93, 25, 38 auto
Content
Smt. K. G. Mittal Institute of Management, I.T. & Research
RESEARCH PROJECT
Research on: Lifestyle of Auto Driver
Titled as:Life on Meter
Submitted to: ProfGautam
Date:11-3-2011
Submitted by:
Ashish Jain RohitLakde KapilWaghela
(25) (38) (93)
Acknowledgement
At t out t of t i project report we woul li e to t Mr.Gautam for gi i g such an opportunit to conduct a survey on the Living of the Auto rickshaw driver and their survival in the fast moving world. We would also like to thank all Auto rickshaw drivers who took part in this survey and helped us by providing the val uable information. At last but not the least we would like to thank all the people who were directly or indirectly involved with us in the preparation of this report.
LIFE ON METER
Table of contents Abstract Purpose Limitations/implications Practical implications Introduction Objective Research methodology Data analysis & findings Conclusion Suggestions Bibliography
Abstract This survey was conducted on 100 Auto rickshaw drivers where we found what is their average monthly income, from which state they belon g, about their alternate income, about their family, their daily routine problems , do they have any savings and what type of savings do they prefer, their expectations from the Auto Unions and the government.
Purpose The main purpose to conduct this study was to understand the economic status and the personal life of auto rickshaw drivers.To know about their daily routine problems. To know about their average monthly income and how they survive by the income they earn.One of th e main purposes of this study was to understand the role of the auto driver union and what do auto drivers expect from the government or the union for their welfare in the society.
Limitations of the study
There are plenty of auto rickshaw drivers, so it is not easy to catch everyone and ask about questions related to survey. It is difficult to communicate with auto rickshaw drivers as they are always in hurry and they are not much interested to talk about themselves.Because of recent political events they are afraid to reveal much about themselves.It is not necessary that they will always speak the truth about themselves and their income. There are rarely updates about auto rickshaw on internet. There are hardly information available in literatures about auto rickshaw drivers.
Practical Implications After doing this survey we came across many facts which could be used by different NGO¶s, Auto unions or Government for the welfare of the auto drivers. As far as the impact on students is concerned, analysis of this survey will also help them in understanding the socio economic structure and the personal life of the auto rickshaw drivers in detail.
Introduction The very first thing that pops up in our mind when we hear the name Auto-rickshaw is that a black & yellow colour three wheeler vehicle containin g a smirk looking guy wearing a khaki dress, popularly called as µRickshawa lla¶.
Basically Rickshaw is nothing but a means of transport, preferably used in urban areas. In a city like Mumbai where common man lives a hectic life auto rickshaw plays an important role. Majority of Mumbaikars are working class people, hence they use rickshaw, as it is the cheapest mean of public transport.
Rickshaw plays a vital role in social, economic and political aspects of Mumbai. There are three unions which helps and protects the rights of rickshawalas viz. BJP, Shivsena, and CPI. Though being such a petty profession it has a vital impact on the economic structure of the society. It generates a massive source of employment.
Many major nationalized banks in India of fer loans to self-employed individuals seeking to buy auto rickshaws. Auto rickshaw manufacturers in India include Bajaj Auto, Kerala Auto Limited, Piaggio and Force Motors (previously Bajaj Tempo), Mahindra & Mahindra and TVS Motors. Auto rickshaws are found in cities, villages and in the countryside.
There are total 246,458 auto rickshaws in Mumbai MMR as of 2008,Auto Rickshaws are three-wheeler scooters, which can accommodate three people. Apart from Buses, Trains and Taxis, Auto rickshaws play an important role of public transport in Mumbai. As per the new ruling of the Bombay High Court, all auto rickshaws use CNG as the fuel.
Auto rickshaws are not permitted to enter Mumbai city. The southmost points accessible to them are Bandra Fire Station in Weste rn Mumbai and Sion Bus Depot in Central Mumbai.
Auto rickshaws registered in Mumbai are not allowed travel beyond the municipal limits of Mumbai. They have been allowed to ply between Sion to Mulund in the Central Suburbs and up to Mankhurd on the Harbour line. People who wish to travel beyond Mumbai to suburbs like Vashi, Airoli have to catch another rickshaw. In the western suburbs they are allowed to ply between Bandra and Bhayandar only.
Recently the police revealed that the law require s the driver of an unengaged taxi to take you to wherever you want to go, regardless of distance or time. If the driver does not comply, one simply needs to call the police (dial 100) and mention the cab's license number and the driver's name. The act of c alling the police on your cell phone usually makes the driver comply with your request to be taken to your destination.
