Transportation / Logistics Manager

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WAYNE B. WEST 59 Evelina Drive Marlborough, MA 01752 (508) 485-2689 [email protected] http://www.linkedin.com/in/waynebwest

SUMMARY: Highly accomplished transportation & customer service supply chain manager with diverse, transferable managerial experience responsible for developing and executing the strategic business plan for the global supply chain logistics function. Goal oriented/results driven, director/manager successful in developing logistical and distribution strategies offering outstanding team leadership, behavioral management, conflict resolution, freight negotiations, corrective action skills, quality adherence to customer focused issues, creative methods of market assessment and re-engineering resulting in reduced costs while improving overall efficiencies, and other category management issues. Deliver continuous improvement protocol and Integrate quality management systems by developing business rules, work processes, SOP's Motivating and directing others in a supportive, cooperative, individual or team environment.

EMPLOYMENT HISTORY

UNIEXPRESS, WOBURN, MA 2009 a" 2010 _An express delivery company offering same day service throughout Massachusetts__ _ DIRECTOR OF LOGISTICS AND OPERATIONS * Develop and implement company start up business plan based on Unigraphic, Inc.'s (parent company) vision of internal/external transportation revenue generator and pending Sales support * Perform all aspects of business process, source management and documentation * Meet or exceed internal / external customer transportation management expectations * Improved on time delivery by 23% against 2009 customer delivery performance indicators

RTD LOGISTICS, LLC/SKYCOM COURIER, BOSTON, MA 2006 - 2009 _A minority owned business specializing in customer focused same day on-demand and scheduled deliveries_ VICE PRESIDENT, OPERATIONS * Directed and implemented company-wide operational procedures and policies in the transportation carrier industry resulting in positive impact on internal and external customer base * Led a team of 24 professionals in business growth opportunities and functions * Assisted sales in securing new business ventures and customer maintenance via logistical analysis, costing and presentation of value added service. * Reduced customer category spend potential while improving all levels of service requirements * Negotiated corporate contracts pertaining to RFP's and RFQ's, carrier optimization * Drove logistical strategy resulting in company-wide internal sales growth revenue in excess of 120%

FORMOSA PLASTICS CORPORATION, USA, LIVINGSTON, NJ 1997 - 2005 _A vertically integrated manufacturer, supplier and distributor of PVC, and other plastic resins. _ MANAGER, TRANSPORTATION OPERATIONS A start up department created specifically to address and meet internal / external customer requirements with an objective to create operational efficiencies pertaining specifically to transportation services. . * Managed all aspects of outsourced 3PL carriers, freight negotiations and service level agreements *

Negotiated annual cost savings of $960,000, or 8% of shipping related carrier costs * Reduced annual fuel surcharge by $240,000, while implementing rail and truck inspection protocol reducing claims by 15% * Managed $35M within budget that contributed to key initiatives in the areas of audit improvements, process enhancement and cost reductions * Created carrier ratings database resulting in service improvements and collected or settled past due carrier claims in excess of $1.7 million * Developed premium freight cost savings program resulting in departmental cost avoidance / bonus initiatives

WAYNE B. WEST

HOLTRACHEM MANUFACTURING, INC., NATICK, MA 1993 - 1997 _A manufacturer and distributor of chlor-alkali and related hazardous chemical by products._ CUSTOMER SERVICE AND RAIL FLEET MANAGER (1995 a" 1997) LEAD CUSTOMER SERVICE REPRESENTATIVE (1994 a" 1995) CUSTOMER SERVICE REPRESENTATIVE (1993 a" 1994) * Supervised and managed transportation departments and a team of 10 customer service professionals * Outsourced and negotiated annual railcar fleet cost savings in excess of $250,000 * Enhanced CLM reporting data netted $75,000 annual freight savings due to monthly pricing adjustments * Implemented customer follow up process improving on time delivery performance from 90% to 98% * Appointed Total Quality Management chairperson and received HoltraChem Inc. award for outstanding service to the

company

DIGITAL EQUIPMENT CORPORATION, FRANKLIN / MARLBOROUGH, MA 1990 1993 _A pioneering American computer company and a leading vendor in the minicomputer market (now defunct)_ TRANSPORTATION SUPERVISOR * Supervised specialized distribution process for tape and reel computer components distributed to worldwide manufacturing sites * Improved logistics productivity resulting in higher internal efficiency rating * Co-created internal Vendor Management Inventory lay out plan reducing lost or missing inventory and raising internal auditing numbers

EDUCATION

Mass. College of Communications, Boston, MA A.A., Broadcast Communication University of Wisconsin-Madison School of Business Executive Education Transportation/ Supply Chain Management

SOFTWARE PROFICIENCY CXT Software / X-Dispatch Suite Penchant / Dispatch Office Suite IBM AS/400 Systems Map Point / Bing Maps Rand McNally / PC Miler Microsoft Office Suite

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