subject Verb
Subject
Slide 88
Noun Verb
of time –7in, at, up to, after, ago, by, since, from …to, on, within,
during,
of position and direction –7in, at, above, behind, in front of, into,
around, next to, round, to, through,
over, off, outside, up
Verb
preposition
Noun
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Appropriate preposition for appropriate verb and noun
I live in Bengaluru
He lives on junkfood
Advice from many prominent doctors and specialists is being solicited
June, 2014
I was standing on the top of the mountain
I climbed to the top of the mountain
Running down the street I saw the thief
I saw the thief running through my binoculars
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&
L
Verb
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Automobile engines produce mechanical energy from fossil fuel byburning.
L
On a crash event passenger compartment should not deform for occupant safety
Engine is the heart of the any automobile body, which generates power for the
movement of the vehicle
Moon will be a source of helium-3, which is a potential source of nuclear energy
and other rare metals and minerals.
Misplaced/Dangling modifiers
Name the actress who started her career only when she was 16.
Name the actress who started her career when only she was 16.
Name the actress who started her career when she was only 16.
Data Presentation
Only India’s five-star airline offers you a daily direct flight between B & V
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Thermal analysis was carried out on uncoated and ceramic coated piston to
verify the temperature changes at the ceramic coated regions using ANSYS
Miscellaneous
Vernacular,constructions
The results are shown in the below figure.
The line got cut
No one is lifting the phone
The phone is engaged
Chop it into small smallpieces
Rain is coming.
Very less price
The car when hits the other car
June, 2014
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Slide 95
Data as Column Plot
diary/dairy
groove/grove
affect/effect
its/it’s
miner/minor
to/too/two
vice/vise
descent/decent
wiper/viper
than/then
your/you’re
Caption (self-explanatory)
Appropriate type
Layout
Formatting
Provides required information
Readability/Visibility
Ease of extracting information
Close to the point of reference
Types of Charts
Line Chart: Trend of variation of dependent variable
To present data concisely and efficiently
Pie Chart: Contribution of each item to the total
Tables are commonly used in collecting and organizing
raw data during an experiment and also for representing
final data to be included in a paper or report.
Raw Data
ro ri V d
Greek Symbols --Standard
Develop a convention of scalars, vectors and tensors
Use equation writer for proper typing of equations
1
Knowledge of numerous software tools
Good Vs Bad writing: This is subjective. 2o one is perfect.
T
(Not an excuse to meet the minimum requirement)
4 AE
L
K e 2
B B d
2
L 1
June, 2014
The Chicago Manual of Style (Hardcover)
by University of Chicago Press Staff
Consistency
Format:
• Proper
Font
Alignment
Numbering
Numbers ((26100169Pa)/(26.12349 MPa))
Super and sub-scripting
Units (mm not Mm, MPa not mPa)
Placement of figures, etc.
Documentthat recordsthe procedureadopted and resultsobtained
from a scientific or technicalactivityor investigation.
http://www.businessdictionary.com/definition/technical-report.html
Not applied or practical
Thought of or stated without reference to a specific instance
Information for decision making
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Development of a methodology
Having an intellectual and affective artistic content that depends solely on intrinsic
form rather than on narrative content or pictorial representation
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A statement summarizing the important points of a text
L
Information about a new product
L
A written summary of the key points especially of a scientific paper
Mini Version of the paper
State of the art
Summary of a body of information in a paragraph
Condensed version of a longer piece of writing highlighting major points covered
• List down the terms/phrases that are used repeatedly in the text
How it has been done
• List down the terms/phrases that are used repeatedly in the text
Key findings/learnings
• List should includes all main key terms/phrases and a few
additional key phrases
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• Quickly and accuratelyidentify basic contents of the paper
• Checkif the related research is of interest
• To attract the interest and curiosityof the non-specialist reader
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• List common abbreviations of terms (e.g., FEA)
• Cross-check the above in common vocabulary/term list or
indexing standard in your discipline
• Quickly acquaintthe reader of current research
• Enticepotential readers into obtaining a copyof the full paper
Nomenclature should follow customary usage. For reference, consult
American National Standards Institute (ANSI) recommendations.
Reread the article, paper, or report with the goal of abstracting in mind
• Look at main parts of each section of the paper
• Use the headings, outline heads, and table of contents as a guide
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Write first draft (No Cheating)
• Don't merely copy key sentences
• Summarize information in a new way
Revise the rough draft
• Improve Organization
• Improve Transitions
• Drop Unnecessary Information
• Add Important Information
• Eliminate wordiness
• Check spelling, grammar and punctuation
June, 2014
The nomenclature list should be in
alphabetical order
(capital letters first, followed by lowercase letters)
Greek symbols
Subscripts and superscripts last,
with headings separating these
Introduction
Reason/Motivation/Basis behind the work
Tips:
• Clear and concise results/conclusions but adequate description of project
Current status and extension proposed
• Proper word choice for conciseness
• Use Key words
• Be Specific (-10 ° F versus ‘very low temperature’)
Present work as connected to previous work
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• Drop unnecessary information
“this paper will look at....”, “This Paper…”, “…is described/reported”
“It is believed that….”,
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Statement of the goal
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• Do not repeat or rephrase the title
• Do not refer to things not in the paper
Content organisation
• Assume good Technical vocabulary --7Avoid highly specialized words/abbs.
Concise, to the point
and Interesting
• Past tense to describe the work already done, Present tense forexisting facts
• Use primarily active voice. Use passive voice if it reduces word count
June, 2014
Significant results
Comparison/Correlation of results
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“the unauthorized use of the language and thoughts of another author
and the representation of them as one's own”
http://www.thefreedictionary.com/plagiarism
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Differences and reasons thereof
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“All statements, opinions, conclusions etc. taken from another
writer’s work should be cited, whether the work is directly quoted,
paraphrased or summarized”.