A mechanical meter decides the fare and is proportional to distance travelled.
Objective of the study
o o o o o o o o o o o To know the social status of auto-rickshaw drivers To understand the economic status of the auto -rickshaw drivers. To understand the personal life of auto-rickshaw drivers. To know about the educational status of the auto-rickshaw drivers children. To understand why they have chosen this occupation and what they think about it. To know the primary occupation of auto-rickshaw drivers To find their annual, per month, per day income. To find the impact of the society on the auto -rickshaw drivers. To understand what problems they face during duty hours. To find out the role of Rickshaw unions. To know if they are comfortable in this profession or not.
Research Methodology Research Methodology used by us were as per below.
Secondary Data ± Here the information were searched through internet, news paper articles, and other published data¶s. Primary Data - While getting the data from the secondary sources, we found some inconsistent in data and to overcome the gap in the information we to ok the help of primary data which was collected with the help of questionnaire. Analysis and interpretation of the same is mentioned below. The primary respondents were 100 odd people.
Data analysis & findings
Questionaires
Q1) Do you own aAutorickshaw? And Do you work on shift ? Yes b) No
46 54
Yes No
Finding : From the above pie chart it is clear that 54% people own auto rickshaw whereas, 46% people work on shifts.
Q2.1) From which state you belong to ? Maharashtra
51.5 51 50.5
b) Outside Maharashtra.
50 49.5 49
48.5 48 49
51
Series1
Maharashtra
Outside Maharashtra
Finding : In the above graph it is clear that 51% of people are from Maharashtra whereas, others are coming from other states to find their source of income. Which there is a marginal difference.
Q2.2) If you belong from outside Maharashtra what are the difficulties that you face here ?
Finding : Housing problem, food, staying away from family and many other
Problems are commonly faced by the people coming from outside Maharashtra.
Q3) What is your monthly Income ? Below 3000 b) 3000-4000 c)4000-5000 d) Above 5000
Above 5,000
31
4,000-5,000
28 Series1
3,000-4,000
38
Below 3,000
3
0
10
20
30
40
Finding : In the above graph it s clear that 38% of the drivers are earning around 3000-4000 followed by 31% above 5000. So the majority of the auto drivers are depended on income earned through auto rickshaw.
Q4) Do you earn any alternate income? If Yes Specify«. Yes b) No
33
Yes
No 67
Finding : In the above pie chart we have observed that 67% of people are only depended on fare earned through auto rickshaw.
Q5) How many members are there in your family ? 2
60 50 40
30
b)3
c)4
d)5 or more
57
Series1 28
20
10 13
0 2
2 3 4 5 or More
Finding : From the above graph it is clear that 57% of people are having 4 Members in their family which is then followed by 5 or more.
Q 6) Where do your children study ? a)Govt Inst. b) Trust c) Pvt Inst.
60
50
50
40
30
30
20 Se es1
20
0 0 Gov s
Fi i :As their source of Income is less majority of them are dependent on Govt. Institutions for their children education.
Q7.1) Does the income you earn satisfy the basic necessity of your family? Yes b) No
14
86 es
From the above questions we came to know that 86% of people Fi i income doesnot satisfy their income.
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¡ £¢ ¡
¡ ¦¥
s
Pv
s
§¥
¤
¡ £¢ ¡
o
Q7.2) If No, specify why ? The most commented answers were 1. 2. 3. 4. Joint Family Increase in Price of necessity Medical Maintenance
Q8) What are the daily problems that you face in your routine life ? Food b) Medical Facility c) Family Problems d) Others.
78
80 70 60 50 40 30 20 10 0 F
Series1 16 6
0 edical Family P lem
Finding :From the above question we came to know that 78% of the people do not get proper Medical facility due to their low Income earnings which is then followed by family problems.
d
Others
Q9) Which Autorickshaw association do you belong to ? Does such association provides you any benefits ? o o o o Shivsena union NCP union NavnirmanSena Swabhimaan.
Q10) Do you have any savings ? Yes b) No
16
es o
84
Finding :By keeping future prospects in mind 84% of drivers save their money.
Q11) If yes then what kind of saving do you have ? a)Bank saving b) Association savings c) Post office savings
d) Daily savings e) Others.
48 50 45 40 35 30 25 20 15 10 5 0
28
19
Series1 2 3
Finding :48% of Drivers prefer to save their money in Banks because of facilities provided by bank to them which in turn is followed by Post office having 28% because of the low monthly deposit schemes given by post offices.
