aadhaar-faqs

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Frequently Asked Questions - Customers
Q1. How can Aadhaar number be updated in a Bank account?
A1. To update the Aadhaar number in the Bank account, you may walk-in to the
branch. Stay Connected Form available at the branch needs to be filled and
submitted along with a copy of the Aadhaar card. The original Aadhaar card needs
to be carried to the branch for purpose of verification. Aadhaar number can also be
updated at time of account opening by submitting a copy of the Aadhaar card.
Another way to update the Aadhaar number is through the Oil Marketing Agency.
Q2. What is the need for updating Aadhaar number in the Bank account?
A2. The need for updating Aadhaar number in the bank account is primarily to
directly
receive
grants/subsidies/subscriptions
from
Government
bodies/departments in the bank account.
Q3. Can Aadhaar number be updated in multiple accounts?
A3. Aadhaar number may be updated in any account of your choice. However, as
per NPCI (National Payments Corporation of India) guidelines, the account where the
Aadhaar number was most recently updated will be taken into consideration. The
account where the Aadhaar number was most recently updated will be the account
where the subsidy amount by the government / government bodies shall be
credited.
For example: Aadhaar number was updated in ABC Bank on June 15, 2013. Post
which Aadhaar number was updated in ICICI Bank on June 16, 2013. The account
number of ICICI Bank will be considered by NPCI for crediting the subsidy amount.
Q4. My Aadhaar number is updated in my account; however the subsidy amount
from LPG is not yet credited to my account.
A4. Check with the service provider of LPG (gas agency) where registration is done.
Q5. I have submitted my Aadhaar number update form in the drop box. However,
my Aadhaar number is not updated in my account.
A5. Post receipt of the form, the responsibility of ICICI Bank is limited to updating the
Aadhaar number in the customers account, subject to all the relevant details present
and matching with our records.
Q6. Whom should I contact for Aadhaar related queries?
A6. For updating the Aadhaar number in your bank account, you may visit the
nearest ICICI Bank branch. For LPG subsidy, you may get in touch with the gas
agency.

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