Include Figures, tables, images…too
Referencing
List all sources at the end of the report
Proposal
In the text, identify the referenced material and connect it to the
reference in the reference list using appropriate standard format
the act of offering or suggesting something for
acceptance, adoption, or performance
a plan or scheme proposed
an offer of marriage.
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Sequential Reference
Author Name Reference
APA Reference
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Documentthat lists and definesthe technicalrequirementsof a
contractor project, and explains the approach and planformulated
to addressthem.
http://www.businessdictionary.com/definition/technical-proposal.html
Documentthat lists and definesthe technicalrequirementsof a
contractor project, and explains the approach and planformulated
to addressthem.
For secondary or tangential information to primary readers
An appendix is a collection of useful information that
• Interfering with the flow of the report
• Important but too detailed
• Non-critical supporting informtion
• Calculations/Derivations
•Tables/Charts/Graphs
• List
A writing that contains information
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Things to know
What information must be included
• Data/Test Results
• Equipment/Software
• Background information
How to organisecontents
What information must be included
What is the importance of providing sufficient details
What is the role of pursuasion
http://physics.illinois.edu/people/celia/ProjectDescription.pdf
Project Plan
Travel from Bangalore to Mysore in 3 hours
Introduction
Qualification
Subject
Personnel
Purpose
Background of otganisation
Main point
Prior experience
Significance
Background Information
CurrectStatus
Costs and benefits
The problem
Purpose and main point
The problem’s cause
Costs
The problem’s effect
Benefits (deliverables)
Look to the future
Project Plan
Thank you
Major and Minor steps
Contact information
Deliverables
June, 2014
What route are we going to follow?
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How will we know we are proceeding in correct direction? m
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How will we know we are making timely progress?
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Where will we make a rest/food stop?
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What vehicle will we use?
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How much will the vehicle rental cost
Foundation created by previous work
What is missing in the current work
Scientific/technical question/problem to be answered/solved
How this question/problem will be answered/solved
Significance to knowledge/society
Aim
Significance of the problem
Know why it is getting funded
Significance and impact of your work
Focus
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More, bigger commercial vehicles in India, driver safety
Safety systems in automobiles
No restraints to driver/helper
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Objectives
Methodology
Rstraintsfor occupant safety –different than cars
RS for sleeper, design and analysis, different configurations
Reduced injurie, less economic costs
2011 --$300 B
June, 2014
Longest section of the document
Approach
How to accompalishobjectives
(problem solving)
Relevant to the proposed work
Slide 137
(expanded relevance)
What new are you bringing to the table?
Design
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Where are you taking it? (The “step”above)
Experiments, simulations etc. to be carried out
chronological
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Basis for finalisingthe details described in approach
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Method
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Details of experiments/simulations/analysis to be used
Generate confidence
Through your knowledge of what is involved
Rapport
Citing works of reviewers
June, 2014
Understand approach, probability of success, resource
requriement, cost estimations
• Be clear –leave no chance for misinterpretation
• Be specific –Avoid vagueness in representation of facts
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Deliverables, deadlines, cost
• Protect confidential information
The best proposals have two things in common: They tackle timely
scientific issues and present them forcefully. Review panels are
Donald Dean
bowled over by enthusiasm and clear thinking.
Logos, Ethos, Pathos
Logical, Credible, Emotional
Aristotle
Aristotle
Why
Consistency
Backup information –referals, data, charts
Comparisons
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Proposal has merit
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Prognosticate –glipmseinto the future (firm knowledge)
Address objections
Repetition
Ability to carry it out successfully
Agitate and solve
Avoid words like –might, likely . . .
http://physics.illinois.edu/people/celia/ProjectDescription.pdf
June, 2014
Convincing and Persuasion
Logical organisation
Make reviewers understand your logic
Like
thinking
Identify most important points
Have supporting facts and information
Lead them through your logic/arguments
To your conclusion
List research done in preparation of the project
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User/Instruction Manual
List preliminary work done in preparation of the project
List research done in preparation of the project
Convincing and Persuasion
Add authority to your arguments
Explicitly state and justify
Cirerreferences for support
Demonstrate understanding of
problem and alternative
approaches
Discuss preparation
Technical communication documentintended to give assistance to
http://en.wikipedia.org/wiki/User_guide
people using a particular system
Style
Use an appropriate style. Decide on the technical level of your language,
how you address the user, and conventions that are required.
Technical Language
Match the level of technical language with the audience¯s level of
proficiency. Always underestimate the knowledge of your readers rather
than overestimate it.
Limit technical terms to those the user will encounter. If you must define
a large number of terms, use a glossary to supplement definitions in the
text.
Addressing the User
When writing procedures, use the active voice (e.g. Click this) and
address users directly (write "you" rather than "the user").
When explaining an action, use the "command" form of the verb:
"Choose an option from the menu and press [ENTER]."
Presenting your material
You can improve the readability of your documents by using specific
formats to distinguish different types of information.
For example, you can distinguish the user's input from the system's
response by:
Indenting text
Using columns to layout text
Providing illustrations or photographs that highlight key areas
Using different fonts and type features (bold, italics and underline)
Nonverbal devices, such as icons or diagrams, help supplement verbal
instructions.
June, 2014
What and How Tips
Who, how, where, when, New/Update? ……
Provide to the user
When, why and how to perform the task
Actions –what is required and what to expect and
Where to look for more information
In writing
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Identifying the major tasks
Separating each major task into subtasks
Walk the user through each subtask (steps)
Using an "if-then" approach when
explaining decisions that users can make.
http://www.klariti.com/technical-writing/User-Guides-Tutorial.shtml
June, 2014