Q12) What type of benefits do you expect that the govt should provide to you ? Finding : RTO Low Interest Rates Easy Financial availability
uggestions Based on discussions with drivers , some recommendations of potential reforms that could be targeted in the sector to improve the socio-economic condition of drivers as well as quality of service include the following:
Raise the Minimum Fare Rate: This might help auto rickshaw drivers make ends meet, and they would have less of an incentive to fabricate fares. However, this is a short-term solution, as auto rickshaw drivers are already spending too much time looking for customers. Improve Benefits to Auto Rickshaw Drivers: The government could consider offering benefits to registered drivers, such as health and vehicle insurance. This would help improve auto rickshaw driver¶s day-to-day experience, reduce costs and also create incentives for vehicle registration and the use of valid permit s. Establish an Auto Rickshaw Driver Academy: This initiative would start as a pilot program to educate auto rickshaw drivers in a certain area, not just on safety issues, but also on customer service. It would be voluntary to attend, but drivers who participated in this program could receive uniforms, a badge, or some other item to wear or attach to their auto. This signal could potentially help them attract new customers. Drivers who took the course could also receive other incentives, such as insurance, coupons for fuel, a free tune-up, etc. A similar initiative has been implemented in New Delhi by the Autorickshaw Star Club. Develop Direct Purchasing Opportunities with Manufacturers: Approach and encourage manufacturers to sell directly to rickshaw dri vers. Manufacturers could provide financing through a micro -payment system administered through existing financing arms. (In fact, Mahindra & Mahindra already has a similar scheme in place for some of its agriculture machinery.) This new relationship could force out the financier middleman and provide better financing terms for drivers.
Conclusion In our survey of 100 people we come to a conclusion that 54% of people owning auto rickshaw and 46% of people works on shifts. The income earned by them is around 3000 -4000 where 31% of people earned above 5000Rs. Due to low income earned by them they do not meet their basic requirement, medical facilities and additional demand. Their savings are low due to the low income earned by them and they preferred to deposit their money in Banks and Post offices there is no further investment made by them. Their expectation from the Govt. is to provide Loan facility with low interest rates. RTO benefits, reduction in Permit charges and availability of easy finance .
Bibliography
Primary data
100 Rickshaw drivers through questionnaires.
Secondary data
Internet.
Sites
Wikipedia, ezinearticles.com
Newspapers
Times of India
RESEARCH PROJECT
Research on: Lifestyle of Auto Driver
Titled as:Life on Meter
Submitted to: ProfGautam
Date:11-3-2011
Submitted by:
Ashish Jain RohitLakde KapilWaghela
(25) (38) (93)
Acknowledgement
At t out t of t i project report we woul li e to t Mr.Gautam for gi i g such an opportunit to conduct a survey on the Living of the Auto rickshaw driver and their survival in the fast moving world. We would also like to thank all Auto rickshaw drivers who took part in this survey and helped us by providing the val uable information. At last but not the least we would like to thank all the people who were directly or indirectly involved with us in the preparation of this report.
LIFE ON METER
Table of contents Abstract Purpose Limitations/implications Practical implications Introduction Objective Research methodology Data analysis & findings Conclusion Suggestions Bibliography
Abstract This survey was conducted on 100 Auto rickshaw drivers where we found what is their average monthly income, from which state they belon g, about their alternate income, about their family, their daily routine problems , do they have any savings and what type of savings do they prefer, their expectations from the Auto Unions and the government.
Purpose The main purpose to conduct this study was to understand the economic status and the personal life of auto rickshaw drivers.To know about their daily routine problems. To know about their average monthly income and how they survive by the income they earn.One of th e main purposes of this study was to understand the role of the auto driver union and what do auto drivers expect from the government or the union for their welfare in the society.
Limitations of the study
There are plenty of auto rickshaw drivers, so it is not easy to catch everyone and ask about questions related to survey. It is difficult to communicate with auto rickshaw drivers as they are always in hurry and they are not much interested to talk about themselves.Because of recent political events they are afraid to reveal much about themselves.It is not necessary that they will always speak the truth about themselves and their income. There are rarely updates about auto rickshaw on internet. There are hardly information available in literatures about auto rickshaw drivers.
Practical Implications After doing this survey we came across many facts which could be used by different NGO¶s, Auto unions or Government for the welfare of the auto drivers. As far as the impact on students is concerned, analysis of this survey will also help them in understanding the socio economic structure and the personal life of the auto rickshaw drivers in detail.
Introduction The very first thing that pops up in our mind when we hear the name Auto-rickshaw is that a black & yellow colour three wheeler vehicle containin g a smirk looking guy wearing a khaki dress, popularly called as µRickshawa lla¶.
Basically Rickshaw is nothing but a means of transport, preferably used in urban areas. In a city like Mumbai where common man lives a hectic life auto rickshaw plays an important role. Majority of Mumbaikars are working class people, hence they use rickshaw, as it is the cheapest mean of public transport.
Rickshaw plays a vital role in social, economic and political aspects of Mumbai. There are three unions which helps and protects the rights of rickshawalas viz. BJP, Shivsena, and CPI. Though being such a petty profession it has a vital impact on the economic structure of the society. It generates a massive source of employment.
Many major nationalized banks in India of fer loans to self-employed individuals seeking to buy auto rickshaws. Auto rickshaw manufacturers in India include Bajaj Auto, Kerala Auto Limited, Piaggio and Force Motors (previously Bajaj Tempo), Mahindra & Mahindra and TVS Motors. Auto rickshaws are found in cities, villages and in the countryside.
There are total 246,458 auto rickshaws in Mumbai MMR as of 2008,Auto Rickshaws are three-wheeler scooters, which can accommodate three people. Apart from Buses, Trains and Taxis, Auto rickshaws play an important role of public transport in Mumbai. As per the new ruling of the Bombay High Court, all auto rickshaws use CNG as the fuel.
Auto rickshaws are not permitted to enter Mumbai city. The southmost points accessible to them are Bandra Fire Station in Weste rn Mumbai and Sion Bus Depot in Central Mumbai.
Auto rickshaws registered in Mumbai are not allowed travel beyond the municipal limits of Mumbai. They have been allowed to ply between Sion to Mulund in the Central Suburbs and up to Mankhurd on the Harbour line. People who wish to travel beyond Mumbai to suburbs like Vashi, Airoli have to catch another rickshaw. In the western suburbs they are allowed to ply between Bandra and Bhayandar only.
Recently the police revealed that the law require s the driver of an unengaged taxi to take you to wherever you want to go, regardless of distance or time. If the driver does not comply, one simply needs to call the police (dial 100) and mention the cab's license number and the driver's name. The act of c alling the police on your cell phone usually makes the driver comply with your request to be taken to your destination.
A mechanical meter decides the fare and is proportional to distance travelled.
Objective of the study
o o o o o o o o o o o To know the social status of auto-rickshaw drivers To understand the economic status of the auto -rickshaw drivers. To understand the personal life of auto-rickshaw drivers. To know about the educational status of the auto-rickshaw drivers children. To understand why they have chosen this occupation and what they think about it. To know the primary occupation of auto-rickshaw drivers To find their annual, per month, per day income. To find the impact of the society on the auto -rickshaw drivers. To understand what problems they face during duty hours. To find out the role of Rickshaw unions. To know if they are comfortable in this profession or not.
Research Methodology Research Methodology used by us were as per below.
Secondary Data ± Here the information were searched through internet, news paper articles, and other published data¶s. Primary Data - While getting the data from the secondary sources, we found some inconsistent in data and to overcome the gap in the information we to ok the help of primary data which was collected with the help of questionnaire. Analysis and interpretation of the same is mentioned below. The primary respondents were 100 odd people.
Data analysis & findings
Questionaires
Q1) Do you own aAutorickshaw? And Do you work on shift ? Yes b) No
46 54
Yes No
Finding : From the above pie chart it is clear that 54% people own auto rickshaw whereas, 46% people work on shifts.
Q2.1) From which state you belong to ? Maharashtra
51.5 51 50.5
b) Outside Maharashtra.
50 49.5 49
48.5 48 49
51
Series1
Maharashtra
Outside Maharashtra
Finding : In the above graph it is clear that 51% of people are from Maharashtra whereas, others are coming from other states to find their source of income. Which there is a marginal difference.
Q2.2) If you belong from outside Maharashtra what are the difficulties that you face here ?
Finding : Housing problem, food, staying away from family and many other
Problems are commonly faced by the people coming from outside Maharashtra.
Q3) What is your monthly Income ? Below 3000 b) 3000-4000 c)4000-5000 d) Above 5000
Above 5,000
31
4,000-5,000
28 Series1
3,000-4,000
38
Below 3,000
3
0
10
20
30
40
Finding : In the above graph it s clear that 38% of the drivers are earning around 3000-4000 followed by 31% above 5000. So the majority of the auto drivers are depended on income earned through auto rickshaw.
Q4) Do you earn any alternate income? If Yes Specify«. Yes b) No
33
Yes
No 67
Finding : In the above pie chart we have observed that 67% of people are only depended on fare earned through auto rickshaw.
Q5) How many members are there in your family ? 2
60 50 40
30
b)3
c)4
d)5 or more
57
Series1 28
20
10 13
0 2
2 3 4 5 or More
Finding : From the above graph it is clear that 57% of people are having 4 Members in their family which is then followed by 5 or more.
Q 6) Where do your children study ? a)Govt Inst. b) Trust c) Pvt Inst.
60
50
50
40
30
30
20 Se es1
20
0 0 Gov s
Fi i :As their source of Income is less majority of them are dependent on Govt. Institutions for their children education.
Q7.1) Does the income you earn satisfy the basic necessity of your family? Yes b) No
14
86 es
From the above questions we came to know that 86% of people Fi i income doesnot satisfy their income.
©
¨
¡ £¢ ¡
¡ ¦¥
s
Pv
s
§¥
¤
¡ £¢ ¡
o
Q7.2) If No, specify why ? The most commented answers were 1. 2. 3. 4. Joint Family Increase in Price of necessity Medical Maintenance
Q8) What are the daily problems that you face in your routine life ? Food b) Medical Facility c) Family Problems d) Others.
78
80 70 60 50 40 30 20 10 0 F
Series1 16 6
0 edical Family P lem
Finding :From the above question we came to know that 78% of the people do not get proper Medical facility due to their low Income earnings which is then followed by family problems.
d
Others
Q9) Which Autorickshaw association do you belong to ? Does such association provides you any benefits ? o o o o Shivsena union NCP union NavnirmanSena Swabhimaan.
Q10) Do you have any savings ? Yes b) No
16
es o
84
Finding :By keeping future prospects in mind 84% of drivers save their money.
Q11) If yes then what kind of saving do you have ? a)Bank saving b) Association savings c) Post office savings
d) Daily savings e) Others.
48 50 45 40 35 30 25 20 15 10 5 0
28
19
Series1 2 3
Finding :48% of Drivers prefer to save their money in Banks because of facilities provided by bank to them which in turn is followed by Post office having 28% because of the low monthly deposit schemes given by post offices.
Q12) What type of benefits do you expect that the govt should provide to you ? Finding : RTO Low Interest Rates Easy Financial availability
uggestions Based on discussions with drivers , some recommendations of potential reforms that could be targeted in the sector to improve the socio-economic condition of drivers as well as quality of service include the following:
Raise the Minimum Fare Rate: This might help auto rickshaw drivers make ends meet, and they would have less of an incentive to fabricate fares. However, this is a short-term solution, as auto rickshaw drivers are already spending too much time looking for customers. Improve Benefits to Auto Rickshaw Drivers: The government could consider offering benefits to registered drivers, such as health and vehicle insurance. This would help improve auto rickshaw driver¶s day-to-day experience, reduce costs and also create incentives for vehicle registration and the use of valid permit s. Establish an Auto Rickshaw Driver Academy: This initiative would start as a pilot program to educate auto rickshaw drivers in a certain area, not just on safety issues, but also on customer service. It would be voluntary to attend, but drivers who participated in this program could receive uniforms, a badge, or some other item to wear or attach to their auto. This signal could potentially help them attract new customers. Drivers who took the course could also receive other incentives, such as insurance, coupons for fuel, a free tune-up, etc. A similar initiative has been implemented in New Delhi by the Autorickshaw Star Club. Develop Direct Purchasing Opportunities with Manufacturers: Approach and encourage manufacturers to sell directly to rickshaw dri vers. Manufacturers could provide financing through a micro -payment system administered through existing financing arms. (In fact, Mahindra & Mahindra already has a similar scheme in place for some of its agriculture machinery.) This new relationship could force out the financier middleman and provide better financing terms for drivers.
Conclusion In our survey of 100 people we come to a conclusion that 54% of people owning auto rickshaw and 46% of people works on shifts. The income earned by them is around 3000 -4000 where 31% of people earned above 5000Rs. Due to low income earned by them they do not meet their basic requirement, medical facilities and additional demand. Their savings are low due to the low income earned by them and they preferred to deposit their money in Banks and Post offices there is no further investment made by them. Their expectation from the Govt. is to provide Loan facility with low interest rates. RTO benefits, reduction in Permit charges and availability of easy finance .
Bibliography
Primary data
100 Rickshaw drivers through questionnaires.
Secondary data
Internet.
Sites
Wikipedia, ezinearticles.com
Newspapers
Times of India
